Hotels near London Heathrow Airport

Pros: Location. Food. Bar.

Pros: Excellent breakfast. Great location if you have to fly out of London Heathrow. Staff is very friendly.

Cons: Room had a few deficiencies. I finally found the hairdryer in the desk drawer and it was plugged into the wall through the back of the drawer so you could barely stretch it out far enough to actually dry your hair. The bathroom flooring was a slippery tile and you were unable to put the bathmat right outside the shower because the door, when opened, would push the mat away. Quite a safety issue. There was only one pants hanger in the closet and it was broken. You can hear every sound in the hallway when you are trying to sleep.

Pros: Very convenient for my long layover. Love the welcoming helpful staff and really comfortable chair in the room and bed.

Cons: No.

Pros: Cleanliness and proximity to the check in and departure desks at terminal 5.

Cons: Rigidity about check out time. It will be most captivating if 24 hours stay period is given to all passengers irrespective of check in/arrival time

Pros: it was so convenient to get into the hotel from the airport. Had a private bridge from Terminal 5.

Pros: beds

Cons: nothing

Pros: Lovely room - they gave us a free upgrade. Seamless check in and check out process..

Pros: Excellent location for terminal 5, efficient check in. Clean and comfortable rooms.

Pros: Clean, comfortable, convenient.

Cons: n/a

Pros: Style, comfort, and ease of access to terminal.

Cons: Everything outstanding!

Pros: This hotel was absolutely beautiful. I had a 14 hour layover and chose this hotel due to location. They upgraded our room, gave us an umbrella, of course it was raining in London. So clean and room service was fantastic

Pros: Location was amazing for an early flight this next day. The room was lovely, comfortable bed, very quiet. Staff were friendly and helpful.

Pros: The convenience to airport

Cons: Could not find the pool despite following signs and the fitness center was in basement like dungeon. Did not appear safe.

Pros: Very kind and helpful staff.

Cons: Lots of walking to get to it.

Pros: Modern and all the comforts of America

Cons: Check in they tried to make us pay extra to check In early.

Pros: Great place

Cons: The fact there was no airport bus

Pros: Very convenient within walking distance of airport terminal. Comfortable rooms

Pros: Location

Cons: It was what I expected.

Pros: Great location for access to Heathrow airport (obviously). But also good for access to central London - 45 minutes direct by tube; without all the hassle of getting in and out of town by taxi and paying ridiculous room prices.

Cons: The covered walk from airport to hotel is difficult to negotiate if you have to transport lots of bags.

Pros: location

Cons: no

Pros: Requested wake up call which did not come.

Cons: Staff not great

Pros: Great overnight for an early flight, opt for a ground floor room to make a swift exit. Ask the concierge for a buggy to take you to departures, although it’s not far to walk, 5 minutes with heavy luggage, slightly uphill can be a struggle. Can recommend the calamari & Chorizo starter in Aromi for a light bite.

Pros: Andrea the lady who was on shift for the morning breakfast on both days (04/12/19 and 05/12/19) was great!

Cons: Bathrooms need a ventilator to get rid of the hot air/ steam

Pros: Excellent staff and cable offerings.

Cons: Room was plain and reflects managment's desire to economize.

Pros: clean, quiet, convenient for Heathrow.

Cons: poor restaurant service. I waited 40 minutes after my dinner order was taken, asked the waitress what was the delay and was told my choice was no longer on that evening. Had I not asked, who knows how long I might have waited! Complaint to the manager

Pros: Very clean Friendly staff Good food especially breakfast Close to the airport

Pros: I had a very good breakfast -

Cons: Difficulty in finding a table near the bar for food

Pros: Lots of good amenities..good location, very near Heathrow

Cons: On arrival found out we couldn't park car for the nights we weren't there, wasn't clear when booking. Ended paying a lot more at purple parking last minute, didn't have the ready funds, so credit card had to be used.

Pros: Convenience, cleanliness, room size, tea/coffee facility in room, easy access to heathrow airport.

Pros: Good airport location.

Cons: There were two or three times that I needed help from the staff, but there were only one or two people available, but they were busy checking other in, so I had to wait a long time before I could ask a simple question or get help.

Pros: Huge, clean, quiet! Great carpark, easy to prepay and check out for an early flight. Would defo come again. It’s next to the Purple Parking depot which is handy for carpark bookings had we realised!

Cons: took a while to get a toilet roll to my room after asking politely.

Pros: Very helpful and friendly staff.

Cons: It was hard to find the stairs.

Pros: The proximity to the airport. The hustle and bustle and coming and going of people made for an entertaining foyer. A special thank you for the provision of facilities to weigh baggage - very handy !

Cons: Car parking a little complex. Missed having an iron available (travel items do get creased). Not used to having to pay for a shuttle bus.

Pros: The staff at the front desk were excellent. Its obvious that they received extensive customer service training. Great job

Cons: We were on the ground floor ... very tired and needed sleep ....we could not sleep because we were kept awake by the people above us . They were not noisy per say ..... the floor / ceiling did not have adequate noise reduction ... we ended up moving.

Pros: reception welcome (Michael)

Pros: The room was clean, nice, and the service was spectacular. A great way to end our trip to London.

Cons: If it was a bit closer to the city, we would have stayed the entire time. BUT getting us closer to Heathrow was why we stayed there, so I guess it served an even greater purpose.

Pros: Hotel was a nice place to stay overnight before a flight. Free service available to Heathrow if you can take your stuff to bus stop up street.

Cons: Room next to mine in stairwell is a bit odd and made it feel a bit uncomfortable

Pros: Gorgeous entry foyer

Cons: Room does not meet a 4 star level, in terms of quality, decor & size

Pros: Lovely hotel ideal for departing from Heathrow.

Cons: Concierge staff excellent very professional, courteous and extremely helpful thank you! Reception staff friendly and welcoming.

Pros: Nice bright entrance friendly reception staff Lovely staff Great breakfast really nice staff Allowed a late check out Nice lunch not too expensive Dinner was great three restaurants to choose from Will visit again

Cons: The fact that parking was extra and took two visits to reception to get out The carpet was a little grubby The bath/shower was very confined

Cons: Noise in lobby from event in hotel was too loud. Made hearing staff at check in difficult.

Pros: Fab big bed, very comfortable. Great restaurant and v good food.

Cons: Ok so its next to Heathrow so a bit noisy but does down during the night. Not really an issue.

Pros: It looks absolutely fab.

Cons: Nothing.

Pros: Modern and on the airport shuttle route

Cons: Need to make you aware that the service charge is added to your bill as I also left tips not realising they had already been added.

Pros: Great experience. Friendly helpful staff, clean comfy rooms and lovely spa area. Lots of choice at breakfast.

Cons: Nil

Pros: Convenient location Indian restaurant

Cons: Online check in didn’t work Had to move room due to noise from the “rave” taking place in the atrium immediately next to my bedroom New room was quiet but no cups for the tea/coffee making facilities

Pros: Staff were great. Buffet was good value and tasty.

Cons: Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.

Pros: Trainee on reception at check in was very good. Room was comfortable.

Cons: Room service would not answer the phone. I had to go down to reception to order. It then took 90mins to come - arrived after 11pm and they still charged me! Very slow service at bar and check out.

Cons: The bathroom was not as clean as i expected

Pros: Pleasantly surprised by the calm and sophisticated atmosphere despite the incredibly busy location right next to the airport.

Pros: Bacon was over cooked and dry

Cons: Nothing love staying in this hotel

Pros: Proximity to Heathrow

Cons: No

Pros: Very welcoming. Lovely room and idyllic beds, so very very comfortable

Cons: Nothing

Pros: large comfortable room with runway view excellent facilities and very comfortable bed.

Cons: ate in bar area in evening .good food but had to wait for bill then was told to go and pay at bar.Charged to credit card and then when checked out in morning found it had been charged to my room as well.It was rectified but should not have happened.

Pros: Very convenient and well located. Comfortable and welcoming. Great value and room service timely and pleasant.

Cons: Nothing.

Pros: Great location, close to airport and good views of airport and runway, Good breakfast.

Cons: Inconsistent and confusing extra bed policy. Overall the hotel proves to be very difficult when trying to accommodate 2 children in a room.

Cons: We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)

Cons: Transportation from the airport at night too sketchy, not on time, not following timetable

Pros: Reception staff were polite and helpful. I loved the walk-in shower and the products. The towels were adequate. I liked the bed and bedlinen

Cons: Television was faulty and although someone came and said it was repaired it certainly was not. I also had a problem with Wi-fi which was a nuisance.

Pros: Nice beds.

Cons: No mini-refrigerator, no microwave. Nice little electric coffee pot, cups, saucers. No coffee to make with all that. Pretty sorry for the exorbitant rate we paid for the room. And no free airport shuttle. Won't be staying there again.

Pros: Member lounge and lobby

Cons: Rooms and hallwsys are dated. Hard to roll luggage on carpet

Pros: Clean and great location to hotel with a shuttle every 20 minutes to the airport. Good food and great staff!

Cons: None

Pros: Location was good

Cons: TV stopped working. It was under some construction so there was noise. also we missed calculated our arrival day and wasn't allowed to change so paid for a day we weren't there

Pros: The beds were amazing Hypnos I have ordered one for home the breakfast was excellent and last nights sea bass mmmmmm

Cons: I loved everything everything was superb

Pros: Smart, clean, modern with v good spa facilities.

Cons: ?

Pros: Proximity to Heathrow

Cons: Renovation noise

Pros: The location is great, the decor and smartness of the hotel gives it a luxury feel. Staff were very helpful. Nice room, perfect for a stay over before an early flight.

Pros: Very quiet and helpful

Pros: Light and airy foyer

Cons: Carliccios staff gave poor service

Pros: Very comfortable rooms, suitable for work and rest, excellent facilities, good food, the gym and pool was an extra added joy!

Cons: Would have preferred a small fridge in the room instead of a tiller.

Cons: I booked a TWIN room for two male guest but we were given a DOUBLE bed room.

Pros: The staff were very good and helpful

Cons: Nothing

Pros: great staff - polite - professional - great sleep as always

Cons: all great

Pros: Location, shuttle service, facilities, comfort. They provided a breakfast to take away due to our early departure time, really good service.

Cons: Staff were not attentive when arriving, a bit stern.

Pros: Comfy beds, good location Food portions were good for price.

Cons: No iron in the room Light bulb didn't work on table lamp

Pros: Good size TV

Cons: Phone not working in room had to go to reception to tell them No heating they came up couldn't fix phone and said heating on timer and unable to override so just had to wait...

Pros: It would be nice to have breakfast included on the other hand the rate was very good for so close to the airport. Parking was a bit pricey as expected but there were plenty of places.

Cons: The turn off the A4/M25 to the hotel entrance by road is problematic because if you miss it you finish up in the LHR tunnel and hard to return if you do not know your way about or no sat nav without a tour of the t2 car park and a £4.50 charge for nothin which if you refuse to pay they let you out but you have to be firm with them. The electronic key did not work the first time which is not unusual and a minor irritation but somewhat problematic if you have bags and the only way up the lift and the first floor security door needs a key (which you have returned to reception to fix), hey presto use the stairs and wait till someone comes out to get back in and retrieve you bags ... Still easily fixed and the offer of a glass full of ice for the GT much appreciated. Very nice comfy room, will stay there again.

Pros: The staff were exceptional. Dinner from standard menu good. Rooms clean

Cons: It is a very noisy hot with lots of slamming doors so sleeping was almost impossible. Not helped by an argument between 2 men in the corridor in the early hours with security intervention needed.

Pros: Very close to Heathrow Airport, hotel runs a taxi service to take you to the Terminal in the morning

Cons: Air con in the restaurant was a little too cold

Pros: We always enjoying staying at this hotel but the refurbished rooms are amazing, the beds are lovely. Hassan took care of everything, a credit to the hotel.

Cons: Nothing.

Pros: Great location. There are various options to get to the hotel from the airport. If you use a normal bus, it is within walkable distance. The rooms were also clean

Cons: Generally in most UK or Europe hotels there is very little help especially when one has heavy luggage.

Pros: It was easy to check in, find the room, and everything that we needed was availalbe in the room. Restaurant food and staff were excellent.

Cons: trying to figure out how the shuttle to the airport worked wasn't easy, we called down to the front desk atleast 5 times trying to sort it all out. But in the end it worked okay. They said that the shuttle driver would have change(cost 5 pounds) he didnt

Pros: Proximity to airport

Cons: Says airport shuttle, but doesn't have one.

Pros: Close to airport

Cons: Bathrooms very strange, only one bath towel, they “don’t do” face clothes or hand towels, no towel racks to hang extra towels,, walk from bus at night was a little scary walking down a back passage with very little light

Pros: The room was clean, comfortable but was not supplied hand towels for sink or cloth for body. The towel supply was disappointing. The blankets and bed were very comfortable

Cons: Lodging price was very reasonable but the bar prices seemed high and the 12% added gratitude charge was annoying since the rest of the country 10% was acceptable Was surprised that the Hoppa took so long snd that a taxi was £18 to the airport

Pros: Great staff, clean and modern facility, perfect for what it is. If you have a trip in or out of LHR this is a great place to spend the night. I'm happy with the Leonardo brand and have found them to be consistently good in the multiple properties I've stayed at.

Pros: We liked how close we were to the airport and transport.

Pros: Close to the airport With bus transportation

Pros: Easy to get to and from Heathrow.

Cons: Nothing

Pros: Liked the convenience of location.

Cons: No heat and bathroom needs to be updated.

Pros: Walking distance to Hatton Cross station. Comfortable room.

Cons: Taxi was 10 minutes late because he was asleep behind the hotel. Nothing much around there to walk to.

Pros: The room was very immaculate and the staff were very helpful.

Pros: That it's conveniently close to the airport

Cons: Because it's so close to the airport there's is nothing else close by (within short walking distance). Grocery or food restaurants

Pros: Bed was a good size and comfy also the room was clean

Cons: The food I paid £50 for myself and my boyfriend a meal and it was very poor and bland would eat in the Hilton again but I still would stay

Pros: The service by the bar staff was very friendly and helpful

Cons: The hallways in our bedroom smelled. The back of our bed frame was torn. The room just looked run down.

Pros: Very helpful staff Excellent rooms

Pros: The hotel was clean staff were friendly

Cons: The sound proofing was terrible in the room we could hear the People in the room next door talking would not stay again

Pros: Location was near the airport terminal I needed to be close to.

Cons: Reception was unhelpful. I wanted a room near a lift but they couldn't oblige me with this request. Electricity failed in my room on the last morning I was there.

Pros: Bed was very comfy! Close to LHR, shuttle bus only £6, bar & restaurant.

Pros: Breakfast is very good. Transportation is convenient. It is safe so you do not need to worry about coming late to the hotel.

Pros: Convenience

Pros: the front desk staff very accommodating, as we arrived early from the us, she advised us to have breakfast & get settled first & she would do her best. before our meal was done she came to advise us both of our rooms were ready. Now that is service.

Cons: I needed an airport shuttle, I assumed it was provided by the hotel? It was not as we boarded shuttle we were told it must be pre paid by apple pay or cash. we did not have currency yet after flying 22 hours. not the best first impression of London to st

Pros: The location to the airport and car hire firm was perfect for me

Pros: Hotel was close to airport. Good when you have early morning flight.

Cons: Hotel doesn't have back up generator. We lost power for over an hour and the hotel stayed in total darkness.

Pros: Comfortable and well located for the airport. Easy check in. Quiet despite being so close to Heathrow.

Cons: Strong smell of cigarette smoke from the adjoining room.

Pros: Convenient to airport and the start to your journey. Car hire on site. Restaurants, bar and Starbucks plus a pub in walking distance to the hotel.

Cons: Some rooms are in great need of an up date.

Pros: Everything was good

Pros: Close to airport

Cons: Offensive smell including cigarettes and stained beds and carpet.

Pros: Distance to the airport very close, but the shuttle bus needs approx. 30 minutes.

Cons: It was very cold in the floor and room and drafty in the restaurant. No heating in the bath room, with mold as a result. Dirty towl, with yellow spots. Single hairs in the bed, on the desk, in the towl etc.

Pros: Still extended my ihg spire elite upgrade and benefits even th

Pros: Nothing

Cons: Room outdated. Floors were stained and seemed dirty. Several Calls to the front desk with no response. TV not working properly. Mini fridge not working. Food from room service was bad.

Pros: The proximity to the Heathrow Airport

Cons: We asked for a wake up call and did not receive one. Our initial room was dusty and not clean and we were then moved into another room. We had to request face towels two days.

Pros: We were upgraded to a spacious room and was very clean but it was not close to the airport.

Cons: About a 20 minutes drive from airport although it's on the route of the Hoppa

Pros: I enjoyed the morning breakfast buffet. We also have a very good dinner in the lounge.

Cons: Unfortunately, we had no idea that there are renovations happening. Our room was NOT up to par at all. Our toilet didn't flush, the walls were shackled with no finish, and it was just a mess in general.

Pros: The assistance of your staff.Did not like being charged £9.00 for taxi to Terminal one as I thought £4.00 was figure mentioned by your staff.Patrick Madden.

Pros: Proximity to Heathrow airport. Quiet. Brilliant breakfast.

Pros: It was equiped with a very nice staff

Cons: no breakfast deal in a quite handsome amount of money

Cons: We requested non-smoking and breakfast, but it didn't arrange. We waited many time for check-in and check-out.

Pros: Plenty of facilities; restaurants, gym, spa and shop. However we chose the hotel for its locationa nd the shuttle service. Rooms were clean and comfortable.

Cons: Thought the internet was poorly priced, i.e. too expensive.

Pros: Very nice hotel, and served my purpose well as an overnight stay to be close to Heathrow for an early morning flight back to the States.Nice and quiet, even though it is so close to Heathrow.

Cons: Don't know who's fault, but when I arrived, hotel had no record of my reservation. a little scarey, as I was being dropped off by my parents, after a 5 hour drive from South Wales, before my flight the next day, back to the us. After probably 15 minutes,the receptionist made a new reservation,and all was well. The other thing that was not good, was that I did not get my 6am wake up call, which could've made for a bad situation, as I was catching a plane! Also, it was not easy to get to off the M4...got lost and ended up on the m25!!

Pros: $review.pros

Cons: Had to wait for check in, had no record of room with breakfast booked over the internet but found booking was in first name. good job I printer copy to show.

Pros: Clezan, mostly quite quiet, ideally located for Heathrow / m25

Cons: For the second time in succession it took nearly an hour to check in as the Active Hotels Booking had not been received by the hotel. Required phonce calls to Active Hotels to resolve. Not what you need at 7pm at night after a long flight etc etc.

Pros: $review.pros

Cons: Early check in after a long haul flight was not possible

Pros: Hotel staff generally good. Room ok, but sink drain a bit slow!

Cons: Hotel could not find my booking on the system at all - I.E. no record of the Active Hotels booking. So check-in took nearly 20 minutes whilst we sorted out a new booking.

Pros: Friendly staff

Cons: Pillows hard

Pros: Great service, friendly staff.

Cons: Pillows were very hard.

Pros: Breakfast

Cons: Cramped room, outdated.

Pros: Functionality.

Pros: Good breakfast Pleasant staff

Cons: On my booking details I was promised a city view, but it was a large brick wall! I had a double room but it was very small The hotel is ok but a fair distance from the terminals, and when you have luggage that can be difficult

Pros: Great budget hotel will definitely stay again

Pros: Room was ok,

Cons: Room a bit cramped, but clean

Pros: Staff were all absolutely outstanding.

Pros: The rooms were very quiet. You could take free public transport to this hotel and walk about half a block.

Cons: Softer towels, soap not liquid soap, decaff. coffee. Good value doe money.

Pros: Room was excellent ,no noise spotless ,food very good

Pros: Location and value

Cons: Nothing

Pros: The restaurant was reasonably priced and the wait staff were friendly.

Cons: The location is horrible. There is nothing within close walking distance aside from a bowling alley. The hotel lobby is nice but the remainder is run down. The AC in the room moaned and groaned all night and the beds were not comfortable.

Pros: Nothing absolutely disgusting. Staff was so rude and breakfast was over cooked and cold would not recommend anyone to stay here.

Pros: The very supportive staff. They were respectful and polite

Cons: To be honest the hotel was great

Pros: Large beautiful bathroom Great breakfast buffet

Cons: The room was shoddy and dull Air conditioning was tricky to control The hotel is huge and more signage is needed

Pros: Sorry did not have breakfast

Cons: The receptionist could have been a little bit more understanding.

Pros: Location

Cons: We booked this specifically for the pool for our daughter before a LONG flight home...but the pool didn't open until 4 pm so we couldn't even use it!

Pros: The staff checking in were so kind and helpful as i was feeling unwell and stressed. Helped me change rooms and did everything they could. I was father of groom whose wedding was held there 23rd the team were so proffessional and really treated us personally. The cleaners were very attentive and checking out was very efficient.

Cons: There nothing i didnt like

Pros: Convenient clean and nice larger room!

Pros: Great location, the sports bar was well decorated and the staff were great!

Cons: The hotel rooms are a bit dated.

Pros: Location

Cons: They charged for both parking and the AP shuttle event though they were only 4 minutes away

Pros: Fantastic all round hotel. Will most definetly stay here again. Unable to find a fault

Cons: Nothing

Pros: Bed and pillows were extra comfy, staff were friendly, it was just so lovely.

Pros: Stayed at the hotel for a wedding, excellent

Pros: The staff were friendly and accommodating the room was clean

Cons: Old fashioned spring bed which was noisy, the location was approx 20 blocks from the pier there was nothing around the hotel

Pros: Close to Heathrow

Cons: Expected Sheraton to be of a high standard but this property looked a bit tired.

Pros: Nice rooms, with comfortable beds a pillows. That's about it

Cons: People at the desk were short and rude, no free wifi unless you're in the lobby. I traveled all over Europe for a month and never had to pay for wifi, robbery if you ask me. Room service menu was worse than the McDonalds across the street. Airport shuttle is supposed to be there every 30 minutes, but never showed up so I was forced to Uber. Next time I have an early morning flight, I'll definitely pick a different Heathrow hotel.

Cons: Shower was not draining water and it was nasty while taking it.

Pros: Excellent on-site restaurant, modern and clean bathrooms, great service, smooth check-in, close proximity to london heathrow airport.

Pros: It was convenient for terminal5

Cons: There was a fire alarm at 03:30 in the morning defeating the point of me staying the night before my early flight. Wasn’t even offered a discount!!!!!!

Pros: The bed was very comfortable and there was a mini fridge in the room. Room was very spacious

Cons: There were no washcloths or bar soap in the bathroom.

Pros: It was nice and clean and seemed recently updated.

Cons: It was a bit further than we thought from central London but the buses and Tube were very easy to manage.

Pros: Very convenient for Airport. Friendly, efficient staff.

Pros: One of the only hotels I have stayed in that charge a daily rate For internet connection

Pros: Location to the airport

Cons: Staff attitude, club lounge service and quality of food a disaster

Pros: Location and comfortable bed.

Cons: High car parking charge.

Pros: Good room. Very quiet. Easy hoppa to T2. Staff helpful. Reasonable restaurant.

Pros: Location, food.

Cons: The noise throughout the night that kept me awake. Drainage system? (It wasn’t the air conditioning, as I’d turned that off)

Pros: Supposedly 4 star, more like 3 star. But a good hotel for sleep for 1 or 2 nights. Breakfast good but not excellent

Cons: Bed not great. Hotel very dated. Very expensive bar

Pros: Location, breakfast

Cons: Mean supply of pillows, coffee, sugar, milk. After a long haul it’s nice to be able to make a cup of tea or coffee in the early hours.

Pros: Good location, comfortable and clean rooms.

Cons: Long queues to check in.

Pros: Comfortable room, comfortable bed for a short over-nighter for an earl next day flight,

Cons: Be aware that the Hoppa shuttle bus runs 5:30am - 11:32pm, so when I arrived on a late flight, I ended up having to take a taxi. Also I couldn't find a Hoppa ticket machine so you have to pay 5 quid cash each way.

Pros: Comfortable, close to the airport and staff were super friendly and helpful

Cons: Room was so hot and couldn’t open the window

Pros: It was nice being so close to Heathrow in a quiet and comfortable hiding location. Very clean Very friendly and helpful staff The pool, sauna, and gym were nice - better than many similar hotels

Cons: Expensive for the level of investment this hotel has recently had. Less than expected included - no shuttles even though it's literally across the street from one of the free city bus stops to Heathrow terminals. The facilities feel like they were last updates in the 1970s.

Pros: Very convenient location and the shuttle from and to the airport.Room was clean, specious,had nice view of the airport.Staff was great. Very nice breakfast.

Cons: I just noticed that I was charged twice for the room and I am working to resolve this, but I am sure it will be fixed soon.

Cons: wasnt free shuttle to airport

Pros: Near Heathrow Airport.

Cons: The type of room we booked was not made available. Thus the options given were some what like upgrade or leave it. With kids in the car after a long flight, and it being late night we had to pay a lot extra for an upgrade. No happy with that situation.

Pros: Location and shuttle availability

Cons: No help with luggage or carts. Poor signage to choose correct elevator, and very long hallway that ended with only stair exit. Registration clerk could have better explained the shuttle ticket kiosk. Didn’t take foreign credit card, on board costs