Best London hotels near Imperial War Museum
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
Overall 9,2 Excellent
Based on 10 462 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Spectacular in every way
Excellent
10,0
Pros: Location, the food was excellent and staff were very friendly
Excellent
9,3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
10,0
Pros: A stunning building with wonderful facilities. The staff couldn’t do enough for us, particularly our waiter in the American bar.
Excellent
10,0
Pros: Met all my requirements. The Concierge was amazing. No fault. Luxury and class.
Excellent
10,0
Pros: Great location and the room was very comfortable
Excellent
10,0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Details
Reviews
Overall 9,2 Excellent
Based on 10 462 reviews
Location
9,5
Vibe
9,2
Service
9,2
Bar
9,0
Wellness
8,8
Food
8,2
Amenities
7,9
Room
7,9
Breakfast
7,7
Pool
7,6
WiFi
7,1
Comfort
6,5
Location
9,7
Vibe
9,4
Service
9,1
Bar
9,0
Wellness
8,6
Room
8,1
Amenities
7,8
Pool
7,7
Breakfast
7,5
Location
9,6
Service
9,4
Wellness
8,7
Pool
7,9
Room
7,6
Breakfast
7,5
Service
9,2
Location
9,2
Vibe
9,0
Wellness
8,8
Room
7,7
Breakfast
7,6
Location
9,6
Vibe
9,1
Service
8,7
Room
8,3
Breakfast
7,9
Food
7,8
10,0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
10,0 Excellent
Pros: Location, the food was excellent and staff were very friendly
Cons: Nothing
9,3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
10,0 Excellent
Pros: A stunning building with wonderful facilities. The staff couldn’t do enough for us, particularly our waiter in the American bar.
Cons:
10,0 Excellent
Pros: Met all my requirements. The Concierge was amazing. No fault. Luxury and class.
Cons: No bar menu in my room!
10,0 Excellent
Pros: Great location and the room was very comfortable
Cons: Check was quite a lengthy process
10,0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Overall 9,1 Excellent
Based on 12 759 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: The location is the best! Right next to the subway. The hotel is great, all the common areas are amazing. Although the rom is really small the bed is confortable and the view form the rooms to the lights is beautiful.
Excellent
10,0
Pros: Original Hip Good bed Good shower
Excellent
10,0
Pros: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.
Excellent
8,0
Pros: Good location Interesting concept
Excellent
10,0
Pros: Excellent bar in the lobby as well as the rooftop bar - great cocktails. The room is small as expected in London, but ours had a large bathroom and the bed is gigantic. Hotel looks very new and is very clean. Easy and fast check-in procedures, our room was ready when we arrived at the hotel at 10 am. Location is fantastic, just on top of the Tower Hill tune station.
Excellent
8,0
Pros: Clean adequate room. fine for sleeping and showering etc!
Excellent
9,7
Pros: Modern, crisp, techy, welcoming feel.
Excellent
10,0
Pros: Breakfast was good. Room was very convenient and comfortable
Excellent
10,0
Pros: Design and decor, beds and smart room
Excellent
8,8
Pros: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.
Details
Reviews
Overall 9,1 Excellent
Based on 12 759 reviews
Vibe
9,7
Location
9,7
WiFi
9,6
Bar
9,0
Amenities
9,0
Service
8,9
Room
7,7
Breakfast
7,6
Comfort
6,1
Wellness
0,8
Vibe
9,8
Location
9,8
Amenities
9,2
WiFi
9,2
Bar
9,1
Service
9,0
Breakfast
8,0
Room
7,3
Vibe
9,9
Service
9,5
Location
9,5
Bar
9,3
Amenities
9,2
Room
8,0
Breakfast
7,6
Location
9,8
Vibe
9,5
Bar
9,0
Service
8,9
Amenities
8,8
Room
7,5
Breakfast
7,3
Comfort
6,5
Location
9,8
Vibe
9,6
Amenities
8,9
Service
8,7
Breakfast
7,2
Room
7,1
8,3 Excellent
Pros: The location is the best! Right next to the subway. The hotel is great, all the common areas are amazing. Although the rom is really small the bed is confortable and the view form the rooms to the lights is beautiful.
Cons: The size of the rooms are too small, although we knew it from the beginning, the size was a bit of a problem for our bags that barely fitted on the room.
10,0 Excellent
Pros: Original Hip Good bed Good shower
Cons:
10,0 Excellent
Pros: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.
Cons:
8,0 Excellent
Pros: Good location Interesting concept
Cons: Food was average
10,0 Excellent
Pros: Excellent bar in the lobby as well as the rooftop bar - great cocktails. The room is small as expected in London, but ours had a large bathroom and the bed is gigantic. Hotel looks very new and is very clean. Easy and fast check-in procedures, our room was ready when we arrived at the hotel at 10 am. Location is fantastic, just on top of the Tower Hill tune station.
Cons: Everything was perfect.
8,0 Excellent
Pros: Clean adequate room. fine for sleeping and showering etc!
Cons: Didn't enjoy not having an early morning coffee in my room, would have preferred tea/coffee making facilities. My key card didn't work in the lift.. luckily I could rely on others being in the lift!
9,7 Excellent
Pros: Modern, crisp, techy, welcoming feel.
Cons: Loved everything about CitizenM concept.
10,0 Excellent
Pros: Breakfast was good. Room was very convenient and comfortable
Cons: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast
10,0 Excellent
Pros: Design and decor, beds and smart room
Cons:
8,8 Excellent
Pros: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.
Cons: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Overall 9,1 Excellent
Based on 6 681 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Great location / very snazzy set up / very welcoming staff.
Okay
4,0
Excellent
10,0
Pros: What a fantastic hotel! First time solo traveller to sea containers and was made so very welcome. Exciting interiors, spacious rooms and the best kept secret roof bar on floor 12.
Excellent
10,0
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Excellent
10,0
Pros: the decorations, style of the hotel
Excellent
9,2
Pros: Great location, great room, good restaurant, lively bar scene.
Excellent
10,0
Pros: Everything was amazing. I really recommend this solution for staying in London. Close to every city attraction and a wonderful structure. They are also very prompt and available to accomodate needs and requests.
Excellent
9,0
Pros: Location was close to the Tate Modern.
Excellent
10,0
Pros: The location and the accommodations that the staff made.
Excellent
10,0
Pros: The view was amazing.
Excellent
10,0
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Excellent
10,0
Pros: Location, ambience, all food places within hotel excellent
Details
Reviews
Overall 9,1 Excellent
Based on 6 681 reviews
Location
9,6
Vibe
9,5
Amenities
8,7
Service
8,7
Cleanliness
8,6
Room
8,6
Bar
8,2
Comfort
7,7
WiFi
7,6
Breakfast
6,8
Value
4,6
Location
9,5
Vibe
9,3
Amenities
8,9
Service
8,6
Room
8,3
Bar
8,0
Breakfast
6,1
Value
4,4
Location
9,8
Vibe
9,3
Cleanliness
9,0
Service
9,0
Amenities
8,9
Room
8,4
Bar
7,8
Comfort
7,7
Breakfast
6,3
Value
5,2
Vibe
9,3
Location
9,3
Amenities
8,9
Cleanliness
8,8
Service
8,6
Room
8,0
Breakfast
6,3
Value
4,4
Location
9,6
Vibe
9,4
Amenities
9,0
Service
8,9
Bar
8,5
Room
8,4
Comfort
7,5
Breakfast
6,7
10,0 Excellent
Pros: Great location / very snazzy set up / very welcoming staff.
Cons: The bar prices in the roof top bar were extortionate.
4,0 Okay
Pros:
Cons: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.
10,0 Excellent
Pros: What a fantastic hotel! First time solo traveller to sea containers and was made so very welcome. Exciting interiors, spacious rooms and the best kept secret roof bar on floor 12.
Cons:
10,0 Excellent
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Cons:
10,0 Excellent
Pros: the decorations, style of the hotel
Cons: a bit far from the tube station
9,2 Excellent
Pros: Great location, great room, good restaurant, lively bar scene.
Cons:
10,0 Excellent
Pros: Everything was amazing. I really recommend this solution for staying in London. Close to every city attraction and a wonderful structure. They are also very prompt and available to accomodate needs and requests.
Cons:
9,0 Excellent
Pros: Location was close to the Tate Modern.
Cons:
10,0 Excellent
Pros: The location and the accommodations that the staff made.
Cons:
10,0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
10,0 Excellent
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Cons: I suppose its not completely central but only a 10 minute walk to the closest station
10,0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
Overall 9,1 Excellent
Based on 4 463 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,8
Pros: -very comfortable beds, slept like on cloud nine -classic, unpretentious interior and design -good breakfast with a good variety of food
Excellent
10,0
Pros: i loved the hotel, staff and facilities
Excellent
10,0
Pros: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!
Excellent
10,0
Pros: The perfect location, beautiful communal areas and friendly efficient staff
Excellent
10,0
Pros: Everything
Good
6,0
Excellent
10,0
Pros: Everything was perfect. Location, room, employees... Everything.
Excellent
9,0
Pros: The room was spacious and clean. Nice bathroom.
Excellent
10,0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Excellent
9,0
Details
Reviews
Overall 9,1 Excellent
Based on 4 463 reviews
Vibe
9,6
Location
9,4
Cleanliness
9,3
Service
9,2
Comfort
9,0
Pool
8,8
Amenities
8,8
Breakfast
8,7
Room
8,7
WiFi
7,8
Food
7,6
Vibe
9,6
Cleanliness
9,5
Comfort
9,5
Service
9,5
Location
9,4
Room
9,2
Pool
9,0
Amenities
8,9
Breakfast
8,5
Vibe
9,5
Cleanliness
9,4
Service
9,4
Location
9,3
Comfort
9,1
Breakfast
9,0
Pool
8,9
Amenities
8,9
Room
8,8
Location
9,5
Vibe
9,5
Service
9,4
Comfort
8,9
Breakfast
8,8
Room
8,4
Location
9,5
Comfort
9,2
Service
9,2
Breakfast
8,8
Amenities
8,5
Room
7,9
Food
7,2
Value
6,0
8,8 Excellent
Pros: -very comfortable beds, slept like on cloud nine -classic, unpretentious interior and design -good breakfast with a good variety of food
Cons: -obtrusive parfume smell in the lobby -the staff was friendly but sometimes a bit reserved. Is this maybe the british grace?
10,0 Excellent
Pros: i loved the hotel, staff and facilities
Cons:
10,0 Excellent
Pros: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!
Cons: Everything was perfect
10,0 Excellent
Pros: The perfect location, beautiful communal areas and friendly efficient staff
Cons: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight
10,0 Excellent
Pros: Everything
Cons: Nope
6,0 Good
Pros:
Cons: Tvs broken
Wifi terrible
10,0 Excellent
Pros: Everything was perfect. Location, room, employees... Everything.
Cons:
9,0 Excellent
Pros: The room was spacious and clean. Nice bathroom.
Cons:
10,0 Excellent
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Cons:
9,0 Excellent
Pros:
Cons: I wish they had a Nespresso machine
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,1 Excellent
Based on 2 950 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10,0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10,0
Pros: beautiful rooms and public spaces
Excellent
10,0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
8,8
Pros: We didnt have breakfast
Excellent
10,0
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Excellent
9,0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
8,0
Pros: Location and breakfast
Excellent
9,0
Pros: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.
Excellent
9,0
Pros: Extremely well located. Lobby and halls need dressing up to be a five star hotel. The physical layout of the bathroom was challenging (the shower was tiny).
Excellent
9,0
Pros: Excellent service, unbeatable location.
Excellent
10,0
Pros: Location and in room amenities
Details
Reviews
Overall 9,1 Excellent
Based on 2 950 reviews
WiFi
10,0
Location
9,8
Service
9,2
Vibe
9,0
Cleanliness
8,6
Wellness
8,5
Room
8,1
Food
7,7
Breakfast
7,3
Value
5,0
Location
9,8
Service
9,2
Vibe
9,0
Cleanliness
8,9
Room
8,3
Amenities
8,1
Breakfast
6,6
Value
5,1
Location
9,9
Service
9,6
Vibe
8,9
Cleanliness
8,7
Room
8,0
Breakfast
7,6
Value
5,0
Location
9,9
Service
9,1
Room
7,9
Comfort
7,2
Location
9,9
Service
9,3
Vibe
7,9
Room
7,0
9,0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10,0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10,0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10,0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
8,8 Excellent
Pros: We didnt have breakfast
Cons: We were offered an upgrade which was twice the price offered direct with booking.com
10,0 Excellent
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Cons: no
9,0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
8,0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9,0 Excellent
Pros: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.
Cons: My only complaint is that the toiletries weren't replaced between the previous guest and I. I could tell that they were half-used and some had been left out. I've stayed here twice and this didn't happen the second time, so I'll take it as a one-off.
9,0 Excellent
Pros: Extremely well located. Lobby and halls need dressing up to be a five star hotel. The physical layout of the bathroom was challenging (the shower was tiny).
Cons:
9,0 Excellent
Pros: Excellent service, unbeatable location.
Cons: arrived early and couldn't get a room.. had to pay for upgrade.
10,0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8,7 Excellent
Based on 15 414 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
10,0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
9,1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Mediocre
2,0
Pros: Location is great
Excellent
9,0
Pros: Staff were friendly and efficient. Room was a good size. Breakfast was varied and plentiful. Spa experience was marvelous.
Good
6,8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9,0
Pros: Great location and very kind staff.
Excellent
8,0
Pros: We liked the hotel and the enviroment. We do not like the restaurant, staff are not very gently there, we went only once Tuesday November 5th at night
Excellent
9,2
Pros: good full English breakfast with nice Indian style slides. nice stuff. the gym and pub are also pretty good. the location is great: three minutes to the Buckingham Place and tube station
Excellent
9,6
Pros: We enjoyed the welcome and atmosphere at check-in a room upgrade was granted. The people working at front desk do a fantastic job. As well the service at Bistro was 1st class. All in all we loved every moment and will be back next year. Unfortunately we had no time to explore Kona tea time...
Good
6,0
Pros: Room
Okay
4,6
Details
Reviews
Overall 8,7 Excellent
Based on 15 414 reviews
Location
9,7
Service
9,0
Breakfast
7,3
Amenities
6,9
Room
6,9
WiFi
5,1
Location
9,5
Service
9,3
Wellness
7,9
Breakfast
7,8
Room
7,4
WiFi
3,6
Location
9,5
Service
9,1
Wellness
8,1
Room
7,5
Breakfast
7,2
WiFi
3,9
Location
9,5
Service
9,0
Breakfast
7,2
Room
6,8
Vibe
6,6
Value
5,7
Location
9,8
Service
9,4
Amenities
7,2
Breakfast
6,8
Vibe
6,8
Room
6,4
8,0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
10,0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
9,1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
2,0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
9,0 Excellent
Pros: Staff were friendly and efficient. Room was a good size. Breakfast was varied and plentiful. Spa experience was marvelous.
Cons:
6,8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9,0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
8,0 Excellent
Pros: We liked the hotel and the enviroment. We do not like the restaurant, staff are not very gently there, we went only once Tuesday November 5th at night
Cons: The gym
9,2 Excellent
Pros: good full English breakfast with nice Indian style slides. nice stuff. the gym and pub are also pretty good. the location is great: three minutes to the Buckingham Place and tube station
Cons: the furniture is old and there is smell in the corridor during the dinner time on 1st floor.
9,6 Excellent
Pros: We enjoyed the welcome and atmosphere at check-in a room upgrade was granted. The people working at front desk do a fantastic job. As well the service at Bistro was 1st class. All in all we loved every moment and will be back next year. Unfortunately we had no time to explore Kona tea time...
Cons: Nothing!!!
6,0 Good
Pros: Room
Cons: Breakfast almost cafe like. Bar area poor as well as service.
4,6 Okay
Pros:
Cons: The rooms that aren't refurbished are really outdated and not very comfortable. The tube apparently runs under the building which you can hear all the time. When I asked to borrow an adapter I called the reception twice and they said they would be right up. After about 1.5 hours I went down and got it myself.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8,7 Excellent
Based on 4 171 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Everything!
Excellent
10,0
Pros: Amazing staff. Upgraded to the most delightful suite. Excellent food
Excellent
8,3
Pros: Excellent location, very friendly staff.
Excellent
9,6
Pros: Location to Abby and tube
Good
6,0
Pros: The check in process was efficient and pleasant; the bar staff were also attentive. The room size was good, and the bed was comfortable.
Poor
1,0
Pros: Nothing good to say. Extremely disappointing
Excellent
9,0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
10,0
Pros: Location. Staff. Breakfast. Tip book breakfast at check in desk they offer a discount. Rooms fabulous and spacious and just amazing .
Excellent
8,0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9,0
Pros: service and cleanliness
Excellent
9,0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8,0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8,7 Excellent
Based on 4 171 reviews
Location
9,8
Service
8,2
Amenities
7,6
Vibe
7,5
Breakfast
7,3
Room
6,9
WiFi
3,7
Location
9,9
Amenities
8,0
Service
7,6
Breakfast
7,2
Room
5,5
Location
9,8
Service
8,1
Room
7,4
Breakfast
7,1
Location
9,9
Service
7,7
Breakfast
6,9
Vibe
5,8
Room
5,2
Location
9,8
Service
8,1
Vibe
6,8
Comfort
6,4
Room
6,2
10,0 Excellent
Pros: Everything!
Cons: Nothing it was all amazing
10,0 Excellent
Pros: Amazing staff. Upgraded to the most delightful suite. Excellent food
Cons:
8,3 Excellent
Pros: Excellent location, very friendly staff.
Cons: Stayed here several times before. First time in a single room....disappointed how small it was for the standard of this hotel. Also, multiple corridors, signposts not brilliant, easy to become lost trying to find lift!
9,6 Excellent
Pros: Location to Abby and tube
Cons: Staff were great
6,0 Good
Pros: The check in process was efficient and pleasant; the bar staff were also attentive. The room size was good, and the bed was comfortable.
Cons: The rain shower didn't even manage 'persistent drizzle'; the head needs cleaning in order that the water runs down rather than at all different angles around the bathroom other than on my head. The hairdryer kept stopping every 30 seconds or so, and would take 2-3 minutes to start again. When I called Reception, Concierge and Housekeeping to report this and ask for a different hairdryer- no one answered the phone, and so it took me considerably longer to dry my hair, resulting in me being late for my first meeting of the day. The 'speed dial' for Housekeeping on the phone was 'invalid'.
1,0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9,0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
10,0 Excellent
Pros: Location. Staff. Breakfast. Tip book breakfast at check in desk they offer a discount. Rooms fabulous and spacious and just amazing .
Cons:
8,0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9,0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
9,0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8,0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8,6 Excellent
Based on 21 811 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Location is central to everything
Okay
5,4
Good
7,1
Pros: Good location and generally nice hotel
Good
7,0
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Excellent
9,6
Pros: Modern, clean, fairly extravagant and upmarket; comfortable and just a pleasant place to be. Staff kind and helpful, breakfast brilliant, location superb!
Excellent
9,0
Pros: Modern and very welcoming. Excellent rooms and facilities. The Ichi restaurant is excellent as well as breakfast.
Excellent
9,0
Pros: Location, bar area spaceous, service was quick and very friendly, good outside area for anyone who smokes and well contained not to offend non-smokers. Decor of room was good and a good bathroom
Excellent
9,0
Pros: Location, free breakfast
Okay
4,0
Excellent
9,7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Good
7,7
Pros: Breakfast not good
Excellent
8,0
Pros: convenient position
Details
Reviews
Overall 8,6 Excellent
Based on 21 811 reviews
Location
9,7
Comfort
7,7
Room
7,4
Service
7,4
WiFi
7,4
Pool
6,8
Breakfast
5,8
Value
5,0
Location
9,6
Service
7,2
Room
7,1
Pool
6,8
WiFi
5,9
Breakfast
5,7
Value
5,1
Location
9,6
Comfort
8,0
Room
7,4
Service
6,8
WiFi
5,8
Breakfast
4,9
Value
4,2
Location
9,6
Room
6,7
Service
6,6
Breakfast
5,9
Value
5,6
Location
9,9
Room
8,2
Comfort
7,9
Service
6,6
Breakfast
5,2
Value
4,9
10,0 Excellent
Pros: Location is central to everything
Cons:
5,4 Okay
Pros:
Cons: Price. Not worth the cost to stay here.
7,1 Good
Pros: Good location and generally nice hotel
Cons: Paid extra for a double bed, but just got two single beds in the room.
7,0 Good
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Cons: Pool use was very limited. You have to pre-book your swims and are only allowed 30 minutes each day to swim. The staff at the spa front desk were rude and were not nice. No linens were provided for the sofa bed and we were told we could not have any.
9,6 Excellent
Pros: Modern, clean, fairly extravagant and upmarket; comfortable and just a pleasant place to be. Staff kind and helpful, breakfast brilliant, location superb!
Cons: Chairs in the bar area, also used for breakfast, were fairly run down (cracked leather).
9,0 Excellent
Pros: Modern and very welcoming. Excellent rooms and facilities. The Ichi restaurant is excellent as well as breakfast.
Cons: That the Illy cafe could a few more good options better stocked and good warmed through properly.
9,0 Excellent
Pros: Location, bar area spaceous, service was quick and very friendly, good outside area for anyone who smokes and well contained not to offend non-smokers. Decor of room was good and a good bathroom
Cons: If there was a dislike it would be the view from room although we did not spend much time in there
9,0 Excellent
Pros: Location, free breakfast
Cons: No top sheet on bed Broken wake up calling system
4,0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
9,7 Excellent
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
7,7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
8,0 Excellent
Pros: convenient position
Cons: No
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
Overall 8,6 Excellent
Based on 12 420 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2,5
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: More spacious than a typical hotels in Europe. Great location.
Okay
5,8
Excellent
9,6
Pros: The cookies on check in was lovely additional detail to hospitality.
Excellent
10,0
Pros: I received excellent customer service i had to wait a while at the bar and the barista couldn’t be more apologetic and went the extra mile for me and I am staying there again next weekend
Excellent
9,0
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Mediocre
3,0
Pros: Location was great!
Excellent
8,3
Pros: Very good location close to Tower of London, nearest tube station (Circle Line) is a 2 minute walk away. Very appealing lobby, great and helpful staff. Room very clean and with a big TV. We really enjoyed our stay.
Excellent
10,0
Pros: A cookie on arrival - perfect lovely and warm Bed extremely comfy Secret roof top bar
Good
7,0
Pros: Rooftop patio
Okay
5,8
Pros: Great location
Details
Reviews
Overall 8,6 Excellent
Based on 12 420 reviews
Location
9,7
Service
8,6
Breakfast
8,2
Bar
7,2
Room
7,0
WiFi
6,3
Value
5,1
Location
9,6
Service
8,4
Breakfast
7,9
Bar
7,1
Room
7,0
Value
4,8
WiFi
4,7
Location
9,8
Breakfast
8,4
Service
8,4
Room
7,1
Bar
6,9
Value
4,8
Location
9,6
Breakfast
7,9
Service
7,9
Room
6,2
Value
4,5
Location
9,7
Service
8,4
Breakfast
7,4
Bar
7,4
Room
6,0
Value
4,5
2,5 Mediocre
Pros:
Cons: Charge me twice, no refund until today!
10,0 Excellent
Pros: Everything
Cons:
10,0 Excellent
Pros: More spacious than a typical hotels in Europe. Great location.
Cons:
5,8 Okay
Pros:
Cons: Breakfast was too expensive
9,6 Excellent
Pros: The cookies on check in was lovely additional detail to hospitality.
Cons:
10,0 Excellent
Pros: I received excellent customer service i had to wait a while at the bar and the barista couldn’t be more apologetic and went the extra mile for me and I am staying there again next weekend
Cons:
9,0 Excellent
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Cons: The room is a little bit small but considering in Central London, this is fine.
3,0 Mediocre
Pros: Location was great!
Cons: My room had faulty wiring so the circuits blew out and no ac on hottest day in history!! NO ONE ANSWERS ANY PHONES IN NIGHT INCKUDING EMERGENCY NUMBER !!! had to wait until next day for main to fix, no fan available Once fixed ac only 1 outlet wo
8,3 Excellent
Pros: Very good location close to Tower of London, nearest tube station (Circle Line) is a 2 minute walk away. Very appealing lobby, great and helpful staff. Room very clean and with a big TV. We really enjoyed our stay.
Cons: The room was relatively small for what I expected from a Deluxe Twin Room.
10,0 Excellent
Pros: A cookie on arrival - perfect lovely and warm Bed extremely comfy Secret roof top bar
Cons: Maybe a bin needed outside for cigarettes and general rubbish. My partner and I had a burger whilst out and didn’t want to feel rude walking into the hotel with the rubbish but couldn’t find a bin so had to take it to the room with us.
7,0 Good
Pros: Rooftop patio
Cons: We got charged for making local calls which never happened to me before. They should indicate that somewhere on the phone or during check in. It's ridiculous to be charging 1 pound per minute when we only made a call to make reservation at a restaurant.
5,8 Okay
Pros: Great location
Cons: Staff poor. Service poor. Ordered breakfast in the room the night before and they forgot. Huge cue at the bar and staff very slow and forgetful.
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8,6 Excellent
Based on 12 476 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,9
Excellent
9,1
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Poor
1,0
Pros: Nothing
Okay
4,5
Pros: The location.
Excellent
8,0
Pros: The room was very good and we were welcomed with a lovely bottle of Prosecco and Chocolates. Thank you! The stay was to celebrate our daughters 21st Birthday and I had mentioned this at the time of booking. The Hotel had kindly given us this complimentary treat! Breakfast was great! Location is ideal - our second time this year!
Excellent
8,0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
10,0
Pros: the room the whole set up how everything was so close to get to,
Excellent
10,0
Pros: The cleanliness of the hotel and staff very helpful
Excellent
8,3
Pros: super convenience transportation!
Excellent
10,0
Pros: My partner and I came here to celebrate his 21st birthday, it was a surprise and also our first time staying in London. If I could sum our stay up in one word it would be AMAZING.
Excellent
10,0
Pros: Right near the London eye! Great new hotel, large comfy bed and great bathroom. Very good breakfast
Excellent
10,0
Pros: The location of the hotel was within easy walking distance for Southbank attractions such as the London Eye and the TUBE and riverboat services. The hotel services were brilliant and the staff very friendly and helpful making our short stay very enjoyable.
Details
Reviews
Overall 8,6 Excellent
Based on 12 476 reviews
Location
9,5
Vibe
9,3
WiFi
9,2
Service
7,7
Pool
7,2
Room
7,2
Breakfast
7,0
Beach
2,9
Vibe
9,7
Location
9,5
WiFi
8,5
Service
8,1
Wellness
7,7
Breakfast
7,4
Room
7,2
Pool
6,8
Location
9,5
Vibe
9,1
Service
7,8
Wellness
7,7
Pool
7,3
Room
6,8
Breakfast
6,4
Location
9,3
Pool
7,5
Service
7,3
Breakfast
6,9
Room
6,5
Value
5,9
Location
9,5
Vibe
9,0
Room
7,1
Breakfast
6,9
Service
6,9
7,9 Good
Pros:
Cons: bathroom not re stocked. needed to request shower products
9,1 Excellent
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Cons: There was no business center to print your own boarding passes or tickets to attractions.
1,0 Poor
Pros: Nothing
Cons: I could not cancel my hotel or get a refund. This big establishment steals people money and they have no compassion. Very blunt staff. There are lots of other hotels I would not recommend staying you will be disappointed. The worst hotel ever!!!!!!
4,5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8,0 Excellent
Pros: The room was very good and we were welcomed with a lovely bottle of Prosecco and Chocolates. Thank you! The stay was to celebrate our daughters 21st Birthday and I had mentioned this at the time of booking. The Hotel had kindly given us this complimentary treat! Breakfast was great! Location is ideal - our second time this year!
Cons:
8,0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
10,0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
10,0 Excellent
Pros: The cleanliness of the hotel and staff very helpful
Cons:
8,3 Excellent
Pros: super convenience transportation!
Cons: Hotel Lounge and life too dark
10,0 Excellent
Pros: My partner and I came here to celebrate his 21st birthday, it was a surprise and also our first time staying in London. If I could sum our stay up in one word it would be AMAZING.
Cons: Absolute nothing
10,0 Excellent
Pros: Right near the London eye! Great new hotel, large comfy bed and great bathroom. Very good breakfast
Cons: None it’s amazing !
10,0 Excellent
Pros: The location of the hotel was within easy walking distance for Southbank attractions such as the London Eye and the TUBE and riverboat services. The hotel services were brilliant and the staff very friendly and helpful making our short stay very enjoyable.
Cons: Nothing
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8,6 Excellent
Based on 8 001 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Good
7,0
Pros: Front desk staff excellent. Good location. Comfortable bed.
Excellent
10,0
Pros: Location and room
Excellent
8,0
Pros: Great location, comfortable rooms, good choice breakfast.
Excellent
8,8
Pros: Location is walking distance to Westminster, Big Ben and London Eye. Bus stops near the area which makes it convenient to go around.
Excellent
9,2
Pros: Rooms lovely
Excellent
10,0
Pros: Very clean and the room seemed new
Excellent
10,0
Pros: Nice big bed and a quiet room, just as I like. And A nice area close to the Tate and Westminster
Excellent
8,0
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Excellent
10,0
Pros: Room was very clean. Staff were very attentive and helpful in every respect. Great choice at breakfast. We very much enjoyed our stay.
Good
7,0
Pros: The breakfast buffet
Excellent
10,0
Details
Reviews
Overall 8,6 Excellent
Based on 8 001 reviews
WiFi
9,6
Location
9,3
Vibe
9,2
Service
9,2
Breakfast
8,0
Room
7,9
Vibe
9,5
Location
9,4
WiFi
9,4
Service
9,1
Breakfast
8,3
Room
8,0
Location
9,7
WiFi
9,2
Vibe
9,1
Service
8,9
Room
7,7
Breakfast
7,1
Service
9,3
Location
9,0
Vibe
8,9
Room
7,9
Breakfast
7,5
Service
9,5
Location
9,4
Breakfast
8,1
Cleanliness
7,8
Room
7,5
10,0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
7,0 Good
Pros: Front desk staff excellent. Good location. Comfortable bed.
Cons: Daytime housekeeping doesn't vacuum carpet. Glasses were not replaced first night as well as restocking toilet paper. Night housekeeper took care of these. Cabinets poorly designed and difficult to open. Needed extra towels due to gap in shower door.
10,0 Excellent
Pros: Location and room
Cons: N/a
8,0 Excellent
Pros: Great location, comfortable rooms, good choice breakfast.
Cons: The car park fee is a lil bit high.
8,8 Excellent
Pros: Location is walking distance to Westminster, Big Ben and London Eye. Bus stops near the area which makes it convenient to go around.
Cons:
9,2 Excellent
Pros: Rooms lovely
Cons: Bit of distance from underground
10,0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
10,0 Excellent
Pros: Nice big bed and a quiet room, just as I like. And A nice area close to the Tate and Westminster
Cons: It was a long walk from Waterloo station - I thought, from the name, that it would be nearer
8,0 Excellent
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Cons: There are no retail or restaurant establishments around the hotel. If you're in need of something quick, its a cab ride or walk away.
10,0 Excellent
Pros: Room was very clean. Staff were very attentive and helpful in every respect. Great choice at breakfast. We very much enjoyed our stay.
Cons: Cannot fault this hotel. Excellent in every respect.
7,0 Good
Pros: The breakfast buffet
Cons: The hallway carpeting is extremely worn and dirty and needs to be replaced
10,0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
Overall 8,5 Excellent
Based on 9 201 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,1
Pros: It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good.
Excellent
10,0
Pros: We were there for my daughter s 30 th birthday and so 3 generations ie grandmother, daughter and granddaughter shared a room ! There was a lovely card , a piece of delicious chocolate cake and some crocs waiting for the birthday girl ! Excellent x
Excellent
10,0
Pros: The most spacious room we've ever had in London. Fab view, comfortable beds.
Poor
1,0
Pros: Location
Excellent
8,0
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Excellent
10,0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Good
7,5
Pros: Was amazing as always Staff were very friendly Also room service was nice
Okay
5,0
Pros: I came for my birthday, Killian and this other name I can’t remember left us a piece of cake, birthday card and wine after they sorted us another room after the disappointment so I appreciate the staff who tried to make us cheer.
Mediocre
2,0
Pros: Assume the hotel would have been excellent.
Good
7,7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Excellent
8,3
Pros: Very good location
Excellent
9,0
Pros: Location was perfect. Staff was great for the most part. Concerning especially was wonderful. Clean and comfy rooms.
Details
Reviews
Overall 8,5 Excellent
Based on 9 201 reviews
Location
9,6
Service
8,0
Room
7,5
WiFi
6,9
Breakfast
5,9
Food
5,4
Bar
5,3
Value
5,2
Amenities
4,6
Pool
1,7
Location
9,7
Service
8,0
Room
7,8
Vibe
6,1
Breakfast
5,6
Value
5,4
WiFi
5,4
Food
5,1
Bar
5,0
Amenities
3,6
Location
9,7
Service
8,4
Room
7,7
Vibe
6,8
Breakfast
6,0
Bar
5,3
Value
5,3
Food
5,2
Amenities
4,9
Location
9,7
Service
8,5
Room
7,3
Comfort
5,9
Breakfast
5,4
Food
5,3
Amenities
3,9
Location
9,7
Service
7,5
Room
7,4
Breakfast
5,8
9,1 Excellent
Pros: It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good.
Cons: A couple people on the staff in the restaurant were very unpleasant and borderline rude. the front desk staff and concierge were great and very helpful
10,0 Excellent
Pros: We were there for my daughter s 30 th birthday and so 3 generations ie grandmother, daughter and granddaughter shared a room ! There was a lovely card , a piece of delicious chocolate cake and some crocs waiting for the birthday girl ! Excellent x
Cons: We were slightly confused as to which hotel we were in as another Grand Plaza directly opposite x
10,0 Excellent
Pros: The most spacious room we've ever had in London. Fab view, comfortable beds.
Cons: Nothing
1,0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
8,0 Excellent
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Cons: Small reception area makes it feel cramped and busy.
No pool.
Didn't get a room with a good view.
10,0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
7,5 Good
Pros: Was amazing as always Staff were very friendly Also room service was nice
Cons:
5,0 Okay
Pros: I came for my birthday, Killian and this other name I can’t remember left us a piece of cake, birthday card and wine after they sorted us another room after the disappointment so I appreciate the staff who tried to make us cheer.
Cons: The staff guy who served us on the check in was not very welcoming, he had this rude face. And he gave us a room number 1201 , as soon as we entered the room it looked 10 times worse than these hotel rooms that you can get for about £90 and we paid £212 for 1 night and It looked nothing like on the pictures that were shown. Then we went to reception to talk about this , this time we went to this other staff guy as we didn’t want to be served by the guy who checked us in at first. So this second staff guy was trying to convince us to say the room is very nice , and he has looked at the room himself but as we weren’t happy so he showed us this other room 1101 and the room was a lot better actually like it was shown on the pictures. And I am glad he changed the room for us otherwise I was going to ask for a refund as it was very disappointing and misleading. And also I wonder if that guy who checked us in actually gave us that room on purpose as he didn’t look happy in himself so he took the frustration out on customers by making them unhappy.
2,0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7,7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
8,3 Excellent
Pros: Very good location
Cons: The bathroom was quite crammed for the room that can accommodate 3 persons
9,0 Excellent
Pros: Location was perfect. Staff was great for the most part. Concerning especially was wonderful. Clean and comfy rooms.
Cons: Breakfast was a bit pricey.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
Corporate travellers can choose from 555 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located in the heart of Central London, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and our Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian fusion cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
Overall 8,4 Excellent
Based on 12 315 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,2
Pros: localization and room view (river)
Mediocre
3,0
Pros: Reception. Bathroom. Internet
Excellent
9,0
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Excellent
9,0
Pros: Restaurant was excellent
Excellent
8,3
Pros: Nice hotel
Excellent
9,0
Good
7,0
Pros: Spacious room
Excellent
10,0
Pros: Location
Mediocre
2,0
Pros: Nothing
Excellent
9,2
Pros: Very modern hotel with excellent facilities. large comfortable rooms would definitely recommend.
Excellent
10,0
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Excellent
9,0
Pros: Location, cleanliness, staff very helpful and professional
Details
Reviews
Overall 8,4 Excellent
Based on 12 315 reviews
Vibe
9,2
Location
9,1
WiFi
8,1
Service
7,5
Room
7,1
Breakfast
5,9
Value
5,1
Vibe
9,2
Location
9,1
Wellness
7,7
Service
7,0
Room
6,3
Breakfast
5,8
Pool
5,5
Value
5,2
Food
5,1
Cleanliness
4,2
Location
9,2
Vibe
8,9
Service
7,3
Room
6,9
Breakfast
5,2
Food
5,0
Value
4,9
Cleanliness
4,0
Location
9,1
Room
6,2
Breakfast
6,0
Service
5,9
Value
4,4
Cleanliness
4,4
Location
9,1
Room
6,3
Service
5,5
Breakfast
5,4
Value
4,7
Cleanliness
4,6
8,2 Excellent
Pros: localization and room view (river)
Cons: cleansing is very poor
3,0 Mediocre
Pros: Reception. Bathroom. Internet
Cons: The room too small. Twin room booked but beds were against each other. Queuing at breakfast. Not getting a fresh cooked breakfast. Children handling and replacing the food. No view from room. Long dingy corridors. Air conditioning was poor.
9,0 Excellent
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Cons: Elevators crowded, rooms not made up to high standard.
9,0 Excellent
Pros: Restaurant was excellent
Cons: Elevators were dark, cramped and slow
8,3 Excellent
Pros: Nice hotel
Cons: The check staff at reception when checking in was a bit off key (Frederick) and no eye contact I also don’t like you have to pay for a £50 deposit the rooms are expensive as it it
9,0 Excellent
Pros:
Cons: Need outlet in bathroom for hairdryer.
7,0 Good
Pros: Spacious room
Cons: Elevators were too slow, had to wait at least for 5 min to get on
10,0 Excellent
Pros: Location
Cons: Tea
2,0 Mediocre
Pros: Nothing
Cons: The room was too hot and when we contacted room service they claimed the air con is set to minimum of 22 degrees which is ridiculous. My pregnant wife didn’t sleep one not all night due to the heat.
9,2 Excellent
Pros: Very modern hotel with excellent facilities. large comfortable rooms would definitely recommend.
Cons: Location wasn’t ideal but ok
10,0 Excellent
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Cons: Nope
9,0 Excellent
Pros: Location, cleanliness, staff very helpful and professional
Cons: View from room was not the greatest.
Corporate travellers can choose from 555 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located in the heart of Central London, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and our Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian fusion cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
Overall 8,5 Excellent
Based on 4 104 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
2,5
Pros: The worst hotel I have ever stayed at, should really be 1 Star, before I even arrived weeks prior to check in. This property took a night stay payment which could not be explained. This led to a fraud investigation and my card being blocked for security and safety by my bank. Really appalling service by members of staff over the phone. Extremely rude and inconsiderate front house team. Very unpleasant to deal with. Over-exaggerated facilities. Broken window on the 8th floor couldn’t sleep as wind kept on blowing through. Filthy toilet absolutely disgusting to have a shower in. Absolutely nothing good to say about this hotel
Excellent
9,2
Pros: Bed very comfy, plenty of room for clothes, spacious bathroom.
Excellent
8,8
Pros: Location
Excellent
10,0
Pros: fab food fab location
Mediocre
2,0
Excellent
10,0
Pros: Beds were extremely comfortable
Excellent
9,6
Pros: Breakfast was fab
Mediocre
3,0
Pros: The comfort of the room
Excellent
10,0
Pros: We traveled in from Heathrow and the hotel was close to the underground stop. Easy walking distance to all major landmarks. Staff was friendly and helpful and the breakfast in the morning was awesome.
Excellent
10,0
Pros: Excellent location, staff were great and bed was very comfy
Excellent
9,0
Pros: Staff was great and executive lounge high tea was nice.
Excellent
9,7
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Details
Reviews
Overall 8,5 Excellent
Based on 4 104 reviews
Location
9,6
Service
8,1
Breakfast
6,9
Room
6,2
WiFi
4,7
Value
4,1
Location
9,8
Service
8,0
Breakfast
7,1
Room
6,1
Value
3,6
Location
9,9
Service
8,4
Breakfast
7,4
Room
5,4
Value
4,3
Pool
4,1
Location
9,5
Service
7,5
Food
6,1
Room
5,2
Location
9,7
Room
5,6
2,5 Mediocre
Pros: The worst hotel I have ever stayed at, should really be 1 Star, before I even arrived weeks prior to check in. This property took a night stay payment which could not be explained. This led to a fraud investigation and my card being blocked for security and safety by my bank. Really appalling service by members of staff over the phone. Extremely rude and inconsiderate front house team. Very unpleasant to deal with. Over-exaggerated facilities. Broken window on the 8th floor couldn’t sleep as wind kept on blowing through. Filthy toilet absolutely disgusting to have a shower in. Absolutely nothing good to say about this hotel
Cons:
9,2 Excellent
Pros: Bed very comfy, plenty of room for clothes, spacious bathroom.
Cons: Staff not always organized during busy breakfast time. Decor bit tired in places.
8,8 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: fab food fab location
Cons:
2,0 Mediocre
Pros:
Cons: The wait time for everything was exceedingly slow. A food order could take over 90 min for delivery.
The rooms were not sound proof you could here every person who walked by and what they were saying.
The staff were not trained for a hotel of that price.
The breakfast selection was mediocre and the same everyday for the 9 days I was there. The hotels decor is old and outdated. It was difficult to even have a bottle of water delivered.
The food was less and average.
10,0 Excellent
Pros: Beds were extremely comfortable
Cons: Nothing
9,6 Excellent
Pros: Breakfast was fab
Cons: We booked it primarily because it had a swimming pool but we arrived at 4.30pm to be told closes at 6.00pm so we went for swim and sauna but were told to leave at 5.30pm so disappointed only with that
3,0 Mediocre
Pros: The comfort of the room
Cons: My room Not being cleaned, so upset we paid 481 pounds for 2 nights and not good enough.we are still waiting for our compensation of90pounds 55pence.
10,0 Excellent
Pros: We traveled in from Heathrow and the hotel was close to the underground stop. Easy walking distance to all major landmarks. Staff was friendly and helpful and the breakfast in the morning was awesome.
Cons: the 110 outlet in our room had a plug broken into it making it unusable.
10,0 Excellent
Pros: Excellent location, staff were great and bed was very comfy
Cons:
9,0 Excellent
Pros: Staff was great and executive lounge high tea was nice.
Cons:
9,7 Excellent
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Cons: Rooms are a little small. Also not much of an open lounge area for waiting around or hanging out, but tight space is to be expected for the location.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
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Overall 8,2 Excellent
Based on 3 850 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: It is a very clean hotel with onsite restaurants. I enjoyed the pool and spa.
Excellent
8,5
Pros: The location was amazing!
Mediocre
2,0
Pros: It was close enough to the underground to get around town easily.
Excellent
9,7
Pros: Loved everything about this place from the super helpful and friendly staff to the pool and decor. Complimentary Breakfast was plentiful; hotel was close to the Tube.
Excellent
10,0
Pros: The rooms were perfect with a gorgeous view, and the staff couldn't have been nicer. Highly recommend
Excellent
10,0
Pros: After reading some other reviews, I was a bit concerned- but I didnt need to be as this hotel was great! A stones throw from the tube station, large clean rooms and welcoming staff.
Mediocre
2,0
Pros: Front desk staff and concierge were nice
Excellent
8,0
Pros: Location was great!
Excellent
9,0
Pros: Didnt actually use the restaurants in the hotel but the gym spa and pool facilities were lovely, sauna was exactly what was needed after a cold wet day sightseeing. Location for Tower of London couldnt be better.
Excellent
10,0
Pros: The location is steps away from Tower Bridge, Tower of London and the tube. The staff was friendly and professional. Property was clean. Service to the room was done well and timely. With London just outside the door, we did not eat at the hotel. Did have a drink and everything was fine. We were there for a four night stay so I thought we should have had a better view from the room but since we were out early and back late, I guess it did not matter as much with this stay. I would stay here again.
Okay
4,2
Pros: Room Service staff non responsive to Guests and my room not cleaned for two days
Excellent
10,0
Pros: Great location for financial district and public transportation! The staff was helpful, especially when I arrived early morning for meetings.
Details
Reviews
Overall 8,2 Excellent
Based on 3 850 reviews
Location
9,5
Pool
8,4
Service
8,0
Wellness
7,3
WiFi
7,0
Room
6,7
Breakfast
5,8
Vibe
5,0
Food
4,6
Bar
4,2
Location
9,6
Pool
8,0
Service
7,9
Room
6,5
Wellness
6,4
Breakfast
5,8
Value
5,4
Vibe
4,4
Food
4,0
Bar
3,9
Location
9,6
Pool
8,7
Service
8,2
Wellness
7,1
Room
6,3
Breakfast
5,4
Value
5,1
Food
4,2
Vibe
3,8
Location
9,6
Pool
8,0
Wellness
7,6
Service
7,6
Value
5,2
Vibe
4,6
Room
4,5
Location
9,1
Pool
8,2
Service
7,7
Room
5,5
Breakfast
5,4
Value
5,0
Food
4,3
Vibe
3,9
10,0 Excellent
Pros: It is a very clean hotel with onsite restaurants. I enjoyed the pool and spa.
Cons: I had to walk through the lobby to get to the spa from my room because of the room location.
8,5 Excellent
Pros: The location was amazing!
Cons: The air blew warm air so it was quite stuffy.
2,0 Mediocre
Pros: It was close enough to the underground to get around town easily.
Cons: There was no air conditioning in the room, the mat in the bathtub was full of mold, the carpet was filthy, the bed extremely uncomfortable and there was no airport shuttl. The gentleman who checked us in made us very uncomfortable with his snooty attitude
9,7 Excellent
Pros: Loved everything about this place from the super helpful and friendly staff to the pool and decor. Complimentary Breakfast was plentiful; hotel was close to the Tube.
Cons: Wish the pool hours were extended for older children, as my 10 year old was limited. The meal we had in the bar wasn't great but I found that to be the case in general with food in England.
10,0 Excellent
Pros: The rooms were perfect with a gorgeous view, and the staff couldn't have been nicer. Highly recommend
Cons:
10,0 Excellent
Pros: After reading some other reviews, I was a bit concerned- but I didnt need to be as this hotel was great! A stones throw from the tube station, large clean rooms and welcoming staff.
Cons:
2,0 Mediocre
Pros: Front desk staff and concierge were nice
Cons: Bed was hard as a rock. Was taking nap when I got in and housekeeping barged in with no knock or warning.
8,0 Excellent
Pros: Location was great!
Cons:
9,0 Excellent
Pros: Didnt actually use the restaurants in the hotel but the gym spa and pool facilities were lovely, sauna was exactly what was needed after a cold wet day sightseeing. Location for Tower of London couldnt be better.
Cons:
10,0 Excellent
Pros: The location is steps away from Tower Bridge, Tower of London and the tube. The staff was friendly and professional. Property was clean. Service to the room was done well and timely. With London just outside the door, we did not eat at the hotel. Did have a drink and everything was fine. We were there for a four night stay so I thought we should have had a better view from the room but since we were out early and back late, I guess it did not matter as much with this stay. I would stay here again.
Cons: Not much to dislike. It was a nice stay.
4,2 Okay
Pros: Room Service staff non responsive to Guests and my room not cleaned for two days
Cons: As mentioned above
10,0 Excellent
Pros: Great location for financial district and public transportation! The staff was helpful, especially when I arrived early morning for meetings.
Cons:
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Overall 8,1 Excellent
Based on 6 473 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,7
Good
6,8
Pros: Excellent location
Excellent
9,0
Pros: Location, Open lobby with sky light. SPA and gym
Excellent
10,0
Pros: Great location and excellent staff.
Mediocre
3,0
Pros: Great location. Doorman that went out of their way to assist.
Good
6,7
Pros: The bedroom was nice big and comfy, mattresses and bed was very nice. Nice to have spa.
Okay
5,8
Pros: They location is stunning, right next to St. Paul’s. We chose a room with a view - it cost a bit extra but the view was worth it. There are plenty of bars and London is on your doorstep for anything else you may need. The First Dates restaurant is also a two minute walk away. Breakfast was nice - but at £25 you’d expect a damned good breakfast.
Excellent
8,8
Pros: All good thank you
Excellent
8,0
Pros: Great facilities and location - truly 4 to 5 star. Staff are not outstanding but try to be helpful. Skip the breakfast - a rip off , go to Starbucks instead. easy access to tube and major sights. Great gym !
Mediocre
3,0
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Okay
5,7
Pros: The location was good and very close proximity to St Paul’s cathedral.
Excellent
10,0
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Details
Reviews
Overall 8,1 Excellent
Based on 6 473 reviews
Location
9,6
Wellness
8,2
WiFi
7,8
Pool
7,6
Service
6,2
Room
6,0
Breakfast
5,9
Value
4,8
Bar
3,6
Location
9,5
Wellness
8,5
Pool
7,8
Breakfast
7,0
Service
6,7
Value
4,6
Cleanliness
4,4
Room
4,3
Bar
3,2
Location
9,7
Wellness
8,7
Pool
7,5
Breakfast
6,4
Room
5,9
Service
5,8
Value
4,7
Cleanliness
4,6
Bar
3,1
Location
9,5
Wellness
8,5
Breakfast
6,2
Service
5,8
Room
5,2
Cleanliness
4,8
Value
4,3
Location
9,5
Wellness
8,1
Breakfast
6,0
Service
6,0
Vibe
5,5
Room
5,2
Cleanliness
5,0
6,7 Good
Pros:
Cons: We booked a family room for 4 which was not available at our arrival so we got two double rooms instead. We were a little disappointed as we went to London to visit our son who is studying there and was staying with us for the week-end.
6,8 Good
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
9,0 Excellent
Pros: Location, Open lobby with sky light. SPA and gym
Cons: older decor in the part of the hotel we stayed in
10,0 Excellent
Pros: Great location and excellent staff.
Cons:
3,0 Mediocre
Pros: Great location. Doorman that went out of their way to assist.
Cons: Dim room lighting. Room keys had to be reprogrammed every day. Overpriced breakfast buffet. There was a Starbucks in lobby, but you had to search for an employee. Rooms needed updating. Room was serviced around 5 PM
6,7 Good
Pros: The bedroom was nice big and comfy, mattresses and bed was very nice. Nice to have spa.
Cons: Bathroom oldfasion and need update. Hairdryer very weak. Tv small and old need update.
5,8 Okay
Pros: They location is stunning, right next to St. Paul’s. We chose a room with a view - it cost a bit extra but the view was worth it. There are plenty of bars and London is on your doorstep for anything else you may need. The First Dates restaurant is also a two minute walk away. Breakfast was nice - but at £25 you’d expect a damned good breakfast.
Cons: The whole place felt a bit too corporate and lifeless. There was nothing to it - no warmth from reception, at the bar, anywhere. I wasn’t available to check in so my other half did it for us - as her surname was different she was told that this was unexpected and she was asked to settle the bill. That was fine, and it may have been standard policy, but it wasn’t done well at all. The bar was very expensive - two doubles cost almost £35 - I’d expect that in a proper bar / club. But this was not that. It was an unmanned bar where someone comes over when they see you, serve your drinks and go. No justification for the cost. The room was old... very old. 80s at a guess. They are sweating the assets of this place. £400 would get you a lovely room in one of the best hotels in Shoreditch. There was nothing to this room - just old and tired but a price tag that makes you expect more. There were hairs in the shower - again, the shower was old and just not up to standard. This hotel is worth half of what they charge.
8,8 Excellent
Pros: All good thank you
Cons: nothing
8,0 Excellent
Pros: Great facilities and location - truly 4 to 5 star. Staff are not outstanding but try to be helpful. Skip the breakfast - a rip off , go to Starbucks instead. easy access to tube and major sights. Great gym !
Cons:
3,0 Mediocre
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Cons: Yes many; offsite location, breakagee s in room, only 2 coffee cuopons , management attitude !! Very poor and no customer focus - room price --- GBP/n!!! I will never return - vote with my feet
5,7 Okay
Pros: The location was good and very close proximity to St Paul’s cathedral.
Cons: Service at the restaurant was poor. I visited four separate occasions and all were poor.
10,0 Excellent
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Cons: The only minimal drawback was that the room was dark
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8,0 Excellent
Based on 15 371 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2,0
Good
6,0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Okay
5,4
Excellent
8,0
Pros: Great quality, value for money and location. I'd stay again
Excellent
8,3
Pros: Location was excellent for theatre's .
Excellent
8,0
Pros: Loved the new decor !
Good
6,3
Pros: Location and facilities,
Excellent
10,0
Pros: Location was excellent!
Good
6,0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Good
6,0
Pros: Nice place to be in the middle of it all
Good
7,0
Pros: Comfy beds. Clean
Okay
5,0
Details
Reviews
Overall 8,0 Excellent
Based on 15 371 reviews
Location
9,8
Service
8,1
WiFi
7,3
Breakfast
6,8
Room
5,4
Value
5,3
Comfort
3,4
Location
9,7
Cleanliness
8,5
Service
8,0
Breakfast
6,2
Room
5,6
Value
4,3
Comfort
3,5
Location
9,8
Service
8,4
Breakfast
8,0
Room
5,8
WiFi
5,4
Comfort
4,0
Location
9,7
Service
7,9
Breakfast
7,2
Room
6,3
WiFi
5,5
Value
4,6
Comfort
3,9
Location
9,9
Service
8,2
Breakfast
7,4
Value
5,2
Room
4,8
Comfort
2,2
2,0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
6,0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
5,4 Okay
Pros:
Cons: The room was advertised as a superior double. Bit of a joke when we saw the room. It was tiny. Nothing superior about it at all. Blood stain on duvet cover. Not impressed.
8,0 Excellent
Pros: Great quality, value for money and location. I'd stay again
Cons: The room could have been larger.
8,3 Excellent
Pros: Location was excellent for theatre's .
Cons: No information guide in rooms .
8,0 Excellent
Pros: Loved the new decor !
Cons:
6,3 Good
Pros: Location and facilities,
Cons: The room was very small and had no dressing table. This was a superior king room. Renovation of rooms was also taking place close by, which was very noisy first thing in the morning.
10,0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6,0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
6,0 Good
Pros: Nice place to be in the middle of it all
Cons: Ask to give a 50 pound deposit said get it back but sis not
7,0 Good
Pros: Comfy beds. Clean
Cons: Cost
5,0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7,9 Good
Based on 5 199 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Good
7,5
Pros: Very good location ,good breakfast and polite staff.
Excellent
9,0
Pros: Location
Good
7,5
Pros: location was perfect for what i required less than a 5 minute walk to the venue. staff where very friendly and rooms were clean and tidy. There was a fire evacuation due to a smoke detector going off on the 13th floor and we were all evacuated safely with plenty of information well done staff!!
Mediocre
3,0
Pros: average only
Good
7,7
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Excellent
10,0
Pros: The check in experience was smooth and easy. Staff extremely helpful with our stay and parking
Excellent
8,8
Pros: Fantastic staff, excellent breakfast, clean bathroom.
Mediocre
2,5
Pros: I didn't like any thing in the hotel
Good
6,0
Pros: Staff & breakfast
Excellent
8,0
Pros: Superb receptionists. You have to love a warm cookie on arrival :-) Lovely feel about the place. Nice size rooms.
Good
6,5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7,9 Good
Based on 5 199 reviews
Location
9,0
Service
7,8
WiFi
7,5
Breakfast
6,9
Room
5,2
Location
9,0
Service
7,7
Breakfast
7,0
Value
5,0
Vibe
4,8
Cleanliness
4,7
Room
4,3
Location
8,7
Breakfast
7,1
Service
6,7
Room
4,9
Cleanliness
4,8
Vibe
4,6
Location
9,0
Service
7,8
Breakfast
6,3
Value
5,5
Cleanliness
4,3
Vibe
4,3
Room
4,3
Location
9,2
Service
7,9
Breakfast
6,9
Vibe
4,8
Room
4,4
9,0 Excellent
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Cons:
7,5 Good
Pros: Very good location ,good breakfast and polite staff.
Cons: Twin room need to be refurnished. Bathroom is very small and mising equipment in it.
9,0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
7,5 Good
Pros: location was perfect for what i required less than a 5 minute walk to the venue. staff where very friendly and rooms were clean and tidy. There was a fire evacuation due to a smoke detector going off on the 13th floor and we were all evacuated safely with plenty of information well done staff!!
Cons: fitness suite signage was confusing as in one lift it said floor 4 and in another floor 13!!!!!! so which is it?
3,0 Mediocre
Pros: average only
Cons: regular replenishing of food containers. more fresh fruit
7,7 Good
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Cons: The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
10,0 Excellent
Pros: The check in experience was smooth and easy. Staff extremely helpful with our stay and parking
Cons:
8,8 Excellent
Pros: Fantastic staff, excellent breakfast, clean bathroom.
Cons: Stains on carpet in bedroom and bar area. Musty smell in curtain area of bedroom.
2,5 Mediocre
Pros: I didn't like any thing in the hotel
Cons: Very poor service. Staff seems tired and gloomy. Bed Linen were not cleaned. No one attend the room call, one has to come down to reception for any thing. Any body can access the lift, no card security. Its still old style of functioning. Location off market, not at convenient location. My stay at London at Radisson Blu, Mercer Street Was Excellent and no complaint at all .
6,0 Good
Pros: Staff & breakfast
Cons:
8,0 Excellent
Pros: Superb receptionists. You have to love a warm cookie on arrival :-) Lovely feel about the place. Nice size rooms.
Cons: No slimline tonic at the bar (never thought I'd type that with my drinking habits!) and no flavour gins? Not enough milk with the tea and coffee facilities in the room.
6,5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 5-minute drive of Imperial War Museum and The Shard. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 6,6 Good
Based on 6 774 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Okay
4,8
Pros: I liked that it was well located (less than 10 minutes walk to the Elephant & Castle tube station), St Pancras train station is 15 minutes away by tube and there are many buses around the hostel. You can also find a Spar and a Tesco Express supermarket as well as many kebabs next door if you want to grab something to eat. I stayed in a 4 beds dorm wich was clean and I had a nice view on the Shard. Toilets and shared showers were clean too.
Okay
5,8
Pros: The price of the property was great
Excellent
8,2
Pros: This is the second time I have ever stayed in a hostel...I can say with confidence that I will definately stay here again... $20 a night?! Who could say no! Also close to Elephant and Castle tube station too!!
Good
6,7
Pros: It was fairly cheap and ok for a one nighter.
Excellent
9,6
Pros: the staffs are amazing
Excellent
9,7
Pros: Amenities, room options
Okay
5,7
Pros: Lovely place within the city centre, everything available at your door steps
Mediocre
3,8
Pros: Historic
Okay
5,4
Pros: Staff, cleanliness
Good
6,5
Pros: Room was actually pretty clean, and restrooms were heavily used, but cleaned regularly. Staff was always very nice and helpful. Room was spartan, but comfortable.
Good
6,0
Pros: Good location, fairly clean room, good vibes
Good
6,7
Pros: - Cheap for London - Reasonably close to subway
Details
Reviews
Overall 6,6 Good
Based on 6 774 reviews
Location
8,8
Service
7,4
Vibe
7,3
Breakfast
6,0
Amenities
4,7
WiFi
4,2
Room
3,4
Bar
2,5
Comfort
2,3
Location
9,1
Service
7,6
Vibe
6,6
Value
6,5
Breakfast
5,9
Amenities
4,8
Room
3,1
Comfort
1,8
Location
9,1
Service
7,6
Breakfast
6,0
Room
2,7
Comfort
2,5
WiFi
2,2
Location
8,6
Service
7,5
Vibe
6,9
Breakfast
5,7
Room
3,2
Comfort
1,7
Location
8,8
Service
7,6
Room
2,7
4,8 Okay
Pros: I liked that it was well located (less than 10 minutes walk to the Elephant & Castle tube station), St Pancras train station is 15 minutes away by tube and there are many buses around the hostel. You can also find a Spar and a Tesco Express supermarket as well as many kebabs next door if you want to grab something to eat. I stayed in a 4 beds dorm wich was clean and I had a nice view on the Shard. Toilets and shared showers were clean too.
Cons: Wifi was only available in sharing areas (only reception, " bar " and tv lounge). Also, the windows in the dorm were old and made of glass that was partially shattered so you could hear the traffic as if you were sleeping in the street. It can also be quite cold so I don't recommend staying there during fall or winter. Bed's matresses aren't confortable so I wouldn't recommend staying there for too long either.
When it comes to eating in, there is a bar near the reception that sells £4 pizzas, sandwiches, coffee and many other things but it is only open from 12 to 19 and during these hours there wasn't anyone working at the bar so I couldn't get anything...
5,8 Okay
Pros: The price of the property was great
Cons: There is no bar at this property. Also there was alot school kids staying there making it quite nosiey and annoying. It was also annoying that they charged for luggage storage.
8,2 Excellent
Pros: This is the second time I have ever stayed in a hostel...I can say with confidence that I will definately stay here again... $20 a night?! Who could say no! Also close to Elephant and Castle tube station too!!
Cons: I personally dont think it a good idea to have children (both male and female) sharing the same shower and toilet facilities as adults. I would strongly recommend having at least 1 floor dedicated to minors!
6,7 Good
Pros: It was fairly cheap and ok for a one nighter.
Cons: The lift was broken when we arrived and they did not tell us this on check in despite seeing that we had five children with us and 6 suitcases. They put us on the top floor and we struggled terribly with the kids and their luggage as we went up the stairs. We asked why they would put a family with five kids on the fourth floor when the lifts are broken and the response was that they were fully booked. We booked months in advance.
9,6 Excellent
Pros: the staffs are amazing
Cons: there is nothing u dislike in this lovely hostel
9,7 Excellent
Pros: Amenities, room options
Cons: Lots of Screaming young children
5,7 Okay
Pros: Lovely place within the city centre, everything available at your door steps
Cons: Lights can be on even at 2 am, there is noise the whole night.washrooms and toilets are quite limited for a huge number of guests.
3,8 Mediocre
Pros: Historic
Cons: Not being secure and being charged twice for my one night stay
5,4 Okay
Pros: Staff, cleanliness
Cons: No chef so no hot food available, very basic
6,5 Good
Pros: Room was actually pretty clean, and restrooms were heavily used, but cleaned regularly. Staff was always very nice and helpful. Room was spartan, but comfortable.
Cons: Very noisy - lots of commotion outside our room. Also, for some reason, they decided to shut the bathroom near us for cleaning every morning from about 7:30 to 8:15 - right when lots of folks were wanting to shower. Finally, I had requested a private room for our family, but they told me that they didn't have any , so I had to pay extra money to get a whole 10 person room. Still a decent rate overall, compared to other places, but not the rate i thought I would pay. Finally, don't count on getting wi-fi any time between 7:00 and 10:30 at night. There are so many people trying to connect that it is pretty much impossible.
6,0 Good
Pros: Good location, fairly clean room, good vibes
Cons: Squeaky steel bed, very small room, had to rent towel and no shower gel etc
6,7 Good
Pros: - Cheap for London - Reasonably close to subway
Cons: - Single glazed windows (Noisy and probably cold in Winter)
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 5-minute drive of Imperial War Museum and The Shard. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
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