Royal Garden Hotel

Room was clean, stuff were friendly, location & view wonderful

They have the best staff ever from reception to room service. Reception Sarah was very professional she did her best to make my room ready before 2pm I didn't like the queen room city view at all so i changed for an extra 80£ and got the garden view room, The only thing she didn't mention to me is that the extra price per night was 80£. I found out only at checkout. Room service : had a great moment with Barbara, a great conversation while she came to my room with my order, such a lovely person. Romeo : was amazing and i loved how passionate he was with his job, i promised him to be back to the hotel again and say hi to him. For the pasta i ordered, i didn't like it but the salad was good. The only suggestion and i can make is , more variety of pasta, like penne for exemple. Here they have only spaghetti and tagliatelle. GYM: very nice to be after meetings. They have very coaches but didn't have time to speak to them. Stayed at the gym for about 40 min and left. What makes me come to this hotel even if the price is higher than other 5* hotels in london is the staff, they have the best staff you can find in london, they make you feel home, otherwise its a good hotel. Be ready to see me again.

The bed was very confortable and the room was cosy, the view at the garden was perfect

The location was great.. room services were excellent

The bed and pillows was not comfortable.. the cover was too much heavy and hot