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The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 9,3 Excellent
Based on 4 412 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Excellent
10,0
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Good
6,0
Pros: pool
Excellent
8,0
Pros: The Langham is one of the finest hotels in London and deserves it's reputation as such. We had a minor issue in the room but this was handled wonderfully by the Duty Manager. We spend a very lovely evening in Artisan where the staff were wonderfully friendly.
Excellent
10,0
Pros: Everything!
Excellent
9,2
Pros: Friendly and great service
Excellent
8,8
Pros: Nice staff, vibrant bar
Excellent
10,0
Pros: Everything was wonderful
Good
7,5
Pros: I stay here when I’m in London. Previously all my stays have been 10 out 10. This time the gym facilities were being refurbished and the replacement facilities left a lot to be desired. I requested extra toiletries twice and they didn’t arrive, two calls. I had a meeting and also requested some pens and paper and these again did not appear, even after two calls. I’m also still waiting to receive a copy of my invoice which was supposed to have been emailed to me upon checkout. Will be Interesting to see what feedback, if any is received. Otherwise excellent
Excellent
10,0
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Excellent
9,7
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Details
Reviews
Overall 9,3 Excellent
Based on 4 412 reviews
Location
9,5
Service
9,4
Vibe
9,1
Food
8,8
Wellness
8,3
Bar
8,3
Amenities
8,3
Pool
7,9
Cleanliness
7,9
Breakfast
7,7
Room
7,3
WiFi
7,1
Value
5,1
Location
9,3
Service
9,1
Food
8,7
Wellness
8,4
Amenities
8,4
Bar
8,0
Pool
8,0
Breakfast
7,6
Room
6,7
Value
4,6
Location
9,5
Service
9,1
Vibe
8,9
Food
8,8
Amenities
8,6
Breakfast
7,7
Room
6,5
Value
4,7
Service
9,5
Location
9,5
Vibe
8,9
Food
8,8
Wellness
8,2
Amenities
7,9
Breakfast
7,7
Room
6,1
Location
9,6
Service
9,4
Food
9,0
Vibe
8,9
Bar
8,6
Amenities
8,1
Room
6,7
10,0 Excellent
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Cons: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.
10,0 Excellent
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Cons:
6,0 Good
Pros: pool
Cons: tiny rooms even with upgrade
weird hotel layout
8,0 Excellent
Pros: The Langham is one of the finest hotels in London and deserves it's reputation as such. We had a minor issue in the room but this was handled wonderfully by the Duty Manager. We spend a very lovely evening in Artisan where the staff were wonderfully friendly.
Cons:
10,0 Excellent
Pros: Everything!
Cons: We liked everything
9,2 Excellent
Pros: Friendly and great service
Cons: Value for money
8,8 Excellent
Pros: Nice staff, vibrant bar
Cons: Noise as I wa allocated close to club lounge, another privacy door should be installed;
10,0 Excellent
Pros: Everything was wonderful
Cons: Nothing
7,5 Good
Pros: I stay here when I’m in London. Previously all my stays have been 10 out 10. This time the gym facilities were being refurbished and the replacement facilities left a lot to be desired. I requested extra toiletries twice and they didn’t arrive, two calls. I had a meeting and also requested some pens and paper and these again did not appear, even after two calls. I’m also still waiting to receive a copy of my invoice which was supposed to have been emailed to me upon checkout. Will be Interesting to see what feedback, if any is received. Otherwise excellent
Cons: Nothing
10,0 Excellent
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Cons: The price is high but you get much more than you pay for.
9,7 Excellent
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Cons:
The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
Overall 9,1 Excellent
Based on 6 895 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Great location / very snazzy set up / very welcoming staff.
Okay
4,0
Excellent
10,0
Pros: It was my second stay at this hotel and it is now definitely my favourite in London! Love the vibe and the young and nice staff. Rooms are both stylish and comfortable and even baby friendly: there is a fantastic design chair in the room that is perfect for nursing! Easily accessible with strollers
Mediocre
2,0
Pros: Obviously the hotel is nice overall. Along the river not to far from the station.
Excellent
10,0
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Excellent
9,0
Pros: Breakfast was excellent, and service very good. Especially liked my coffee being topped up without having to ask!
Excellent
9,6
Pros: Good staff and facilities
Excellent
9,6
Pros: Excellent staff, welcoming, room was everything we needed for a great evening. Breakfast was wonderful. Thank you!
Excellent
10,0
Pros: The location and the accommodations that the staff made.
Excellent
10,0
Pros: The view was amazing.
Excellent
10,0
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Excellent
10,0
Pros: Location, ambience, all food places within hotel excellent
Details
Reviews
Overall 9,1 Excellent
Based on 6 895 reviews
Location
9,6
Vibe
9,4
Room
8,6
Service
8,6
Cleanliness
8,5
Amenities
8,5
Wellness
8,1
Bar
8,1
Comfort
7,9
WiFi
7,5
Breakfast
7,4
Value
4,6
Location
9,5
Vibe
9,0
Service
8,4
Room
8,2
Amenities
7,8
Bar
7,5
Breakfast
7,3
Value
3,9
Location
9,4
Vibe
9,3
Cleanliness
8,9
Amenities
8,8
Room
8,6
Service
8,4
Comfort
8,0
Bar
7,6
Breakfast
7,3
Value
5,0
Vibe
9,3
Location
9,2
Cleanliness
8,7
Amenities
8,7
Service
8,7
Room
8,4
Comfort
7,7
Breakfast
7,3
WiFi
6,5
Value
4,7
Location
9,6
Vibe
9,3
Service
8,9
Amenities
8,8
Bar
8,4
Wellness
8,4
Room
8,1
Comfort
7,8
Breakfast
7,4
Value
4,9
10,0 Excellent
Pros: Great location / very snazzy set up / very welcoming staff.
Cons: The bar prices in the roof top bar were extortionate.
4,0 Okay
Pros:
Cons: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.
10,0 Excellent
Pros: It was my second stay at this hotel and it is now definitely my favourite in London! Love the vibe and the young and nice staff. Rooms are both stylish and comfortable and even baby friendly: there is a fantastic design chair in the room that is perfect for nursing! Easily accessible with strollers
Cons: The closest underground station could be a little closer but the location right on the riverfront compensates for it; wifi disconnects often
2,0 Mediocre
Pros: Obviously the hotel is nice overall. Along the river not to far from the station.
Cons: As this holiday was paid for me by my Father I had a prepaid card upon arrival they blocked 400 pounds on card my card and I ended up asking my Father to recharge my card My holiday is finished I am back home and still this money has not been unblocked on my card. I find this completely ridiculous that you have to leave such a large amount of money when you check in.
10,0 Excellent
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Cons:
9,0 Excellent
Pros: Breakfast was excellent, and service very good. Especially liked my coffee being topped up without having to ask!
Cons: Drinks prices are a rip off! £8 or £9 for a very small glass of wine!
9,6 Excellent
Pros: Good staff and facilities
Cons: Nothing
9,6 Excellent
Pros: Excellent staff, welcoming, room was everything we needed for a great evening. Breakfast was wonderful. Thank you!
Cons:
10,0 Excellent
Pros: The location and the accommodations that the staff made.
Cons:
10,0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
10,0 Excellent
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Cons: I suppose its not completely central but only a 10 minute walk to the closest station
10,0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
Overall 9,1 Excellent
Based on 4 548 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!
Excellent
10,0
Pros: The perfect location, beautiful communal areas and friendly efficient staff
Excellent
10,0
Pros: Everything
Excellent
9,2
Pros: Central to all the things we wanted to do! Rooms a bit small but adequate.
Excellent
8,0
Pros: Bed very comfortable and breakfast is very good
Excellent
8,0
Pros: Staff was exceptional, we were celebrating a special day and were treated with a delicious piece of cake.
Excellent
10,0
Pros: Great customer service Great clean rooms Great location
Excellent
10,0
Pros: An excellent reception. Nothing was too much trouble. A superb executive lounge. Extremely clean, staff always around keeping the hotel immaculate. Excellent car valet service.
Good
7,5
Excellent
10,0
Pros: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.
Excellent
10,0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Excellent
10,0
Pros: We loved everything. The area is lovely, the hotel vibe and decor are lush, the spacious room had everything we needed and breakfast + bardrinks made us want more.
Details
Reviews
Overall 9,1 Excellent
Based on 4 548 reviews
Vibe
9,6
Location
9,3
Service
9,2
Cleanliness
9,1
Comfort
9,0
Pool
9,0
Amenities
9,0
Breakfast
8,7
Room
8,6
WiFi
8,5
Food
7,7
Vibe
9,7
Service
9,4
Cleanliness
9,3
Comfort
9,2
Amenities
9,2
Pool
9,1
Location
9,0
Breakfast
8,8
Room
8,5
Vibe
9,6
Comfort
9,3
Amenities
9,2
Cleanliness
9,0
Breakfast
8,9
Room
8,9
Pool
8,9
Service
8,9
Location
8,9
Vibe
9,6
Location
9,4
Pool
9,2
Service
9,2
Breakfast
8,8
Comfort
8,8
Room
8,4
Location
9,4
Service
9,3
Amenities
9,0
Bar
8,7
Comfort
8,7
Breakfast
8,3
Room
7,4
Food
7,1
10,0 Excellent
Pros: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!
Cons: Everything was perfect
10,0 Excellent
Pros: The perfect location, beautiful communal areas and friendly efficient staff
Cons: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight
10,0 Excellent
Pros: Everything
Cons: Nope
9,2 Excellent
Pros: Central to all the things we wanted to do! Rooms a bit small but adequate.
Cons: The menu in the bar was very limited
8,0 Excellent
Pros: Bed very comfortable and breakfast is very good
Cons: The complimentary water is too small
8,0 Excellent
Pros: Staff was exceptional, we were celebrating a special day and were treated with a delicious piece of cake.
Cons: There wasn't anything bad, if I had to pick something it would be that I couldn't really tell the difference between this 5 star hotel and other 4 star hotels in London. I asked upfront, wether it was possible to have Earl Gray tea in the room and was assured that this would be no problem. While this was in no way an issue I feel like you could have gone the extra mile
10,0 Excellent
Pros: Great customer service Great clean rooms Great location
Cons: Limited parking only
10,0 Excellent
Pros: An excellent reception. Nothing was too much trouble. A superb executive lounge. Extremely clean, staff always around keeping the hotel immaculate. Excellent car valet service.
Cons:
7,5 Good
Pros:
Cons: The curtain fell off during my stay... They fixed it quickly but things like this should not be expected to happen.
10,0 Excellent
Pros: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.
Cons: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.
10,0 Excellent
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Cons:
10,0 Excellent
Pros: We loved everything. The area is lovely, the hotel vibe and decor are lush, the spacious room had everything we needed and breakfast + bardrinks made us want more.
Cons: Nothing... really!
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
At Kimpton Fitzroy London, we have stories galore to tell. From the outside, the palatial 19th-century landmark building, which occupies a full block in Bloomsbury, looks the part of grande dame. Inside are contemporary creature comforts like roomy, art-filled suites with views over Russell Square, a cocktail bar that keeps the Negronis flowing, and a come-as-you-are coffee shop just steps from the Tube. All of these details beckon modern travelers to settle in and stay a while.
Overall 9,1 Excellent
Based on 3 736 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,9
Excellent
10,0
Pros: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.
Good
6,2
Pros: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
Excellent
8,0
Excellent
9,0
Pros: Lovely room, loved the free items in the tuck box in the room - not seen that before in a hotel.
Good
7,0
Pros: Service was generally wonderful—dining was particularly good in Neptune for breakfast. Decor was wonderful. Kimpton amenities—free snacks and good coffee in room, replenished daily, are a wonderful bonus.
Excellent
10,0
Pros: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.
Okay
4,0
Pros: Old stile nice people, good food
Excellent
10,0
Pros: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.
Excellent
10,0
Pros: Exceptional staff, made to feel very welcome throughout the stay
Excellent
10,0
Pros: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.
Good
6,0
Details
Reviews
Overall 9,1 Excellent
Based on 3 736 reviews
Location
9,6
Vibe
9,4
Bar
8,8
Amenities
8,8
Service
8,8
Wellness
8,7
Cleanliness
8,1
Food
7,5
Room
7,1
Breakfast
6,6
Comfort
4,8
WiFi
4,1
Vibe
9,5
Location
9,5
Amenities
9,2
Service
8,7
Bar
8,5
Food
8,0
Value
6,6
Room
6,4
Breakfast
6,1
Location
9,9
Vibe
9,3
Amenities
8,9
Bar
8,8
Service
8,7
Cleanliness
8,4
Wellness
8,2
Food
7,6
Room
7,3
Breakfast
6,3
Location
9,7
Vibe
9,3
Wellness
8,9
Amenities
8,9
Service
8,9
Bar
8,7
Room
6,9
Breakfast
6,6
Location
9,7
Vibe
9,3
Amenities
8,7
Bar
8,7
Service
8,5
Food
7,9
Breakfast
6,8
Room
6,6
7,9 Good
Pros:
Cons: Have been trying to get an itemized room charge invoice. Hotel isn’t responding
10,0 Excellent
Pros: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.
Cons: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.
6,2 Good
Pros: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
Cons: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.
8,0 Excellent
Pros:
Cons: The room had bad smell
9,0 Excellent
Pros: Lovely room, loved the free items in the tuck box in the room - not seen that before in a hotel.
Cons: Clearer on whether breakfast included or not (it was)
7,0 Good
Pros: Service was generally wonderful—dining was particularly good in Neptune for breakfast. Decor was wonderful. Kimpton amenities—free snacks and good coffee in room, replenished daily, are a wonderful bonus.
Cons: Palm Court is stunningly beautiful but food flavors were not as on-point as our experiences at Neptune. Sound-proofing between floors could be better.
10,0 Excellent
Pros: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.
Cons: Absolutely nothing
4,0 Okay
Pros: Old stile nice people, good food
Cons: Very very small room, breakfast needs more item
10,0 Excellent
Pros: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.
Cons: Although the shower was the most beautiful I had ever seen, there was an issue with the drain not doing its job so it flooded the bathroom..but I flagged the issue and they took care of it right away. Gave 8/10 because of that issue, otherwise it is a 10
10,0 Excellent
Pros: Exceptional staff, made to feel very welcome throughout the stay
Cons: Would like to have been notified that you needed to make a reservation in the bar
10,0 Excellent
Pros: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.
Cons: No, the hotel was incredible.
6,0 Good
Pros:
Cons: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.
At Kimpton Fitzroy London, we have stories galore to tell. From the outside, the palatial 19th-century landmark building, which occupies a full block in Bloomsbury, looks the part of grande dame. Inside are contemporary creature comforts like roomy, art-filled suites with views over Russell Square, a cocktail bar that keeps the Negronis flowing, and a come-as-you-are coffee shop just steps from the Tube. All of these details beckon modern travelers to settle in and stay a while.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,1 Excellent
Based on 3 007 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10,0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10,0
Pros: beautiful rooms and public spaces
Excellent
10,0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
10,0
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Excellent
9,0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
10,0
Pros: I always stay at his hotel when in London which is once or twice a year. It is consistently excellent. Staff are friendly without being obsequious, the location is lively and close to everything, and it’s modestly edgy.
Excellent
8,0
Pros: Location and breakfast
Excellent
9,6
Pros: Fabulous location, wonderful staff, great breakfast, and a lovely room.
Excellent
10,0
Pros: Definitely the Best location , very professional and friendly staff , beautiful rooms . We enjoyed having a night club in the hotel and having a few cocktails and listening to a very good Dj . We will definitively be back !!!
Excellent
9,0
Pros: Fantastic location, well designed room
Excellent
10,0
Pros: Location and in room amenities
Details
Reviews
Overall 9,1 Excellent
Based on 3 007 reviews
WiFi
10,0
Location
9,8
Service
9,2
Vibe
8,8
Wellness
8,7
Cleanliness
8,4
Room
8,3
Comfort
7,2
Breakfast
7,1
Value
4,8
Location
9,5
Service
9,4
Room
8,9
Vibe
8,6
Cleanliness
8,5
Comfort
7,6
Breakfast
6,7
Value
5,0
Location
9,9
Service
9,3
Room
7,7
Breakfast
7,1
Value
4,8
Location
9,9
Service
9,3
Room
7,7
Breakfast
7,1
Comfort
7,1
Location
9,8
Service
9,3
Vibe
8,0
Room
7,6
Comfort
6,8
9,0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10,0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10,0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10,0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
10,0 Excellent
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Cons: no
9,0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
10,0 Excellent
Pros: I always stay at his hotel when in London which is once or twice a year. It is consistently excellent. Staff are friendly without being obsequious, the location is lively and close to everything, and it’s modestly edgy.
Cons: They should adopt my motto that ‘If you are not living on the edge, you are taking up too much room’
8,0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9,6 Excellent
Pros: Fabulous location, wonderful staff, great breakfast, and a lovely room.
Cons:
10,0 Excellent
Pros: Definitely the Best location , very professional and friendly staff , beautiful rooms . We enjoyed having a night club in the hotel and having a few cocktails and listening to a very good Dj . We will definitively be back !!!
Cons:
9,0 Excellent
Pros: Fantastic location, well designed room
Cons:
10,0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8,9 Excellent
Based on 731 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,2
Pros: Location. And ease of access to London
Excellent
10,0
Pros: exceptional hotel. exceptional staff. wonderful, perfect location. absolute class in all departments
Excellent
9,7
Pros: Great location. Extremely friendly staff.very comfortable bed
Excellent
8,0
Pros: The staff and location excellent
Excellent
10,0
Pros: Location is amazing. Off the bustling path.
Excellent
9,0
Pros: Friendly staff
Excellent
9,6
Pros: The location is excellent. Warm atmosphere in the hotel, overall really great and will be back again!!
Excellent
10,0
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Details
Reviews
Overall 8,9 Excellent
Based on 731 reviews
Location
10,0
Service
9,2
Food
8,6
Breakfast
8,0
Vibe
7,9
Comfort
7,3
Room
6,8
WiFi
6,6
Location
10,0
Service
9,2
Room
5,7
Location
10,0
Service
9,1
Vibe
7,6
Location
10,0
Service
8,7
9,2 Excellent
Pros: Location. And ease of access to London
Cons: Too hot.
10,0 Excellent
Pros: exceptional hotel. exceptional staff. wonderful, perfect location. absolute class in all departments
Cons:
9,7 Excellent
Pros: Great location. Extremely friendly staff.very comfortable bed
Cons: the stairs are a bit challenging if you have a big suitcase.There is an elevator but it s abit on the "antique" side compare to other mpdern hotel I have been in.
8,0 Excellent
Pros: The staff and location excellent
Cons: The bedroom was clean but could possibly be in need of refurbishment
10,0 Excellent
Pros: Location is amazing. Off the bustling path.
Cons: Coffee could have been better!
9,0 Excellent
Pros: Friendly staff
Cons: Nothing
9,6 Excellent
Pros: The location is excellent. Warm atmosphere in the hotel, overall really great and will be back again!!
Cons: Nothing
10,0 Excellent
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Cons:
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 6 minutes by foot from BT Tower. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8,8 Excellent
Based on 2 202 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: We stayed for NYE. Good event in the bar area with our own private table.
Excellent
9,7
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Excellent
10,0
Pros: Lovely quirky hotel, staff were very helpful, food was amazing, lovely rooms, nice and quiet. One staff member in particular, Andrea on reception, was extremely helpful and when he found out it was my birthday he had a bottle of wine sent to our room! So kind and thoughtful.
Good
6,3
Pros: Location
Excellent
10,0
Pros: They are friendly , the room looks nice , the lobby looks fantastic and the bar is perfect
Details
Reviews
Overall 8,8 Excellent
Based on 2 202 reviews
Location
9,9
Bar
8,8
Vibe
8,7
Service
8,5
Wellness
8,1
Breakfast
7,2
Room
7,2
Value
4,2
WiFi
2,4
Location
9,9
Vibe
8,5
Bar
8,5
Service
8,3
Breakfast
7,3
Room
7,1
Value
4,4
Location
9,9
Service
8,7
Vibe
8,4
Amenities
7,0
Room
6,6
Location
9,9
Service
8,2
Room
6,2
Location
9,9
Service
8,2
Room
6,4
9,0 Excellent
Pros: We stayed for NYE. Good event in the bar area with our own private table.
Cons: Breakfast was average. Too many people wandering around and disorganised.
9,7 Excellent
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Cons:
10,0 Excellent
Pros: Lovely quirky hotel, staff were very helpful, food was amazing, lovely rooms, nice and quiet. One staff member in particular, Andrea on reception, was extremely helpful and when he found out it was my birthday he had a bottle of wine sent to our room! So kind and thoughtful.
Cons: Nothing at all. The hotel is amazing.
6,3 Good
Pros: Location
Cons: The corridors are too dark, breakfast average service at the bar poor
10,0 Excellent
Pros: They are friendly , the room looks nice , the lobby looks fantastic and the bar is perfect
Cons: Nothing
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 6 minutes by foot from BT Tower. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8,7 Excellent
Based on 4 405 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: View of Thames. Staff courtesy. Ambiance
Excellent
8,8
Pros: Beautiful hotel and location. Spacious and well furnished room and a fantastic breakfast
Excellent
9,0
Pros: breakfast good but expensive and staff does not always understand orders in English... location perfect .
Excellent
9,0
Pros: The check in experience was excellent (Front of House Manager), as was the interaction with Concierge and check out. The staff in the breakfast room were attentive, and the breakfast selection was good. The view from my room (319 - Garden Room) was just fabulous, looking over the Thames and the London Eye. The bed was really comfortable.
Excellent
10,0
Pros: Friendly efficient staff, lovely room, lovely breakfast
Excellent
10,0
Pros: Hotel location and facilities were exceptional. A little pricy but expected when in London
Okay
5,4
Pros: Location
Poor
1,0
Pros: Nothing good to say. Extremely disappointing
Excellent
9,0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8,0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9,0
Pros: service and cleanliness
Excellent
8,0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8,7 Excellent
Based on 4 405 reviews
Location
9,7
Service
8,4
Vibe
7,6
Breakfast
7,5
Amenities
7,2
Room
6,8
WiFi
3,4
Location
9,9
Service
8,1
Breakfast
7,3
Room
5,9
WiFi
1,4
Location
9,8
Service
8,2
Breakfast
7,5
Room
6,7
Location
9,8
Service
8,4
Breakfast
7,6
Room
6,4
Location
9,6
Service
8,7
Breakfast
7,6
Vibe
6,9
Room
6,5
9,0 Excellent
Pros: View of Thames. Staff courtesy. Ambiance
Cons: Wifi not working in room
8,8 Excellent
Pros: Beautiful hotel and location. Spacious and well furnished room and a fantastic breakfast
Cons: Shame bathroom TV wasn’t working
9,0 Excellent
Pros: breakfast good but expensive and staff does not always understand orders in English... location perfect .
Cons: small rooms bathroom old fashioned , no stand up shower not cheap
9,0 Excellent
Pros: The check in experience was excellent (Front of House Manager), as was the interaction with Concierge and check out. The staff in the breakfast room were attentive, and the breakfast selection was good. The view from my room (319 - Garden Room) was just fabulous, looking over the Thames and the London Eye. The bed was really comfortable.
Cons: The grouting in the shower tiles is ready for replacing.
10,0 Excellent
Pros: Friendly efficient staff, lovely room, lovely breakfast
Cons: Everything was perfect
10,0 Excellent
Pros: Hotel location and facilities were exceptional. A little pricy but expected when in London
Cons:
5,4 Okay
Pros: Location
Cons: I feel sorry for the owners of this property... definitely not a lot of care and maintenance being performed.... lots of bugs around like cockroaches and silverfish. Get better cleaners as the room was consistently dusty and there is water damage and mould in the bathroom. Staff at the restaurant during breakfast are extremely variable in their training, manners and work ethic. Staff need training to be consistent. Also not all of us dress to impress and definitely don’t like flaunting like some pretentious rude people who tend to get better attention it seems. Train the staff in the lobby area and concierge to be consistent whether someone is wearing Louis Vuitton or Nike.... I think you get my drift yea?
1,0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9,0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8,0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9,0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
8,0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8,6 Excellent
Based on 12 086 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Neat and luxury
Excellent
9,1
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Okay
4,2
Excellent
10,0
Pros: Fantastic rooms! Tasty breakfast! And it’s in such a lovely location which is walking distance to the train station :) the staff were amazing throughout our stay!
Okay
4,5
Pros: The location.
Excellent
8,0
Pros: Comfortable and modern room. Great view from the window. Nice and friendly staff.
Excellent
9,2
Excellent
8,0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
10,0
Pros: the room the whole set up how everything was so close to get to,
Excellent
8,0
Pros: Very comfy beds. Complimentary Prosecco and macaroons.
Excellent
8,0
Pros: Everything.
Details
Reviews
Overall 8,6 Excellent
Based on 12 086 reviews
Location
9,5
Vibe
9,4
WiFi
8,9
Service
7,8
Room
7,2
Pool
7,1
Wellness
7,0
Breakfast
6,9
Vibe
9,6
Location
9,4
Service
8,0
WiFi
8,0
Amenities
7,7
Breakfast
7,1
Pool
6,9
Room
6,9
Location
9,6
Vibe
9,4
Amenities
7,7
Service
7,6
Breakfast
7,0
Pool
7,0
Room
6,8
Location
9,5
Vibe
9,0
Amenities
7,8
Pool
7,1
Wellness
7,0
Room
7,0
Service
6,8
Breakfast
6,7
Location
9,4
Vibe
9,1
Service
7,7
Room
7,0
Breakfast
6,9
10,0 Excellent
Pros: Neat and luxury
Cons: View maybe
9,1 Excellent
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Cons: There was no business center to print your own boarding passes or tickets to attractions.
4,2 Okay
Pros:
Cons: -Only one pillow per person. -No hotel flip-flops very given. Couldn’t visit spa because of this. -No complementary water or fruits ! Only one water bottle in mini-bar, that you have pay for ....
10,0 Excellent
Pros: Fantastic rooms! Tasty breakfast! And it’s in such a lovely location which is walking distance to the train station :) the staff were amazing throughout our stay!
Cons:
4,5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8,0 Excellent
Pros: Comfortable and modern room. Great view from the window. Nice and friendly staff.
Cons: The shower was pathetic.
9,2 Excellent
Pros:
Cons: The shower heads both needed attention to ensure they function properly
8,0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
10,0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
8,0 Excellent
Pros: Very comfy beds. Complimentary Prosecco and macaroons.
Cons: You can’t turn on lights individually
8,0 Excellent
Pros: Everything.
Cons: Im not sure if only my country does, but I wish they have slippers
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8,6 Excellent
Based on 7 993 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,2
Pros: Good size room, quiet(4th floor). Reasonably comfortable bed. Good coffee making facility in the room
Excellent
10,0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Excellent
10,0
Pros: It's near Big Ben and London's eye. It's literally the next bridge over. It's close to a lot of the places I wanted to see. Staff is nice and friendly.
Good
7,0
Pros: Front desk staff excellent. Good location. Comfortable bed.
Excellent
10,0
Pros: Location and room
Excellent
10,0
Pros: Very clean and the room seemed new
Excellent
8,0
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Mediocre
3,8
Pros: Although it is a walk to many places, it is easy to get to areas of a tourist appeal. Easy check in and check out.
Good
7,1
Good
7,0
Pros: The breakfast buffet
Good
7,0
Pros: Bed was super comfy and the view from our room was brilliant
Excellent
10,0
Details
Reviews
Overall 8,6 Excellent
Based on 7 993 reviews
Location
9,3
Vibe
9,2
Service
9,1
WiFi
9,1
Breakfast
7,9
Room
7,9
Comfort
7,0
Vibe
9,3
Location
9,3
Service
9,1
WiFi
8,8
Breakfast
8,2
Room
7,9
Location
9,6
Vibe
9,1
Service
8,8
WiFi
8,4
Room
7,9
Breakfast
6,5
Service
9,2
Vibe
9,0
Location
8,9
Breakfast
8,0
Room
7,8
Location
9,4
Service
9,3
Breakfast
8,0
Cleanliness
7,8
Room
7,4
9,2 Excellent
Pros: Good size room, quiet(4th floor). Reasonably comfortable bed. Good coffee making facility in the room
Cons: Described as Waterloo, but really is Lambeth
10,0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
10,0 Excellent
Pros: It's near Big Ben and London's eye. It's literally the next bridge over. It's close to a lot of the places I wanted to see. Staff is nice and friendly.
Cons: No
7,0 Good
Pros: Front desk staff excellent. Good location. Comfortable bed.
Cons: Daytime housekeeping doesn't vacuum carpet. Glasses were not replaced first night as well as restocking toilet paper. Night housekeeper took care of these. Cabinets poorly designed and difficult to open. Needed extra towels due to gap in shower door.
10,0 Excellent
Pros: Location and room
Cons: N/a
10,0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
8,0 Excellent
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Cons: There are no retail or restaurant establishments around the hotel. If you're in need of something quick, its a cab ride or walk away.
3,8 Mediocre
Pros: Although it is a walk to many places, it is easy to get to areas of a tourist appeal. Easy check in and check out.
Cons: - Nobody on front counter spoke proper English. - room was not made the whole time we stayed. Even though we put the sign on front of door. - very solid/ firm bed. Stiff every time we woke up - shower pools and overflows. No drain on floor meant all our towels had to be on floor to stop flooding. Rang down to let them know. The issue was partially rectified. However, as our room was never made we were stuck with soggy towels in our bathroom. Asked for new towels and got them thrown at me by the ‘lovely’ housekeeper. - not many ammenities provided free of charge. We paid extra to be able to have a nice relaxing time before heading home. While checking out they didn’t ask how our stay was. Wouldn’t be back and will not be recommending to anyone.
7,1 Good
Pros:
Cons: Too hot and air con did not work. Staff not very competent.
7,0 Good
Pros: The breakfast buffet
Cons: The hallway carpeting is extremely worn and dirty and needs to be replaced
7,0 Good
Pros: Bed was super comfy and the view from our room was brilliant
Cons: The towels were way too small for adults At breakfast we had to keep asking for items to be topped up and the staff weren’t overly friendly!
10,0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
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Overall 8,6 Excellent
Based on 3 979 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,3
Pros: Great location Very good breakfast
Okay
5,4
Mediocre
3,4
Pros: The location
Good
7,7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
8,5
Pros: Location, deluxe room quite good in size
Excellent
9,6
Pros: Just as a five star hotel should be. If driving take the valet parking, trying to interpret the arcane street parking is a nightmare
Excellent
8,8
Pros: Location , rooms , easy check in and check out
Excellent
10,0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
9,0
Pros: Breakfast very good conceige very helpful
Excellent
9,0
Pros: location
Excellent
8,2
Pros: The location was fantastic.
Excellent
10,0
Pros: The spa, the room, the staff, the location was all fantastic will definitely book again
Details
Reviews
Overall 8,6 Excellent
Based on 3 979 reviews
Location
9,8
WiFi
9,6
Service
8,4
Food
8,3
Breakfast
8,0
Room
6,3
Value
5,0
Location
9,4
Service
8,7
Food
8,5
Breakfast
8,2
Room
6,1
Value
5,3
Location
9,8
Food
8,4
Service
8,2
Breakfast
7,8
Value
5,3
Room
4,3
Location
9,8
Service
8,0
Vibe
5,3
Room
5,1
Location
9,8
Service
8,2
Amenities
5,9
Vibe
5,9
Comfort
5,7
Room
5,4
8,3 Excellent
Pros: Great location Very good breakfast
Cons:
5,4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
3,4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7,7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
8,5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
9,6 Excellent
Pros: Just as a five star hotel should be. If driving take the valet parking, trying to interpret the arcane street parking is a nightmare
Cons: Nothing
8,8 Excellent
Pros: Location , rooms , easy check in and check out
Cons: House keeping
10,0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
9,0 Excellent
Pros: Breakfast very good conceige very helpful
Cons:
9,0 Excellent
Pros: location
Cons:
8,2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
10,0 Excellent
Pros: The spa, the room, the staff, the location was all fantastic will definitely book again
Cons:
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8,5 Excellent
Based on 21 570 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Comfort
Excellent
10,0
Pros: Location is central to everything
Excellent
10,0
Pros: Everything staff amazing
Excellent
10,0
Pros: The location is ideal for visitors to London like us as it is only minutes away from the heart of London and many bus routes traverse Westminster Bridge making so many attractions readily accessible. Staff are friendly and helpful and the rooms are very comfortable with a touch of class. This is our second long stay at this hotel and we loved the experience just as much as the first time.
Good
7,0
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Excellent
9,6
Pros: We got an upgrade on arrival and the room was lovely. I really liked the low bed. The room was very clean and it was really comfortable and quiet.
Okay
5,4
Excellent
9,0
Pros: Location, free breakfast
Okay
4,0
Excellent
9,7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Good
7,7
Pros: Breakfast not good
Excellent
8,0
Pros: convenient position
Details
Reviews
Overall 8,5 Excellent
Based on 21 570 reviews
Location
9,7
WiFi
7,6
Comfort
7,5
Service
7,5
Room
7,3
Pool
6,9
Breakfast
5,9
Value
5,1
Location
9,7
Service
7,4
Pool
7,3
Room
6,9
WiFi
6,6
Breakfast
5,2
Value
4,9
Location
9,6
Comfort
7,9
Room
7,2
Service
7,1
Pool
6,8
WiFi
6,3
Breakfast
5,8
Value
5,0
Location
9,8
Comfort
7,6
Pool
6,9
Room
6,7
Breakfast
6,6
Service
6,3
WiFi
5,7
Value
5,2
Location
9,9
Pool
7,1
Room
6,7
Service
5,7
Breakfast
5,4
Value
5,2
10,0 Excellent
Pros: Comfort
Cons:
10,0 Excellent
Pros: Location is central to everything
Cons:
10,0 Excellent
Pros: Everything staff amazing
Cons:
10,0 Excellent
Pros: The location is ideal for visitors to London like us as it is only minutes away from the heart of London and many bus routes traverse Westminster Bridge making so many attractions readily accessible. Staff are friendly and helpful and the rooms are very comfortable with a touch of class. This is our second long stay at this hotel and we loved the experience just as much as the first time.
Cons: We liked everything about it.
7,0 Good
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Cons: Pool use was very limited. You have to pre-book your swims and are only allowed 30 minutes each day to swim. The staff at the spa front desk were rude and were not nice. No linens were provided for the sofa bed and we were told we could not have any.
9,6 Excellent
Pros: We got an upgrade on arrival and the room was lovely. I really liked the low bed. The room was very clean and it was really comfortable and quiet.
Cons: Last time we stayed here we bought the breakfasts but we were very disappointed so we didn’t bother this time. We found that they were very mediocre but very expensive.
5,4 Okay
Pros:
Cons: No natural light in the room; air was heavy as you can’t open windows.
9,0 Excellent
Pros: Location, free breakfast
Cons: No top sheet on bed Broken wake up calling system
4,0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
9,7 Excellent
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
7,7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
8,0 Excellent
Pros: convenient position
Cons: No
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant and Bar is a casual dining spot in the heart of buzzing South Bank, London. A modern Italian restaurant and bar, Atrio serves a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. For those looking for a relaxing dining experience, Atrio is the perfect place to relax after a busy day exploring the iconic attractions in the area, or after a hard days work. Sip on a fine selection of wines, beers, cocktails and mocktails, whilst catching up on the day. Atrio Lounge and Bar, with its own private outdoor terrace, is an all-day venue putting you in the centre of the action. Watch the world go by, or snuggle up in the cosy bar area with a drink of your choice. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
-981106.jpg?width=66&height=66&crop=true)
Overall 8,5 Excellent
Based on 9 145 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Location
Excellent
8,0
Pros: When arriving I have mentioned at the reception we celebrate xx and later we got a bottle of wine and a cake in the room
Excellent
9,0
Pros: Location. Great staff. Great breakfast. Very good solved socket in the room and USBs for charging.
Good
7,0
Pros: Very friendly South African doorman. Excellent location to see Witness for the Prosecution.
Excellent
10,0
Pros: The staff was absolutely amazing!
Excellent
9,0
Pros: Great breakfast. Fab location. Even had kettle, sink, fridge and microwave in the room!
Good
7,4
Excellent
10,0
Pros: Service is great view is excellent
Poor
1,0
Pros: Location
Excellent
10,0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Mediocre
2,0
Pros: Assume the hotel would have been excellent.
Good
7,7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Details
Reviews
Overall 8,5 Excellent
Based on 9 145 reviews
Location
9,6
Service
8,1
Room
7,6
Breakfast
6,3
WiFi
6,0
Food
5,6
Bar
5,4
Value
5,3
Amenities
4,6
Pool
2,0
Location
9,5
Service
8,4
Room
7,8
Breakfast
6,5
Vibe
6,4
Bar
5,7
Food
5,6
Value
5,3
WiFi
4,1
Amenities
3,3
Location
9,6
Service
8,2
Room
8,0
Breakfast
5,8
Value
5,6
Food
5,5
Bar
5,1
Amenities
4,6
Location
9,7
Service
8,1
Room
7,8
Vibe
6,5
Breakfast
6,1
Value
6,0
Food
5,8
Bar
5,6
Amenities
4,4
Location
9,8
Service
9,0
Room
7,3
Breakfast
6,0
Food
5,8
Value
5,3
Amenities
4,2
10,0 Excellent
Pros: Location
Cons: Nothing
8,0 Excellent
Pros: When arriving I have mentioned at the reception we celebrate xx and later we got a bottle of wine and a cake in the room
Cons:
9,0 Excellent
Pros: Location. Great staff. Great breakfast. Very good solved socket in the room and USBs for charging.
Cons: Windows cannot be open, so the only fresh air you can get is from AC.
7,0 Good
Pros: Very friendly South African doorman. Excellent location to see Witness for the Prosecution.
Cons: Room seemed very small and no outside view from the window.
10,0 Excellent
Pros: The staff was absolutely amazing!
Cons:
9,0 Excellent
Pros: Great breakfast. Fab location. Even had kettle, sink, fridge and microwave in the room!
Cons: Sofa bed is not suitable for an adult
7,4 Good
Pros:
Cons: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all
10,0 Excellent
Pros: Service is great view is excellent
Cons: Room could be abit bigger
1,0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
10,0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
2,0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7,7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant and Bar is a casual dining spot in the heart of buzzing South Bank, London. A modern Italian restaurant and bar, Atrio serves a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. For those looking for a relaxing dining experience, Atrio is the perfect place to relax after a busy day exploring the iconic attractions in the area, or after a hard days work. Sip on a fine selection of wines, beers, cocktails and mocktails, whilst catching up on the day. Atrio Lounge and Bar, with its own private outdoor terrace, is an all-day venue putting you in the centre of the action. Watch the world go by, or snuggle up in the cosy bar area with a drink of your choice. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 999 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,1
Pros: Location, restaurant, staff
Excellent
10,0
Excellent
9,7
Pros: Lovely, attentive staff!
Excellent
9,0
Pros: The location of the hotel is ideal. In a quiet, elegant part of London, close to good restaurants, bars, best shops and cultural centres. It is 5 minutes walk from the closest tube station and easy to find taxis.
Okay
5,8
Pros: The location and staff were really nice and helpful.
Excellent
9,4
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Excellent
10,0
Pros: Staff were very friendly, and the service was fantastic. The room was very clean and tidy, I feel really comfortable living in. There is a Tesco just 2 minutes walk from the hotel, and a M&S about 5 minutes walk. It's also close to oxford street, Her Majesty's Theater and China Town - just 15 minutes walk.
Okay
5,8
Pros: The location and staff.
Good
7,1
Pros: Location was great, staff was attentive and very helpful.
Excellent
10,0
Pros: We are in love with Flemings Mayfair. Amazing Hotel and the best personal in London.
Details
Reviews
Overall 8,5 Excellent
Based on 999 reviews
Location
9,5
Cleanliness
9,1
Service
9,0
Vibe
8,5
Food
7,0
Breakfast
6,3
Room
6,0
Value
4,5
Comfort
3,5
Wellness
3,3
Location
9,5
Service
9,2
Vibe
8,1
Breakfast
6,0
Room
4,9
Value
4,2
Comfort
3,1
Location
9,5
Service
9,3
Breakfast
5,8
Room
5,6
Comfort
4,0
Value
3,8
Location
9,0
Service
8,7
Room
5,3
Location
9,6
Service
9,2
Room
5,5
7,1 Good
Pros: Location, restaurant, staff
Cons: No view from room which was requested, poor heating system
10,0 Excellent
Pros:
Cons: Flemings is a delightful place to stay. We have stayed before. The staff are very accommodating, the food is delicious and the hotel itself is beautifully maintained - you would expect nothing less!
9,7 Excellent
Pros: Lovely, attentive staff!
Cons:
9,0 Excellent
Pros: The location of the hotel is ideal. In a quiet, elegant part of London, close to good restaurants, bars, best shops and cultural centres. It is 5 minutes walk from the closest tube station and easy to find taxis.
Cons: The room was rather on the small side, even though I booked a more spacious room. The dining room which is located in the basement is rather dark, The breakfast was good, though there is an extra charge for an omelette.
5,8 Okay
Pros: The location and staff were really nice and helpful.
Cons: The suite was not up to par and did not meet our expectations. It was a little old. Also the breakfast was very limited. The price was too high, it wasn’t representative of the quality of the suite.
9,4 Excellent
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Cons: Price/Value advantage is with Single Rooms, for full-size rooms for 2 guests the pricing becomes similar to many others in the area (although still a superior value than most)
10,0 Excellent
Pros: Staff were very friendly, and the service was fantastic. The room was very clean and tidy, I feel really comfortable living in. There is a Tesco just 2 minutes walk from the hotel, and a M&S about 5 minutes walk. It's also close to oxford street, Her Majesty's Theater and China Town - just 15 minutes walk.
Cons: The breakfast didn't include hot food like bacon, eggs and sausages, you have to order them with an extra charge.
5,8 Okay
Pros: The location and staff.
Cons: The room was not up to par and did not meet our expectation.
7,1 Good
Pros: Location was great, staff was attentive and very helpful.
Cons: Beds are horrible, pillows are like blocks of wood. Requested softer pillows, which were in fact softer than the first set, but both of us still left with sore necks and not rested. Hotel itself is very loud, but should be expected in an old building. Do not stay by the elevator, you can hear it all night long
10,0 Excellent
Pros: We are in love with Flemings Mayfair. Amazing Hotel and the best personal in London.
Cons:
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
-449876.jpg?width=66&height=66&crop=true)
Overall 8,4 Excellent
Based on 12 859 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,2
Pros: The facility and room
Excellent
10,0
Pros: The staff was ever so helpful and kind, always smiling too. Arrival, early check in- no problem. Had a horrible headache on the 1st evening sent me the right directìon - to the embankment groceries. Asked what can i do with luggages after checking out, while my daughter and I went to explore the city...concierge kept them safe. Outside concierge ( Krisztián Budai and Sabi) also got talking to us and gave suggestion + guide + marked map where to go with my 6 yrs old. Waiting staff also kind. Seem to have the right people there who are always smiling, happy to help. Thank you for our wonderful stay. We will be back!
Excellent
10,0
Excellent
10,0
Pros: Very trendy
Excellent
9,0
Pros: I have stayed here a number of times and the hotel is well located and the rooms are lovely quite big and very clean. Breakfast is exceptionally good as long as you don't go at rush hour - but this is the same n any large hotel.
Excellent
10,0
Pros: The most welcoming reception on arrival and helpfulness of all the staff made my stay with friends great fun. Specifically Edel Rivero in Exec Lounge and Julian and Andrew in the lobby. Thank you.
Excellent
8,0
Pros: The room was much larger than we thought it would be and the bathroom was very big. It looked like it might have been a room for a disabled person.
Good
7,0
Pros: Spacious room
Excellent
9,0
Pros: I really liked the idea of the incentive to save on cleaning in the rooms!
Excellent
10,0
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Excellent
9,0
Pros: Location, cleanliness, staff very helpful and professional
Excellent
8,8
Pros: Excellent location . Very nice room and comfortable room- clean, modern and nicely furnished.
Details
Reviews
Overall 8,4 Excellent
Based on 12 859 reviews
Vibe
9,1
Location
9,0
WiFi
8,0
Service
7,7
Room
7,2
Pool
6,5
Breakfast
5,9
Value
5,3
Vibe
9,0
Location
9,0
Service
7,4
Pool
6,6
Breakfast
6,4
Room
6,3
Value
5,2
Cleanliness
4,0
Location
9,1
Service
7,8
Room
7,2
Value
4,9
Cleanliness
4,8
Breakfast
4,8
Vibe
8,9
Location
8,9
WiFi
6,6
Room
6,5
Service
6,2
Breakfast
5,7
Value
4,8
Cleanliness
4,8
Location
8,8
Room
6,7
Pool
6,4
Service
6,2
Breakfast
5,6
Value
5,2
9,2 Excellent
Pros: The facility and room
Cons: The parking fee
10,0 Excellent
Pros: The staff was ever so helpful and kind, always smiling too. Arrival, early check in- no problem. Had a horrible headache on the 1st evening sent me the right directìon - to the embankment groceries. Asked what can i do with luggages after checking out, while my daughter and I went to explore the city...concierge kept them safe. Outside concierge ( Krisztián Budai and Sabi) also got talking to us and gave suggestion + guide + marked map where to go with my 6 yrs old. Waiting staff also kind. Seem to have the right people there who are always smiling, happy to help. Thank you for our wonderful stay. We will be back!
Cons:
10,0 Excellent
Pros:
Cons: Should give complementary water
10,0 Excellent
Pros: Very trendy
Cons: Nothing
9,0 Excellent
Pros: I have stayed here a number of times and the hotel is well located and the rooms are lovely quite big and very clean. Breakfast is exceptionally good as long as you don't go at rush hour - but this is the same n any large hotel.
Cons: I never eat in the restaurant, which I find very limited in choice (mainly sushi and meat) especially for a veggie. The actual area is pleasant and there is a large bar and piano player, which makes a nice atmosphere. If the food offerings were improved it would be great.
10,0 Excellent
Pros: The most welcoming reception on arrival and helpfulness of all the staff made my stay with friends great fun. Specifically Edel Rivero in Exec Lounge and Julian and Andrew in the lobby. Thank you.
Cons:
8,0 Excellent
Pros: The room was much larger than we thought it would be and the bathroom was very big. It looked like it might have been a room for a disabled person.
Cons: In the bathroom there is a note that says if we want to reuse our towels then we should hang this up and they won’t replace it. However; everytime we hung it up they replaced it with fresh ones. We eventually wrote a note for them to not replace it. It kind of defeats the purpose of the note and is very wasteful to replace towels everyday considering the huge amounts of resources hotels use.
7,0 Good
Pros: Spacious room
Cons: Elevators were too slow, had to wait at least for 5 min to get on
9,0 Excellent
Pros: I really liked the idea of the incentive to save on cleaning in the rooms!
Cons: everything was ok on my stay
10,0 Excellent
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Cons: Nope
9,0 Excellent
Pros: Location, cleanliness, staff very helpful and professional
Cons: View from room was not the greatest.
8,8 Excellent
Pros: Excellent location . Very nice room and comfortable room- clean, modern and nicely furnished.
Cons: Could not get the temperature in the room to a level that we were comfortable with while sleeping.
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8,1 Excellent
Based on 15 058 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2,0
Good
6,0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Excellent
10,0
Pros: Location was excellent!
Good
6,0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Excellent
9,0
Pros: Location. Professional, very polite doorman and bellhop. Excellent food-dinner. Polite, friendly waiter. Comfortable bed. Support handles in bathroom.
Excellent
9,0
Pros: Don't book the standard or superior rooms. Try the next one up. You get a lot more for your money.
Okay
5,0
Excellent
8,0
Pros: It was central, clean and the staff were friendly and efficient
Okay
4,0
Pros: The Location is definitely excellent!
Excellent
8,0
Pros: Great location, hotel staff very friendly. Room was small but comfortable and very clean
Mediocre
2,0
Pros: The location was excellent and they were generous with early check in/late check out.
Good
7,7
Details
Reviews
Overall 8,1 Excellent
Based on 15 058 reviews
Location
9,8
Service
8,1
WiFi
7,8
Breakfast
6,8
Room
5,5
Value
5,2
Comfort
3,4
Location
9,8
Service
7,9
WiFi
6,4
Breakfast
6,0
Room
5,8
Value
4,0
Comfort
3,4
Location
9,9
Service
8,5
Breakfast
7,4
WiFi
6,1
Room
6,0
Location
9,6
Service
7,4
Breakfast
7,1
Room
6,0
WiFi
5,7
Value
5,3
Comfort
3,8
Location
9,7
Service
8,4
Breakfast
7,3
Bar
7,2
Room
5,4
Value
4,8
Comfort
2,2
2,0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
6,0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
10,0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6,0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
9,0 Excellent
Pros: Location. Professional, very polite doorman and bellhop. Excellent food-dinner. Polite, friendly waiter. Comfortable bed. Support handles in bathroom.
Cons: Noise from renovations starting at 8am.
9,0 Excellent
Pros: Don't book the standard or superior rooms. Try the next one up. You get a lot more for your money.
Cons:
5,0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
8,0 Excellent
Pros: It was central, clean and the staff were friendly and efficient
Cons:
4,0 Okay
Pros: The Location is definitely excellent!
Cons: The strand Palace is not at all a 4 Star Hotel. This hotel may have once been a 4 star but now it's more like a 3 star hotel. It was hot with no central air, noisy, and felt more like a casino. The bathroom was small, outdated with rusty appliances.
8,0 Excellent
Pros: Great location, hotel staff very friendly. Room was small but comfortable and very clean
Cons:
2,0 Mediocre
Pros: The location was excellent and they were generous with early check in/late check out.
Cons: This hotel is NOT deserving of the 4 star rating. The rooms are extremely small and poorly lit. The bathroom was extremely out of date and had a tub whose drain was completely blocked. The reception desk was often very backed up always.
7,7 Good
Pros:
Cons: .
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Overall 8,1 Excellent
Based on 6 688 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
2,0
Good
6,8
Pros: Excellent location
Excellent
9,0
Pros: Location, Open lobby with sky light. SPA and gym
Mediocre
3,0
Pros: Great location. Doorman that went out of their way to assist.
Excellent
9,6
Pros: Superb location, quality throughout and particularly comfortable beds!
Excellent
9,0
Pros: I like the location and the the staff. We always stay here every time we’re un london.
Good
7,0
Pros: Excellent location near St Paul's Cathedral. Only a very short walk to the Underground. Due to the corporate nature of the location the restaurant options around the hotel are limited. We were upgraded to a club room which was very nice.
Excellent
8,0
Pros: Great facilities and location - truly 4 to 5 star. Staff are not outstanding but try to be helpful. Skip the breakfast - a rip off , go to Starbucks instead. easy access to tube and major sights. Great gym !
Mediocre
3,0
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Okay
5,7
Pros: The location was good and very close proximity to St Paul’s cathedral.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Details
Reviews
Overall 8,1 Excellent
Based on 6 688 reviews
Location
9,6
Wellness
8,0
WiFi
7,6
Pool
7,3
Breakfast
6,5
Service
6,4
Room
6,1
Cleanliness
4,8
Value
4,7
Bar
3,6
Location
9,5
Wellness
8,1
Pool
7,4
Breakfast
7,0
Service
6,6
Room
5,6
Value
4,5
Cleanliness
3,5
Bar
3,4
Location
9,3
Breakfast
8,2
Wellness
8,2
Pool
7,5
Service
6,7
Cleanliness
4,6
Room
4,6
Value
4,5
Bar
3,6
Location
9,6
Wellness
7,8
Breakfast
6,7
Room
6,3
Service
6,2
Value
4,7
Location
9,5
Wellness
8,0
Breakfast
6,9
Service
6,6
Room
5,0
Amenities
4,9
Value
4,8
2,0 Mediocre
Pros:
Cons: Badly managed hotel
6,8 Good
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
9,0 Excellent
Pros: Location, Open lobby with sky light. SPA and gym
Cons: older decor in the part of the hotel we stayed in
3,0 Mediocre
Pros: Great location. Doorman that went out of their way to assist.
Cons: Dim room lighting. Room keys had to be reprogrammed every day. Overpriced breakfast buffet. There was a Starbucks in lobby, but you had to search for an employee. Rooms needed updating. Room was serviced around 5 PM
9,6 Excellent
Pros: Superb location, quality throughout and particularly comfortable beds!
Cons:
9,0 Excellent
Pros: I like the location and the the staff. We always stay here every time we’re un london.
Cons:
7,0 Good
Pros: Excellent location near St Paul's Cathedral. Only a very short walk to the Underground. Due to the corporate nature of the location the restaurant options around the hotel are limited. We were upgraded to a club room which was very nice.
Cons: When we arrived to the room, we found rubbish on the floor which lead me to question if the room had been cleaned properly. We were not provided with any body wash in our room for the first two nights (only shampoo and body lotion) meaning that we had to go and buy our own. During our stay we asked to borrow umbrellas from the concierge but were informed that they were waiting on a delivery of umbrellas from Germany and so none were available. Although they didn't detract from our stay too much, all of these points were disappointing from what has been rated as a 5 star hotel.
8,0 Excellent
Pros: Great facilities and location - truly 4 to 5 star. Staff are not outstanding but try to be helpful. Skip the breakfast - a rip off , go to Starbucks instead. easy access to tube and major sights. Great gym !
Cons:
3,0 Mediocre
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Cons: Yes many; offsite location, breakagee s in room, only 2 coffee cuopons , management attitude !! Very poor and no customer focus - room price --- GBP/n!!! I will never return - vote with my feet
5,7 Okay
Pros: The location was good and very close proximity to St Paul’s cathedral.
Cons: Service at the restaurant was poor. I visited four separate occasions and all were poor.
10,0 Excellent
Pros: Everything
Cons: None
10,0 Excellent
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Cons: The only minimal drawback was that the room was dark
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7,7 Good
Based on 5 162 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Excellent
9,0
Pros: Very pleased with our entire stay though it be short
Good
6,0
Pros: Location
Excellent
8,0
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Excellent
9,0
Pros: Location
Good
7,9
Pros: The staff working there is great. Super friendly and helpful! Concierge was able to get us tickets for Tottenham vs. Liverpool on the game day!
Good
6,0
Pros: Location was good
Good
7,7
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Okay
4,0
Pros: Good location, comfy bed and pllows
Good
6,7
Pros: The breakfast buffet that was included was very good. I enjoyed being able to have a full English breakfast, while husband liked the availability of some American options. The staff were very friendly, and gave us warm and gooey chocolate chunk cookies.
Good
6,0
Pros: Staff & breakfast
Good
6,5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7,7 Good
Based on 5 162 reviews
Location
9,0
Service
7,7
WiFi
7,2
Breakfast
7,1
Room
5,1
Location
9,1
Service
8,0
Breakfast
7,5
WiFi
6,0
Value
4,8
Room
4,7
Vibe
4,3
Cleanliness
4,1
Location
8,6
Breakfast
7,1
Service
6,7
Value
5,1
Vibe
4,8
Room
4,5
Cleanliness
4,4
Location
9,1
Service
7,2
Breakfast
7,0
Cleanliness
4,8
Vibe
4,4
Room
4,0
Location
9,2
Service
7,0
Breakfast
6,8
Cleanliness
4,7
Room
4,7
Vibe
4,0
9,0 Excellent
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Cons:
9,0 Excellent
Pros: Very pleased with our entire stay though it be short
Cons: Nothing
6,0 Good
Pros: Location
Cons: Uncomfortable bed Broken window handle Parking garage was closed
8,0 Excellent
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Cons: There was online construction being done on the hotel that was incredibly loud during the day.
9,0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
7,9 Good
Pros: The staff working there is great. Super friendly and helpful! Concierge was able to get us tickets for Tottenham vs. Liverpool on the game day!
Cons: The hotel rooms are outdated. TV channels are horrible and TV is from last century as well. A renovation would work just fine.
6,0 Good
Pros: Location was good
Cons: Work being done at hotel was disruptive
7,7 Good
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Cons: The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
4,0 Okay
Pros: Good location, comfy bed and pllows
Cons: Hot Breakfast food was all cold, tea was luke warm. Room was scruffy, stains and marks everywhere. bathroom sink tap was hanging off.
6,7 Good
Pros: The breakfast buffet that was included was very good. I enjoyed being able to have a full English breakfast, while husband liked the availability of some American options. The staff were very friendly, and gave us warm and gooey chocolate chunk cookies.
Cons: The system made a mistake and we were double booked in a room. We had wanted a room facing The Thames, but that was what was double booked. The room we did get after that mix up was ok. It faced a building behind the hotel. The bathroom tile needed to at least be repaired or to be replaced as there were cracks and chunks missing in a lot of the tiles. I’ve stayed in a lot worse, but I expected more from a Hilton on The Thames especially at nearly 400£ a night.
6,0 Good
Pros: Staff & breakfast
Cons:
6,5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
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