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Hilton London Metropole
4 stars

Hilton London Metropole

225 Edgware Road, London, W2 1JU, United Kingdom
London, United Kingdom
See location+44 207 402 4141
From
R2 193
Cheapest

rate per night

7,6
Good
based on 6013 reviews
6 013 reviews
Room type
Provider
Nightly total
Standard Room
R2 193
Double room
R3 090
Queen room
R3 214

Photos of Hilton London Metropole

Overview

Rating
Central stay within a mile of Hyde Park and Paddington Station. Enjoy onsite bars and restaurants, a gym, executive lounge, and a range of room types. 'Located in the heart of London, Hilton London Metropole offers everything you need under one roof. Our 1,100 bedrooms include a range of room types, from suites and executive rooms to king deluxe rooms with views of the London skyline. We offer four uniquely themed bars and restaurants. Tyburn Kitchen, our neighborhood restaurant, kicks the day off with a grazing-style breakfast and concludes with dinner, where our show-stopping Josper Charcoal grill takes center stage. Experience our East London inspired Bow Bar for unique cocktails created by our expert mixologists. Grab and go or sit and enjoy ready-to-eat dishes from Tyburn Market. Lastly, enjoy our relaxed, family friendly atmosphere at Tyburn Kitchen Bar. Did we mention our fully equipped gym or our refurbished executive lounge yet? Our prime London location means you’re centre to all the action, just a short stroll from Hyde Park and Oxford Street, and only 15 minutes from Heathrow Airport via the Heathrow Express. We also have four tube lines right on our doorstep at Edgware Road underground station. All of this walks hand in hand with our spacious and versatile event space. We offer more than 35 event rooms, including three huge ballrooms, and have received three sustainability accreditations. Our event services include bespoke catering menu options, tech and audiovisual equipment, and room blocks for your attendees.
Rating
7,6
Good
Based on 6 013 verified guest reviews

Latest deals for Hilton London Metropole

Sat 21/12
Sun 22/12
Queen room
bed type unknown
bed type unknown
bed type unknown
Executive room
bed type unknown
bed type unknown
1 king bed
Superior room
bed type unknown
bed type unknown
bed type unknown
Standard Room
1 queen bed
bed type unknown
1 queen bed
Deluxe room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
bed type unknown
Double room
1 twin bed
1 queen bed
1 queen bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hilton London Metropole

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business centre
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

General

  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Soundproof rooms
  • Telephone
  • Storage available

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • No smoking
  • Designated smoking area

Kitchen

  • Microwave
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Kitchenette

Basics

  • Free Wi-Fi
  • Internet
  • Free toiletries
  • Heating
  • Air-conditioned

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Coffee shop

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Bathroom

  • Hairdryer
  • Bathrobe

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Parking

Bedroom

  • Sofa bed

Things to do

  • Gift shop

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Hilton London Metropole

7.6
Good
6013 verified ratings
Wonderful
1629
Very good
1009
Good
1071
Okay
684
Fair
706
Mediocre
386
Poor
528
Guests say
Guests have highlighted significant issues with the hotel's overall quality, citing negative experiences with outdated rooms, broken amenities, and unsatisfactory service. Many reviews mention poor room conditions, including issues like creaky beds, broken TVs, and cleanliness concerns. Although several guests appreciated the good location and attentive staff, it seems that the reception and restoring issues—particularly regarding the rooms—did not meet the anticipated Hilton standard. A developing theme of inconsistency in room quality was also noted, with some guests advising others to seek out newer parts of the hotel.
AI-generated from customer reviews
Location8.5 out of 10
Atmosphere7.5 out of 10
Cleanliness2.5 out of 10
Amenities2.5 out of 10
Room Size2 out of 10
Service1.5 out of 10
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10
Wonderful
Volkan, Jul 2023
Location was great, close to train and metro stations. The hotel also has its own cafe in addition to a full restaurant.
4.0
Mediocre
Anonymous, Dec 2022
Attention to detail is lacking. We asked for a baby crib be added to the room before we arrived as it would be late. Not only was there no baby crib in the room, we requested it be sent up and they sent slippers. There were no fridges in each room which means you have to use the front desk’s fridge. We had our 1 year olds milk put in that fridge however it was put in the freezer. Making it unusabl...
Read more
7.7
Good
Abdulaziz, Dec 2019
Pros (+) The location is very central
Cons (-) The breakfast in the executive lounge needs to be upgraded most of the hot items are cold the choices are limited
3.7
Poor
Aya, Dec 2019
Pros (+) Room size is good
Cons (-) Cleanliness, hospitality, room service, housekeeping, poor heating
4.0
Mediocre
Jeremy, May 2018
Pros (+) The lobby, check in, restaurants, and sitting areas are generous and pleasant. I chose this hotel for its convenience to the Heathrow Express train and local underground lines, and it did nit disappoint. There is also a lovely canal nearby with restaurants for breakfast, lunch, dinner, or a beer. In the lobby, the customer service was world class.
Cons (-) Our room was in the Tower, an older part of the hotel. I specifically booked Hilton because I wanted excellent quality beds and a room comfortable for my elderly mother. The room was tiny, with a dangerously high step into and out of the combination bath/shower. The beds were of poor quality with creaky springs. The mini fridge did not work. This is acceptable for a budget tourist hotel, but this ...
Read more
6.0
Okay
Anonymous, Apr 2018
Pros (+) Good breakfast
Cons (-) Rooms way to expensive for the quality. Rooms old, air-conditioning broken and stinky
10
Wonderful
Jack, Jan 2018
Pros (+) central location, clean room
6.5
Okay
Anonymous, Jan 2018
Pros (+) Location, nice reception
Cons (-) Rooms could do with a revamp, breakfast buffet was very busy with things running out and people being messy
4.0
Mediocre
Rajiv, Jul 2017
Cons (-) After doing online check in with room numbers allotted to me, my one of the room was allotted to someone else. This is ethically wrong. I had booked the hotel with extended stay but checked out the next day.
10
Wonderful
Anonymous, Apr 2017
Pros (+) Very comfortable beds location was a little far from downtown

Location

225 Edgware Road, London, W2 1JU

What's nearby

  • Hyde Park1.4 km
  • Science Museum2.4 km
  • Victoria and Albert Museum2.5 km
  • Natural History Museum2.6 km
  • Piccadilly Circus2.6 km
  • St James's Palace2.7 km
  • Buckingham Palace2.8 km
  • British Museum2.9 km
  • National Gallery3.1 km
  • Churchill War Rooms3.4 km
  • Westminster Abbey3.7 km
  • Big Ben3.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hilton London Metropole

Low season

November

High season

December

Average price (weeknight)

R6 147

Average price (weekend night)

R5 188
Cheapest month to stay with an average 22% drop in price.
Most expensive month to stay with an average 11% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hilton London Metropole

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hilton London Metropole

  • If you’re after a cheap room at Hilton London Metropole, then you should consider staying during the low season. The cheapest deals can generally be found in November and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hilton London Metropole, plan to stay on a Sunday or Friday. The most expensive day is usually Thursday.
  • The cheapest price a room at Hilton London Metropole was booked for on KAYAK in the last 2 weeks was R6 404, while the most expensive was R7 215.
  • How long should you stay at Hilton London Metropole? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Hilton London Metropole

  • Does the Hilton London Metropole have any special offers?

    To have a particularly fun stay at the Hilton London Metropole, book the Leisure Escapes package, which will provide you with 40 GBP (approximately 50 USD) to use at any on-site restaurant or shop. The Stay Hilton, Go Out package has become popular amongst guests, as it includes complimentary high-speed Wi-Fi, late check-out, and two free welcome cocktails. The Weekend Getaway package is similar to the Stay Hilton, Go Out package, but it comes with free breakfast instead of drinks.

  • What are the best rooms to stay in at the Hilton London Metropole and why?

    If you will be staying at the Hilton London Metropole for work, consider booking the King Executive Room, as it contains a large work area, as well as floor-to-ceiling windows that provide guests with scenic views of the surrounding region. If you would prefer a room that is slightly more spacious, there is the Kind Deluxe Room that is only found on the higher floors of the hotel and has a comfortable sitting area and large LCD television.

  • Can families visiting the Hilton London Metropole expect any kid-friendly amenities?

    For those that will be staying at the Hilton London Metropole with their little ones, there are several amenities that can be taken advantage of, including free crib and highchair rentals. Additionally, all on-site restaurants offer separate kids’ menus, and there is a Family Fun package, which comes with complimentary breakfast for four for the duration of your stay at the hotel. If your child is under the age of 12, they can stay at the hotel for free as long as they are accompanied by an adult.

  • Is the Hilton London Metropole near any public transportation?

    Those visiting London oftentimes choose to use public transportation to visit local attractions, as it is both affordable and efficient. Fortunately, the Hilton London Metropole is conveniently located next to several transport stops, such as the Edgware Road Station subway station that is a 3m walk away and services the Circle, District, and Hammersmith and City lines. If you would prefer to take the bus, the Edgware Road Praed Street stop can be reached by foot in 5m, and you will find several lines, including 6, 16, 23, and 36.

  • What are the easiest ways for guests to go from London Heathrow Airport to the Hilton London Metropole?

    When traveling from London Heathrow Airport to the Hilton London Metropole, driving and public transportation both take approximately 50 to 60m. If you have a lot of luggage and would prefer to grab a taxi, use a ridesharing service such as Uber, which will cost you around 37 to 45 GBP (approximately 46 to 56 USD). For those that are interested in using local transportation, take the subway lines Piccadilly and District. One-way tickets can be purchased for 4.90 GBP (approximately 6 USD), while an unlimited day pass will cost you between 13.10 and 18.60 GBP (approximately 16.40 to 23.30 USD) depending on which zones you are purchasing the pass for. (Prices checked 17/06/19).

  • Where is Hilton London Metropole located?

    Hilton London Metropole is located at 225 Edgware Road in City of Westminster, 3,8 km from the centre of London. Hyde Park is the closest landmark to Hilton London Metropole.

  • When is check-in time and check-out time at Hilton London Metropole?

    Check-in time is 15:00 and check-out time is 12:00 at Hilton London Metropole.

  • Does Hilton London Metropole offer free Wi-Fi?

    Yes, Hilton London Metropole offers free Wi-Fi.

  • How far is Hilton London Metropole from the airport?

    Hilton London Metropole is 15,4 km from London City.

  • How does KAYAK find such great Hilton London Metropole hotel deals?

    KAYAK scours the web for all room deals available at Hilton London Metropole in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton London Metropole and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton London Metropole.

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