Hotels near London Heathrow Airport

Pros: staff very friendly big room and fab soft large towels

Cons: bed a bit hard and breakfast bit over cooked

Pros: The bed was comfy after a long haul flight. Lovely shower with toiletries supplied Massive TV. A mini fridge was convenient No complaints at all for a one night stay .

Cons: The hoppa bus service in the morning was hopeless. So the hotel arranged for a taxi.

Pros: ideal location for a pick up at T3 next day. spacious lobby.

Cons: cost of food was a little pricey. No hairdryer in room

Pros: The staff was so friendly and helpful! I requested early check in after missing my flight home and being taken to the hospital due to food poisoning. I needed several days to recover, and the staff took very good care of me. They were able to provide answers to any questions and went out of their way to make my stay a comfortable one. I had booked a twin room but was given a larger one at the same price. It was clean and well kept and very quiet. The bed was quite comfortable. I appreciated the bottles of water left daily. If I have the opportunity to travel to London again, I will definitely stay there once more.

Pros: Great Breakfast, friendly staff

Pros: Comfortable bed, clean room, great executive lounge.

Cons: No breakfast available during stay, room corridors smelt musty.

Cons: Transportation from the airport at night too sketchy, not on time, not following timetable

Cons: We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)

Pros: Staff were great. Buffet was good value and tasty.

Cons: Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.

Pros: Despite its proximity to Heathrow, the room was very quiet as well as being clean, well air conditioned, and large by European standards.

Cons: Enjoyed the short stay before our flight.

Pros: Breakfast was awesome

Cons: Drink and food service was very slow and unorganized in the hotel bar.

Pros: We arrived late, 8:30 at night, and needed to print out our boarding passes. We had some trouble accessing the information but the concierge was patient and helped us get the passes printed. The morning breakfast was great. Finally, we needed something mailed and they agreed to do that too. So great service, great locations.

Cons: I had a package delivery to the hotel no one was there to received and I missed my package I returned home with out and probabaly will lose my money that I expended

Pros: Close to the airport. Nice comfortable rooms. Executive lounge. Buffet breakfast not

Cons: Not kids friendly. No swimming pool. I am gold elite member several time requested front desk staff that I am entitled to enhanced speed internet but they never hot permission for it. Their generic WiFi was really slow. Although, I was on holidays with my family but I was working and it was difficult to download any attachment

Pros: Extremely pleasant and helpful staff both at front desk and concierge. Tasty restaurant with fast attentive service. Super comfy bed and nice updated bathrooms!!!

Pros: Quite up to date

Cons: Small room

Pros: Room was beautifully clean and the bed comfortable.

Cons: The queue to check in was too long, the phone in my room didn't work and the airport transfer that I was assured would be available in 5 minutes took 25 making me late for my meeting.

Pros: Room is Comfortable and modern. Lobby and pub/bar very spacious and comfortable.

Cons: Endless corridors and small rooms for such a huge hotel.

Pros: Big lounge, helpful front desk service. Discounted pricing relative to other hotels in the area. Outside decor and current renovations give very poor first impressions. Room was typ Marriott-type accommodations. I'd recommend spending the extra $10+ to stay elsewhere if possible, but would consider again at same price range when renovations are complete.

Pros: Location

Cons: Hotel currently going through refurbishment

Pros: Location

Cons: State of repair/decor. Food---terrible !!! Seemed cheap for a Marriott --now understand why.

Pros: Location Service in the restaurant was very efficient and friendly

Cons: We were not informed that the hotel is going through a TOTAL renovation. We were initially placed in a recently finished room. After a real ordeal to get there, we found out that our room reeked of chemicals (gave us a headache within 5 minutes and watery eyes), still had some construction debris and the bathroom door handle was not installed. Had to carry all our luggage back and had to be moved to a different room.

Pros: Location, lounge

Cons: 1.the hotel could not find my kayak reservation so I am Not sure that I paid the kayak rate, in fact there is a good chance but I was charged twice and I'll have to find some way to reconcile this. For some reason the kayak reservations were not acceptable for their confirmation numbering system, the staff acted like they never seen a kayak reservation. 2.none of the hotel had internet access whatsoever it was down all night. Only one staff was manning the concierge desk and with the internet down the line was very long, yet it seems like the staff didn't put 2&2 together....perhaps you should increase the number of people at the concierge desk when the internet is down. At times the concierge would just just disappear I think probably hoping people would just disappear as well. Myself and another guest helped ourselves to the concierge desk computer print out our boarding passes for flights. 3. the entire hotel smelled like smoke despite the non smoking room. 4. the television didn't work in the hotel room and looked quite dated even at the kayak rated this hotel is not worth the money

Pros: Location

Cons: This hotel is old and not very clean. I am surprised that Marriott has let this hotel go this far in dis-repair. Not worth 200 USD a night.

Pros: Proximity to airport Ability to earn Marriott points

Cons: The hotel was old and in desperate need of an update.

Pros: Excellent efficient, comfortable airport hotel for convenience to airport. Breakfast was good, but we wished dinner was served later as our flight arrived late.

Pros: perfect location for an overnight stay ready for an early flight

Pros: Brilliant location and a super room that was just right for an overnight stay

Cons: Dining was rather expensive with VAT and service charge added.

The service at the bar was slow. While staying there a group of guess we’re running around with their kids for over an hour through the bar, lobby and elevator. The staff did not stop these guest, it was very off putting.

Quicker check-in, implement contactless and better lifts

Pros: Location

Cons: No breakfast included for that price

It is a very beautiful hotel the staff are trying hard to make the stay great. They are showing a French flair.

Pros: Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.

Pros: The room, the bed and the bathroom were all comfortable and to expectations.

Cons: We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we were traveling with young children and we were all tired after our flights, we elected to go for room service. We ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7.45pm. We were advised to allow 40 minutes (for a meal that would take 10 minutes to prepare). After waiting 45 minutes, we called to enquire of the status of our meal. We were told it would be another 15 minutes. They hastily cooked our meal and it arrived at 8.50pm. The children were mostly asleep by this stage and we were no longer interested either. The Pinot Noir was undrinkable. Staff were apologetic. We were not charged for our dinner. The whole experience gave the impression that the hotel trades on its location as the only hotel located at terminal 5.

Pros: Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.

Cons: This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and not Travelocity’s fault, but, if you want to keep us as customer, can’t you work with the hotel chain to remedy this shortcoming?

Cons: Keep up the good work

Pros: Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.

Cons: Not a lot!

Pros: Breakfast was great and had plenty of options for gluten free and dairy free.

Cons: Entertainment facilities

Pros: upgraded. large king room. easy parkinf

Cons: location

nice experience since it’s my first time to stay in a hotel connected to the airport but unfortunately my flight was on terminal 2 and the Sofitel hotel in terminal 5, which is I have to woke up more early to take a 10 minutes drive by taxi to reach terminal 2.

Pros: Sofitel is not a cheap option, but after a long haul flight it’s great to have the hotel right at the terminal. Fabulous breakfast and great soundproofing sets you up ready for the next leg of your travels.

Cons: My case was delayed so I would have liked extra touches expected in a higher end hotel. A bathrobe and toothbrush, comb and hair conditioner would have been nice. Also we were made to queue on checking in as we got stuck behind a plane full of people whose flight had been cancelled. We had a confirmed booking so it would have been appreciated if we could have checked straight in. Staff very friendly and helpful at reception and concierge the following day. I think we were unlucky with a bad patch at check in.

excellent! This hotel was the best I ever been. I stayed here before I left london, so very convenient to go to airport for my flight.

Pros: Excels at the two things you need most from a hotel:comfy beds with top quality duvets and pillows, and a roomy, hot powerful shower.

Cons: Decor was bland and unimaginative. While the restaurant was excellent, it didn’t justify the silly price it charged.

Pros: This is such a great hotel. I would recommend it to anyone for any occasion. As soon as we arrived the staff helped with our bags and we even got an upgrade to a king sized bed. The room was very clean and accommodating.

Pros: Convenient location with the tube just a stone's throw away. Staff are really polite. Place is clean.

Cons: the fact they charge for WiFi after I checked out without even mentioning it to me at check in time.

Cons: As a Le Club Accor member I have stayed at numerous Sofitel's across the world. The staff at Heathrow Sofitel were uninformed for a airport hotel and the service was substandard. Although the bed was very comfortable the room lights randomly turned on in the middle of the night, in both rooms waking us. The tv's did not work due to flat batteries in the remotes and the expected niceties for this brand of hotel and at this cost such as a bottle of water didn't exist. Overall the location was convenient but I'm not sure we would stay again. Regards Brenda partridge

Cons: for the second consecutive time my reservation had been mishandled

Pros: The proximity to Heathrow Terminal 5 was excellent and it was very easy to find when exiting baggage claim. Comfortable bed.

Cons: Room had no amenities that are necessary for turnover travellers such as a mini-bar for easy refreshments and iron and ironing board. Those are really two items that I need at my fingertips when I'm doing a quick layover with late arrival and early departure. Really poor for a hotel that claims 5 stars. They should understand the needs of their guests. Some of the new and innovative airport hotels could definitely challenge the Sofitel.

Pros: If it wasn't connected to terminal 5, it would have gone bankrupt .

Cons: Expensive , rude staff. Slow internet and very bad service.

Pros: It was located next to the terminal 5. If you have a early flight, or in case there is any sudden change of your flight schedule, this hotel would be a best choice. Additionally, the breakfast is quite impressive if ever you have a time to eat in their "buffet-style" restaurant before you leave.

Cons: The staff was very rude, especially when they are pointed out that they made a mistake in billing by over-charging their guest. Instead of apology, I was just given a rude / unprofessional gesture and comments as if they did not do anything wrong.

Pros: The hotel is really large and airy, the food was great which isn't always the case with airport hotels and the staff were lovely. We just stayed the one night before our flight but it was perfect for what we needed!

Cons: Nothing - all good

Pros: The location of the hotel is close to the airport. The hotel has a nice lobby.

Cons: The front desk staff seemed disinterested in serving the customer. A booking for a taxi to the airport could not be located the next morning. The room and furnishings are dated. The room service food options are limited and the quality of the food was outright pathetic. Definitely not what I expected from a Hilton and should not be in the 4 star category.

Pros: can walk to terminal which is great. decent rooms and facilities, friendly staff.

Pros: very helpful staff on reception front desk

Pros: staff was friendly and helpful

Cons: Terminal 4 was closed making it very difficult to get to the o hotel

Pros: A newer hotel, quite contemporary without being shocking. Nice room reminiscent somewhat of IKEA. We stayed overnight between two 10+ hour international flights; I’d do it again in a heartbeat. Great staff!

Cons: The hotel is about a half-mile walk through a metal tube from Heathrow Terminal 4; it might be a challenge for someone with impaired mobility.

Pros: clean modern rooms, excellent service

Pros: Proximity to the airport was just what we needed before an early morning flight. Very friendly staff, a comfortable welcoming room and the choice of 3 eating places within the hotel made for a very pleasant stay.

Cons: Nothing worth putting into words.

Pros: This was a very short stay, got in about 9pm and left at 6am. It was perfectly serviceable and comparably priced hotel. Comfortable beds, quiet, average breakfast buffet.

Cons: My only complaint is that the website doesnt make it clear how far away from the majority of the airport it is. Heathrow is a *giant* airport. If youre not used to these or you've never been to LHR, plan extra time & expect to walk much more than you'd expect. I was traveling with my elderly father & booked this hotel because it was "close and convenient" and he didnt want to take the tube to a hotel. We came in via Terminal 3, and it was a good 30 minute hike (inc inter-airport shuttle). We didnt realize you could call for a cart from Terminal 4 to the hotel lobby & my dad had a lot of trouble walking the distance. The clerk at the hotel told us to plan 30-45 minutes to walk back to Term 3 in the morning, or 10 minutes via cab (20 pounds for a cab, 10 for an uber). The sad thing was, I specifically confirmed the hotel I had originally planned was only a 30 minute tube ride and 3 minute walk away from the stop, so joke was on my dad. Also, room service is quite expensive (which may be the case with all Hiltons or London hotels). Worked out to be about $60 for 2 hamburgers/fries and a cokes.

Pros: The front desk staff was incredible and accommodating to all of our needs. Rooms were very nice and everything worked perfectly well, very convenient it is right next to Heathrow.

Pros: Clean

Cons: Room wouldn't get warm. Bed hard as a rock. Shower gets water all over bathroom floor - no shower curtain, just some useless glass that covered about 1/3 of opening. Parking too expensive. Will never recommend this hotel or ever stay there again. Two thumbs down Hilton!

Pros: Convienience for early departure and easy walk to the Heatheow Express. Very clean, modern and comfortable.

Pros: Very impressed by the staff, who did everything to make my stay a pleasant one. Outstanding breakfast.

Cons: The Heathrow Hilton advertises itself as being on the airport campus. Well, only just: and after a long walk from terminal 2 to terminal 3 to take the Heathrow Express to terminal 4, followed by another long walk to the hotel, one might be forgiven for wondering if an off-campus hotel might not have been easier and more convenient to reach. It took me at least a half hour, bags in hand, to stagger from the Customs Hall to the hotel. Be aware!

Pros: Location and breakfast

Cons: Room was in serious need of updating Kind of disappointing for Hilton. I was informed that some sections of the hotel have been renovated. Overall I'll rather pay a little extra and stay at the sofitel in Terminal 5.

Pros: The room was clean and like most other airport hotels.

Cons: The hotel is located a long ways from the international terminal which in itself isn't bad. The only way to get to the hotel though is to take a 14 dollar (round trip) bus from the terminal to the hotel. The bus only takes British pounds and doesn't take a credit card. This is the only major airport I think I've ever been to without hotel courtesy shuttles. Very disappointed with my 45 minute, 14 dollar commute to a hotel that's advertised as an airport hotel. The hotel also charges 20 dollars a day for internet. It's hard to believe the Motel 6 doesn't charge for internet and places like the Hilton still do.

Pros: Great staff, thorough and attentive. Very good if flying out of T4.

Pros: We were given a newly refurbished room. The food in the two restaurants we dined was great. We did not dine at the Oriental restaurants.

Cons: Everything a bit pricey. Listed as having an airport shuttle, however that is only to terminal 5. You must walk a long distance and take a train to get to other terminals. Hotel Shouldn't be listed as having a shuttle.

Pros: The service, the location, the quality and style of the hotel. I loved the restaurant......

Cons: Nothing.

Pros: Stylish, comfortable, friendly staff. Convenient for Covid test, at the premises.

Cons: Disappointed with the airport shuttle. Took a long time to get to the airport and very infrequent.

Pros: The suite was good.

Cons: It was not same as per picture but still good. No decorations or anything special for newly wedded couple it was booked as wedding suite even though it was advised by staff that there will be some decorations in room. It would've been nice to have anything special for us. It was a expensive suite.

Pros: Location to airport.

Cons: Check in was lengthy and desk seemed to be understaffed on arrival causing long queues

Pros: Food and beverage options on site. Near LDH. Services offered in communities of Hayes and Hillingdon.

Cons: Not applicable.

Cons: Unable to access hotel from rear car park, after calling 4 times, someone eventually answered then hung up. Booking.com was £145 inc breakfast. I ended up paying £161 then was requested ri pay more for parking even though on booking.com it says parking available - it doesn’t say with an additional fee Cooked breakfast was very poor - the only consolation was the breakfast staff were very welcoming and attentive - they need to reach the reception team how to welcome guests ! Hotel room was extremely basic. Poorly decorated.

cleanliness could be improved. Actually had small spiders in the room.

Pros: Everything else was fine the room was okay and cleaned well by the cleaner staff on desk were nice too

Cons: £11 a night to park in their own car park just felt like absolute robbery

Cons: Noise in lobby from event in hotel was too loud. Made hearing staff at check in difficult.

Pros: Beautiful lobby, super nice staff, Awesome bar and both an Indian and steak and lobster restaurant at the hotel. Tons of outlets, including USB outlets for ease. Seems brand spanking new.

Cons: Nada

Pros: Quiet

Cons: Needed update

Pros: Rooms are good quiet clean value for the money. The restaurants, particularly the bar, could really use improvement. Food not very good.

Cons: Bar food has gone downhill over the last few years. Used to be better.

Pros: The bathroom, location, and the airport shuttle.

Cons: Several of their staff were not professional and rude (to be fair, some were good). The fire alarm kept going off and kept waking me up in the middle of the night because somebody was smoking in another room.

Pros: Location was great. Close to airport and easy access to London underground for travel into London.

Pros: I need back my $

Cons: Back $ pls

Pros: Very good

Pros: High quality bedding

Cons: Room was next to ground floor lifts, very noisy at night

Pros: The atmosphere and the staff were really helpful and really friendly throughout our stay, they made us feel welcome from the moment we checked in. The interactive text help service is. A really good idea and helps when you have those little questions you need an answer too.

Cons: I didn't like that the bath wasn't clean, there were hairs in it and dirty marks on the sides of the bath.

Pros: Initial receptionist was very friendly and efficient with check in.

Cons: Concierge failed to tell us about the free double decker bus to airport. Another worker told us.

Pros: The hotel is close to the airport and is therefore positioned for a last-day stay in the UK. As others have mentioned, the hotel is distinctive and, within the parameters of a franchise hotel, classy. After days of staying in serviceable but well-worn B&Bs, this was a real treat. A tip on transfers to/from Heathrow: while the Hotel Hoppa serves the Ren. Blu,, so do public busses, which are, at that point, free (the Hoppa is not). The London busses depart from the central bus facility at Heathrow, ideal for domestic arrivals. The Hoppa can take you to Terminal 2, convenient for US flights. We used this combo and saved a whole lot of walking with luggage.

Cons: Like many hotels of its size, the Ren. Blu. schedules large events (there were two huge wedding receptions while we were there). If you don't like masses of people in the public spaces around the lobby, you might be furstrated. I have to say, though, that, once upstairs, the revelers were invisible and inaudible.

Pros: Overall very nice hotel with good rooms, helpful staff, and restaurant options.

Cons: It is a little far from central London and took about an hour on the tube to get to the attractions.

Cons: I booked a room four days in advanced and upon my arrival I was refused to stay in the hotel. I was told that they do not have vacant rooms. I was sent to another hotel instead. The Radisson Blue did not provide any explanation or advance notice. They told me that the manager would contact me to provide explanation and discuss compensation. It's been a week, but nobody has contacted me so far. I consider it unacceptable to turn away customers in this manner, without any advance notice or explanation, especially by the hotel that praises itself with excellent hospitality experience. I will not consider staying in this hotel again.

Pros: Clean, luxurious, spacious room. Quiet calm. Good, reasonably- priced room service. Friendly and helpful staff. Efficient service.

Cons: The "hotel hoppa" bus was crowded and I waited a long time for it at terminal 2. It was a heavy-travel day, and not the hotel's fault, though certainly they could influence the service. Additional buses on days like Easter Monday would be a big help.

Pros: Staff was good and helpful but they did not pay attention to who was next in line. We were waiting well before a customer who did not wait their turn.

Cons: There was a lot of fan noise in the room and it made it difficult to sleep when I woke up in the middle of the night. We also had issues getting the free shuttle and when asked on getting back to the airport we were first told about the shuttle that cost 4 pounds 50 when by simply crossing the street we were able to get a free shuttle back to the airport. Since the hotels no longer run free shuttles they should provide their customers with clear instructions on how to get the shuttles from various terminals and the costs.

Pros: Comfortable clean. All round excellent lovely staff

Cons: No atm

Pros: Comfortable clean room. friendly staff

Pros: the staff - friendly & very helpful, the cleanliness, comfort of beds, the convenience for Heathrow T3, the price

Cons: Nothing. the rooms were obviously a bit “tired” and I wouldn’t choose to stay there for a weekend break, but for an overnight stay to get my sister on a flight from T3, it was perfect and great value for money - thank you

Pros: Location was great for the airport, spacious room, vert clean & comfortable

Cons: Hotel is card only- there was no mention of this when booking- I wanted to pay in cash but wasn’t allowed to.

Pros: The staff were ever so warm and welcoming. Very friendly!

Cons: The room had a massive stain in the carpet. Bathroom had a long strand of hair that had got stuck on the water stained wall.

Pros: room was clean and comfortable, but small

Cons: food choices for lunch and dinner were extremely limited. Dining environment was uncomfortable.

Our room and the entire hallway area near our room smelled of smoking in a no smoking hotel. Our rental car was run into in the hotel parking lot. This was not the fault of the hotel and the staff was very helpful.

Cons: The hotel was crazy huge but not in a good way. Like, I felt like I was in a Hotel California or something. Maybe a few maps in the many hallways, corridors amd wings of the hotel would have been helpful

Pros: The room was clean, comfortable but was not supplied hand towels for sink or cloth for body. The towel supply was disappointing. The blankets and bed were very comfortable

Cons: Lodging price was very reasonable but the bar prices seemed high and the 12% added gratitude charge was annoying since the rest of the country 10% was acceptable Was surprised that the Hoppa took so long snd that a taxi was £18 to the airport

Pros: Close to the airport With bus transportation

Pros: We always enjoying staying at this hotel but the refurbished rooms are amazing, the beds are lovely. Hassan took care of everything, a credit to the hotel.

Cons: Nothing.

Pros: Liked the convenience of location.

Cons: No heat and bathroom needs to be updated.

Have stayed at Leonardo several times and would love to visit again. Convenient to Heathrow with staff who are always helpful.

Pros: Great staff, clean and modern facility, perfect for what it is. If you have a trip in or out of LHR this is a great place to spend the night. I'm happy with the Leonardo brand and have found them to be consistently good in the multiple properties I've stayed at.

Pros: Easy to book and although tight on space it had good facilities and the bed was very comfortable being in the airport there was no hassles with taxis from hotels etc

Cons: for bigger people it is a little short on elbow room

Pros: cleanliness, friendly staff

Cons: a bit of a hike to the room, lifts too small

Cons: I have no complaints.

Pros: The location, steps to metro, kind and efficient staff, great breakfast, and comfortable accommodations were all a hit with us!!! We decided to stay there again when we return from Paris in a few days!! Copenhagen is great and the Park Inn just heightened our experience.

Cons: NA

Pros: - Easy Check In - Attentive Staff - Best Hotel Food I've Ever Had - Comfortable Room Overall if you want a hotel that's close to the airport, this is a comfortable place.

Cons: - This could be a positive for some... but it was too close to the airport. Wasn't much to see around the hotel. - Shower head was broken, but still usable.

Pros: Nice room, decent breakfast in bed.

Cons: VERY loud party in lobby reverberated through hotel until 1am. That was a bummer. Internet was mediocre at best.

Pros: Size of the TV in the room. Closeness to Terminal 2.

Cons: Restaurant table wasn’t available when we wanted to eat.

Cons: Why does the word ‘garden’ appear in the hotel name - there is no garden or anywhere to sit out. It’s misleading.

Pros: Enjoy the breakfast and the location was great as its near heathrow terminal 5.

Pros: The room was great - comfortable and quiet. Having a restaurant on site is a huge plus.

Cons: The shower. The 1/2 swinging wall was horrible. I had water all over the place no matter what I tried.

Pros: I liked that it was so close to the bus stops and tube station. The room was cosy and clean, I really loved the bed. Breakfast was delicious but I wished the that they stayed open until 11am particularly for those who want a lie-in.

Cons: Parking spaces were compact and limited. The drinks and snacks in the shop area were quite pricey so we had to end up getting most of the food from Londis BP garage opposite Hatton Cross tube station. I wish the hotel was located closer to a supermarket.

Pros: I liked that it has great transport links, with the Hatton Cross tube being 5 mins away. Although the hotel is very close to the airport you didn’t hear much noise from the outside. The room was very comfortable and clean. Breakfast was delicious and there were plenty of options to choose from. I enjoyed eating the freshly made omelettes. The mini area near reception is a great area for purchasing snacks and had a microwave to warm your food up.

Cons: Having to wait a long time for someone to answer the phone from reception when calling from my room. The parking spaces were quite limited.

Pros: perfect location if you have a very early flight

Cons: no free shuttle to heathrow airport

Pros: convenient to airport whether arriving by car or tube

Cons: sometimes a queue to check in as hotel used by airline staff but otherwise no problems

Pros: The gym was good for an airport hotel!!!

Pros: Breakfast is very good. Transportation is convenient. It is safe so you do not need to worry about coming late to the hotel.

Pros: Fantastic breakfast. Walkable to a good English pub. Extremely clean and quiet, despite proximity to airport. Overnighting here is a great choice to break up the legs of a very long flight (e.g., Middle East to North America). Friendly and helpful staff.

Cons: It's ridiculous that the Hoppa bus costs 9 pounds per person to get from the airport (round trip). From the ground floor, the elevators need your room card to function, and they would read our room card only sporadically. Hair dryer was broken.

Pros: convenient To Airport

Cons: No free shuttle bus service. Must pay 5 British pounds one way. Our Airconditioner broke down in the middle of the night. Long walk to any nearby stores or restaurants. About 1/2 to 1 mile walk. Ok if it’s a nice day. Not so good on rainy cold days. Also Under Staffed.

Pros: The hotel was great for location and price. The restaurant was above! The food and staff were excellent.

Pros: good price

Cons: It took two days to get a improperly working toilet repaired. I notified the front desk as soon as I walked into my room and again upon waking up the next morning. Parking was extremely tight and the holes is a challenge to get to unless you take the shuttle.

Pros: Comfortable and quiet rooms

Cons: Not best for T2 & T3 as shuttle only runs e Rey 45 mins Some buffet breakfast items cold

Pros: clean and comfortable

Pros: Returning to the US from a European trip, we needed to transfer from London Gatwick to London Heathrow late at night, and then depart the next morning from London Heathrow. The Hilton Garden Inn was ideal. It is located close to Terminal 4, and gave us a good place to stay for the night. Staff are very helpful.

Cons: I can't think of anything

Pros: Staff very friendly and helpful. Comfortable room .nevcer felt m.

Cons: Nothing

Pros: The bed was inviting and clean and comfortable. The breakfast buffet was lovely! I didn't have a computer with me so was grateful I could come in free of charge to write an email.

Cons: There was nothing I didn't like.

Pros: Location

Cons: The hotel was very noisy and the housekeeping staff kept slamming doors keeping us up. In addition we asked a server about the menu and she rudely told us to ask someone else and walked off.

Pros: Brand new, lovely hotel and a superb Garden Inn. Comfortable and crispy clean. Nice staff at the bar and check in. Easy access from Hatton Cross Tube stop.

Cons: Read a review that transportation was bad and have to agree. Expensive at GBP 4:50 each. Worse yet was the SURLY, RUDE, UNHELPFUL CRETIN that drove the bus. Awful.

Pros: Great

Cons: Everything fineGreat

Pros: I liked all most every thing. Its the best place to stay.

Cons: I did not like when I could not sleep due to the upper story guests who were jumping and running around in the room. I have decided to go for the upper story rather then lower one.

Pros: Very friendly and helpful staff, very comfortable beds. quiet rooms, good breakfast…. everything we needed for a night’s stay before a flight.

Cons: The bathroom had some water damage though it didn’t really affect us.

Pros: I have stayed here several times. I choose it because it is perfect every time. I like the comfortable bed and pillow and the room is quiet.

Pros: location & comfort

Cons: None

Pros: Can always count on Premier Inn for a standardized room.

Cons: The sofa/bed was removed and a chair replaced it. The room looked bare and was less comfortable. Their wasn’t a Place of put luggage.

Pros: Consistency in service, Costa open 24 hours, location, tea and coffee in the room.

Cons: took a while to get a toilet roll to my room after asking politely.

It was OK in terms of rooms/facilities. Nothing to write home about to be honest. No toiletries, btw. Staff was great. But it is a bit far from the airport - taking the National bus it was one of the last stops making it about 40-45 minutes from Terminal 5 to the hotel. It's shorter though on the way to the airport, which is more like 20-25 minutes.

Pros: Premier inn provides an excellent breakfast buffet at a very affordable price and a very welcoming staff throughout the hotel.I will use the services of premier inn hotels again.I also had a very enjoyable stay at the premier inn at Gatwick airport recently

Cons: Very good value for money

Pros: The room was nice and clean. The lobby area had a great bar and restaurant. Excellent quality.

Pros: The quiet comfortable bedroom. The beds really are very comfortable. The staff were pleasant and welcoming.

Cons: The restaurant was convenient and does a very good breakfast but the evening meal was a bit disappointing.

Cons: The internet was not always working in my room and the phone did not work and the thermostat did not work. The tech came up to change the phone and he did not change it. In order to make a call had to go to the front desk. When it came time to leave, I had to two down to ask for help with my luggage as the phone from the room did not work to call the front desk. When I was at the desk at 11:45, no one told me my card would stop working at 12:00. I had to go downstairs again to get a new card to get into my room.

Cons: - the room was very tired and small for the price - the breakfast quality was poor - the restaurant food quality was not great, other branches of the same restaurant are much better

Pros: Room was spacious - reception altered us from 2 queens to a king bed, which was nice. Pleasing toiletries - thank you. Carluccio's dinner was a welcome treat as it stayed open until 11pm and we had just come in on a late flight. Barman makes a great espresso martini! Carluccio's breakfast was excellent - staff friendly and attentive - unlimited coffee and juices, great spread of breakfast treats. Defo coming back!

Pros: Breakfast was good

Cons: There was only two chefs on egg station one was trainee they were over worked making mistakes

Pros: excellent customer service

Cons: The food was the only let down.

Pros: spacious lounge. good food. rapid covid testing inside the hotel

Cons: heathrow hoppa bus doesn’t stop outside

Pros: The bar area was lovely and relaxed also open and airy to enjoy some wine

Cons: The bar staff could be slow at times and the restaurant staff not overly helpful

Pros: Member lounge and lobby

Cons: Rooms and hallwsys are dated. Hard to roll luggage on carpet

Pros: Very comfortable rooms, suitable for work and rest, excellent facilities, good food, the gym and pool was an extra added joy!

Cons: Would have preferred a small fridge in the room instead of a tiller.

Pros: Location is close to the airport and very nice inside. Did not try the restaurant as there is a really nice pub just around the corner. Better value for the money and the food is good.

Cons: A la carte pricing for everything. Feel like they will nickel and dime you if you are not paying attention.

Pros: This is a pleasant airport hotel with comfortable beds. Bar is good, and food hit or miss.

Cons: Shower

Cons: the “virtual concierge”. what happened to good old service? no assistance with baggage, we had to arrange And prepay for a taxi. not impressed

Pros: Bed

Cons: Staying guest should not pay for parking

Pros: the property & food great

Cons: my daughters & my shower was disgusting ended up both of us was unable to use because of black mould

great hotel, requested a late check out for 2pm they didn't have an issue. food was great to quick service.

Pros: One of the only hotels I have stayed in that charge a daily rate For internet connection

Pros: Nice rooms, with comfortable beds a pillows. That's about it

Cons: People at the desk were short and rude, no free wifi unless you're in the lobby. I traveled all over Europe for a month and never had to pay for wifi, robbery if you ask me. Room service menu was worse than the McDonalds across the street. Airport shuttle is supposed to be there every 30 minutes, but never showed up so I was forced to Uber. Next time I have an early morning flight, I'll definitely pick a different Heathrow hotel.

Pros: The room was nice. Large and comfortable with a great tv. Bathroom was good size and clean. Most staff members were friendly.

Cons: False advertisement. Wifi was £15 a day when it said it was complimentary. Fitness center was a JOKE and the pictures on the hotels website should be taken down. Staff in dining room ignored us multiple times so we decided to just order room service. The price of the selections offered was ridiculous even for a hotel. I also informed kitchen staff of a food allergy I have, was told a dish was free of my allergen by three people, and later had a reaction from that food. Educate your kitchen staff on common allergies before you seriously harm someone. We heard doors slamming all night long. We were up all night and miserable the next day. I ended up moving to a hotel that was more expensive and lower quality for the next couple of nights.

Pros: Beds were already arranged to accommodate my booking no issues, good comfortable beds and good food.

Cons: I thought I had booked breakfast with this reservation but that turned out to be extra

Pros: Being so close to the airport was convenient since I had a early morning flight.

Cons: There wasn't free wifi and access to public transport wasn't very convenient.

Pros: Great Value for money!

Pros: A bed to sleep

Cons: Old hotel needs updating

Pros: Not much

Cons: Terrible food, VERY slow internet. This was a Sheraton? Definitely will not recommend.

Pros: Good location for an overnight stay near Heathrow airport. Good breakfast and dinner buffet. McDonald is across the street. Transportion to the airport via Hoppa shutle (LB 4.50 each way). Walk is 5 minutes to frree city buses to the airport .

Pros: Nothing

Cons: Dirty and unfriendly staff

Pros: Good sized room

Cons: Staff could not find booking, had to wait a long while even though I had my confirmation with me. Room was incredibly hot all night even though we had the coolest setting and highest fan setting on. Rubbish nights sleep and long queue at check out the next morning.

Pros: The hotel was very modern and clean. The room was light and airy.

Pros: The greeting at reception. The cleanliness of the lobby, elevator, bedroom.

Cons: Can't think of anything.

Pros: convenient

Cons: you should mention “Radisson Red” on the booking page.

Pros: The room was really nice, fully refurbished, and the beds and pillows really comfortable. Check-in was smooth, and the staff were kind and friendly.

Cons: The restaurant was a disappointment to be honest. Perhaps because it was so busy, but the standard of the food, and the length of time we had to wait wasn't great. In addition, which is perhaps standard for a hotel restaurants, the prices were really high, so we didn't really receive value for money here.

Pros: lovely clean, big rooms. reception and bar area are spacious and there is a nice patio out front which catches the sun. staff were helpful and location perfect for the airport 😃😃

Cons: pool was closed with no prior notification. menu limited and top prices (decent but busy pub across the road worth the trip). IF ARRIVING IN A TAXI MAKE SURE DRIVER KNOWS WHICH RADISSON IT IS! Despite showing driver on the map, still ended up at Radisson Blu down the road 🤬🙄🤣 not hotels fault but it seems to be a common occurrence / you need to be turning before the Esso petrol station.

Cons: continuous electrical faults, called service,an quite a few times at night around 11pm iron did not work in our room so we used another room we booked (username on account was Nikhilkumar Adhia) but as soon as I switched the iron on it exploded in my hand. I was extremely shocked and very upset, as if the iron had been slightly more towards my face it would have burned me. the spark and bang were very loud. we informed reception and the lady said I would be able to get a refund on both rooms through booking.com. both rooms had electric board faults and we left the hotel early the next day we were so upset. please can you call me to arrange a refund for 2 rooms. the other room was booked under nik@nikhiladhia.com who is my husband. rooms were booked separately as I was unable to book two at the same time on my account. the second room was for my parents.

Pros: It was nice being so close to Heathrow in a quiet and comfortable hiding location. Very clean Very friendly and helpful staff The pool, sauna, and gym were nice - better than many similar hotels

Cons: Expensive for the level of investment this hotel has recently had. Less than expected included - no shuttles even though it's literally across the street from one of the free city bus stops to Heathrow terminals. The facilities feel like they were last updates in the 1970s.

Pros: Comfortable room, comfortable bed for a short over-nighter for an earl next day flight,

Cons: Be aware that the Hoppa shuttle bus runs 5:30am - 11:32pm, so when I arrived on a late flight, I ended up having to take a taxi. Also I couldn't find a Hoppa ticket machine so you have to pay 5 quid cash each way.

Breakfast is good. I hope parking was free.

Satisfied.

Cons: There are so many rooms that it is hard to navigate. When I checked in, the receptionist casually mentioned that the elevator was down the hall. That was not clear at all! Otherwise, a pretty run of the mill hotel with your basics. Did the job.

Pros: For a 4-star hotel this place is a winner. The rooms are thoughtfully designed for both the business and leisure traveller. We have stayed in lots of airport hotels and this was a real surprise. Great bathroom, work desk, check-in/out, soft pillows (as per our request), quiet, and friendly staff. Not sure how they do it in a fast turnover, big establlishment but they seem to have this one sorted.

Pros: First off I couldn't book the room through the hotel. I was forced to book with third party online. My bathroom had flooded when I had taken a shower, due to the shower threshold. I had upgraded my room simply just looking for a king bed. The only room available was a sweet which had cost me 275.00 pounds. They only compensated me 50 pounds for a soak and wet bathroom that I had to mop up with all the towels in the room.

Pros: Relatively clean

Cons: I chose the hotel because of its supposedly superior pool and fitness room, but they closed right after I arrived. Why would an airport hotel close its facilities at night?

Pros: close to the airport for our departure home the next day cost means to make our own coffee and tea mini refrigerator nice sized bathroom

Cons: had to walk along way down a hallway to access an elevator to the 2nd floor and then had to walk back down another long hallway there was urine in the toilet in our "clean" hotel room and the TV was all ready on - it left us wondering if our room had really been cleaned no extra pillows or blankets

Pros: Value for money, the food at the restaurant was good although the options were very limited, good selection of beers.

Cons: Information about transport to and from the airport could be a lot clearer, was difficult to understand the shuttle timings. Some proper glasses in the room would be nice instead of paper cups. No tea/coffee in the room.

Pros: location excellent.

Cons: the hotel had gone cashless 3 days prior to our stay and had failed to inform us of this. breakfast was stated as served from 5:30am. by 7am it was still not out, except for a few stale croissants. staff very rude when complained about this.

Pros: Very Old fashion way.

Cons: Just a suggestion, weakly basis Please let the fresh air cross the hotel in order to get rid of old carpet smell

Pros: Good location

Cons: The bar and restaurant didn't seem to cater for large numbers arriving bar times advertised were in correct

Pros: Receptionist very helpful as I had problems checking in on line.

Cons: Unable to open the window which made the room very stuffy

Pros: Hotel room basic and tired but overall good

Pros: The rooms were very quiet. You could take free public transport to this hotel and walk about half a block.

Cons: Softer towels, soap not liquid soap, decaff. coffee. Good value doe money.

Pros: Great service, friendly staff.

Cons: Pillows were very hard.

good for a short stay

Cons: Staff the restaurant room is not good service and in room is not water bottle

Pros: We expected a cheap budget hotel, but were thrilled at the quality of the establishment, modern quality decor and better than many hotels of a superior nature. Very comfortable and well appointed rooms. Staff were very friendly and efficient, highly recommended.

Cons: nothing to be negative about. First class service.

Pros: We asked for 2 rooms facing the airport and we got them on the 4th floor. Great view of the taxi way from the window. Rooms spacious and clean and very comfortable.

Cons: My mate struggled to sleep in his bed and we advised reception on checkout. We were not aware that you can request a softer bed.

Cons: Requested early morning call, never received as result had to rush to airport and very lucky not to miss flight, very stressful morning!

lovely cheap stay in London

Pros: Near airport. Free public bus vicinance or cheap bus in the front. Nice room!

Cons: Check in after 2pm

Pros: Clean, comfortable, no-frills but none needed. All the amenities necessary for a good night's sleep: comfy bed, hot shower, tasty breakfast. The Hotel Hoppa bus was easy transport from the airport and back again.

Pros: Buses to and from the airport run often and drop you right at the hotel. And one of the best prices you'all find for a "nice" hotel.

Cons: Airport shuttle would be nice...but understandable for the price.

Cons: Tiny rooms, feels like you're on a cheap cruise ship. You can hear the guests next door, upstairs and below. Need to sleep? Find another hotel

Pros: Close to the airport.

Cons: Tiny, cramped, gloomy rooms. Terrible shower. Breakfast buffet was out of almost everything.

Pros: Location was good

Cons: No shuttle service to airport terminal, they suggested city bus. Paid extra to get taxi to/FTI. The airport. This increased cost by 20%.

Pros: The hotel is dirty

Pros: Cozy and comfortable bed

Cons: They don't offer you basic amenities like toothpaste like other hotels. You have to buy your own!

Pros: Location was great, clean and functional. Great value.

Cons: It was a 5 minute walk from Marriott coming on free 423 from terminal 5. Going back, free bus was only 2 minute walk.

Pros: Very comfortable bed Room desk pretty small and cramped Quiet hotel (mostly) Good buffet breakfast at an adequate price Best price of all airport hotels

Cons: Farthest from the airport, at the end of the free Heathrow bus zone Restaurant portions are small and the food pretty average for the price Slow wireless internet, more so at peak times

Pros: Easy check in and easy check out.

Cons: Staff wasn't as friendly as I was expecting.

Pros: Front desk staff were exceptional, wonderful and very friendly. They took their time to attend to customers. The environment was kept neat and friendly.

Cons: The only thing I did not like was the receiption given at your restaurant - it took them long time to attend to me and they failed to provide me required services that I paid for - I noticed that all people that came after me were seated on time and immediately given a basket of bread - I was not given any basket - I mensioned it to the cashier while paying - then trying to bring it to my room - which I let her know that it was too late for that. Please train your staff to be sensitive to all diverse groups that comes to your restaurant. Life is short - we are all equre in the present of God - our maker!

Pros: Everything was clean and welcoming. The staff was friendly and the room was nice. I was able to sleep well.

Cons: Bathroom was a little awkward but ok

Pros: Close to the airport but still farther than most on hotel row.

Cons: It's iBis so what do you expect. Some guy who worked there barged into our room and demanded that we unplug our things because he was turning off the electricity on the floor. He literally came into our hotel when we were in bed. They out us in the first floor do to the fact that there was construction on the 3rd floor. The toilet didn't work. The shiwer plugged up and wouldn't drain. We woke up at 5 in the morning to no power whatsoever. After my shower in a plugged up tub I was ready to leave.

Pros: love the location and the views from the rooms

Pros: The location of the hotel was great

Cons: I had to be moved rooms late in the evening as the shower did not work. In the morning the left my breakfast outside of the first room and then tried to get me to get it (I had moved about 4 floors) until I insisted on I fresh breakfast.

Cons: Staff

Pros: I was travelling for work in the area so the location was great. Very polite and courteous staff comfortable room, complimentary wifi. I did not use the bar or restaurant so cannot comment on these.

Cons: There was nothing not to like

Pros: Bedroom

Cons: Staff very rude and uncomfortable

Pros: The room was large, comfortable, and well apportioned in terms of what it contained (TVs, tea and coffee amenities, iron, etc). The convenience to the airport is stellar, and the amenities within the hotel (bars, restaurants, gym) are good. Staff was very friendly.

Cons: The room was weird. There weren't any outlets near the bed, which doesn't make any sense because it meant there wasn't an alarm clock and also you couldn't plug your phone in by the bed to be an alarm clock. Also, not having a free shuttle to the airport seems usurious.

Pros: The room was clean and spacious.

Cons: Check in staff was unwelcoming. Almost was given a smoking room until I complained. Breakfast was expensive and did not live up to the price. The location is far away from the airport and suited to business travelers. Will not book a room at this hotel again.

Pros: Good value for our stay despite the issues because we paid 68 pounds were the published price for that day was 120 pounds. So our review is based on our excellent price. Everything was subpar but it is an airport hotel and we got a great deal.

Cons: The airport at Heathrow does not offer any free shuttles or buses of any kind. Airport terminals are far apart and difficult to figure out how to get to this hotel. Once we caught the correct city bus, check-in was easy however the room was dated and tired. The carpeting was very dirty looking and old. Room service trays and dishes were out in the halls for at least two days. We paid extra (12 pounds each) for an awful breakfast. Food was cold, overcooked, and no selection. Breakfast was an absolute waste of money. We asked for a quiet room however walls were very thin and could hear other guests all night.

Pros: it’s really clean, comfortable and very close to the airport.

Cons: nothing

Pros: comfy bed sound proof rooms

Cons: tired needs a refurb

Pros: close to airport spacious rooms

Cons: n/a

Pros: Proximity to airport and value for money

Cons: Probably the smallest room I have ever stayed in. Limited parking

Pros: Nothing to improve

Cons: Everything ok

Pros: basic.

Cons: gold memeber, got smallest room possible+ most remote from elevator and stairs. it seems like they really made an effort to do as minimum as possible to have me as a returning customer

Pros: Staff were superb. Location is ideal - it is an airport hotel!

Pros: Proximity to Heathrow

Cons: Room too small

Pros: proximity to airport

Cons: restaurant staff was rude

Pros: The staff was friendly and efficient. We had an overnight and then an afternoon flight so we decided to venture out to Windsor Castle. Paige was very helpful and cheerful about storing our bags and giving us directions.

Cons: The room was fine but wifi would have been nice for checking into flights, etc. Definitely an aging facility but if you can get a cheap rate, it does the job. The water was scalding hot almost instantly, so if you're travelling with children, be very careful!

Pros: Free local buses to Heathrow.

Cons: Wireless didn't work in room (networks not available).

Cons: I did not like that WiFi was not available to guests.

Pros: Location, price & ease of check-in

Cons: The bed linens were washed or treated in a toxic substance which made it difficult to breathe hence difficult to sleep. Front desk staff were clueless and had no options of allergy-free linens.

Pros: The room was nice & clean. Quiet area considering it was near the airport.

Cons: The Shower knob was too complicated to use, took me 5mins to figure it out. The toilet flush handle was broken & hard to use. Felt uncomfortable to use the toilet.

Pros: Location: It's a free public bus ride from Heathrow on several bus routes (e.g., 285, 105, 111). Harlington Corner is the closest stop, but there are a few other bus stops (depending on which line you take) that are within 300 m. Ask at the front desk for the full list of buses that are free from the hotel to the airport (or read the route signs on the poles at the Heathrow Central bus stop). The 285 goes 24/7 and there's also a night bus that goes from Heathrow to the hotel for the later hours. That being said, there are many hotels that are within a short free bus ride from the airport. The cons definitely outweighed this pro and I wouldn't stay here again!

Cons: Service: They messed up our reservation and not even the manager could figure out how to fix it within their computer system. I checked in late at night (a little after 11 pm) and had to wait there for about 45 minutes until they could book a proper room for me. I kindly asked if they could give me a room to go to while they figure out how to complete the booking in their system (it was late and I was exhausted after travel), and the On Duty Manager snapped at me and told me to just be patient. Cleanliness: The bathtub drain was clogged and there was hair all over the tub! Appearance: The hotel is aging and hasn't been maintained very well.

Pros: Everything was great, even the restaurant and staff

Cons: The fire alarm going off at 7am waking everyone up when we had to fly in a couple hrs and having to meet outside in the cold and then having no one tell us anything. We just stood there for 30 min then the alarm turned off and people started walking back in. So no communication would be a biggy.

Pros: Descent hotel close to the airport.

Cons: Reception messed up our reservation and gave us a single room instead of a double.

Pros: It was very close to Terminal 5, it was comfortable, the staff were super helpful and friendly. The transport to Terminal 5 was excellent even at 05.00 am!

Cons: Cleanliness was basic at best, my duvet cover was torn and the place needs a good clean from Windows to floor coverings. You get what you pay for!

Pros: Good breakfast

Cons: We tried to contact the hotel twice by phone and in contrast to the front desk who couldn't have bbene more helpful no-one answered the phone and it eventuially cut us off so we gave up. Not a very good advert for an otherwise really good stay.

Pros: The hotel was a great location for terminal 5, local bus or eco pods take you straight to the terminal. The hotel is a little tired looking but clean and the staff friendly. We had a very early flight and staying the night before took the stress out of an early taxi or tube ride, would recommend as a convenient overnight stop.

Cons: Nothing as the hotel met our needs/expectations for what we wanted as a convenient one night stop over for Heathrow access.

Pros: Location, no airport noise

Cons: soundproofing of next room

Pros: Love this hotel

Cons: All was good

Pros: The bed was nice comfortable I had a brilliant sleep

Pros: It was clean and comfortable for a very good price

Cons: The walls were very thin and people going to catch very early flights woke me up. Also, the front desk staff weren’t very helpful with shuttle bus information and I almost missed it!

Pros: Large bed, good room service, nice staff

Cons: More comfortable bed

Pros: The location to the airport, value for money, and breakfast quality was excellent.

Cons: The building is in need of some renovations. The hallway floor boards seem rotten beneath the carpet. The carpet is old and outdated.

Pros: Room service was tasty

Cons: Presence of a lift, removal of false advertising this is anywhere close to Heathrow T5, better promotion of free 423 bus route instead of £5 pod they likely earn commission from, bigger bathroom than a shoebox.

Pros: The room was clean, comfortable and has all the amenities required for a one night stay. A meal can be had at the 2nd floor restaurant until midnight and the breakfast buffet has a wide selection. Getting there from terminal is easy and economical if you know how.

Cons: Getting to the hotel by the POD parking autonomous vehicle system is fast and easy but it would help if the hotel sent you directions. I ended up calling the hotel to learn that you need to take the POD to Parking Area B. Then follow the labelled footpath to the hotel reception. There is an electronic gate with a camera and keypad which reception unlocks when you call them on the keypad. Reception charges you 5 pounds Sterling each way for using the POD system, but this is far cheaper than 18-20 pounds for a taxi.

Pros: Comfortable and reasonable. Staff very helpful. Breakfast very good.

Cons: Breakfast should be included in the price.

Pros: Views from restaurant/bar of planes. Pod transfer to T5 in 5 minutes

Cons: Hotel tired in places.

Pros: Wonderfully comfortable bed and chairs, Breakfast with many choices!

Pros: Comfortable bed, air conditioning

Cons: Toilet is jammed in too close to the wall!

Cons: Shame about parking charges for hotel guests. Hidden charges!

Pros: The ambiance in the reception and restaurant area was quite lovely. I enjoyed their sandwiches. Their pool was also lovely with stairs leading down into the water rather than a ladder, which worked well for me.

Cons: There wasn’t a step free access to the pool area which proved challenging for me as a wheelchair user. The only way I could access the pool area in my wheelchair was via a fire exit door. I wasn’t happy with the bedroom. I kept finding little beetles on the carpets and on my bed. Also plates from previous 2 night’s, as well as last nights plate from room service that I had left at my door hadn’t being cleared when I came out the next morning.

Pros: Nothing, really disappointed, first time and last for Novotel.

Cons: The staff was not very pleasant. Hotel looks like a old, outdated and dirty place. Will not pick a sweet dropped on the carpet. Food worst than anything I can think of. Parking cost for guest £12 is ridiculous. Always assume Novotel was synonymous of high standard, which it was a complete misconception from my side. Massive disappointment!!! Never again!!

Pros: Decent breakfast, OK overall

Cons: Limited parking space

Cons: I received a letter from PCN and was fined for parking. On Saturday 1st May I paid £12 for overnight parking car reg SE66 GDJ. I am very disappointed

Pros: Swimming pool

Cons: No full English Breakfast 😒

Pros: Dinner was satisfactory and room was comfortable.

Cons: One couldn't go to the bar due to covid

Pros: Response of the staff

Pros: the hotel was clean and uptodate

Cons: needed a better menu, breakfast was o.k

Pros: Honestly this is not Novotel quality - its a quick cheap reno on an older building to bring it up to somewhat normal standards but is far from what you would expect from a 4-star Novotel. It IS cheap and fine by all regards - but the staff and rooms are not trained nor renovated to a traditional Novotel standard.

Pros: Everything was great. The friendliness of the staff, the food and cleanliness

Cons: The only thing we did not like was the rude swimming coach. It is suppose to be pool for guests and not swimming lessons. He kept saying to my boys that they need to get out of his way or he will call the manager. I was not impressed with his attitude towards my boys. It is suppose to be a pool where kids can enjoy themselves.

Pros: Staff is very hospitable. Good Service

Cons: Choice in menu was not as expected but quality of food good

Pros: It was totally fine for an overnight stay at an airport hotel. The pull out couch was actually more comfortable than the beds themselves.

Cons: The air-con did not work in our room and they gave us a small fan to rectify the situation. The front desk staff was also very helpful on the phone, but never followed through with the requests we made.

Pros: Good service and a decent room. Free wifi. Overall, I was there for 2 days before I left England so it served its purpose.

Cons: Check in was supposed to be at 2 pm. I got there around 3:30 and still had to wait about 15 minutes before getting my key.

Pros: Kids play area Swiming pool was suitable for kids

Cons: Toilets were cery old style in the room seperate from bathrooms doors were very old too