Best London hotels near Imperial War Museum
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
Overall 9,2 Excellent
Based on 10 372 reviews
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- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: break fast was good & value for money
Excellent
10,0
Pros: Absolutely fabulous wonderful beautiful....exceptional throughout whole stay
Excellent
10,0
Pros: Spectacular in every way
Excellent
9,6
Pros: The staff were very attentive and friendly especial as we had our daughter with us. Made it very relaxed and easy for us to feel at home. All the little added details were a bonus.
Good
7,5
Pros: Booked for a birthday treat. The whole experience was simply ordinary. We did get 3 birthday cake slices delivered on 3 different occasions to the wrong person !!!! I have stayed at many hotels in London and this hotel is nothing different in terms of service or facilities. It may have once had the Xfactor but there is nothing I can write, in fact thats why im leaving a review to say it has certainly lost its factor in terms of "making a difference"
Excellent
10,0
Pros: Breakfast was good with a very relaxed ambience (although I thought the spinach in my eggs florentine on the second morning was a bit plain, and my eggs were cold on the third morning). But the staff were excellent.
Excellent
10,0
Pros: Everything
Excellent
9,3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
10,0
Pros: As an iconic London hotel, the Savoy did not disappoint, every aspect of the service was first class. With some excellent bars and restaurants in house, and Covent Garden only a few hundred meters away, the location and facilities were first class.
Excellent
10,0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Okay
5,4
Pros: The perfect location
Good
7,5
Details
Reviews
Overall 9,2 Excellent
Based on 10 372 reviews
Location
9,4
Vibe
9,2
Service
9,2
Bar
8,9
Wellness
8,7
Pool
8,4
Amenities
8,2
Food
8,2
Room
8,0
Breakfast
7,9
WiFi
6,8
Comfort
6,7
Location
9,6
Vibe
9,4
Service
9,2
Wellness
8,5
Bar
8,5
Pool
8,4
Room
8,0
Breakfast
7,9
Amenities
7,9
Location
9,5
Service
9,3
Pool
8,5
Wellness
8,4
Amenities
8,1
Breakfast
8,1
Room
7,9
Vibe
9,1
Service
9,0
Location
9,0
Bar
9,0
Wellness
8,8
Room
7,9
Amenities
7,8
Breakfast
7,5
Location
9,4
Wellness
8,8
Service
8,8
Bar
8,5
Room
8,4
Food
8,2
Breakfast
8,0
10,0 Excellent
Pros: break fast was good & value for money
Cons:
10,0 Excellent
Pros: Absolutely fabulous wonderful beautiful....exceptional throughout whole stay
Cons: Nothing
10,0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
9,6 Excellent
Pros: The staff were very attentive and friendly especial as we had our daughter with us. Made it very relaxed and easy for us to feel at home. All the little added details were a bonus.
Cons: The room was a lot smaller than it looked in the picture.
7,5 Good
Pros: Booked for a birthday treat. The whole experience was simply ordinary. We did get 3 birthday cake slices delivered on 3 different occasions to the wrong person !!!! I have stayed at many hotels in London and this hotel is nothing different in terms of service or facilities. It may have once had the Xfactor but there is nothing I can write, in fact thats why im leaving a review to say it has certainly lost its factor in terms of "making a difference"
Cons: It is built up to have a Brand It certainly has lost its Brand and there is very little emotion, happiness and British sense of quality when you stay. The reception is very English The decor Fine but nothing out of the ordinary
10,0 Excellent
Pros: Breakfast was good with a very relaxed ambience (although I thought the spinach in my eggs florentine on the second morning was a bit plain, and my eggs were cold on the third morning). But the staff were excellent.
Cons: Our stay was too short.
10,0 Excellent
Pros: Everything
Cons: Nothing
9,3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
10,0 Excellent
Pros: As an iconic London hotel, the Savoy did not disappoint, every aspect of the service was first class. With some excellent bars and restaurants in house, and Covent Garden only a few hundred meters away, the location and facilities were first class.
Cons: Nothing, it was superb. You could grumble about the price, especially if you are used to 5* hotels in Asia, but this is London and this is the Savoy!
10,0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
5,4 Okay
Pros: The perfect location
Cons: Very long breakfasts (that's why we did it once and never again) with mediocre dishes. But the worst when you order it to the room. My children did not even start eating fried eggs, they were overcooked. My scrammbled eggs were dry and therefore insipid. It was the last day of stay and we had to drive to the airport really hangry. Fortunately breakfasts were not included. Bathroom equipment was aweful: the shower was whistling (as a matter of fact quite loudly), the faucets were so difficult to close (so that they do not drip) that children (including 8-year-old) could not do it themselves (and afterwards they hands down could not open them). And on the whole the bathroom was quite wierdly organized (I understand that it is because the building is fairly old, but it is not a relief for me). Air-conditioning system was pretty loud and began to stink every time after a couple of hours, so we had a binary choice: either to sweat or to put up with the reek. And it's only a couple of things that we did not like in this hotel. All in all it makes an impression of hugely backward place. The bottom line: never again in Savoy in any city of the world.
7,5 Good
Pros:
Cons: For the price I thought the room although lovely was very small, have stayed in just as nice hotels and the rooms were a lot bigger, the location of the room just off the lift exit wasn't great
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Overall 9,1 Excellent
Based on 13 077 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,2
Pros: Comfy bed, great view, quiet room.
Good
7,5
Pros: Highly supported by tech which is cool and convenient Helpful staff Great location with the tower hill Station downstairs Huge bed with views!
Excellent
10,0
Pros: Loved it!
Excellent
10,0
Pros: The whole experience from start to finish was fantastic. The facilities are top notch, inc the two bars! The room is 100% controlled via an iPad, lighting, TV, Air Con etc. Breakfast has a wide selection and a cosy social eating experience. Definitely my #1 choice of hotel in London.
Good
6,7
Pros: I liked the hotel overall but it was very exspensive for what it is. The breakfast was an absolute rip off. We were charged £42.50 per person. It was absolutely no way worth that price. location was good.
Excellent
10,0
Pros: Friendly staff, comfy bed, good shower and excellent views... what more could you want? It was our second time at CitizenM, but most certainly not the last!
Excellent
9,6
Pros: Location and view were outstanding! The very modern, kind of futuristic hotel was really cool.
Excellent
10,0
Pros: amazing location and cool room. :)
Excellent
9,0
Pros: The location of this hotel is fantastic. You can sit in the bar, which has a wonderful balcony all the way round and look over Tower Bridge. The rooms are great with black out blinds which results in a good nights sleep
Excellent
10,0
Pros: It was a really comfortable and enjoyable experience really didn’t want to leave the room could have stayed there all day!
Excellent
10,0
Pros: Breakfast was good. Room was very convenient and comfortable
Excellent
10,0
Pros: Design and decor, beds and smart room
Details
Reviews
Overall 9,1 Excellent
Based on 13 077 reviews
Location
9,8
Vibe
9,7
WiFi
9,6
Bar
9,2
Amenities
8,9
Service
8,9
Room
7,7
Breakfast
7,6
Comfort
6,2
Wellness
1,7
Vibe
9,8
Location
9,8
Bar
9,6
WiFi
9,3
Amenities
9,2
Service
9,2
Breakfast
7,8
Room
7,5
Vibe
9,9
Location
9,8
Bar
9,5
Service
9,4
Amenities
9,1
Room
8,0
Breakfast
7,5
Location
9,7
Vibe
9,5
Bar
9,1
Service
8,8
Amenities
8,1
Room
7,9
Breakfast
7,4
Location
9,9
Vibe
9,7
Bar
9,3
Service
8,7
Amenities
8,5
Breakfast
7,5
Room
7,4
9,2 Excellent
Pros: Comfy bed, great view, quiet room.
Cons: Cleanliness could be better overall.
7,5 Good
Pros: Highly supported by tech which is cool and convenient Helpful staff Great location with the tower hill Station downstairs Huge bed with views!
Cons: Nothing
10,0 Excellent
Pros: Loved it!
Cons:
10,0 Excellent
Pros: The whole experience from start to finish was fantastic. The facilities are top notch, inc the two bars! The room is 100% controlled via an iPad, lighting, TV, Air Con etc. Breakfast has a wide selection and a cosy social eating experience. Definitely my #1 choice of hotel in London.
Cons: Due to the compact size of the room, the sink is not in the bathroom.
6,7 Good
Pros: I liked the hotel overall but it was very exspensive for what it is. The breakfast was an absolute rip off. We were charged £42.50 per person. It was absolutely no way worth that price. location was good.
Cons: The overall cost of room and breakfast
10,0 Excellent
Pros: Friendly staff, comfy bed, good shower and excellent views... what more could you want? It was our second time at CitizenM, but most certainly not the last!
Cons:
9,6 Excellent
Pros: Location and view were outstanding! The very modern, kind of futuristic hotel was really cool.
Cons: We returned to the room at 4:30 on the second day and our room hadn't been serviced yet, and linens hadn't been replenished. We had to solicit service at the desk/check-in, and within the hour, linens were provided. The service staff with the towels didn't speak English so communication was difficult. Other than that, everything else was fine.
10,0 Excellent
Pros: amazing location and cool room. :)
Cons: breakfast could have been better , more choice
9,0 Excellent
Pros: The location of this hotel is fantastic. You can sit in the bar, which has a wonderful balcony all the way round and look over Tower Bridge. The rooms are great with black out blinds which results in a good nights sleep
Cons:
10,0 Excellent
Pros: It was a really comfortable and enjoyable experience really didn’t want to leave the room could have stayed there all day!
Cons: Nothing really
10,0 Excellent
Pros: Breakfast was good. Room was very convenient and comfortable
Cons: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast
10,0 Excellent
Pros: Design and decor, beds and smart room
Cons:
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
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Overall 9,1 Excellent
Based on 6 400 reviews
All reviews
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- Families
- Couples
- Solo
- Business
Okay
5,0
Excellent
9,6
Pros: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner
Excellent
9,6
Pros: Stay here regularly. Always a great experience.
Excellent
9,6
Pros: Great location, friendly staff
Excellent
9,2
Pros: Loved the staff especially concierges
Excellent
10,0
Pros: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.
Excellent
10,0
Pros: Breakfast was great! Very pleasant staff.
Good
7,5
Pros: Good location
Excellent
10,0
Pros: The view was amazing.
Excellent
10,0
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Good
7,1
Pros: Excellent location Staff at check-in were very friendly and efficient Beautiful designed interior Great cocktail bar, delicious cocktails.
Excellent
10,0
Pros: Location, ambience, all food places within hotel excellent
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Details
Reviews
Overall 9,1 Excellent
Based on 6 400 reviews
Location
9,6
Vibe
9,4
Amenities
8,7
Service
8,7
Bar
8,5
Room
8,5
Cleanliness
8,4
Wellness
7,8
Comfort
7,7
Breakfast
6,8
WiFi
6,0
Value
4,7
Location
9,8
Vibe
9,4
Service
9,1
Cleanliness
9,0
Amenities
8,9
Room
8,7
Comfort
8,0
Breakfast
6,4
Value
5,2
Location
9,4
Vibe
9,0
Amenities
8,7
Bar
8,7
Service
8,5
Room
8,3
Breakfast
6,3
Value
4,5
Location
9,3
Vibe
9,1
Amenities
8,9
Service
8,2
Room
8,0
Breakfast
6,3
Location
9,4
Vibe
9,3
Service
8,6
Room
8,3
Comfort
7,8
5,0 Okay
Pros:
Cons: It's far from airport and entetament
9,6 Excellent
Pros: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner
Cons: This is central London , its pricey!
9,6 Excellent
Pros: Stay here regularly. Always a great experience.
Cons:
9,6 Excellent
Pros: Great location, friendly staff
Cons:
9,2 Excellent
Pros: Loved the staff especially concierges
Cons:
10,0 Excellent
Pros: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.
Cons: I wish I’d booked for longer! To be honest the check in time is reasonable as well as the checkout time - they don’t block out a large portion of the day for the cleaners to get the job done which shows the efficiency at which the hotel runs.
10,0 Excellent
Pros: Breakfast was great! Very pleasant staff.
Cons: View from room wasn’t great, but the room itself was wonderful.
7,5 Good
Pros: Good location
Cons:
10,0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
10,0 Excellent
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Cons: I suppose its not completely central but only a 10 minute walk to the closest station
7,1 Good
Pros: Excellent location Staff at check-in were very friendly and efficient Beautiful designed interior Great cocktail bar, delicious cocktails.
Cons: Internet in did not work in the room and was not fixed One evening upon return, we found the room not serviced Restaurant management staff was very aloof to the point of us denying access for lunch. They clearly did not like tourists in their fancy restaurant. The terras bar only open from 5 PM to 10 PM, or closed for private functions
10,0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
Overall 9,1 Excellent
Based on 4 359 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: The beds and bedding were incredible...we had the best nights sleep.
Excellent
8,3
Excellent
9,2
Pros: I liked the bed and the softer pillow, the room fridge, the extensive hours for breakfast and evening drinks & snacks. The ambience in the Club Lounge was good and conducive to relaxation. Some of the staff were extremely helpful without being asked.
Good
6,0
Excellent
10,0
Pros: Almost everything - only suggestion is executive lounge should have greater breakfast variation.
Excellent
10,0
Pros: Staffs, facilities, location, service are all excellent
Excellent
8,3
Pros: Great location , central to everything we needed
Excellent
10,0
Pros: Amazing beds! Amazing service!
Excellent
10,0
Pros: Everything was perfect, amazing hotel
Excellent
10,0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Excellent
10,0
Pros: Excellent place to stay - not one negative aspect! Plus, smells amazing!!
Details
Reviews
Overall 9,1 Excellent
Based on 4 359 reviews
Vibe
9,6
Location
9,4
Cleanliness
9,3
Service
9,2
Comfort
9,0
Amenities
8,9
Pool
8,8
Breakfast
8,7
Room
8,7
WiFi
8,1
Food
7,6
Vibe
9,7
Cleanliness
9,5
Location
9,5
Service
9,4
Comfort
9,2
Pool
9,0
Room
8,9
Amenities
8,8
Breakfast
8,4
Vibe
9,6
Location
9,4
Amenities
9,1
Cleanliness
9,1
Service
9,1
Comfort
8,9
Pool
8,9
Breakfast
8,7
Room
8,7
Vibe
9,6
Location
9,5
Service
9,3
Comfort
9,1
Room
8,7
Breakfast
8,7
Location
9,4
Service
9,2
Amenities
8,5
Room
8,1
Food
7,8
Value
5,5
9,6 Excellent
Pros: The beds and bedding were incredible...we had the best nights sleep.
Cons: There was only a small window in the room that wouldn’t open.
8,3 Excellent
Pros:
Cons: Poor WiFi. Continuously dropping connection on all devices
9,2 Excellent
Pros: I liked the bed and the softer pillow, the room fridge, the extensive hours for breakfast and evening drinks & snacks. The ambience in the Club Lounge was good and conducive to relaxation. Some of the staff were extremely helpful without being asked.
Cons: Some staff could have understood English better. One or two in the Club Lounge did not quite know that doing nothing can sometimes be the right thing.
6,0 Good
Pros:
Cons: Tvs broken
Wifi terrible
10,0 Excellent
Pros: Almost everything - only suggestion is executive lounge should have greater breakfast variation.
Cons: see above
10,0 Excellent
Pros: Staffs, facilities, location, service are all excellent
Cons:
8,3 Excellent
Pros: Great location , central to everything we needed
Cons: I complained about hot water surges, understand that there are a lot of people using bathroom etc, but no feedback after they said they would send an engineer!
10,0 Excellent
Pros: Amazing beds! Amazing service!
Cons: Nothing
10,0 Excellent
Pros: Everything was perfect, amazing hotel
Cons:
10,0 Excellent
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Cons:
10,0 Excellent
Pros: Excellent place to stay - not one negative aspect! Plus, smells amazing!!
Cons:
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,1 Excellent
Based on 2 787 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10,0
Pros: beautiful rooms and public spaces
Excellent
10,0
Pros: Amazing location and nice clean rooms
Excellent
10,0
Pros: Location was brilliant staff were super friendly the hotel is stunning and amazing value for money. Breakfast was great. Room was good and the bed was super comfortable. I would definitely stay here again
Excellent
10,0
Pros: It was my fiancé's 40th Birthday and I wanted to treat her. I booked a nice room (Delux Double) but we were upgraded to a Junior Suite, which was fantastic and made her feel very special. The receptionist who assisted us was Andreea and she was very polite, helpful and thoughtful. A very good experience and we are likely to be back on our wedding night, if not before.
Excellent
10,0
Pros: The staff, cleanliness and location of the St. Martin Hotel more than suited our needs.
Excellent
10,0
Pros: Position and staff
Excellent
9,6
Excellent
10,0
Pros: Location and quirky interior
Excellent
10,0
Pros: Excellent location, facilities and friendly staff
Excellent
10,0
Pros: The room was just amazing. So clean and modern. Staff were very friendly and welcoming. We will defiantly be returning for another trip.
Excellent
9,2
Pros: Lovely crisp white clean room, super location
Details
Reviews
Overall 9,1 Excellent
Based on 2 787 reviews
WiFi
10,0
Location
9,8
Wellness
9,3
Vibe
9,1
Service
9,1
Cleanliness
8,7
Room
8,4
Amenities
7,7
Breakfast
7,6
Comfort
7,5
Value
5,2
Location
9,7
Service
9,1
Cleanliness
8,9
Vibe
8,9
Room
8,3
Amenities
8,2
Comfort
7,6
Breakfast
7,0
Location
9,7
Service
9,4
Cleanliness
8,3
Room
8,2
Breakfast
7,7
Comfort
7,6
Value
4,8
Location
9,8
Service
9,1
Room
8,3
Comfort
7,6
Location
9,8
Service
9,2
Room
7,8
10,0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10,0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10,0 Excellent
Pros: Amazing location and nice clean rooms
Cons: Nothing
10,0 Excellent
Pros: Location was brilliant staff were super friendly the hotel is stunning and amazing value for money. Breakfast was great. Room was good and the bed was super comfortable. I would definitely stay here again
Cons: Nothing to add was all good
10,0 Excellent
Pros: It was my fiancé's 40th Birthday and I wanted to treat her. I booked a nice room (Delux Double) but we were upgraded to a Junior Suite, which was fantastic and made her feel very special. The receptionist who assisted us was Andreea and she was very polite, helpful and thoughtful. A very good experience and we are likely to be back on our wedding night, if not before.
Cons: The TV signal was poor and kept dropping out, a minor irritation in an otherwise perfect stay...
10,0 Excellent
Pros: The staff, cleanliness and location of the St. Martin Hotel more than suited our needs.
Cons: We enjoyed all aspects of the hotel.
10,0 Excellent
Pros: Position and staff
Cons: Breakfast
9,6 Excellent
Pros:
Cons: Standard room rather cramped. Would book bigger room next time
10,0 Excellent
Pros: Location and quirky interior
Cons: Nothing.. all excellent
10,0 Excellent
Pros: Excellent location, facilities and friendly staff
Cons:
10,0 Excellent
Pros: The room was just amazing. So clean and modern. Staff were very friendly and welcoming. We will defiantly be returning for another trip.
Cons: N/A
9,2 Excellent
Pros: Lovely crisp white clean room, super location
Cons: Just the view as we looked over a roof, but it didn’t matter the room was lovely
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
One of central London’s premiere hotels, ME London is so much more than mere accommodation. Innovative Art & Design Designed by world famous architects Foster and Partners, every detail in our 157 rooms has been considered. Sleek and cutting edge, we are all about the traveller who is all about style. Our 16 suites offer the next level of luxury with a personalised service without boundaries. Social Indulgence Enjoy a bit of New York chic at STK our steak restaurant and cocktail lounge. Kiss the sky at Radio Rooftop bar where panoramic views of London’s most iconic buildings and neighbourhoods are served up alongside inventive cocktails and tapas. Discover ZELA London, where Japan meets the Mediterranean - expect delicious craft cocktails, live performances and a unique dining experience. ME It Becomes YOU It’s all brought together by what we call the Aura, a positive energy force that anticipates our guests every desire and binds us all together. Passion, pleasure, business or leisure? Whatever your heart’s desire, ME provides the backdrop and the soundtrack.
Overall 9,1 Excellent
Based on 2 651 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,8
Pros: Excellent location with easy access to the theather, bars and restaurants in central London
Excellent
10,0
Pros: Everything was perfect
Mediocre
3,0
Pros: great location and decor
Good
7,5
Pros: Very smart hotel. Extremely comfortable bed. Fantastic shower. Very central location. Good in room light levels
Excellent
10,0
Pros: Absolutely beautiful, excellent staff and perfect location
Good
6,7
Pros: a clean hotel, well located, excellent staff and very helpful
Excellent
10,0
Pros: The rooftop bar was a great atmosphere. STK was excellent. Also our view from our room balcony was really nice.
Okay
5,8
Pros: Good concierge
Excellent
9,2
Pros: Great hotel - beautiful infact. The room was really nice. The bar and restaurant areas are also lovely and well designed
Good
6,3
Pros: Service and package wasn’t up to high price point offering. Seen better at Savoy and Lanesborough hotels
Excellent
10,0
Pros: The Architecture of the Building
The Room Layout
Customer Service
Restaurant/Social Environment
The View
Excellent
10,0
Pros: One of the finest hotels we've ever stayed in. Comfortable, great location, outstanding staff.
Details
Reviews
Overall 9,1 Excellent
Based on 2 651 reviews
Location
9,6
Vibe
9,4
Service
8,6
Room
8,3
WiFi
8,3
Bar
8,1
Amenities
7,9
Comfort
7,4
Breakfast
5,7
Value
4,8
Wellness
2,5
Pool
0,0
Location
9,7
Vibe
9,3
Amenities
8,2
Service
8,2
Room
8,1
Bar
8,0
Comfort
7,9
Breakfast
5,7
Value
4,7
Location
9,5
Vibe
9,1
Service
9,1
Room
7,2
Location
9,5
Vibe
9,3
Service
8,2
Room
7,6
Location
9,7
Room
8,0
Service
7,9
8,8 Excellent
Pros: Excellent location with easy access to the theather, bars and restaurants in central London
Cons: Breakfast was pretty basic. Had expected more !
10,0 Excellent
Pros: Everything was perfect
Cons: N/A
3,0 Mediocre
Pros: great location and decor
Cons: as a frequent client, we were given a very small room compared to normal and when we asked to be given something of our usual size, they wanted a premium. so our take-away is it really doesn't pay to be loyal. its a cool hotel, but think we'll try somewhere else next time.
7,5 Good
Pros: Very smart hotel. Extremely comfortable bed. Fantastic shower. Very central location. Good in room light levels
Cons: Cigarette end left on balcony from previous occupant.... not good cleaning. Corridors very dark, the now trend I suppose. Very expensive in room items. Got email few days before to say rooftop bar would be closed from mid afternoon on the day we were there.
10,0 Excellent
Pros: Absolutely beautiful, excellent staff and perfect location
Cons:
6,7 Good
Pros: a clean hotel, well located, excellent staff and very helpful
Cons: there is a bar or some such night spot in the hotel which keeps the corridors and the lifts busy with bouncers all over the place..dosent look nice.. rooms are extrmely small and funnily designed,.. no space to keep anything and the available space is taken up by thier selection of wines and other odd items,,a space that could have been given to the guests instead
10,0 Excellent
Pros: The rooftop bar was a great atmosphere. STK was excellent. Also our view from our room balcony was really nice.
Cons:
5,8 Okay
Pros: Good concierge
Cons: Needs a refurb, average breakfast, over priced mini bar, annoying lift, the phone in the room beeped then stopped working....... ok but not 5 star....
9,2 Excellent
Pros: Great hotel - beautiful infact. The room was really nice. The bar and restaurant areas are also lovely and well designed
Cons: Nothing - it was all perfect
6,3 Good
Pros: Service and package wasn’t up to high price point offering. Seen better at Savoy and Lanesborough hotels
Cons:
10,0 Excellent
Pros: The Architecture of the Building
The Room Layout
Customer Service
Restaurant/Social Environment
The View
Cons: Thin walls
10,0 Excellent
Pros: One of the finest hotels we've ever stayed in. Comfortable, great location, outstanding staff.
Cons:
One of central London’s premiere hotels, ME London is so much more than mere accommodation. Innovative Art & Design Designed by world famous architects Foster and Partners, every detail in our 157 rooms has been considered. Sleek and cutting edge, we are all about the traveller who is all about style. Our 16 suites offer the next level of luxury with a personalised service without boundaries. Social Indulgence Enjoy a bit of New York chic at STK our steak restaurant and cocktail lounge. Kiss the sky at Radio Rooftop bar where panoramic views of London’s most iconic buildings and neighbourhoods are served up alongside inventive cocktails and tapas. Discover ZELA London, where Japan meets the Mediterranean - expect delicious craft cocktails, live performances and a unique dining experience. ME It Becomes YOU It’s all brought together by what we call the Aura, a positive energy force that anticipates our guests every desire and binds us all together. Passion, pleasure, business or leisure? Whatever your heart’s desire, ME provides the backdrop and the soundtrack.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8,8 Excellent
Based on 4 050 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Martina went out of her way to help and accommodate our needs!
Good
6,7
Pros: Location Excellent. That's why I stay there. Friendly door service and a lovely building to stay in.
Excellent
9,6
Pros: Almost everything❤️
Excellent
8,0
Pros: location
Excellent
9,2
Pros: Location is the best thing about this hotel, it is close to main attractions/ Big Ben, London eye, Buckingham palace. Staff was really friendly and attentive.
Good
6,3
Pros: Dynamic Location...easy walk to concerts at St Martin in the Fields...and to National Galleries ...and to Embankment Tube... Sense of real delight to be staying in this grand historic building
Excellent
10,0
Pros: Beautiful interior, excellent location. Staff was very friendly and accomodating. Great value for the location and quality of hotel. A very nice stay.
Excellent
9,0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8,3
Pros: Location, location Nice room with view on the Thames
Good
7,9
Pros: Everything about the hotel is fantastic, location, the staff are very helpful. We booked a suite and it had everything you needed to make your stay a comfortable experience.
Good
7,5
Pros: Good location
Excellent
9,2
Pros: The location was fabulous . The reception staff were very helpful .
Details
Reviews
Overall 8,8 Excellent
Based on 4 050 reviews
Location
9,8
Service
8,1
Vibe
7,7
Amenities
7,6
Breakfast
7,2
Room
7,0
WiFi
4,4
Location
10,0
Breakfast
7,3
Service
7,3
Room
6,5
Bar
5,3
Location
9,8
Service
7,9
Room
7,3
Breakfast
6,8
Location
9,8
Service
8,0
Breakfast
6,9
Vibe
6,5
Room
5,6
Location
9,8
Service
7,8
Comfort
6,8
Room
6,4
10,0 Excellent
Pros: Martina went out of her way to help and accommodate our needs!
Cons: The deposit swiped of Carl Brunslev’s credit card has still not been returned; slow and sad.
6,7 Good
Pros: Location Excellent. That's why I stay there. Friendly door service and a lovely building to stay in.
Cons: Looking at a brick wall outside my window. Room was dark and made it unpleasant.
9,6 Excellent
Pros: Almost everything❤️
Cons: Nothing
8,0 Excellent
Pros: location
Cons: online there was to be a piano bar............no piano bar
9,2 Excellent
Pros: Location is the best thing about this hotel, it is close to main attractions/ Big Ben, London eye, Buckingham palace. Staff was really friendly and attentive.
Cons: The mattress on the bed was really flat, not comfortable at all. Had some back pains.
6,3 Good
Pros: Dynamic Location...easy walk to concerts at St Martin in the Fields...and to National Galleries ...and to Embankment Tube... Sense of real delight to be staying in this grand historic building
Cons: Atrocious lack of soundproofing... I could hear folk next door stirring their tea and brushing their teeth and do not get me started on having to listen to their ghastly TV choices...
10,0 Excellent
Pros: Beautiful interior, excellent location. Staff was very friendly and accomodating. Great value for the location and quality of hotel. A very nice stay.
Cons: I was first provided a room that did not match the description on the internet for a King Deluxe room. It was remedied once I talked to the manager at the check-in desk, however it took a few hours for the new room to be ready for us.
9,0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8,3 Excellent
Pros: Location, location Nice room with view on the Thames
Cons: A bit old fashioned A few things to be improved: - toiletries not always sufficient and not replenished - some keys on the safe missing - TV in bathroom not working - Equus bar tender not customer friendly
7,9 Good
Pros: Everything about the hotel is fantastic, location, the staff are very helpful. We booked a suite and it had everything you needed to make your stay a comfortable experience.
Cons: I don’t like the hotel bar. Not lively or inviting. I’ve stayed a few times at the hotel and it’s always had the same atmosphere. And I also had to go and find the bar staff to serve me as there wasn’t anyone around . So disappointed on that.
7,5 Good
Pros: Good location
Cons: The room was small and they didn’t appear to have our booking.
9,2 Excellent
Pros: The location was fabulous . The reception staff were very helpful .
Cons: We booked a deluxe double bedroom but the bed was a very small double and not very comfortable. The hot buffet breakfast was warm not hot and it took 20 minutes and asking three members of staff to get any toast.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8,7 Excellent
Based on 14 614 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,5
Excellent
10,0
Pros: I LOVED THIS HOTEL, WONDERFUL STAY, INCREDIBLE SERVICE AND JUST AN OVERALL GREAT PLACE. I WILL BE REBOOKING AS WE HAD SUCH A NICE TIME HERE. I HIGHLY RECOMMEND THE SPA AND THE BAR. GREAT LOCATION.
Good
7,9
Pros: Friendly staff and comfortable room. Location is just remarkable as it's very close to the Buckingham palace and the major parks.
Excellent
9,1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Mediocre
2,0
Pros: Location is great
Excellent
8,3
Pros: Good location and hospitality
Excellent
10,0
Pros: Location!
Excellent
9,6
Pros: Staff Location Comfort & size of room
Excellent
10,0
Pros: The staff are fantastic, caring and always smiling
Excellent
10,0
Pros: Everything about this property. Rooms, breakfast location staff and brand value.
Good
7,5
Pros: - Location - Room Size
Excellent
10,0
Pros: Friendly staff. Great location near Buckingham Palace.
Details
Reviews
Overall 8,7 Excellent
Based on 14 614 reviews
Location
9,7
Service
8,9
Breakfast
7,3
Amenities
6,7
Room
6,7
WiFi
5,1
Location
9,6
Service
9,3
Breakfast
7,6
Room
7,4
Location
9,5
Service
8,9
Room
7,4
Breakfast
6,9
Location
9,6
Service
8,7
Room
6,9
Vibe
6,2
Location
9,7
Service
9,2
Food
7,9
Amenities
7,0
Room
6,0
7,5 Good
Pros:
Cons: Room was very small
10,0 Excellent
Pros: I LOVED THIS HOTEL, WONDERFUL STAY, INCREDIBLE SERVICE AND JUST AN OVERALL GREAT PLACE. I WILL BE REBOOKING AS WE HAD SUCH A NICE TIME HERE. I HIGHLY RECOMMEND THE SPA AND THE BAR. GREAT LOCATION.
Cons: WE HAD NO PROBLEMS, EVERYTHING WE WANTED WAS FABULOUS. JUST A MINOR DETAIL - THE ROOM SERVICE BURGER WAS A BIT SOGGY. OTHERWISE PERFECT VISIT. SEE YOU SOON.
7,9 Good
Pros: Friendly staff and comfortable room. Location is just remarkable as it's very close to the Buckingham palace and the major parks.
Cons: There were no restaurants serving halal food in the vicinity of the hotel.
9,1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
2,0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
8,3 Excellent
Pros: Good location and hospitality
Cons: Needs upgrade
10,0 Excellent
Pros: Location!
Cons: The room was a bit noisy and breakfasts were not very rich
9,6 Excellent
Pros: Staff Location Comfort & size of room
Cons: Breakfast in the Bistrot was crowded, draughty and noisy. (Choice & quality of food were very good)
10,0 Excellent
Pros: The staff are fantastic, caring and always smiling
Cons: Nothing
10,0 Excellent
Pros: Everything about this property. Rooms, breakfast location staff and brand value.
Cons: We took 2 rooms and both rooms we couldnt sleep for 2 night as the ac wasnt working and the fan provided by hotel was high on decible so tough 2 night.
7,5 Good
Pros: - Location - Room Size
Cons: - Water Pressure or lack thereof
10,0 Excellent
Pros: Friendly staff. Great location near Buckingham Palace.
Cons:
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,6 Excellent
Based on 21 117 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,8
Excellent
10,0
Pros: Everything especially the staff.
Excellent
9,6
Pros: This is my third year staying at the hotel and will certainly be returning next year. The facilities were great and there was lots to do within the hotel. The reception area was well decorated and as you enter the hotel you receive a friendly welcome by staff. We most enjoyed our meal at the hotels bar. Additionally, the breakfast buffet had a great variety of foods and was thoroughly enjoyed by everyone. Our room was clean, well kept and comfy. It’s a good location if you’re looking to visit the London eye as it’s roughly a 5 minute walk away. I am delighted with my stay and will be returning in the near future.
Okay
4,2
Pros: It was in a central location
Excellent
9,2
Pros: Beautifully decorated hotel and large spacious rooms. Staff were friendly but check in did take a while. Excellent location close to metro for exploring the city. Lovely pool with sauna
Good
6,3
Pros: Location fantastic, complimentary brollies were provided as weather was poor, staff at reception and concierge were polite and friendly.
Excellent
10,0
Pros: Friendly and clean
Okay
4,0
Excellent
8,8
Pros: Location, comfort
Excellent
9,6
Pros: Location
Good
7,7
Pros: Breakfast not good
Excellent
10,0
Pros: Good location, good staff, bed was comfortable and it was nice and quiet
Details
Reviews
Overall 8,6 Excellent
Based on 21 117 reviews
Location
9,7
WiFi
7,9
Comfort
7,7
Service
7,6
Room
7,4
Pool
6,5
Breakfast
5,9
Value
4,9
Location
9,5
Service
7,3
Room
7,2
WiFi
6,5
Pool
5,9
Breakfast
5,7
Value
4,9
Location
9,6
Comfort
8,5
Service
7,8
Room
7,6
Breakfast
5,4
Value
3,8
Location
9,6
Service
6,5
Room
6,4
Breakfast
6,0
Value
4,8
Location
9,8
Comfort
7,9
Room
7,9
Service
7,5
Breakfast
5,6
Value
5,1
3,8 Mediocre
Pros:
Cons: The check in was horrible and the staff borderline rude. I arrived early and was told that I would get an sms when the room was ready. 1 hour after check in time I still had not heard anything and when I checked the room was ready. The room had a good size but the bathroom was not clean. On check out day The cleaning lady came at 08.15 wanting to enter the room, she came back again and tried the same at 0900 and at 11.15 (check out was at 12.00) two of them actually made their way into the room, and when they saw me they asked if I was checking out. Given that the door was locked from the inside and check out wasn’t for another 45 minutes I do not see how they can justify entering the room. At the time I was changing and on my way to leave and having that conversation was just surreal.
10,0 Excellent
Pros: Everything especially the staff.
Cons: Nothing.
9,6 Excellent
Pros: This is my third year staying at the hotel and will certainly be returning next year. The facilities were great and there was lots to do within the hotel. The reception area was well decorated and as you enter the hotel you receive a friendly welcome by staff. We most enjoyed our meal at the hotels bar. Additionally, the breakfast buffet had a great variety of foods and was thoroughly enjoyed by everyone. Our room was clean, well kept and comfy. It’s a good location if you’re looking to visit the London eye as it’s roughly a 5 minute walk away. I am delighted with my stay and will be returning in the near future.
Cons:
4,2 Okay
Pros: It was in a central location
Cons: The staff were very rude and unhelpful, made me feel like a criminal when I didn’t show up to book in without my passport even though I was never told I needed this! I’ve never had to show a passport on arrival in my life and I’ve travelled all over the world! They wouldn’t let me check in and I had to wait until my partner arrived who is from the UK to have a word with them. They put us in a disabled room and neither of us are disabled, there was no email to say we would be in this room. We complained about this but still had to spend a night in this room, the next day we got moved and the room was so much better! The disabled room was terrible and I feel for the people that do have disabilities and get given these rooms!!!
9,2 Excellent
Pros: Beautifully decorated hotel and large spacious rooms. Staff were friendly but check in did take a while. Excellent location close to metro for exploring the city. Lovely pool with sauna
Cons:
6,3 Good
Pros: Location fantastic, complimentary brollies were provided as weather was poor, staff at reception and concierge were polite and friendly.
Cons: Limited supply of popular items ie croissants, breads etc Staff inattentive on Breakfast duty with coffee/teas etc. We booked well in advance two rooms close together, we were given disabled facilities upon arrival on different floors. We requested a room change as per the original booking, only to be given a twin room instead of double. The bathroom in our twin room had a blocked sink, which once used, spewed all drained contents into the sink, forcing us to use bath for tooth brushing, hand washing etc. To the credit of the staff, they upgraded our final nights stay to a studio king which was exceptional - unfortunately our 2 room 2 night stay was tainted by the hassle of using 5 different rooms
10,0 Excellent
Pros: Friendly and clean
Cons: Nothing
4,0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
8,8 Excellent
Pros: Location, comfort
Cons: Staff ignorant of guests, particularly at breakfast
9,6 Excellent
Pros: Location
Cons: Could be less expensive
7,7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
10,0 Excellent
Pros: Good location, good staff, bed was comfortable and it was nice and quiet
Cons: Bathroom door didn’t seem to stay open and I had my kids with me so abit hard when you are trying to keep an eye on them.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 12 560 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: Lovely room with a great view of London. Very comfortable bed. Great breakfast, with good choice of items. My second stay here and will stay here again.
Excellent
10,0
Pros: Great staff! Great and clean hotel! We will come back!!!
Good
7,1
Pros: Location was good for me - close to the tube and walking distance to many points of interest
Excellent
9,6
Pros: Perfect place to live in Super clean The staff so friendly This is the second time for me to live in the same property with different area It takes 15 to the center with an underground
Excellent
9,6
Pros: Right near the tube station which was great and 15 minute walk to the London eye. The place is really modern and new with comfortable beds.
Excellent
8,0
Pros: The room was really spacious and comfortable, the bed was amazing. Really good location for reaching London's highlights.
Excellent
8,0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Good
6,7
Pros: Staff
Excellent
10,0
Pros: the room the whole set up how everything was so close to get to,
Good
7,9
Good
6,3
Excellent
9,6
Pros: This hotel is very clean and close to the subway station and serves are nice. We have a nice stay here.
Details
Reviews
Overall 8,6 Excellent
Based on 12 560 reviews
Location
9,5
Vibe
9,4
WiFi
9,2
Service
7,8
Pool
7,4
Room
7,3
Breakfast
7,0
Beach
2,9
Vibe
9,6
Location
9,5
WiFi
8,5
Service
8,2
Pool
7,8
Amenities
7,8
Breakfast
7,4
Room
7,4
Location
9,4
Vibe
9,3
Room
7,5
Service
7,5
Pool
7,3
Breakfast
6,5
Location
9,4
Service
7,2
Room
6,8
Breakfast
6,3
Value
5,5
Location
9,6
Vibe
9,3
Service
7,7
Breakfast
7,1
Wellness
7,1
Room
6,4
9,6 Excellent
Pros: Lovely room with a great view of London. Very comfortable bed. Great breakfast, with good choice of items. My second stay here and will stay here again.
Cons:
10,0 Excellent
Pros: Great staff! Great and clean hotel! We will come back!!!
Cons:
7,1 Good
Pros: Location was good for me - close to the tube and walking distance to many points of interest
Cons: Staff were not that friendly / welcoming. Breakfast was too busy and uncomfortable not worth paying extra for
9,6 Excellent
Pros: Perfect place to live in Super clean The staff so friendly This is the second time for me to live in the same property with different area It takes 15 to the center with an underground
Cons:
9,6 Excellent
Pros: Right near the tube station which was great and 15 minute walk to the London eye. The place is really modern and new with comfortable beds.
Cons: It’s right near a hospital so we heard sirens through the night but it wasn’t unbearable.
8,0 Excellent
Pros: The room was really spacious and comfortable, the bed was amazing. Really good location for reaching London's highlights.
Cons: The walls were a bit too thin and you could hear other people, both in the hallway and in other rooms. It wasn't bad but I was expecting more. We would have had the possibility of stepping out of daily cleaning (acceptable for 3 nights & saving the planet), but it was not very well explained upon arrival and by the time we realised this wasn't applicable anymore: pity. Bathroom (sliding) door was either for the toilet or the shower: cool design but leaving the shower directly into the AC cooled room was a bit of a shock!
8,0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
6,7 Good
Pros: Staff
Cons: It was not possible to change TV channels on my 1st night stay. It was stuck on one channel and the system refused to change channels. On the 2nd night this was working. The breakfast area is far too cramped with little room to move between tables.
10,0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
7,9 Good
Pros:
Cons: Stayed in rooms 243 & 242 & upon going out in the morning & getting back extremely early around breakfast time (7am). We didn't pay for breakfast with room so we paid £16 each, there was 4 of us & we had late check-out added which would have been at 1pm & £10 thereafter for every hour. We were watched & ask room number by staff as if we were knicking breakfast cuz we're black & not the typical tourist. My partner & I are in bed & the house cleaning came about 3 separate times to knock us up before 1pm & the forth time she brought the manager who my partner went to the door & spoke to & they quickly left. Made us extremely uncomfortable. He did say it to them upon checking out but I still felt targeted as the information should have been relayed back to staff about rooms & specifications of them.
6,3 Good
Pros:
Cons: Hurt myself in the swimming pool as steps were faulty...staff unhelpful and disinterested...
9,6 Excellent
Pros: This hotel is very clean and close to the subway station and serves are nice. We have a nice stay here.
Cons:
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
Overall 8,6 Excellent
Based on 12 199 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,2
Pros: Excellent location Friendly staff Great rooftop bar
Okay
5,8
Pros: Location close to underground station, Tower Hill. 2 minutes walking distance.
Excellent
10,0
Pros: More spacious than a typical hotels in Europe. Great location.
Good
7,5
Pros: Close to tube etc a little further out from where we wanted to be but this was our own fault! Nice roof top bar. Can't comment on food as we didn't eat here. Easy to get to and friendly staff someone always there.
Good
7,5
Pros: Breakfast was amazing! Rooms also very clean
Excellent
10,0
Pros: Amazing room, great value for money. Well situated to everything. The room was very clean and the staff was very friendly and helpful
Excellent
9,6
Pros: Everything
Good
6,7
Pros: Reception staff are excellent, clean room.
Okay
4,6
Excellent
10,0
Pros: Everything was perfect the lobby the hotel is beautiful has everything need it, restaurante in and surrounds the tower,subway ,buses ..is good location and any question reference the museum's to schedule go to the consier. ❤
Excellent
9,0
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Excellent
8,8
Pros: Location and friendly staff
Details
Reviews
Overall 8,6 Excellent
Based on 12 199 reviews
Location
9,7
Service
8,6
Breakfast
8,2
Bar
7,1
Room
6,9
WiFi
6,4
Value
5,3
Location
9,8
Breakfast
8,9
Service
8,5
Amenities
7,8
Room
7,0
Bar
6,9
Value
5,1
WiFi
4,2
Location
10,0
Service
8,4
Breakfast
7,6
Bar
7,4
Room
7,0
Value
5,8
Location
9,4
Breakfast
7,5
Service
7,5
Room
5,6
Value
5,5
Location
9,7
Service
8,5
Breakfast
7,9
Room
6,0
Comfort
5,6
Value
4,8
9,2 Excellent
Pros: Excellent location Friendly staff Great rooftop bar
Cons: Expected more in the birthday package
5,8 Okay
Pros: Location close to underground station, Tower Hill. 2 minutes walking distance.
Cons: This hotel Lobby and public places are nice but my room was like Motel 6. What s disappointment!!! I emailed them few months before and asked for a nice room with view on higher floor since this was our 28th Anniversary trip. They gave us 4th floor, ugliest room with no view at all. Every year when we go to our anniversary trip, some hotel would welcome us with a plate of fruit or upgrade to a nice room with no cost. At least they don’t put us on this kind of room.
10,0 Excellent
Pros: More spacious than a typical hotels in Europe. Great location.
Cons:
7,5 Good
Pros: Close to tube etc a little further out from where we wanted to be but this was our own fault! Nice roof top bar. Can't comment on food as we didn't eat here. Easy to get to and friendly staff someone always there.
Cons: We did ask if we could switch hotel to the same brand and they said we would have to cancel our booking through booking.com and then rebook and that they couldn't call the other hotel to see if this was possible.
7,5 Good
Pros: Breakfast was amazing! Rooms also very clean
Cons: The fact I made booking for two rooms together and when arrived we was on different floors. Then they said if we didn’t have twin room but double and split beds we could be next to each other. To then find out rooms were not near each other at all. Very disappointed as not often we get away as friends and we wanted to near each other.
10,0 Excellent
Pros: Amazing room, great value for money. Well situated to everything. The room was very clean and the staff was very friendly and helpful
Cons:
9,6 Excellent
Pros: Everything
Cons: Room very spacious , bed comfortable and very clean only stayed for 2 nights and bedding and towels changed both days . Excellent choice for breakfast. And staff were lovely and helpul . Overall great stay would definitely stay again , thankyou x
6,7 Good
Pros: Reception staff are excellent, clean room.
Cons: Air con did not work, despite complaint. Lack of sufficient toiletries and water. Not enough tea bags or milk. Drinks fridge completely empty. Extractor fan not working in bathroom. Very noisy late evening, could not open window due to noise on roof top bar, made worse with no air con. I am afraid not up to usual Hilton standards. Obviously the chain is cutting back on the amenities provided.
4,6 Okay
Pros:
Cons: Very very disappointed. Given how much money the nightly cost is, to have no hot water on one day is actually ridiculous The checkout guy also was very apprehensive about giving us a discount for the night, which again is ridiculous and should have been pro active
10,0 Excellent
Pros: Everything was perfect the lobby the hotel is beautiful has everything need it, restaurante in and surrounds the tower,subway ,buses ..is good location and any question reference the museum's to schedule go to the consier. ❤
Cons: I hardly explored the hotel, so what I saw everything gd
9,0 Excellent
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Cons: The room is a little bit small but considering in Central London, this is fine.
8,8 Excellent
Pros: Location and friendly staff
Cons: Savage garden a let down
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8,6 Excellent
Based on 7 792 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,3
Pros: Nice hotel lovely rooms very helpful staff
Good
6,3
Pros: Comfortable bed, friendly cleaning staff. Reception staff friendly. Car park on site.
Excellent
10,0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Excellent
10,0
Pros: Location was fantastic, staff were friendly helpful & pleasant.
Excellent
10,0
Pros: The staff were lovely and the facilities were very clean! We ordered breakfast (room service) last minute and it was delivered very quick! :)
Excellent
10,0
Pros: It is in walking distance of most London sights And they have late check out which suited us
Excellent
10,0
Pros: Location and room
Excellent
10,0
Pros: Very clean and the room seemed new
Excellent
10,0
Pros: Excellent Location / room Was good/ Break fast very good/room service and staff were also excellent. Will surely stay there and recoemmend. Since they are the chain they will always keep the excellent standard
Okay
5,0
Pros: The rooms are a decent size for London standard, however the problems far outweigh the benefit of the size.
Excellent
10,0
Pros: The welcome reception was excellent and we were made to feel welcome in the hotel room condition was good the location was perfect for us and the breakfast the next morning was superb. Overall a really excellent hotel 10 out of 10. Thank you
Excellent
10,0
Details
Reviews
Overall 8,6 Excellent
Based on 7 792 reviews
Location
9,3
Vibe
9,2
WiFi
9,2
Service
9,1
Breakfast
8,0
Room
7,8
Comfort
7,0
Vibe
9,4
Location
9,4
Service
9,1
WiFi
8,7
Breakfast
8,4
Room
7,8
Location
9,2
Vibe
9,1
Service
9,0
Breakfast
7,8
Room
7,8
Location
9,6
Vibe
9,1
Service
9,0
WiFi
8,6
Room
8,0
Breakfast
7,1
Bar
7,0
Location
9,5
Service
9,4
Breakfast
8,1
Room
7,6
8,3 Excellent
Pros: Nice hotel lovely rooms very helpful staff
Cons: The prices I the bar were well over the top . There was nothing near by
6,3 Good
Pros: Comfortable bed, friendly cleaning staff. Reception staff friendly. Car park on site.
Cons: The bathroom didn’t have a lock on the door, there was a white stain down the wall left hand side of the toilet, when I brushed my teeth there is a horrible small comming from drain. I ruined a top of mine, by using the iron because I heated it up and black stuff came off of iron so it hadn’t been cleaned. I ordered a desert from the bar, apple crumble and custard, this was heated by microwave and was cold in the middle, I tried twice but was fridge cold so in the end I had chocolate brownie, and the waitress was obnoxious and rude, it seemed as an inconvenience to her. Breakfast wasn’t great either, sausages, bacon all cheap meat. Hash browns over done. My glass for juice smelt of wet dog.
10,0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
10,0 Excellent
Pros: Location was fantastic, staff were friendly helpful & pleasant.
Cons:
10,0 Excellent
Pros: The staff were lovely and the facilities were very clean! We ordered breakfast (room service) last minute and it was delivered very quick! :)
Cons:
10,0 Excellent
Pros: It is in walking distance of most London sights And they have late check out which suited us
Cons:
10,0 Excellent
Pros: Location and room
Cons: N/a
10,0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
10,0 Excellent
Pros: Excellent Location / room Was good/ Break fast very good/room service and staff were also excellent. Will surely stay there and recoemmend. Since they are the chain they will always keep the excellent standard
Cons: The bath room Was not having lock for the door. Ans it was having glass wall which is not suitable when you stay with family/kids. may be it is suitable for couples.
5,0 Okay
Pros: The rooms are a decent size for London standard, however the problems far outweigh the benefit of the size.
Cons: Okay, the hotel has no concierge service! Then the rooms are a good size, but lack natural light and even the 2 tiny bulbs aren’t enough if you are trying to work in the room. The room I stayed in superior.. second floor had water clogging both in the sink and the shower!! Didn’t expect this at all from a chain. Also, the staff I called to book my room was sweet and pleasant but the staff checking me in had a condescending tone. But hey, again the staff that checked me out later was very sweet. So probably just my bad luck. Anyways, for the price much better rooms available, also cheaper hotels in lambeth would be better than this! I chose this over the near by hotels thinking it would be better as a chain etc. but no.
10,0 Excellent
Pros: The welcome reception was excellent and we were made to feel welcome in the hotel room condition was good the location was perfect for us and the breakfast the next morning was superb. Overall a really excellent hotel 10 out of 10. Thank you
Cons:
10,0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Park Plaza London Riverbank is a stunning 4-star deluxe hotel perfect for business or pleasure due to its state-of-the-art facilities and impressive location. Luxury guest rooms, superb function space, suite and home to the award-winning Chino Latino Pan-Asian Restaurant & Bar, Bar & Lounge. 2015 TripAdvisor Certificate of Excellence winner
Overall 8,5 Excellent
Based on 11 979 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,0
Pros: Reception. Bathroom. Internet
Excellent
9,0
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Mediocre
3,8
Pros: I do not really like this hotel in any points.It is not the hotel to stay for a good holiday İn London.
Excellent
8,0
Pros: Breakfast was good and adequate! Rooms v comfy. All round good stay. Staff were very helpful especially the concierge desk and the front staff . This was my second stay at this hotel
Excellent
8,8
Pros: Great place to stay gorgeous rooms and the bar is one of the best ive ever been in for a hotel.
Excellent
10,0
Pros: Location and facilities were great and will defiantly return
Good
7,1
Excellent
10,0
Pros: Great amenities in our room. Loved the smart technology.
Excellent
10,0
Pros: Stayed here 2 times. Will definitely keep coming back! Staff are so friendly and the room is amazing. Brilliant location too.
Excellent
8,0
Pros: Room was great as was view. View of Houses of Parliament in other direction or towards Battersea from my room. Reception staff friendly and very pleasant.
Excellent
9,2
Pros: The location was very good. Easy access to transportation and within walking distance of many key attractions. The breakfast was excellent. The staff were helpful and professional.
Okay
5,0
Pros: Location
Details
Reviews
Overall 8,5 Excellent
Based on 11 979 reviews
Vibe
9,3
Location
9,1
Service
7,7
WiFi
7,7
Room
7,3
Amenities
6,6
Breakfast
6,2
Value
5,0
Vibe
9,3
Location
9,3
Wellness
7,9
Service
7,2
Breakfast
6,5
Room
6,4
Pool
5,5
Value
4,8
Cleanliness
4,6
Food
4,4
Location
9,1
Vibe
9,0
Wellness
8,1
Service
7,8
Room
7,4
Breakfast
5,0
Value
4,6
Vibe
9,1
Location
8,8
Room
7,4
Service
6,7
Breakfast
6,4
Location
9,3
Vibe
8,9
Service
7,6
Bar
6,6
Room
6,6
Breakfast
5,8
Value
5,4
Cleanliness
5,0
3,0 Mediocre
Pros: Reception. Bathroom. Internet
Cons: The room too small. Twin room booked but beds were against each other. Queuing at breakfast. Not getting a fresh cooked breakfast. Children handling and replacing the food. No view from room. Long dingy corridors. Air conditioning was poor.
9,0 Excellent
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Cons: Elevators crowded, rooms not made up to high standard.
3,8 Mediocre
Pros: I do not really like this hotel in any points.It is not the hotel to stay for a good holiday İn London.
Cons: There were many things not to like this hotel; first it was not clean enough, and daily room service did not care to cleaning, even at the beginning the bathroom items werent full for basic things like handsoap, shampoo etc. Shower was broken. Aircondition wasnt heated the room. Desipite the asked for these The hotel recepcionist didnt solve the problem until the next day evening, the worst thing was Recepcionist didnt inform the other one for the problems and changed the room immediately, and the gym center and pool were just a joke which were my first demand to being these in a hotel. And breakfast menu was unhealthy and venue was very dirty. They show me a table which was very dirty under and around. Actualy these are not food table, just little tables for living rooms.. and the location is not close to any tube and bus stop.. to walk to down town 15-20 minutes by walk
8,0 Excellent
Pros: Breakfast was good and adequate! Rooms v comfy. All round good stay. Staff were very helpful especially the concierge desk and the front staff . This was my second stay at this hotel
Cons: I had to ask for tea cups everyday for my room .
8,8 Excellent
Pros: Great place to stay gorgeous rooms and the bar is one of the best ive ever been in for a hotel.
Cons: Tea and coffee missing from the room both days aswell as toilet roll on 2nd day. Tv kept going off on its own tben coming back on
10,0 Excellent
Pros: Location and facilities were great and will defiantly return
Cons: Nothing to dislike
7,1 Good
Pros:
Cons: Was told I had been upgraded and there was a coffee machine in the room., there wasn't and the room was not upgraded. Bar only had bottled beer and not much choice, £5,50 for a bottle.
10,0 Excellent
Pros: Great amenities in our room. Loved the smart technology.
Cons:
10,0 Excellent
Pros: Stayed here 2 times. Will definitely keep coming back! Staff are so friendly and the room is amazing. Brilliant location too.
Cons:
8,0 Excellent
Pros: Room was great as was view. View of Houses of Parliament in other direction or towards Battersea from my room. Reception staff friendly and very pleasant.
Cons: Don't think there was anything I didn't like.
9,2 Excellent
Pros: The location was very good. Easy access to transportation and within walking distance of many key attractions. The breakfast was excellent. The staff were helpful and professional.
Cons:
5,0 Okay
Pros: Location
Cons: Not good value for money. Room facilities poor and television not working.
Park Plaza London Riverbank is a stunning 4-star deluxe hotel perfect for business or pleasure due to its state-of-the-art facilities and impressive location. Luxury guest rooms, superb function space, suite and home to the award-winning Chino Latino Pan-Asian Restaurant & Bar, Bar & Lounge. 2015 TripAdvisor Certificate of Excellence winner
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
Overall 8,5 Excellent
Based on 9 350 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: The staff is really helpful and kind. The location is excellent, the rooms is confortable.
Excellent
9,0
Pros: The breakfast was sumptuous and the hotel is very central. The rooms were very comfortable and we had a great view of London Eye. The double room was separated by a kitchenette and was ideal for a family with 2 small children. The staff were also very attentive to our needs and gave us a reduced rate for late checkout. I would definitely stay here again.
Excellent
9,6
Pros: Staff, room , facility and location
Excellent
9,6
Pros: Good location and upgraded to a studio room. Shame I wasn’t there long enough to enjoy the extra space.
Poor
1,0
Pros: Location
Excellent
10,0
Pros: I loved everything about the hotel, the beds were very comfy, the staff were friendly, the location was very central and good for tourists.
Excellent
10,0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Mediocre
2,9
Pros: Only one front manager IRFAN was courteous enough to understand the situation and tried well to manage things for guests. Apart from this one would regret stay in this hotel. stayed from August 20-26 one room and another from 20-29. Both Pent house Category. I am mentioning this coz you tell your every customer that for YOUR room category reserved can’t offer this and that. Manager and staff don’t give a damm about you.
Okay
5,8
Pros: The hotel was lovely and great location. Room was perfect and great views.
Mediocre
2,0
Pros: Assume the hotel would have been excellent.
Excellent
8,0
Pros: Our son is train mad. Our room had a beautiful view across the London skyline and of Waterloo station. He was so happy! The bathroom was beautiful. Lovely to have a shower and bath separately. Lovely Elemis products. Well stocked mini bar, not that we used it, prices were fair too. The bed was wonderfully comfortable and plenty of pillows. Breakfast was very nice, plenty of choice and some hot items could be made to order, lovely! Concierge were wonderfully child friendly and made my little ones feel very welcome. Couldn’t have hoped for a better location - for sites or transport.
Excellent
9,2
Pros: Great location around Southbank- wonderfully close to the London Eye and a few tourist attractions around the area. Transport links are good- Waterloo tube and train station about 5 minutes walk away.
Details
Reviews
Overall 8,5 Excellent
Based on 9 350 reviews
Location
9,6
Service
8,1
Room
7,2
WiFi
6,8
Breakfast
6,1
Food
5,6
Bar
5,5
Value
5,1
Amenities
4,9
Location
9,7
Service
7,9
Room
7,2
Breakfast
6,5
Vibe
6,5
Food
6,1
Comfort
5,7
Bar
5,3
Value
5,3
WiFi
5,0
Amenities
4,4
Location
9,5
Service
8,2
Room
7,1
Breakfast
5,7
Food
5,6
Amenities
4,9
Value
4,9
Location
9,7
Service
8,5
Room
6,8
Breakfast
5,9
Comfort
5,8
Location
9,7
Service
7,9
Room
6,7
Breakfast
6,6
Comfort
5,9
10,0 Excellent
Pros: The staff is really helpful and kind. The location is excellent, the rooms is confortable.
Cons: In the room the air condition was a little bit too cool and we could not stop nor change it.
9,0 Excellent
Pros: The breakfast was sumptuous and the hotel is very central. The rooms were very comfortable and we had a great view of London Eye. The double room was separated by a kitchenette and was ideal for a family with 2 small children. The staff were also very attentive to our needs and gave us a reduced rate for late checkout. I would definitely stay here again.
Cons:
9,6 Excellent
Pros: Staff, room , facility and location
Cons: Price was little high
9,6 Excellent
Pros: Good location and upgraded to a studio room. Shame I wasn’t there long enough to enjoy the extra space.
Cons: Double bed was comfortable but quite small. 4.6 maybe 5ftmax
1,0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
10,0 Excellent
Pros: I loved everything about the hotel, the beds were very comfy, the staff were friendly, the location was very central and good for tourists.
Cons: Nothing!
10,0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
2,9 Mediocre
Pros: Only one front manager IRFAN was courteous enough to understand the situation and tried well to manage things for guests. Apart from this one would regret stay in this hotel. stayed from August 20-26 one room and another from 20-29. Both Pent house Category. I am mentioning this coz you tell your every customer that for YOUR room category reserved can’t offer this and that. Manager and staff don’t give a damm about you.
Cons: Old built. No pool. No executive lounge. Pay for breakfast and hear from staff if anything finishes in between they can’t help it. You should have come early. Worst for taxi pickups. Old fashioned low space rooms. Can’t imagine the nightmare of reserving a juniors suite this August. Finally just to manage upgraded to highest category Pent house. But at this price one must stay in heart of London Leicester Square. Because this is a 4 star property built 50 years back and they don’t have any plans to upgrade. Rather I would suggest to book park plaza Westminster just opposite to this hotel Newly built with all updated amenities and upgraded rooms. Or if you love to stay near London eye then without a single thought reserve MARRIOTT COUNTY HALL. best location. And good as always.
5,8 Okay
Pros: The hotel was lovely and great location. Room was perfect and great views.
Cons: The staff need training in social skills. The lady that checked us in didn’t look like she wanted to be there barely a smile to great us also didn’t know pool price for sister hotel and didn’t bother checking. Same lady checked us out and same I asked do we collect car from valet at sister hotel opposite had a nod of yes and didn’t even check for us. Got to valet at other hotel and car wasn’t there !! we paid a lot for this service aswell. There was no signage to show us how or where to go to park for the valet ended driving around in circles before we took wrong entrance and told we would get a ticket. On the booking site one of the amenities said executive lounge but was told on phone they have none but they clearly did on arrival but nothing was mentioned to us about it when we arrived so not sure if we had it or not.
2,0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
8,0 Excellent
Pros: Our son is train mad. Our room had a beautiful view across the London skyline and of Waterloo station. He was so happy! The bathroom was beautiful. Lovely to have a shower and bath separately. Lovely Elemis products. Well stocked mini bar, not that we used it, prices were fair too. The bed was wonderfully comfortable and plenty of pillows. Breakfast was very nice, plenty of choice and some hot items could be made to order, lovely! Concierge were wonderfully child friendly and made my little ones feel very welcome. Couldn’t have hoped for a better location - for sites or transport.
Cons: Breakfast staff were a bit stressed!
9,2 Excellent
Pros: Great location around Southbank- wonderfully close to the London Eye and a few tourist attractions around the area. Transport links are good- Waterloo tube and train station about 5 minutes walk away.
Cons:
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8,5 Excellent
Based on 3 268 reviews
All reviews
- All reviews
Good
7,5
Pros: Great locatiin. After difficult check in management worked very hard to make up for issues at check in.
Excellent
9,6
Pros: Great location and close to public transportation. Room was great, had air-conditioning and a small kitchen area.
Good
6,7
Pros: Location is great. Reception staff are friendly and helpful. The flat size is convenient. The hotel is very cozy
Good
7,5
Pros: Location location location!!! Very close to everything: Dining, transportation, theater, food shopping, shops...everything! Location could not be better.
Excellent
9,6
Pros: The location was great - there are lots of restaurants, cafes, shops, and of course landmarks nearby. In the room itself one has almost everything to feel as if at home. It was really pleasant to be able to start the day with a breakfast prepared by you and exactly the way you like it. The bed was very comfi, and the fridge was very quiet, which was surprising.
Excellent
9,6
Pros: Excellent Location
Excellent
9,2
Pros: - Lovely location - everything available in the room - very nice complementary coffee at the reception
Good
6,3
Pros: Very central Clean and tidy
Excellent
9,0
Pros: Location was great. Staff answers all questions, friendly guys. Breakfast was good, we had it for a week. Beds are comfortable, pillows are right.
Excellent
9,0
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Excellent
10,0
Pros: Prime location
Excellent
9,2
Pros: a Very convenient location
Good
6,7
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Good
6,3
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Okay
4,3
Pros: Location
Good
6,7
Pros: Great service . Very good secure parking
Excellent
8,0
Pros: It isso convenient and central for shopping and the theatre
Okay
4,8
Pros: generally efficient and good
Okay
5,6
Pros: It was in central London
Good
6,4
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Good
6,0
Pros: Very close to metro and also easy to walk to atractions
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Cons: $self.cons
Good
6,4
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
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Cons: $self.cons
Details
Reviews
Overall 8,5 Excellent
Based on 3 268 reviews
Cleanliness
8,3
Comfort
8,3
Location
9,6
Services
8,2
Staff
8,7
Value for money
7,8
7,5 Good
Pros: Great locatiin. After difficult check in management worked very hard to make up for issues at check in.
Cons: Staff were difficult at check in and room was not made up but management worked hard to fix
9,6 Excellent
Pros: Great location and close to public transportation. Room was great, had air-conditioning and a small kitchen area.
Cons:
6,7 Good
Pros: Location is great. Reception staff are friendly and helpful. The flat size is convenient. The hotel is very cozy
Cons: 1. Cleaning was not up to expectation. 2. Cleaning staff do not smile. 3. Reception staff where unaware that i paid upfront for full cleaning everyday. 4. Entrance only stairs not convenient for family with stroller. 5. Cooling in the flat was not very good.
7,5 Good
Pros: Location location location!!! Very close to everything: Dining, transportation, theater, food shopping, shops...everything! Location could not be better.
Cons: The staff definitely could've been a little more hospitable. There was a very mean lady at the breakfast bar. People at the front desk didn't so much as say "Good morning" when guests came down for the day. The rooms were not cool at all. The facility does not use AC, but rather fans, so the temperature in the rooms do not cool lower than 25°C. Getting into the tub/shower is VERY difficult. It is VERY high. The furniture (couch especially) is VERY old, cushions very worn and definitely needs to be replaced.
9,6 Excellent
Pros: The location was great - there are lots of restaurants, cafes, shops, and of course landmarks nearby. In the room itself one has almost everything to feel as if at home. It was really pleasant to be able to start the day with a breakfast prepared by you and exactly the way you like it. The bed was very comfi, and the fridge was very quiet, which was surprising.
Cons: The TV was very small and too far away from the bed and it was a bit uncomfortable to watch it from the chairs. There weren't a lot of toiletries available - only later on we saw that they offer some for free. Could have been made more visible before you buy your own stuff.
9,6 Excellent
Pros: Excellent Location
Cons: Need more space for storage
9,2 Excellent
Pros: - Lovely location - everything available in the room - very nice complementary coffee at the reception
Cons: - small rooms - rooms service is only available for stays more than 6 days
6,3 Good
Pros: Very central Clean and tidy
Cons: We booked a 2 bed apartment for a group of 5 and when we arrived they split us into 2 rooms !! This made us all very disappointed as we especially booked this hotel so we could all stay together!!
9,0 Excellent
Pros: Location was great. Staff answers all questions, friendly guys. Breakfast was good, we had it for a week. Beds are comfortable, pillows are right.
Cons: I can’t think of smth I did not like.
9,0 Excellent
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Cons: No.
10,0 Excellent
Pros: Prime location
Cons:
9,2 Excellent
Pros: a Very convenient location
Cons: There was a shortage of free towels.
6,7 Good
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Cons: The room smelled a bit when I first moved in, especially the kitchenette, either it got better later or I got used to it. Linens were not changed during my stay (3 nights), but you sort of expect that with a serviced apartment. I would be better if we were told how often they change though.
6,3 Good
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Cons: We found the room cold in the evening and could have done with another blanket or two, as the weather was very cold. The thermostat didn't appear to work. We woke up cold in the night.
4,3 Okay
Pros: Location
Cons: The room and hotel needed refurbishing and there were only old blankets on the bed.
6,7 Good
Pros: Great service . Very good secure parking
Cons:
8,0 Excellent
Pros: It isso convenient and central for shopping and the theatre
Cons: I thought the carpets in the corridors were threadbare
4,8 Okay
Pros: generally efficient and good
Cons: rooms not cleaned on regular basis. i was told it is once a week. at least the rooms can be cleaned more frequently even though linen need not be changed for a few days.
5,6 Okay
Pros: It was in central London
Cons: No complimentary tea/coffee making materials
6,4 Good
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Cons: I would advise people to avoid the £9 cost of breakfast and just walk round the corner to a small cafe and pay half the price.
6,0 Good
Pros: Very close to metro and also easy to walk to atractions
6,4 Good
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
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Overall 8,3 Excellent
Based on 3 611 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,5
Pros: The location was amazing!
Excellent
10,0
Pros: Perfect stay. Great location and facilities.
Excellent
10,0
Pros: The spacious room with the view, the pool, breakfast
Mediocre
2,0
Pros: It was close enough to the underground to get around town easily.
Okay
5,8
Good
6,3
Pros: Pillows where comfy Location
Excellent
9,6
Excellent
10,0
Pros: We really enjoyed a wonderful night out in this stunning hotel! The staff were amazing!! The room was spotless clean and spacious, and the beds were very comfortable!!
Excellent
8,3
Pros: The swimming pool was wonderful.
Excellent
8,3
Pros: The staff where friendly especially Barbera.
Excellent
9,6
Pros: Lovely hotel very central nice staff
Excellent
9,6
Details
Reviews
Overall 8,3 Excellent
Based on 3 611 reviews
Location
9,6
Pool
8,7
Wellness
8,5
Service
7,9
WiFi
7,8
Room
6,7
Breakfast
5,3
Vibe
5,2
Food
5,1
Bar
4,6
Location
9,6
Pool
8,4
Wellness
8,3
Service
6,3
Room
5,7
Value
5,6
Breakfast
4,7
Vibe
4,6
Food
4,5
Bar
4,3
Location
9,7
Wellness
8,9
Pool
8,8
Service
8,4
Room
6,1
Value
5,4
Breakfast
4,8
Food
4,3
Vibe
4,1
Location
9,4
Pool
8,7
Wellness
8,7
Service
7,1
Cleanliness
6,4
Room
5,5
Vibe
5,1
Comfort
4,8
Location
9,7
Service
7,9
Room
5,7
8,5 Excellent
Pros: The location was amazing!
Cons: The air blew warm air so it was quite stuffy.
10,0 Excellent
Pros: Perfect stay. Great location and facilities.
Cons: Nothing
10,0 Excellent
Pros: The spacious room with the view, the pool, breakfast
Cons: Everything was perfect
2,0 Mediocre
Pros: It was close enough to the underground to get around town easily.
Cons: There was no air conditioning in the room, the mat in the bathtub was full of mold, the carpet was filthy, the bed extremely uncomfortable and there was no airport shuttl. The gentleman who checked us in made us very uncomfortable with his snooty attitude
5,8 Okay
Pros:
Cons: One of two lifts was out of order. Staff walked into room unannounced on two occasions.
6,3 Good
Pros: Pillows where comfy Location
Cons: Phone didn’t work Stains on dressing gowns No water in room Got given wrong room
9,6 Excellent
Pros:
Cons: Pillows were not great, 1 was not enough and 2 was too many
10,0 Excellent
Pros: We really enjoyed a wonderful night out in this stunning hotel! The staff were amazing!! The room was spotless clean and spacious, and the beds were very comfortable!!
Cons: The spa was a bit expensive.
8,3 Excellent
Pros: The swimming pool was wonderful.
Cons:
8,3 Excellent
Pros: The staff where friendly especially Barbera.
Cons: Room service is so slow.
9,6 Excellent
Pros: Lovely hotel very central nice staff
Cons: I wasn’t given the correct room although I was changed to another room it was similar but not what I booked and the few reasons given were it was booked 3rd party I didn’t agree but they were very kind in exchanging rooms also when I asked where the restaurant was I was told I could eat in the bar not sure what the reason was, but overall I would definitely book again as it was a very pleasant stay
9,6 Excellent
Pros:
Cons: food and staff at the main bar was awful. we went there for dinner. a platter of seafood we ordered was burnt and really poorly made and the waiter who was serving us was rude towards the guests and his colleagues. that was the only bad experience of the night
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Overall 8,1 Excellent
Based on 6 266 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,9
Pros: Location, Design, Breakfast, Spa
Good
6,8
Pros: Excellent location
Excellent
9,2
Pros: Loved the Spa although pool bit cold.
Excellent
10,0
Pros: Spa and gym. Fantastic. Spacious rooms. Quiet and very convenient. Lovely roof deck and view of St Paul’s.
Excellent
9,2
Pros: The location was excellent. The accomodation was great and the place was nice and clean.
Excellent
10,0
Pros: Great
Excellent
9,6
Pros: Marvellous location next to St. Paul’s. Great breakfast. Large rooms with shower and bathtub. Incredible pool and fitness area considering London hotel.
Excellent
10,0
Pros: Location
Excellent
9,2
Pros: Great location, clean rooms, nice spa, good gym, attentive staff
Excellent
10,0
Pros: The location outside of St Paul's was excellent. A very clean hotel with nice staff. Reception was good along with the staff member who took us to our room. Not the best view out of the window but wasn't particularly bothered as we only used the room to sleep in.
Good
7,9
Excellent
10,0
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Details
Reviews
Overall 8,1 Excellent
Based on 6 266 reviews
Location
9,6
Wellness
8,2
Pool
7,7
WiFi
7,3
Room
6,3
Service
6,2
Breakfast
5,6
Value
5,0
Bar
4,0
Location
9,6
Wellness
8,6
Pool
7,9
Service
6,5
Breakfast
6,3
Value
4,8
Room
4,7
Bar
3,6
Location
9,6
Wellness
8,4
Pool
7,7
Room
6,3
Breakfast
5,9
Value
5,0
Service
4,8
Bar
3,6
Location
9,4
Amenities
5,9
Breakfast
5,8
Service
5,8
Room
5,3
Cleanliness
5,0
Value
4,8
Location
9,7
Room
6,3
Service
6,2
Breakfast
5,5
7,9 Good
Pros: Location, Design, Breakfast, Spa
Cons: Service, Cleaning
6,8 Good
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
9,2 Excellent
Pros: Loved the Spa although pool bit cold.
Cons:
10,0 Excellent
Pros: Spa and gym. Fantastic. Spacious rooms. Quiet and very convenient. Lovely roof deck and view of St Paul’s.
Cons: They did not replace my nespresso capsules in the room despite my asking.
9,2 Excellent
Pros: The location was excellent. The accomodation was great and the place was nice and clean.
Cons: The fact that they didnt told us that to change de room status to please do the cleaning you have to turn on a light. Also one the day they forgot to give us enought towels for everyone.
10,0 Excellent
Pros: Great
Cons: Brilliant staff and location
9,6 Excellent
Pros: Marvellous location next to St. Paul’s. Great breakfast. Large rooms with shower and bathtub. Incredible pool and fitness area considering London hotel.
Cons: 7th floor terrace sometimes hosting private events without access for hotel guests.
10,0 Excellent
Pros: Location
Cons: The room was more for a disabled person, I was surprised I was given this one.
9,2 Excellent
Pros: Great location, clean rooms, nice spa, good gym, attentive staff
Cons: Nothing to report
10,0 Excellent
Pros: The location outside of St Paul's was excellent. A very clean hotel with nice staff. Reception was good along with the staff member who took us to our room. Not the best view out of the window but wasn't particularly bothered as we only used the room to sleep in.
Cons: The studio we were taken to was about 100 yards away from the main hotel. I wasn't expecting that but was still ok.
7,9 Good
Pros:
Cons: The size of the single bed is just for kids not for adults. Seriously, for that price it was a shock.
10,0 Excellent
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Cons: The only minimal drawback was that the room was dark
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 7,9 Good
Based on 15 263 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Food Room TV and shower
Mediocre
2,0
Excellent
9,6
Pros: The personal at the check in , he was excellent and solved all of our requirements. Very friendly also !
Excellent
9,0
Good
6,0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Good
6,7
Pros: Good location
Excellent
10,0
Pros: I was in one of the recently renewed rooms on the third floor and it was really nice. Breakfast was excellent and the staff was very nice. The hotel is close to major touristic attractions and there are plenty of places for dinner.
Excellent
9,6
Pros: Everything was very good
Good
7,9
Pros: Room comfy space decent
Excellent
9,6
Pros: Fantastic location, 2 minutes away from Somerset house. Amazing breakfast and the refurb of the place looks good.
Excellent
10,0
Pros: the rooms were very comfy and nicely kept, decor was really nice and clean , the hotel staff were all very polite and helpful carnt wait too come back
Good
6,7
Pros: Tiny room, laundry racks in the corridor, no toilet door.
Details
Reviews
Overall 7,9 Good
Based on 15 263 reviews
Location
9,8
Service
8,0
WiFi
7,8
Breakfast
6,7
Room
5,3
Value
5,2
Comfort
3,4
Location
9,8
Service
8,3
Breakfast
6,7
Room
5,2
Value
4,9
Comfort
3,6
Location
9,9
Service
8,3
Breakfast
7,8
WiFi
6,4
Room
5,6
Comfort
3,7
Location
9,9
Service
7,8
Breakfast
6,7
WiFi
6,3
Room
5,9
Value
5,0
Location
9,7
Service
8,0
Breakfast
7,0
Vibe
5,5
Value
4,8
Room
4,4
Comfort
2,4
10,0 Excellent
Pros: Food Room TV and shower
Cons: Staff were excellent...lovely brekkie but staff overworked ...but were very good ...
2,0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
9,6 Excellent
Pros: The personal at the check in , he was excellent and solved all of our requirements. Very friendly also !
Cons:
9,0 Excellent
Pros:
Cons: The breakfast was not good at all, overpriced and I he food was bland.
6,0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
6,7 Good
Pros: Good location
Cons: We up graded to supposedly a superior twin room not worth the money
10,0 Excellent
Pros: I was in one of the recently renewed rooms on the third floor and it was really nice. Breakfast was excellent and the staff was very nice. The hotel is close to major touristic attractions and there are plenty of places for dinner.
Cons:
9,6 Excellent
Pros: Everything was very good
Cons: Weather!!!
7,9 Good
Pros: Room comfy space decent
Cons: Breakfast a bit limited for vegetarians...asked for tea NOT coffee
9,6 Excellent
Pros: Fantastic location, 2 minutes away from Somerset house. Amazing breakfast and the refurb of the place looks good.
Cons: Bathroom could of had a bigger cabinet type area and the fact there is no door for the bathroom is quite weird?
10,0 Excellent
Pros: the rooms were very comfy and nicely kept, decor was really nice and clean , the hotel staff were all very polite and helpful carnt wait too come back
Cons: location was ideal for us as we were going too see waitresses at the Adelphi theatre , was so close too Covent garden too
6,7 Good
Pros: Tiny room, laundry racks in the corridor, no toilet door.
Cons:
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7,9 Good
Based on 5 148 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,0
Pros: Food was nice
Okay
5,0
Pros: Good location
Excellent
9,0
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Good
7,5
Pros: location, facilities, restaurant
Okay
5,4
Pros: The location is excellent and reception is roomy and open. It seemed popular and very busy. We had to change our room and the person on reception dealt very nicely with it. It was quiet and the bed was comfy
Okay
5,4
Pros: Location.
Good
7,7
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Excellent
8,8
Pros: Location is really very nice, lots of trees and parks in the neighborhood, next to Tate Gallery, close to Parliament. Bus connection is superb, Pimlico tube station is in walking distance. Both the room and the bathroom were very clean, the bed very-very comfy. Coffee and tea amenities are very nice after a tiring day.. Internet in the room was really very good, breakfast was good variety.
Excellent
10,0
Pros: Location and a very good breakfast
Good
7,9
Pros: Quiet clean spacious rooms Breakfast was good
Good
6,0
Pros: Staff & breakfast
Okay
4,2
Pros: Location
Details
Reviews
Overall 7,9 Good
Based on 5 148 reviews
Location
8,9
Service
7,8
Breakfast
7,1
WiFi
6,7
Value
5,4
Room
5,2
Location
8,6
Breakfast
7,4
Service
6,5
Vibe
5,2
Value
4,6
Cleanliness
4,1
Room
3,6
Location
8,7
Service
8,1
Breakfast
7,2
Vibe
5,2
Value
4,9
Cleanliness
4,5
Room
4,4
Location
9,0
Service
7,9
Breakfast
7,2
Vibe
4,7
Room
4,7
Location
8,6
Service
7,8
Breakfast
6,6
Vibe
4,8
Cleanliness
4,6
Room
4,6
5,0 Okay
Pros: Food was nice
Cons: Not the cleanest hotel we have stayed in, runner mat at the entrance of the hotel not very appealing to the eye.
5,0 Okay
Pros: Good location
Cons: The room was a divisibility room which i had not asked for. It was next to the lift and when i was in bed this was very noisy There were also red lights in the room which kept me awake I went to have a shower in the morning and the towels were dirty and had blood over them so i couldn't use them!!! I advised reception and they didn't seem to understand or care! They also would not let me pay with the card i had secured the booking with so had to pay with another card and get my funds transferred. Really bad communciation issues with staff on reception - awful will probably not recommend or stay again based on this
9,0 Excellent
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Cons:
7,5 Good
Pros: location, facilities, restaurant
Cons: cleaningness of the room and bathroom
5,4 Okay
Pros: The location is excellent and reception is roomy and open. It seemed popular and very busy. We had to change our room and the person on reception dealt very nicely with it. It was quiet and the bed was comfy
Cons: Breakfast was not worth the money. All the hot food was barely warm and the coffee too. Our first room had a bad smell and as we unpacked water leaked from the ceiling. I used to use this hotel a lot a few years ago but now it could really do with an update and a lick of paint.
5,4 Okay
Pros: Location.
Cons: Shabby worn carpets in corridors. Bathroom grouting needed refreshing. Room more like an office than welcoming hotel room., Spartan. Room wasnt pleasant smell when first entered.
7,7 Good
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Cons: The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
8,8 Excellent
Pros: Location is really very nice, lots of trees and parks in the neighborhood, next to Tate Gallery, close to Parliament. Bus connection is superb, Pimlico tube station is in walking distance. Both the room and the bathroom were very clean, the bed very-very comfy. Coffee and tea amenities are very nice after a tiring day.. Internet in the room was really very good, breakfast was good variety.
Cons: A bit of refurbishment in the room will be slowly inevitable....
10,0 Excellent
Pros: Location and a very good breakfast
Cons:
7,9 Good
Pros: Quiet clean spacious rooms Breakfast was good
Cons: Nothing
6,0 Good
Pros: Staff & breakfast
Cons:
4,2 Okay
Pros: Location
Cons: Bed was uncomfortable. Cobwebs in the room. Smelly pillows
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 5-minute drive of Imperial War Museum and The Shard. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 6,7 Good
Based on 6 851 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Mediocre
3,8
Pros: Nothing
Excellent
9,7
Pros: Amenities, room options
Okay
5,7
Pros: Lovely place within the city centre, everything available at your door steps
Mediocre
2,5
Pros: Rooms were dirty and tiny, sheets don’t stay on the bed. When I eventually got to sleep. I overslept by 45 minutes and was charged £10 without even being told. I explained my situation to EMMA at reception who laughed at me and said tough you paid £10! No help at all. She is rude and patronising. There were no ironing facilities to iron clothes and the showers were filthy
Mediocre
3,3
Pros: I'm not sure what I liked about this place, stayed 5 nights but can't think of anything off hand.
Excellent
10,0
Pros: great atmosphere,friendly staff,beautiful relax room
Good
7,9
Pros: Great location and room was ok. Beds were comfortable. Lots of road noise but can be expected from the centre of London.
Mediocre
3,8
Pros: Terrible venue, too noisy, bathroom like a shoe box, wouldn’t stay there again. Worst hostel I have stayed in.
Excellent
9,2
Pros: Amazing, very clean and gives you all in one place. Very good. love it!
Excellent
9,2
Pros: Easy going, slept well. No problems
Excellent
8,8
Pros: We are a family of 6 we stayed in a private room with its own private shower room. It's not a hotel so didn't expect to much all we needed was a place to sleep and comfortable beds. Which is exactly what we got. Things weren't perfect for example one window was cracked and wouldn't shut properly. Water damage from shower however none of these things effected our stay. The room and bedding were clean So unless your a perfectionist this place is perfect if your on a budget (Shower was great nice and warm and decent pressure). The soon to be teenagers were not happy at all when the first got in the room however once they had stopped the night they all said they would stay here again. The large dining area was great. Plenty of seating added bonus was that Just over the road was a mini super market and several takeaways which you could bring back and eat in the dining area.( We used the chicken takeaway fed 6 of us for under £30 and it was nice) Everyone staying here seemed happy breakfast wasn't bad. With a choice of Continental or cooked and continental. If we came to London again would stop here again. Hope this is helpful
Good
7,1
Pros: Staff really nice! The price was good too!
Details
Reviews
Overall 6,7 Good
Based on 6 851 reviews
Location
8,8
Vibe
7,7
Service
7,4
Breakfast
6,2
Amenities
5,2
WiFi
4,5
Room
3,6
Bar
3,1
Comfort
2,5
Location
9,3
Vibe
7,2
Service
7,1
Value
6,9
Breakfast
5,9
Amenities
4,8
Room
3,8
Comfort
2,7
Location
9,3
Service
7,1
Vibe
6,7
Value
6,5
Breakfast
6,0
Amenities
5,2
Room
3,6
WiFi
2,8
Location
8,5
Service
7,3
Vibe
7,2
Value
6,9
Breakfast
6,4
Room
4,4
Comfort
2,2
Service
7,7
3,8 Mediocre
Pros: Nothing
Cons: Everything
9,7 Excellent
Pros: Amenities, room options
Cons: Lots of Screaming young children
5,7 Okay
Pros: Lovely place within the city centre, everything available at your door steps
Cons: Lights can be on even at 2 am, there is noise the whole night.washrooms and toilets are quite limited for a huge number of guests.
2,5 Mediocre
Pros: Rooms were dirty and tiny, sheets don’t stay on the bed. When I eventually got to sleep. I overslept by 45 minutes and was charged £10 without even being told. I explained my situation to EMMA at reception who laughed at me and said tough you paid £10! No help at all. She is rude and patronising. There were no ironing facilities to iron clothes and the showers were filthy
Cons: Reception
3,3 Mediocre
Pros: I'm not sure what I liked about this place, stayed 5 nights but can't think of anything off hand.
Cons: Place was pretty far from everything. All the major attractions are at least 25 min walk away and Buckingham Palace is at least an hour walk each way. Way too many people, VERY busy hostel. 300 people I believe. Only one washer and dryer in the facility and it cost over $10.00 US to do one load. Shower is the smallest I've ever been in. Room was very small and crowed, one of my roommates both stunk and snored. Terrible experience. Lastly, after 5 nights they kicked me out without any warning, (thought I had 6 nights booked). They tried to make me pack up and check out and wait from 10:00 AM till 3:00 PM to check back into another room or the same room, whatever I could book online. I took my opportunity to find a better hostel, which I totally did! Also, the locker ate £2. Yes there are NO lockers in the rooms, they ONLY have PAY lockers for £2 for small and £3 for large. You need to pay every time you open the locker. It's highway robbery. I probably put in at least £20 in a week, possibly $40 US to secure my belongings. I will never stay in this hostel again. Might have been cheaper to get a small hotel. Feel totally ripped off.
10,0 Excellent
Pros: great atmosphere,friendly staff,beautiful relax room
Cons: nothing
7,9 Good
Pros: Great location and room was ok. Beds were comfortable. Lots of road noise but can be expected from the centre of London.
Cons: Cost was a little high for a hostel, but we had a private room which was good. Showers were average as there was not anywhere to hang clothes and towels so everything got wet.
3,8 Mediocre
Pros: Terrible venue, too noisy, bathroom like a shoe box, wouldn’t stay there again. Worst hostel I have stayed in.
Cons:
9,2 Excellent
Pros: Amazing, very clean and gives you all in one place. Very good. love it!
Cons: The window of my room didn’t close properly. And the mattress is not so good.
9,2 Excellent
Pros: Easy going, slept well. No problems
Cons: I was happy with everything
8,8 Excellent
Pros: We are a family of 6 we stayed in a private room with its own private shower room. It's not a hotel so didn't expect to much all we needed was a place to sleep and comfortable beds. Which is exactly what we got. Things weren't perfect for example one window was cracked and wouldn't shut properly. Water damage from shower however none of these things effected our stay. The room and bedding were clean So unless your a perfectionist this place is perfect if your on a budget (Shower was great nice and warm and decent pressure). The soon to be teenagers were not happy at all when the first got in the room however once they had stopped the night they all said they would stay here again. The large dining area was great. Plenty of seating added bonus was that Just over the road was a mini super market and several takeaways which you could bring back and eat in the dining area.( We used the chicken takeaway fed 6 of us for under £30 and it was nice) Everyone staying here seemed happy breakfast wasn't bad. With a choice of Continental or cooked and continental. If we came to London again would stop here again. Hope this is helpful
Cons:
7,1 Good
Pros: Staff really nice! The price was good too!
Cons: Room was very small, bed was noisy, showers and toilets also small and not very comfortable, lift was not working, checkout time very early!
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 5-minute drive of Imperial War Museum and The Shard. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
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