Best London hotels near London Victoria Station
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
Overall 9,2 Excellent
Based on 10 426 reviews
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- Business
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Excellent
10,0
Pros: Beautiful and historical.
Excellent
9,6
Pros: Everything
Excellent
10,0
Pros: Spectacular in every way
Excellent
10,0
Pros: Stomping at the Savoy was all it was supposed to be!!! Simply beautiful hotel that creates an inner city oasis for the traveler. The service was IMPECCABLE! The common rooms are gorgeous ! They truly understand the hotel business from the terrific doormen to wonderfully helpful concierge....DEAN!!! A GREAT place to stay!!! The rooms with the Thames and eye view are truly the good life!!!! You want to live there!!! Lol!!!
Good
6,0
Pros: Excellent breakfast ,we opted for high tea which was pretty amazing too.Various staff in restaurants were so awesome-Mateo,Freddie,Rosalyn all professionals, always going the extra mile by stopping at the table for small talk, checking on us over and over.Bell desk was similarly fantastic.Rooms are well done, bathrooms are nice, hallways are spectacular with fine oil paintings.Location of the hotel is absolutely fabulous too.
Good
6,3
Pros: All the staff was really professional
Excellent
9,6
Pros: Location. Staff was all excellent.
Excellent
9,2
Pros: The staff were amazing, welcoming and went out of their way for every little thing, inc giving my wife a birthday cake
Excellent
10,0
Excellent
9,3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
10,0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Excellent
10,0
Pros: Everything about the property was wonderful.
Details
Reviews
Overall 9,2 Excellent
Based on 10 426 reviews
Location
9,4
Vibe
9,2
Service
9,2
Wellness
8,9
Bar
8,9
Pool
8,3
Food
8,1
Amenities
7,9
Room
7,9
Breakfast
7,7
WiFi
6,8
Comfort
6,3
Location
9,6
Vibe
9,4
Service
9,2
Wellness
8,7
Bar
8,6
Pool
8,4
Room
8,1
Amenities
7,8
Breakfast
7,6
Location
9,5
Service
9,4
Wellness
8,9
Pool
8,4
Room
7,7
Breakfast
7,5
Vibe
9,1
Service
9,1
Wellness
9,0
Location
9,0
Room
7,7
Breakfast
7,5
Location
9,4
Vibe
8,9
Service
8,9
Room
8,6
Breakfast
8,0
Food
7,8
10,0 Excellent
Pros: Beautiful and historical.
Cons: Poor service, queuing to check in. Lack of room in bar area for guests when non residents were in situ.
9,6 Excellent
Pros: Everything
Cons:
10,0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
10,0 Excellent
Pros: Stomping at the Savoy was all it was supposed to be!!! Simply beautiful hotel that creates an inner city oasis for the traveler. The service was IMPECCABLE! The common rooms are gorgeous ! They truly understand the hotel business from the terrific doormen to wonderfully helpful concierge....DEAN!!! A GREAT place to stay!!! The rooms with the Thames and eye view are truly the good life!!!! You want to live there!!! Lol!!!
Cons: Not all the rooms are spectacular. We provided a room for our goddaughter and her husband that was nice but they have much nicer rooms! They didn’t mind but I did as our room was no comparison to theirs!
6,0 Good
Pros: Excellent breakfast ,we opted for high tea which was pretty amazing too.Various staff in restaurants were so awesome-Mateo,Freddie,Rosalyn all professionals, always going the extra mile by stopping at the table for small talk, checking on us over and over.Bell desk was similarly fantastic.Rooms are well done, bathrooms are nice, hallways are spectacular with fine oil paintings.Location of the hotel is absolutely fabulous too.
Cons: Staff at check -in and check -out desks were terrible . We were paying about 1000 gbp per night for our room , yet were initially given a room with very poor inside view. This poor room wasn't given either promptly despite early check in was requested prior to our flight,so never honoured even by two hours. After checking in, even till 5 pm our bags didn’t reach the room which was so exhausting just sitting on sofa waiting for bags to come so we can freshen up. Complained about this to lady who finally gave us a room with better view by 4.15 pm.Late check out requested by 2 hours again was never honored despite creating this total mess at check-in by them. Housekeeping was another mess- never leaving fresh toileteries after making the room at mid day. Call them they promise to bring but then dont.Not worth 1000 pound plus tag for every night with such service.For 500-600 gap one get get better service with similar district one locations in London.Seems like some staff are employed on conditional or locus basis and have little or no training so they absolutely fail to understand the route associated with the name and quality of service expected.The old staff is thorough and fantastic Honestly there was no wow factor asa was expected.
6,3 Good
Pros: All the staff was really professional
Cons: A lot of noise during the stay, maintenance or others.
9,6 Excellent
Pros: Location. Staff was all excellent.
Cons: Small bed and bathroom.
9,2 Excellent
Pros: The staff were amazing, welcoming and went out of their way for every little thing, inc giving my wife a birthday cake
Cons: Beds were a little hard for my liking but the covers were soft and warm
10,0 Excellent
Pros:
Cons: Extremely noisy building work waking us up at 07:30
9,3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
10,0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
10,0 Excellent
Pros: Everything about the property was wonderful.
Cons: Can’t think of a single thing.
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
A stay at Knightsbridge Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Victoria and Albert Museum and Hyde Park. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby.
Overall 9,2 Excellent
Based on 654 reviews
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Excellent
10,0
Pros: Location, size, quietness. All the staff were friendly and most helpful. Rooms although small were adequate and clean
Excellent
10,0
Pros: Incredibly welcoming, friendly & helpful. Has an intimate feeling about the common areas so you feel very comfortable & relaxed. Lots of beautiful touches like the staff remember what you like, bottled water on your night stand, aromatherapy sleeping mist given as a gift, surprising my nephew with chocolate coated strawberries as a birthday gift saying happy birthday. All these little things add up to being an incredible experience!
Excellent
9,4
Pros: Great staff.
Tasteful and beautiful room.
Excellent
10,0
Pros: Everything about this hotel is 100% fantastic. The accommodation, the staff, the food. Its all amazing.
Excellent
8,3
Pros: The room design was very nice. Its not our first time staying at this group of hotels, the design is always impressive. The staff was very nice and helpful, both at the lobby and room service.
Excellent
9,2
Pros: Very quirky and comfortable rooms
Good
7,9
Pros: The room layout and the tidiness Very clean rooms snd bathrooms
Excellent
10,0
Pros: The friendliness of the staff
Good
7,9
Pros: Location, service and lovely rooms
Excellent
8,8
Pros: Location,cleanliness, staff and their behavior was very good
Excellent
10,0
Pros: Breakfast was really good! Lots of choices and all of them very tasty, starting with the fruit. My husband had his best Eggs Benedict ever and I loved all the tea varieties and the sourdough toast with marmalade.
Details
Reviews
Overall 9,2 Excellent
Based on 654 reviews
Cleanliness
9,7
Location
9,7
Vibe
9,6
Amenities
8,4
Service
8,3
Room
7,8
Breakfast
6,5
Location
9,6
Service
8,1
Room
7,7
Breakfast
6,4
Location
9,8
Vibe
9,5
Service
8,6
Room
7,3
Room
7,3
Service
7,3
10,0 Excellent
Pros: Location, size, quietness. All the staff were friendly and most helpful. Rooms although small were adequate and clean
Cons: nothing
10,0 Excellent
Pros: Incredibly welcoming, friendly & helpful. Has an intimate feeling about the common areas so you feel very comfortable & relaxed. Lots of beautiful touches like the staff remember what you like, bottled water on your night stand, aromatherapy sleeping mist given as a gift, surprising my nephew with chocolate coated strawberries as a birthday gift saying happy birthday. All these little things add up to being an incredible experience!
Cons:
9,4 Excellent
Pros: Great staff.
Tasteful and beautiful room.
Cons: Very small room.
10,0 Excellent
Pros: Everything about this hotel is 100% fantastic. The accommodation, the staff, the food. Its all amazing.
Cons:
8,3 Excellent
Pros: The room design was very nice. Its not our first time staying at this group of hotels, the design is always impressive. The staff was very nice and helpful, both at the lobby and room service.
Cons: The room was soooo tiny. It was honestly the smallest room I've ever stayed. There was not enough space to put my suitcase on the floor and open it in order to unpack it. That is how tiny it was.
9,2 Excellent
Pros: Very quirky and comfortable rooms
Cons:
7,9 Good
Pros: The room layout and the tidiness Very clean rooms snd bathrooms
Cons: No noise cushions for the people walking above my room making it difficult to fall asleep at night.
10,0 Excellent
Pros: The friendliness of the staff
Cons: I liked everything
7,9 Good
Pros: Location, service and lovely rooms
Cons:
8,8 Excellent
Pros: Location,cleanliness, staff and their behavior was very good
Cons: Nothing really
10,0 Excellent
Pros: Breakfast was really good! Lots of choices and all of them very tasty, starting with the fruit. My husband had his best Eggs Benedict ever and I loved all the tea varieties and the sourdough toast with marmalade.
Cons: There is not much space in the room for tables. A few of them are almost too small to accommodate 2 people and food.
A stay at Knightsbridge Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Victoria and Albert Museum and Hyde Park. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,1 Excellent
Based on 2 761 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Great location, room and staff
Good
7,0
Pros: Perfect location, walking distance to everywhere , tube is 1 min away. Employees are very nice and try to help which is not always the case in Europe. Mediahub on TV unit is nice. Minibar is stacked. Clean rooms.
Excellent
10,0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10,0
Pros: Fantastic location, close to The National Portrait Gallery, Leicester Square and all the Theatres were only 5 minutes walk away.
Excellent
9,6
Pros: Perfect location, lovely room and staff were amazing. Def would recommend and some back. Shout out to restaurant staff who were superb, especially Vicky.
Excellent
10,0
Pros: Everything
Good
6,3
Pros: The facilities in terms of restaurants and bars. Very central.
Excellent
10,0
Pros: A modern hotel with amazing staff , who were friendly , helpful and relaxed . The whole atmosphere was better than other hotels I have stayed and and will be staying again. Excellent location for shopping and shows.
Good
7,9
Pros: Bequemes Bett. Tolle Dusche
Excellent
8,0
Pros: Location and breakfast
Excellent
9,0
Pros: Perfect location and fantastic staff.
Excellent
8,0
Pros: Location was excellent. Room was clean, decent size, had King bed (priority) had all extras - minibar, safe, ironing board.
Details
Reviews
Overall 9,1 Excellent
Based on 2 761 reviews
WiFi
10,0
Location
9,8
Vibe
9,2
Wellness
9,2
Service
9,1
Cleanliness
8,8
Room
8,3
Amenities
7,9
Breakfast
7,5
Comfort
7,4
Value
5,3
Location
9,7
Service
9,1
Cleanliness
9,0
Vibe
9,0
Amenities
8,2
Room
7,9
Breakfast
6,9
Location
9,7
Service
9,5
Cleanliness
8,6
Room
8,2
Breakfast
7,6
Comfort
7,6
Value
5,1
Location
9,8
Service
9,3
Room
8,3
Comfort
7,7
Location
9,8
Service
9,3
Room
7,7
10,0 Excellent
Pros: Great location, room and staff
Cons:
7,0 Good
Pros: Perfect location, walking distance to everywhere , tube is 1 min away. Employees are very nice and try to help which is not always the case in Europe. Mediahub on TV unit is nice. Minibar is stacked. Clean rooms.
Cons: I don't understand the hype about this hotel. Rooms are so small that 2 people simply can't fit in the room. It seems like they could take some space from bathroom and add to the room. Wardrobe area is very small too. If you are staying more than 2 nights, you won't have enough space for your clothes. Breakfast buffet was poor compared to the price. Beds are uncomfortable. Poor lobby design.
10,0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10,0 Excellent
Pros: Fantastic location, close to The National Portrait Gallery, Leicester Square and all the Theatres were only 5 minutes walk away.
Cons:
9,6 Excellent
Pros: Perfect location, lovely room and staff were amazing. Def would recommend and some back. Shout out to restaurant staff who were superb, especially Vicky.
Cons: Just personal things...no bath, no mat for shower and no loo brush. Also quite "tourist" orientated with a price on practically everything in room, if you wanted?!
10,0 Excellent
Pros: Everything
Cons:
6,3 Good
Pros: The facilities in terms of restaurants and bars. Very central.
Cons: The room was tiny for the price.
10,0 Excellent
Pros: A modern hotel with amazing staff , who were friendly , helpful and relaxed . The whole atmosphere was better than other hotels I have stayed and and will be staying again. Excellent location for shopping and shows.
Cons:
7,9 Good
Pros: Bequemes Bett. Tolle Dusche
Cons: Room quite small. Loud music during the night from outside. False fire alarm at 4.30AM
8,0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9,0 Excellent
Pros: Perfect location and fantastic staff.
Cons: Cost of parking (ouch!)
8,0 Excellent
Pros: Location was excellent. Room was clean, decent size, had King bed (priority) had all extras - minibar, safe, ironing board.
Cons: Paid at desk to upgrade to Studio. Expected separate seating area but really just a slightly bigger bathroom. Lighting was funky but not great for my partner trying to do makeup in the room.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
Overall 9,0 Excellent
Based on 2 918 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: The staff was extremely friendly
Excellent
9,0
Pros: Very professional hotel - a very business feel. Staff great, all good.
Excellent
9,2
Pros: Everything it’s new clean location most of the staff were amazing and good service
Excellent
10,0
Pros: from the Door man Mr Vlad and Concierge staff (Dan, Bill,and the others) to the reception staff the one from Thailand to house keeping and room Dining staff all of them are great and friendly and gave me the positive energy during my stay , that kind of staff makes me want to go back to the Royal Lancaster Hotel.
Good
6,7
Pros: Central London position. Near parks and interesting little areas.
Excellent
10,0
Pros: Perfect
Excellent
10,0
Pros: Comfortable, Clean & Quit Rooms. Lovely staff specifically the Doorman & Baggage services staff.
Excellent
10,0
Pros: Everything was awesome
Excellent
8,8
Pros: Once problems were identified to staff they were keen to rectify them
Excellent
10,0
Pros: Every thing
Okay
4,2
Pros: Disappointment outweighed any good feature
Excellent
9,6
Pros: The overall ambience of the hotel is calm, relaxing and luxurious. We had a fantastic view of Hyde Park from our room, which was much bigger than the standard room size in London. The hotel, and particularly the bedrooms were spotlessly clean. The amenities in the room were excellent, and the bathroom had a separate shower and bath - something not seen very often in London. The turndown service, with lights lowered, music on and slippers laid out on a mat beside the bed was particularly nice. Each of the staff we spoke to was extremely welcoming and very keen to provide excellent service - we had forgotten a toothbrush, and also asked for soya milk for the room - both provided instantly. I stay in London hotels regularly, and staff attention to detail at Lancaster Gate is extremely high and makes for a very relaxing stay. Thanks!
Details
Reviews
Overall 9,0 Excellent
Based on 2 918 reviews
Location
9,7
Vibe
9,3
Cleanliness
9,0
Service
8,9
Amenities
8,6
Room
8,3
Food
8,1
Breakfast
7,3
WiFi
6,9
Comfort
5,8
Value
5,1
Location
9,8
Vibe
9,1
Service
9,1
Amenities
8,6
Cleanliness
8,6
Breakfast
7,7
Room
7,6
Value
4,8
Location
9,8
Vibe
9,2
Amenities
8,9
Cleanliness
8,8
Service
8,8
Room
8,0
Breakfast
7,1
Value
5,3
Location
9,6
Vibe
9,0
Service
8,6
Room
7,7
Location
9,6
Service
8,8
Room
8,1
9,0 Excellent
Pros: The staff was extremely friendly
Cons:
9,0 Excellent
Pros: Very professional hotel - a very business feel. Staff great, all good.
Cons: I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.
9,2 Excellent
Pros: Everything it’s new clean location most of the staff were amazing and good service
Cons: The only thing that was weird is that all people on the reception are very rude to me and not friendly at all
10,0 Excellent
Pros: from the Door man Mr Vlad and Concierge staff (Dan, Bill,and the others) to the reception staff the one from Thailand to house keeping and room Dining staff all of them are great and friendly and gave me the positive energy during my stay , that kind of staff makes me want to go back to the Royal Lancaster Hotel.
Cons:
6,7 Good
Pros: Central London position. Near parks and interesting little areas.
Cons: The bedroom. Only place to put the suitcase to unpack it was the upholstered settee. If you unpacked there wasn’t enough drawer/shelf space to store your clothes. Not helped by a redundant safe still in the cupboard. No good light/mirror for make up - most high class hotels have a swinging magnifying mirror by a bright bathroom light. The blinds and the light controls were good.
10,0 Excellent
Pros: Perfect
Cons: Nothing
10,0 Excellent
Pros: Comfortable, Clean & Quit Rooms. Lovely staff specifically the Doorman & Baggage services staff.
Cons:
10,0 Excellent
Pros: Everything was awesome
Cons:
8,8 Excellent
Pros: Once problems were identified to staff they were keen to rectify them
Cons: Lack of internal communication between different groups of staff.
10,0 Excellent
Pros: Every thing
Cons: No things
4,2 Okay
Pros: Disappointment outweighed any good feature
Cons: Extremely long wait for check in over an hour....with four receptionist on duty !!! Once checked in, after due check-in time still was not ready.
9,6 Excellent
Pros: The overall ambience of the hotel is calm, relaxing and luxurious. We had a fantastic view of Hyde Park from our room, which was much bigger than the standard room size in London. The hotel, and particularly the bedrooms were spotlessly clean. The amenities in the room were excellent, and the bathroom had a separate shower and bath - something not seen very often in London. The turndown service, with lights lowered, music on and slippers laid out on a mat beside the bed was particularly nice. Each of the staff we spoke to was extremely welcoming and very keen to provide excellent service - we had forgotten a toothbrush, and also asked for soya milk for the room - both provided instantly. I stay in London hotels regularly, and staff attention to detail at Lancaster Gate is extremely high and makes for a very relaxing stay. Thanks!
Cons:
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9,0 Excellent
Based on 785 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Excellent
10,0
Pros: We had an early flight in and went right to the hotel. By the time we had breakfast there was a room for us. We were there 4 days and mostly worked with Johnnie the concierge who was extremely helpful and fun. The other concierges were helpful and friendly as was the whole staff. Rooms were very clean and comfortable. Johnnie sent us to a lovely Italian restaurant for dinner our first night. We will definitely stay here when we go back to London.
Excellent
10,0
Pros: Beautifully appointed and in a perfect location. Friendly and accommodating staff. It feels truly like a quiet oasis in bustling London! Love it to pieces
Excellent
9,2
Pros: Great location! very comfortable and nice bedding, and very good concierge service.
Excellent
9,6
Pros: Superb and tranquil location The service was impeccable Staff were super polite, warm and very welcoming
Excellent
9,6
Pros: Location great, staff very friendly and helpful
Excellent
8,0
Pros: The staff and location excellent
Okay
5,8
Pros: The hotel is very Nice , the location is stunning ... The food and service are very nice
Excellent
10,0
Pros: The staff were excellent
Excellent
10,0
Pros: The location is perfect .the staff are fantastic and to be honest I was in a hurry as I was getting onto my can to the airport and missed out on giving tips to the Portuguese guy who was helping me ..they are amazing and very cordial and pleasant...always so helpful. I must say the reception counter who book you in were not as nice as the concierge guys..
Excellent
10,0
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Excellent
10,0
Pros: The location is incredible. The staff delightful
Excellent
10,0
Pros: the staff were friendly and helpful. Great location for Chelsea Flower Show. Spotlessly clean.
Details
Reviews
Overall 9,0 Excellent
Based on 785 reviews
Location
9,9
Service
9,2
Food
8,5
Breakfast
7,9
Vibe
7,6
Comfort
7,0
Room
6,8
Service
9,4
Room
6,3
Location
9,9
Service
9,3
10,0 Excellent
Pros: We had an early flight in and went right to the hotel. By the time we had breakfast there was a room for us. We were there 4 days and mostly worked with Johnnie the concierge who was extremely helpful and fun. The other concierges were helpful and friendly as was the whole staff. Rooms were very clean and comfortable. Johnnie sent us to a lovely Italian restaurant for dinner our first night. We will definitely stay here when we go back to London.
Cons: Nothing for us.
10,0 Excellent
Pros: Beautifully appointed and in a perfect location. Friendly and accommodating staff. It feels truly like a quiet oasis in bustling London! Love it to pieces
Cons: It is an older building so there are noisy pipes and creaking floors etc., but in my view that only adds to the authentic charm.
9,2 Excellent
Pros: Great location! very comfortable and nice bedding, and very good concierge service.
Cons: Our room didnt have direct access through an elevator. we had to go to the 4th floor and then down a staircase (or up, on our way down), which was not ideal.
9,6 Excellent
Pros: Superb and tranquil location The service was impeccable Staff were super polite, warm and very welcoming
Cons:
9,6 Excellent
Pros: Location great, staff very friendly and helpful
Cons: Initial room was beside air conditioning unit so too noisy for me. But hotel moved us so no issues
8,0 Excellent
Pros: The staff and location excellent
Cons: The bedroom was clean but could possibly be in need of refurbishment
5,8 Okay
Pros: The hotel is very Nice , the location is stunning ... The food and service are very nice
Cons: The rooms were very small ... Horrible , you can’t really be able to eat in the room ... I had my girl friend with me , and at around 12:30 am , I had a very harsh knocking on my room door ... it was Concierge tell us that our next doors room is complaining of noises !!!!!!
10,0 Excellent
Pros: The staff were excellent
Cons: Nothing
10,0 Excellent
Pros: The location is perfect .the staff are fantastic and to be honest I was in a hurry as I was getting onto my can to the airport and missed out on giving tips to the Portuguese guy who was helping me ..they are amazing and very cordial and pleasant...always so helpful. I must say the reception counter who book you in were not as nice as the concierge guys..
Cons: The space in the room can be a bit tight if you have bags to open up ...also maybe the reception counter can share to the hotel visitors on where the shopping areas are as in which direction as it helps not to check on Google map
10,0 Excellent
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Cons:
10,0 Excellent
Pros: The location is incredible. The staff delightful
Cons:
10,0 Excellent
Pros: the staff were friendly and helpful. Great location for Chelsea Flower Show. Spotlessly clean.
Cons: Had to wait a long time for someone to take our drink order . There only seemed to be 2 staff on duty .
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8,8 Excellent
Based on 4 107 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6,3
Excellent
10,0
Pros: Beautiful old hotel, amazing staff
Excellent
8,8
Pros: The position near Westminster is absolutely great.
Excellent
9,6
Pros: We like the location, a block from the Thames Embankment ( Victoria Embankment) and adjacent to 10 Downing and Whitehall. Nice staff, bar is fine, food is also ok. close to Trafalgar and easy walk to Oxford St etc
Poor
1,0
Pros: Nothing good to say. Extremely disappointing
Excellent
9,2
Pros: Location location location. Close to everything
Excellent
9,6
Pros: Everything was perfect!
Excellent
9,0
Pros: Not a five star hotel but a good 4 star
Excellent
9,0
Pros: service and cleanliness
Okay
5,0
Mediocre
2,0
Pros: Location
Excellent
8,0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8,8 Excellent
Based on 4 107 reviews
Location
9,8
Service
8,1
Vibe
7,8
Amenities
7,6
Breakfast
7,2
Room
6,9
WiFi
4,4
Wellness
2,5
Location
10,0
Amenities
7,8
Service
7,3
Breakfast
7,2
Room
6,2
Location
9,8
Service
8,0
Room
7,2
Breakfast
7,0
Location
9,8
Service
7,9
Breakfast
6,9
Vibe
6,1
Room
5,3
Location
9,8
Service
7,8
Comfort
6,7
Room
6,5
6,3 Good
Pros:
Cons: Very Small room and bed for two adults !
10,0 Excellent
Pros: Beautiful old hotel, amazing staff
Cons:
8,8 Excellent
Pros: The position near Westminster is absolutely great.
Cons: The room was too small for a king suite.
9,6 Excellent
Pros: We like the location, a block from the Thames Embankment ( Victoria Embankment) and adjacent to 10 Downing and Whitehall. Nice staff, bar is fine, food is also ok. close to Trafalgar and easy walk to Oxford St etc
Cons: the hotel is tough to get to because of its location adjacent to government. Today Protests required the taxi driver to drop us off 1/2 mile from the hotel. a nice walk but not with bags.
1,0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9,2 Excellent
Pros: Location location location. Close to everything
Cons: When we checked in they said come to the desk to buy ticket for breakfast it was cheaper. So in the morning we went to desk and they said you have to get it the day before.
9,6 Excellent
Pros: Everything was perfect!
Cons:
9,0 Excellent
Pros: Not a five star hotel but a good 4 star
Cons:
9,0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
5,0 Okay
Pros:
Cons: The restaurant was very expensive. The service was poor. My steak was very over done even though I had asked for medium rare. Overall the food was terrible.. We prepaid for breakfast for 2 nights at the time of arrival, and later realized that we would not be able to have the second breakfast because we needed to leave for the airport at 5:30 am. We canceled the second breakfast on the same day that we checked in, but we were charged for it anyway. £36 for breakfast we could not eat. Very disappointed
2,0 Mediocre
Pros: Location
Cons: Not worth the money
8,0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8,7 Excellent
Based on 15 059 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: This hotel and it’s staff, especially, are truly exceptional. I had a major issue where I lost my phone and wallet and they could not have been more helpful or accommodating. I will be staying at this hotel exclusively from now on when I’m London.
Poor
1,0
Pros: Present a luxurious setting but the service well ...
Excellent
10,0
Pros: Very clean. Very happy with the service. Plus we were upgraded to a fantastic suite
Excellent
9,0
Pros: It was our first visit to GB and London and we disturbed about quality of booked hotel but everything has exceeded our expectations. In a result, we got a traditional British-style hotel with the spirit of old England and a slight shade of colonial India for a modest price. Hotel has ideal location and places in the heart of London in walking distance from Soho, Westminster Abbey, Trafalgar square, Buckingham palace. The room with traditional England furniture had all absolutely comfortable. Fresh water, tee bags, café and cookies delivered each days.
Mediocre
2,0
Pros: Location is great
Excellent
8,0
Pros: Breakfast croissants were crispy & all staff were super friendly & helpful
Good
6,8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9,6
Pros: Our classic room was cosy but included all needed amenities. The location was excellent, very close to west end (we were there to watch a show and were able to walk there and back in 15 minutes) and westminster. The spa facilities are minimal with only sauna, steam room and pool but we had exclusive use, timing it just right when no-one else was there. Overall a great overnight stay.
Good
7,5
Pros: Reasonable for London Would not recommended eating there. Expensive. Room was comfortable and clean and quiet. Staff very helpful.
Excellent
10,0
Pros: We loved the spacious room and the night time turn down service treats-delightful.
Excellent
9,2
Pros: Location, staff. Good cafes and pubs close by.
Excellent
10,0
Pros: Fantastic Staff
Details
Reviews
Overall 8,7 Excellent
Based on 15 059 reviews
Location
9,6
Service
9,0
Breakfast
7,4
Amenities
6,9
Room
6,8
WiFi
4,9
Service
9,5
Location
9,5
Breakfast
7,8
Room
7,3
WiFi
3,5
Location
9,5
Service
9,0
Wellness
7,8
Room
7,5
Breakfast
7,4
Location
9,7
Service
9,4
Vibe
7,0
Breakfast
6,9
Room
6,2
Location
9,4
Service
8,7
Breakfast
7,2
Room
6,7
Vibe
5,9
10,0 Excellent
Pros: This hotel and it’s staff, especially, are truly exceptional. I had a major issue where I lost my phone and wallet and they could not have been more helpful or accommodating. I will be staying at this hotel exclusively from now on when I’m London.
Cons: Everything was wonderful.
1,0 Poor
Pros: Present a luxurious setting but the service well ...
Cons: Other guest making noise till 1–am then requested to move into a room with less amenities of towels toiletries- just a spare room in emergency so not worth a penny spent and most degrading for the caliber of hotel. Extremely disappointed
10,0 Excellent
Pros: Very clean. Very happy with the service. Plus we were upgraded to a fantastic suite
Cons: Location
9,0 Excellent
Pros: It was our first visit to GB and London and we disturbed about quality of booked hotel but everything has exceeded our expectations. In a result, we got a traditional British-style hotel with the spirit of old England and a slight shade of colonial India for a modest price. Hotel has ideal location and places in the heart of London in walking distance from Soho, Westminster Abbey, Trafalgar square, Buckingham palace. The room with traditional England furniture had all absolutely comfortable. Fresh water, tee bags, café and cookies delivered each days.
Cons: The view from our room (# 235) was bad. I strongly recommend to made the special request concerning a view before or during booking.
2,0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
8,0 Excellent
Pros: Breakfast croissants were crispy & all staff were super friendly & helpful
Cons: Breakfast bistro was too crowded & busy - trying to cater for too many people - often having to wait for a table - don’t want to do in a hotel where=you have booked breakfast inclusive & inside although staff managed v well & fast it’s like a railway station every morning - I stayed 6 days.
6,8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9,6 Excellent
Pros: Our classic room was cosy but included all needed amenities. The location was excellent, very close to west end (we were there to watch a show and were able to walk there and back in 15 minutes) and westminster. The spa facilities are minimal with only sauna, steam room and pool but we had exclusive use, timing it just right when no-one else was there. Overall a great overnight stay.
Cons:
7,5 Good
Pros: Reasonable for London Would not recommended eating there. Expensive. Room was comfortable and clean and quiet. Staff very helpful.
Cons: Expensive pretentious food
10,0 Excellent
Pros: We loved the spacious room and the night time turn down service treats-delightful.
Cons:
9,2 Excellent
Pros: Location, staff. Good cafes and pubs close by.
Cons: Needing to climb into tub for a shower.
10,0 Excellent
Pros: Fantastic Staff
Cons:
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Overall 8,7 Excellent
Based on 3 931 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,4
Mediocre
2,0
Pros: Breakfast was a disaster.
Excellent
8,0
Pros: .
Excellent
8,3
Pros: 1. Location 2. Room Service and room size 3. Good and friendly staff 4. close to the underground station and beckenham palace
Mediocre
3,4
Pros: The location
Excellent
8,3
Pros: Great location. Lovely bar area
Good
7,7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
9,6
Pros: The staff especially Denis really looked after us and made sure our stay was amazing! He went out of his way for us and made sure that our birthday celebrations exceeded all expectations. Great staff, great location, amazing breakfast! Can’t fault it!
Good
7,9
Pros: Great location.
Excellent
9,6
Pros: Personal touch, it was my girlfriends birthday upon return to our room, slice of birthday cake was left. Small touch went far!
Excellent
10,0
Pros: All perfect !!!
Excellent
10,0
Pros: Fab hotel All was perfect
Details
Reviews
Overall 8,7 Excellent
Based on 3 931 reviews
Location
9,8
WiFi
9,5
Service
8,4
Food
8,1
Breakfast
7,9
Room
6,5
Value
5,1
Location
9,9
Food
8,4
Breakfast
8,2
Service
7,9
Room
5,5
Location
9,9
Service
8,6
Breakfast
8,1
Bar
8,1
Room
6,8
Location
9,9
Service
7,9
Vibe
6,2
Room
5,8
Location
9,9
Service
8,4
Room
5,6
5,4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
2,0 Mediocre
Pros: Breakfast was a disaster.
Cons:
8,0 Excellent
Pros: .
Cons: I was told the breakfast room is full which seemed to be not the case.
8,3 Excellent
Pros: 1. Location 2. Room Service and room size 3. Good and friendly staff 4. close to the underground station and beckenham palace
Cons: 1. GYM and wellness centre is a bit small 2. Too expensive to be without a breakfast 3. Little noise area from the nearby street where lots of cars seems racing. 4. Furniture needs some upgrade ....
3,4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
8,3 Excellent
Pros: Great location. Lovely bar area
Cons: Rooms was a little tired, old dirty carpet.
7,7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
9,6 Excellent
Pros: The staff especially Denis really looked after us and made sure our stay was amazing! He went out of his way for us and made sure that our birthday celebrations exceeded all expectations. Great staff, great location, amazing breakfast! Can’t fault it!
Cons:
7,9 Good
Pros: Great location.
Cons: Rooms should be refurbished. The decorations is very poor.
9,6 Excellent
Pros: Personal touch, it was my girlfriends birthday upon return to our room, slice of birthday cake was left. Small touch went far!
Cons: N/A
10,0 Excellent
Pros: All perfect !!!
Cons: Nothing
10,0 Excellent
Pros: Fab hotel All was perfect
Cons:
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 637 reviews
All reviews
- All reviews
Excellent
10,0
Good
7,5
Pros: Location
Excellent
10,0
Pros: Everything Will
Excellent
8,3
Pros: The cleaning of the room and the good service.
Excellent
9,2
Pros: Villeroy and Boch china
Excellent
10,0
Pros: Everything about it, second time here, with excellent friendly staff and overall a fantastic experience and would definitely return!
Excellent
9,7
Pros: Lovely, attentive staff!
Excellent
9,4
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Good
7,9
Pros: Beautiful room, bedding and bathroom. Small but very comfortable
Excellent
10,0
Pros: All of it!
Good
7,3
Pros: Please write at least 15 words
Good
7,0
Pros: Smart, comfortable and cozy
Good
6,7
Pros: A high quality environment with good decor, friendly and professional staff and the location is very convenient for the West End!
Good
6,0
Pros: Good hotel in a strategic central part of the city.
Good
6,7
Pros: Service from front desk staff and concierge staff is excellent! The rooms, while small (and small bed) are comfortable, clean and modern. Good location about a 3 minute walk to the Green Park tube station.
Okay
5,6
Pros: Location good Reception nice
Okay
5,2
Pros: $self.pros
Good
6,6
Pros: The staff where really professional
Good
7,2
Pros: $self.pros
Good
7,2
Pros: Location location location
Details
Reviews
Overall 8,7 Excellent
Based on 637 reviews
Cleanliness
9,1
Comfort
8,6
Location
9,5
Services
8,5
Staff
9,1
Value for money
7,7
10,0 Excellent
Pros:
Cons: Flemings is a delightful place to stay. We have stayed before. The staff are very accommodating, the food is delicious and the hotel itself is beautifully maintained - you would expect nothing less!
7,5 Good
Pros: Location
Cons: I expected more for the money. Lots of service charges although discretionary, would have liked to make my own mind up as to whether to tip and how much.
10,0 Excellent
Pros: Everything Will
Cons: No things
8,3 Excellent
Pros: The cleaning of the room and the good service.
Cons: The hotel have only one small elevator
9,2 Excellent
Pros: Villeroy and Boch china
Cons: No separate Shower
10,0 Excellent
Pros: Everything about it, second time here, with excellent friendly staff and overall a fantastic experience and would definitely return!
Cons:
9,7 Excellent
Pros: Lovely, attentive staff!
Cons:
9,4 Excellent
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Cons: Price/Value advantage is with Single Rooms, for full-size rooms for 2 guests the pricing becomes similar to many others in the area (although still a superior value than most)
7,9 Good
Pros: Beautiful room, bedding and bathroom. Small but very comfortable
Cons: It had ‘his’ slippers and a man size dressing gown but nothing for women which felt a little sexist. Also the bathroom light stays on for a while which makes it annoying when you get up to use the loo in the middle of the night!
10,0 Excellent
Pros: All of it!
Cons: Nothing!
7,3 Good
Pros: Please write at least 15 words
Cons:
7,0 Good
Pros: Smart, comfortable and cozy
Cons:
6,7 Good
Pros: A high quality environment with good decor, friendly and professional staff and the location is very convenient for the West End!
Cons: I prefer a double bed to two single beds and the TV is a bit small with expensive movies!
6,0 Good
Pros: Good hotel in a strategic central part of the city.
Cons: The 25 pounds breakfast.
6,7 Good
Pros: Service from front desk staff and concierge staff is excellent! The rooms, while small (and small bed) are comfortable, clean and modern. Good location about a 3 minute walk to the Green Park tube station.
Cons: Some mildew in shower, nothing major. Double bed a little small for two people. Also not cheap but it's Mayfair.
5,6 Okay
Pros: Location good Reception nice
Cons: Room small, very narrow. tv controller hard to get to work Feel of dirty carpet Waiting long on lift
5,2 Okay
Cons: Expensive for what it was but that's London I supppose
6,6 Good
Pros: The staff where really professional
Cons: The room was rather small, you could not open the wardrobe door and walk round the bed.
7,2 Good
Cons: i couldn't eat something decent at 11:00pm
7,2 Good
Pros: Location location location
Cons: Tiny room
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,6 Excellent
Based on 21 427 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,3
Excellent
9,6
Pros: Loved the lighting modes!
Excellent
10,0
Pros: We stayed in the standard room for 3 nights and then got upgraded for free to a better room with external room view for the other 3 nights... thanks to the staff who understood the meaning of customer loyalty and brand reputation
Excellent
8,3
Pros: clean modern and elegant hotel, well located and secure.
Excellent
9,6
Pros: Breakfast good, restaurants were all very good & staff excellent. Clean hotel, good facilities in the room
Excellent
8,8
Pros: Great breakfast, great location
Excellent
10,0
Pros: The rooms were perfect. Our entire family enjoyed the location as well. The staff was always friendly and helpful.
Excellent
10,0
Excellent
8,8
Pros: People very helpful and my room was clean.
Excellent
9,6
Pros: The location was a highlight. It was close to everything we wanted.
Okay
4,0
Good
7,7
Pros: Breakfast not good
Details
Reviews
Overall 8,6 Excellent
Based on 21 427 reviews
Location
9,7
WiFi
7,9
Comfort
7,8
Service
7,5
Room
7,4
Pool
6,6
Breakfast
5,8
Value
4,9
Location
9,5
Comfort
7,6
Room
7,2
Service
7,0
WiFi
6,5
Pool
6,1
Breakfast
5,5
Value
4,7
Location
9,6
Comfort
8,5
Room
7,7
Service
7,5
Pool
6,3
Breakfast
5,2
Value
4,1
Location
9,7
Room
6,4
Service
6,3
Breakfast
5,7
Value
5,3
Location
9,8
Room
8,1
Comfort
8,0
Service
6,8
Breakfast
5,3
Value
5,0
6,3 Good
Pros:
Cons: Pool Area with „booking times“...main reason for this hotel was a pool for my 6 years old daughter.... arrived at the pool and was told... „did you book a slot“... No... why? Because thats out policy .... 5 parties in the area right now... you habe to wait for 30min... are you kidding me? Give me this info before I book..... Partie if 3 incl. kid with such a small double bed I have never seen before
9,6 Excellent
Pros: Loved the lighting modes!
Cons: The corridors are confusing!
10,0 Excellent
Pros: We stayed in the standard room for 3 nights and then got upgraded for free to a better room with external room view for the other 3 nights... thanks to the staff who understood the meaning of customer loyalty and brand reputation
Cons:
8,3 Excellent
Pros: clean modern and elegant hotel, well located and secure.
Cons: slow elevators, service in rooms sometimes had to be summoned; we also didn't get full complements of towels with maid service
9,6 Excellent
Pros: Breakfast good, restaurants were all very good & staff excellent. Clean hotel, good facilities in the room
Cons: Watch them for adding "service charge" to all bar drinks. I understand it when it's table service but we went up to the bar, ordered a bottle of wine & carried it back to our room - they still added a £5 service charge.
8,8 Excellent
Pros: Great breakfast, great location
Cons:
10,0 Excellent
Pros: The rooms were perfect. Our entire family enjoyed the location as well. The staff was always friendly and helpful.
Cons:
10,0 Excellent
Pros:
Cons: Elevators taking very long to arrive
8,8 Excellent
Pros: People very helpful and my room was clean.
Cons: The cost!
9,6 Excellent
Pros: The location was a highlight. It was close to everything we wanted.
Cons: It was a bit more expensive than we are used to, but then in was also fancier than we are used to.
4,0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
7,7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 12 512 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Absolutely fantastic. Everything was exactly as we wanted. Will definitely consider staying again
Excellent
8,8
Pros: Hot food was cold. Poor selection
Excellent
8,0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
8,3
Pros: Position is great. You can get to Piccadilly just in 30 minutes "walking'.
Excellent
10,0
Pros: the room the whole set up how everything was so close to get to,
Good
7,1
Pros: Location
Good
6,3
Pros: Gym and pool Breakfast TV Shower
Excellent
8,8
Pros: Breakfast was good, though the restaurant where breakfast was served looked crowded probably due to lack of space for movement
Excellent
9,6
Pros: 6 minutes via underground to Piccadilly Station Very clean hotel
Excellent
10,0
Pros: Loved it I do recommend and whenever am n London I’ll stay in here
Excellent
9,2
Pros: We had breakfast 1 morning which we thought was good value but I would have liked fresh fruit and felt the tables were a bit crowded
Good
7,5
Details
Reviews
Overall 8,6 Excellent
Based on 12 512 reviews
Location
9,5
Vibe
9,3
WiFi
9,3
Service
7,8
Wellness
7,4
Room
7,3
Pool
7,2
Breakfast
6,9
Beach
2,9
Vibe
9,5
Location
9,5
WiFi
8,7
Service
8,0
Breakfast
7,3
Room
7,2
Pool
7,0
Vibe
9,4
Location
9,2
Wellness
7,9
Service
7,7
Pool
7,3
Room
7,3
Breakfast
6,3
Location
9,5
Service
7,4
Room
6,8
Breakfast
6,5
Value
5,8
Location
9,7
Service
7,3
Wellness
7,1
Breakfast
6,6
Room
6,5
10,0 Excellent
Pros: Absolutely fantastic. Everything was exactly as we wanted. Will definitely consider staying again
Cons:
8,8 Excellent
Pros: Hot food was cold. Poor selection
Cons: Breakfast
8,0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
8,3 Excellent
Pros: Position is great. You can get to Piccadilly just in 30 minutes "walking'.
Cons: The ILLY Bar Staff inside the Hotel is very slow. It took ages to get our breakfast served.
10,0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
7,1 Good
Pros: Location
Cons: The lack of customer service on check in, reception staff were complacent, and really did not show any interest or care. Very disappointed with the lack of service, care and personality.
6,3 Good
Pros: Gym and pool Breakfast TV Shower
Cons: Very noisy room. You can hear the trains No courtesy water bottle Lifts take ages
8,8 Excellent
Pros: Breakfast was good, though the restaurant where breakfast was served looked crowded probably due to lack of space for movement
Cons: Some more variety in breakfast could have been better though nothing to complain
9,6 Excellent
Pros: 6 minutes via underground to Piccadilly Station Very clean hotel
Cons: No things
10,0 Excellent
Pros: Loved it I do recommend and whenever am n London I’ll stay in here
Cons:
9,2 Excellent
Pros: We had breakfast 1 morning which we thought was good value but I would have liked fresh fruit and felt the tables were a bit crowded
Cons: Luckily I was with my daughter as I couldn't understand how to use the tablet to work everything. I did try and my daughter suggested I didn't touch it. This meant when getting up in the night I had to feel my way along the walls to get to the bathroom in the dark. Loved the hotel but couldn't chance staying there on my own, which is how I usually travel
7,5 Good
Pros:
Cons: Walls too thin and could head people in corridor and room next door despite asking for a quiet room. Poorly designed but nice to look at.
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8,6 Excellent
Based on 7 829 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,3
Pros: - Very good location - Clean room - interesting design
Excellent
10,0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Good
7,0
Okay
5,4
Pros: Good location
Excellent
10,0
Pros: Nice room and facilities.
Excellent
10,0
Pros: Excellent location & parking
Good
6,3
Pros: It was really hot an temp control did not work and fan was noisy. Was supposed to be a sofa bed but there wasn’t one. Lucky the other party lived in London. Was taking a shower at 9.00 on Sunday morning and the cleaner knocked. Will be going back to Premier Inn.
Excellent
10,0
Pros: My daughter loved the expresso machine and was great having fridge and the shower and room was fab very comfy
Excellent
10,0
Pros: The hotel is two min away from the thames. It is too close to london eye and other attractions The room was clean
Excellent
9,2
Pros: Really welcoming atmosphere. Nice room.
Okay
5,0
Pros: Area
Excellent
10,0
Details
Reviews
Overall 8,6 Excellent
Based on 7 829 reviews
WiFi
9,5
Vibe
9,2
Location
9,2
Service
9,1
Breakfast
8,0
Room
7,8
Comfort
7,1
Vibe
9,5
Location
9,4
WiFi
9,2
Service
9,1
Breakfast
8,3
Room
7,9
Service
9,1
Vibe
9,0
Location
8,9
Room
7,9
Breakfast
7,6
Location
9,6
Vibe
9,1
WiFi
9,0
Service
8,9
Room
7,5
Breakfast
7,0
Service
9,4
Location
9,4
Breakfast
8,0
Room
7,3
8,3 Excellent
Pros: - Very good location - Clean room - interesting design
Cons:
10,0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
7,0 Good
Pros:
Cons: far too expensive for what it was.
5,4 Okay
Pros: Good location
Cons: Too expensive
10,0 Excellent
Pros: Nice room and facilities.
Cons:
10,0 Excellent
Pros: Excellent location & parking
Cons: Nothing
6,3 Good
Pros: It was really hot an temp control did not work and fan was noisy. Was supposed to be a sofa bed but there wasn’t one. Lucky the other party lived in London. Was taking a shower at 9.00 on Sunday morning and the cleaner knocked. Will be going back to Premier Inn.
Cons: Bed not comfy
10,0 Excellent
Pros: My daughter loved the expresso machine and was great having fridge and the shower and room was fab very comfy
Cons:
10,0 Excellent
Pros: The hotel is two min away from the thames. It is too close to london eye and other attractions The room was clean
Cons: In general I was perfect
9,2 Excellent
Pros: Really welcoming atmosphere. Nice room.
Cons: No instructions on how to make Glass Wall frosted
5,0 Okay
Pros: Area
Cons: We wanted a third bed not a couch. Paid for three people. Our bed was hard and also pillows hard
10,0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
The Pelham is an elegant boutique hotel in the heart of South Kensington. It is located a short walk from the Natural History Museum and Kensington Gardens, which seem to have inspired the brightly colored interiors. Here one is surrounded by a romantic mix of elegant patterns and rich tones. It has long been considered among the most sophisticated places in London. Settle in and revel in the character of the wood-panelled drawing room and library. Make time for a little indulgence with an afternoon tea or a dinner at The Trattoria by Michelin starred chef Alfredo Russo. Step out and explore the boutiques and worldclass museums of Kensington.
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Overall 8,6 Excellent
Based on 1 192 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,6
Pros: The only issue was the cleaner came a little early for us then was happy to come back but when she did, she omitted a few minor things, bath mat, extra toilet roll and replacement of tea bags. Decor was lovely, it was quiet. Hotel well run.,
Excellent
10,0
Pros: The location was fantastic and we liked that it felt we were staying in an a boutique hotel with classic English decor. It was also located next to the underground and great restaurants.
Excellent
9,4
Pros: Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room.
Excellent
8,8
Pros: Very convenient location, near to museums and to undergorund as well. Helpful staff.
Excellent
8,8
Pros: The location was exceptional - right across from the South Kensington tube station and walking distance to lots of restaurants, cafes and shops
Excellent
10,0
Pros: Perfect location immediately across the street from the South Kensington Tube stop. Has a large elevator which a lot of these townhome-style hotels do not have. There are a couple of stairs from elevator to room, but far better this than lugging luggage up flights of stairs. We dropped our luggage in the morning and returned in the evening and they had already moved bags up into our room for us.
Excellent
9,2
Pros: Superb location and very comfortable rooms.fluffy pillows!!
Excellent
10,0
Pros: Exactly how a hotel should be run. Everything was perfect. The staff were brilliant.
Excellent
8,8
Pros: Great location, clean and pretty hotel with friendly staff. Room was remarkably quiet considering location. We were in and out quickly so we didn't get to spend much time there.
Excellent
8,3
Pros: Directly opposite the underground and the Pret a Manger just down the road.
Good
7,4
Pros: The location is excellent. Across the street from the be station and so many great shops, restaurants and pubs nearby. The staff was very helpful and friendly. The bed was really comfortable.
Excellent
9,2
Pros: This hotel is really good friendly helpful staff clean rooms and the location is the best right opposite the south Kensington tube station
Details
Reviews
Overall 8,6 Excellent
Based on 1 192 reviews
Location
9,7
Vibe
8,6
Food
8,4
Service
8,4
Room
6,9
Value
5,2
WiFi
5,1
Breakfast
4,6
Location
9,6
Service
8,4
Room
7,1
Breakfast
4,4
Location
9,9
Service
8,4
Room
6,1
Comfort
5,4
Value
4,7
Breakfast
4,4
Location
9,7
9,6 Excellent
Pros: The only issue was the cleaner came a little early for us then was happy to come back but when she did, she omitted a few minor things, bath mat, extra toilet roll and replacement of tea bags. Decor was lovely, it was quiet. Hotel well run.,
Cons: See above RE cleaner.
10,0 Excellent
Pros: The location was fantastic and we liked that it felt we were staying in an a boutique hotel with classic English decor. It was also located next to the underground and great restaurants.
Cons:
9,4 Excellent
Pros: Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room.
Cons: The entrance has 3 steps,a long step and then 2 more steps which makes it impossible for the handicap to access. So sad for such a perfect hotel. This seems to be true for a lot of London hotels.
8,8 Excellent
Pros: Very convenient location, near to museums and to undergorund as well. Helpful staff.
Cons: Very poor breakfast and expensive. Tiny rooms.
8,8 Excellent
Pros: The location was exceptional - right across from the South Kensington tube station and walking distance to lots of restaurants, cafes and shops
Cons: Tub and hand basin kept blocking. Lack of hot water (not enough to fill the bath) Bed was comfortable but too soft for my liking
10,0 Excellent
Pros: Perfect location immediately across the street from the South Kensington Tube stop. Has a large elevator which a lot of these townhome-style hotels do not have. There are a couple of stairs from elevator to room, but far better this than lugging luggage up flights of stairs. We dropped our luggage in the morning and returned in the evening and they had already moved bags up into our room for us.
Cons:
9,2 Excellent
Pros: Superb location and very comfortable rooms.fluffy pillows!!
Cons:
10,0 Excellent
Pros: Exactly how a hotel should be run. Everything was perfect. The staff were brilliant.
Cons: Nothing
8,8 Excellent
Pros: Great location, clean and pretty hotel with friendly staff. Room was remarkably quiet considering location. We were in and out quickly so we didn't get to spend much time there.
Cons: There's only one thing that could have been better and that was the size of the room. We'd booked a superior room but it was quite small with stairs inside the room and some things (tea pot, hair dryer) to be plugged into the closet with too narrow a space for two of us to pass each other from bedroom to bathroom. Otherwise, it was perfect and I'd book again but in a different room type.
8,3 Excellent
Pros: Directly opposite the underground and the Pret a Manger just down the road.
Cons: A bit pricey for the small room and facilities.
7,4 Good
Pros: The location is excellent. Across the street from the be station and so many great shops, restaurants and pubs nearby. The staff was very helpful and friendly. The bed was really comfortable.
Cons: The WiFi was terrible. It connected, but was too slow to make worthwhile. Also, the tv channels didn’t include any sports! Not that I wanted to waste my vacation watching sports on tv in a hotel, but it would’ve been nice to keep up on scores and such. Also the old building was very creaky. I was awaken by the neighbors above two nights.
9,2 Excellent
Pros: This hotel is really good friendly helpful staff clean rooms and the location is the best right opposite the south Kensington tube station
Cons:
The Pelham is an elegant boutique hotel in the heart of South Kensington. It is located a short walk from the Natural History Museum and Kensington Gardens, which seem to have inspired the brightly colored interiors. Here one is surrounded by a romantic mix of elegant patterns and rich tones. It has long been considered among the most sophisticated places in London. Settle in and revel in the character of the wood-panelled drawing room and library. Make time for a little indulgence with an afternoon tea or a dinner at The Trattoria by Michelin starred chef Alfredo Russo. Step out and explore the boutiques and worldclass museums of Kensington.
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
Overall 8,5 Excellent
Based on 9 305 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Everything from the staff to the room and amenities was outstanding.
Excellent
9,6
Pros: Beautiful suite with views over the city.
Mediocre
3,8
Pros: View
Excellent
8,8
Pros: All the staff I encountered were very friendly. Room was an excellent size for London with a beautiful view of the London Eye. Easy walk to Waterloo station and central to a host of tourist attractions. Soundproofing in the rooms was a bonus being in a room opposite the lift
Good
7,9
Pros: Location was great!
Excellent
10,0
Pros: Excellent location and stunning hotel
Excellent
10,0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Excellent
9,6
Pros: Great location, comfortable and well equipped suite. Egyptian cotton bed sheets.
Excellent
9,0
Excellent
8,8
Pros: Got an upgraded room and was a nice & clean one. Close to London Eye, proximity to Waterloo and Westminster stations. All concierge staffs were very helpful.
Excellent
9,2
Pros: Everything was good, a big thank to the reception lady who let us check in 4 hours earlier than supposed time.
Mediocre
2,0
Pros: Assume the hotel would have been excellent.
Details
Reviews
Overall 8,5 Excellent
Based on 9 305 reviews
Location
9,6
Service
8,0
Room
7,3
WiFi
7,0
Breakfast
5,9
Bar
5,7
Food
5,4
Value
5,2
Amenities
4,7
Location
9,6
Service
7,9
Room
7,6
Vibe
6,0
Bar
5,7
Breakfast
5,7
Value
5,6
Food
5,6
WiFi
5,5
Amenities
4,0
Location
9,5
Service
8,2
Room
7,1
Vibe
6,7
Breakfast
6,1
Bar
5,9
Food
5,3
Value
5,1
Amenities
4,9
Location
9,7
Service
8,4
Room
6,7
Comfort
5,9
Breakfast
5,5
Location
9,7
Service
7,6
Room
7,2
Breakfast
6,5
Comfort
6,1
10,0 Excellent
Pros: Everything from the staff to the room and amenities was outstanding.
Cons:
9,6 Excellent
Pros: Beautiful suite with views over the city.
Cons:
3,8 Mediocre
Pros: View
Cons: Dining area in refit, breakfast was chaos and fittings of venue fell apart.
8,8 Excellent
Pros: All the staff I encountered were very friendly. Room was an excellent size for London with a beautiful view of the London Eye. Easy walk to Waterloo station and central to a host of tourist attractions. Soundproofing in the rooms was a bonus being in a room opposite the lift
Cons: Noisy building works in the foyer area with no notification
7,9 Good
Pros: Location was great!
Cons: Customer service desk at hotel check-in wasn’t very friendly.
10,0 Excellent
Pros: Excellent location and stunning hotel
Cons: Having to go home
10,0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
9,6 Excellent
Pros: Great location, comfortable and well equipped suite. Egyptian cotton bed sheets.
Cons:
9,0 Excellent
Pros:
Cons: Bathroom taps fitted the wrong way around. Didn’t bother us, but may bother someone else.
8,8 Excellent
Pros: Got an upgraded room and was a nice & clean one. Close to London Eye, proximity to Waterloo and Westminster stations. All concierge staffs were very helpful.
Cons: Heavy noise greeted me as refurbishment of restaurant was going on. However, I feel this would be temporary. Not much seats in the lobby area.
9,2 Excellent
Pros: Everything was good, a big thank to the reception lady who let us check in 4 hours earlier than supposed time.
Cons: Only Price was a bit high considering the time was off season
2,0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
Overall 8,5 Excellent
Based on 4 048 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,0
Pros: exec lounge limited breakfast
Good
6,0
Pros: The hotel is beautiful and a perfect location for the theatre. Breakfast was really good. Staff were very attentive.
Excellent
10,0
Pros: Staff were exceptionally polite an friendly. Afternoon tea was amazing
Excellent
9,2
Pros: The location was perfect just a few hundred yards from the theatre. The rooms were very clean and comfortable, the staff were friendly and helpful.
Mediocre
2,0
Excellent
9,6
Pros: Everything!
Excellent
9,6
Pros: Very conveniently located with easy access to the theater. The Staff was very helpful with storing the luggage & delivering it to the room . Could get a taxi at any time within minutes . Had a couple of in room dining meals which were of high quality.
Good
7,1
Excellent
9,0
Pros: Staff was great and executive lounge high tea was nice.
Mediocre
3,3
Pros: Breakfast was the oly thing that was good
Excellent
10,0
Pros: Clean and modern
Good
7,5
Pros: The appearance as you walk in as amazing, very welcoming. Smells divine. Staff were so helpful nothing was too much trouble. Everything was immaculately clean.
Details
Reviews
Overall 8,5 Excellent
Based on 4 048 reviews
Location
9,7
Service
8,3
Breakfast
7,0
Room
6,4
WiFi
4,7
Value
4,5
Location
9,8
Service
8,8
Breakfast
7,5
Bar
7,2
Room
6,2
Value
4,5
Location
9,8
Service
8,1
Breakfast
7,3
Room
5,9
Value
4,3
Location
9,5
Service
8,2
Vibe
6,1
Room
5,8
Location
9,7
Room
5,2
8,0 Excellent
Pros: exec lounge limited breakfast
Cons: coffee machine too complicated and broke down on last morning
6,0 Good
Pros: The hotel is beautiful and a perfect location for the theatre. Breakfast was really good. Staff were very attentive.
Cons: The fact that the hotel was covered in scaffolding and so windows were covered. Something we were not made aware of when booking or when checking in.
10,0 Excellent
Pros: Staff were exceptionally polite an friendly. Afternoon tea was amazing
Cons: Leaving
9,2 Excellent
Pros: The location was perfect just a few hundred yards from the theatre. The rooms were very clean and comfortable, the staff were friendly and helpful.
Cons:
2,0 Mediocre
Pros:
Cons: The wait time for everything was exceedingly slow. A food order could take over 90 min for delivery.
The rooms were not sound proof you could here every person who walked by and what they were saying.
The staff were not trained for a hotel of that price.
The breakfast selection was mediocre and the same everyday for the 9 days I was there. The hotels decor is old and outdated. It was difficult to even have a bottle of water delivered.
The food was less and average.
9,6 Excellent
Pros: Everything!
Cons: Nothing!
9,6 Excellent
Pros: Very conveniently located with easy access to the theater. The Staff was very helpful with storing the luggage & delivering it to the room . Could get a taxi at any time within minutes . Had a couple of in room dining meals which were of high quality.
Cons: Nothing
7,1 Good
Pros:
Cons: Very disappointing breakfast. £25 for lukewarm & overcooked egg, bacon & sausages is disgraceful. Was completely inedible & therefore total waste of £50.
9,0 Excellent
Pros: Staff was great and executive lounge high tea was nice.
Cons:
3,3 Mediocre
Pros: Breakfast was the oly thing that was good
Cons: I booked a room for 3 people but was only for 2 people. The room was ready about 3pm and one of friend went to the room when she arrived at 5 pm but saw the room was not for 2 people. When we arrived we asked if our luggage went up as promised by the reception we were told it was still in the luggage room. This was at 10.30 pm. When I went up I said that the room was booked for 3 people why is there facilities for 3. I had to g down to reception as no one would answer the phone bearing in mind I had a walking aid. There was no remorse from the staff of the mix up. I complained the next morning and was told they will not be able to refund anything as personally I felt I paid for a room for 2 people but charged for 3 people. The room was cramped with the extra bung bed. So moving around was so tight and h bathroom was huge. I also said that it was not acceptable that the was not ready until 12 midnight when check in was to be at 3pm. Did they not have staff to do a checklist. I was very angry with the service and understanding they gave us. The duty manager offered points but sorry this was my birthday weekend and ended up a disaster. I would never recommend it to anyone. Furthermore the walk to the room so far from the lift. The hotel had enough notice to provide a decent room size and near the lifts. Points was not going to rectify the discomfort of the stay. Instead of having 2 TVs in the room they could have had 2 king size beds for comfort and also the room was an executive king room but it was no way that. I would never stay here again.
10,0 Excellent
Pros: Clean and modern
Cons: A little noisy
7,5 Good
Pros: The appearance as you walk in as amazing, very welcoming. Smells divine. Staff were so helpful nothing was too much trouble. Everything was immaculately clean.
Cons: I thought the rooms were so basic for the cost. We paid nearly £300 with no breakfast & ive had better rooms in the holiday inn at a fraction of the cost.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8,5 Excellent
Based on 3 276 reviews
All reviews
- All reviews
Excellent
9,2
Pros: Great location pricey but that’s London for you
Good
6,3
Pros: Good location
Excellent
8,8
Excellent
9,2
Pros: Good location and good service.
Excellent
9,2
Pros: Location
Excellent
8,3
Pros: The property was in a great location. The apartment layout was great, the beds comfy and the kitchen equipment for two. Very modern apartment. Security was excellent as you needed a card to enter the hotel and use the lift.
Good
6,0
Pros: Great location! Everything is available in a walking distance(restaurants, tourist attractions, shops and etc.)
Excellent
10,0
Pros: Very clean and very modern
Good
7,9
Pros: The location is perfect
Excellent
10,0
Pros: Brilliant facilities all we needed to make a good weekend great
Excellent
9,0
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Good
7,0
Pros: The location.
Good
6,7
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Good
6,3
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Okay
4,3
Pros: Location
Good
6,7
Pros: Great service . Very good secure parking
Excellent
8,0
Pros: It isso convenient and central for shopping and the theatre
Okay
4,8
Pros: generally efficient and good
Okay
5,6
Pros: It was in central London
Good
6,4
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Good
6,0
Pros: Very close to metro and also easy to walk to atractions
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Cons: $self.cons
Good
6,4
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
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Cons: $self.cons
Details
Reviews
Overall 8,5 Excellent
Based on 3 276 reviews
Cleanliness
8,3
Comfort
8,3
Location
9,6
Services
8,2
Staff
8,7
Value for money
7,7
9,2 Excellent
Pros: Great location pricey but that’s London for you
Cons: Pricey
6,3 Good
Pros: Good location
Cons: Pillows too hard, no full body mirror, noisy at night
8,8 Excellent
Pros:
Cons: Smell of someone else’s cooking in our room
9,2 Excellent
Pros: Good location and good service.
Cons: Our room had a very high window, difficult to look out.
9,2 Excellent
Pros: Location
Cons: Breakfast over expensive for continental breakfast
8,3 Excellent
Pros: The property was in a great location. The apartment layout was great, the beds comfy and the kitchen equipment for two. Very modern apartment. Security was excellent as you needed a card to enter the hotel and use the lift.
Cons: There seemed a confusion over the booking at the desk and the guy who booked us in commented ‘ an apartment for only one night?’ and only asked to sign for the room when booking out. Allocated a disabled room, ( not required) banged your head on the extra bars when sitting in the bath. Bath towel rather than bath sheets. No complimentary bottled water in the room. Missed the little extras.
6,0 Good
Pros: Great location! Everything is available in a walking distance(restaurants, tourist attractions, shops and etc.)
Cons: Room cleaning is available only for additional charge. Carpet was either old or dirty( every time you step on it with bare feet, it leaves lots of fiber on it). Window was cracked.
10,0 Excellent
Pros: Very clean and very modern
Cons: Nothing
7,9 Good
Pros: The location is perfect
Cons: Noise , if you stay at rear area of the hotel
10,0 Excellent
Pros: Brilliant facilities all we needed to make a good weekend great
Cons: Nothing
9,0 Excellent
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Cons: No.
7,0 Good
Pros: The location.
Cons: Check-in was slow. Room was hot (24 C) and unable to lower temperature despite ask of the front desk.
6,7 Good
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Cons: The room smelled a bit when I first moved in, especially the kitchenette, either it got better later or I got used to it. Linens were not changed during my stay (3 nights), but you sort of expect that with a serviced apartment. I would be better if we were told how often they change though.
6,3 Good
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Cons: We found the room cold in the evening and could have done with another blanket or two, as the weather was very cold. The thermostat didn't appear to work. We woke up cold in the night.
4,3 Okay
Pros: Location
Cons: The room and hotel needed refurbishing and there were only old blankets on the bed.
6,7 Good
Pros: Great service . Very good secure parking
Cons:
8,0 Excellent
Pros: It isso convenient and central for shopping and the theatre
Cons: I thought the carpets in the corridors were threadbare
4,8 Okay
Pros: generally efficient and good
Cons: rooms not cleaned on regular basis. i was told it is once a week. at least the rooms can be cleaned more frequently even though linen need not be changed for a few days.
5,6 Okay
Pros: It was in central London
Cons: No complimentary tea/coffee making materials
6,4 Good
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Cons: I would advise people to avoid the £9 cost of breakfast and just walk round the corner to a small cafe and pay half the price.
6,0 Good
Pros: Very close to metro and also easy to walk to atractions
6,4 Good
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Park Plaza London Riverbank is a stunning 4-star deluxe hotel perfect for business or pleasure due to its state-of-the-art facilities and impressive location. Luxury guest rooms, superb function space, suite and home to the award-winning Chino Latino Pan-Asian Restaurant & Bar, Bar & Lounge. 2015 TripAdvisor Certificate of Excellence winner
Overall 8,4 Excellent
Based on 12 198 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,3
Pros: Good location, comfortable room, friendly staff
Good
6,7
Pros: The bed was very comfortable and a great central location
Excellent
8,8
Pros: The swimming pool and the bed.
Good
7,0
Pros: Spacious room
Excellent
8,3
Pros: Nice and comfortable room, good facilities.
Excellent
10,0
Pros: Property was very modern and clean and the staff were super friendly
Excellent
10,0
Pros: Very modern and updated. Our stay was very easy and comfortable. Great location to the bus and short walk to the underground
Good
6,7
Pros: Room was modern and clean
Excellent
8,3
Pros: Comfortable hotel and good location.
Excellent
10,0
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Excellent
9,6
Pros: Breakfast is poor and badley organised, Toast should come with the coffe or tea but only having two toasting machines and ones that you have to put the bread through twise is agrivating. Why do we have to order fried eggs, this takes to long and you can have your breakfast eatern before the waiter returns with the eggs !! very bad.
Excellent
9,6
Pros: Cleanliness, rooms, facilities, staff
Details
Reviews
Overall 8,4 Excellent
Based on 12 198 reviews
Vibe
9,3
Location
9,1
WiFi
8,0
Service
7,7
Room
7,3
Amenities
6,6
Breakfast
6,0
Value
5,1
Location
9,3
Vibe
9,1
Wellness
7,8
Service
7,2
Room
6,4
Breakfast
6,2
Value
5,3
Pool
5,1
Cleanliness
4,7
Food
4,3
Location
9,3
Vibe
9,2
Wellness
7,8
Service
7,6
Room
7,4
Breakfast
4,9
Value
4,7
Location
9,1
Vibe
9,0
Room
7,0
Breakfast
6,1
Service
6,1
Cleanliness
4,9
Vibe
9,1
Location
9,1
Service
6,9
Room
6,4
Bar
6,1
Breakfast
5,4
Value
4,9
Cleanliness
4,7
8,3 Excellent
Pros: Good location, comfortable room, friendly staff
Cons: Carpet wet by door, battery in Tv controller needed replaced.
6,7 Good
Pros: The bed was very comfortable and a great central location
Cons: On first arriving, the kettle in our room ( didn’t realise it was faulty) set off the fire alarm,as it did not switch itself off. The staff that attended were very rude and practically accused us of smoking! The next day we were awoken at 6am due to another fire alarm. We had to leave the buildings and it was not well handled. Turned out that steam from the sauna was the problem. We did not get a proper apology.
8,8 Excellent
Pros: The swimming pool and the bed.
Cons: Walls are so thin...could hear people in corridors and neighboring rooms...
7,0 Good
Pros: Spacious room
Cons: Elevators were too slow, had to wait at least for 5 min to get on
8,3 Excellent
Pros: Nice and comfortable room, good facilities.
Cons: I wanted some garments washed and had to wait 3 days to get them back although they were at the hotel itself the very next day! And I only got them back after checking out and being quite insistent, simply awful!
10,0 Excellent
Pros: Property was very modern and clean and the staff were super friendly
Cons:
10,0 Excellent
Pros: Very modern and updated. Our stay was very easy and comfortable. Great location to the bus and short walk to the underground
Cons:
6,7 Good
Pros: Room was modern and clean
Cons: The hotel was very modern, but a little far from tube for walking but close enough to not require a taxi. After first night, we asked for our coffee and sugar etc to be replenished. Main reason was only decaf sachets were left in tray. When we returned for that night, no sugar and they had replenished our coffee with 6 pods for a coffee machine which we didn't have in our room. Complained again and next day sure enough, we got sugar, double quantity of decaf sachets and 8 pods, but still no regular coffee. At over £160 per night for 3 nights, we also asked if we were actually in the Superior room paid for as we were on 1st floor along from both pool one way and bar the other and got a mmmm yes!! I wonder mmmm!!!!
8,3 Excellent
Pros: Comfortable hotel and good location.
Cons: Mini bar had not been refreshed on arrival and carpet wet by the door.
10,0 Excellent
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Cons: Nope
9,6 Excellent
Pros: Breakfast is poor and badley organised, Toast should come with the coffe or tea but only having two toasting machines and ones that you have to put the bread through twise is agrivating. Why do we have to order fried eggs, this takes to long and you can have your breakfast eatern before the waiter returns with the eggs !! very bad.
Cons: Breakfast !!
9,6 Excellent
Pros: Cleanliness, rooms, facilities, staff
Cons: Nothing
Park Plaza London Riverbank is a stunning 4-star deluxe hotel perfect for business or pleasure due to its state-of-the-art facilities and impressive location. Luxury guest rooms, superb function space, suite and home to the award-winning Chino Latino Pan-Asian Restaurant & Bar, Bar & Lounge. 2015 TripAdvisor Certificate of Excellence winner
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 7,9 Good
Based on 15 198 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,5
Mediocre
2,0
Excellent
8,3
Pros: Overall rating: excellent. The room was very small and did not have a refrigerator. The location Is superb. Walking distance to excellent restaurants and allmost all the theatres. I would stay un the Strand Palace again.
Good
7,9
Pros: The hotel is well located, clean, friendly, and the room was a good size.
Good
6,0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Good
7,9
Pros: Should offer ear plugs in room as very noisy.
Good
7,5
Pros: I asked for Spanish omelette , at first, was told would have to pay for that. The chef later waived it . The “Spanish” omelette however only had tomatoes , lol no other vegetables.
Excellent
9,6
Pros: Service excellent and staff attentive and courteous.
Excellent
10,0
Pros: Location was excellent!
Excellent
8,0
Pros: Central location for theatre land and site seeing
Excellent
9,0
Pros: Breakfast was great. Excellent bacon!There was plenty of room so you never felt overlooked or crowded. Very friendly and well trained staff.
Good
6,7
Pros: The location is quite central. Really worth to select this place. Nice Reception, Gin Bar as well as the ambience. Breakfast was great too.
Details
Reviews
Overall 7,9 Good
Based on 15 198 reviews
Location
9,8
Service
8,1
WiFi
7,6
Breakfast
6,8
Value
5,3
Room
5,3
Comfort
3,3
Location
9,8
Service
8,2
Breakfast
6,5
Room
5,5
Value
5,1
Comfort
3,7
Location
9,9
Service
8,4
Breakfast
7,9
WiFi
6,3
Room
5,5
Comfort
3,5
Location
9,9
Service
7,8
Breakfast
6,9
Room
6,3
WiFi
5,9
Value
5,2
Comfort
4,3
Location
9,8
Service
8,0
Breakfast
7,3
Value
4,8
Room
4,4
Comfort
2,6
7,5 Good
Pros:
Cons: The room was cold, even with the air-conditioning switched off and the bed very hard.
2,0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
8,3 Excellent
Pros: Overall rating: excellent. The room was very small and did not have a refrigerator. The location Is superb. Walking distance to excellent restaurants and allmost all the theatres. I would stay un the Strand Palace again.
Cons:
7,9 Good
Pros: The hotel is well located, clean, friendly, and the room was a good size.
Cons: As a business traveler their was no desk/dressing table that could be used to sit at my computer and work. Also the wifi was open to anybody (no passwords etc.), resulting in low band width, and I could not do any business banking, or document uplift. Also i would mention that the bathroom was small, and the toilet recessed, with a toilet roll holder on the wall at knee height, so i was unable to use it, had to use the toilet in the lobby. if the toilet roll holder had been 6 inches higher the problem would not have existed. My wife is not a big person, and she also had problems using this toilet.
6,0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
7,9 Good
Pros: Should offer ear plugs in room as very noisy.
Cons:
7,5 Good
Pros: I asked for Spanish omelette , at first, was told would have to pay for that. The chef later waived it . The “Spanish” omelette however only had tomatoes , lol no other vegetables.
Cons: It wasn’t really interesting and the Tea was lukewarm , add the cold milk that was already on the table and you were drinking was cold tea.
9,6 Excellent
Pros: Service excellent and staff attentive and courteous.
Cons:
10,0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
8,0 Excellent
Pros: Central location for theatre land and site seeing
Cons: The room was well appointed clean and tidy and great that it was recently renovated but room little tight
9,0 Excellent
Pros: Breakfast was great. Excellent bacon!There was plenty of room so you never felt overlooked or crowded. Very friendly and well trained staff.
Cons:
6,7 Good
Pros: The location is quite central. Really worth to select this place. Nice Reception, Gin Bar as well as the ambience. Breakfast was great too.
Cons: The rooms were tiny though well equipped
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7,8 Good
Based on 5 110 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: I have stayed at this hotel on a number of occasions in the past due to it being located very close to my daughters apartment.
Good
7,5
Excellent
8,8
Pros: Breakfast expensive so didn’t have it. Kindness of concierge team was exceptional as they accommodated our disabled friend excellently- well done Mohammed
Excellent
9,0
Pros: Taxi service ALWAYS available as soon as you walked out the door. Great location for the purpose of my stay. Front desk staff good and always available. Room amenities were also acceptable and as pictured.
Good
7,0
Pros: Location. Helpful and friendly receptionists.
Okay
5,0
Okay
5,0
Pros: Cookies on arrival, helpful staff after room mix up. bed and the pillows nice so good nights sleep
Good
7,9
Pros: Good choice of breakfast. Staff very helpful. Great location for our needs.
Excellent
8,0
Pros: It is a comfortable hotel with a nice lounge bar and very polite, professional staff
Mediocre
3,3
Pros: Consier was ok
Excellent
9,0
Pros: Location
Good
6,5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7,8 Good
Based on 5 110 reviews
Location
8,9
Service
7,8
WiFi
7,7
Breakfast
7,0
Room
5,2
Location
8,5
Breakfast
7,2
Service
6,7
Value
5,0
Vibe
4,9
Cleanliness
4,5
Room
4,4
Location
8,6
Service
8,0
Breakfast
7,1
Value
5,1
Room
4,5
Cleanliness
4,4
Location
9,0
Service
7,6
Breakfast
6,3
Vibe
4,7
Cleanliness
4,4
Room
4,4
Location
9,0
Service
7,8
Breakfast
7,1
Vibe
4,7
Room
4,6
5,0 Okay
Pros: I have stayed at this hotel on a number of occasions in the past due to it being located very close to my daughters apartment.
Cons: Since I have been staying over the years I have seen a marked deterioration in the hotel rooms and in general. The hotel requires some investment in specific renovation. I stayed twice in September and noted that in one of the rooms the fridge had been ripped out and the woodwork was badly damaged.
7,5 Good
Pros:
Cons: The kettle is not safe at all, as it doesn’t switch off automatically. My room was all steamed since I switched it on and went to the shower thinking that it would switch off automatically, and it didn’t... room 1030 if I am not wrong.
8,8 Excellent
Pros: Breakfast expensive so didn’t have it. Kindness of concierge team was exceptional as they accommodated our disabled friend excellently- well done Mohammed
Cons: Breakfast expensive no hairdryer in room
9,0 Excellent
Pros: Taxi service ALWAYS available as soon as you walked out the door. Great location for the purpose of my stay. Front desk staff good and always available. Room amenities were also acceptable and as pictured.
Cons: Menu selections at downstairs restaurant.
7,0 Good
Pros: Location. Helpful and friendly receptionists.
Cons: No evening lounge for diamond members. Moderately poor service from concierge.
5,0 Okay
Pros:
Cons: no coffee in the room, no international sockets, no mini bar, no omelette bar at the breakfast, all for nearly 300 GBP per night.
5,0 Okay
Pros: Cookies on arrival, helpful staff after room mix up. bed and the pillows nice so good nights sleep
Cons: Room mix up on arrival, stains on carpets, chips and knocks in doors and walls . Tired and dated small bathroom. Dated room. Room missing room service menu and facilities lists
7,9 Good
Pros: Good choice of breakfast. Staff very helpful. Great location for our needs.
Cons: Very expensive for basic accommodation. Shower only had one bath towel. The bathroom is tiny and very basic too Areas of the tiles and grout were either missing or a bit stained and grubby.
8,0 Excellent
Pros: It is a comfortable hotel with a nice lounge bar and very polite, professional staff
Cons:
3,3 Mediocre
Pros: Consier was ok
Cons: Not good location not good facilities no pop machines no restaurant of anything to speak of
9,0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
6,5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
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