Best London hotels near St Etheldreda's Church
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Overall 9,1 Excellent
Based on 13 077 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,2
Pros: Comfy bed, great view, quiet room.
Good
7,5
Pros: Highly supported by tech which is cool and convenient Helpful staff Great location with the tower hill Station downstairs Huge bed with views!
Excellent
10,0
Pros: Loved it!
Excellent
10,0
Pros: The whole experience from start to finish was fantastic. The facilities are top notch, inc the two bars! The room is 100% controlled via an iPad, lighting, TV, Air Con etc. Breakfast has a wide selection and a cosy social eating experience. Definitely my #1 choice of hotel in London.
Good
6,7
Pros: I liked the hotel overall but it was very exspensive for what it is. The breakfast was an absolute rip off. We were charged £42.50 per person. It was absolutely no way worth that price. location was good.
Excellent
10,0
Pros: Friendly staff, comfy bed, good shower and excellent views... what more could you want? It was our second time at CitizenM, but most certainly not the last!
Excellent
9,6
Pros: Location and view were outstanding! The very modern, kind of futuristic hotel was really cool.
Excellent
10,0
Pros: amazing location and cool room. :)
Excellent
9,0
Pros: The location of this hotel is fantastic. You can sit in the bar, which has a wonderful balcony all the way round and look over Tower Bridge. The rooms are great with black out blinds which results in a good nights sleep
Excellent
10,0
Pros: It was a really comfortable and enjoyable experience really didn’t want to leave the room could have stayed there all day!
Excellent
10,0
Pros: Breakfast was good. Room was very convenient and comfortable
Excellent
10,0
Pros: Design and decor, beds and smart room
Details
Reviews
Overall 9,1 Excellent
Based on 13 077 reviews
Location
9,8
Vibe
9,7
WiFi
9,6
Bar
9,2
Amenities
8,9
Service
8,9
Room
7,7
Breakfast
7,6
Comfort
6,2
Wellness
1,7
Vibe
9,8
Location
9,8
Bar
9,6
WiFi
9,3
Amenities
9,2
Service
9,2
Breakfast
7,8
Room
7,5
Vibe
9,9
Location
9,8
Bar
9,5
Service
9,4
Amenities
9,1
Room
8,0
Breakfast
7,5
Location
9,7
Vibe
9,5
Bar
9,1
Service
8,8
Amenities
8,1
Room
7,9
Breakfast
7,4
Location
9,9
Vibe
9,7
Bar
9,3
Service
8,7
Amenities
8,5
Breakfast
7,5
Room
7,4
9,2 Excellent
Pros: Comfy bed, great view, quiet room.
Cons: Cleanliness could be better overall.
7,5 Good
Pros: Highly supported by tech which is cool and convenient Helpful staff Great location with the tower hill Station downstairs Huge bed with views!
Cons: Nothing
10,0 Excellent
Pros: Loved it!
Cons:
10,0 Excellent
Pros: The whole experience from start to finish was fantastic. The facilities are top notch, inc the two bars! The room is 100% controlled via an iPad, lighting, TV, Air Con etc. Breakfast has a wide selection and a cosy social eating experience. Definitely my #1 choice of hotel in London.
Cons: Due to the compact size of the room, the sink is not in the bathroom.
6,7 Good
Pros: I liked the hotel overall but it was very exspensive for what it is. The breakfast was an absolute rip off. We were charged £42.50 per person. It was absolutely no way worth that price. location was good.
Cons: The overall cost of room and breakfast
10,0 Excellent
Pros: Friendly staff, comfy bed, good shower and excellent views... what more could you want? It was our second time at CitizenM, but most certainly not the last!
Cons:
9,6 Excellent
Pros: Location and view were outstanding! The very modern, kind of futuristic hotel was really cool.
Cons: We returned to the room at 4:30 on the second day and our room hadn't been serviced yet, and linens hadn't been replenished. We had to solicit service at the desk/check-in, and within the hour, linens were provided. The service staff with the towels didn't speak English so communication was difficult. Other than that, everything else was fine.
10,0 Excellent
Pros: amazing location and cool room. :)
Cons: breakfast could have been better , more choice
9,0 Excellent
Pros: The location of this hotel is fantastic. You can sit in the bar, which has a wonderful balcony all the way round and look over Tower Bridge. The rooms are great with black out blinds which results in a good nights sleep
Cons:
10,0 Excellent
Pros: It was a really comfortable and enjoyable experience really didn’t want to leave the room could have stayed there all day!
Cons: Nothing really
10,0 Excellent
Pros: Breakfast was good. Room was very convenient and comfortable
Cons: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast
10,0 Excellent
Pros: Design and decor, beds and smart room
Cons:
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Located in London (London City Centre), Montcalm Royal London House - City Of London is within a 10-minute walk of Liverpool Street and Barbican Arts Centre. Featured amenities include a 24-hour front desk and luggage storage.
Overall 9,1 Excellent
Based on 6 619 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Very quiet room, comfortable and modern.
Excellent
10,0
Pros: Everything was so professional and clean. The staff were amazing
Excellent
9,6
Pros: good location, modern, clean, everything you need. Rooftop bar is cool
Excellent
10,0
Pros: Great rooms. Extremely helpful staff. Wonderful facilities. Amazing rooftop bar. My family of four and I needed a hotel for a 3 night stay in London. We loved our time at the Montcalm and definitely want to go back.
Excellent
10,0
Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
Good
7,1
Pros: The staff were happy to provide milk when asked
Good
7,0
Pros: comfy bed, great location,
Excellent
9,6
Pros: The staff were amazing! They all went above & beyond to make sure I was taken care of. Even before entering this hotel, I was greeted by the door man who insisted on taking my suitcase for me & assisted me to the reception. The lady who checked me in was very lovely & welcoming. I told her it was my birthday the day before as I was checking in then later surprised me with 2 glasses of Prosecco & macaroons. Also, when I called reception from my room for some help, they came within 5 minutes. The list goes on but would highly recommend and would stay here again. (Only stayed 1 night)
Okay
5,4
Pros: Location
Good
6,7
Pros: Location. In my opinion a good 3/4 star hotel if you want to stay somewhere close to the city centre.
Excellent
9,7
Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
Excellent
9,2
Pros: Confort - réception desk - terrace - location
Details
Reviews
Overall 9,1 Excellent
Based on 6 619 reviews
Vibe
9,1
Location
9,1
Service
8,7
Room
8,5
WiFi
8,5
Bar
8,2
Comfort
8,1
Amenities
7,9
Food
7,8
Wellness
7,2
Pool
6,9
Breakfast
5,9
Location
9,6
Vibe
9,3
Service
8,7
Room
8,2
Amenities
8,0
Bar
7,9
Comfort
7,7
Wellness
7,5
Pool
6,7
Breakfast
5,5
Vibe
9,1
Service
9,0
Comfort
8,8
Room
8,8
Location
8,6
Bar
8,1
Amenities
7,9
Wellness
6,9
Pool
6,9
Breakfast
5,8
Location
9,3
Vibe
8,7
Service
8,6
Room
8,2
Comfort
8,1
Bar
8,0
Breakfast
5,9
Location
9,1
Vibe
9,0
Room
8,3
Service
8,3
Comfort
8,2
Pool
7,1
Breakfast
5,8
10,0 Excellent
Pros: Very quiet room, comfortable and modern.
Cons: Breakfast in the club longue could have been slightly better stocked - but overall really good.
10,0 Excellent
Pros: Everything was so professional and clean. The staff were amazing
Cons:
9,6 Excellent
Pros: good location, modern, clean, everything you need. Rooftop bar is cool
Cons: Nothing
10,0 Excellent
Pros: Great rooms. Extremely helpful staff. Wonderful facilities. Amazing rooftop bar. My family of four and I needed a hotel for a 3 night stay in London. We loved our time at the Montcalm and definitely want to go back.
Cons:
10,0 Excellent
Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
Cons: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .
7,1 Good
Pros: The staff were happy to provide milk when asked
Cons: The noise from the disco disturbed me. The flowers at the rooftop bar were plastic. The napkins in the exec bar at breakfast were paper not linen. The welcome drink on arrival was prosseco only- no nonalcoholic option
7,0 Good
Pros: comfy bed, great location,
Cons: breakfast rather modest offering, you get more from a premier inn, and I was charged extra for ordering 2 poached eggs, we ordered a cappuccino 3 times and it never arrived, the beans were cold, the food doesn't stay hot or get refreshed
9,6 Excellent
Pros: The staff were amazing! They all went above & beyond to make sure I was taken care of. Even before entering this hotel, I was greeted by the door man who insisted on taking my suitcase for me & assisted me to the reception. The lady who checked me in was very lovely & welcoming. I told her it was my birthday the day before as I was checking in then later surprised me with 2 glasses of Prosecco & macaroons. Also, when I called reception from my room for some help, they came within 5 minutes. The list goes on but would highly recommend and would stay here again. (Only stayed 1 night)
Cons: -
5,4 Okay
Pros: Location
Cons: room type did not match with my reservation!
6,7 Good
Pros: Location. In my opinion a good 3/4 star hotel if you want to stay somewhere close to the city centre.
Cons: Rooms too cold. Bathroom had missing bath towels. Had to ring and ask for towels. Tiny elevators.
9,7 Excellent
Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
Cons: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.
9,2 Excellent
Pros: Confort - réception desk - terrace - location
Cons: Lights control on digital screen in the room - complex or lumpy? It doesn’t work sometimes
Located in London (London City Centre), Montcalm Royal London House - City Of London is within a 10-minute walk of Liverpool Street and Barbican Arts Centre. Featured amenities include a 24-hour front desk and luggage storage.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
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Overall 9,1 Excellent
Based on 6 308 reviews
All reviews
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- Families
- Couples
- Solo
- Business
Okay
5,0
Excellent
9,6
Pros: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner
Excellent
9,6
Pros: Stay here regularly. Always a great experience.
Excellent
9,6
Pros: Great location, friendly staff
Excellent
9,2
Pros: Loved the staff especially concierges
Excellent
10,0
Pros: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.
Excellent
10,0
Pros: Breakfast was great! Very pleasant staff.
Good
7,5
Pros: Good location
Excellent
10,0
Pros: The view was amazing.
Excellent
10,0
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Good
7,1
Pros: Excellent location Staff at check-in were very friendly and efficient Beautiful designed interior Great cocktail bar, delicious cocktails.
Excellent
10,0
Pros: Location, ambience, all food places within hotel excellent
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Details
Reviews
Overall 9,1 Excellent
Based on 6 308 reviews
Location
9,6
Vibe
9,4
Amenities
8,7
Service
8,7
Bar
8,5
Room
8,5
Cleanliness
8,4
Wellness
7,8
Comfort
7,7
Breakfast
6,8
WiFi
6,0
Value
4,7
Location
9,8
Vibe
9,4
Service
9,1
Cleanliness
9,0
Amenities
8,9
Room
8,7
Comfort
8,0
Breakfast
6,4
Value
5,2
Location
9,4
Vibe
9,0
Amenities
8,7
Bar
8,7
Service
8,5
Room
8,3
Breakfast
6,3
Value
4,5
Location
9,3
Vibe
9,1
Amenities
8,9
Service
8,2
Room
8,0
Breakfast
6,3
Location
9,4
Vibe
9,3
Service
8,6
Room
8,3
Comfort
7,8
5,0 Okay
Pros:
Cons: It's far from airport and entetament
9,6 Excellent
Pros: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner
Cons: This is central London , its pricey!
9,6 Excellent
Pros: Stay here regularly. Always a great experience.
Cons:
9,6 Excellent
Pros: Great location, friendly staff
Cons:
9,2 Excellent
Pros: Loved the staff especially concierges
Cons:
10,0 Excellent
Pros: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.
Cons: I wish I’d booked for longer! To be honest the check in time is reasonable as well as the checkout time - they don’t block out a large portion of the day for the cleaners to get the job done which shows the efficiency at which the hotel runs.
10,0 Excellent
Pros: Breakfast was great! Very pleasant staff.
Cons: View from room wasn’t great, but the room itself was wonderful.
7,5 Good
Pros: Good location
Cons:
10,0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
10,0 Excellent
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Cons: I suppose its not completely central but only a 10 minute walk to the closest station
7,1 Good
Pros: Excellent location Staff at check-in were very friendly and efficient Beautiful designed interior Great cocktail bar, delicious cocktails.
Cons: Internet in did not work in the room and was not fixed One evening upon return, we found the room not serviced Restaurant management staff was very aloof to the point of us denying access for lunch. They clearly did not like tourists in their fancy restaurant. The terras bar only open from 5 PM to 10 PM, or closed for private functions
10,0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
Overall 9,1 Excellent
Based on 4 338 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: The beds and bedding were incredible...we had the best nights sleep.
Excellent
8,3
Excellent
9,2
Pros: I liked the bed and the softer pillow, the room fridge, the extensive hours for breakfast and evening drinks & snacks. The ambience in the Club Lounge was good and conducive to relaxation. Some of the staff were extremely helpful without being asked.
Good
6,0
Excellent
10,0
Pros: Almost everything - only suggestion is executive lounge should have greater breakfast variation.
Excellent
10,0
Pros: Staffs, facilities, location, service are all excellent
Excellent
8,3
Pros: Great location , central to everything we needed
Excellent
10,0
Pros: Amazing beds! Amazing service!
Excellent
10,0
Pros: Everything was perfect, amazing hotel
Excellent
10,0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Excellent
10,0
Pros: Excellent place to stay - not one negative aspect! Plus, smells amazing!!
Details
Reviews
Overall 9,1 Excellent
Based on 4 338 reviews
Vibe
9,6
Location
9,4
Cleanliness
9,3
Service
9,2
Comfort
9,0
Amenities
8,9
Pool
8,8
Breakfast
8,7
Room
8,7
WiFi
8,1
Food
7,6
Vibe
9,7
Cleanliness
9,5
Location
9,5
Service
9,4
Comfort
9,2
Pool
9,0
Room
8,9
Amenities
8,8
Breakfast
8,4
Vibe
9,6
Location
9,4
Amenities
9,1
Cleanliness
9,1
Service
9,1
Comfort
8,9
Pool
8,9
Breakfast
8,7
Room
8,7
Vibe
9,6
Location
9,5
Service
9,3
Comfort
9,1
Room
8,7
Breakfast
8,7
Location
9,4
Service
9,2
Amenities
8,5
Room
8,1
Food
7,8
Value
5,5
9,6 Excellent
Pros: The beds and bedding were incredible...we had the best nights sleep.
Cons: There was only a small window in the room that wouldn’t open.
8,3 Excellent
Pros:
Cons: Poor WiFi. Continuously dropping connection on all devices
9,2 Excellent
Pros: I liked the bed and the softer pillow, the room fridge, the extensive hours for breakfast and evening drinks & snacks. The ambience in the Club Lounge was good and conducive to relaxation. Some of the staff were extremely helpful without being asked.
Cons: Some staff could have understood English better. One or two in the Club Lounge did not quite know that doing nothing can sometimes be the right thing.
6,0 Good
Pros:
Cons: Tvs broken
Wifi terrible
10,0 Excellent
Pros: Almost everything - only suggestion is executive lounge should have greater breakfast variation.
Cons: see above
10,0 Excellent
Pros: Staffs, facilities, location, service are all excellent
Cons:
8,3 Excellent
Pros: Great location , central to everything we needed
Cons: I complained about hot water surges, understand that there are a lot of people using bathroom etc, but no feedback after they said they would send an engineer!
10,0 Excellent
Pros: Amazing beds! Amazing service!
Cons: Nothing
10,0 Excellent
Pros: Everything was perfect, amazing hotel
Cons:
10,0 Excellent
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Cons:
10,0 Excellent
Pros: Excellent place to stay - not one negative aspect! Plus, smells amazing!!
Cons:
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,1 Excellent
Based on 2 787 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10,0
Pros: Amazing location and nice clean rooms
Excellent
10,0
Pros: Location was brilliant staff were super friendly the hotel is stunning and amazing value for money. Breakfast was great. Room was good and the bed was super comfortable. I would definitely stay here again
Excellent
10,0
Pros: It was my fiancé's 40th Birthday and I wanted to treat her. I booked a nice room (Delux Double) but we were upgraded to a Junior Suite, which was fantastic and made her feel very special. The receptionist who assisted us was Andreea and she was very polite, helpful and thoughtful. A very good experience and we are likely to be back on our wedding night, if not before.
Excellent
10,0
Pros: The staff, cleanliness and location of the St. Martin Hotel more than suited our needs.
Excellent
10,0
Pros: Position and staff
Excellent
8,0
Pros: Location and breakfast
Excellent
9,6
Excellent
10,0
Pros: Location and quirky interior
Excellent
10,0
Pros: Excellent location, facilities and friendly staff
Excellent
10,0
Pros: The room was just amazing. So clean and modern. Staff were very friendly and welcoming. We will defiantly be returning for another trip.
Excellent
9,2
Pros: Lovely crisp white clean room, super location
Details
Reviews
Overall 9,1 Excellent
Based on 2 787 reviews
WiFi
10,0
Location
9,8
Vibe
9,2
Wellness
9,2
Service
9,1
Cleanliness
8,8
Room
8,3
Amenities
7,9
Breakfast
7,6
Comfort
7,5
Value
5,1
Location
9,7
Service
9,1
Cleanliness
9,0
Vibe
9,0
Amenities
8,4
Room
8,3
Comfort
7,6
Breakfast
7,0
Location
9,7
Service
9,4
Cleanliness
8,6
Room
8,3
Breakfast
7,7
Comfort
7,7
Value
4,6
Location
9,8
Service
9,1
Room
8,2
Location
9,8
Service
9,2
Room
7,7
10,0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10,0 Excellent
Pros: Amazing location and nice clean rooms
Cons: Nothing
10,0 Excellent
Pros: Location was brilliant staff were super friendly the hotel is stunning and amazing value for money. Breakfast was great. Room was good and the bed was super comfortable. I would definitely stay here again
Cons: Nothing to add was all good
10,0 Excellent
Pros: It was my fiancé's 40th Birthday and I wanted to treat her. I booked a nice room (Delux Double) but we were upgraded to a Junior Suite, which was fantastic and made her feel very special. The receptionist who assisted us was Andreea and she was very polite, helpful and thoughtful. A very good experience and we are likely to be back on our wedding night, if not before.
Cons: The TV signal was poor and kept dropping out, a minor irritation in an otherwise perfect stay...
10,0 Excellent
Pros: The staff, cleanliness and location of the St. Martin Hotel more than suited our needs.
Cons: We enjoyed all aspects of the hotel.
10,0 Excellent
Pros: Position and staff
Cons: Breakfast
8,0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9,6 Excellent
Pros:
Cons: Standard room rather cramped. Would book bigger room next time
10,0 Excellent
Pros: Location and quirky interior
Cons: Nothing.. all excellent
10,0 Excellent
Pros: Excellent location, facilities and friendly staff
Cons:
10,0 Excellent
Pros: The room was just amazing. So clean and modern. Staff were very friendly and welcoming. We will defiantly be returning for another trip.
Cons: N/A
9,2 Excellent
Pros: Lovely crisp white clean room, super location
Cons: Just the view as we looked over a roof, but it didn’t matter the room was lovely
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
With a stay at M by Montcalm Shoreditch London Tech City, you'll be centrally located in London, within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,9 Excellent
Based on 8 359 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Mediocre
3,8
Excellent
8,8
Pros: Laura, she is make me feel this is not far away from home. She is very helpful. The team is very trustable because at the second night I move to the new room but I forgot ring and watch at the old room for overnight but the cleaner still keep it back to me. At check out time the maneger come to talk with us because he want to know feedback from customer. I feel all staff want to improve their service all the time.
Good
7,9
Pros: Lovely place to stay
Excellent
10,0
Pros: Love the friendliness of the staff here, the luxe feel to the rooms and the location!
Excellent
8,2
Pros: Room was very good. Spa was good. Breakfast was good. Staff very helpful.
Excellent
9,6
Pros: Breakfast menu Dark room to sleep in Only thing is tv was a little dim in brightness - easy to fix Love this hotel
Excellent
10,0
Pros: Booked for a birthday stay and the team were amazing. They provided some prosecco in the room and a card which was a lovely touch, they also upgraded our room and provided access to the spa. It was an amazing stay. Thank you Denise for making it special.
Excellent
10,0
Pros: Perfect location, great size rooms. A nice touch of luxury. This hotel will be our go to now when we are in London.
Good
6,2
Pros: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills.
Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice.
Finally, the room offered outlets adapted for international travelers.
Excellent
10,0
Pros: Amazing! Everything was beautiful
Excellent
9,2
Pros: It is located near both to my conference venue and public transportation. It is within a redeveloped neighborhood and is a modern, design hotel with an indoor pool and spa.
Details
Reviews
Overall 8,9 Excellent
Based on 8 359 reviews
Vibe
9,3
Location
9,3
Amenities
8,5
Comfort
7,9
Room
7,9
Service
7,9
Wellness
7,7
Pool
7,6
Breakfast
6,2
WiFi
4,6
Location
9,7
Amenities
8,8
Comfort
8,3
Pool
8,2
Room
8,2
Service
8,2
Wellness
7,9
Breakfast
6,7
Location
9,4
Vibe
9,1
Room
9,1
Amenities
8,7
Comfort
8,4
Wellness
7,6
Service
7,6
Breakfast
5,8
Vibe
9,2
Location
8,7
Amenities
8,4
Service
8,0
Room
7,0
Breakfast
5,8
Location
9,4
Vibe
8,9
Amenities
8,3
Room
7,7
Wellness
7,5
Service
7,3
3,8 Mediocre
Pros:
Cons: The stuff
8,8 Excellent
Pros: Laura, she is make me feel this is not far away from home. She is very helpful. The team is very trustable because at the second night I move to the new room but I forgot ring and watch at the old room for overnight but the cleaner still keep it back to me. At check out time the maneger come to talk with us because he want to know feedback from customer. I feel all staff want to improve their service all the time.
Cons:
7,9 Good
Pros: Lovely place to stay
Cons:
10,0 Excellent
Pros: Love the friendliness of the staff here, the luxe feel to the rooms and the location!
Cons:
8,2 Excellent
Pros: Room was very good. Spa was good. Breakfast was good. Staff very helpful.
Cons: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.
9,6 Excellent
Pros: Breakfast menu Dark room to sleep in Only thing is tv was a little dim in brightness - easy to fix Love this hotel
Cons:
10,0 Excellent
Pros: Booked for a birthday stay and the team were amazing. They provided some prosecco in the room and a card which was a lovely touch, they also upgraded our room and provided access to the spa. It was an amazing stay. Thank you Denise for making it special.
Cons:
10,0 Excellent
Pros: Perfect location, great size rooms. A nice touch of luxury. This hotel will be our go to now when we are in London.
Cons:
6,2 Good
Pros: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills.
Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice.
Finally, the room offered outlets adapted for international travelers.
Cons: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation.
As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged.
Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp.
Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive.
Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).
10,0 Excellent
Pros: Amazing! Everything was beautiful
Cons: Nothing
9,2 Excellent
Pros: It is located near both to my conference venue and public transportation. It is within a redeveloped neighborhood and is a modern, design hotel with an indoor pool and spa.
Cons: There was not enough space/staff in the reception area and it tended to be easily crowded with clients and I had to wait in a line to get a simple answer. Also, there was not a “business center” where I could do some work like printing some documents though the concierge took care of the printing.
With a stay at M by Montcalm Shoreditch London Tech City, you'll be centrally located in London, within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include a business center, express check-in, and express check-out.
The Pullman London St Pancras hotel is ideally located just a few minutes' walk from three of the city's major railway stations: King's Cross, Euston and St Pancras International. Guests arriving on business will find this the perfect destination, with 17 contemporary meeting rooms capable of holding conferences and functions. The hotel is one of the city's premier upscale destinations, with a host of luxury amenities and offerings such as tranquil rain showers and more.
Overall 8,8 Excellent
Based on 14 343 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Well located, comfortable rooms & obliging staff.
Good
7,9
Pros: Great staff
Good
7,9
Pros: The bed was comfortable and big. Location good as close to lots of eating places and the train stations.
Mediocre
3,0
Pros: Location
Excellent
8,8
Pros: Breakfast, rooms staff all good
Excellent
9,2
Pros: Great location one block from Eurostar. Hotel lived up to its description. Excellent fish and chips a couple blocks South.
Excellent
8,0
Pros: We had no hassle.
Excellent
9,6
Pros: i booked the hotel becouse his location and for us was perfect...near the train station. breakfast was more than expected for an ..english hotel
Good
6,3
Pros: Location was great. 2 min walk to Kings Cross train station
Excellent
8,3
Pros: Food & service excellent
Excellent
9,6
Pros: Room, public areas and staff
Excellent
10,0
Pros: The breakfast
Details
Reviews
Overall 8,8 Excellent
Based on 14 343 reviews
Location
9,7
Breakfast
8,9
Service
8,9
Cleanliness
8,8
Wellness
8,5
Room
8,0
WiFi
7,2
Location
9,7
Cleanliness
9,2
Service
9,1
Breakfast
8,9
Wellness
8,3
Room
8,2
Amenities
7,9
WiFi
5,8
Location
9,8
Breakfast
9,3
Vibe
9,1
Cleanliness
9,0
Service
8,9
Wellness
8,8
Room
8,0
WiFi
4,9
Location
9,5
Vibe
8,9
Service
8,7
Wellness
8,6
Breakfast
8,4
Room
7,7
WiFi
6,4
Location
9,5
Service
9,0
Breakfast
8,5
Room
8,5
Comfort
8,4
Wellness
8,2
WiFi
5,0
10,0 Excellent
Pros: Well located, comfortable rooms & obliging staff.
Cons:
7,9 Good
Pros: Great staff
Cons: Not a major but the room fit out is below price point, felt like a motel
7,9 Good
Pros: The bed was comfortable and big. Location good as close to lots of eating places and the train stations.
Cons: Not being able to open a window. Air conditioning incredibly noisy and still noticeable on low speed fan.
3,0 Mediocre
Pros: Location
Cons: Bathroom drains
8,8 Excellent
Pros: Breakfast, rooms staff all good
Cons: The PILLOWS I have mentioned this before they are too hard please check this out
9,2 Excellent
Pros: Great location one block from Eurostar. Hotel lived up to its description. Excellent fish and chips a couple blocks South.
Cons:
8,0 Excellent
Pros: We had no hassle.
Cons:
9,6 Excellent
Pros: i booked the hotel becouse his location and for us was perfect...near the train station. breakfast was more than expected for an ..english hotel
Cons: a litle more luxury room but was ok
6,3 Good
Pros: Location was great. 2 min walk to Kings Cross train station
Cons: A/c wasn’t working for the first 2 days -
8,3 Excellent
Pros: Food & service excellent
Cons: Rooms very small
9,6 Excellent
Pros: Room, public areas and staff
Cons: Nothing much
10,0 Excellent
Pros: The breakfast
Cons: Absolutely nothing, an absolutely fantastic hotel!
The Pullman London St Pancras hotel is ideally located just a few minutes' walk from three of the city's major railway stations: King's Cross, Euston and St Pancras International. Guests arriving on business will find this the perfect destination, with 17 contemporary meeting rooms capable of holding conferences and functions. The hotel is one of the city's premier upscale destinations, with a host of luxury amenities and offerings such as tranquil rain showers and more.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8,8 Excellent
Based on 4 054 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Martina went out of her way to help and accommodate our needs!
Good
6,7
Pros: Location Excellent. That's why I stay there. Friendly door service and a lovely building to stay in.
Excellent
9,6
Pros: Almost everything❤️
Excellent
8,0
Pros: location
Excellent
9,2
Pros: Location is the best thing about this hotel, it is close to main attractions/ Big Ben, London eye, Buckingham palace. Staff was really friendly and attentive.
Good
6,3
Pros: Dynamic Location...easy walk to concerts at St Martin in the Fields...and to National Galleries ...and to Embankment Tube... Sense of real delight to be staying in this grand historic building
Excellent
10,0
Pros: Beautiful interior, excellent location. Staff was very friendly and accomodating. Great value for the location and quality of hotel. A very nice stay.
Excellent
9,0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8,3
Pros: Location, location Nice room with view on the Thames
Good
7,9
Pros: Everything about the hotel is fantastic, location, the staff are very helpful. We booked a suite and it had everything you needed to make your stay a comfortable experience.
Good
7,5
Pros: Good location
Excellent
9,2
Pros: The location was fabulous . The reception staff were very helpful .
Details
Reviews
Overall 8,8 Excellent
Based on 4 054 reviews
Location
9,8
Service
8,1
Vibe
7,7
Amenities
7,6
Breakfast
7,2
Room
7,0
WiFi
4,4
Location
10,0
Breakfast
7,3
Service
7,3
Room
6,5
Bar
5,3
Location
9,8
Service
7,9
Room
7,3
Breakfast
6,8
Location
9,8
Service
8,0
Breakfast
6,9
Vibe
6,5
Room
5,6
Location
9,8
Service
7,8
Comfort
6,8
Room
6,4
10,0 Excellent
Pros: Martina went out of her way to help and accommodate our needs!
Cons: The deposit swiped of Carl Brunslev’s credit card has still not been returned; slow and sad.
6,7 Good
Pros: Location Excellent. That's why I stay there. Friendly door service and a lovely building to stay in.
Cons: Looking at a brick wall outside my window. Room was dark and made it unpleasant.
9,6 Excellent
Pros: Almost everything❤️
Cons: Nothing
8,0 Excellent
Pros: location
Cons: online there was to be a piano bar............no piano bar
9,2 Excellent
Pros: Location is the best thing about this hotel, it is close to main attractions/ Big Ben, London eye, Buckingham palace. Staff was really friendly and attentive.
Cons: The mattress on the bed was really flat, not comfortable at all. Had some back pains.
6,3 Good
Pros: Dynamic Location...easy walk to concerts at St Martin in the Fields...and to National Galleries ...and to Embankment Tube... Sense of real delight to be staying in this grand historic building
Cons: Atrocious lack of soundproofing... I could hear folk next door stirring their tea and brushing their teeth and do not get me started on having to listen to their ghastly TV choices...
10,0 Excellent
Pros: Beautiful interior, excellent location. Staff was very friendly and accomodating. Great value for the location and quality of hotel. A very nice stay.
Cons: I was first provided a room that did not match the description on the internet for a King Deluxe room. It was remedied once I talked to the manager at the check-in desk, however it took a few hours for the new room to be ready for us.
9,0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8,3 Excellent
Pros: Location, location Nice room with view on the Thames
Cons: A bit old fashioned A few things to be improved: - toiletries not always sufficient and not replenished - some keys on the safe missing - TV in bathroom not working - Equus bar tender not customer friendly
7,9 Good
Pros: Everything about the hotel is fantastic, location, the staff are very helpful. We booked a suite and it had everything you needed to make your stay a comfortable experience.
Cons: I don’t like the hotel bar. Not lively or inviting. I’ve stayed a few times at the hotel and it’s always had the same atmosphere. And I also had to go and find the bar staff to serve me as there wasn’t anyone around . So disappointed on that.
7,5 Good
Pros: Good location
Cons: The room was small and they didn’t appear to have our booking.
9,2 Excellent
Pros: The location was fabulous . The reception staff were very helpful .
Cons: We booked a deluxe double bedroom but the bed was a very small double and not very comfortable. The hot buffet breakfast was warm not hot and it took 20 minutes and asking three members of staff to get any toast.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8,7 Excellent
Based on 14 614 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,5
Excellent
10,0
Pros: I LOVED THIS HOTEL, WONDERFUL STAY, INCREDIBLE SERVICE AND JUST AN OVERALL GREAT PLACE. I WILL BE REBOOKING AS WE HAD SUCH A NICE TIME HERE. I HIGHLY RECOMMEND THE SPA AND THE BAR. GREAT LOCATION.
Good
7,9
Pros: Friendly staff and comfortable room. Location is just remarkable as it's very close to the Buckingham palace and the major parks.
Excellent
9,1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Mediocre
2,0
Pros: Location is great
Excellent
8,3
Pros: Good location and hospitality
Excellent
10,0
Pros: Location!
Excellent
9,6
Pros: Staff Location Comfort & size of room
Excellent
10,0
Pros: The staff are fantastic, caring and always smiling
Excellent
10,0
Pros: Everything about this property. Rooms, breakfast location staff and brand value.
Good
7,5
Pros: - Location - Room Size
Excellent
10,0
Pros: Friendly staff. Great location near Buckingham Palace.
Details
Reviews
Overall 8,7 Excellent
Based on 14 614 reviews
Location
9,7
Service
8,9
Breakfast
7,3
Amenities
6,7
Room
6,7
WiFi
5,1
Location
9,5
Service
9,3
Breakfast
7,7
Room
7,3
Location
9,5
Service
8,8
Room
7,3
Breakfast
7,1
Location
9,6
Service
8,7
Breakfast
6,9
Room
6,8
Vibe
6,1
Location
9,7
Service
9,3
Breakfast
6,9
Room
5,9
7,5 Good
Pros:
Cons: Room was very small
10,0 Excellent
Pros: I LOVED THIS HOTEL, WONDERFUL STAY, INCREDIBLE SERVICE AND JUST AN OVERALL GREAT PLACE. I WILL BE REBOOKING AS WE HAD SUCH A NICE TIME HERE. I HIGHLY RECOMMEND THE SPA AND THE BAR. GREAT LOCATION.
Cons: WE HAD NO PROBLEMS, EVERYTHING WE WANTED WAS FABULOUS. JUST A MINOR DETAIL - THE ROOM SERVICE BURGER WAS A BIT SOGGY. OTHERWISE PERFECT VISIT. SEE YOU SOON.
7,9 Good
Pros: Friendly staff and comfortable room. Location is just remarkable as it's very close to the Buckingham palace and the major parks.
Cons: There were no restaurants serving halal food in the vicinity of the hotel.
9,1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
2,0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
8,3 Excellent
Pros: Good location and hospitality
Cons: Needs upgrade
10,0 Excellent
Pros: Location!
Cons: The room was a bit noisy and breakfasts were not very rich
9,6 Excellent
Pros: Staff Location Comfort & size of room
Cons: Breakfast in the Bistrot was crowded, draughty and noisy. (Choice & quality of food were very good)
10,0 Excellent
Pros: The staff are fantastic, caring and always smiling
Cons: Nothing
10,0 Excellent
Pros: Everything about this property. Rooms, breakfast location staff and brand value.
Cons: We took 2 rooms and both rooms we couldnt sleep for 2 night as the ac wasnt working and the fan provided by hotel was high on decible so tough 2 night.
7,5 Good
Pros: - Location - Room Size
Cons: - Water Pressure or lack thereof
10,0 Excellent
Pros: Friendly staff. Great location near Buckingham Palace.
Cons:
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,6 Excellent
Based on 21 351 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,8
Excellent
10,0
Pros: Everything especially the staff.
Excellent
9,6
Pros: This is my third year staying at the hotel and will certainly be returning next year. The facilities were great and there was lots to do within the hotel. The reception area was well decorated and as you enter the hotel you receive a friendly welcome by staff. We most enjoyed our meal at the hotels bar. Additionally, the breakfast buffet had a great variety of foods and was thoroughly enjoyed by everyone. Our room was clean, well kept and comfy. It’s a good location if you’re looking to visit the London eye as it’s roughly a 5 minute walk away. I am delighted with my stay and will be returning in the near future.
Okay
4,2
Pros: It was in a central location
Excellent
9,2
Pros: Beautifully decorated hotel and large spacious rooms. Staff were friendly but check in did take a while. Excellent location close to metro for exploring the city. Lovely pool with sauna
Good
6,3
Pros: Location fantastic, complimentary brollies were provided as weather was poor, staff at reception and concierge were polite and friendly.
Excellent
10,0
Pros: Friendly and clean
Okay
4,0
Excellent
8,8
Pros: Location, comfort
Excellent
9,6
Pros: Location
Good
7,7
Pros: Breakfast not good
Excellent
10,0
Pros: Good location, good staff, bed was comfortable and it was nice and quiet
Details
Reviews
Overall 8,6 Excellent
Based on 21 351 reviews
Location
9,7
WiFi
7,9
Comfort
7,7
Service
7,6
Room
7,4
Pool
6,5
Breakfast
5,9
Value
4,9
Location
9,5
Service
7,3
Room
7,2
WiFi
6,5
Pool
5,9
Breakfast
5,7
Value
4,9
Location
9,6
Comfort
8,5
Service
7,8
Room
7,6
Breakfast
5,4
Value
3,8
Location
9,6
Service
6,5
Room
6,4
Breakfast
6,0
Value
4,8
Location
9,8
Comfort
7,9
Room
7,9
Service
7,5
Breakfast
5,6
Value
5,1
3,8 Mediocre
Pros:
Cons: The check in was horrible and the staff borderline rude. I arrived early and was told that I would get an sms when the room was ready. 1 hour after check in time I still had not heard anything and when I checked the room was ready. The room had a good size but the bathroom was not clean. On check out day The cleaning lady came at 08.15 wanting to enter the room, she came back again and tried the same at 0900 and at 11.15 (check out was at 12.00) two of them actually made their way into the room, and when they saw me they asked if I was checking out. Given that the door was locked from the inside and check out wasn’t for another 45 minutes I do not see how they can justify entering the room. At the time I was changing and on my way to leave and having that conversation was just surreal.
10,0 Excellent
Pros: Everything especially the staff.
Cons: Nothing.
9,6 Excellent
Pros: This is my third year staying at the hotel and will certainly be returning next year. The facilities were great and there was lots to do within the hotel. The reception area was well decorated and as you enter the hotel you receive a friendly welcome by staff. We most enjoyed our meal at the hotels bar. Additionally, the breakfast buffet had a great variety of foods and was thoroughly enjoyed by everyone. Our room was clean, well kept and comfy. It’s a good location if you’re looking to visit the London eye as it’s roughly a 5 minute walk away. I am delighted with my stay and will be returning in the near future.
Cons:
4,2 Okay
Pros: It was in a central location
Cons: The staff were very rude and unhelpful, made me feel like a criminal when I didn’t show up to book in without my passport even though I was never told I needed this! I’ve never had to show a passport on arrival in my life and I’ve travelled all over the world! They wouldn’t let me check in and I had to wait until my partner arrived who is from the UK to have a word with them. They put us in a disabled room and neither of us are disabled, there was no email to say we would be in this room. We complained about this but still had to spend a night in this room, the next day we got moved and the room was so much better! The disabled room was terrible and I feel for the people that do have disabilities and get given these rooms!!!
9,2 Excellent
Pros: Beautifully decorated hotel and large spacious rooms. Staff were friendly but check in did take a while. Excellent location close to metro for exploring the city. Lovely pool with sauna
Cons:
6,3 Good
Pros: Location fantastic, complimentary brollies were provided as weather was poor, staff at reception and concierge were polite and friendly.
Cons: Limited supply of popular items ie croissants, breads etc Staff inattentive on Breakfast duty with coffee/teas etc. We booked well in advance two rooms close together, we were given disabled facilities upon arrival on different floors. We requested a room change as per the original booking, only to be given a twin room instead of double. The bathroom in our twin room had a blocked sink, which once used, spewed all drained contents into the sink, forcing us to use bath for tooth brushing, hand washing etc. To the credit of the staff, they upgraded our final nights stay to a studio king which was exceptional - unfortunately our 2 room 2 night stay was tainted by the hassle of using 5 different rooms
10,0 Excellent
Pros: Friendly and clean
Cons: Nothing
4,0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
8,8 Excellent
Pros: Location, comfort
Cons: Staff ignorant of guests, particularly at breakfast
9,6 Excellent
Pros: Location
Cons: Could be less expensive
7,7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
10,0 Excellent
Pros: Good location, good staff, bed was comfortable and it was nice and quiet
Cons: Bathroom door didn’t seem to stay open and I had my kids with me so abit hard when you are trying to keep an eye on them.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
Overall 8,6 Excellent
Based on 12 199 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,2
Pros: Excellent location Friendly staff Great rooftop bar
Okay
5,8
Pros: Location close to underground station, Tower Hill. 2 minutes walking distance.
Excellent
10,0
Pros: More spacious than a typical hotels in Europe. Great location.
Good
7,5
Pros: Close to tube etc a little further out from where we wanted to be but this was our own fault! Nice roof top bar. Can't comment on food as we didn't eat here. Easy to get to and friendly staff someone always there.
Good
7,5
Pros: Breakfast was amazing! Rooms also very clean
Excellent
10,0
Pros: Amazing room, great value for money. Well situated to everything. The room was very clean and the staff was very friendly and helpful
Excellent
9,6
Pros: Everything
Good
6,7
Pros: Reception staff are excellent, clean room.
Okay
4,6
Excellent
10,0
Pros: Everything was perfect the lobby the hotel is beautiful has everything need it, restaurante in and surrounds the tower,subway ,buses ..is good location and any question reference the museum's to schedule go to the consier. ❤
Excellent
9,0
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Excellent
8,8
Pros: Location and friendly staff
Details
Reviews
Overall 8,6 Excellent
Based on 12 199 reviews
Location
9,7
Service
8,6
Breakfast
8,2
Bar
7,0
Room
7,0
WiFi
6,4
Value
5,3
Location
9,8
Breakfast
8,5
Service
8,3
Room
7,1
Bar
6,7
Value
5,4
WiFi
4,6
Location
9,8
Service
8,4
Breakfast
7,8
Bar
6,9
Room
6,8
Value
5,6
Location
9,3
Breakfast
7,5
Service
7,3
Room
5,8
Value
5,5
Location
9,6
Service
8,6
Breakfast
7,7
Room
6,3
Value
4,6
9,2 Excellent
Pros: Excellent location Friendly staff Great rooftop bar
Cons: Expected more in the birthday package
5,8 Okay
Pros: Location close to underground station, Tower Hill. 2 minutes walking distance.
Cons: This hotel Lobby and public places are nice but my room was like Motel 6. What s disappointment!!! I emailed them few months before and asked for a nice room with view on higher floor since this was our 28th Anniversary trip. They gave us 4th floor, ugliest room with no view at all. Every year when we go to our anniversary trip, some hotel would welcome us with a plate of fruit or upgrade to a nice room with no cost. At least they don’t put us on this kind of room.
10,0 Excellent
Pros: More spacious than a typical hotels in Europe. Great location.
Cons:
7,5 Good
Pros: Close to tube etc a little further out from where we wanted to be but this was our own fault! Nice roof top bar. Can't comment on food as we didn't eat here. Easy to get to and friendly staff someone always there.
Cons: We did ask if we could switch hotel to the same brand and they said we would have to cancel our booking through booking.com and then rebook and that they couldn't call the other hotel to see if this was possible.
7,5 Good
Pros: Breakfast was amazing! Rooms also very clean
Cons: The fact I made booking for two rooms together and when arrived we was on different floors. Then they said if we didn’t have twin room but double and split beds we could be next to each other. To then find out rooms were not near each other at all. Very disappointed as not often we get away as friends and we wanted to near each other.
10,0 Excellent
Pros: Amazing room, great value for money. Well situated to everything. The room was very clean and the staff was very friendly and helpful
Cons:
9,6 Excellent
Pros: Everything
Cons: Room very spacious , bed comfortable and very clean only stayed for 2 nights and bedding and towels changed both days . Excellent choice for breakfast. And staff were lovely and helpul . Overall great stay would definitely stay again , thankyou x
6,7 Good
Pros: Reception staff are excellent, clean room.
Cons: Air con did not work, despite complaint. Lack of sufficient toiletries and water. Not enough tea bags or milk. Drinks fridge completely empty. Extractor fan not working in bathroom. Very noisy late evening, could not open window due to noise on roof top bar, made worse with no air con. I am afraid not up to usual Hilton standards. Obviously the chain is cutting back on the amenities provided.
4,6 Okay
Pros:
Cons: Very very disappointed. Given how much money the nightly cost is, to have no hot water on one day is actually ridiculous The checkout guy also was very apprehensive about giving us a discount for the night, which again is ridiculous and should have been pro active
10,0 Excellent
Pros: Everything was perfect the lobby the hotel is beautiful has everything need it, restaurante in and surrounds the tower,subway ,buses ..is good location and any question reference the museum's to schedule go to the consier. ❤
Cons: I hardly explored the hotel, so what I saw everything gd
9,0 Excellent
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Cons: The room is a little bit small but considering in Central London, this is fine.
8,8 Excellent
Pros: Location and friendly staff
Cons: Savage garden a let down
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
With a stay at Ace Hotel London Shoreditch in London (London City Centre), you'll be within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8,6 Excellent
Based on 5 015 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,3
Pros: convenient location and nice breakfast
Excellent
8,8
Pros: Location was great
Good
7,1
Excellent
10,0
Pros: We were upgraded on arrival! There was a real vibe on a Saturday night, the reception staff were charming!
Okay
4,6
Excellent
10,0
Pros: Everything- amazingly helpful staff— always smiling. Amazing vibe— music, smell, food, overall design. Great location— at a neighborhood that always has something going on in. Very close to tube stations and bus stops.
Excellent
9,6
Pros: Extremely luxurious room and a very nice breakfast. The room was extremely well equipped and had everything you could possibly need. The general feel of the hotel is very high-end and funky.
Excellent
10,0
Pros: Everything, best hotel we’ve stayed at in East London!
Excellent
10,0
Pros: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....
Mediocre
2,0
Pros: Nothing.
Excellent
8,8
Pros: The staff were amazing, the French concierge and the Russian security guard and the Italian bar tenders were top notch! They made our stain
Excellent
8,8
Pros: Amazing deco, and room is very spacious. The views from the upstairs bar are absolutely incredibe!!!
Details
Reviews
Overall 8,6 Excellent
Based on 5 015 reviews
Location
9,3
WiFi
8,9
Vibe
8,7
Food
8,1
Service
8,0
Bar
7,7
Room
7,4
Breakfast
7,0
Value
4,8
Location
8,9
Vibe
8,6
Service
8,4
Room
8,4
Bar
7,8
Breakfast
6,7
Value
4,9
Location
9,2
Vibe
7,7
Service
7,5
Bar
7,5
Room
6,5
Value
5,3
Location
9,6
Food
8,4
Service
8,4
Vibe
7,8
Breakfast
7,2
Room
6,2
Value
4,1
Location
9,5
Vibe
8,3
Service
7,7
Room
6,6
6,3 Good
Pros: convenient location and nice breakfast
Cons: Reception staff didnt know much about my booking couldnt find that breakfast was included (while it was) and didnt tell that you had a certain budget for breakfast.
8,8 Excellent
Pros: Location was great
Cons: Room was small and expensive for what it was.
7,1 Good
Pros:
Cons: Very noisy on Saturday night
10,0 Excellent
Pros: We were upgraded on arrival! There was a real vibe on a Saturday night, the reception staff were charming!
Cons:
4,6 Okay
Pros:
Cons: The staff at the reception was not always very friendly and understanding/helpful, another issue is that in the evening people can enter the hotel without staying at the hotel and there is no acces control of the elevator, so people that don't stay in the hotel can take the elevator to the rooms, safety white not OK.
10,0 Excellent
Pros: Everything- amazingly helpful staff— always smiling. Amazing vibe— music, smell, food, overall design. Great location— at a neighborhood that always has something going on in. Very close to tube stations and bus stops.
Cons:
9,6 Excellent
Pros: Extremely luxurious room and a very nice breakfast. The room was extremely well equipped and had everything you could possibly need. The general feel of the hotel is very high-end and funky.
Cons: I thought the mark-up on the in-room refreshments was a little eye-watering, but if money is no object, you definitely won't go hungry and thirsty in the middle of the night - however, given the amazing range of alcoholic tinctures on offer, you might need to check into the Betty Ford clinic afterwards...
10,0 Excellent
Pros: Everything, best hotel we’ve stayed at in East London!
Cons: Everything was ace!
10,0 Excellent
Pros: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....
Cons: I didn't like the fact I had to leave......!!!!
2,0 Mediocre
Pros: Nothing.
Cons: Too hipster. Overpriced.
8,8 Excellent
Pros: The staff were amazing, the French concierge and the Russian security guard and the Italian bar tenders were top notch! They made our stain
Cons: The roof top wasn’t open during our stay of 4 nights!! So disappointing!
8,8 Excellent
Pros: Amazing deco, and room is very spacious. The views from the upstairs bar are absolutely incredibe!!!
Cons: Little choice on breakfast menu.
With a stay at Ace Hotel London Shoreditch in London (London City Centre), you'll be within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at YHA London St Pancras - Hostel in London (London City Centre), you'll be steps from British Library and 10 minutes by foot from Russell Square. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8,6 Excellent
Based on 4 085 reviews
All reviews
- All reviews
- Solo
- Families
- Business
Excellent
10,0
Pros: Staff are very helpful. Location is perfect (especially if you come/go by train). Nice neighbourhood (but you also know need to know where to go in London)
Good
7,9
Pros: Locations
Good
7,5
Pros: Great location
Excellent
8,8
Pros: Clean and quiet
Excellent
10,0
Pros: location and price
Excellent
10,0
Pros: A very short walk from the station and the price for a night is fantastic value, it's a shared room but that's not a problem for me.
Excellent
10,0
Pros: Only stayed here for 1 night before an early train (5.30am). Perfect location as right opposite the train station/ near underground. Bed/ room very comfortable, lovely staff & very convenient bar/ reception area. Would 100% recommend as it’s so cheap but so clean & everything in good quality. Will probs stay here again when in London next
Excellent
8,8
Pros: Beds are comfortable .
Excellent
8,3
Pros: Nice room with 5 beds, could do with a deep clean but pleased to have a shower and toilet in the shared room.
Excellent
8,8
Pros: Location
Details
Reviews
Overall 8,6 Excellent
Based on 4 085 reviews
Location
9,5
Service
9,2
Bar
8,9
Cleanliness
8,8
Breakfast
6,7
Room
6,6
WiFi
5,0
Location
9,9
Service
9,2
Cleanliness
8,9
Bar
8,9
Room
7,3
Breakfast
6,2
WiFi
3,6
Service
9,5
Location
9,5
Cleanliness
8,6
Breakfast
6,7
Comfort
6,0
Room
5,4
Location
9,6
Room
5,8
10,0 Excellent
Pros: Staff are very helpful. Location is perfect (especially if you come/go by train). Nice neighbourhood (but you also know need to know where to go in London)
Cons: privacy curtains for the bed would have been nice.
7,9 Good
Pros: Locations
Cons: Bar
7,5 Good
Pros: Great location
Cons: Bed was terrible. My bunk squeaked constantly which made it very uncomfortable and hard to relax.
8,8 Excellent
Pros: Clean and quiet
Cons: Nothing
10,0 Excellent
Pros: location and price
Cons: a bit noisy if your room face the road
10,0 Excellent
Pros: A very short walk from the station and the price for a night is fantastic value, it's a shared room but that's not a problem for me.
Cons: Nothing, it was my 2nd time staying there & everything was fine.
10,0 Excellent
Pros: Only stayed here for 1 night before an early train (5.30am). Perfect location as right opposite the train station/ near underground. Bed/ room very comfortable, lovely staff & very convenient bar/ reception area. Would 100% recommend as it’s so cheap but so clean & everything in good quality. Will probs stay here again when in London next
Cons:
8,8 Excellent
Pros: Beds are comfortable .
Cons:
8,3 Excellent
Pros: Nice room with 5 beds, could do with a deep clean but pleased to have a shower and toilet in the shared room.
Cons: Only thing was because I had an early start, I went to bed early but got woken by 3 people, including one at 2:45am, then the other women in the room got up at 5am. I didn't get much sleep overall. I wonder if it would work better to group people by need of sleep!
8,8 Excellent
Pros: Location
Cons: None
With a stay at YHA London St Pancras - Hostel in London (London City Centre), you'll be steps from British Library and 10 minutes by foot from Russell Square. Featured amenities include a 24-hour front desk and luggage storage.
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
Overall 8,5 Excellent
Based on 9 350 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: The staff is really helpful and kind. The location is excellent, the rooms is confortable.
Excellent
9,0
Pros: The breakfast was sumptuous and the hotel is very central. The rooms were very comfortable and we had a great view of London Eye. The double room was separated by a kitchenette and was ideal for a family with 2 small children. The staff were also very attentive to our needs and gave us a reduced rate for late checkout. I would definitely stay here again.
Excellent
9,6
Pros: Staff, room , facility and location
Excellent
9,6
Pros: Good location and upgraded to a studio room. Shame I wasn’t there long enough to enjoy the extra space.
Poor
1,0
Pros: Location
Excellent
10,0
Pros: I loved everything about the hotel, the beds were very comfy, the staff were friendly, the location was very central and good for tourists.
Excellent
10,0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Mediocre
2,9
Pros: Only one front manager IRFAN was courteous enough to understand the situation and tried well to manage things for guests. Apart from this one would regret stay in this hotel. stayed from August 20-26 one room and another from 20-29. Both Pent house Category. I am mentioning this coz you tell your every customer that for YOUR room category reserved can’t offer this and that. Manager and staff don’t give a damm about you.
Okay
5,8
Pros: The hotel was lovely and great location. Room was perfect and great views.
Mediocre
2,0
Pros: Assume the hotel would have been excellent.
Excellent
8,0
Pros: Our son is train mad. Our room had a beautiful view across the London skyline and of Waterloo station. He was so happy! The bathroom was beautiful. Lovely to have a shower and bath separately. Lovely Elemis products. Well stocked mini bar, not that we used it, prices were fair too. The bed was wonderfully comfortable and plenty of pillows. Breakfast was very nice, plenty of choice and some hot items could be made to order, lovely! Concierge were wonderfully child friendly and made my little ones feel very welcome. Couldn’t have hoped for a better location - for sites or transport.
Excellent
9,2
Pros: Great location around Southbank- wonderfully close to the London Eye and a few tourist attractions around the area. Transport links are good- Waterloo tube and train station about 5 minutes walk away.
Details
Reviews
Overall 8,5 Excellent
Based on 9 350 reviews
Location
9,6
Service
8,1
Room
7,3
WiFi
7,0
Breakfast
6,0
Bar
5,5
Food
5,5
Value
5,1
Amenities
4,9
Location
9,6
Service
7,9
Room
7,3
Vibe
6,2
Breakfast
6,1
Comfort
5,7
Food
5,6
WiFi
5,6
Value
5,3
Bar
5,3
Amenities
4,3
Location
9,5
Service
8,0
Room
7,0
Vibe
6,8
Breakfast
5,9
Food
5,3
Value
5,0
Amenities
5,0
Location
9,7
Service
8,4
Room
6,9
Comfort
6,0
Breakfast
5,6
Location
9,6
Service
7,9
Room
6,8
Breakfast
6,6
Comfort
5,9
10,0 Excellent
Pros: The staff is really helpful and kind. The location is excellent, the rooms is confortable.
Cons: In the room the air condition was a little bit too cool and we could not stop nor change it.
9,0 Excellent
Pros: The breakfast was sumptuous and the hotel is very central. The rooms were very comfortable and we had a great view of London Eye. The double room was separated by a kitchenette and was ideal for a family with 2 small children. The staff were also very attentive to our needs and gave us a reduced rate for late checkout. I would definitely stay here again.
Cons:
9,6 Excellent
Pros: Staff, room , facility and location
Cons: Price was little high
9,6 Excellent
Pros: Good location and upgraded to a studio room. Shame I wasn’t there long enough to enjoy the extra space.
Cons: Double bed was comfortable but quite small. 4.6 maybe 5ftmax
1,0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
10,0 Excellent
Pros: I loved everything about the hotel, the beds were very comfy, the staff were friendly, the location was very central and good for tourists.
Cons: Nothing!
10,0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
2,9 Mediocre
Pros: Only one front manager IRFAN was courteous enough to understand the situation and tried well to manage things for guests. Apart from this one would regret stay in this hotel. stayed from August 20-26 one room and another from 20-29. Both Pent house Category. I am mentioning this coz you tell your every customer that for YOUR room category reserved can’t offer this and that. Manager and staff don’t give a damm about you.
Cons: Old built. No pool. No executive lounge. Pay for breakfast and hear from staff if anything finishes in between they can’t help it. You should have come early. Worst for taxi pickups. Old fashioned low space rooms. Can’t imagine the nightmare of reserving a juniors suite this August. Finally just to manage upgraded to highest category Pent house. But at this price one must stay in heart of London Leicester Square. Because this is a 4 star property built 50 years back and they don’t have any plans to upgrade. Rather I would suggest to book park plaza Westminster just opposite to this hotel Newly built with all updated amenities and upgraded rooms. Or if you love to stay near London eye then without a single thought reserve MARRIOTT COUNTY HALL. best location. And good as always.
5,8 Okay
Pros: The hotel was lovely and great location. Room was perfect and great views.
Cons: The staff need training in social skills. The lady that checked us in didn’t look like she wanted to be there barely a smile to great us also didn’t know pool price for sister hotel and didn’t bother checking. Same lady checked us out and same I asked do we collect car from valet at sister hotel opposite had a nod of yes and didn’t even check for us. Got to valet at other hotel and car wasn’t there !! we paid a lot for this service aswell. There was no signage to show us how or where to go to park for the valet ended driving around in circles before we took wrong entrance and told we would get a ticket. On the booking site one of the amenities said executive lounge but was told on phone they have none but they clearly did on arrival but nothing was mentioned to us about it when we arrived so not sure if we had it or not.
2,0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
8,0 Excellent
Pros: Our son is train mad. Our room had a beautiful view across the London skyline and of Waterloo station. He was so happy! The bathroom was beautiful. Lovely to have a shower and bath separately. Lovely Elemis products. Well stocked mini bar, not that we used it, prices were fair too. The bed was wonderfully comfortable and plenty of pillows. Breakfast was very nice, plenty of choice and some hot items could be made to order, lovely! Concierge were wonderfully child friendly and made my little ones feel very welcome. Couldn’t have hoped for a better location - for sites or transport.
Cons: Breakfast staff were a bit stressed!
9,2 Excellent
Pros: Great location around Southbank- wonderfully close to the London Eye and a few tourist attractions around the area. Transport links are good- Waterloo tube and train station about 5 minutes walk away.
Cons:
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
With a stay at The Montcalm At Brewery London City, you'll be centrally located in London, steps from Barbican Arts Centre and 9 minutes by foot from Museum of London. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Overall 8,5 Excellent
Based on 3 759 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Everything about this hotel was amazing.
Excellent
10,0
Pros: Everything very beautiful so beautiful Room was very nice beautiful
Excellent
10,0
Pros:
My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.
Excellent
10,0
Pros: Great location
Excellent
9,6
Pros: Facilities, location, friendliness of staff. Club lounge is excellent. Upgrade to WoW suite to celebrate our anniversary (complementary!).
Excellent
10,0
Pros: Really friendly staff, room wasn’t ready (we arrived before check in time) but they kept our luggage and had it in the room ready for us, good size room with everything you could need and really close to tube station
Good
7,5
Pros: Easy access friendly staff great food
Excellent
10,0
Pros: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.
Good
6,7
Pros: Everything Good except THE cleaning of THE room.dusty
Excellent
10,0
Pros: Spacious
Good
6,7
Pros: Bed
Excellent
10,0
Pros: Lovely hotel with excellent facilities.
Good
7,0
Pros: The room was very clean and spacious. The doormen were friendly and helpful.
Details
Reviews
Overall 8,5 Excellent
Based on 3 759 reviews
Cleanliness
8,9
Comfort
8,7
Location
8,7
Services
8,3
Staff
8,8
Value for money
8,0
10,0 Excellent
Pros: Everything about this hotel was amazing.
Cons:
10,0 Excellent
Pros: Everything very beautiful so beautiful Room was very nice beautiful
Cons:
10,0 Excellent
Pros:
My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.
Cons: Hotel is in the financial district and is kinda out of the way on the weekends. Upside is cheap and good breakfast during the week for all the business folks. If you are feeling more spendy, the hotel restaurant is really good.
10,0 Excellent
Pros: Great location
Cons:
9,6 Excellent
Pros: Facilities, location, friendliness of staff. Club lounge is excellent. Upgrade to WoW suite to celebrate our anniversary (complementary!).
Cons: Nothing
10,0 Excellent
Pros: Really friendly staff, room wasn’t ready (we arrived before check in time) but they kept our luggage and had it in the room ready for us, good size room with everything you could need and really close to tube station
Cons:
7,5 Good
Pros: Easy access friendly staff great food
Cons: I paid for club room and the club room in every other hotel has nice snacks everything here was stale sandwiches stale crisps not very good value for money
10,0 Excellent
Pros: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.
Cons: Nothing.
6,7 Good
Pros: Everything Good except THE cleaning of THE room.dusty
Cons:
10,0 Excellent
Pros: Spacious
Cons: Lots of stairs
6,7 Good
Pros: Bed
Cons: Was not 5 star. There was a stain on the pillow case and the carpet, the bathroom floor tiles were cracked, there was tiles missing from the wall, the actual plug was broken off, there was no hot water. I have been to 3 stars that were better.
10,0 Excellent
Pros: Lovely hotel with excellent facilities.
Cons: Reception is very slow. We took a long time to check in and out.
7,0 Good
Pros: The room was very clean and spacious. The doormen were friendly and helpful.
Cons: I had flowers delivered to me at the hotel and these were turned away at reception with the reason being that I wasn't staying at the hotel which was incorrect. I left my key and a note at reception for my son to collect and leave his luggage in my room, reception said that I had not done this and did not have a key for him. During my 12 nights there a card was sent to me which I never received.
With a stay at The Montcalm At Brewery London City, you'll be centrally located in London, steps from Barbican Arts Centre and 9 minutes by foot from Museum of London. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
An upscale London hotel with a Belgian restaurant and a spa near St Pancras International stationCrowne Plaza® London - Kings Cross is a short walk from St Pancras train station, where Eurostar services leave for Europe.It’s a 15-minute walk to Russell Square or King's Cross St. Pancras Underground stations, and Heathrow Airport (LHR) is a one-hour direct ride on the Piccadilly Line. A relaxed stroll brings you the vast collection of antiquities at the British Museum, flagship stores and restaurants at Covent Garden, and the West End theatre district. City of London financial institutions are reachable with a quick Tube trip. Planning an event? Our 6 versatile meeting rooms seat up to 250 guests, and our Crowne Plaza Meetings Director handles all the details.At this hotel you can enjoy:- Refined Belgian cuisine at Belgo restaurant- Inspired cocktails at Bloom Kitchen and Bar- Fast & Fresh meals- Free WiFiWork out in the state-of-the-art fitness centre, swim laps in our tranquil indoor pool, and reward yourself with a rejuvenating spa treatment. Sophisticated guest rooms are decorated in soothing tones, with generous work space and USB hubs so you stay Completely Connected. Our Sleep Advantage Programme, featuring premium bedding and Quiet Zone rooms, ensures a restful night.
Overall 8,3 Excellent
Based on 3 815 reviews
All reviews
- All reviews
Okay
5,0
Pros: Staff was very friendly.
Okay
5,0
Pros: It had a decent restaurant
Good
7,1
Excellent
9,2
Pros: It was good value for London and good location for me
Excellent
9,2
Pros: Neat and clean. Friendly and helpful staff.
Good
7,9
Pros: Ate in the Belgo restaurant which was nice. I don’t think you should pay £165 for room only and then have to pay for the pool. Rooms clean (bar a beer bottle under the bed) and comfortable. Showers and towels gorgeous.
Excellent
8,8
Pros: superb
Excellent
8,3
Pros: it was a bit further away from Kings Cross than we realised but the neighbourhood is interesting. Go a bit further down towards Faringdon and there is a great group of restaurants and shops.
Good
7,9
Pros: Walking space at the end of bed was tied, there were no tooth brush.
Excellent
9,2
Pros: Beds were wonderful. Soundproofing was good - hardly heard a thing day or night. Nice room and great to have a fridge. We ate out so didn’t try the restaurant or room service but prices looked reasonable and good menu selection. Staff friendly and helpful.
Okay
5,8
Pros: We used this particular hotel many times and always loved our stay there. Hotel looks nice, staff is friendly. Lovely bar and beautiful lobby.
Excellent
8,3
Pros: Retaurent , People and also room set up
Good
6,0
Pros: the best thing was after a long day of travelling, meetings, work etc the pillows and bed were so comfy!! I didn't make use of any of the hotel facilities as i was in london for work purposes so did not spend much time actually in the hotel, but what i could see was very good, staff great.
Good
7,3
Pros: the staff are excellent, very comfortable room
Mediocre
3,6
Pros: None
Details
Reviews
Overall 8,3 Excellent
Based on 3 815 reviews
Cleanliness
8,8
Comfort
8,6
Location
7,9
Services
8,4
Staff
8,4
Value for money
7,7
5,0 Okay
Pros: Staff was very friendly.
Cons: I had a room with two double beds. Both were shockingly bad for a hotel at this level and certainly at this price. Thee beds were 2 or three star quality. I am in London often and would never stay at this hotel again.
5,0 Okay
Pros: It had a decent restaurant
Cons: Our room was next to the janitors closet so we heard them through the thin walls the entire area around the hotel was under construction (there was no warning of this) we had to walk so far between the closet bus stop and our hotel
7,1 Good
Pros:
Cons: booked by card. Hotel charged the card but since the card wasn't with collegues they made us pay again for same rooms. Now, at checking out, hotel claims that not the whole sum was received and that we have to pay again, for the third time, for same rooms. No one responds emails. Reception leaves us hanging.
9,2 Excellent
Pros: It was good value for London and good location for me
Cons: The bath with the shower screen. In order to get out as only a small open area had to stand on the slippery slope at the end of the bath. Slipped fell back into the bath and hurt my arm. Suggest the shower dapples on the bath floor are extended so it is safe getting out
9,2 Excellent
Pros: Neat and clean. Friendly and helpful staff.
Cons: The price is a bit highl
7,9 Good
Pros: Ate in the Belgo restaurant which was nice. I don’t think you should pay £165 for room only and then have to pay for the pool. Rooms clean (bar a beer bottle under the bed) and comfortable. Showers and towels gorgeous.
Cons: Pay extra for the pool. No restaurant menus in the rooms.
8,8 Excellent
Pros: superb
Cons: the swimming pool had a charge
8,3 Excellent
Pros: it was a bit further away from Kings Cross than we realised but the neighbourhood is interesting. Go a bit further down towards Faringdon and there is a great group of restaurants and shops.
Cons: Nothing really. Its just a big business hotel.
7,9 Good
Pros: Walking space at the end of bed was tied, there were no tooth brush.
Cons: See answer above
9,2 Excellent
Pros: Beds were wonderful. Soundproofing was good - hardly heard a thing day or night. Nice room and great to have a fridge. We ate out so didn’t try the restaurant or room service but prices looked reasonable and good menu selection. Staff friendly and helpful.
Cons: Disappointed that the use of the pool,wasn’t included in the price .
5,8 Okay
Pros: We used this particular hotel many times and always loved our stay there. Hotel looks nice, staff is friendly. Lovely bar and beautiful lobby.
Cons: First of all, parking. Always an issue there, there was one car parked in 2 spaces which we could have used, but staff was unable to contact guest who left his car in the middle of the line. Then, we were told to park in nearby car park, which was closed (staff wasn't aware of that?) We had to go and search for another one. It took us 1h to find one and get back to the hotel. Total waste of time after 3h of driving. Room- it was one of the worst ones we ever had, tiny with a bad view. Sleep- we hardly slept as there was loud party in the room next door, phone didn't work in our room so had to use my mobile to report the disturbance. After 30 min of shouting, banging the door and loud music I had enough and called the reception AGAIN. It took them 50 min to sort the situation out. Unacceptable at 4 am in the morning. Unfortunately, you have lost regular customer Plaza. We won't be coming back.
8,3 Excellent
Pros: Retaurent , People and also room set up
Cons: Room airconditioning Also room service is not concistent . They miss milk one day they miss coffee one day .Some time right towels and sometimes not enough towels. Room service need to improve
6,0 Good
Pros: the best thing was after a long day of travelling, meetings, work etc the pillows and bed were so comfy!! I didn't make use of any of the hotel facilities as i was in london for work purposes so did not spend much time actually in the hotel, but what i could see was very good, staff great.
Cons: the only thing was not being able to open a window to let some air in.
7,3 Good
Pros: the staff are excellent, very comfortable room
Cons:
3,6 Mediocre
Pros: None
Cons: Lack of smiles, lack of manners, no greetings, concierge not helpful, lack of experience personnel to promote tourism.
An upscale London hotel with a Belgian restaurant and a spa near St Pancras International stationCrowne Plaza® London - Kings Cross is a short walk from St Pancras train station, where Eurostar services leave for Europe.It’s a 15-minute walk to Russell Square or King's Cross St. Pancras Underground stations, and Heathrow Airport (LHR) is a one-hour direct ride on the Piccadilly Line. A relaxed stroll brings you the vast collection of antiquities at the British Museum, flagship stores and restaurants at Covent Garden, and the West End theatre district. City of London financial institutions are reachable with a quick Tube trip. Planning an event? Our 6 versatile meeting rooms seat up to 250 guests, and our Crowne Plaza Meetings Director handles all the details.At this hotel you can enjoy:- Refined Belgian cuisine at Belgo restaurant- Inspired cocktails at Bloom Kitchen and Bar- Fast & Fresh meals- Free WiFiWork out in the state-of-the-art fitness centre, swim laps in our tranquil indoor pool, and reward yourself with a rejuvenating spa treatment. Sophisticated guest rooms are decorated in soothing tones, with generous work space and USB hubs so you stay Completely Connected. Our Sleep Advantage Programme, featuring premium bedding and Quiet Zone rooms, ensures a restful night.
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
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Overall 8,3 Excellent
Based on 3 611 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,5
Pros: The location was amazing!
Excellent
10,0
Pros: Perfect stay. Great location and facilities.
Excellent
10,0
Pros: The spacious room with the view, the pool, breakfast
Mediocre
2,0
Pros: It was close enough to the underground to get around town easily.
Okay
5,8
Good
6,3
Pros: Pillows where comfy Location
Excellent
9,6
Excellent
10,0
Pros: We really enjoyed a wonderful night out in this stunning hotel! The staff were amazing!! The room was spotless clean and spacious, and the beds were very comfortable!!
Excellent
8,3
Pros: The swimming pool was wonderful.
Excellent
8,3
Pros: The staff where friendly especially Barbera.
Excellent
9,6
Pros: Lovely hotel very central nice staff
Excellent
9,6
Details
Reviews
Overall 8,3 Excellent
Based on 3 611 reviews
Location
9,6
Wellness
8,6
Pool
8,6
Service
7,9
WiFi
7,8
Room
6,7
Breakfast
5,3
Vibe
5,3
Food
5,1
Bar
4,6
Location
9,6
Pool
8,4
Wellness
8,3
Service
6,6
Room
5,7
Value
5,6
Breakfast
4,8
Vibe
4,7
Food
4,7
Bar
4,3
Location
9,7
Wellness
9,0
Pool
8,8
Service
8,5
Room
6,0
Value
5,4
Breakfast
4,8
Food
4,3
Vibe
4,1
Location
9,3
Wellness
8,8
Pool
8,7
Service
7,2
Cleanliness
5,9
Vibe
5,2
Room
4,9
Comfort
4,7
Location
9,7
Service
7,9
Room
5,6
8,5 Excellent
Pros: The location was amazing!
Cons: The air blew warm air so it was quite stuffy.
10,0 Excellent
Pros: Perfect stay. Great location and facilities.
Cons: Nothing
10,0 Excellent
Pros: The spacious room with the view, the pool, breakfast
Cons: Everything was perfect
2,0 Mediocre
Pros: It was close enough to the underground to get around town easily.
Cons: There was no air conditioning in the room, the mat in the bathtub was full of mold, the carpet was filthy, the bed extremely uncomfortable and there was no airport shuttl. The gentleman who checked us in made us very uncomfortable with his snooty attitude
5,8 Okay
Pros:
Cons: One of two lifts was out of order. Staff walked into room unannounced on two occasions.
6,3 Good
Pros: Pillows where comfy Location
Cons: Phone didn’t work Stains on dressing gowns No water in room Got given wrong room
9,6 Excellent
Pros:
Cons: Pillows were not great, 1 was not enough and 2 was too many
10,0 Excellent
Pros: We really enjoyed a wonderful night out in this stunning hotel! The staff were amazing!! The room was spotless clean and spacious, and the beds were very comfortable!!
Cons: The spa was a bit expensive.
8,3 Excellent
Pros: The swimming pool was wonderful.
Cons:
8,3 Excellent
Pros: The staff where friendly especially Barbera.
Cons: Room service is so slow.
9,6 Excellent
Pros: Lovely hotel very central nice staff
Cons: I wasn’t given the correct room although I was changed to another room it was similar but not what I booked and the few reasons given were it was booked 3rd party I didn’t agree but they were very kind in exchanging rooms also when I asked where the restaurant was I was told I could eat in the bar not sure what the reason was, but overall I would definitely book again as it was a very pleasant stay
9,6 Excellent
Pros:
Cons: food and staff at the main bar was awful. we went there for dinner. a platter of seafood we ordered was burnt and really poorly made and the waiter who was serving us was rude towards the guests and his colleagues. that was the only bad experience of the night
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Overall 8,1 Excellent
Based on 6 266 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,9
Pros: Location, Design, Breakfast, Spa
Good
6,8
Pros: Excellent location
Excellent
9,2
Pros: Loved the Spa although pool bit cold.
Excellent
10,0
Pros: Spa and gym. Fantastic. Spacious rooms. Quiet and very convenient. Lovely roof deck and view of St Paul’s.
Excellent
9,2
Pros: The location was excellent. The accomodation was great and the place was nice and clean.
Excellent
10,0
Pros: Great
Excellent
9,6
Pros: Marvellous location next to St. Paul’s. Great breakfast. Large rooms with shower and bathtub. Incredible pool and fitness area considering London hotel.
Excellent
10,0
Pros: Location
Excellent
9,2
Pros: Great location, clean rooms, nice spa, good gym, attentive staff
Excellent
10,0
Pros: The location outside of St Paul's was excellent. A very clean hotel with nice staff. Reception was good along with the staff member who took us to our room. Not the best view out of the window but wasn't particularly bothered as we only used the room to sleep in.
Good
7,9
Excellent
10,0
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Details
Reviews
Overall 8,1 Excellent
Based on 6 266 reviews
Location
9,6
Wellness
8,2
Pool
7,7
WiFi
7,3
Room
6,3
Service
6,2
Breakfast
5,6
Value
5,0
Bar
4,0
Location
9,6
Wellness
8,6
Pool
7,9
Service
6,5
Breakfast
6,3
Value
4,8
Room
4,7
Bar
3,6
Location
9,6
Wellness
8,4
Pool
7,7
Room
6,3
Breakfast
5,9
Value
5,0
Service
4,8
Bar
3,6
Location
9,4
Amenities
5,9
Breakfast
5,8
Service
5,8
Room
5,3
Cleanliness
5,0
Value
4,8
Location
9,7
Room
6,3
Service
6,2
Breakfast
5,5
7,9 Good
Pros: Location, Design, Breakfast, Spa
Cons: Service, Cleaning
6,8 Good
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
9,2 Excellent
Pros: Loved the Spa although pool bit cold.
Cons:
10,0 Excellent
Pros: Spa and gym. Fantastic. Spacious rooms. Quiet and very convenient. Lovely roof deck and view of St Paul’s.
Cons: They did not replace my nespresso capsules in the room despite my asking.
9,2 Excellent
Pros: The location was excellent. The accomodation was great and the place was nice and clean.
Cons: The fact that they didnt told us that to change de room status to please do the cleaning you have to turn on a light. Also one the day they forgot to give us enought towels for everyone.
10,0 Excellent
Pros: Great
Cons: Brilliant staff and location
9,6 Excellent
Pros: Marvellous location next to St. Paul’s. Great breakfast. Large rooms with shower and bathtub. Incredible pool and fitness area considering London hotel.
Cons: 7th floor terrace sometimes hosting private events without access for hotel guests.
10,0 Excellent
Pros: Location
Cons: The room was more for a disabled person, I was surprised I was given this one.
9,2 Excellent
Pros: Great location, clean rooms, nice spa, good gym, attentive staff
Cons: Nothing to report
10,0 Excellent
Pros: The location outside of St Paul's was excellent. A very clean hotel with nice staff. Reception was good along with the staff member who took us to our room. Not the best view out of the window but wasn't particularly bothered as we only used the room to sleep in.
Cons: The studio we were taken to was about 100 yards away from the main hotel. I wasn't expecting that but was still ok.
7,9 Good
Pros:
Cons: The size of the single bed is just for kids not for adults. Seriously, for that price it was a shock.
10,0 Excellent
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Cons: The only minimal drawback was that the room was dark
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 7,9 Good
Based on 15 263 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Food Room TV and shower
Mediocre
2,0
Excellent
9,6
Pros: The personal at the check in , he was excellent and solved all of our requirements. Very friendly also !
Excellent
9,0
Good
6,0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Good
6,7
Pros: Good location
Excellent
10,0
Pros: I was in one of the recently renewed rooms on the third floor and it was really nice. Breakfast was excellent and the staff was very nice. The hotel is close to major touristic attractions and there are plenty of places for dinner.
Excellent
9,6
Pros: Everything was very good
Good
7,9
Pros: Room comfy space decent
Excellent
9,6
Pros: Fantastic location, 2 minutes away from Somerset house. Amazing breakfast and the refurb of the place looks good.
Excellent
10,0
Pros: the rooms were very comfy and nicely kept, decor was really nice and clean , the hotel staff were all very polite and helpful carnt wait too come back
Good
6,7
Pros: Tiny room, laundry racks in the corridor, no toilet door.
Details
Reviews
Overall 7,9 Good
Based on 15 263 reviews
Location
9,8
Service
8,0
WiFi
7,8
Breakfast
6,7
Room
5,3
Value
5,2
Comfort
3,4
Location
9,8
Service
8,3
Breakfast
6,7
Room
5,2
Value
4,9
Comfort
3,6
Location
9,9
Service
8,3
Breakfast
7,8
WiFi
6,4
Room
5,6
Comfort
3,7
Location
9,9
Service
7,8
Breakfast
6,7
WiFi
6,3
Room
5,9
Value
5,0
Location
9,7
Service
8,0
Breakfast
7,0
Vibe
5,5
Value
4,8
Room
4,4
Comfort
2,4
10,0 Excellent
Pros: Food Room TV and shower
Cons: Staff were excellent...lovely brekkie but staff overworked ...but were very good ...
2,0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
9,6 Excellent
Pros: The personal at the check in , he was excellent and solved all of our requirements. Very friendly also !
Cons:
9,0 Excellent
Pros:
Cons: The breakfast was not good at all, overpriced and I he food was bland.
6,0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
6,7 Good
Pros: Good location
Cons: We up graded to supposedly a superior twin room not worth the money
10,0 Excellent
Pros: I was in one of the recently renewed rooms on the third floor and it was really nice. Breakfast was excellent and the staff was very nice. The hotel is close to major touristic attractions and there are plenty of places for dinner.
Cons:
9,6 Excellent
Pros: Everything was very good
Cons: Weather!!!
7,9 Good
Pros: Room comfy space decent
Cons: Breakfast a bit limited for vegetarians...asked for tea NOT coffee
9,6 Excellent
Pros: Fantastic location, 2 minutes away from Somerset house. Amazing breakfast and the refurb of the place looks good.
Cons: Bathroom could of had a bigger cabinet type area and the fact there is no door for the bathroom is quite weird?
10,0 Excellent
Pros: the rooms were very comfy and nicely kept, decor was really nice and clean , the hotel staff were all very polite and helpful carnt wait too come back
Cons: location was ideal for us as we were going too see waitresses at the Adelphi theatre , was so close too Covent garden too
6,7 Good
Pros: Tiny room, laundry racks in the corridor, no toilet door.
Cons:
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 7,7 Good
Based on 22 688 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,0
Excellent
8,3
Pros: Excellent location gives value for money - Unfortunately the excellent price reflects The run Down and old decor of accommodation areas. Room and Bathroom small but clean!
Excellent
8,8
Pros: Location near Tottenham Tube station - can get anywhere. Very friendly and helpful staff.
Excellent
10,0
Pros: The breakfast was delicious their scrambled eggs are lovely as is the way you can go back to get another coffee or tea and more food if you wish . Best cooked breakfast in London. St Giles is in a lively location and is easily reached by the tube.
Excellent
8,8
Pros: The bed was really comfortable, room was small but that wasn't a problem, room was very clean.
Excellent
8,3
Pros: Location and service.
Excellent
9,0
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Excellent
10,0
Pros: The room was very clean, comfortable bed and spacious. Was on the 13th floor and had a lovely view from the room. Reception staff were helpful and even concierge staff. Was my fourth time here and definitely will stay here again.
Good
6,3
Excellent
9,6
Pros: Pleasant and comfortable room Great location - Tube station , Supermarket, Restaurants, City attractions are all nearby
Excellent
10,0
Pros: Got upgraded- much appreciated to have air conditioning on a hot night
Good
6,3
Details
Reviews
Overall 7,7 Good
Based on 22 688 reviews
Location
9,7
Service
8,3
Breakfast
6,8
WiFi
5,3
Vibe
4,1
Room
4,1
Comfort
2,5
Location
9,7
Service
7,9
Breakfast
7,6
Vibe
3,9
Room
3,7
WiFi
3,2
Comfort
2,2
Location
9,8
Service
8,1
Breakfast
6,9
WiFi
4,0
Room
3,9
Vibe
2,7
Comfort
2,5
Amenities
2,5
Location
9,5
Service
8,5
Breakfast
7,3
Cleanliness
4,6
WiFi
3,6
Room
3,5
Vibe
3,4
Comfort
1,9
Location
9,7
Service
8,2
Wellness
7,0
Breakfast
6,3
Vibe
3,6
Room
3,6
WiFi
3,0
Comfort
1,9
6,0 Good
Pros:
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge
Breakfast is very good
Rooms are unlike in the pictures
The hotel needs a lot of updates
8,3 Excellent
Pros: Excellent location gives value for money - Unfortunately the excellent price reflects The run Down and old decor of accommodation areas. Room and Bathroom small but clean!
Cons: The corridor is in great need of decoration. Very unwelcoming!
8,8 Excellent
Pros: Location near Tottenham Tube station - can get anywhere. Very friendly and helpful staff.
Cons: Stairs to get to lobby with luggage. Only one garbage can in room. TV remotes had to operate. Not enough plugs for medical devices and charging electronics.
10,0 Excellent
Pros: The breakfast was delicious their scrambled eggs are lovely as is the way you can go back to get another coffee or tea and more food if you wish . Best cooked breakfast in London. St Giles is in a lively location and is easily reached by the tube.
Cons: The quilt and cover seemed to make the bedding heavy .
8,8 Excellent
Pros: The bed was really comfortable, room was small but that wasn't a problem, room was very clean.
Cons: I chose check in at 2_3 PM. We were late and still had to wait another 1/2 hr as room wasn't ready even though I rang and requested a room on 2nd floor the week before as my husband does not like lifts.
8,3 Excellent
Pros: Location and service.
Cons: Still need a VIP programme for recent stayers. The Internet connection is terribly slow and unstable.
9,0 Excellent
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Cons: the water bottle stuck in vending machine ; i visited 4 different floors, in order to find vending machine has no water bottle stucked.
10,0 Excellent
Pros: The room was very clean, comfortable bed and spacious. Was on the 13th floor and had a lovely view from the room. Reception staff were helpful and even concierge staff. Was my fourth time here and definitely will stay here again.
Cons:
6,3 Good
Pros:
Cons: works in hotel ruined stay as noise was scandalous.
9,6 Excellent
Pros: Pleasant and comfortable room Great location - Tube station , Supermarket, Restaurants, City attractions are all nearby
Cons:
10,0 Excellent
Pros: Got upgraded- much appreciated to have air conditioning on a hot night
Cons: Breakfast on the street level restaurant not as good as the main area
6,3 Good
Pros:
Cons: Wants a little bit of TLC . The room had a very musty smell . Has breakfast in the 24 hour restaurant and 4 out of 6 people had to send it back as it was cold
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
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