Zermatt hotels

Zermatt hotels

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Zermatt, Switzerland
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Low season May
High season June
  Average price (weeknight): R2 769
  Average price (weekend night): R3 977

cheapest month to stay

72%

expected price decrease

most expensive time to stay

681%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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How much is a cheap hotel in Zermatt?
KAYAK users have found double rooms in Zermatt for as cheap as R486 in the last 3 days. The average price is R6 277.
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In the last 72 hours, users have found Zermatt hotels for tonight for as low as R488. Users have also found 3-star hotels from R1 401 and 4-star hotels from R1 854.
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Best Zermatt hotels

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The Omnia - Zermatt - Building
1
9,7 Excellent (635 reviews)
R9 403+
Overview Reviews
When you stay at The Omnia in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise and 6 minutes by foot from Matterhorn Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
10,0 Excellent
Pros: Good customer service and very professional
10,0 Excellent
Pros: Outstanding service! I want to thank all the Omnia team who was so nice and welcoming. The whole team helped me surprise my love one with my proposal. They prepared a bouquet of beautiful red roses and a bottle of champagne in our room (upgraded room btw!) The view from the room was stunning. I strongly recommend you to stay in this hotel mountain lodge. Loved the bat cave too;)
10,0 Excellent
Pros: We knew The Omnia will exceed our expectations right after we were driven there through "the cave" entrance. A very unexpected room upgrade, which offered amazing views was a nice surprise ... and everything else was just as exceptional as the first impression! The staff was very attentive and professional - on a level we haven't experienced anywhere else. We liked the attention to details which is noticeable throughout the entire premises and through many different personal touches, such as daily chocolate gifts in our room, umbrellas when the weather doesn't cooperate, staff knowing exactly what you need, etc. We spent quite a lot of time in a very nice, quiet and impeccably clean spa with saunas and we think this is definitely one of the highlights of this hotel. Another thing which we liked a lot was the bed, which was very comfortable and they even prepare it for daybed after the lunch. Perfect! Overall, we are already looking forward to be back to The Omnia!
Cons: Although I am sure, if we brought this up with the staff, they would make sure to find a solution, we missed a place to hang/dry our swimsuits in the bathroom, and having just a little more space for personal care items there would also be great.
10,0 Excellent
Pros: The most amazing staff and hospitality. They knew our names and rooms and were so incredibly helpful. They breakfast was 10/10 amazing. 100% would stay here again.
10,0 Excellent
Pros: Superb service in every aspect of our stay. The hotel had called ahead to reconfirm our arrival time to arrange pick up at the train station. Indeed we received an email well in advance to confirm our arrival time as well. Check in experience was excellent and fast. We were greeted warmly by Michelle from management who personally walked through all the facilities that were of interest to us and showed us to our room, followed with our welcome drink. The complimentary Burbon was a nice touch, and refilled during our stay. The room was clean contemporary in style and good size. The bathroom design was very thoughtful; plenty of spaces and towels. The bathroom lights could be dimmed to fit individual taste of ambience for a hot bath. The only pity would be the plantation shutters in the bathroom did not work very well. The bedding and quilts were super comfortable. We were impressed that the room was cleaned up by mid-morning, and turn-down service very punctual. Breakfast selection was plentiful. Besides the continental portion, there was also a hot menu with many choices to be ordered as well. We were spoiled by the warm hospitality of the young lady (from Taiwan) who catered to our every needs. The location of the hotel is perfect. It is away from the noise and festivity of the main street and yet quickly accessible by the hotel elevator leading to a short tunne to main streetl. All major point of interests are within a comfortable walking distance from the hotel. One gets a good view of the Matterhorn and the whole town of Zermatt from the hotel's observation terrace. We were very grateful that the front desk staff had consciencously reminded us of the schedule changes of the chair lifts due to weather conditions. Otherwise we would have had missed the whole point of our trip to go up to the Matterhorn glacier paradise. We will gladly make The Omnia our choice of stay next year.
Cons: Since a desk is not part of the room fixtures (and rightly so I agreed with the room decor), some kind of a work stool for working with a notebook computer would be nice for business travellers.
Hotel Daniela - Zermatt - Bedroom
2
9,6 Excellent (747 reviews)
R4 760+
Overview Reviews
With a stay at Hotel Daniela in Zermatt, you'll be within a 5-minute walk of Matterhorn Ski Paradise and Mountaineers Cemetery. Featured amenities include multilingual staff, a safe deposit box at the front desk, and an elevator. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: So friendly, beautiful rooms, delicious food. Nothing was too much trouble. Centrally located with view of mountains.
Cons: Nothing, it was perfect.
10,0 Excellent
Pros: Everything! Room is cozy and spacious, amazing SPA and breakfast. About 8 min walking to ski lift
9,2 Excellent
Pros: Very helpful and friendly staff, from front desk to the cafe waitress The place is decorated like a home, cosy and comfortable Room was nicely decorated also, feels like coming back to home after a day of activities outside Bathroom was well equipped and shower pressure is not bad Location is good, abt 7 min walk from the main happening area. We prefer a quiet accommodation so this is good. Breakfast is simple but tasty and fresh The hotel shuttle from/to the hotel is very helpful esp when u have lots of luggage
Cons: There is no air condition during the period we were there, so it can be slightly stuffy when the windows are closed
9,6 Excellent
Pros: Nice hotel with lovely staff. Pick up service is wonderful.
6,7 Good
Cons: Checkout timings in Switzerland are very early compared to check in timings.. we were on our way down to reception for our checkout and suddenly we had to take a few calls which made us take the luggage out by 15 minutes.. the call we received from hotel to checkout was a bit rude.. considering that it’s our honeymoon which the staff knew about , we expected them to be courteous and not call and be rude for the checkout to happen soon.. secondly, on our checkin the bathroom had a strange smell.. when notified , the receptionist came in to the room and thanked us for letting us know about it and left .. the first day receptionist was very nice.
9,2 Excellent
Pros: Comfortable room and good. Breakfast and minibar are already included in the price. Special food requirement is provided. Free transportation to the train station. Staffs are very helpful.
Cons: Taking a bit time to walk from train station and it is better to take taxi when arriving.
9,2 Excellent
Pros: The hotel was lovely. The room was clean and nice. We was able to see Matterhorn from the room. The breakfast was very good, love it!
Cons: No lunch or dinner at the hotel.
5,8 Okay
Pros: Bed
Cons: No tea spoon in the room.. my bf was not happy bec the staff in the reception is not nice to him, just bec he asked 2x..
9,6 Excellent
Pros: Hotel Daniela simply exceeded our expectations. It is small, cozy and familiar but with a modern touch and plenty of facilities and services. I think they have the best combination of tradition and modern design I have seen lately in an alpine hotel. The staff was incredible helpful and friendly. Breakfast was very good (kudos to Silvana for her service). Check-in and check-out were ridiculously quick and simple.
Cons: The mattress was a bit hard and the pillow too soft for my taste.
Hotel Romantica - Zermatt - Building
3
9,6 Excellent (481 reviews)
R3 388+
Overview Reviews
With a stay at Hotel Romantica, you'll be centrally located in Zermatt, steps from Matterhorn Ski Paradise and Matterhorn Museum. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.
10,0 Excellent
Pros: The hotel is very welcoming and the owners are very friendly and will give you information about places to visit etc. This hotel makes you feel like at home.
10,0 Excellent
Pros: Hotel managers were top notch! Their restaurant recommendations within Zermatt were superb! The premises were beautiful, breakfast was great, and the chalet room was perfect!! A super charming hotel. I can’t recommend it enough.
10,0 Excellent
Pros: Fantastic location, very close to central Zermatt, and key transport links. The owner was exceptionally helpful, giving us the best tips of where to go. Breakfast was good, and you felt very welcomed overall.
Cons: Rooms are a little small, but they’re very modern, clean and comfortable.
10,0 Excellent
Pros: Probably our favourite stay during our 3 weeks euro trip holiday. Thor was the greatest host. Our train arrived late past check in and Thor waited for us until we checked in. He also provided us a map with detailed instructions on how to get to the Matterhorn and our other destinations. The room was the coziest thing ever with a sunrise balcony view in the morning. Makes us definitely want to return to Zermatt again soon!
Cons: Nothing at all!
8,8 Excellent
Pros: Friendly staff. Beautiful garden. We became very useful information and advice from the hotel staff.
9,6 Excellent
Pros: it is easy to say that we came here just to relax and get away in beautiful Zermatt. But what really makes a great experience is the fantastic hosts, Thor and Michelle. Such lovely people with the right attitude and vision for running this hidden gem in Switzerland.
Hotel Bellerive - Zermatt - Building
4
9,6 Excellent (317 reviews)
R4 892+
Overview Reviews
When you stay at Hotel Bellerive in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise and Mountaineers Cemetery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
10,0 Excellent
Pros: Staff was exceptionally friendly. Breakfast was great. Beautiful Rooms. Would definitaley recommend!
9,6 Excellent
Pros: Very nice and modern small hotel in the middle of the cute town of 10 Mart. The excellent staff really makes you feel at home!
Cons: The small spa area could benefit from some relax zones for reading or dozing between treatments.
10,0 Excellent
Pros: Beautiful, charming property. Convenient location. Loved the design of our room. Great staff ! Highly recommend it.
9,2 Excellent
Pros: Breakfast and location were both really good. Convenient location to central area of town and various lifts to the sights. Lovely staff. Hearty, fresh breakfast was available daily, and good coffee which is important when you are up early to engage in exercise and activities all day. Rooms were spacious and clean.
Cons: Spa was smaller than expected and only open for limited hours in the late afternoon and evening. Found the steam room was not working great during the time we were there (summer 2019). Overly soft bed pillows.
10,0 Excellent
Pros: Exceptional hotel! Beyond friendly and helpful staff. Yummy breakfast with a great orange juice machine. Got a lovely room upgrade with a view of the Matterhorn. Will definitely recommend to all friends.
10,0 Excellent
Pros: Fantastic hotel! The location was excellent - nice quiet spot with a view of the Matterhorn from some of the rooms. We spent quite a bit of time relaxing in their lovely courtyard. The breakfast buffet was beautiful and had a large selection. The staff was extremely helpful and friendly - when we arrived we were pleasantly surprised to learn that they upgraded our rooms. They also offered complementary transport to/from the train station. We couldn't have picked a better place to stay!
Cons: Nothing!
10,0 Excellent
Pros: Friendly staff, wonderful breakfast, fantastic location - we could see the tip of the Matterhorn from our balcony. The Spa was a wonderful way to relax after walking all day. Couldn’t fault it , absolutely wonderful and hope to return for a longer stay next time.
Hotel Matterhorn Focus - Zermatt - Building
5
9,5 Excellent (655 reviews)
R6 279+
Overview Reviews
When you stay at Hotel Matterhorn Focus in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise and Zermatt-Furi Gondola. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.
9,2 Excellent
Pros: Location Location. Next to cable car and peaceful with Mt Matterhon view. Love the outdoor Jacuzzi
Cons: ABF selections too limited considering we paid for this Hotel.
10,0 Excellent
Pros: Clean big room. View of the Matterhorn when it’s not blocked by clouds from the room and also the tub. Bed is comfortable. Staff were very friendly. The pool is very modern and cool, with indoor and outside area. Pool is heated.
Cons: Pool is usually very crowded.
10,0 Excellent
Pros: Everything was perfect
10,0 Excellent
Pros: Large space; outdoor pool; friendly staff; interior design; comfy bed
9,2 Excellent
Pros: Everything was outstanding though we did not make use of the spa. Free transport from and to train station( very friendly driver), wonderful people at the reception and at breakfast buffet! Welcoming drink, coffee facilities, amazing views from the room, we had room with village view( not of Matterhorn) but that we knew already! Super chic design of the room and a lovely balcony.It was a fantastic experience. You will not regret staying at this hotel
Cons: Nothing too serious to mention it!
Hotel Firefly - Zermatt - Building
6
9,5 Excellent (420 reviews)
R13 229+
Overview Reviews
When you stay at Hotel Firefly in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise and 5 minutes by foot from Zermatt-Furi Gondola. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: We had such a lovely experience at Hotel Firefly. Everything was first class! Great combination of luxury, details to design, and extraordinary customer service. The location is perfect with views of the Matterhorn and within a few minutes walking distance to the main street. Fantastic breakfast served in our room which is definitely a positive point This hotel exceeded my expectations and undoubtedly the best hotel ever for me .
Cons: Nothing and nothing.
10,0 Excellent
Pros: Everything was perfect. We loved absolutely everything at Firefly!
Cons: Nothing. We loved everything!!
10,0 Excellent
Pros: Probably the best hotel experience we have had - and we are traveling a lot. Amazing ambiance, the hotel is decorated with a lot of very nice details, outstanding pool and spa area and a top notch service. The location is perfect in Zermatt close to everything. The breakfast served in room makes it a total luxury experience. Would come back in a heartbeat.
9,6 Excellent
Pros: Reception staff are very helpful with always warm welcome to us. The appartement is quite spacious and with a big open kitchen and dining room, suitable for a family group like us. Really enjoy the in-room breakfast every morning!
Cons: None
9,2 Excellent
Pros: Then panoramic view and feeling of living in the chalet. The breakfast served in the room was also a luxury. Staff was very responsive and friendly.
Cons: We had a suite with three rooms and only one bathroom. And three toilets. Which was a bit strange. Would have liked one more bathroom.
10,0 Excellent
Pros: We loved EVERYTHING about Firefly! The staff, the location, the room, the view, the spa, the bar, the garden, the way they welcomed our little dog and the thoughtful birthday surprise. It was a perfect stay and we will be back!
Cons: Nothing
10,0 Excellent
Pros: Highly recommended to stay with Firefly hotel. We had book family garden as there was only 4 of us with an accommodation of 3 bedroom, 3 washroom(1 with bathtub), a huge big living room, kitchen with all full equipment provided and a Super big beautiful garden all by yourself. We had book with Breakfast provided which you will need to select selection from drinks to dessert, they even added the column below if you have an special request that’s was not in the menu. They will try their best to prepare for us. Hence with the request we had written on, they had make out day with a great start! Which is wonderful sumptuous breaky! The bedroom bed was 110% comfortable! And it’s Super clean every single place and corner of the house. The facility of firefly- highly recommended after you have head back from the Matterhorn mountain cause you will be very tired. So you must go to the Jacuzzi and Sauna. There is only 1 word to say, it’s beautiful! Their customer service at the front desk, was welcoming, loving and make us feel homey, with any question we needed help, they will definitely find an answer for us with the correct. The only bad was the surrounding people who leave there had attitude problem. Maybe due to we are Asia Chinese.
Cons: Nope everything perfect
10,0 Excellent
Pros: Fantastic location, super clean, incredible ammenities and decor, best breakfast in Zermatt served in your own room. It's like being in your own home in Zermatt. Staff is second to none! Excellent, attentive staff that bends over backward to help you with any question or need you may have.
10,0 Excellent
Pros: Kids loved it! My daughter got a cake and balloons in our suite for her birthday! Is a great touch!
Matterhorn Lodge Hotel & Appartements - Zermatt - Building
7
9,5 Excellent (284 reviews)
R6 308+
Overview Reviews
With a stay at Matterhorn Lodge Hotel & Appartements, you'll be centrally located in Zermatt, steps from Matterhorn Ski Paradise and St. Mauritius Church. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: Fantastic staff, great location and best place we stayed at in Europe. Breakfast was delicious and meticulous attention to detail in all aspects of our stay. Highly recommend staying here.
Cons: Nothing
9,2 Excellent
Pros: Second time here and still a wonderful experience.
Cons: We got a ground floor room that was way too dark.
10,0 Excellent
Pros: The breakfast was incredible, and the focus on made-to-order eggs and provided-on-request breads and sides made the breakfast taste fresh and the breakfast experience feel personalized. Ruth, a manager, was also wonderfully responsive to questions about local activities and hiking trails and provided incredibly thorough check-in help.
Cons: N/A--it was a perfect stay!
9,6 Excellent
Pros: Very modern and relax hotel near the center and station. For transportation between station and hotel for arrival and departure , it is possible to have shuttle car helping take the heavy luggage.
Cons: It would be more grateful if the refrigerator is equipped at the room to make ice pack not melt the chocolates to home and bring cold water to outside for sightseeing.
9,2 Excellent
Pros: Look from the outside a quintessentially Swiss property but very modern and comfortable inside
Cons: Nothing
8,8 Excellent
Pros: The two young staff members Rafael and a young woman were very very nice and welcoming. Rafael can make a great gin and tonic. The housekeeping staff were very kind. The decor. The central location. The lovely toiletries. The bathroom. The lights.
Cons: The truly AWFUL 'welcome'. We arrived 18 minutes early to ask for an early check-in as one of us was feeling quite ill. We were told 'No... go and look at the museum and come back'. We sat in the foyer for 18 minutes and were then ..magically.. allowed to our room where our bags were waiting for us. We were appalled by this. Rude and thoughtless behavoour by someone on the hospitality business.. but then again, we guess 'rules are rules'. The lack of a fridge in the rooms. Those horrible coffee machines which we just can't get the hang of. The price was quite high.
10,0 Excellent
Pros: unbelievable location
Cons: nothing to say - everything perfect
10,0 Excellent
Pros: Very friendly staff and a clean room with nice mountain view. Very comfortable to stay.
Cons: Nothing.
9,2 Excellent
Pros: the host is vey kind and helpful, she over all help to satisfy our stay starting from warm welcome till warm goodbye.
Cons: she charged us 100 EU for 2 hours late checkout! it is recommended to not get too many luggage otherwise it will be hard for reach to/from the apartment.
9,2 Excellent
Pros: excellent location- close to the busy Bahnhofstrasse without being disturbed by it special focus on sustainability (in a small town that has already the enormous advantage of having no car noise nor related gas emissions) lots of customer focus from small but efficient crew
Chesa Valese - Zermatt - Building
8
9,5 Excellent (279 reviews)
R4 746+
Overview Reviews
With a stay at Hotel Chesa Valese, you'll be centrally located in Zermatt, steps from Matterhorn Ski Paradise and 3 minutes by foot from Mountaineers Cemetery. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: Room is clean & comfort, our room is Matterhorn view which is exactly right in front of the balcony ; great view. The breakfast is good too. location is walking distance to the Main Street for shopping & foods.
10,0 Excellent
Pros: Location, staff friendlines
Cons: None
10,0 Excellent
Pros: Very pleasant stay. Super warm and helpful staff. Gave us lots of recommendations regarding where to go. Thanks for the welcome gifts. Good location walking distance to lots of nice restaurants, town centre, train station and cable car station. Can buy daily peak pass from the reception which gives you unlimited access to trains and cable cars from Zermatt. The room is very clean. Good breakfast. Will definately come back!
10,0 Excellent
Pros: The location, the amenities, the room, the view...everything was wonderful.
10,0 Excellent
Pros: The best
Cons: Nothing
Hotel Bella Vista - Zermatt - Building
9
9,5 Excellent (236 reviews)
R3 811+
Overview Reviews
When you stay at Hotel Bella Vista in Zermatt, you'll be in a shopping district, just steps from Matterhorn Ski Paradise and 6 minutes by foot from Zermatt–Sunnegga Funicular. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is available for a surcharge.
10,0 Excellent
Pros: The view from my room was fantastic! The staff were friendly and super helpful with great recommendations on a hike to take. I enjoyed the wellness center at the end of each day of hiking as well.
10,0 Excellent
Pros: This hotel has the best view!!! We'll book this hotel if we visit Zermatt next time:)
8,8 Excellent
Pros: The room is clean, nice staffs and the hotel have a good view of the mountain.
Cons: A litter bit far away from the town centre.
10,0 Excellent
Pros: A very warm and welcoming hotel! I loved that it was a family run hotel and they were very helpful when we were asking for advice on hikes/restaurants. I had a constant smile on my face. Also very clean and the wellness area was magnificent!
10,0 Excellent
Pros: We enjoy so much the first hand and splendid view right at the deck of the breakfast room of the golden sunshine of Mt. Matterhorn - what a life time experience! Also, the lovely owner Fabbrice treats us like families which makes our stay as an more than amazing one!
Cons: If we know we could have asked a courtesy pick up at the station instead of dragging the luggage all the way up to the hill!
10,0 Excellent
Pros: It's a beautiful hotel in a great location with a view of the Matterhorn. The interior is tastefully appointed with a lovely traditional Swiss theme. The room was comfortable and well appointed. We especially appreciated the attention to detail with a personalised welcome message in our room and o our breakfast table. Breakfast was delicious with a wide range of homemade items including fresh bread. But most of all, the welcome was warm and genuinely friendly, and very much appreciated.
Cons: That we couldn't stay longer!
9,2 Excellent
Pros: Beautiful hotel, amazing and helpful staff!
Romantik Hotel Julen - Zermatt - Building
10
9,4 Excellent (854 reviews)
R5 979+
Overview Reviews
With a stay at Romantik Hotel Julen, you'll be centrally located in Zermatt, steps from Matterhorn Ski Paradise and Mountaineers Cemetery. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: Everything, and I would like to thank all the staff in the hotel ❤️
8,0 Excellent
Pros: The staff very nice!
Cons: The room to small.
9,2 Excellent
Pros: Very good service and clean room , really happy to stay here
Cons: Nothing
9,6 Excellent
Pros: All
Cons: Nothing. A little bit expensive (Zermatt average)
10,0 Excellent
Pros: Great location, near ski cable car and the center of the village. Very friendly stuff! Very quality hotel!
10,0 Excellent
Pros: Perfect place to stay in Zermatt! Great mix between authenticity and modern vibes. I don think myself staying at any other hotels in Zermatt!
Cons: Was all good!
Parkhotel Beau Site - Zermatt - Building
11
9,4 Excellent (775 reviews)
R4 293+
Overview Reviews
In the heart of Zermatt, Parkhotel Beau Site is within a 5-minute drive of Sunnegga Ski Resort and Unterrothorn. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: Parkhotel Beaus - is really nice and of course is not possible do not feel very comfortable in this Hotel. Hotel is nice from all points of view - everything is on high level and looks a bit luxury even ;-) Room, bed and all the facilities are really comfortable. Little surprise - swiss chocolate - make a good welcome!
Cons: Nothing.
10,0 Excellent
Pros: Perfect view from the balcony.
Cons: Nothing much
9,2 Excellent
Pros: Friendly staff, wellness facilities, view from our room, afternoon tea, breakfast, shuttle service to and from the train station.
Cons: Decor was a little dated. We had a room over the bar and could hear the piano player very clearly until around 11pm!
10,0 Excellent
Pros: Great breakfast. Also great dinner options. Great waiters, especially Nicholas. And the reception staff as well. They really make you feel welcome. We desire to be once back in that pleasant atmosphere.
Cons: Nothing to dislike.
Christiania Mountain & Spa - Zermatt - Outdoor view
12
9,4 Excellent (771 reviews)
R5 797+
Overview Reviews
With a stay at Christiania Mountain & Spa, you'll be centrally located in Zermatt, steps from Matterhorn Ski Paradise and 4 minutes by foot from Zermatt–Sunnegga Funicular. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: Hotel in a great place, we got a room with a mountain view, excellent hotel service, picked us up from the train to the hotel and from the hotel back to the free train!, Kind service, the staff smile and are very helpful. The breakfasts are rich and plenty of choice, delicious food, in the hotel a heated pool, Jacuzzi and savanna with mountain views. In a nutshell we had that was amazing!
Cons: אין מזגן בחדר
10,0 Excellent
Pros: Super friendly staff. Amazing location. Even got an unexpected upgrade!
10,0 Excellent
Pros: Our room was clean and had a wonderful view of the Matterhorn. It has been updated and was comfortable. The breakfast was yummy and there was a wide variety of meats, cheeses, breads, eggs, bacon, yogurts, and vegetables. Our server for three of the four days we were there was wonderful and he remembered that we wanted black coffee without milk. The pool and spa were a relief after each day of hiking and the spa jets for feet were amazing. Great place!
Cons: Nothing
10,0 Excellent
Pros: Excellent and friendly staff Marvelous and functional rooms Great spa
Cons: Nothing that comes to my mind
9,6 Excellent
Pros: The location and view
10,0 Excellent
Pros: Everything
8,8 Excellent
Pros: Upgraded me . Cosy comfy beds. Nice breakfast. 100 mtrs from Sunnega funicular. Nice bar
Cons: 15-20 minutes walk from Main street. Few staff not freindly. No coffee in room
Cervo Mountain Boutique Resort - Zermatt - Bedroom
13
9,4 Excellent (751 reviews)
R8 177+
Overview Reviews
With a stay at CERVO Mountain Boutique Resort in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge.
7,0 Good
Pros: Overall experience is excellent! Room is nice and clean. Breakfast is the best I had in Switzerland!
Cons: One of the waiter who serves breakfast is not very nice to us. It seems that he is too busy to care. He indeed brought us the breakfast but his impatience and unprofessional are shown on his face!
10,0 Excellent
Pros: Will not forget this terrific experience so soon. Despite the difficulties my wife and I have endured before getting to Zermatt with regards to luggage delay, all the staff and hotel amenities enabled us to have the most wonderful and relaxing holiday of our lives. Super-welcoming staff, superb restaurant, great wellness centre, phenomenal breakfast, free pick up at the airport, heaps of gifts, free drinks inside the fridge... and the list goes on and on. Worth every cent... Thanks Cervo Boutique Hotel for this unforgettable stay.
Cons: Nothing
9,6 Excellent
Pros: Super friendly staff, incredible experience and the food was delicious! We will come back again
9,6 Excellent
Pros: Well designed room with comfortable space. Nice and hospitality staff. Also they have a well-known restaurant with great mountain view.
10,0 Excellent
Pros: Everything, the service, the vibe, even the beer I'm the mini bar was better than a good Swiss store bought one. This place is magical I recommend it so much
Cons: Nothing!
10,0 Excellent
Pros: It’s very kind of Janic who welcomed us warmly and friendly. I’ve loved Cervo from decorations, location, the room view (room 405), the food ... to every staffs. They provided free pick up from and to zermatt train station, the welcome drink, the beers in room, chocolates and fruits. Briefly, We will come back!!!
Cons: Nothing
Hotel Welschen - Zermatt - Building
14
9,4 Excellent (691 reviews)
R2 482+
Overview Reviews
When you stay at Hotel Welschen Zermatt in Zermatt, you'll be in the mountains, just steps from Matterhorn Ski Paradise and 4 minutes by foot from Zermatt–Sunnegga Funicular. Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: Amazing View of Matterhorn from our room, love it !!
9,6 Excellent
Pros: We especially liked the extra friendly staff . We paid extra for a room with a balcony facing the Matterhorn and it was an awesome view!
Cons: There was no desk with an outlet nearby to set up lap top, there was a table, but no outlet.
10,0 Excellent
Pros: Would recommend everyone to stay in this accommodation.
8,3 Excellent
Pros: Their staffs are very nice. Distance from Zermatt rail station to the hotel is about 10 minutes walking. The view from balcony of my room is fabulous. Snow-capped mountains and Matterhorn surround the village. Breakfast is simple but delicious.
10,0 Excellent
Pros: the matterhorn view
10,0 Excellent
Pros: We had the most amazing view of the Matterhorn! We also had a deck to sit and enjoy the view. The staff were very friendly and helpful. The hotel is located in a quiet area.
10,0 Excellent
Pros: Location, hospitality, kindness
Cons: None
7,9 Good
Pros: The room with balcony and view was as promised.
Cons: The guy who checked us in could be a little bit more patient and service oriented.
9,6 Excellent
Pros: Staff were very friendly and helpful. Breakfasts were good. Great view of Matterhorn from the breakfast room and the garden of the hotel.
Grand Hotel Zermatterhof - Zermatt - Building
15
9,4 Excellent (658 reviews)
R16 091+
Overview Reviews
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has facilities measuring 400 square feet (37 square meters), including conference space. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: This is the Grand Dame of Zermatt. We had a 700 square foot suite with 2 full bathrooms and a view of the church and Matterhorn beyond. Swiss charm and efficiency in every detail! After our long train ride from Chur on the Glacier Express, we were greeted at the hotel with a bottle of champagne, which we consumed on our private balcony as the sun cast its alpenglow over the Matterhorn. Concierge did a superlative job of helping us with hiking trails and restaurant selections. Free continental breakfast in the morning delivered to your room. Lovely staff whose names you will soon learn and appreciate over the course of your stay. You will leave the hotel and Zermatt with fond memories that will be hard to replicate.
10,0 Excellent
Pros: Was welcomed by friendly staff and given a surprise upgrade to a very comfortable junior suite, way too much space for one person but very much welcome! Also provided complimentary wine, champagne, and soft drinks. The room had a balcony and a lovely view outside. Breakfast was excellent - I always look for vegan options and while there was no alternative to the eggs provided for everyone else, they provided avocado when asked and I was able to put together a lovely meal with fresh fruit, bread, and vegetables from the buffet. Soy milk was readily available. Everything was provided and thought of in the room, the front desk staff gave me lots of tips for things to do, and one of them dropped me off at the station with the small electric shuttle on my last day. Amazing stay and I’ll be back if I’m ever in Zermatt!
Cons: I’ve seen some complaints about the church bells and sympathize - these were quite loud for me too but I was already awake so I got used to it after a bit. Only real nitpick I have was a low water pressure in the shower, but that’s very minor.
10,0 Excellent
Pros: The front desk staff were amazing. So friendly and helpful. Can’t say enough about the service. The room was also excellent. We have no complaints
10,0 Excellent
Pros: The room was gorgeous and the position is perfect. The terrace is the best in Zermatt. We were able to dine in the brassiere with our doggie
10,0 Excellent
Pros: Wonderful view of the Matterhorn from the balcony, room comfortable and clean, pleasant and relaxing atmosphere. Breakfast excellent, served in a beautifully decorated classical style salon. Concierge, reception, restaurant, housekeeping and gym staff all very professional and welcoming. Horse-carriage ride from and to the train station always much appreciated by children young and old!
Cons: All was very good.
9,6 Excellent
Pros: Perfect location
Europe Hotel & Spa - Zermatt - Building
16
9,4 Excellent (656 reviews)
R6 001+
Overview Reviews
With a stay at Europe Hotel & Spa in Zermatt, you'll be within a 5-minute walk of Matterhorn Ski Paradise and Mountaineers Cemetery. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
7,1 Good
Cons: The bed is bad , there was a bad smell came from the bathroom
8,0 Excellent
Pros: The staff were friendly and helpful. They can provide pick-up service from the train station. Excellent design of the room and has the great view of the Matterhorn.
8,8 Excellent
Pros: Everything was great! The room is spacious. Excellent view of Matterhorn from the hotel room! Breakfast was really lovely. The staff was super helpful and willing to accommodate your needs. And the spa center is amazing!
Cons: Rooms are pricy. Spa closes too early (8pm).
10,0 Excellent
Pros: Staff was warm, friendly, and helpful. The spa was wonderful. Very clean, not too crowded, and well staffed. The complementary breakfast was delicious and diverse. My room was spacious, clean, and comfortable with a great view. Easy check in and check out. Would stay here again.
Cons: Elevators were a bit confusing at first. Slightly embarrassing going up from the spa in my robe and accidentally ending up at the lobby, but oh well! Easy after that mistake.
9,2 Excellent
Pros: Very happy about my night hier, friendly staff that threat you as family, apple everywhere.
Cons: Wellness area a bit small

Best rooms in Zermatt

Artist-Apartments & Hotel Garni - Zermatt - Building
1
9,5 Excellent (165 reviews)
R2 716+
Overview Reviews
With a stay at Artist-Apartments & Hotel Garni in Zermatt, you'll be near ski lifts, within a 10-minute walk of Mountaineers Cemetery and St. Mauritius Church. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
9,2 Excellent
Pros: Richard met us at the train station and whizzed us through zermatt on his electric taxi. He was incredibly helpful and advised on the best hikes and where to get lift passes. He even did a bakery run in the morning! Flat is well equipped for self catering and all the terraces have an incredible view of the Matterhorn. Would definitely stay again.
10,0 Excellent
Pros: Superb view of the Matterhorn and great value for money. Richard (the owner) was incredibly welcoming and helpful.
Cons: Nothing!
10,0 Excellent
Pros: Friendly house administrator and fantastic view looking toward Matterhorn, watching her every draws and dusks.
9,0 Excellent
Pros: Richard is a great host. Though we did not ask him to pick us up and arrived earlier than the check in time, he nevertheless showed up at Zermatt train station just because we told him our travel plan a day before. He also gave us a lot of tips about the hiking trails, shortcuts and provided us great walking sticks. The breakfast was hearty. Together with Richard's humor, we laughed so hard to begin each day in Zermatt. The hotel is located not exactly at the center, but rightly because of that, we got a fantastic view of Matterhorn from our balcony so we could say good-morning and good-night to Matterhorn during our stay. We broke a small part of a walking stick. Though we would like to reimburse Richard, he had it repaired and insisted not to take our money. We love the apartment most for Richard's sunshine personality. He showed us the genuine Swiss hospitality.
10,0 Excellent
Pros: Richard kindly supported us everything even before our trip. He gave us a perfect room with a spacious balcony. It’s been a wonderful stay thanks to him. Thank you!
9,2 Excellent
Pros: From the moment Richard picked us up from the station to the moment he dropped us off we loved our time here. When the blurb said “views of the Matterhorn” it means views of the Matterhorn. It was the first thing I saw from bed in the morning. The apartment was very comfortable and had a great balcony for just sitting and looking at the mountain. It it just far enough out of the town centre to be away from the crowds but an easy 10-12 minute walk from everywhere you need to be. The area around appeared to be largely residential. The bath was wonderful after a long day hiking in the mountains. We are very happy we chose to stay here.
10,0 Excellent
Pros: Service was great and friendly, familiar feeling of being in a second home. Location was great, between the busier main street and the more quiet and equally interesting outskirts of Zermatt. Having an absolutely perfect view of the Matterhorn to greet the day was also a highlight.
10,0 Excellent
Pros: Beautiful place to stay in Zermatt. Very close to the city center, gorgeous view from the room. Amazing host Richard, who is helpful and considerate. Would definitely stay again.
10,0 Excellent
Pros: The apartment was fantastic with awesome view of the Matterhor. The host Richard is very friendly and helpful. Highly recommended!
Cervo Mountain Boutique Resort - Zermatt - Bedroom
2
9,4 Excellent (751 reviews)
R8 177+
Overview Reviews
With a stay at CERVO Mountain Boutique Resort in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge.
7,0 Good
Pros: Overall experience is excellent! Room is nice and clean. Breakfast is the best I had in Switzerland!
Cons: One of the waiter who serves breakfast is not very nice to us. It seems that he is too busy to care. He indeed brought us the breakfast but his impatience and unprofessional are shown on his face!
10,0 Excellent
Pros: Will not forget this terrific experience so soon. Despite the difficulties my wife and I have endured before getting to Zermatt with regards to luggage delay, all the staff and hotel amenities enabled us to have the most wonderful and relaxing holiday of our lives. Super-welcoming staff, superb restaurant, great wellness centre, phenomenal breakfast, free pick up at the airport, heaps of gifts, free drinks inside the fridge... and the list goes on and on. Worth every cent... Thanks Cervo Boutique Hotel for this unforgettable stay.
Cons: Nothing
9,6 Excellent
Pros: Super friendly staff, incredible experience and the food was delicious! We will come back again
9,6 Excellent
Pros: Well designed room with comfortable space. Nice and hospitality staff. Also they have a well-known restaurant with great mountain view.
10,0 Excellent
Pros: Everything, the service, the vibe, even the beer I'm the mini bar was better than a good Swiss store bought one. This place is magical I recommend it so much
Cons: Nothing!
10,0 Excellent
Pros: It’s very kind of Janic who welcomed us warmly and friendly. I’ve loved Cervo from decorations, location, the room view (room 405), the food ... to every staffs. They provided free pick up from and to zermatt train station, the welcome drink, the beers in room, chocolates and fruits. Briefly, We will come back!!!
Cons: Nothing
Chalet Herbi - Zermatt - Bedroom
3
9,1 Excellent (178 reviews)
R4 921+
Overview Reviews
Located in quiet surroundings in the Winkelmatten district of Zermatt, Chalet Herbi enjoys panoramic views of the world-famous Matterhorn Mountain. Free WiFi is featured throughout the property. The apartments are furnished and come with a balcony or a terrace, a large living area, and a fully equipped kitchen including dishwasher, oven, microwave and refrigerator. From December until April guests can enjoy the on-site steam bath and hot tub for free. Underfloor heating is available in the whole chalet. A ski storage room is are also available. The Wichje Bus Stop is 70 metres away. Matterhorn Express is just a 5-minute walk away. Ski lifts are a 5-minutwe walk away, while Zermatt village center is a 15-minute walk away. Zermatt Train Station is a 25- minute walk away.
8,8 Excellent
Pros: The room is clean and the view is prefect The faculty is new and the kitchen is very good The host provide a lot of travel information
Cons: A little bit far away from the town but with limited shuttle service
9,6 Excellent
Pros: Lovely setting just outside hustle of Zermatt. Just what we were looking for. Only 20 mins walk into town & short bus ride back. Best of both worlds! Many walks returned via Winklematten & 5 min walk to Matterhorn cable car. Lovely view of Matterhorn from large terrace. Excellent meal at restaurant next door. Modern, well equipped apartment.
Cons: Nothing. Only one small comment, ground floor apartment is at street level. Whilst private the road is used by walkers & electric cars. Would not prevent us from returning!
10,0 Excellent
Pros: Everying perfect! It's a very beautiful house. The host is very kind too!
Cons: NONE
9,6 Excellent
Pros: Fabulous place, property was modern and beautifully decorated. Tamara was an excellent host ans gave us all the formation we needed to make our stay as easy as possible. We were upgraded as well free of charge which was very kind.
Cons: Bear in mind the location is somewhat away from the train station and up a hill, may not be suitable for those with any health issues but public transport is available, but we did not use.
8,3 Excellent
Pros: The property was very good, well maintained, with all facilities. It was a large apartment with a large balcony. Our kids really loved the space where they could run around. It had a great view of Mt. Matterhorn from the balcony. Very comfortable and clean beds.
Cons: The location was the only challenge. It was a 25-30 minute walk from the Zermatt bahnhof (station). There are public taxis, but they run only till 6pm. After that similar private vehicles are available who charge a lot.
10,0 Excellent
Pros: Communication with pick up of keys was great. Chalet Herbi is a beautiful and clean home with the most amazing view of the Matterhorn from the porch. We couldn't believe the view! We also loved that the little red bus station was so close to Chalet Herbi and brought us right outside the train station. We had a swiss rail pass, so it was free. If I went back to Zermatt we would try and get the same place. Also, we got a sunny day, so got to go to the top of Matterhorn and did a hike with the suspension bridge. Amazing day for sure! We wanted to do the hike of 5 lakes but it was closed due to snow still on the ground.
Cons: Not applicable
9,6 Excellent
Pros: Good location with fantastic view on Matterhorn from three balconies. Convenient and luxurious apartment.
7,5 Good
Pros: Easy to find, very nice view at the balcony, comfy with very good facilities. The host is very helpful and we had a wonderful stay.
Alpenlodge - Zermatt - Building
4
9,3 Excellent (365 reviews)
R4 293+
Overview Reviews
When you stay at Alpenlodge in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise and 10 minutes by foot from Zermatt–Sunnegga Funicular. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.
10,0 Excellent
Pros: Absolutely amazing, friendly, spotless, stunning location. Find it hard to imagine a nicer place to stay in the whole of zermatt. Will book again when I come back!
Cons: Nothing.
10,0 Excellent
Pros: Really beautiful and unique. Extremely friendly service. Really really cozy and authentic.
9,6 Excellent
Pros: The view of Matterhorn; cozy atmosphere and spa-like relaxing decor
Cons: A bit of trekking up the hill to get to it.
10,0 Excellent
Pros: Staffs were very friendly. The food were excellent. Great facility especially spa. I love how the hotel provides taxi service which I do not have to carry my luggage to the station. Our family really appreciated your service.
9,6 Excellent
Pros: We had a great experience at Alpenlodge! The staff was very friendly, the building and rooms were very cozy and welcoming. The Alpenlodge is located further up the hill, a 10 minute walk from the area with shops, restaurants, bars and other hotels. We didn't mind that, but it's certainly something to be aware of, if you'd like to stay closer to the center of the city. The taxi ride from the train station to the hotel was very uncomplicated. The substituted rate (the hotel has a special agreement with the taxi company) is 15 Swiss francs. However, if you stay more than one night, it may be included in your hotel fare. The spa was very clean and cozy. It included a relaxation area, a dry and wet sauna. We enjoyed a Swiss fondue one evening at the hotel. You have to let the receptionist know by the afternoon if you're planning on having it, as this is a small family-style run lodge and they need to plan ahead for ensuring they have enough fresh bread. We really enjoyed it! Very yummy and the atmosphere was so cozy. We played some board games in the evening at the big wooden tables in the restaurant. Another family was playing cards and another table.
Cons: Nothing to complain about :) We had a great stay! The hotel even let us do a late check out without extra charge. Granted, we were also there in a not so busy season (mid October). Still it was very nice of them! Thank you!
10,0 Excellent
Pros: The room totally exceeded our expectation! We love the view of Matterhorn from the balcony. The room is spacious and seems newly decorated. The facility is well maintained. The hotel offers a two-way ride from and to the train station so we don't have to carry the luggage all the way. We also love the breakfast and the staff is friendly and helpful.
10,0 Excellent
Pros: Homely atmosphere. Wonderful view. Comfortable room/beds. Great Lemon Cake!
Cons: Nothing
10,0 Excellent
Pros: In my eyes, this boutique hotel is pure perfection. The location is a 10 minute walk from the busiest part of town and being out of the centre brings with it a peace and tranquility that, in the mountainous setting, is unparalleled. The position on the hillside provides a perfect vantage point over both the town, and it is perfectly placed to gaze up at the the majestic Matterhorn. The hotel itself is cosy and beautifully decorated and my room had a spectacular view. The bed was soft and snuggly and aided wonderfully restorative sleep. I was also able to relax and recharge in the wellness room, treating myself to a few sessions in the steam and sauna rooms as well as a private meditation in a tranquil room with the most awe inspiring mountain views. I think my favourite part of my stay here was actually the service; receiving a warm greeting, getting some wonderful guidance for getting the most out of being in Zermatt, and having my breakfast order remembered on Day 2 as well as the lovely little homely touches provided in the common area like freshly baked cakes every day made this stay my favourite on my entire trip.