London hotels near Tower of London

Pros: The hotel is clean The rooms are modern and clean

Cons: We were given a room that looked different from the pictures, although we paid £1,400.00 per night for the room, the room had a completely different set up and we were given an excuse that the room we received was within the same category because of the size etc. However we booked the room for a specific reason and felt completely deceived, I believe a 5* hotel should not be allowed to misrepresent rooms and offer rooms that look "similar" to the pictures, at this level I expect to receive exactly what you pay for. Breakfast is not very good, I have had better breakfasts in 4* hotels, options are fairly limited and I would definitely call it an average breakfast, very basic. Given my experience I would not recommend the hotel

Pros: Extremely professional staff, very clean, great location.

Cons: Nothing

Pros: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Cons: There wasn't anything not to like.

Pros: Very clean and smart. Food and staff were excellent

Cons: Nothing

Pros: View from the bathtub on the Tower Bridge was breathtaking. Location of the hotel was also really nice.

Cons: Breakfast was absolutely tasteless and horrible. Didn’t expect such a bad quality since it’s a five star hotel. We also had two major issues with the payment - first we got check for 100 pounds for cocktails at the bar we’ve never had, second and probably the worst - during check out they didn’t cancel pre-authorization of the whole payment. And the result? It’s been 10 days since we left and my card is still blocked. Called their hotel department twice with no results. Six days ago. They said they would call back and solve the problem. Still nothing. Unfortunately we won’t go there again.

Pros: Everything was amazing, the staff members were very helpful!

Pros: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Cons: Bar was quite expensive, but was to be expected

Pros: The room was nice and the staff were super polite and helpful!

Cons: The swimming pool was cold and the place downstairs was dirty.

Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

Cons: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

Pros: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

Cons: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

Pros: excellent hotel, very courteous staff, beautiful interior.fantastic location and service.

Cons: not applicable

Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

Cons: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

Cons: Thank you for your email asking for feedback on how our stay at The Montcalm Royal London House was. I wanted to reply to your email before rating our stay on booking.com. The reason I had confidence in booking this hotel was due to us staying at The Montcalm At Brewery London City on the 18-19 February 2020 and were pleased with the service. I would firstly like to thank you peraonally for being very welcoming and attentive to make our stay pleasant. We think only your hospitality and kind nature was the only pleasant part of our stay and the manager at the downstairs restaurant, who made an exception with serving breakfast after hours as I was given the wrong information. In addition to our feedback, to be quite honest my partner and myself were very disappointed with the level of service provided for a hotel that has a 5 star rating. We stay in 5 star hotels in London nearly once a week and have not complained so far. We can look beyond an issue or 2, however, with our experience at The Montcalm Royal London House we experienced a considerable amount of issues that I wanted to address. The window in our room flung open during the night and as it was late we did not call the reception as I wanted to go back to sleep. The next day we put a plant on the window seal to preventing from opening, due to this there was a draft the whole time and I now have a cold. My partner is very particular about his coffee and we have a Nespresso machine at home. However, the coffee machine in the room was not working properly. You have to make a couple of drinks before the water in the coffee machine warms up so we ended up with cold coffee and wasting the coffee capsuls. This was very disappointing. On our first night we ordered 2 salads via the room service option. The salads arrived with only 1 set of cutlery, I called back to ask for another set of cutlery along with 2 spoons which were not brought up with the second set of cutlery so again I had to ask for these.