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The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 9,3 Excellent
Based on 4 438 reviews
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- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Excellent
10,0
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Good
6,0
Pros: pool
Excellent
8,8
Pros: Nice staff, vibrant bar
Excellent
10,0
Pros: The bed was mega comfy
Excellent
9,6
Pros: Staff were always happy to assist. Great choice of restaurants/bar.
Excellent
9,6
Pros: Absolutely stunning hotel with so many extras. Great value for money.
Excellent
10,0
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Excellent
9,7
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Details
Reviews
Overall 9,3 Excellent
Based on 4 438 reviews
Location
9,6
Service
9,4
Bar
9,0
Vibe
9,0
Food
8,6
Amenities
8,1
Wellness
8,0
Cleanliness
7,8
Breakfast
7,8
Room
7,4
Pool
7,3
WiFi
3,8
Location
9,7
Service
9,3
Bar
8,8
Food
8,5
Wellness
8,2
Amenities
8,1
Breakfast
7,9
Pool
7,1
Room
6,8
Value
4,9
Service
9,4
Location
9,4
Bar
9,1
Vibe
9,0
Food
8,9
Amenities
8,5
Breakfast
8,2
Room
7,2
Service
9,5
Location
9,5
Food
8,7
Breakfast
7,9
Wellness
7,7
Room
6,3
Comfort
5,7
Location
9,6
Service
9,4
Bar
9,1
Food
8,8
Vibe
8,7
Amenities
8,0
Breakfast
8,0
Room
7,0
10,0 Excellent
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Cons: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.
10,0 Excellent
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Cons:
6,0 Good
Pros: pool
Cons: tiny rooms even with upgrade
weird hotel layout
8,8 Excellent
Pros: Nice staff, vibrant bar
Cons: Noise as I wa allocated close to club lounge, another privacy door should be installed;
10,0 Excellent
Pros: The bed was mega comfy
Cons:
9,6 Excellent
Pros: Staff were always happy to assist. Great choice of restaurants/bar.
Cons:
9,6 Excellent
Pros: Absolutely stunning hotel with so many extras. Great value for money.
Cons: I was a little disappointed with breakfast, the omelette machine wasn’t working and the service was very slow.
10,0 Excellent
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Cons: The price is high but you get much more than you pay for.
9,7 Excellent
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Cons:
The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
Overall 9,1 Excellent
Based on 6 700 reviews
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- Solo
- Business
Okay
5,8
Pros: The hotel was nice and clean and lovely presented and was in a great location I would definitely stop at this hotel again
Excellent
10,0
Pros: Great location / very snazzy set up / very welcoming staff.
Okay
4,0
Excellent
10,0
Pros: Clean posh staff were polite
Excellent
10,0
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Excellent
10,0
Pros: The location and the accommodations that the staff made.
Excellent
8,3
Pros: Very well built hotel
Excellent
10,0
Pros: The view was amazing.
Excellent
10,0
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Excellent
10,0
Pros: Great location, clean rooms, we had city view which was fine for a view of the London eye, if staying longer then a river view would be worth the extra £100
Excellent
10,0
Pros: Location, ambience, all food places within hotel excellent
Okay
5,8
Details
Reviews
Overall 9,1 Excellent
Based on 6 700 reviews
Location
9,6
Vibe
9,5
Cleanliness
8,8
Amenities
8,8
Service
8,7
Room
8,6
Bar
8,2
Comfort
7,8
WiFi
7,6
Breakfast
7,0
Value
4,4
Vibe
9,3
Location
9,3
Amenities
9,0
Service
8,6
Room
8,4
Bar
7,8
Breakfast
6,2
Value
3,7
Location
9,7
Vibe
9,4
Cleanliness
9,1
Amenities
8,9
Service
8,8
Room
8,5
Comfort
7,9
Bar
7,8
Breakfast
6,7
Value
4,8
Vibe
9,4
Location
9,2
Cleanliness
9,0
Amenities
9,0
Service
8,7
Room
7,9
Comfort
7,5
Breakfast
6,5
Value
4,2
Location
9,6
Vibe
9,5
Amenities
9,0
Service
8,9
Room
8,4
Bar
8,4
Comfort
7,6
Breakfast
6,9
Value
4,5
5,8 Okay
Pros: The hotel was nice and clean and lovely presented and was in a great location I would definitely stop at this hotel again
Cons: The problem was it was our anniversary weekend which we had saved up a long time to go and we was put in a disabled room which unfortunately spoilt it a bit, I fully understand that they need to have disabled rooms for people with wheelchair access.
10,0 Excellent
Pros: Great location / very snazzy set up / very welcoming staff.
Cons: The bar prices in the roof top bar were extortionate.
4,0 Okay
Pros:
Cons: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.
10,0 Excellent
Pros: Clean posh staff were polite
Cons: Breakfast price no need to be so high
10,0 Excellent
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Cons:
10,0 Excellent
Pros: The location and the accommodations that the staff made.
Cons:
8,3 Excellent
Pros: Very well built hotel
Cons: No water in the rooms - had to revert to mini bar - plastic free was the excuse but shampoo and soap all came in plastic too
10,0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
10,0 Excellent
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Cons: I suppose its not completely central but only a 10 minute walk to the closest station
10,0 Excellent
Pros: Great location, clean rooms, we had city view which was fine for a view of the London eye, if staying longer then a river view would be worth the extra £100
Cons:
10,0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
5,8 Okay
Pros:
Cons: Staff were unhelpful and difficult to identify. Bedroom was too hot.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
At Kimpton Fitzroy London, we have stories galore to tell. From the outside, the palatial 19th-century landmark building, which occupies a full block in Bloomsbury, looks the part of grande dame. Inside are contemporary creature comforts like roomy, art-filled suites with views over Russell Square, a cocktail bar that keeps the Negronis flowing, and a come-as-you-are coffee shop just steps from the Tube. All of these details beckon modern travelers to settle in and stay a while.
Overall 9,1 Excellent
Based on 3 470 reviews
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- Couples
- Families
- Business
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Excellent
10,0
Pros: All nice and very welcoming.
Excellent
10,0
Pros: It’s a beautiful hotel with impeccable service. The three options for eating and dining are superb, comfortable and super stylish. I would thoroughly recommend.
Excellent
9,1
Pros: Excellent location with easy access to both Russell Square and Holborn Tube stations. Lots of very good local pubs and eateries and only minutes away from the British Museum. My room was fairly large by English standards with a very nice bathroom and very comfortable bed. An excellent breakfast with a good selection of both cooked and cold items was available and included in the room rate.
Excellent
10,0
Pros: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.
Good
6,2
Pros: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
Good
7,1
Pros: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.
Excellent
10,0
Pros: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.
Excellent
10,0
Pros: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.
Okay
4,0
Pros: Old stile nice people, good food
Excellent
10,0
Pros: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.
Excellent
10,0
Pros: Exceptional staff, made to feel very welcome throughout the stay
Excellent
10,0
Pros: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.
Details
Reviews
Overall 9,1 Excellent
Based on 3 470 reviews
Location
9,6
Vibe
9,4
Amenities
8,8
Service
8,8
Wellness
8,6
Bar
8,6
Cleanliness
8,4
Food
7,5
Room
7,1
Breakfast
6,6
Comfort
4,7
WiFi
4,5
Vibe
9,5
Amenities
9,2
Location
9,2
Service
9,1
Bar
8,3
Food
7,5
Breakfast
6,2
Room
6,1
Location
9,8
Vibe
9,5
Amenities
8,9
Service
8,8
Cleanliness
8,7
Bar
8,7
Wellness
8,3
Food
7,9
Room
7,7
Breakfast
6,5
Location
9,7
Vibe
9,3
Amenities
8,9
Cleanliness
8,7
Service
8,5
Room
7,3
Breakfast
6,7
Food
6,6
Location
9,7
Vibe
9,3
Amenities
8,4
Service
8,4
Food
7,9
Breakfast
7,0
Room
6,6
10,0 Excellent
Pros: All nice and very welcoming.
Cons: Waited 45 minutes in burr and co to order food one evening. We left without ordering and went to the Indian instead.
10,0 Excellent
Pros: It’s a beautiful hotel with impeccable service. The three options for eating and dining are superb, comfortable and super stylish. I would thoroughly recommend.
Cons: Just needs a swimming pool and sauna
9,1 Excellent
Pros: Excellent location with easy access to both Russell Square and Holborn Tube stations. Lots of very good local pubs and eateries and only minutes away from the British Museum. My room was fairly large by English standards with a very nice bathroom and very comfortable bed. An excellent breakfast with a good selection of both cooked and cold items was available and included in the room rate.
Cons: My stay was short so didn't note any problems whatsoever.
10,0 Excellent
Pros: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.
Cons: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.
6,2 Good
Pros: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
Cons: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.
7,1 Good
Pros: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.
Cons: Although my room charges were fully prepaid, the front desk clerk insistent on selling me breakfast, which I did not want, and in putting a 50 pound per day hold on my credit card, even though I said I was not going to use any of the hotel's restaurants.
Difficult to get into the room because a large cupboard had been situated directly insider the door, almost blocking the passageway into and out of the room.
10,0 Excellent
Pros: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.
Cons: I couldn't stay longer!!
10,0 Excellent
Pros: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.
Cons: Absolutely nothing
4,0 Okay
Pros: Old stile nice people, good food
Cons: Very very small room, breakfast needs more item
10,0 Excellent
Pros: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.
Cons: Although the shower was the most beautiful I had ever seen, there was an issue with the drain not doing its job so it flooded the bathroom..but I flagged the issue and they took care of it right away. Gave 8/10 because of that issue, otherwise it is a 10
10,0 Excellent
Pros: Exceptional staff, made to feel very welcome throughout the stay
Cons: Would like to have been notified that you needed to make a reservation in the bar
10,0 Excellent
Pros: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.
Cons: No, the hotel was incredible.
At Kimpton Fitzroy London, we have stories galore to tell. From the outside, the palatial 19th-century landmark building, which occupies a full block in Bloomsbury, looks the part of grande dame. Inside are contemporary creature comforts like roomy, art-filled suites with views over Russell Square, a cocktail bar that keeps the Negronis flowing, and a come-as-you-are coffee shop just steps from the Tube. All of these details beckon modern travelers to settle in and stay a while.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,1 Excellent
Based on 2 992 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10,0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10,0
Pros: beautiful rooms and public spaces
Excellent
10,0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
10,0
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Excellent
9,0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
8,0
Pros: Location and breakfast
Excellent
10,0
Pros: Stayed before and will stay again can’t fault location, food, staff, it’s a great all round hotel for what we want.
Excellent
10,0
Pros: Loved this hotel , modern and clean and the staff are amazing ! We were celebrating my daughter’s 21st birthday and the hotel went over and above to make our stay special . Thanks especially to Karina for organishing a great cake and champagne . Thank you we can’t wait to return
Excellent
9,0
Pros: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.
Excellent
9,0
Pros: Extremely well located. Lobby and halls need dressing up to be a five star hotel. The physical layout of the bathroom was challenging (the shower was tiny).
Excellent
10,0
Pros: Location and in room amenities
Details
Reviews
Overall 9,1 Excellent
Based on 2 992 reviews
WiFi
10,0
Location
9,8
Service
9,2
Vibe
9,0
Cleanliness
8,8
Wellness
8,5
Room
8,1
Food
7,8
Breakfast
7,3
Comfort
7,0
Value
5,1
Location
9,8
Service
9,4
Cleanliness
9,0
Vibe
8,9
Room
8,6
Amenities
8,0
Comfort
7,6
Breakfast
6,7
Location
9,9
Service
9,6
Vibe
8,9
Cleanliness
8,8
Room
7,9
Breakfast
7,6
Value
5,0
Location
9,9
Service
9,3
Vibe
8,8
Room
8,0
Breakfast
7,3
Location
9,9
Service
9,4
Vibe
7,9
Room
7,2
Comfort
6,2
9,0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10,0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10,0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10,0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
10,0 Excellent
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Cons: no
9,0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
8,0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
10,0 Excellent
Pros: Stayed before and will stay again can’t fault location, food, staff, it’s a great all round hotel for what we want.
Cons: Nothing
10,0 Excellent
Pros: Loved this hotel , modern and clean and the staff are amazing ! We were celebrating my daughter’s 21st birthday and the hotel went over and above to make our stay special . Thanks especially to Karina for organishing a great cake and champagne . Thank you we can’t wait to return
Cons:
9,0 Excellent
Pros: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.
Cons: My only complaint is that the toiletries weren't replaced between the previous guest and I. I could tell that they were half-used and some had been left out. I've stayed here twice and this didn't happen the second time, so I'll take it as a one-off.
9,0 Excellent
Pros: Extremely well located. Lobby and halls need dressing up to be a five star hotel. The physical layout of the bathroom was challenging (the shower was tiny).
Cons:
10,0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8,9 Excellent
Based on 765 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,7
Pros: Great location. Extremely friendly staff.very comfortable bed
Okay
5,0
Pros: Air con useless. Had to have window and air con on. Hotel so overheated it was like a sauna. They got our room reservation completely wrong, putting us in a superior when we had paid for a deluxe (luckily we spotted the difference), then they didn’t have deluxe twin available and it took ages to resolve.
Excellent
10,0
Pros: Very nice location in the heart of Chelsea
Excellent
8,0
Pros: The staff and location excellent
Excellent
10,0
Pros: Location is amazing. Off the bustling path.
Excellent
9,2
Pros: Position
Mediocre
3,0
Pros: We stayed for two nights. The hotel is beautiful, it has old word charm and exceptional service. We had a very large room especially for London. It was super clean and lovely. 11 Cadogon is beautifully restored. There is a great bread store directly behind it with homemade croissants, buns, fresh sandwiches and of course coffees. The location is fabulous, just off of Sloan Square.
Okay
4,0
Pros: location and décor is good
Excellent
9,6
Excellent
10,0
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Details
Reviews
Overall 8,9 Excellent
Based on 765 reviews
Location
10,0
Service
9,4
Food
8,6
Breakfast
8,0
Vibe
7,3
Comfort
7,0
Room
6,8
Location
10,0
Service
9,6
Room
5,8
Service
9,6
Location
10,0
9,7 Excellent
Pros: Great location. Extremely friendly staff.very comfortable bed
Cons: the stairs are a bit challenging if you have a big suitcase.There is an elevator but it s abit on the "antique" side compare to other mpdern hotel I have been in.
5,0 Okay
Pros: Air con useless. Had to have window and air con on. Hotel so overheated it was like a sauna. They got our room reservation completely wrong, putting us in a superior when we had paid for a deluxe (luckily we spotted the difference), then they didn’t have deluxe twin available and it took ages to resolve.
Cons: Far too hot! Quite bad smells of old cooking throughout.
10,0 Excellent
Pros: Very nice location in the heart of Chelsea
Cons: ——
8,0 Excellent
Pros: The staff and location excellent
Cons: The bedroom was clean but could possibly be in need of refurbishment
10,0 Excellent
Pros: Location is amazing. Off the bustling path.
Cons: Coffee could have been better!
9,2 Excellent
Pros: Position
Cons: Needs more maintenance
3,0 Mediocre
Pros: We stayed for two nights. The hotel is beautiful, it has old word charm and exceptional service. We had a very large room especially for London. It was super clean and lovely. 11 Cadogon is beautifully restored. There is a great bread store directly behind it with homemade croissants, buns, fresh sandwiches and of course coffees. The location is fabulous, just off of Sloan Square.
Cons: There were some problems. The internet was either slow or absent. We were told the walls are thick and "...they're working on it." This is a business and it is unacceptable to struggle to get a speedy connection.I doubt that this was a new problem. I spent hours trying to use the slow connection and for this reason will not go back. The bell person who took up our luggage didn't tell us anything about regulating the heat and the lights and it wasn't intuitive. The control panel on the wall doesn't regulate the radiators. You have to turn them off or on. We couldn't figure out the lights either so we had to wait for a shower until someone came and showed us a master switch. No clock or radio in the room. TV stations were limited; BBC1, BBC2, Bloomberg Britain and old American shows; no finance channels like CNBC, no current movies. The was however the Financial Times in the library.
4,0 Okay
Pros: location and décor is good
Cons: service is poor, very slow to get anything done except the valet.
9,6 Excellent
Pros:
Cons: Perfect position, lovely building and very comfortable. Besr of all - the Concierge team, who were always helpful and available to assist with anything we needed. Have already booked our next visit for three weeks time!
10,0 Excellent
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Cons:
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 6 minutes by foot from BT Tower. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8,8 Excellent
Based on 2 234 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8,0
Pros: Reliably high standards as always . Good bar and excellent breakfast .
Excellent
10,0
Pros: The bedroom was a great size and equipped with everything that you’d need. For a centrally located hotel the room was also nicely quiet.
Excellent
9,7
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Good
7,9
Excellent
10,0
Pros: This place never disappoints me. Location is amazing. Room was perfect. Incredible stay as always. I cannot wait to return.
Excellent
9,2
Pros: Lovely hotel! I stayed here 2 years ago, and it was so good I decided to choose Sanderson again this year. Hopefully I can come back soon.
Excellent
10,0
Pros: I love everything about this hotel... Receptionists lovely smiles and Bell Men's great friendly service are the best in the world.
Excellent
10,0
Pros: I like the location of the hotel aswell as it’s lovely bar, the American reception lady was an absolute pleasure to deal and made us feel Welcome straight away, she deserves a pay rise
Details
Reviews
Overall 8,8 Excellent
Based on 2 234 reviews
Location
9,8
Bar
8,6
Vibe
8,6
Service
8,4
Wellness
7,7
Breakfast
7,1
Room
7,1
Value
4,8
WiFi
3,3
Location
9,8
Bar
8,8
Service
8,6
Vibe
8,4
Amenities
7,0
Room
6,6
Value
4,9
Service
8,0
Room
6,6
Location
9,8
Service
8,6
Vibe
8,3
Amenities
6,6
Room
6,4
Location
9,8
Service
8,1
Vibe
7,6
Room
6,6
8,0 Excellent
Pros: Reliably high standards as always . Good bar and excellent breakfast .
Cons: Nothing .
10,0 Excellent
Pros: The bedroom was a great size and equipped with everything that you’d need. For a centrally located hotel the room was also nicely quiet.
Cons: It wasn’t clear that when I arrived the hotel would take charge £100 more on my card as authorisation and I am still having to wait for it to come through as a refund.
9,7 Excellent
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Cons:
7,9 Good
Pros:
Cons: Residents but the bouncers on the door had a terrible attitude
10,0 Excellent
Pros: This place never disappoints me. Location is amazing. Room was perfect. Incredible stay as always. I cannot wait to return.
Cons: Nada
9,2 Excellent
Pros: Lovely hotel! I stayed here 2 years ago, and it was so good I decided to choose Sanderson again this year. Hopefully I can come back soon.
Cons:
10,0 Excellent
Pros: I love everything about this hotel... Receptionists lovely smiles and Bell Men's great friendly service are the best in the world.
Cons: I asked for late check out and was promised for free until 2pm and possible for free until 4pm but askedto recheck next morning. The next day I checked, they said it will be at 125 pounds until 2pm. Quite confused why the change? but was a bit insulted when the person taking the call (The Manger) doubted my fact that I was offered free until 2pm and said we will need to recheck in a week when the receptionist is back and we might charge you. Quite an unacceptable attitude. However, I still believe it is the best hotel in London.
10,0 Excellent
Pros: I like the location of the hotel aswell as it’s lovely bar, the American reception lady was an absolute pleasure to deal and made us feel Welcome straight away, she deserves a pay rise
Cons:
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 6 minutes by foot from BT Tower. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8,7 Excellent
Based on 4 239 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: Hotel has great location. Walking distance from all attractions. Hotel design is classic. Staff is nice and friendly. Good English breakfast. I had birthday during our stay and hotel upgraded our room free of charge and grant nice cake.
Excellent
10,0
Pros: Perfect location. Great room - quiet clean and large. Staff really helpful as well.
Excellent
9,6
Pros: This was a nice hotel that well to do people stay at. There’s a doorman in a top hat and there are towels and bathrobes. I imagine that the nicer rooms have a whole bunch more stuff. Being poor, I booked the cheap room. It was nice.
Excellent
9,2
Pros: Located 5 minutes away from Trafagar Square, 2 minutes away from from Embankment tube station. Nice and helpful staff, spacious room, excellent varied buffet breakfast. The hotel is off Whitehall, very little traffic and very quiet.
Excellent
10,0
Pros: Comfortable bed
Excellent
9,6
Pros: Decor and Xmas decorations were beautiful
Poor
1,0
Pros: Nothing good to say. Extremely disappointing
Excellent
9,0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8,0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9,0
Pros: service and cleanliness
Excellent
9,0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8,0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8,7 Excellent
Based on 4 239 reviews
Location
9,8
Service
8,3
Amenities
7,6
Breakfast
7,4
Vibe
7,4
Room
6,8
WiFi
3,2
Location
9,9
Service
7,8
Breakfast
7,5
Room
5,7
Location
9,8
Service
8,2
Amenities
7,8
Breakfast
7,2
Room
6,8
Location
9,9
Service
7,8
Breakfast
7,2
Amenities
6,8
Vibe
5,8
Room
5,3
Location
9,9
Service
8,5
Vibe
6,6
Room
6,4
Comfort
6,1
9,0 Excellent
Pros: Hotel has great location. Walking distance from all attractions. Hotel design is classic. Staff is nice and friendly. Good English breakfast. I had birthday during our stay and hotel upgraded our room free of charge and grant nice cake.
Cons: Hotel restaurant for dinner nor exactly what i was expected for 5 star hotel. Seafood starters were great, but steaks and lamb for main course could be cooked better. But around hotel there are many nice restaurants so it is not the case.
10,0 Excellent
Pros: Perfect location. Great room - quiet clean and large. Staff really helpful as well.
Cons:
9,6 Excellent
Pros: This was a nice hotel that well to do people stay at. There’s a doorman in a top hat and there are towels and bathrobes. I imagine that the nicer rooms have a whole bunch more stuff. Being poor, I booked the cheap room. It was nice.
Cons: It was tricky Working out how to turn the lights off. You may laugh, but it was very confusing.
9,2 Excellent
Pros: Located 5 minutes away from Trafagar Square, 2 minutes away from from Embankment tube station. Nice and helpful staff, spacious room, excellent varied buffet breakfast. The hotel is off Whitehall, very little traffic and very quiet.
Cons: No restaurants nearby.
10,0 Excellent
Pros: Comfortable bed
Cons: Breakfast
9,6 Excellent
Pros: Decor and Xmas decorations were beautiful
Cons: TV in shower was not working
1,0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9,0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8,0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9,0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
9,0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8,0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Overall 8,7 Excellent
Based on 3 988 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5,4
Good
7,1
Pros: Great location!
Excellent
8,3
Pros: The location is great
Mediocre
3,4
Pros: The location
Good
7,7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Mediocre
3,8
Pros: Location
Excellent
9,6
Pros: Luxury glamour and great staff
Good
7,0
Excellent
8,5
Pros: Location, deluxe room quite good in size
Excellent
10,0
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Excellent
10,0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
8,2
Pros: The location was fantastic.
Details
Reviews
Overall 8,7 Excellent
Based on 3 988 reviews
Location
9,9
WiFi
9,6
Service
8,4
Breakfast
8,1
Food
8,1
Room
6,4
Location
9,9
Service
8,7
Breakfast
8,4
Vibe
6,3
Room
6,0
Location
9,9
Service
8,4
Breakfast
8,1
Room
5,6
Location
9,9
Service
8,4
Comfort
6,4
Room
5,6
Location
9,9
Service
8,1
Vibe
6,0
Room
5,6
Amenities
5,5
5,4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
7,1 Good
Pros: Great location!
Cons: Rooms are very basic for the money we paid!!!
8,3 Excellent
Pros: The location is great
Cons:
3,4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7,7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
3,8 Mediocre
Pros: Location
Cons: LACK OF CARE FOR THE CUSTOMERS. I was meant to stay for 3 nights. However, only lasted 2, The Hotel Aircon was making very loud annoying noise and I could not sleep. 2nd night I managed 2 hours after turning the Aircon off. 1 out of 10 for me. Never going there again.
9,6 Excellent
Pros: Luxury glamour and great staff
Cons: Everyone would like to pay less!
7,0 Good
Pros:
Cons: Had been before a few years ago. It was great, value for your money back then. But now... Its changed.
8,5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
10,0 Excellent
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Cons:
10,0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
8,2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8,6 Excellent
Based on 21 666 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Location is central to everything
Good
7,0
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Mediocre
3,7
Pros: The only thing good about this hotel for my situation was the location.
Excellent
9,0
Pros: The location was amazing. The concierge was very helpful as were the staff.
Excellent
9,0
Pros: Location, free breakfast
Okay
4,0
Excellent
9,7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Mediocre
2,0
Pros: Location was ok
Excellent
10,0
Pros: Lovely spacious rooms. Great location. Great facilities. Friendly staff.
Good
7,7
Pros: Breakfast not good
Excellent
9,2
Pros: Quiet. Good cleaning service for room, except they kept forgetting to give us a bath mat. Rooms are inspected after being cleaned. Great location.
Excellent
8,0
Pros: convenient position
Details
Reviews
Overall 8,6 Excellent
Based on 21 666 reviews
Location
9,7
Comfort
7,7
Room
7,4
Service
7,4
WiFi
7,4
Pool
6,8
Breakfast
5,8
Value
5,0
Location
9,6
Service
7,4
Room
7,1
Pool
6,7
WiFi
5,7
Breakfast
5,6
Value
4,9
Location
9,6
Comfort
8,2
Room
7,3
Service
6,7
Pool
6,2
WiFi
5,9
Breakfast
5,0
Value
4,6
Location
9,7
Room
6,5
Pool
6,4
Service
6,4
Breakfast
5,8
Value
5,5
Location
9,9
Room
8,2
Comfort
7,9
Pool
7,0
Service
6,6
Breakfast
5,3
Value
4,9
10,0 Excellent
Pros: Location is central to everything
Cons:
7,0 Good
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Cons: Pool use was very limited. You have to pre-book your swims and are only allowed 30 minutes each day to swim. The staff at the spa front desk were rude and were not nice. No linens were provided for the sofa bed and we were told we could not have any.
3,7 Mediocre
Pros: The only thing good about this hotel for my situation was the location.
Cons: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.
9,0 Excellent
Pros: The location was amazing. The concierge was very helpful as were the staff.
Cons: The suite was nice. The menu on the TV was hard to follow and use. Also there was not a vent in the bathroom.
9,0 Excellent
Pros: Location, free breakfast
Cons: No top sheet on bed Broken wake up calling system
4,0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
9,7 Excellent
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
2,0 Mediocre
Pros: Location was ok
Cons: Damaged & dirty floors, curtains, furniture, walls. Utter disappointment. Ignore accurately a 2-3 star hotel. I took photos of all the dirt, stains & damage. Hotel upgraded us to a suite. Overpriced laundry service & lost clothing. Utter disap
10,0 Excellent
Pros: Lovely spacious rooms. Great location. Great facilities. Friendly staff.
Cons:
7,7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
9,2 Excellent
Pros: Quiet. Good cleaning service for room, except they kept forgetting to give us a bath mat. Rooms are inspected after being cleaned. Great location.
Cons: No free water in room. Lights are way too bright and not dimmable. Blinding. Bistro food at Brasserie Joel was mediocre at best and fairly expensive.
8,0 Excellent
Pros: convenient position
Cons: No
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8,6 Excellent
Based on 12 430 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Location is perfect. Nice rooms.
Excellent
9,1
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Okay
4,5
Pros: The location.
Excellent
8,0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
10,0
Pros: the room the whole set up how everything was so close to get to,
Excellent
8,0
Pros: The view from our room was exceptional
Excellent
9,6
Pros: Beautiful modern well equipped rooms. Great location for South Bank and walkable to Covent Garden.
Good
7,5
Pros: Good breakfast
Excellent
10,0
Pros: My room was in a quite area and no disturbances in the night. Good fitness centre to work out in the morning.
Excellent
9,2
Pros: Staff were a little rude when checking in later on in the night but aside if that, great stay
Details
Reviews
Overall 8,6 Excellent
Based on 12 430 reviews
Location
9,4
Vibe
9,3
WiFi
9,2
Service
7,7
Room
7,2
Pool
7,0
Breakfast
6,9
Beach
2,9
Vibe
9,8
Location
9,4
WiFi
8,5
Service
8,0
Breakfast
7,3
Room
7,2
Pool
6,1
Location
9,6
Vibe
9,1
Service
8,0
Pool
7,4
Room
6,7
Breakfast
6,5
Location
9,3
Pool
7,4
Service
7,3
Breakfast
6,6
Room
6,4
Value
6,0
Location
9,5
Vibe
9,1
Room
7,0
Service
7,0
Breakfast
6,9
9,2 Excellent
Pros: Location is perfect. Nice rooms.
Cons: Cleaning in the room.
9,1 Excellent
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Cons: There was no business center to print your own boarding passes or tickets to attractions.
4,5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8,0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
10,0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
8,0 Excellent
Pros: The view from our room was exceptional
Cons: Shower was not particularly hot Pancakes at breakfast were salty and dry with very little maple syrup
9,6 Excellent
Pros: Beautiful modern well equipped rooms. Great location for South Bank and walkable to Covent Garden.
Cons: Breakfast is self service, which is ok if kitchen can keep up with demand. My husband stood and waited 12-15 mins for Bacon and sausages to be replenished after asking three times ! In fact I breakfasted alone , which made me sad as it was our wedding anniversary trip . When it arrived the food was good .
7,5 Good
Pros: Good breakfast
Cons: The shower on the hottest setting wasn't hot enough and the pressure wasn't great
10,0 Excellent
Pros: My room was in a quite area and no disturbances in the night. Good fitness centre to work out in the morning.
Cons: Not what I can think of
9,2 Excellent
Pros: Staff were a little rude when checking in later on in the night but aside if that, great stay
Cons: Air conditioning didn’t seem to make much difference and was very slow to adjust
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8,6 Excellent
Based on 8 041 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Excellent
9,2
Pros: Fantastic cheerful and helpful staff, couldn't do enough for you, balloons and cake in the room for my daughters birthday along with a lovely card, great car park with very large spaces! (We pre booked the parking separately online as it worked out much cheaper than through the hotel direct) great location, the only downside were the beds and pillows, personal preference, I know but we found them to be hard and very uncomfortable, this was the only downside! Otherwise great hotel and would return
Excellent
10,0
Pros: Extremely helpful and friendly Staff. Fredrico from maintenance and Ursula on reception should be commended for their superior service.
Excellent
8,3
Pros: Good food, friendly helpful staff, clean room
Excellent
8,0
Pros: Location is perfect for our remembrance weekend in London. Staff good, particularly in the bar.
Excellent
10,0
Pros: Location and room
Good
6,0
Pros: Paying so much and staying in Novotel **** I was expecting it to be great (other Novotels are great). But it was... fine.
Excellent
10,0
Pros: Very clean and the room seemed new
Excellent
8,0
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Good
7,0
Pros: The breakfast buffet
Okay
5,0
Pros: It was no more than I expected!!!
Excellent
10,0
Details
Reviews
Overall 8,6 Excellent
Based on 8 041 reviews
WiFi
9,6
Vibe
9,2
Service
9,2
Location
9,2
Breakfast
8,0
Room
7,9
Comfort
7,0
Vibe
9,5
Location
9,4
WiFi
9,3
Service
9,1
Breakfast
8,3
Room
8,0
Location
9,7
Vibe
9,1
WiFi
9,1
Service
8,8
Room
7,5
Breakfast
6,6
Service
9,3
Location
8,9
Room
8,1
Breakfast
7,6
Service
9,4
Location
9,4
Breakfast
8,1
Cleanliness
7,8
Room
7,5
10,0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
9,2 Excellent
Pros: Fantastic cheerful and helpful staff, couldn't do enough for you, balloons and cake in the room for my daughters birthday along with a lovely card, great car park with very large spaces! (We pre booked the parking separately online as it worked out much cheaper than through the hotel direct) great location, the only downside were the beds and pillows, personal preference, I know but we found them to be hard and very uncomfortable, this was the only downside! Otherwise great hotel and would return
Cons: Uncomfortable bed and pillows
10,0 Excellent
Pros: Extremely helpful and friendly Staff. Fredrico from maintenance and Ursula on reception should be commended for their superior service.
Cons:
8,3 Excellent
Pros: Good food, friendly helpful staff, clean room
Cons: We could feel all the springs in the mattress, investigated in the morning to find the mattress was upside down and the nice soft foam top was underneath
8,0 Excellent
Pros: Location is perfect for our remembrance weekend in London. Staff good, particularly in the bar.
Cons: It would be great if you gave a discount for Veterans on Remembrance Weekend. We’ve stayed with you for the last 3years and the prices are always going up. A mark of respect to those that have served would be very thoughtful.
10,0 Excellent
Pros: Location and room
Cons: N/a
6,0 Good
Pros: Paying so much and staying in Novotel **** I was expecting it to be great (other Novotels are great). But it was... fine.
Cons: The overall quality & feel just wasn't ****
10,0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
8,0 Excellent
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Cons: There are no retail or restaurant establishments around the hotel. If you're in need of something quick, its a cab ride or walk away.
7,0 Good
Pros: The breakfast buffet
Cons: The hallway carpeting is extremely worn and dirty and needs to be replaced
5,0 Okay
Pros: It was no more than I expected!!!
Cons: We booked twin beds and was given a double! We were moved to a disabled room and were told the bed would be split whilst we were out! We went out of the hotel for over three hours and when we returned the bed still had not been split so we had to request they do it again!!!
10,0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
With a stay at YHA London St Pancras - Hostel in London (London City Centre), you'll be steps from British Library and 10 minutes by foot from Russell Square. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8,6 Excellent
Based on 4 097 reviews
All reviews
- All reviews
- Solo
- Families
- Business
- Couples
Excellent
9,0
Pros: Good coffee and cheap wine
Okay
4,6
Pros: Not much
Excellent
10,0
Pros: The staff were friendly and helpful. The room was clean and functional. The location is brilliant it’s excellent value.& The
Excellent
10,0
Pros: Very nice&polite staff, comfortable beds, kitchen, communal area, short walk to Earl's court station..:)
Excellent
10,0
Pros: Clean, comfortable, single sex dorms, great staff, great location.
Excellent
9,0
Pros: Lots of bathrooms. Shelf by bed. Warm. Brilliant location
Details
Reviews
Overall 8,6 Excellent
Based on 4 097 reviews
Location
9,6
Service
9,3
Cleanliness
8,7
Value
8,2
Breakfast
6,9
Room
6,4
WiFi
4,9
Location
9,7
Service
9,2
Cleanliness
9,1
Value
8,3
Room
7,1
Breakfast
6,8
WiFi
3,3
Location
9,7
Service
9,3
Cleanliness
8,6
Breakfast
6,4
Room
5,3
WiFi
3,5
Location
9,7
Service
9,4
Comfort
5,2
Room
4,8
Location
9,6
Service
9,4
Comfort
6,3
Room
5,4
9,0 Excellent
Pros: Good coffee and cheap wine
Cons: Traffic noise but then I like the window open!
4,6 Okay
Pros: Not much
Cons: Staff was rude... attitude stunk more that and 4 week old rotten egg!
10,0 Excellent
Pros: The staff were friendly and helpful. The room was clean and functional. The location is brilliant it’s excellent value.& The
Cons:
10,0 Excellent
Pros: Very nice&polite staff, comfortable beds, kitchen, communal area, short walk to Earl's court station..:)
Cons: Nothing.
10,0 Excellent
Pros: Clean, comfortable, single sex dorms, great staff, great location.
Cons: Nothing - I would stay here again
9,0 Excellent
Pros: Lots of bathrooms. Shelf by bed. Warm. Brilliant location
Cons: Staff could just outline facilities when checking in such as dating there is somewhere to leave bag etc. Otherwise great.
With a stay at YHA London St Pancras - Hostel in London (London City Centre), you'll be steps from British Library and 10 minutes by foot from Russell Square. Featured amenities include a 24-hour front desk and luggage storage.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
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Overall 8,5 Excellent
Based on 9 372 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3,0
Good
7,4
Excellent
10,0
Pros: Kevin at front desk was very nice and helpful. He addressed us with our last name. Every time we called front desk for towels or what ever they addressed us with our last name. This was very different for us. Harry at the bar went out of his way to make me comfortable. He answered my questions about tours and where to go and made really good drinks. I loved my co conversations with him. I spent 345 pounds on drinks....lol. Mama at the breakfast was awesome. She cared for us like a Mom. She is indeed very sweet. Andrew and Daniel were great in giving information too. Bruno and Tanvir got us a cab, put our bags in the taxi and waved with a simile. It was like they were family. From Kevin (our first contact) to last; Tanvir and Bruno were mind blowing. We will be staying with you guys again.
Good
7,0
Pros: the room was very spacious and the location if great
Poor
1,0
Pros: Location
Excellent
8,0
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Excellent
8,0
Pros: Comfortable rooms, good location.
Excellent
10,0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Excellent
9,6
Pros: Staff were really friendly and the room was just what we needed as we had our 12 year old granddaughter with us and needed a room with separate bedrooms which they have
Mediocre
2,0
Pros: Assume the hotel would have been excellent.
Good
7,7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Excellent
10,0
Pros: Every thing was great
Details
Reviews
Overall 8,5 Excellent
Based on 9 372 reviews
Location
9,6
Service
8,1
Room
7,5
WiFi
6,6
Breakfast
5,9
Food
5,4
Value
5,0
Bar
4,8
Amenities
4,5
Pool
1,8
Location
9,6
Service
8,1
Room
7,8
Vibe
6,3
Breakfast
6,0
Food
5,4
Value
5,1
WiFi
5,1
Bar
4,7
Amenities
3,3
Location
9,8
Room
7,9
Service
7,8
Vibe
6,4
Food
5,1
Breakfast
5,1
Value
4,9
Amenities
4,9
Bar
4,4
Location
9,7
Room
7,7
Service
7,6
Comfort
6,5
Breakfast
5,5
Food
5,5
Amenities
3,8
Location
9,7
Service
8,5
Room
7,5
Comfort
6,2
Breakfast
5,5
Food
5,3
Amenities
3,9
3,0 Mediocre
Pros:
Cons: Building works and noisy disappointing
7,4 Good
Pros:
Cons: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all
10,0 Excellent
Pros: Kevin at front desk was very nice and helpful. He addressed us with our last name. Every time we called front desk for towels or what ever they addressed us with our last name. This was very different for us. Harry at the bar went out of his way to make me comfortable. He answered my questions about tours and where to go and made really good drinks. I loved my co conversations with him. I spent 345 pounds on drinks....lol. Mama at the breakfast was awesome. She cared for us like a Mom. She is indeed very sweet. Andrew and Daniel were great in giving information too. Bruno and Tanvir got us a cab, put our bags in the taxi and waved with a simile. It was like they were family. From Kevin (our first contact) to last; Tanvir and Bruno were mind blowing. We will be staying with you guys again.
Cons: The construction part
7,0 Good
Pros: the room was very spacious and the location if great
Cons: the male front desk staff who called himself a supervisor didnt understand written english well, was A BUSYBODY who acted like a school principal and was totally unable to EMPATHISE with clients. after i was already given an upgrade, i came down just to inquire about something and he wanted to charge me for an upgrade! as if to claw back a benefit that the hotel accorded me as a regular guest! the worst thing is that i was actually just inquiring about my points on radisson rewards! this person totally damages the otherwise good customer service of the other hotel staff, why would the hotel hire people @ front desk who were noy proficient with english? i dont understand the logic
1,0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
8,0 Excellent
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Cons: Small reception area makes it feel cramped and busy.
No pool.
Didn't get a room with a good view.
8,0 Excellent
Pros: Comfortable rooms, good location.
Cons: Inattentive staff at Breakfast.
10,0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
9,6 Excellent
Pros: Staff were really friendly and the room was just what we needed as we had our 12 year old granddaughter with us and needed a room with separate bedrooms which they have
Cons: Nothing to dislike really only the price of food but we chose to eat elsewhere which was no hardship
2,0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7,7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
10,0 Excellent
Pros: Every thing was great
Cons:
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 1 022 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Excellent
10,0
Pros: Lovely hotel in the Heart of London ;)
Excellent
9,7
Pros: Lovely, attentive staff!
Excellent
9,2
Pros: Position, food
Excellent
9,4
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Excellent
10,0
Pros: Top! Nice and comfy and really clean. Staff are so kind
Good
6,0
Pros: Location
Good
7,5
Pros: Location size and friendly
Excellent
10,0
Pros: Elegant and perfectly located in Mayfair
Details
Reviews
Overall 8,5 Excellent
Based on 1 022 reviews
Location
9,6
Cleanliness
9,3
Service
9,0
Vibe
8,9
Bar
8,9
Food
7,1
Breakfast
6,4
Room
6,0
Value
5,2
Comfort
3,6
Wellness
2,5
Location
9,6
Service
9,0
Vibe
8,8
Breakfast
6,8
Room
5,4
Value
4,7
Comfort
3,3
Location
9,7
Service
9,2
Vibe
8,6
Room
5,7
Comfort
4,4
Location
9,2
Service
8,9
Room
4,8
Location
9,7
Service
9,1
Room
5,7
10,0 Excellent
Pros:
Cons: Flemings is a delightful place to stay. We have stayed before. The staff are very accommodating, the food is delicious and the hotel itself is beautifully maintained - you would expect nothing less!
10,0 Excellent
Pros: Lovely hotel in the Heart of London ;)
Cons:
9,7 Excellent
Pros: Lovely, attentive staff!
Cons:
9,2 Excellent
Pros: Position, food
Cons: No bath , noisy air conditioning
9,4 Excellent
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Cons: Price/Value advantage is with Single Rooms, for full-size rooms for 2 guests the pricing becomes similar to many others in the area (although still a superior value than most)
10,0 Excellent
Pros: Top! Nice and comfy and really clean. Staff are so kind
Cons:
6,0 Good
Pros: Location
Cons:
7,5 Good
Pros: Location size and friendly
Cons: Our suite room 75 was right over the underground and from 6 in the morning and up to midnight there was train every 3 mins so not very restful ! ! !
10,0 Excellent
Pros: Elegant and perfectly located in Mayfair
Cons: Nothing!
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Corporate travellers can choose from 555 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located in the heart of Central London, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and our Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian fusion cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
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Overall 8,4 Excellent
Based on 12 504 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3,8
Pros: good location
Good
7,0
Pros: Initially given room quite noisy due train tracks nearby but when mentioned would be disturbed due to noise was given a quiter room which made a difference. Food and ambience in restaurant excellent.
Mediocre
3,0
Pros: Reception. Bathroom. Internet
Excellent
9,0
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Excellent
9,0
Pros: Exceptional customer service everywhere we went . Food in the restaurant was gorgeous- good value for money- and the musicians were superb
Excellent
9,0
Pros: Clean room, comfortable bed, good amenities in bathroom, electric curtains operated by control panel
Excellent
9,2
Pros: The hotel is located overlooking the River Thames and is designed to a high standard. The room we stayed in was very nice with good fixtures and fittings. There is a bar and restaurant in the hotel. We visited the bar on a couple of occasions and the service was excellent. We didn’t use the restaurant as we had made other plans. All the staff were friendly, helpful and efficient.
Good
7,0
Pros: Spacious room
Excellent
10,0
Pros: Clean , friendly , great location . Great breakfast selection .
Excellent
10,0
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Excellent
9,0
Pros: Location, cleanliness, staff very helpful and professional
Good
7,5
Pros: The position and price
Details
Reviews
Overall 8,4 Excellent
Based on 12 504 reviews
Vibe
9,1
Location
9,0
WiFi
8,0
Service
7,5
Room
7,2
Amenities
6,5
Breakfast
5,9
Value
5,0
Location
9,1
Vibe
9,0
Service
7,1
Room
6,1
Breakfast
5,9
Pool
5,8
Value
5,1
Cleanliness
4,1
Location
9,1
Service
7,4
Room
7,1
Value
5,0
Breakfast
5,0
Cleanliness
4,0
Location
9,1
Room
6,5
Pool
5,8
Breakfast
5,4
Service
5,3
Value
4,6
Location
8,9
Room
6,2
Breakfast
6,0
Service
6,0
Cleanliness
4,7
Value
4,4
3,8 Mediocre
Pros: good location
Cons: breakfasts were always sameㅠㅠ
7,0 Good
Pros: Initially given room quite noisy due train tracks nearby but when mentioned would be disturbed due to noise was given a quiter room which made a difference. Food and ambience in restaurant excellent.
Cons: First room given, also although pointed out was a resident was told no tables for dinner in centre view area - but noone sat there latterly - however this was compensated by next night when given prime location view table. Reception, conceirage and restaurant manager/staff excellent.
3,0 Mediocre
Pros: Reception. Bathroom. Internet
Cons: The room too small. Twin room booked but beds were against each other. Queuing at breakfast. Not getting a fresh cooked breakfast. Children handling and replacing the food. No view from room. Long dingy corridors. Air conditioning was poor.
9,0 Excellent
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Cons: Elevators crowded, rooms not made up to high standard.
9,0 Excellent
Pros: Exceptional customer service everywhere we went . Food in the restaurant was gorgeous- good value for money- and the musicians were superb
Cons:
9,0 Excellent
Pros: Clean room, comfortable bed, good amenities in bathroom, electric curtains operated by control panel
Cons: interconnecting room - not my preferred choice and if I return will make it known pre booking
9,2 Excellent
Pros: The hotel is located overlooking the River Thames and is designed to a high standard. The room we stayed in was very nice with good fixtures and fittings. There is a bar and restaurant in the hotel. We visited the bar on a couple of occasions and the service was excellent. We didn’t use the restaurant as we had made other plans. All the staff were friendly, helpful and efficient.
Cons: No negative comments.
7,0 Good
Pros: Spacious room
Cons: Elevators were too slow, had to wait at least for 5 min to get on
10,0 Excellent
Pros: Clean , friendly , great location . Great breakfast selection .
Cons: Nothing
10,0 Excellent
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Cons: Nope
9,0 Excellent
Pros: Location, cleanliness, staff very helpful and professional
Cons: View from room was not the greatest.
7,5 Good
Pros: The position and price
Cons:
Corporate travellers can choose from 555 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located in the heart of Central London, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and our Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian fusion cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Overall 8,1 Excellent
Based on 6 542 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: The staff were lovely and very welcoming - each of the teams were so helpful (reception, concierge, breakfast etc). Hotel is very clean and modern with lovely rooms. We were staying in the apartment round the corner and it was superb. Wouldn't change anything about the stay!
Good
6,8
Pros: Excellent location
Okay
5,0
Pros: The hotel is literally right next to St. Paul's cathedral. The room and the bathroom are spacious. The concierge staff are responsive.
Mediocre
3,0
Pros: Great location. Doorman that went out of their way to assist.
Excellent
8,3
Pros: Great location Smooth check in
Mediocre
3,0
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Okay
5,7
Pros: The location was good and very close proximity to St Paul’s cathedral.
Excellent
8,8
Pros: Modern good location and good transport links
Excellent
8,8
Pros: Perfect location
Excellent
10,0
Pros: Fantastic hotel great location , would defo stay here again .
Excellent
8,0
Pros: Rooms were a good size, large by London standards. Furniture was comfortable and working in the room was convenient. Fast wifi connection and reliable connection. Iron/ ironing board and trouser press in room were all appreciated. Bed was soft and conducive to a good night's sleep. Bathroom was clean, only single basin so couples should take note. Shower was reasonably powerful and there was always hot water. Excellent location right next to St Paul's Cathedral.
Excellent
10,0
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Details
Reviews
Overall 8,1 Excellent
Based on 6 542 reviews
Location
9,6
Wellness
8,2
Pool
7,5
WiFi
7,5
Service
6,3
Room
6,0
Breakfast
5,9
Value
4,7
Bar
3,7
Location
9,5
Wellness
8,4
Pool
7,7
Breakfast
7,0
Service
6,9
Value
4,5
Cleanliness
4,3
Room
4,2
Bar
3,4
Location
9,7
Wellness
8,7
Pool
7,4
Breakfast
6,4
Service
6,0
Room
5,8
Cleanliness
4,6
Value
4,4
Bar
3,2
Location
9,5
Wellness
8,5
Breakfast
6,3
Service
6,1
Room
5,5
Value
4,4
Location
9,5
Wellness
8,1
Service
6,0
Breakfast
5,8
Vibe
5,4
Cleanliness
5,3
Room
5,2
9,6 Excellent
Pros: The staff were lovely and very welcoming - each of the teams were so helpful (reception, concierge, breakfast etc). Hotel is very clean and modern with lovely rooms. We were staying in the apartment round the corner and it was superb. Wouldn't change anything about the stay!
Cons: Everything was perfect.. Couldn't fault a thing! The breakfast was great with lots of choice although next time I don't think I would add this on to the booking as there were so many lovely places nearby (at a much better cost)
6,8 Good
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
5,0 Okay
Pros: The hotel is literally right next to St. Paul's cathedral. The room and the bathroom are spacious. The concierge staff are responsive.
Cons: The room overlooks an atrium !!! This meant that I had to keep my curtains shut at all times if I wanted to maintain any kind of privacy. The few moments when I did leave the curtains open to enjoy some sunlight I could see into other people's rooms !! Very uncomfortable and restrictive. The breakfast was very limited and boring. It was very difficult to get in touch with room service (it took 15 min and about three calls to the concierge in order for room service to pick up).
3,0 Mediocre
Pros: Great location. Doorman that went out of their way to assist.
Cons: Dim room lighting. Room keys had to be reprogrammed every day. Overpriced breakfast buffet. There was a Starbucks in lobby, but you had to search for an employee. Rooms needed updating. Room was serviced around 5 PM
8,3 Excellent
Pros: Great location Smooth check in
Cons: Check out staff not professional
3,0 Mediocre
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Cons: Yes many; offsite location, breakagee s in room, only 2 coffee cuopons , management attitude !! Very poor and no customer focus - room price --- GBP/n!!! I will never return - vote with my feet
5,7 Okay
Pros: The location was good and very close proximity to St Paul’s cathedral.
Cons: Service at the restaurant was poor. I visited four separate occasions and all were poor.
8,8 Excellent
Pros: Modern good location and good transport links
Cons: There was nothing to dislike
8,8 Excellent
Pros: Perfect location
Cons: Little worn out
10,0 Excellent
Pros: Fantastic hotel great location , would defo stay here again .
Cons: Slight expensive
8,0 Excellent
Pros: Rooms were a good size, large by London standards. Furniture was comfortable and working in the room was convenient. Fast wifi connection and reliable connection. Iron/ ironing board and trouser press in room were all appreciated. Bed was soft and conducive to a good night's sleep. Bathroom was clean, only single basin so couples should take note. Shower was reasonably powerful and there was always hot water. Excellent location right next to St Paul's Cathedral.
Cons: The rooms look into the interior atrium so the views are not great. The furniture and general decor of the hotel is dated. Safe in the room was not working. Otherwise, not much to dislike about the hotel overall.
10,0 Excellent
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Cons: The only minimal drawback was that the room was dark
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8,0 Excellent
Based on 15 303 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: Everything
Mediocre
2,0
Excellent
10,0
Pros: My room was a freshly renovated one. I also liked the renovated hall and bar.
Good
6,0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Excellent
10,0
Pros: Location was excellent!
Good
6,0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Okay
5,0
Okay
4,0
Pros: The Location is definitely excellent!
Mediocre
2,0
Pros: The location was excellent and they were generous with early check in/late check out.
Excellent
8,0
Pros: Exceptional location. Impressive lobby and front of house staff including Mohammed at the Porters desk. Room was a bit small but fine for 1 person and very clean, modern and comfortable.
Good
6,3
Pros: Location and breakfast
Good
7,7
Details
Reviews
Overall 8,0 Excellent
Based on 15 303 reviews
Location
9,8
Service
8,1
WiFi
7,4
Breakfast
6,9
Room
5,4
Value
5,3
Comfort
3,4
Location
9,7
Service
8,0
Breakfast
6,8
Room
5,6
Value
4,6
Comfort
3,4
Location
9,8
Service
8,6
Breakfast
7,8
Room
5,9
WiFi
5,5
Comfort
4,4
Location
9,6
Service
7,7
Breakfast
7,2
Room
6,0
WiFi
5,3
Value
4,9
Comfort
3,7
Location
9,9
Service
8,3
Breakfast
7,7
Value
5,1
Room
4,9
Comfort
2,0
9,6 Excellent
Pros: Everything
Cons:
2,0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
10,0 Excellent
Pros: My room was a freshly renovated one. I also liked the renovated hall and bar.
Cons: I have not received my bill on my email address.
6,0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
10,0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6,0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
5,0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
4,0 Okay
Pros: The Location is definitely excellent!
Cons: The strand Palace is not at all a 4 Star Hotel. This hotel may have once been a 4 star but now it's more like a 3 star hotel. It was hot with no central air, noisy, and felt more like a casino. The bathroom was small, outdated with rusty appliances.
2,0 Mediocre
Pros: The location was excellent and they were generous with early check in/late check out.
Cons: This hotel is NOT deserving of the 4 star rating. The rooms are extremely small and poorly lit. The bathroom was extremely out of date and had a tub whose drain was completely blocked. The reception desk was often very backed up always.
8,0 Excellent
Pros: Exceptional location. Impressive lobby and front of house staff including Mohammed at the Porters desk. Room was a bit small but fine for 1 person and very clean, modern and comfortable.
Cons: Everything to do with the hotel was very good. It is quite expensive but this is more a reflection of the location rather than a poor rate.
6,3 Good
Pros: Location and breakfast
Cons: The room was a single with a double bed squeezed in. Not suitable for 2 people to sleep comfortably as bed was against the wall
7,7 Good
Pros:
Cons: .
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7,8 Good
Based on 5 204 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Location and breakfast was the best,
Mediocre
3,8
Good
6,0
Pros: Our room was not ready when we arrived at 3.30pm. We were apparently upgraded, but could not see a difference in the room we had booked.
Excellent
9,0
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Good
7,5
Pros: Good location.
Good
7,5
Pros: Friendly, good location
Excellent
9,0
Pros: Location
Good
7,0
Okay
4,0
Pros: Exactly breakfast, Fantastic location
Good
7,7
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Good
6,0
Pros: Staff & breakfast
Good
6,5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7,8 Good
Based on 5 204 reviews
Location
9,1
Service
7,8
WiFi
7,5
Breakfast
6,9
Room
5,2
Location
9,1
Service
7,9
Breakfast
7,2
Value
5,0
Vibe
4,6
Room
4,2
Cleanliness
4,1
Location
8,8
Breakfast
6,8
Service
6,7
Room
5,6
Value
5,3
Vibe
4,9
Location
9,0
Service
7,7
Breakfast
6,3
Value
5,5
Vibe
4,4
Cleanliness
4,3
Room
4,3
Location
9,3
Service
7,4
Bar
7,2
Breakfast
6,6
Vibe
4,6
Room
4,4
10,0 Excellent
Pros: Location and breakfast was the best,
Cons: The smell and the carpet was very old .
3,8 Mediocre
Pros:
Cons: 1) we already fully paid to booking.com but still charge us, even we provide full details of the payment they dont care. 2) we check in with 1 year old baby. They dont use common sense give us 2 single bed. We request but given only next day. 3) almost 1 days we unable to take shower. No hot water. They repair but only can last for 15min and cannot be use. They dont bother to replace the room until I go to reception and shouting to them. 5) I took the glass to mix coffee, shockingly the glass was not properly washed. Not show in the room. 4) this I dont know the hotel policy. I stay 4days. 2 days they provide mineral water in the room another today's we need to buy. First time I stay in hotel but need to buy for the water. Thank you.
6,0 Good
Pros: Our room was not ready when we arrived at 3.30pm. We were apparently upgraded, but could not see a difference in the room we had booked.
Cons: Room needed updating, no hairdryer had to request one and then waited more than 2 hours for it. No hot water one evening...not good after a long day exploring the city. We had to wait for a couple of hours. Wanted to book tickets for the Tower of London, asked at Reception to be told I needed to email the Concierge to do this. Tried to do this from my room, but the system would not work, went back down to Reception, the same Receptionist couldn't tell me what I needed to do, just that she didn't know? Another Receptionist then came over and said, "Why don't you go over to the Concierge desk and just ask him!" why hadn't I been told that in the first place? The Concierge was most helpful, couldn't understand why I had been given the wrong advice in the first place. He booked my tickets in minutes.
9,0 Excellent
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Cons:
7,5 Good
Pros: Good location.
Cons: It looks like not five star hotel for me, more for four or three star hotel for me. The bathroom is really small and room is descent. I think you can book other hotel with much more lower price. Maybe cause this hotel is in the middle of wesminter.
7,5 Good
Pros: Friendly, good location
Cons: Breakfast very expensive if not included.
9,0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
7,0 Good
Pros:
Cons: Room Service- very poor quality sandwiches . No vending machines for refreshments . Received a letter when entering our rooms to inform us of pending disturbance to operation of the lift service between 1am -3am .... Very inconvenient times and wondered why I was not informed by email or at the desk when checking in.
4,0 Okay
Pros: Exactly breakfast, Fantastic location
Cons: We waited more than an hour and a half In our room for our luggage and had to call the reception to ask where our luggage was. No bottled water, mini bar empty , had to request for more tea, coffee , sugar and milk as the complimentary items ran out on first night.
7,7 Good
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Cons: The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
6,0 Good
Pros: Staff & breakfast
Cons:
6,5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
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