London hotels near Imperial War Museum
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As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand. The best afternoon tea in London can be enjoyed in the stunning Thames Foyer, the heart of the hotel.
Overall 9,3 Excellent
Based on 10 529 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Spectacular in every way
Excellent
9,3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
9,2
Pros: The place is amazing, the staff are so professional. The concierge are working until midnight. service is so fast and nice . it deserve every penny. Covent Garden was so close .
Excellent
10,0
Pros: Savoy is in a class all by itself. The Savoy Grill is wonderful for dinner. Rooms, beautiful. Staff. Beyond helpful.
Excellent
10,0
Pros: Everything This has to be by far the best hotel experience I’ve ever had , the staff we attended to us were superstars out of a superhero movie , The only upset I had is when I did book a spa nail treatment on my last night Which was done on the phone through guest services All confirmed for 530 pm I had rushed around in London all day rearranged my plans for this appointment and once I got there was told it hadn’t actually been made I was so upset not angry but tearful Disappointed Also Gordon Ramsey’s restaurant I wanted to enjoy a beef Wellington but was told it was. Only for 2 people again disappointment The server had recommended the pudding to me ale pudding but didn’t warn me that it was salty as hell Omg blood pressure hell I had been travelling for days with hardly no sleep and working so it tried to complain I do love Gordon ramsey and have been to a great deal of his restaurants around the world So please tell Gordon if he could do the beef wellington for 1perdon to have please like at steak in Vegas or hell kitchen I will return to savoy in the future I did tell the reception staff about my spa disaster and was told that my next visit I’d get free treatment
Excellent
10,0
Pros: Wonderful hotel with excellent public areas and rooms. Hotel upgraded us as it was our wedding anniversary.
Excellent
10,0
Pros: Great property, standards are the industry leading
Excellent
10,0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Excellent
10,0
Pros: The place is living history. Anyone in the last 100 years who was anyone stayed at the Savoy.
Details
Reviews
Overall 9,3 Excellent
Based on 10 529 reviews
Location
9,6
Vibe
9,3
Service
9,2
Bar
9,0
Wellness
8,6
Food
8,3
Room
8,1
Amenities
8,0
Pool
7,7
Breakfast
7,6
Comfort
7,1
WiFi
7,1
Location
9,7
Vibe
9,5
Service
9,2
Bar
9,0
Wellness
8,4
Room
8,1
Pool
7,8
Amenities
7,8
Comfort
7,5
Breakfast
7,2
Location
9,6
Service
9,3
Bar
9,2
Vibe
9,1
Wellness
8,6
Pool
7,9
Breakfast
7,8
Room
7,7
Location
9,5
Vibe
9,0
Service
9,0
Wellness
8,8
Amenities
7,9
Room
7,8
Breakfast
7,5
Location
9,4
Service
9,2
Vibe
9,0
Food
8,3
Room
8,2
Breakfast
7,8
Amenities
7,8
Comfort
7,6
10,0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
9,3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
9,2 Excellent
Pros: The place is amazing, the staff are so professional. The concierge are working until midnight. service is so fast and nice . it deserve every penny. Covent Garden was so close .
Cons: The location was a little bit far from the shopping areas. on the check out time they did add things on the bill by mistake. But they fix their mistake immediately.
10,0 Excellent
Pros: Savoy is in a class all by itself. The Savoy Grill is wonderful for dinner. Rooms, beautiful. Staff. Beyond helpful.
Cons: They changed the cocktail Menu innthe American bar
10,0 Excellent
Pros: Everything This has to be by far the best hotel experience I’ve ever had , the staff we attended to us were superstars out of a superhero movie , The only upset I had is when I did book a spa nail treatment on my last night Which was done on the phone through guest services All confirmed for 530 pm I had rushed around in London all day rearranged my plans for this appointment and once I got there was told it hadn’t actually been made I was so upset not angry but tearful Disappointed Also Gordon Ramsey’s restaurant I wanted to enjoy a beef Wellington but was told it was. Only for 2 people again disappointment The server had recommended the pudding to me ale pudding but didn’t warn me that it was salty as hell Omg blood pressure hell I had been travelling for days with hardly no sleep and working so it tried to complain I do love Gordon ramsey and have been to a great deal of his restaurants around the world So please tell Gordon if he could do the beef wellington for 1perdon to have please like at steak in Vegas or hell kitchen I will return to savoy in the future I did tell the reception staff about my spa disaster and was told that my next visit I’d get free treatment
Cons:
10,0 Excellent
Pros: Wonderful hotel with excellent public areas and rooms. Hotel upgraded us as it was our wedding anniversary.
Cons: Everything was excellent
10,0 Excellent
Pros: Great property, standards are the industry leading
Cons: Nothing
10,0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
10,0 Excellent
Pros: The place is living history. Anyone in the last 100 years who was anyone stayed at the Savoy.
Cons:
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand. The best afternoon tea in London can be enjoyed in the stunning Thames Foyer, the heart of the hotel.
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Overall 9,1 Excellent
Based on 12 610 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: just near the Tower Hill station, the location is awesome! The smart devices in the room have provided the greatest experience in all my travelling these dayes. In all, everything is brilliant here!
Excellent
10,0
Pros: The experience of a new way of checking in and checking out. The mixup between art decoration and high technology in the lobby. Basically nothing you expect from a hotel. So great surprise. Thanks!
Excellent
10,0
Pros: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.
Excellent
10,0
Pros: Everything was perfect!
Excellent
9,6
Pros: Great location and a good buffet breakfast with good coffee. Good bar.
Excellent
9,7
Pros: Modern, crisp, techy, welcoming feel.
Excellent
10,0
Pros: Breakfast was good. Room was very convenient and comfortable
Excellent
9,0
Pros: Staff and atmosphere great. Asked for extra pillows and they came straight away. Another enjoyable stay.
Excellent
9,6
Pros: I like the fact that you know exactly what you are getting and it’s consistently good. The 7th floor bar is also great!
Excellent
10,0
Pros: Design and decor, beds and smart room
Excellent
8,8
Pros: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.
Details
Reviews
Overall 9,1 Excellent
Based on 12 610 reviews
Vibe
9,7
Location
9,7
WiFi
9,5
Bar
9,1
Amenities
8,9
Service
8,9
Room
7,6
Breakfast
7,5
Food
6,1
Comfort
6,0
Wellness
0,8
Vibe
9,9
Location
9,8
Bar
9,4
Amenities
9,1
WiFi
9,0
Service
8,8
Breakfast
7,2
Room
7,2
Cleanliness
4,9
Vibe
10,0
Location
9,6
Bar
9,4
Service
9,1
Amenities
9,0
Room
8,1
Breakfast
7,3
Location
9,6
Vibe
9,5
Bar
9,1
Service
9,0
Amenities
8,8
Room
7,6
Breakfast
7,4
Location
9,7
Vibe
9,3
Bar
9,0
WiFi
9,0
Amenities
8,4
Service
8,3
Breakfast
7,9
Room
6,7
Comfort
3,9
10,0 Excellent
Pros: just near the Tower Hill station, the location is awesome! The smart devices in the room have provided the greatest experience in all my travelling these dayes. In all, everything is brilliant here!
Cons: nothing
10,0 Excellent
Pros: The experience of a new way of checking in and checking out. The mixup between art decoration and high technology in the lobby. Basically nothing you expect from a hotel. So great surprise. Thanks!
Cons: We can't really complain about anything. because we enjoyed our stay, for a special occasion. And because we wanted to have a relaxing weekend, we weren't looking for something we didn't like. So Good for you guys!
10,0 Excellent
Pros: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.
Cons:
10,0 Excellent
Pros: Everything was perfect!
Cons:
9,6 Excellent
Pros: Great location and a good buffet breakfast with good coffee. Good bar.
Cons:
9,7 Excellent
Pros: Modern, crisp, techy, welcoming feel.
Cons: Loved everything about CitizenM concept.
10,0 Excellent
Pros: Breakfast was good. Room was very convenient and comfortable
Cons: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast
9,0 Excellent
Pros: Staff and atmosphere great. Asked for extra pillows and they came straight away. Another enjoyable stay.
Cons: The lifts are too slow to arrive. One was out of service, 1 said priority service but it never opened so everyone were using the remaining 2 lifts. You had to often wait for it to come back as it was full. I did not want to walk down from the 4th floor with my suitcase.
9,6 Excellent
Pros: I like the fact that you know exactly what you are getting and it’s consistently good. The 7th floor bar is also great!
Cons: Nothing
10,0 Excellent
Pros: Design and decor, beds and smart room
Cons:
8,8 Excellent
Pros: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.
Cons: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
Overall 9,1 Excellent
Based on 6 901 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Great location / very snazzy set up / very welcoming staff.
Okay
4,0
Excellent
10,0
Pros: It was my second stay at this hotel and it is now definitely my favourite in London! Love the vibe and the young and nice staff. Rooms are both stylish and comfortable and even baby friendly: there is a fantastic design chair in the room that is perfect for nursing! Easily accessible with strollers
Mediocre
2,0
Pros: Obviously the hotel is nice overall. Along the river not to far from the station.
Excellent
10,0
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Excellent
9,0
Pros: Breakfast was excellent, and service very good. Especially liked my coffee being topped up without having to ask!
Excellent
9,6
Pros: Good staff and facilities
Excellent
9,6
Pros: Excellent staff, welcoming, room was everything we needed for a great evening. Breakfast was wonderful. Thank you!
Excellent
10,0
Pros: The location and the accommodations that the staff made.
Excellent
10,0
Pros: The view was amazing.
Excellent
10,0
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Excellent
10,0
Pros: Location, ambience, all food places within hotel excellent
Details
Reviews
Overall 9,1 Excellent
Based on 6 901 reviews
Location
9,6
Vibe
9,4
Service
8,6
Room
8,6
Cleanliness
8,5
Amenities
8,5
Wellness
8,2
Bar
8,1
Comfort
7,8
Breakfast
7,5
WiFi
7,5
Value
4,7
Location
9,4
Vibe
9,0
Service
8,4
Room
8,2
Amenities
7,8
Bar
7,5
Breakfast
7,2
Value
4,0
Location
9,5
Vibe
9,3
Cleanliness
8,9
Amenities
8,7
Room
8,6
Service
8,4
Comfort
8,0
Bar
7,6
Breakfast
7,3
Value
5,1
Vibe
9,3
Location
9,2
Cleanliness
8,7
Service
8,7
Amenities
8,6
Room
8,4
Comfort
7,6
Breakfast
7,3
WiFi
6,5
Value
4,8
Location
9,6
Vibe
9,3
Service
8,9
Amenities
8,8
Bar
8,4
Wellness
8,4
Room
8,1
Comfort
7,8
Breakfast
7,5
Value
4,9
10,0 Excellent
Pros: Great location / very snazzy set up / very welcoming staff.
Cons: The bar prices in the roof top bar were extortionate.
4,0 Okay
Pros:
Cons: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.
10,0 Excellent
Pros: It was my second stay at this hotel and it is now definitely my favourite in London! Love the vibe and the young and nice staff. Rooms are both stylish and comfortable and even baby friendly: there is a fantastic design chair in the room that is perfect for nursing! Easily accessible with strollers
Cons: The closest underground station could be a little closer but the location right on the riverfront compensates for it; wifi disconnects often
2,0 Mediocre
Pros: Obviously the hotel is nice overall. Along the river not to far from the station.
Cons: As this holiday was paid for me by my Father I had a prepaid card upon arrival they blocked 400 pounds on card my card and I ended up asking my Father to recharge my card My holiday is finished I am back home and still this money has not been unblocked on my card. I find this completely ridiculous that you have to leave such a large amount of money when you check in.
10,0 Excellent
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Cons:
9,0 Excellent
Pros: Breakfast was excellent, and service very good. Especially liked my coffee being topped up without having to ask!
Cons: Drinks prices are a rip off! £8 or £9 for a very small glass of wine!
9,6 Excellent
Pros: Good staff and facilities
Cons: Nothing
9,6 Excellent
Pros: Excellent staff, welcoming, room was everything we needed for a great evening. Breakfast was wonderful. Thank you!
Cons:
10,0 Excellent
Pros: The location and the accommodations that the staff made.
Cons:
10,0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
10,0 Excellent
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Cons: I suppose its not completely central but only a 10 minute walk to the closest station
10,0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
Overall 9,1 Excellent
Based on 4 534 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!
Excellent
10,0
Pros: The perfect location, beautiful communal areas and friendly efficient staff
Excellent
10,0
Pros: Everything
Excellent
9,2
Pros: Central to all the things we wanted to do! Rooms a bit small but adequate.
Excellent
8,0
Pros: Bed very comfortable and breakfast is very good
Excellent
8,0
Pros: Staff was exceptional, we were celebrating a special day and were treated with a delicious piece of cake.
Excellent
10,0
Pros: Great customer service Great clean rooms Great location
Excellent
10,0
Pros: An excellent reception. Nothing was too much trouble. A superb executive lounge. Extremely clean, staff always around keeping the hotel immaculate. Excellent car valet service.
Good
7,5
Excellent
10,0
Pros: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.
Excellent
10,0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Excellent
10,0
Pros: We loved everything. The area is lovely, the hotel vibe and decor are lush, the spacious room had everything we needed and breakfast + bardrinks made us want more.
Details
Reviews
Overall 9,1 Excellent
Based on 4 534 reviews
Vibe
9,6
Location
9,3
Service
9,2
Cleanliness
9,1
Comfort
9,0
Amenities
9,0
Pool
8,9
Breakfast
8,7
Room
8,6
WiFi
8,5
Food
7,7
Vibe
9,6
Comfort
9,4
Service
9,4
Amenities
9,3
Cleanliness
9,3
Location
9,1
Pool
9,0
Breakfast
8,6
Room
8,5
Vibe
9,6
Comfort
9,3
Amenities
9,2
Cleanliness
9,0
Room
8,9
Service
8,9
Pool
8,8
Breakfast
8,8
Location
8,8
Vibe
9,6
Location
9,4
Service
9,2
Pool
9,1
Breakfast
8,8
Comfort
8,8
Room
8,4
Location
9,3
Service
9,3
Comfort
9,2
Amenities
9,0
Bar
8,7
Breakfast
8,2
Room
7,5
10,0 Excellent
Pros: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!
Cons: Everything was perfect
10,0 Excellent
Pros: The perfect location, beautiful communal areas and friendly efficient staff
Cons: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight
10,0 Excellent
Pros: Everything
Cons: Nope
9,2 Excellent
Pros: Central to all the things we wanted to do! Rooms a bit small but adequate.
Cons: The menu in the bar was very limited
8,0 Excellent
Pros: Bed very comfortable and breakfast is very good
Cons: The complimentary water is too small
8,0 Excellent
Pros: Staff was exceptional, we were celebrating a special day and were treated with a delicious piece of cake.
Cons: There wasn't anything bad, if I had to pick something it would be that I couldn't really tell the difference between this 5 star hotel and other 4 star hotels in London. I asked upfront, wether it was possible to have Earl Gray tea in the room and was assured that this would be no problem. While this was in no way an issue I feel like you could have gone the extra mile
10,0 Excellent
Pros: Great customer service Great clean rooms Great location
Cons: Limited parking only
10,0 Excellent
Pros: An excellent reception. Nothing was too much trouble. A superb executive lounge. Extremely clean, staff always around keeping the hotel immaculate. Excellent car valet service.
Cons:
7,5 Good
Pros:
Cons: The curtain fell off during my stay... They fixed it quickly but things like this should not be expected to happen.
10,0 Excellent
Pros: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.
Cons: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.
10,0 Excellent
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Cons:
10,0 Excellent
Pros: We loved everything. The area is lovely, the hotel vibe and decor are lush, the spacious room had everything we needed and breakfast + bardrinks made us want more.
Cons: Nothing... really!
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,1 Excellent
Based on 2 996 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10,0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10,0
Pros: beautiful rooms and public spaces
Excellent
10,0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
10,0
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Excellent
9,0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
10,0
Pros: I always stay at his hotel when in London which is once or twice a year. It is consistently excellent. Staff are friendly without being obsequious, the location is lively and close to everything, and it’s modestly edgy.
Excellent
8,0
Pros: Location and breakfast
Excellent
9,6
Pros: Fabulous location, wonderful staff, great breakfast, and a lovely room.
Excellent
10,0
Pros: Definitely the Best location , very professional and friendly staff , beautiful rooms . We enjoyed having a night club in the hotel and having a few cocktails and listening to a very good Dj . We will definitively be back !!!
Excellent
9,0
Pros: Fantastic location, well designed room
Excellent
10,0
Pros: Location and in room amenities
Details
Reviews
Overall 9,1 Excellent
Based on 2 996 reviews
WiFi
10,0
Location
9,8
Service
9,2
Vibe
8,8
Wellness
8,7
Cleanliness
8,4
Room
8,3
Comfort
7,2
Breakfast
7,1
Value
4,7
Location
9,7
Service
9,4
Room
8,9
Vibe
8,6
Cleanliness
8,5
Comfort
7,6
Breakfast
6,6
Value
4,9
Location
9,9
Service
9,3
Room
7,7
Breakfast
7,1
Value
4,6
Location
9,9
Service
9,3
Room
7,7
Breakfast
7,1
Comfort
7,1
Location
9,9
Service
9,3
Vibe
8,0
Room
7,6
Comfort
6,8
9,0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10,0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10,0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10,0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
10,0 Excellent
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Cons: no
9,0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
10,0 Excellent
Pros: I always stay at his hotel when in London which is once or twice a year. It is consistently excellent. Staff are friendly without being obsequious, the location is lively and close to everything, and it’s modestly edgy.
Cons: They should adopt my motto that ‘If you are not living on the edge, you are taking up too much room’
8,0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9,6 Excellent
Pros: Fabulous location, wonderful staff, great breakfast, and a lovely room.
Cons:
10,0 Excellent
Pros: Definitely the Best location , very professional and friendly staff , beautiful rooms . We enjoyed having a night club in the hotel and having a few cocktails and listening to a very good Dj . We will definitively be back !!!
Cons:
9,0 Excellent
Pros: Fantastic location, well designed room
Cons:
10,0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9,0 Excellent
Based on 1 863 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,4
Pros: Location
Excellent
8,0
Pros: Nice room Excellent staff
Good
7,0
Pros: Nice bed. Excellent room cleaning/service.
Excellent
9,2
Pros: Clean, friendly staff, good business lovation
Excellent
10,0
Pros: concierge was very helpful and professional.
Excellent
10,0
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Good
6,5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
9,2
Good
7,5
Pros: The room was spacious and comfortable. Breakfast was great.
Good
7,0
Pros: Everyone was very polite and friendly. The room was clean and tidy. The gym was small but just enough to work out.
Excellent
10,0
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Excellent
10,0
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Details
Reviews
Overall 9,0 Excellent
Based on 1 863 reviews
Location
9,6
WiFi
9,1
Service
8,7
Cleanliness
8,2
Food
8,2
Breakfast
8,1
Amenities
7,8
Room
7,8
Comfort
7,6
Wellness
2,2
Location
9,2
Service
8,8
Breakfast
8,1
Room
7,9
Comfort
7,7
Location
9,7
Service
8,8
Cleanliness
8,5
Room
7,7
Comfort
7,5
Breakfast
7,4
Service
8,5
Comfort
7,2
Room
6,3
Location
9,6
Service
8,6
Comfort
7,9
Room
7,5
5,4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
8,0 Excellent
Pros: Nice room Excellent staff
Cons: Noise in the morning Bin lorries Surrounding building work
7,0 Good
Pros: Nice bed. Excellent room cleaning/service.
Cons: The breakfast needs to be improved with more dishes. It was not par with a five star hotel grading. The bacon was more boiled than fried.
9,2 Excellent
Pros: Clean, friendly staff, good business lovation
Cons:
10,0 Excellent
Pros: concierge was very helpful and professional.
Cons:
10,0 Excellent
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Cons: There was nothing that we didn't care for during our stay.
6,5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
9,2 Excellent
Pros:
Cons: I found it a bit pushy to be offered pretty expensive upgrade options at check in. I don’t think these are welcome.
7,5 Good
Pros: The room was spacious and comfortable. Breakfast was great.
Cons: Location: there isn’t much to do in the neighborhood and the area is quite dead starting from late afternoon/early evening.
7,0 Good
Pros: Everyone was very polite and friendly. The room was clean and tidy. The gym was small but just enough to work out.
Cons: The room had no view. The room was quite small, yet the restroom was really spacious.
10,0 Excellent
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Cons: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.
10,0 Excellent
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Cons:
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8,8 Excellent
Based on 15 858 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
10,0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
9,1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Good
6,0
Pros: Location
Excellent
8,0
Pros: Excellent location for central London sightseeing. Good breakfast, but it pays to get there early at weekends as it fills up quickly. Poached eggs were very tasty,
Mediocre
2,0
Pros: Location is great
Excellent
8,0
Pros: Breakfast was very nice and tasty, especially the Muslie, althugh would prefer scrambled eggs made in a pan, not a microwave. We had a very good curry in the Bistro. The staff were attentive and frendly, also the staff in the Hampton Bar.
Good
6,8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9,0
Pros: Great location and very kind staff.
Okay
5,0
Pros: The location is fantastic and the buffet breakfast is awesome !
Excellent
8,0
Pros: A great hotel for a few day stay in London: Amazing breakfast (choice of eggs is always a bonus in my book) Great location Iron and ironing board available in the room The toiletries are among the best i have used in a hotel
Excellent
10,0
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Details
Reviews
Overall 8,8 Excellent
Based on 15 858 reviews
Location
9,7
Service
9,0
Wellness
7,7
Breakfast
7,6
Room
6,8
Amenities
6,7
WiFi
5,7
Location
9,7
Service
9,1
Breakfast
8,2
Wellness
7,7
Room
7,3
WiFi
3,8
Location
9,2
Service
9,0
Wellness
8,6
Breakfast
8,0
Room
7,3
WiFi
4,3
Location
9,7
Service
9,4
Breakfast
7,2
Room
6,7
Amenities
6,3
Value
5,8
Location
9,8
Service
9,2
Breakfast
7,4
Room
6,5
8,0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
10,0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
9,1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
6,0 Good
Pros: Location
Cons: Room is very simple and feels a bit cheap
8,0 Excellent
Pros: Excellent location for central London sightseeing. Good breakfast, but it pays to get there early at weekends as it fills up quickly. Poached eggs were very tasty,
Cons: Personal taste perhaps but the air freshener (at least that is what I think the aroma was) used in the corridors and room was not to my liking.
2,0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
8,0 Excellent
Pros: Breakfast was very nice and tasty, especially the Muslie, althugh would prefer scrambled eggs made in a pan, not a microwave. We had a very good curry in the Bistro. The staff were attentive and frendly, also the staff in the Hampton Bar.
Cons: There was nothing to dislike.
6,8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9,0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
5,0 Okay
Pros: The location is fantastic and the buffet breakfast is awesome !
Cons: The rooms are dusty and very dated .it feels ancient and are so dingy and dark and the prices for the rooms are not worth it .
8,0 Excellent
Pros: A great hotel for a few day stay in London: Amazing breakfast (choice of eggs is always a bonus in my book) Great location Iron and ironing board available in the room The toiletries are among the best i have used in a hotel
Cons: The level of quality of service from the staff was not consistent. Some were amazingly helpful and polite and others looked just bored to be there. Cleaning in the room could be improved a bit (i.e. behind the nightstands and under the cover of the toilet paper). Small things i know, but it shows the extra effort!
10,0 Excellent
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Cons:
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8,7 Excellent
Based on 4 394 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: View of Thames. Staff courtesy. Ambiance
Excellent
8,8
Pros: Beautiful hotel and location. Spacious and well furnished room and a fantastic breakfast
Excellent
9,0
Pros: breakfast good but expensive and staff does not always understand orders in English... location perfect .
Excellent
9,0
Pros: The check in experience was excellent (Front of House Manager), as was the interaction with Concierge and check out. The staff in the breakfast room were attentive, and the breakfast selection was good. The view from my room (319 - Garden Room) was just fabulous, looking over the Thames and the London Eye. The bed was really comfortable.
Excellent
10,0
Pros: Friendly efficient staff, lovely room, lovely breakfast
Excellent
10,0
Pros: Hotel location and facilities were exceptional. A little pricy but expected when in London
Okay
5,4
Pros: Location
Poor
1,0
Pros: Nothing good to say. Extremely disappointing
Excellent
9,0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8,0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9,0
Pros: service and cleanliness
Excellent
8,0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8,7 Excellent
Based on 4 394 reviews
Location
9,7
Service
8,4
Vibe
7,6
Breakfast
7,4
Amenities
7,2
Room
6,8
WiFi
3,0
Pool
0,9
Location
9,9
Service
8,1
Breakfast
7,1
Room
6,0
Location
9,8
Service
8,2
Breakfast
7,4
Room
6,7
Location
9,8
Service
8,2
Breakfast
7,4
Room
6,1
Location
9,6
Service
8,7
Breakfast
7,7
Vibe
7,0
Room
6,6
9,0 Excellent
Pros: View of Thames. Staff courtesy. Ambiance
Cons: Wifi not working in room
8,8 Excellent
Pros: Beautiful hotel and location. Spacious and well furnished room and a fantastic breakfast
Cons: Shame bathroom TV wasn’t working
9,0 Excellent
Pros: breakfast good but expensive and staff does not always understand orders in English... location perfect .
Cons: small rooms bathroom old fashioned , no stand up shower not cheap
9,0 Excellent
Pros: The check in experience was excellent (Front of House Manager), as was the interaction with Concierge and check out. The staff in the breakfast room were attentive, and the breakfast selection was good. The view from my room (319 - Garden Room) was just fabulous, looking over the Thames and the London Eye. The bed was really comfortable.
Cons: The grouting in the shower tiles is ready for replacing.
10,0 Excellent
Pros: Friendly efficient staff, lovely room, lovely breakfast
Cons: Everything was perfect
10,0 Excellent
Pros: Hotel location and facilities were exceptional. A little pricy but expected when in London
Cons:
5,4 Okay
Pros: Location
Cons: I feel sorry for the owners of this property... definitely not a lot of care and maintenance being performed.... lots of bugs around like cockroaches and silverfish. Get better cleaners as the room was consistently dusty and there is water damage and mould in the bathroom. Staff at the restaurant during breakfast are extremely variable in their training, manners and work ethic. Staff need training to be consistent. Also not all of us dress to impress and definitely don’t like flaunting like some pretentious rude people who tend to get better attention it seems. Train the staff in the lobby area and concierge to be consistent whether someone is wearing Louis Vuitton or Nike.... I think you get my drift yea?
1,0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9,0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8,0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9,0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
8,0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8,6 Excellent
Based on 21 543 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Comfort
Excellent
10,0
Pros: Location is central to everything
Excellent
10,0
Pros: Everything staff amazing
Excellent
10,0
Pros: The location is ideal for visitors to London like us as it is only minutes away from the heart of London and many bus routes traverse Westminster Bridge making so many attractions readily accessible. Staff are friendly and helpful and the rooms are very comfortable with a touch of class. This is our second long stay at this hotel and we loved the experience just as much as the first time.
Good
7,0
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Excellent
9,6
Pros: We got an upgrade on arrival and the room was lovely. I really liked the low bed. The room was very clean and it was really comfortable and quiet.
Okay
5,4
Excellent
9,0
Pros: Location, free breakfast
Okay
4,0
Excellent
9,7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Good
7,7
Pros: Breakfast not good
Excellent
8,0
Pros: convenient position
Details
Reviews
Overall 8,6 Excellent
Based on 21 543 reviews
Location
9,7
Comfort
7,5
Service
7,5
WiFi
7,5
Room
7,3
Pool
6,9
Breakfast
5,9
Value
5,1
Location
9,7
Service
7,5
Pool
7,2
Room
6,9
WiFi
6,4
Breakfast
5,2
Value
5,1
Location
9,5
Comfort
7,8
Service
7,2
Room
7,2
Pool
6,5
WiFi
6,2
Breakfast
5,7
Value
5,1
Location
9,8
Comfort
7,5
Pool
6,8
Breakfast
6,6
Room
6,6
Service
6,5
WiFi
5,6
Value
5,2
Location
9,9
Pool
7,2
Room
7,0
Service
5,8
Breakfast
5,5
Value
5,2
10,0 Excellent
Pros: Comfort
Cons:
10,0 Excellent
Pros: Location is central to everything
Cons:
10,0 Excellent
Pros: Everything staff amazing
Cons:
10,0 Excellent
Pros: The location is ideal for visitors to London like us as it is only minutes away from the heart of London and many bus routes traverse Westminster Bridge making so many attractions readily accessible. Staff are friendly and helpful and the rooms are very comfortable with a touch of class. This is our second long stay at this hotel and we loved the experience just as much as the first time.
Cons: We liked everything about it.
7,0 Good
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Cons: Pool use was very limited. You have to pre-book your swims and are only allowed 30 minutes each day to swim. The staff at the spa front desk were rude and were not nice. No linens were provided for the sofa bed and we were told we could not have any.
9,6 Excellent
Pros: We got an upgrade on arrival and the room was lovely. I really liked the low bed. The room was very clean and it was really comfortable and quiet.
Cons: Last time we stayed here we bought the breakfasts but we were very disappointed so we didn’t bother this time. We found that they were very mediocre but very expensive.
5,4 Okay
Pros:
Cons: No natural light in the room; air was heavy as you can’t open windows.
9,0 Excellent
Pros: Location, free breakfast
Cons: No top sheet on bed Broken wake up calling system
4,0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
9,7 Excellent
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
7,7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
8,0 Excellent
Pros: convenient position
Cons: No
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
Overall 8,6 Excellent
Based on 12 376 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: More spacious than a typical hotels in Europe. Great location.
Good
7,5
Pros: The location and the bar are both great. You think when you’re in the bar that you are in a really glam hotel.
Excellent
10,0
Pros: Very spacious considering other hotel rooms in London. Friendly staff Location was perfect. Close to all the spots - tower bridge, national gallery, Covent Garden...
Excellent
8,3
Pros: Lovely clean room and beautiful view
Excellent
10,0
Pros: Great breakfast
Excellent
8,0
Pros: Easy room temp controls. Food was good. All staff were friendly.
Excellent
10,0
Excellent
8,3
Pros: Checked in 4 hours early
Excellent
9,0
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Mediocre
3,0
Pros: Location was great!
Good
7,0
Pros: Rooftop patio
Okay
4,0
Pros: The staff during check in were rude, inappropriate, and the check in process took a long time.
Details
Reviews
Overall 8,6 Excellent
Based on 12 376 reviews
Location
9,7
Service
8,5
Breakfast
8,0
Bar
7,3
Room
7,0
WiFi
6,4
Value
5,2
Location
9,6
Service
8,1
Breakfast
7,9
Bar
7,7
Room
6,7
Value
4,9
WiFi
4,3
Location
9,8
Service
8,1
Amenities
7,7
Bar
7,5
Breakfast
7,3
Room
7,2
Value
4,8
Location
9,6
Service
8,0
Breakfast
7,9
Room
6,3
Value
4,9
WiFi
4,5
Location
9,7
Service
8,6
Breakfast
7,4
Bar
7,4
Room
6,7
Value
4,7
10,0 Excellent
Pros: More spacious than a typical hotels in Europe. Great location.
Cons:
7,5 Good
Pros: The location and the bar are both great. You think when you’re in the bar that you are in a really glam hotel.
Cons: The corridors are like a scene from the shining. The rooms are drab and really plain. I felt a bit short changed given the glitz in the cocktail bar. Having said that, I only paid £157 for my room and for the location I think it was a fair price. If you’re looking for something romantic and a treat however, this is not it. The pictures are not in any way representative of the bedrooms. Or at least not the one I stayed in.
10,0 Excellent
Pros: Very spacious considering other hotel rooms in London. Friendly staff Location was perfect. Close to all the spots - tower bridge, national gallery, Covent Garden...
Cons: Nothing
8,3 Excellent
Pros: Lovely clean room and beautiful view
Cons: The bar shut and only room service was available after 11pm at extortionate prices.
10,0 Excellent
Pros: Great breakfast
Cons: Nothing
8,0 Excellent
Pros: Easy room temp controls. Food was good. All staff were friendly.
Cons: Lumpy pillows. Staff in the bar were very friendly but not responsive.
10,0 Excellent
Pros:
Cons: No tea and coffee facilities in room
8,3 Excellent
Pros: Checked in 4 hours early
Cons: A revolving door was-out of-service and drivers kept dropping us of there because of GPS
9,0 Excellent
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Cons: The room is a little bit small but considering in Central London, this is fine.
3,0 Mediocre
Pros: Location was great!
Cons: My room had faulty wiring so the circuits blew out and no ac on hottest day in history!! NO ONE ANSWERS ANY PHONES IN NIGHT INCKUDING EMERGENCY NUMBER !!! had to wait until next day for main to fix, no fan available Once fixed ac only 1 outlet wo
7,0 Good
Pros: Rooftop patio
Cons: We got charged for making local calls which never happened to me before. They should indicate that somewhere on the phone or during check in. It's ridiculous to be charging 1 pound per minute when we only made a call to make reservation at a restaurant.
4,0 Okay
Pros: The staff during check in were rude, inappropriate, and the check in process took a long time.
Cons: Check in staff and process
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8,6 Excellent
Based on 12 134 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Neat and luxury
Excellent
9,1
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Okay
4,2
Excellent
10,0
Pros: Fantastic rooms! Tasty breakfast! And it’s in such a lovely location which is walking distance to the train station :) the staff were amazing throughout our stay!
Okay
4,5
Pros: The location.
Excellent
8,0
Pros: Comfortable and modern room. Great view from the window. Nice and friendly staff.
Excellent
9,2
Excellent
8,0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
10,0
Pros: the room the whole set up how everything was so close to get to,
Excellent
8,0
Pros: Very comfy beds. Complimentary Prosecco and macaroons.
Excellent
8,0
Pros: Everything.
Details
Reviews
Overall 8,6 Excellent
Based on 12 134 reviews
Location
9,5
Vibe
9,4
WiFi
8,9
Service
7,8
Room
7,2
Pool
7,1
Breakfast
6,9
Wellness
6,9
Vibe
9,6
Location
9,4
Service
8,0
WiFi
8,0
Breakfast
7,1
Room
6,9
Pool
6,5
Location
9,6
Vibe
9,4
Amenities
7,8
Service
7,5
Pool
7,0
Breakfast
6,9
Room
6,7
Location
9,5
Vibe
9,0
Amenities
7,7
Pool
7,1
Wellness
7,0
Room
7,0
Service
6,8
Breakfast
6,7
Value
6,4
Location
9,4
Vibe
9,1
Bar
8,5
Service
7,6
Room
7,2
Breakfast
6,9
10,0 Excellent
Pros: Neat and luxury
Cons: View maybe
9,1 Excellent
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Cons: There was no business center to print your own boarding passes or tickets to attractions.
4,2 Okay
Pros:
Cons: -Only one pillow per person. -No hotel flip-flops very given. Couldn’t visit spa because of this. -No complementary water or fruits ! Only one water bottle in mini-bar, that you have pay for ....
10,0 Excellent
Pros: Fantastic rooms! Tasty breakfast! And it’s in such a lovely location which is walking distance to the train station :) the staff were amazing throughout our stay!
Cons:
4,5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8,0 Excellent
Pros: Comfortable and modern room. Great view from the window. Nice and friendly staff.
Cons: The shower was pathetic.
9,2 Excellent
Pros:
Cons: The shower heads both needed attention to ensure they function properly
8,0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
10,0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
8,0 Excellent
Pros: Very comfy beds. Complimentary Prosecco and macaroons.
Cons: You can’t turn on lights individually
8,0 Excellent
Pros: Everything.
Cons: Im not sure if only my country does, but I wish they have slippers
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8,6 Excellent
Based on 8 014 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,2
Pros: Good size room, quiet(4th floor). Reasonably comfortable bed. Good coffee making facility in the room
Excellent
10,0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Excellent
10,0
Pros: It's near Big Ben and London's eye. It's literally the next bridge over. It's close to a lot of the places I wanted to see. Staff is nice and friendly.
Good
7,0
Pros: Front desk staff excellent. Good location. Comfortable bed.
Excellent
10,0
Pros: Location and room
Excellent
10,0
Pros: Very clean and the room seemed new
Excellent
8,0
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Mediocre
3,8
Pros: Although it is a walk to many places, it is easy to get to areas of a tourist appeal. Easy check in and check out.
Good
7,1
Good
7,0
Pros: The breakfast buffet
Good
7,0
Pros: Bed was super comfy and the view from our room was brilliant
Excellent
10,0
Details
Reviews
Overall 8,6 Excellent
Based on 8 014 reviews
Location
9,3
Vibe
9,2
WiFi
9,2
Service
9,1
Breakfast
7,9
Room
7,9
Comfort
7,0
Vibe
9,3
Location
9,3
Service
9,1
WiFi
8,9
Breakfast
8,1
Room
7,9
Location
9,7
Vibe
9,1
Service
8,8
WiFi
8,4
Room
7,9
Breakfast
6,5
Vibe
9,1
Service
9,1
Location
8,8
Breakfast
7,9
Room
7,9
Location
9,4
Service
9,3
Breakfast
8,0
Cleanliness
7,8
Room
7,4
9,2 Excellent
Pros: Good size room, quiet(4th floor). Reasonably comfortable bed. Good coffee making facility in the room
Cons: Described as Waterloo, but really is Lambeth
10,0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
10,0 Excellent
Pros: It's near Big Ben and London's eye. It's literally the next bridge over. It's close to a lot of the places I wanted to see. Staff is nice and friendly.
Cons: No
7,0 Good
Pros: Front desk staff excellent. Good location. Comfortable bed.
Cons: Daytime housekeeping doesn't vacuum carpet. Glasses were not replaced first night as well as restocking toilet paper. Night housekeeper took care of these. Cabinets poorly designed and difficult to open. Needed extra towels due to gap in shower door.
10,0 Excellent
Pros: Location and room
Cons: N/a
10,0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
8,0 Excellent
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Cons: There are no retail or restaurant establishments around the hotel. If you're in need of something quick, its a cab ride or walk away.
3,8 Mediocre
Pros: Although it is a walk to many places, it is easy to get to areas of a tourist appeal. Easy check in and check out.
Cons: - Nobody on front counter spoke proper English. - room was not made the whole time we stayed. Even though we put the sign on front of door. - very solid/ firm bed. Stiff every time we woke up - shower pools and overflows. No drain on floor meant all our towels had to be on floor to stop flooding. Rang down to let them know. The issue was partially rectified. However, as our room was never made we were stuck with soggy towels in our bathroom. Asked for new towels and got them thrown at me by the ‘lovely’ housekeeper. - not many ammenities provided free of charge. We paid extra to be able to have a nice relaxing time before heading home. While checking out they didn’t ask how our stay was. Wouldn’t be back and will not be recommending to anyone.
7,1 Good
Pros:
Cons: Too hot and air con did not work. Staff not very competent.
7,0 Good
Pros: The breakfast buffet
Cons: The hallway carpeting is extremely worn and dirty and needs to be replaced
7,0 Good
Pros: Bed was super comfy and the view from our room was brilliant
Cons: The towels were way too small for adults At breakfast we had to keep asking for items to be topped up and the staff weren’t overly friendly!
10,0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
-981106.jpg?width=66&height=66&crop=true)
Overall 8,5 Excellent
Based on 9 157 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Location
Excellent
8,0
Pros: When arriving I have mentioned at the reception we celebrate xx and later we got a bottle of wine and a cake in the room
Excellent
9,0
Pros: Location. Great staff. Great breakfast. Very good solved socket in the room and USBs for charging.
Good
7,0
Pros: Very friendly South African doorman. Excellent location to see Witness for the Prosecution.
Excellent
10,0
Pros: The staff was absolutely amazing!
Excellent
9,0
Pros: Great breakfast. Fab location. Even had kettle, sink, fridge and microwave in the room!
Good
7,4
Excellent
10,0
Pros: Service is great view is excellent
Poor
1,0
Pros: Location
Excellent
10,0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Mediocre
2,0
Pros: Assume the hotel would have been excellent.
Good
7,7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Details
Reviews
Overall 8,5 Excellent
Based on 9 157 reviews
Location
9,5
Service
8,1
Room
7,6
Breakfast
6,3
WiFi
6,0
Food
5,6
Value
5,3
Bar
5,3
Amenities
4,5
Pool
2,0
Location
9,5
Service
8,3
Room
7,7
Breakfast
6,8
Vibe
6,4
Food
5,7
Bar
5,5
Value
5,3
WiFi
4,1
Amenities
3,1
Location
9,6
Service
8,2
Room
7,9
Value
5,7
Breakfast
5,6
Food
5,4
Bar
5,0
Amenities
4,5
Location
9,7
Service
8,1
Room
7,8
Vibe
6,4
Breakfast
6,2
Value
6,0
Food
5,8
Bar
5,5
Amenities
4,4
Location
9,8
Service
9,0
Room
7,2
Breakfast
6,0
Food
5,8
Value
5,3
Amenities
4,1
10,0 Excellent
Pros: Location
Cons: Nothing
8,0 Excellent
Pros: When arriving I have mentioned at the reception we celebrate xx and later we got a bottle of wine and a cake in the room
Cons:
9,0 Excellent
Pros: Location. Great staff. Great breakfast. Very good solved socket in the room and USBs for charging.
Cons: Windows cannot be open, so the only fresh air you can get is from AC.
7,0 Good
Pros: Very friendly South African doorman. Excellent location to see Witness for the Prosecution.
Cons: Room seemed very small and no outside view from the window.
10,0 Excellent
Pros: The staff was absolutely amazing!
Cons:
9,0 Excellent
Pros: Great breakfast. Fab location. Even had kettle, sink, fridge and microwave in the room!
Cons: Sofa bed is not suitable for an adult
7,4 Good
Pros:
Cons: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all
10,0 Excellent
Pros: Service is great view is excellent
Cons: Room could be abit bigger
1,0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
10,0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
2,0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7,7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
-449876.jpg?width=66&height=66&crop=true)
Overall 8,4 Excellent
Based on 12 807 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,2
Pros: The facility and room
Excellent
10,0
Pros: The staff was ever so helpful and kind, always smiling too. Arrival, early check in- no problem. Had a horrible headache on the 1st evening sent me the right directìon - to the embankment groceries. Asked what can i do with luggages after checking out, while my daughter and I went to explore the city...concierge kept them safe. Outside concierge ( Krisztián Budai and Sabi) also got talking to us and gave suggestion + guide + marked map where to go with my 6 yrs old. Waiting staff also kind. Seem to have the right people there who are always smiling, happy to help. Thank you for our wonderful stay. We will be back!
Excellent
10,0
Excellent
10,0
Pros: Very trendy
Excellent
9,0
Pros: I have stayed here a number of times and the hotel is well located and the rooms are lovely quite big and very clean. Breakfast is exceptionally good as long as you don't go at rush hour - but this is the same n any large hotel.
Excellent
10,0
Pros: The most welcoming reception on arrival and helpfulness of all the staff made my stay with friends great fun. Specifically Edel Rivero in Exec Lounge and Julian and Andrew in the lobby. Thank you.
Excellent
8,0
Pros: The room was much larger than we thought it would be and the bathroom was very big. It looked like it might have been a room for a disabled person.
Good
7,0
Pros: Spacious room
Excellent
9,0
Pros: I really liked the idea of the incentive to save on cleaning in the rooms!
Excellent
10,0
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Excellent
9,0
Pros: Location, cleanliness, staff very helpful and professional
Excellent
8,8
Pros: Excellent location . Very nice room and comfortable room- clean, modern and nicely furnished.
Details
Reviews
Overall 8,4 Excellent
Based on 12 807 reviews
Vibe
9,1
Location
9,0
WiFi
8,0
Service
7,6
Room
7,2
Pool
6,5
Breakfast
5,9
Value
5,3
Vibe
9,0
Location
9,0
Service
7,3
Pool
6,3
Room
6,2
Breakfast
6,0
Value
5,1
Cleanliness
3,9
Location
9,0
Service
7,9
Room
7,2
Value
4,9
Breakfast
4,9
Cleanliness
4,7
Location
8,9
WiFi
6,6
Room
6,3
Service
6,2
Breakfast
5,9
Value
5,0
Cleanliness
4,5
Location
9,0
Room
6,8
Pool
6,4
Service
6,1
Breakfast
5,4
Value
5,1
9,2 Excellent
Pros: The facility and room
Cons: The parking fee
10,0 Excellent
Pros: The staff was ever so helpful and kind, always smiling too. Arrival, early check in- no problem. Had a horrible headache on the 1st evening sent me the right directìon - to the embankment groceries. Asked what can i do with luggages after checking out, while my daughter and I went to explore the city...concierge kept them safe. Outside concierge ( Krisztián Budai and Sabi) also got talking to us and gave suggestion + guide + marked map where to go with my 6 yrs old. Waiting staff also kind. Seem to have the right people there who are always smiling, happy to help. Thank you for our wonderful stay. We will be back!
Cons:
10,0 Excellent
Pros:
Cons: Should give complementary water
10,0 Excellent
Pros: Very trendy
Cons: Nothing
9,0 Excellent
Pros: I have stayed here a number of times and the hotel is well located and the rooms are lovely quite big and very clean. Breakfast is exceptionally good as long as you don't go at rush hour - but this is the same n any large hotel.
Cons: I never eat in the restaurant, which I find very limited in choice (mainly sushi and meat) especially for a veggie. The actual area is pleasant and there is a large bar and piano player, which makes a nice atmosphere. If the food offerings were improved it would be great.
10,0 Excellent
Pros: The most welcoming reception on arrival and helpfulness of all the staff made my stay with friends great fun. Specifically Edel Rivero in Exec Lounge and Julian and Andrew in the lobby. Thank you.
Cons:
8,0 Excellent
Pros: The room was much larger than we thought it would be and the bathroom was very big. It looked like it might have been a room for a disabled person.
Cons: In the bathroom there is a note that says if we want to reuse our towels then we should hang this up and they won’t replace it. However; everytime we hung it up they replaced it with fresh ones. We eventually wrote a note for them to not replace it. It kind of defeats the purpose of the note and is very wasteful to replace towels everyday considering the huge amounts of resources hotels use.
7,0 Good
Pros: Spacious room
Cons: Elevators were too slow, had to wait at least for 5 min to get on
9,0 Excellent
Pros: I really liked the idea of the incentive to save on cleaning in the rooms!
Cons: everything was ok on my stay
10,0 Excellent
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Cons: Nope
9,0 Excellent
Pros: Location, cleanliness, staff very helpful and professional
Cons: View from room was not the greatest.
8,8 Excellent
Pros: Excellent location . Very nice room and comfortable room- clean, modern and nicely furnished.
Cons: Could not get the temperature in the room to a level that we were comfortable with while sleeping.
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
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Overall 8,3 Excellent
Based on 4 322 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,0
Pros: Big room ,
Excellent
10,0
Pros: It is a very clean hotel with onsite restaurants. I enjoyed the pool and spa.
Excellent
9,6
Pros: All round a great hotel with friendly staff, excellent facilities, good food and a great location. While the hotel may be a little dated it still has a classy feel and it is getting a big refurbishment at the moment ( this didn't interfere with my stay at all.
Excellent
8,5
Pros: The location was amazing!
Okay
5,8
Pros: The decor was nice but worn in places. Breakfast was reasonable quality.
Excellent
9,0
Pros: Awesome breakfast
Excellent
9,7
Pros: Loved everything about this place from the super helpful and friendly staff to the pool and decor. Complimentary Breakfast was plentiful; hotel was close to the Tube.
Excellent
9,0
Pros: Bathroom area could have been cleaner but everything else was superb!
Excellent
10,0
Pros: The rooms were perfect with a gorgeous view, and the staff couldn't have been nicer. Highly recommend
Excellent
8,5
Pros: Location near tower hill is perfect place to get around London
Excellent
10,0
Pros: The location is steps away from Tower Bridge, Tower of London and the tube. The staff was friendly and professional. Property was clean. Service to the room was done well and timely. With London just outside the door, we did not eat at the hotel. Did have a drink and everything was fine. We were there for a four night stay so I thought we should have had a better view from the room but since we were out early and back late, I guess it did not matter as much with this stay. I would stay here again.
Excellent
10,0
Pros: Great location for financial district and public transportation! The staff was helpful, especially when I arrived early morning for meetings.
Details
Reviews
Overall 8,3 Excellent
Based on 4 322 reviews
Location
9,7
Service
8,2
Pool
7,4
Wellness
7,2
Room
7,0
WiFi
6,8
Breakfast
6,3
Vibe
5,5
Bar
4,2
Location
9,7
Service
7,8
Pool
7,2
Room
6,9
Wellness
6,2
Breakfast
6,0
Value
5,3
Vibe
4,9
Food
4,9
Bar
3,8
Location
9,7
Service
9,0
Wellness
7,3
Room
7,2
Pool
6,6
Breakfast
6,2
Vibe
5,0
Bar
3,8
Location
9,6
Service
8,0
Wellness
7,6
Pool
6,8
Breakfast
6,1
Room
5,3
Vibe
4,5
Bar
4,4
Location
9,5
Service
8,1
Pool
7,3
Breakfast
6,4
Value
6,1
Comfort
5,8
Room
5,7
Vibe
4,3
7,0 Good
Pros: Big room ,
Cons: 7am fire alarm set off due to kettle on the 10th floor
10,0 Excellent
Pros: It is a very clean hotel with onsite restaurants. I enjoyed the pool and spa.
Cons: I had to walk through the lobby to get to the spa from my room because of the room location.
9,6 Excellent
Pros: All round a great hotel with friendly staff, excellent facilities, good food and a great location. While the hotel may be a little dated it still has a classy feel and it is getting a big refurbishment at the moment ( this didn't interfere with my stay at all.
Cons: HVAC control was a little difficult to get to comfortable temperature as there was no temp display on controls, got it eventually.
8,5 Excellent
Pros: The location was amazing!
Cons: The air blew warm air so it was quite stuffy.
5,8 Okay
Pros: The decor was nice but worn in places. Breakfast was reasonable quality.
Cons: Bit soulless. Restaurant and bar very much so. Breakfast was often running out of items. Chairs were rock hard. Jacuzzi didn’t work the wii hi ole 4 days we were there. Pool was far too cold. Got bitten to death in bed on the last night - fair few bites. Not certain it’s not bed bugs. Unlikely to be mozzies in January.
9,0 Excellent
Pros: Awesome breakfast
Cons: Called the room service, phone rang for about 10 minutes, no answer. Went across the streat and had dinner in a lovely Italian
9,7 Excellent
Pros: Loved everything about this place from the super helpful and friendly staff to the pool and decor. Complimentary Breakfast was plentiful; hotel was close to the Tube.
Cons: Wish the pool hours were extended for older children, as my 10 year old was limited. The meal we had in the bar wasn't great but I found that to be the case in general with food in England.
9,0 Excellent
Pros: Bathroom area could have been cleaner but everything else was superb!
Cons:
10,0 Excellent
Pros: The rooms were perfect with a gorgeous view, and the staff couldn't have been nicer. Highly recommend
Cons:
8,5 Excellent
Pros: Location near tower hill is perfect place to get around London
Cons: Had to call to get room cleaned late in the day
10,0 Excellent
Pros: The location is steps away from Tower Bridge, Tower of London and the tube. The staff was friendly and professional. Property was clean. Service to the room was done well and timely. With London just outside the door, we did not eat at the hotel. Did have a drink and everything was fine. We were there for a four night stay so I thought we should have had a better view from the room but since we were out early and back late, I guess it did not matter as much with this stay. I would stay here again.
Cons: Not much to dislike. It was a nice stay.
10,0 Excellent
Pros: Great location for financial district and public transportation! The staff was helpful, especially when I arrived early morning for meetings.
Cons:
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Overall 8,1 Excellent
Based on 6 680 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
2,0
Good
6,8
Pros: Excellent location
Excellent
9,0
Pros: Location, Open lobby with sky light. SPA and gym
Mediocre
3,0
Pros: Great location. Doorman that went out of their way to assist.
Excellent
9,6
Pros: Superb location, quality throughout and particularly comfortable beds!
Excellent
9,0
Pros: I like the location and the the staff. We always stay here every time we’re un london.
Good
7,0
Pros: Excellent location near St Paul's Cathedral. Only a very short walk to the Underground. Due to the corporate nature of the location the restaurant options around the hotel are limited. We were upgraded to a club room which was very nice.
Excellent
8,0
Pros: Great facilities and location - truly 4 to 5 star. Staff are not outstanding but try to be helpful. Skip the breakfast - a rip off , go to Starbucks instead. easy access to tube and major sights. Great gym !
Mediocre
3,0
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Okay
5,7
Pros: The location was good and very close proximity to St Paul’s cathedral.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Details
Reviews
Overall 8,1 Excellent
Based on 6 680 reviews
Location
9,6
Wellness
8,1
WiFi
7,7
Pool
7,4
Breakfast
6,4
Service
6,4
Room
6,1
Cleanliness
4,9
Value
4,7
Bar
3,8
Location
9,4
Breakfast
8,3
Wellness
8,2
Pool
7,5
Service
6,7
Cleanliness
4,6
Room
4,5
Value
4,5
Bar
3,8
Location
9,6
Wellness
8,3
Pool
7,7
Breakfast
6,7
Service
6,7
Room
5,9
Value
4,5
Cleanliness
4,0
Bar
3,7
Location
9,6
Wellness
7,8
Breakfast
6,5
Service
6,3
Room
6,2
Value
4,6
Location
9,5
Wellness
8,1
Breakfast
6,6
Service
6,5
Vibe
5,5
Amenities
5,0
Room
4,9
Value
4,8
2,0 Mediocre
Pros:
Cons: Badly managed hotel
6,8 Good
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
9,0 Excellent
Pros: Location, Open lobby with sky light. SPA and gym
Cons: older decor in the part of the hotel we stayed in
3,0 Mediocre
Pros: Great location. Doorman that went out of their way to assist.
Cons: Dim room lighting. Room keys had to be reprogrammed every day. Overpriced breakfast buffet. There was a Starbucks in lobby, but you had to search for an employee. Rooms needed updating. Room was serviced around 5 PM
9,6 Excellent
Pros: Superb location, quality throughout and particularly comfortable beds!
Cons:
9,0 Excellent
Pros: I like the location and the the staff. We always stay here every time we’re un london.
Cons:
7,0 Good
Pros: Excellent location near St Paul's Cathedral. Only a very short walk to the Underground. Due to the corporate nature of the location the restaurant options around the hotel are limited. We were upgraded to a club room which was very nice.
Cons: When we arrived to the room, we found rubbish on the floor which lead me to question if the room had been cleaned properly. We were not provided with any body wash in our room for the first two nights (only shampoo and body lotion) meaning that we had to go and buy our own. During our stay we asked to borrow umbrellas from the concierge but were informed that they were waiting on a delivery of umbrellas from Germany and so none were available. Although they didn't detract from our stay too much, all of these points were disappointing from what has been rated as a 5 star hotel.
8,0 Excellent
Pros: Great facilities and location - truly 4 to 5 star. Staff are not outstanding but try to be helpful. Skip the breakfast - a rip off , go to Starbucks instead. easy access to tube and major sights. Great gym !
Cons:
3,0 Mediocre
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Cons: Yes many; offsite location, breakagee s in room, only 2 coffee cuopons , management attitude !! Very poor and no customer focus - room price --- GBP/n!!! I will never return - vote with my feet
5,7 Okay
Pros: The location was good and very close proximity to St Paul’s cathedral.
Cons: Service at the restaurant was poor. I visited four separate occasions and all were poor.
10,0 Excellent
Pros: Everything
Cons: None
10,0 Excellent
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Cons: The only minimal drawback was that the room was dark
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8,0 Excellent
Based on 15 089 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2,0
Good
6,0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Excellent
10,0
Pros: Location was excellent!
Good
6,0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Excellent
9,0
Pros: Location. Professional, very polite doorman and bellhop. Excellent food-dinner. Polite, friendly waiter. Comfortable bed. Support handles in bathroom.
Excellent
9,0
Pros: Don't book the standard or superior rooms. Try the next one up. You get a lot more for your money.
Okay
5,0
Excellent
8,0
Pros: It was central, clean and the staff were friendly and efficient
Okay
4,0
Pros: The Location is definitely excellent!
Excellent
8,0
Pros: Great location, hotel staff very friendly. Room was small but comfortable and very clean
Mediocre
2,0
Pros: The location was excellent and they were generous with early check in/late check out.
Good
7,7
Details
Reviews
Overall 8,0 Excellent
Based on 15 089 reviews
Location
9,8
Service
8,1
WiFi
7,8
Breakfast
6,8
Room
5,5
Value
5,2
Comfort
3,4
Location
9,8
Service
7,8
WiFi
6,4
Breakfast
5,7
Room
5,7
Value
4,0
Comfort
3,3
Location
9,9
Service
8,5
Breakfast
7,4
WiFi
6,1
Room
6,0
Location
9,6
Service
7,4
Breakfast
7,2
Room
6,1
WiFi
5,7
Value
5,3
Comfort
4,0
Location
9,9
Service
8,4
Bar
7,3
Breakfast
7,2
Room
5,3
Value
5,0
Comfort
2,2
2,0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
6,0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
10,0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6,0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
9,0 Excellent
Pros: Location. Professional, very polite doorman and bellhop. Excellent food-dinner. Polite, friendly waiter. Comfortable bed. Support handles in bathroom.
Cons: Noise from renovations starting at 8am.
9,0 Excellent
Pros: Don't book the standard or superior rooms. Try the next one up. You get a lot more for your money.
Cons:
5,0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
8,0 Excellent
Pros: It was central, clean and the staff were friendly and efficient
Cons:
4,0 Okay
Pros: The Location is definitely excellent!
Cons: The strand Palace is not at all a 4 Star Hotel. This hotel may have once been a 4 star but now it's more like a 3 star hotel. It was hot with no central air, noisy, and felt more like a casino. The bathroom was small, outdated with rusty appliances.
8,0 Excellent
Pros: Great location, hotel staff very friendly. Room was small but comfortable and very clean
Cons:
2,0 Mediocre
Pros: The location was excellent and they were generous with early check in/late check out.
Cons: This hotel is NOT deserving of the 4 star rating. The rooms are extremely small and poorly lit. The bathroom was extremely out of date and had a tub whose drain was completely blocked. The reception desk was often very backed up always.
7,7 Good
Pros:
Cons: .
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7,7 Good
Based on 5 162 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Excellent
9,0
Pros: Very pleased with our entire stay though it be short
Good
6,0
Pros: Location
Excellent
8,0
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Excellent
9,0
Pros: Location
Good
7,9
Pros: The staff working there is great. Super friendly and helpful! Concierge was able to get us tickets for Tottenham vs. Liverpool on the game day!
Good
6,0
Pros: Location was good
Good
7,7
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Okay
4,0
Pros: Good location, comfy bed and pllows
Good
6,7
Pros: The breakfast buffet that was included was very good. I enjoyed being able to have a full English breakfast, while husband liked the availability of some American options. The staff were very friendly, and gave us warm and gooey chocolate chunk cookies.
Good
6,0
Pros: Staff & breakfast
Good
6,5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7,7 Good
Based on 5 162 reviews
Location
9,0
Service
7,7
Breakfast
7,0
WiFi
6,7
Room
5,0
Cleanliness
4,9
Location
9,0
Service
7,9
Breakfast
7,2
WiFi
5,1
Value
4,6
Vibe
4,5
Room
4,2
Cleanliness
3,6
Location
8,8
Breakfast
7,1
Service
6,5
Value
5,0
Vibe
4,8
Room
4,6
Cleanliness
4,3
Location
9,1
Service
7,2
Breakfast
6,9
Value
5,3
Cleanliness
4,7
Vibe
4,3
Room
4,0
Location
9,2
Bar
7,0
Service
6,9
Breakfast
6,5
Cleanliness
4,6
Room
4,5
Vibe
4,0
9,0 Excellent
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Cons:
9,0 Excellent
Pros: Very pleased with our entire stay though it be short
Cons: Nothing
6,0 Good
Pros: Location
Cons: Uncomfortable bed Broken window handle Parking garage was closed
8,0 Excellent
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Cons: There was online construction being done on the hotel that was incredibly loud during the day.
9,0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
7,9 Good
Pros: The staff working there is great. Super friendly and helpful! Concierge was able to get us tickets for Tottenham vs. Liverpool on the game day!
Cons: The hotel rooms are outdated. TV channels are horrible and TV is from last century as well. A renovation would work just fine.
6,0 Good
Pros: Location was good
Cons: Work being done at hotel was disruptive
7,7 Good
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Cons: The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
4,0 Okay
Pros: Good location, comfy bed and pllows
Cons: Hot Breakfast food was all cold, tea was luke warm. Room was scruffy, stains and marks everywhere. bathroom sink tap was hanging off.
6,7 Good
Pros: The breakfast buffet that was included was very good. I enjoyed being able to have a full English breakfast, while husband liked the availability of some American options. The staff were very friendly, and gave us warm and gooey chocolate chunk cookies.
Cons: The system made a mistake and we were double booked in a room. We had wanted a room facing The Thames, but that was what was double booked. The room we did get after that mix up was ok. It faced a building behind the hotel. The bathroom tile needed to at least be repaired or to be replaced as there were cracks and chunks missing in a lot of the tiles. I’ve stayed in a lot worse, but I expected more from a Hilton on The Thames especially at nearly 400£ a night.
6,0 Good
Pros: Staff & breakfast
Cons:
6,5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 10-minute drive of Imperial War Museum and The Oval. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 6,5 Good
Based on 6 415 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Okay
4,8
Pros: I liked that it was well located (less than 10 minutes walk to the Elephant & Castle tube station), St Pancras train station is 15 minutes away by tube and there are many buses around the hostel. You can also find a Spar and a Tesco Express supermarket as well as many kebabs next door if you want to grab something to eat. I stayed in a 4 beds dorm wich was clean and I had a nice view on the Shard. Toilets and shared showers were clean too.
Okay
4,2
Okay
5,0
Pros: Location is pretty nice! 3 to 4 underground stations to the centre.
Excellent
8,0
Pros: The staff are very welcoming, nice and very helpful. When I checked in without me asking they gave me informations about the lockers that they provide for their guests to leave their luggages after check out. The lockers are very big and cheap. They are only 3 pounds which comes very handy when you need to take a late train or plane.
Excellent
9,7
Pros: Amenities, room options
Okay
4,0
Pros: Lounge and TV room but staff do not inform you about laundry service or lockers since there are no lockers in the rooms.. The location was convenient
Okay
5,7
Pros: Lovely place within the city centre, everything available at your door steps
Poor
1,0
Pros: Nothing. My booking was got wrong. They gave a bunk bed instead of a kingsiz and the service was terrible. The actual place looks like a hospital instead
Good
6,0
Pros: They had a common area that had good muffins and the women receptionist was extremely nice.
Good
6,3
Pros: Great location. Right by a bus station and a short walk from a train station.
Excellent
10,0
Pros: The people were really nice and helpful. The room was perfect if you want to stay a couple of days. The food was delicious and is just 10 meters from the bus station.
Good
6,5
Pros: Room was actually pretty clean, and restrooms were heavily used, but cleaned regularly. Staff was always very nice and helpful. Room was spartan, but comfortable.
Details
Reviews
Overall 6,5 Good
Based on 6 415 reviews
Location
8,8
Service
7,2
Vibe
7,0
Value
6,9
Breakfast
5,7
WiFi
4,2
Amenities
4,1
Room
3,4
Bar
2,6
Comfort
2,4
Location
9,1
Service
7,8
Vibe
6,6
Value
6,4
Breakfast
5,4
Amenities
4,4
Room
3,1
Comfort
2,1
Location
8,9
Service
7,0
Value
6,9
Breakfast
5,8
Amenities
3,8
Room
3,2
WiFi
2,2
Location
8,6
Service
8,0
Breakfast
5,5
Amenities
4,2
Room
4,1
WiFi
3,3
Comfort
2,0
Location
8,8
Service
7,4
Room
2,8
4,8 Okay
Pros: I liked that it was well located (less than 10 minutes walk to the Elephant & Castle tube station), St Pancras train station is 15 minutes away by tube and there are many buses around the hostel. You can also find a Spar and a Tesco Express supermarket as well as many kebabs next door if you want to grab something to eat. I stayed in a 4 beds dorm wich was clean and I had a nice view on the Shard. Toilets and shared showers were clean too.
Cons: Wifi was only available in sharing areas (only reception, " bar " and tv lounge). Also, the windows in the dorm were old and made of glass that was partially shattered so you could hear the traffic as if you were sleeping in the street. It can also be quite cold so I don't recommend staying there during fall or winter. Bed's matresses aren't confortable so I wouldn't recommend staying there for too long either.
When it comes to eating in, there is a bar near the reception that sells £4 pizzas, sandwiches, coffee and many other things but it is only open from 12 to 19 and during these hours there wasn't anyone working at the bar so I couldn't get anything...
4,2 Okay
Pros:
Cons: Small rooms and the beds do not have mattress, they are very thin. There is no elevator and the WiFi is only offered in the ground floor
5,0 Okay
Pros: Location is pretty nice! 3 to 4 underground stations to the centre.
Cons: Probably the worst breakfast variety I've ever seen. Go to TESCO Express (supermarket) which is 4 min away on foot and grab better food.
8,0 Excellent
Pros: The staff are very welcoming, nice and very helpful. When I checked in without me asking they gave me informations about the lockers that they provide for their guests to leave their luggages after check out. The lockers are very big and cheap. They are only 3 pounds which comes very handy when you need to take a late train or plane.
Cons: They should have internet access in the rooms because guests have to go to certain areas to be connected and when you are travelling with children it is not easy to do so. Plus the signs of locations of the toilets are quite confusing because it shows only showers rooms. My son was so confused that he had to go to the reception's desk to ask for their exact locations.
9,7 Excellent
Pros: Amenities, room options
Cons: Lots of Screaming young children
4,0 Okay
Pros: Lounge and TV room but staff do not inform you about laundry service or lockers since there are no lockers in the rooms.. The location was convenient
Cons: The attitude of the staff when they messed up my booking information and told me to leave 4 times when my stay was due to continue 1 more day First I put some towels that were doing the job like curtains ..I was changing and the female staff literally opened them without knocking on the bed frame to warn me of her presence I almost got exposed...I was not happy nor impressed. All this to tell me.. "check out is at 10..you need to leave" I replied “ today is not my check out... you made a mistake ...check the booking Then while she was on the walkie talkie ..I said I’ll show you the confirmation so you do not disturb me anymore... then presented my booking confirmation which was on my phone She left and got back in my bedroom Next thing I know she brings with her another female staff and again tell me to leave I said “I am not leaving, I paid till (gave the date of last date) I will on that day She replied “ your booking is cancelled, you need to leave” I said “ how is it my problem if you messed up the booking..? Plus I showed your colleague my booking...did she not tell you ? She replied “she does not work here” I was astonished since I saw the other staff working at the hostel many times. So I knew it was a lie and it was obvious she did not want to know.. she kept treating me like a liar and nuisance since I was not prepare to be thrown 2 days before Christmas out in the cold when I paid my stay for 14 days straight She replied “ how did get into this room, you are not suppose to be here” I said “ excuses me ..how did I get here... ask your manager how... he is the one who organised for me to be here plus How can I get into this room if I was not given a valid key card? I also went describing physical traits of her manager to show her I was telling the truth She then said “who gave you the card? I replied “ excuses me who? One of the staff at the reception obviously” The she said “ what was their name ?
5,7 Okay
Pros: Lovely place within the city centre, everything available at your door steps
Cons: Lights can be on even at 2 am, there is noise the whole night.washrooms and toilets are quite limited for a huge number of guests.
1,0 Poor
Pros: Nothing. My booking was got wrong. They gave a bunk bed instead of a kingsiz and the service was terrible. The actual place looks like a hospital instead
Cons: Look above
6,0 Good
Pros: They had a common area that had good muffins and the women receptionist was extremely nice.
Cons: Common room table was always dirty. When you showered you had to hold down a button and unless you were holding down a button water would not come out. People were crazy noisy In the middle of the night. The only person who gets a plug is the bottom bunk. The top two bunks if they move at all the shakes the bunk bed like crazy which will easily wake you up. At one point on of the male receptionist gave us sass.
6,3 Good
Pros: Great location. Right by a bus station and a short walk from a train station.
Cons: The bed wasn’t comfortable.
10,0 Excellent
Pros: The people were really nice and helpful. The room was perfect if you want to stay a couple of days. The food was delicious and is just 10 meters from the bus station.
Cons:
6,5 Good
Pros: Room was actually pretty clean, and restrooms were heavily used, but cleaned regularly. Staff was always very nice and helpful. Room was spartan, but comfortable.
Cons: Very noisy - lots of commotion outside our room. Also, for some reason, they decided to shut the bathroom near us for cleaning every morning from about 7:30 to 8:15 - right when lots of folks were wanting to shower. Finally, I had requested a private room for our family, but they told me that they didn't have any , so I had to pay extra money to get a whole 10 person room. Still a decent rate overall, compared to other places, but not the rate i thought I would pay. Finally, don't count on getting wi-fi any time between 7:00 and 10:30 at night. There are so many people trying to connect that it is pretty much impossible.
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 10-minute drive of Imperial War Museum and The Oval. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
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