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London hotels near Imperial War Museum
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Compare vs KAYAK
Best London hotels near Imperial War Museum
Located in London City Centre, this luxury hotel is steps away from The Strand and Lyceum Theatre. Covent Garden Market and Aldwych Theatre are also within 5 minutes. Charing Cross Underground Station is 5 minutes by foot and Covent Garden Underground Station is 5 minutes.
Overall 9,4 Excellent
Based on 1 811 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
Excellent
10,0
Pros: Spectacular in every way
Cons: Not being able to stay longer
Excellent
9,3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
Located in London City Centre, this hotel is within a 15-minute walk of Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 mi (5 km). Tower Hill Station is only a 2-minute walk and Tower Gateway Station is 2 minutes.
Overall 9,0 Excellent
Based on 6 123 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Pros: Modern, crisp, techy, welcoming feel.
Cons: Loved everything about CitizenM concept.
Excellent
10,0
Pros: Breakfast was good. Room was very convenient and comfortable
Cons: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
9,7
Excellent
10,0
Excellent
8,8
Pros: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.
Cons: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.
Excellent
10,0
Pros: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.
Excellent
10,0
Pros: Design and decor, beds and smart room
Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market, London Bridge and HMS Belfast. Globe Theatre and Tate Modern are also within 1 mi (2 km). London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.
Overall 9,0 Excellent
Based on 3 531 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Pros: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.
Cons: There wasn't anything not to like.
Excellent
10,0
Excellent
9,4
Excellent
9,7
Excellent
8,8
Excellent
9,7
Pros: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!
Cons: Bar was quite expensive, but was to be expected
Located in London City Centre, this hotel is within a 5-minute walk of National Gallery and Trafalgar Square. London Transport Museum and Royal Opera House are also within 10 minutes. Charing Cross Underground Station is only a 2-minute walk and London Charing Cross Station is 2 minutes.
Overall 8,9 Excellent
Based on 4 026 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Pros: The hotel was elegant without being pretentious. The entire staff, really everyone, were: friendly, knowledgeable, courteous, intelligent, observant and consistently went above expectations. They helped us feel so at home in a new city. The location at Trafalgar Square/Charing Cross was ideal, full access to the city and all of its charms.
Cons: The room cooler had a weak seal and kept heating rather than cooling if the door wasn't carefully closed. There was minimal storage space for clothing...tiny closet and no drawer space.
Excellent
10,0
Pros: Friendly staff, cleanliness, facilities, location.
Excellent
10,0
Pros: The hotel had just the perfect location for us, situated as it was within a 10-minute walk of Leicester Square, Soho, Trafalgar Square, the National Gallery, St Martins-in-the-Field, Covent Garden, The Strand, and so much more. Our room was on the 3rd floor, directly above the entrance to Charing Cross Station and practically overlooking Trafalgar Square. Amazingly, we could hardly ever hear a sound from outside! The windows had great soundproofing, I guess. The only sounds that appeared to get through were when the street musicians played amplified guitars at night, and they seemed to stop at a decent hour so it wasn't all that disruptive. Staff were always friendly and welcoming. The room was comfortable with all modern conveniences including a soothing rainwater shower with plenty of hot water. The complimentary minibar was a nice surprise, too.
Excellent
10,0
Pros: Wonderful location.
Cons: No complaints. Would stay again or recommend to others.
Excellent
10,0
Pros: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.
Excellent
8,0
Pros: Great location, nice staffs,
Cons: Room was close to next building. Sometimes the card key didnt work.
Excellent
9,1
Pros: Very convenient location. Near everything, tube station at the door. Central London, West end within walking distance.
Cons: Small room. Has everything you need.
Excellent
10,0
Pros: Clean, modern hotel in a central location with large rooms and good amenities. Staff are very friendly, and extremely knowlegeable and helpful with directions and suggestions.
Excellent
10,0
Pros: Near many tourist attractions and two Tube stations, the hotel is in a great spot. The staff was friendly and very helpful. They even let me check into my room when I arrived from my early flight at 9am! The rooms were nice and clean, breakfast was great too.
Located in London City Centre, this spa hotel is within a 10-minute walk of Buckingham Palace and Westminster Abbey. Big Ben and Hyde Park are also within 1 mi (2 km). St. James's Park Underground Station is only a 3-minute walk and Victoria Underground Station is 7 minutes.
Overall 8,9 Excellent
Based on 3 659 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Pros: Beautiful! architecture,colours and style. You are made to fill very special when visiting.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Pros: Bedding Staff Room Service Towel warmers Restaurant Concierge
Cons: The service in the bar was a bit slow. The gym was small - but well appointed
Good
6,8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
Excellent
9,1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
Good
6,2
Pros: Wonderful location.
Cons: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.
Excellent
10,0
Pros: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.
Cons: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.
Excellent
9,7
Pros: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.
Cons: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.
Excellent
10,0
Pros: location, ambiance, service
Good
6,0
Pros: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.
Excellent
9,6
Pros: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value
Excellent
9,1
Pros: The beds were comfortable and the breakfast was sumptuous
Cons: The rooms were bit small
Excellent
9,4
Pros: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.
Cons: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room! From the second night on we got a very quiet room.
Excellent
9,3
Pros: Location location location staff was well I tune with my needs (where to go what to do) and they were very attentive to making my stay comfortable
Located in London City Centre, this eco-friendly hotel is steps away from Southbank Centre Book Market and Florence Nightingale Museum. St. Thomas' Hospital and Sea Life London Aquarium are also within 5 minutes. Waterloo Underground Station is only a 4-minute walk and Lambeth North Underground Station is 6 minutes.
Overall 8,5 Excellent
Based on 20 249 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Bathtub was awesome. They had outlets for US plugs too.
Excellent
10,0
Okay
5,4
Pros: It was just average to us. Nothing impressive.
Cons: It was again, fine. Nothing terrible either.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
9,4
Excellent
10,0
Pros: Yes
Excellent
10,0
Excellent
10,0
Okay
5,7
Excellent
10,0
Excellent
8,8
Pros: Room were lovely Staff efficient and friendly Lovely hotel
Cons: Rooms were far too hot at night Breakfast area - Shown to a table that was not laid up but dirty then had to stand and wait until waitress cleared cleaned and re-laid. Bits of food below by our feet. Breakfast buffet lovely except cooked breakfast, dissappointing in lack of choice of egg and most food only warm, scrambled eggs cold.
Excellent
10,0
Pros: Quiet, clean, reliable, great location
Cons: A bit expensive
Mediocre
3,7
Pros: The only thing good about this hotel for my situation was the location.
Cons: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.
Excellent
9,4
Pros: The location was superb. Rooms were comfortable. pricing was very fair
Cons: bar was a bit loud at night due to music. prices are, well, London i.e. a bit high.
Excellent
10,0
Pros: Friendly,nice rooms, great location,
Cons: Music at the bar finished to early
Excellent
10,0
Pros: This hotel was centrally located in London with many sites near by as well as the subway station for traveling within the city. The safe were very friendly and the restaurants served great food.
Cons: Nothing. It was amazing.
Excellent
9,7
Pros: The hotel was exactly as I thought it would be based on all the excellent reviews written online. It is located close to all the tourist attractions and the subway is nearby to take you to wherever your heart desires. There is good food and entertainment at the hotel if you want to stay in. So go ahead...book this hotel...you won't be disappointed!
Good
7,7
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
Excellent
9,4
Pros: Great location.
Cons: The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight
Mediocre
3,7
Pros: We booked this friend to stay overnight as our friends were having their wedding at The Ballroom in Park Plaza. Thank god the wedding was good, because that was the only good thing about this hotel!!
Cons: As we were part of the bridal group we contacted the hotel months, weeks and even the day before check in to request an early check in, that never happened!! As an apology because our hair and make up artist was standing in reception, we were only upgraded for 2 of the 4 rooms. During and after the wedding, we got stuck in the lift (which was already broken but not decommissioned) no apology from the evening staff and no acknowledgement of their errors, rather I am told "I am done talking to you". After our party having spent tens and thousands of pounds, this is the treatment we received. No compensation and no complimentary offers to any of us.
Excellent
9,7
Pros: Location was great, and they upgraded us up when we got there. Room was very spacious & clean. In addition, they had gluten free breakfast options.
Cons: Walls were not flush in one place in our rooms, which made it too easy to hear our neighbors in the early hours... (meaning there was a space between the walls.)
Excellent
9,1
Pros: The staff were extra friendly.
Cons: The spa is closed on weekends.
Excellent
9,7
Pros: Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.
Cons: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.
Excellent
10,0
Pros: Situation plus we were at an Indian wedding in the hotel
Excellent
10,0
Pros: Great location
Excellent
10,0
Pros: Breakfasts were fantastic and location was excellent!
Excellent
8,0
Cons: That the coffee maker in our room didn't work.
Excellent
10,0
Pros: Rooms were superb. Service was excellent.
Excellent
9,6
Pros: Location and view was the best! All the staff were friendly and helpful.
Okay
4,0
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
Excellent
10,0
Pros: The location of the hotel is excellent, right in the center of London, walking distance to the London Eye, Westminster Abbey and Big Ben of Parliament building.
Cons: We really loved the breakfast.
Excellent
9,7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
Located in London City Centre, this luxury hotel is within a 10-minute walk of National Gallery, Churchill War Rooms and London Eye. Westminster Abbey and Houses of Parliament are also within 10 minutes. Embankment Station and Charing Cross Underground Station are within a 5-minute walk.
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Overall 8,4 Excellent
Based on 3 194 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
8,5
Pros: Good service Great location
Cons: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .
Excellent
8,0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
Excellent
10,0
Pros: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.
Cons: Nothing, all was perfect!
Excellent
9,7
Pros: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.
Cons: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.
Excellent
9,7
Cons: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!
Excellent
10,0
Pros: Service and staff were exceptional. Made us feel special and very welcome.
Good
7,9
We had an issue with the A/C in the first room on the first night and the hotel moved us to another room and everything was in order there. We only had the included minibar fully stocked once during the 6-night stay and only after mentioning it to the front desk. The minibar was restocked with drinks one more time but the food items were not restocked. Not sure if the hotel only includes one restocking or if it was supposed to be restocked daily. This was included with the rate we paid, I think it was the 'deluxe' package. It's a great hotel but I would say it is more of a 4+ star hotel. It seems the A/C units need updating or repair, the faucets in the bathroom are worn from cleaning so much and our spout was loose, the wood top near the tea-making facilities was warped from prior water damage. We have stayed here 5 or 6 times now over the past few years and the TV in the bathroom has never worked, but we don't use it so it's never been a deal-breaker. It is hit or miss if you get a room with working heated towel racks and/or heated bathroom floors. We love the location, the lobby, the staff, the bar, the breakfast, the courtyard/gardens, etc. It's one of our go-to hotels to stay at when we can afford it. You won't be disappointed if you do stay here. Just make sure to mention any issues with the staff and they will do their best to get it taken care of.
Good
7,7
Pros: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.
Cons: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.
Excellent
9,6
Pros: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.
Cons: Nothing.
Excellent
10,0
Pros: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.
Cons: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.
Excellent
10,0
Pros: The room was very nice and quite comfortable. The staff was very attentive and accommodating.
Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of St. Thomas' Hospital and Houses of Parliament. London Dungeon and Westminster Abbey are also within 1 mile (2 km). Vauxhall Station is 8 minutes by foot and Lambeth North Underground Station is 16 minutes.
Overall 8,3 Excellent
Based on 9 038 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
The rooms were beautiful, and the view was excellent. Breakfast was also really good. The only small issue we had was that we should have been told that rooms now only get re made, if you request it at reception. This is due to vivid, and trying to minimise contact. We were not told this when we checked in. Apart from that though, everything was fabulous.
Excellent
8,2
Cons: Due to front renovation no proper sign boards kept. Found it difficult to reach on the first day.
Excellent
8,5
Okay
4,8
Excellent
9,7
Excellent
9,4
Excellent
10,0
Pros: Amazing experience, location, overly accommodating staff, and clean, refined decor. The restaurant and sushi were outstanding as well!
Cons: Nothing.
Okay
5,7
Pros: excellent check in and check out by staff
Cons: dirty hallways, staff forgetting out tea or coffee each morning at breakfast
Good
7,1
Pros: The location was great, just outside of the busy city area yet walking distance to most everything. Beds were comfy and breakfast was good.
Cons: Room was slightly dirty. Front desk staff could be more pleasant. Professionalism: overheard 2 staff disagreeing about something in plain sight.
Excellent
10,0
Pros: The Park Plaza Riverbank London is perfectly situated, particularly if you will rely on public transportation to get around London. The hotel is a short walk to the Vauxhall Station, which includes access to National Rail, bus, and the underground (Victoria line). The hotel was clean, comfortable, and very modern. There were illuminated controls on each side of the bed for the lights, plus an electronic method for lighting up a "privacy" or "please clean the room" sign outside the door. The bathroom included both a tub and a (very small, but well-appointed) walk-in shower (which did not leak). The price was excellent for a London hotel. We did not use the restaurant or other facilities at the hotel, so we cannot comment on them.
Excellent
10,0
Pros: Staff was great. Suki at the front desk really helped with my room upgrade.
Excellent
8,2
Pros: localization and room view (river)
Cons: cleansing is very poor
Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Charing Cross Underground Station is 5 minutes by foot and Covent Garden Underground Station is 5 minutes.
Overall 8,2 Excellent
Based on 6 438 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Located in London City Centre, this hotel is within a 10-minute walk of Tower Bridge, Tower of London and HMS Belfast. The Shard and Excel Exhibition Centre are also within 9 mi (15 km). Tower Gateway Station is 6 minutes by foot and Tower Hill Station is 7 minutes.
Overall 8,1 Excellent
Based on 10 628 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Cons: Significant amount of outside noise, at second floor level. Beds very uncomfortable.
Excellent
8,2
Excellent
10,0
Excellent
8,0
Excellent
9,4
Pros: View was amazing, great location
Cons: Had a problem with A/C quickly supplied a fan.
Excellent
8,0
Pros: Excellent location
Cons: Uncomfortable ironing board
Good
6,0
Pros: Location
Cons: Service, cleanliness, housekeeping
Mediocre
3,0
Pros: I would never recommend or go back to this hotel. Horrible value should have stayed at the Four Seasons for an extra 50.00 a night
Cons: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.
Good
7,7
Pros: the view of the tower extremely nice service (besides check in) proximity to a supermarket, tube
Cons: the room is outdated and clearly needs painting job the hotel lobby smells! the room is very small
Good
7,3
Pros: Being upgraded
Cons: The air conditioning not working and the room needing some updating
Excellent
10,0
Pros: I began laughing and celebrating my good fortune the minute I opened the door to my room at the Tower Hotel. The wall opposite the door had a large picture window with the most incredible view of the wharf and Tower Bridge! I couldn’t believe how wonderful the location of this hotel was and how nice my room was. A short walk to the bridge itself, the Tower of London was next door. A short walk to the Tube station and a sightseeing boat that boards in front of the hotel. Friendly, competent hotel staff and a comfy room. You’d think it would be noisy so close to the bridge, but not a problem. Good blackout curtains too! Great stay!
Cons: Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.
Excellent
10,0
Pros: The location of this hotel is unbelievable! It literally sits right on the Thames river, and the view of the Tower bridge is stunning!! Not to mention it’s incredibly beautiful on the inside, it has fantastic amenities and the restaurant inside is wonderful! It’s also a very simple walk across the bridge to the other side to get to the Tower of London and a plethora of other restaurants and shopping venues. The cost was incredibly low for what type of hotel this is, and I will absolutely recommend anyone to stay here for a gorgeous and accessible view of London!!
Cons: The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.
Okay
4,0
Pros: Great setting
Cons: No air con. Stifling!
Excellent
10,0
Pros: The location and views provided by The Tower are perfect for touring London!
Excellent
10,0
Pros: The view.
Cons: Frig in room.
Mediocre
2,0
Pros: nothing
Cons: crazy hot place , slow elevators , old and stinky place , did not we say hell ?
Good
6,0
Pros: Staff friendly
Cons: Noise from wedding music way after midnight. Slow check in and check out
Located in London City Centre, this luxury hotel is within a 15-minute walk of Tower Bridge and Tower of London. Borough Market and Museum of London are also within 2 mi (3 km). Tower Gateway Station is 5 minutes by foot and Aldgate East Station is 6 minutes.
Overall 8,1 Excellent
Based on 10 263 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
10,0
Pros: It was my birthday . There was birthday cake in my room on arrival, we d also asked for a room with a view, our room was over looking the Shard. This was great as my birthday treat was diner at the Shard. Pool and gym was great. Being able to leave our bags before and after check in was great.
Cons: There was nt anything I did my like.
Excellent
10,0
Pros: Love the daily breakfast buffet and the gym/pool/spa.
Okay
5,7
Pros: Overall stay was ok. IMHO there are better options closer to the London landmarks.
Located in London City Centre, this luxury hotel is within 1 mi (2 km) of St. Paul's Cathedral and Tower of London. London Eye and Tower Bridge are also within 2 mi (3 km). Blackfriars Underground Station and St. Paul's Underground Station are within a 5-minute walk.
Overall 7,9 Good
Based on 606 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Okay
5,7
Mediocre
2,0
Cons: Badly managed hotel
Excellent
10,0
Pros: Quality Suites, Good Food, Fitness Center, Location
Cons: Minor Issue at reception with breakfast not being delivered because the breakfast card was not picked up from the door, which I did not mind.
Excellent
8,0
Pros: Great facilities and location - truly 4 to 5 star. Staff are not outstanding but try to be helpful. Skip the breakfast - a rip off , go to Starbucks instead. easy access to tube and major sights. Great gym !
Excellent
10,0
Pros: Everything about Grange St. Paul's contributes to a premium hospitality experience. Wouldn't hesitate to recommend or stay there again and again.
Excellent
8,5
Pros: Location and Spa
Cons: A little tired in places
Good
6,8
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
Okay
5,7
Pros: The location was good and very close proximity to St Paul’s cathedral.
Cons: Service at the restaurant was poor. I visited four separate occasions and all were poor.
Located in London City Centre, this hotel is within a 10-minute walk of Financial District, The Gherkin and Tower of London. Tower Bridge and Liverpool Street are also within 15 minutes. Tower Hill Station and Tower Gateway Station are within a 5-minute walk.
Overall 7,8 Good
Based on 10 990 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Excellent
9,7
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
10,0
Excellent
9,4
Pros: the room was very clean, attractive and quiet.
Cons: the mattress was hard and very uncomfortable.
Excellent
9,7
Pros: Nice hotel, great location, near the Tower Hill station
Cons: Price is a bit expensive Room was with view to the roof of the lobby which isn't nice :-(
Located in London City Centre, this hostel is within a 15-minute walk of St. Thomas' Hospital, Westminster Bridge and London Dungeon. London Eye and Big Ben are also within 15 minutes. Lambeth North Underground Station is only a 4-minute walk and Waterloo Underground Station is 12 minutes.
Overall 7,8 Good
Based on 1 980 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,6
Pros: The location of the hostel was great! My first night there, I walked into town to see the London Eye, Parliament/Big Ben, and Westminster Abbey. Then, I walked back. Round trip: 1 h, 30 mins. The hostel is also close to a Tube station, so getting anywhere is a breeze. Staff were friendly, price was good, and there was a good mix of travellers.
Cons: Close to a major road, so you get a lot of noise :( Only two showers and two toilets between approx. 25 people. I'm actually quite surprised it wasn't too much of an issue. Bathrooms could have been a bit cleaner.
Located in London City Centre, this hotel is within a 5-minute walk of Oxford Street and The British Museum. Russell Square and Palace Theatre London are also within 10 minutes. Tottenham Court Road Underground Station is only a 3-minute walk and Goodge Street Underground Station is 6 minutes.
Overall 7,5 Good
Based on 10 116 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Excellent
10,0
Good
7,7
Excellent
8,0
Excellent
8,2
Excellent
8,2
Excellent
10,0
Excellent
8,0
Excellent
8,0
Excellent
8,0
Excellent
8,0
Excellent
8,3
Good
6,0
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge Breakfast is very good Rooms are unlike in the pictures The hotel needs a lot of updates
Okay
4,0
Pros: The location was the only positive.
Cons: The room was about the size of a closet, and everything smelled.
Excellent
10,0
Pros: we had a great visit. The staff was impeccably polite and helpful.
Cons: the elevator situation was pretty bad. I don't know if some of the lifts weren't functioning or what, but we ended up taking the stairs most of the time
Okay
4,5
Pros: Location and cleanliness are the only positives about my stay.
Cons: Poorly operating lifts. Bathroom so small. TV inoperable. WiFi requires £5 payment daily by purchasing a code from a vending machine. Long lines at check in. Long line at luggage check/collection. Never again!
Good
6,2
Pros: Spent about a week in London and stayed at the St. Giles. No regrets. Close to the West End action and much cheaper than some in the area. This hotel is also frequented by bus tours - Ugh. The room was good though small (almost Japanese hotel room small). We did not partake of their restaurants and went to a much, much better buffet down the street for breakfast. Concierge staff was very helpful
Excellent
8,2
Pros: Clean room, location
Excellent
9,4
Pros: Food location staff , all works well , I would love to go back but when all the work is done so it'll be that bit more comfortable for me
Cons: The hotel lifts were very slow and 2 was not working at all , also there was work being done for the new reception area ! As I have sciatica very bad , It was very difficult using the stairs and temporary steps the hotel put in place !
Excellent
8,2
Pros: Location is very central, across the road from a tube station and right next to Oxford St for shopping.
Cons: Room was small, perfect for travelling as only really in the room to sleep. Was disappointed that the pool was shut for renovations while I was staying as I wasn't aware of this when booking.
Mediocre
3,4
Pros: We went on a weekend away because he had tickets to see Harry Potter and the cursed child, which the hotel was a short five minute walk away which was great for me and my friend to get there as it was over 2 nights.
Cons: However we were never informed that there was to be building works happening throughout February. This resulted in there being no room for a reception desk and little to do in the hotel as everything was cordened off. As for the rooms, they were small and dated, they also didn't have much of a blind for the windows. As there has been a neon lit build finished across the street from the hotel, the room was lit up all night. To add to this there was a false fire alarm at 4am in the morning which no one came to inform us about but we could barely hear it from our room. The shower cubicle was really small with a really powerful shower that wasn't pleasant and to top everything we had a cockroach crawl into our room just before our departure that resided under our bed. All in all multiple things went wrong with our stay and I wouldn't recommend.
Okay
4,0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Cons: No toiletries or fridge. Tiny double bed in awkwardly shaped room. In Europe it would have been marked up as a no frills business hotel and would have cost far less.
Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Westminster Abbey and Buckingham Palace are also within 1 mile (2 km). Pimlico Underground Station is only a 4-minute walk and Victoria Underground Station is 11 minutes.
Overall 4,3 Okay
Based on 83 reviews
All
- All
- Families with older children
- Families with young children
- Young couples
- Couples
- Groups
- Solo travellers
Okay
4,8
Pros: Close to everything. Beds were okay for one night (we bought sleeping bags after reading all the reviews and i suggest you do the same).
Cons: Dirty, incredibly loud street noise but you have to keep the window open because it's so hot and stuffy and there's no fan. Black mold in the bathroom. Fine for one night and only if you're used to hostels or traveling on the super cheap.
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