Best London hotels near London Bridge City Pier
Shangri La Hotel At The Shard London is centrally located in London, a 4-minute walk from Borough Market and 7 minutes by foot from HMS Belfast. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has facilities measuring 2335 square feet (217 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,2 Excellent
Based on 9 585 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: This is a great hotel. The only downside is the cost. We could only justify it as a special occasion.
Excellent
9,6
Pros: It was our 1st anniversary and the staff organised such a beautiful romantic room for us. It was amazing!
Excellent
9,6
Pros: The whole experience was amazing - I would definitely recommend for a celebration! Thank you for our stay at Shangri-La Hotel x
Excellent
10,0
Pros: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.
Excellent
9,2
Pros: Modern luxury hotel with VERY spacious rooms and awesome views. Very quick room service.
Good
7,5
Pros: facilities / comfort / view
Good
7,1
Pros: Good location, great views
Excellent
10,0
Excellent
9,7
Pros: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!
Excellent
9,6
Pros: Amazing view, delicious food, extraordinary rooms and especially the heated toilet-:))) Decoration and flowers
Okay
5,8
Pros: The location, the management team
Excellent
10,0
Details
Reviews
Overall 9,2 Excellent
Based on 9 585 reviews
Vibe
9,0
Location
8,8
Room
8,6
Service
8,3
Comfort
7,8
Amenities
7,4
Pool
7,2
WiFi
6,9
Breakfast
5,7
Value
5,0
Location
8,8
Room
8,6
Comfort
8,3
Service
8,2
Amenities
8,0
Pool
7,1
Breakfast
6,0
Value
4,4
Vibe
9,0
Location
9,0
Room
8,7
Service
8,3
Comfort
8,2
Amenities
8,0
Pool
6,6
Breakfast
5,8
Value
5,0
Location
8,9
Vibe
8,8
Room
8,7
Service
8,6
Comfort
7,8
Amenities
7,8
Breakfast
5,8
Location
8,9
Vibe
8,6
Room
8,4
Service
8,2
Comfort
8,0
Breakfast
5,8
Value
4,9
9,6 Excellent
Pros: This is a great hotel. The only downside is the cost. We could only justify it as a special occasion.
Cons:
9,6 Excellent
Pros: It was our 1st anniversary and the staff organised such a beautiful romantic room for us. It was amazing!
Cons: That I only stayed the one night :(
9,6 Excellent
Pros: The whole experience was amazing - I would definitely recommend for a celebration! Thank you for our stay at Shangri-La Hotel x
Cons: N/A
10,0 Excellent
Pros: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.
Cons: There wasn't anything not to like.
9,2 Excellent
Pros: Modern luxury hotel with VERY spacious rooms and awesome views. Very quick room service.
Cons: Room service was a bit pricey. It’s farther from west end etc than ideal
7,5 Good
Pros: facilities / comfort / view
Cons: the staffs
7,1 Good
Pros: Good location, great views
Cons: Very disappointing overall Hotel experience. Having booked the Restaurant we attempted to have a pre-dinner drink but were turned away at two of the bars because they were pre-booked. Finally directed to a bar on the ground floor where we had to queue to get served and the tables hadn’t been cleared; when we checked out we had been charged 10% for ‘service’- there was none at all. There was no ‘turn down’ service in the room; team and coffee were not replenished. Overall a very disappointing experience.
10,0 Excellent
Pros:
Cons: No flexibility with checkout time
9,7 Excellent
Pros: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!
Cons: Bar was quite expensive, but was to be expected
9,6 Excellent
Pros: Amazing view, delicious food, extraordinary rooms and especially the heated toilet-:))) Decoration and flowers
Cons:
5,8 Okay
Pros: The location, the management team
Cons: I have booked a room with view and bathtub but the staff prepared different room, when I asked to solve the issue they transferred me to another room with bathtub but with bad smell, then again they transferred me back to smaller room without bathtub, they ruined my day plans, they make us feel like uncomfortable as we spent a lot of time explaining to the staff the issues specially the bad smell, as the housekeeping admitted that there’s a bad smell meantime the staff manager said no I feel it’s normal, this type of treatment can make the guest feel very bad and would like to leave to another place can treat the guests better than this.
10,0 Excellent
Pros:
Cons: No flexibility with checkout time
Shangri La Hotel At The Shard London is centrally located in London, a 4-minute walk from Borough Market and 7 minutes by foot from HMS Belfast. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has facilities measuring 2335 square feet (217 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Overall 9,1 Excellent
Based on 13 077 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,2
Pros: Comfy bed, great view, quiet room.
Good
7,5
Pros: Highly supported by tech which is cool and convenient Helpful staff Great location with the tower hill Station downstairs Huge bed with views!
Excellent
10,0
Pros: Loved it!
Excellent
10,0
Pros: The whole experience from start to finish was fantastic. The facilities are top notch, inc the two bars! The room is 100% controlled via an iPad, lighting, TV, Air Con etc. Breakfast has a wide selection and a cosy social eating experience. Definitely my #1 choice of hotel in London.
Good
6,7
Pros: I liked the hotel overall but it was very exspensive for what it is. The breakfast was an absolute rip off. We were charged £42.50 per person. It was absolutely no way worth that price. location was good.
Excellent
10,0
Pros: Friendly staff, comfy bed, good shower and excellent views... what more could you want? It was our second time at CitizenM, but most certainly not the last!
Excellent
9,6
Pros: Location and view were outstanding! The very modern, kind of futuristic hotel was really cool.
Excellent
10,0
Pros: amazing location and cool room. :)
Excellent
9,0
Pros: The location of this hotel is fantastic. You can sit in the bar, which has a wonderful balcony all the way round and look over Tower Bridge. The rooms are great with black out blinds which results in a good nights sleep
Excellent
10,0
Pros: It was a really comfortable and enjoyable experience really didn’t want to leave the room could have stayed there all day!
Excellent
10,0
Pros: Breakfast was good. Room was very convenient and comfortable
Excellent
10,0
Pros: Design and decor, beds and smart room
Details
Reviews
Overall 9,1 Excellent
Based on 13 077 reviews
Location
9,8
Vibe
9,7
WiFi
9,6
Bar
9,2
Amenities
8,9
Service
8,9
Room
7,7
Breakfast
7,6
Comfort
6,2
Wellness
1,6
Vibe
9,8
Location
9,8
Bar
9,6
WiFi
9,3
Service
9,2
Amenities
9,1
Breakfast
7,7
Room
7,6
Vibe
9,9
Location
9,8
Bar
9,5
Service
9,4
Amenities
9,2
Room
8,0
Breakfast
7,8
Location
9,7
Vibe
9,5
Bar
9,1
Service
8,9
Amenities
8,1
Room
7,8
Breakfast
7,4
Location
9,9
Vibe
9,7
Bar
9,3
Service
8,7
Amenities
8,5
Breakfast
7,5
Room
7,3
9,2 Excellent
Pros: Comfy bed, great view, quiet room.
Cons: Cleanliness could be better overall.
7,5 Good
Pros: Highly supported by tech which is cool and convenient Helpful staff Great location with the tower hill Station downstairs Huge bed with views!
Cons: Nothing
10,0 Excellent
Pros: Loved it!
Cons:
10,0 Excellent
Pros: The whole experience from start to finish was fantastic. The facilities are top notch, inc the two bars! The room is 100% controlled via an iPad, lighting, TV, Air Con etc. Breakfast has a wide selection and a cosy social eating experience. Definitely my #1 choice of hotel in London.
Cons: Due to the compact size of the room, the sink is not in the bathroom.
6,7 Good
Pros: I liked the hotel overall but it was very exspensive for what it is. The breakfast was an absolute rip off. We were charged £42.50 per person. It was absolutely no way worth that price. location was good.
Cons: The overall cost of room and breakfast
10,0 Excellent
Pros: Friendly staff, comfy bed, good shower and excellent views... what more could you want? It was our second time at CitizenM, but most certainly not the last!
Cons:
9,6 Excellent
Pros: Location and view were outstanding! The very modern, kind of futuristic hotel was really cool.
Cons: We returned to the room at 4:30 on the second day and our room hadn't been serviced yet, and linens hadn't been replenished. We had to solicit service at the desk/check-in, and within the hour, linens were provided. The service staff with the towels didn't speak English so communication was difficult. Other than that, everything else was fine.
10,0 Excellent
Pros: amazing location and cool room. :)
Cons: breakfast could have been better , more choice
9,0 Excellent
Pros: The location of this hotel is fantastic. You can sit in the bar, which has a wonderful balcony all the way round and look over Tower Bridge. The rooms are great with black out blinds which results in a good nights sleep
Cons:
10,0 Excellent
Pros: It was a really comfortable and enjoyable experience really didn’t want to leave the room could have stayed there all day!
Cons: Nothing really
10,0 Excellent
Pros: Breakfast was good. Room was very convenient and comfortable
Cons: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast
10,0 Excellent
Pros: Design and decor, beds and smart room
Cons:
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Located in London (London City Centre), Montcalm Royal London House - City Of London is within a 10-minute walk of Liverpool Street and Barbican Arts Centre. Featured amenities include a 24-hour front desk and luggage storage.
Overall 9,1 Excellent
Based on 6 636 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Very quiet room, comfortable and modern.
Excellent
10,0
Pros: Everything was so professional and clean. The staff were amazing
Excellent
9,6
Pros: good location, modern, clean, everything you need. Rooftop bar is cool
Excellent
10,0
Pros: Great rooms. Extremely helpful staff. Wonderful facilities. Amazing rooftop bar. My family of four and I needed a hotel for a 3 night stay in London. We loved our time at the Montcalm and definitely want to go back.
Excellent
10,0
Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
Good
7,1
Pros: The staff were happy to provide milk when asked
Good
7,0
Pros: comfy bed, great location,
Excellent
9,6
Pros: The staff were amazing! They all went above & beyond to make sure I was taken care of. Even before entering this hotel, I was greeted by the door man who insisted on taking my suitcase for me & assisted me to the reception. The lady who checked me in was very lovely & welcoming. I told her it was my birthday the day before as I was checking in then later surprised me with 2 glasses of Prosecco & macaroons. Also, when I called reception from my room for some help, they came within 5 minutes. The list goes on but would highly recommend and would stay here again. (Only stayed 1 night)
Okay
5,4
Pros: Location
Good
6,7
Pros: Location. In my opinion a good 3/4 star hotel if you want to stay somewhere close to the city centre.
Excellent
9,7
Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
Excellent
9,2
Pros: Confort - réception desk - terrace - location
Details
Reviews
Overall 9,1 Excellent
Based on 6 636 reviews
Vibe
9,1
Location
9,1
Service
8,7
Room
8,5
Bar
8,2
WiFi
8,2
Comfort
8,1
Amenities
7,9
Food
7,8
Wellness
7,2
Pool
6,8
Breakfast
5,8
Location
9,6
Vibe
9,3
Service
8,6
Room
8,3
Amenities
8,0
Bar
7,8
Comfort
7,7
Wellness
7,4
Pool
6,6
Breakfast
5,6
Vibe
9,1
Service
9,0
Comfort
8,8
Room
8,8
Location
8,6
Bar
8,1
Amenities
7,9
Wellness
6,9
Pool
6,8
Breakfast
5,7
Location
9,2
Vibe
8,6
Service
8,5
Room
8,3
Comfort
8,1
Bar
8,0
Breakfast
5,8
Location
9,1
Vibe
9,0
Room
8,4
Comfort
8,2
Service
8,2
Pool
7,1
10,0 Excellent
Pros: Very quiet room, comfortable and modern.
Cons: Breakfast in the club longue could have been slightly better stocked - but overall really good.
10,0 Excellent
Pros: Everything was so professional and clean. The staff were amazing
Cons:
9,6 Excellent
Pros: good location, modern, clean, everything you need. Rooftop bar is cool
Cons: Nothing
10,0 Excellent
Pros: Great rooms. Extremely helpful staff. Wonderful facilities. Amazing rooftop bar. My family of four and I needed a hotel for a 3 night stay in London. We loved our time at the Montcalm and definitely want to go back.
Cons:
10,0 Excellent
Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
Cons: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .
7,1 Good
Pros: The staff were happy to provide milk when asked
Cons: The noise from the disco disturbed me. The flowers at the rooftop bar were plastic. The napkins in the exec bar at breakfast were paper not linen. The welcome drink on arrival was prosseco only- no nonalcoholic option
7,0 Good
Pros: comfy bed, great location,
Cons: breakfast rather modest offering, you get more from a premier inn, and I was charged extra for ordering 2 poached eggs, we ordered a cappuccino 3 times and it never arrived, the beans were cold, the food doesn't stay hot or get refreshed
9,6 Excellent
Pros: The staff were amazing! They all went above & beyond to make sure I was taken care of. Even before entering this hotel, I was greeted by the door man who insisted on taking my suitcase for me & assisted me to the reception. The lady who checked me in was very lovely & welcoming. I told her it was my birthday the day before as I was checking in then later surprised me with 2 glasses of Prosecco & macaroons. Also, when I called reception from my room for some help, they came within 5 minutes. The list goes on but would highly recommend and would stay here again. (Only stayed 1 night)
Cons: -
5,4 Okay
Pros: Location
Cons: room type did not match with my reservation!
6,7 Good
Pros: Location. In my opinion a good 3/4 star hotel if you want to stay somewhere close to the city centre.
Cons: Rooms too cold. Bathroom had missing bath towels. Had to ring and ask for towels. Tiny elevators.
9,7 Excellent
Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
Cons: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.
9,2 Excellent
Pros: Confort - réception desk - terrace - location
Cons: Lights control on digital screen in the room - complex or lumpy? It doesn’t work sometimes
Located in London (London City Centre), Montcalm Royal London House - City Of London is within a 10-minute walk of Liverpool Street and Barbican Arts Centre. Featured amenities include a 24-hour front desk and luggage storage.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Overall 9,1 Excellent
Based on 6 400 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,0
Excellent
9,6
Pros: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner
Excellent
9,6
Pros: Stay here regularly. Always a great experience.
Excellent
9,6
Pros: Great location, friendly staff
Excellent
9,2
Pros: Loved the staff especially concierges
Excellent
10,0
Pros: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.
Excellent
10,0
Pros: Breakfast was great! Very pleasant staff.
Good
7,5
Pros: Good location
Excellent
10,0
Pros: The view was amazing.
Excellent
10,0
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Good
7,1
Pros: Excellent location Staff at check-in were very friendly and efficient Beautiful designed interior Great cocktail bar, delicious cocktails.
Excellent
10,0
Pros: Location, ambience, all food places within hotel excellent
Details
Reviews
Overall 9,1 Excellent
Based on 6 400 reviews
Location
9,6
Vibe
9,4
Amenities
8,7
Service
8,7
Bar
8,6
Cleanliness
8,6
Room
8,5
Wellness
7,8
Comfort
7,7
Breakfast
6,6
WiFi
5,9
Value
4,7
Location
9,8
Vibe
9,5
Service
9,2
Cleanliness
9,1
Amenities
8,9
Room
8,6
Comfort
7,9
Breakfast
6,3
Value
5,3
Location
9,4
Bar
8,6
Amenities
8,6
Service
8,5
Room
8,2
Breakfast
5,9
Value
4,4
Location
9,3
Vibe
9,1
Amenities
8,9
Service
8,3
Room
8,1
Breakfast
6,2
Location
9,4
Vibe
9,3
Service
8,6
Room
8,3
Comfort
7,8
5,0 Okay
Pros:
Cons: It's far from airport and entetament
9,6 Excellent
Pros: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner
Cons: This is central London , its pricey!
9,6 Excellent
Pros: Stay here regularly. Always a great experience.
Cons:
9,6 Excellent
Pros: Great location, friendly staff
Cons:
9,2 Excellent
Pros: Loved the staff especially concierges
Cons:
10,0 Excellent
Pros: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.
Cons: I wish I’d booked for longer! To be honest the check in time is reasonable as well as the checkout time - they don’t block out a large portion of the day for the cleaners to get the job done which shows the efficiency at which the hotel runs.
10,0 Excellent
Pros: Breakfast was great! Very pleasant staff.
Cons: View from room wasn’t great, but the room itself was wonderful.
7,5 Good
Pros: Good location
Cons:
10,0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
10,0 Excellent
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Cons: I suppose its not completely central but only a 10 minute walk to the closest station
7,1 Good
Pros: Excellent location Staff at check-in were very friendly and efficient Beautiful designed interior Great cocktail bar, delicious cocktails.
Cons: Internet in did not work in the room and was not fixed One evening upon return, we found the room not serviced Restaurant management staff was very aloof to the point of us denying access for lunch. They clearly did not like tourists in their fancy restaurant. The terras bar only open from 5 PM to 10 PM, or closed for private functions
10,0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
Overall 9,1 Excellent
Based on 4 359 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: The beds and bedding were incredible...we had the best nights sleep.
Excellent
8,3
Excellent
9,2
Pros: I liked the bed and the softer pillow, the room fridge, the extensive hours for breakfast and evening drinks & snacks. The ambience in the Club Lounge was good and conducive to relaxation. Some of the staff were extremely helpful without being asked.
Good
6,0
Excellent
10,0
Pros: Almost everything - only suggestion is executive lounge should have greater breakfast variation.
Excellent
10,0
Pros: Staffs, facilities, location, service are all excellent
Excellent
8,3
Pros: Great location , central to everything we needed
Excellent
10,0
Pros: Amazing beds! Amazing service!
Excellent
10,0
Pros: Everything was perfect, amazing hotel
Excellent
10,0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Excellent
10,0
Pros: Excellent place to stay - not one negative aspect! Plus, smells amazing!!
Details
Reviews
Overall 9,1 Excellent
Based on 4 359 reviews
Vibe
9,6
Location
9,4
Cleanliness
9,3
Service
9,2
Comfort
9,0
Amenities
8,9
Pool
8,8
Room
8,7
Breakfast
8,7
WiFi
8,1
Food
7,5
Vibe
9,7
Cleanliness
9,5
Location
9,5
Service
9,4
Comfort
9,2
Pool
9,0
Room
9,0
Amenities
8,8
Breakfast
8,5
Vibe
9,6
Cleanliness
9,2
Location
9,2
Amenities
9,1
Service
9,1
Pool
9,0
Comfort
8,9
Breakfast
8,8
Room
8,7
Vibe
9,6
Location
9,5
Service
9,3
Comfort
9,1
Room
8,7
Breakfast
8,7
Location
9,4
Service
9,2
Amenities
8,5
Room
8,1
Food
7,7
Value
5,5
9,6 Excellent
Pros: The beds and bedding were incredible...we had the best nights sleep.
Cons: There was only a small window in the room that wouldn’t open.
8,3 Excellent
Pros:
Cons: Poor WiFi. Continuously dropping connection on all devices
9,2 Excellent
Pros: I liked the bed and the softer pillow, the room fridge, the extensive hours for breakfast and evening drinks & snacks. The ambience in the Club Lounge was good and conducive to relaxation. Some of the staff were extremely helpful without being asked.
Cons: Some staff could have understood English better. One or two in the Club Lounge did not quite know that doing nothing can sometimes be the right thing.
6,0 Good
Pros:
Cons: Tvs broken
Wifi terrible
10,0 Excellent
Pros: Almost everything - only suggestion is executive lounge should have greater breakfast variation.
Cons: see above
10,0 Excellent
Pros: Staffs, facilities, location, service are all excellent
Cons:
8,3 Excellent
Pros: Great location , central to everything we needed
Cons: I complained about hot water surges, understand that there are a lot of people using bathroom etc, but no feedback after they said they would send an engineer!
10,0 Excellent
Pros: Amazing beds! Amazing service!
Cons: Nothing
10,0 Excellent
Pros: Everything was perfect, amazing hotel
Cons:
10,0 Excellent
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Cons:
10,0 Excellent
Pros: Excellent place to stay - not one negative aspect! Plus, smells amazing!!
Cons:
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
Discover your own corner of London at the Hotel Indigo® London Tower Hill hotel. Brick walls reminiscent of the original Roman structures that once stood here add history to our guest rooms, which also feature four-poster beds, iPod docking stations and designer bathrooms. The sights of the neighborhood—Tower Bridge, the Gherkin—are also reflected in our décor. Or, you might like a stroll around our historic area: St. Paul's Cathedral is a short walk, and we know where to socialize in the Square Mile; just ask. You’ll find warm and friendly service with us here in the heart of London’s financial district.
Overall 9,0 Excellent
Based on 1 050 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: Location is great, clean and contemporary. staff were very friendly, and would definately book again
Excellent
10,0
Pros: The friendliness of the staff and the comfort of the rooms.
Excellent
9,2
Pros: Staff were amazing, so friendly and helpful. It was so nice that they greeted you every time you came in or out of the reception area. Complementary mini bar (soft drinks and snacks) Breakfast was fab- lots to choose from. Close to tube and bus tours. Very very clean.
Excellent
8,8
Pros: Room was very good and spacious, clean and tidy.
Excellent
10,0
Pros: What a pleasant surprise. This unassuming hotel gave us one of the best experiences we've ever had in a hotel. The staff was courteous and helpful from beginning to end. The rooms were large, comfortable, very clean, and well decorated.
Excellent
10,0
Pros: Great place to stay, modern, comfortable, easy access to the tube.
Excellent
10,0
Pros: Staff were helpful, room was spacious and stylish. Received upgrade which was unexpected but highly welcome
Excellent
8,3
Pros: Location, size of room & room facilities
Excellent
10,0
Pros: Awesome room with amazing amenities.
Okay
5,4
Pros: Didn’t get offered breakfast? We went to another venue for this! Bedrooms are so tiny and we wasn’t sure if it was the air con that made the noise all night but sounds like running water? Nice hotel but very overpriced for the facilities, smallest hotel room and bed
Good
7,9
Pros: Large room, modern open bathroom, mini bar well stocked and free. Very quiet room no road noise and easy access to the tube station.
Excellent
9,6
Pros: Large, comfortable, very clean, and quiet room. Friendly staff and lovely cooked breakfast. Great location for Tower Bridge and within easy reach of tube station. Loved the decoration throughout the hotel.
Details
Reviews
Overall 9,0 Excellent
Based on 1 050 reviews
WiFi
10,0
Cleanliness
9,9
Location
9,5
Service
9,2
Room
8,9
Value
8,5
Comfort
8,0
Breakfast
7,4
Bar
2,6
Cleanliness
9,9
Location
9,2
Value
8,8
Room
8,8
Service
8,8
Comfort
8,2
Breakfast
7,4
Location
9,5
Service
9,3
Room
8,7
Comfort
8,1
Service
8,8
Room
8,1
Comfort
7,3
10,0 Excellent
Pros: Location is great, clean and contemporary. staff were very friendly, and would definately book again
Cons: Can't really fault the hotel, pillows were too soft for me but that's personal preference.
10,0 Excellent
Pros: The friendliness of the staff and the comfort of the rooms.
Cons:
9,2 Excellent
Pros: Staff were amazing, so friendly and helpful. It was so nice that they greeted you every time you came in or out of the reception area. Complementary mini bar (soft drinks and snacks) Breakfast was fab- lots to choose from. Close to tube and bus tours. Very very clean.
Cons: Being in a hotel in the financial district. We didnt realise most pubs etc were closed on a Sun.
8,8 Excellent
Pros: Room was very good and spacious, clean and tidy.
Cons: I wasn’t made aware of any spa facilities until I went to use the hotel bathroom downstairs upon checking out and noticed for myself the spa entrance which was disappointing as myself and my partner would have used such facilities as I brought her to London for her 30th birthday treat.
10,0 Excellent
Pros: What a pleasant surprise. This unassuming hotel gave us one of the best experiences we've ever had in a hotel. The staff was courteous and helpful from beginning to end. The rooms were large, comfortable, very clean, and well decorated.
Cons: No!
10,0 Excellent
Pros: Great place to stay, modern, comfortable, easy access to the tube.
Cons:
10,0 Excellent
Pros: Staff were helpful, room was spacious and stylish. Received upgrade which was unexpected but highly welcome
Cons:
8,3 Excellent
Pros: Location, size of room & room facilities
Cons: Bar not open at 10:00pm, Lacked atmosphere.
10,0 Excellent
Pros: Awesome room with amazing amenities.
Cons:
5,4 Okay
Pros: Didn’t get offered breakfast? We went to another venue for this! Bedrooms are so tiny and we wasn’t sure if it was the air con that made the noise all night but sounds like running water? Nice hotel but very overpriced for the facilities, smallest hotel room and bed
Cons:
7,9 Good
Pros: Large room, modern open bathroom, mini bar well stocked and free. Very quiet room no road noise and easy access to the tube station.
Cons: Reception very small and dark. Attached restaurant needed updating.
9,6 Excellent
Pros: Large, comfortable, very clean, and quiet room. Friendly staff and lovely cooked breakfast. Great location for Tower Bridge and within easy reach of tube station. Loved the decoration throughout the hotel.
Cons:
Discover your own corner of London at the Hotel Indigo® London Tower Hill hotel. Brick walls reminiscent of the original Roman structures that once stood here add history to our guest rooms, which also feature four-poster beds, iPod docking stations and designer bathrooms. The sights of the neighborhood—Tower Bridge, the Gherkin—are also reflected in our décor. Or, you might like a stroll around our historic area: St. Paul's Cathedral is a short walk, and we know where to socialize in the Square Mile; just ask. You’ll find warm and friendly service with us here in the heart of London’s financial district.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,6 Excellent
Based on 21 117 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,8
Excellent
10,0
Pros: Everything especially the staff.
Excellent
9,6
Pros: This is my third year staying at the hotel and will certainly be returning next year. The facilities were great and there was lots to do within the hotel. The reception area was well decorated and as you enter the hotel you receive a friendly welcome by staff. We most enjoyed our meal at the hotels bar. Additionally, the breakfast buffet had a great variety of foods and was thoroughly enjoyed by everyone. Our room was clean, well kept and comfy. It’s a good location if you’re looking to visit the London eye as it’s roughly a 5 minute walk away. I am delighted with my stay and will be returning in the near future.
Okay
4,2
Pros: It was in a central location
Excellent
9,2
Pros: Beautifully decorated hotel and large spacious rooms. Staff were friendly but check in did take a while. Excellent location close to metro for exploring the city. Lovely pool with sauna
Good
6,3
Pros: Location fantastic, complimentary brollies were provided as weather was poor, staff at reception and concierge were polite and friendly.
Excellent
10,0
Pros: Friendly and clean
Okay
4,0
Excellent
8,8
Pros: Location, comfort
Excellent
9,6
Pros: Location
Good
7,7
Pros: Breakfast not good
Excellent
10,0
Pros: Good location, good staff, bed was comfortable and it was nice and quiet
Details
Reviews
Overall 8,6 Excellent
Based on 21 117 reviews
Location
9,7
WiFi
7,8
Comfort
7,7
Service
7,6
Room
7,4
Pool
6,6
Breakfast
5,9
Value
4,9
Location
9,6
Service
7,3
Room
7,2
WiFi
6,5
Pool
6,1
Breakfast
5,7
Value
5,3
Location
9,6
Comfort
8,4
Service
7,7
Room
7,5
Breakfast
5,4
Value
3,8
Location
9,7
Room
6,7
Service
6,3
Breakfast
6,2
Value
4,9
Location
9,8
Comfort
8,0
Room
7,6
Service
7,6
Breakfast
5,7
Value
5,2
3,8 Mediocre
Pros:
Cons: The check in was horrible and the staff borderline rude. I arrived early and was told that I would get an sms when the room was ready. 1 hour after check in time I still had not heard anything and when I checked the room was ready. The room had a good size but the bathroom was not clean. On check out day The cleaning lady came at 08.15 wanting to enter the room, she came back again and tried the same at 0900 and at 11.15 (check out was at 12.00) two of them actually made their way into the room, and when they saw me they asked if I was checking out. Given that the door was locked from the inside and check out wasn’t for another 45 minutes I do not see how they can justify entering the room. At the time I was changing and on my way to leave and having that conversation was just surreal.
10,0 Excellent
Pros: Everything especially the staff.
Cons: Nothing.
9,6 Excellent
Pros: This is my third year staying at the hotel and will certainly be returning next year. The facilities were great and there was lots to do within the hotel. The reception area was well decorated and as you enter the hotel you receive a friendly welcome by staff. We most enjoyed our meal at the hotels bar. Additionally, the breakfast buffet had a great variety of foods and was thoroughly enjoyed by everyone. Our room was clean, well kept and comfy. It’s a good location if you’re looking to visit the London eye as it’s roughly a 5 minute walk away. I am delighted with my stay and will be returning in the near future.
Cons:
4,2 Okay
Pros: It was in a central location
Cons: The staff were very rude and unhelpful, made me feel like a criminal when I didn’t show up to book in without my passport even though I was never told I needed this! I’ve never had to show a passport on arrival in my life and I’ve travelled all over the world! They wouldn’t let me check in and I had to wait until my partner arrived who is from the UK to have a word with them. They put us in a disabled room and neither of us are disabled, there was no email to say we would be in this room. We complained about this but still had to spend a night in this room, the next day we got moved and the room was so much better! The disabled room was terrible and I feel for the people that do have disabilities and get given these rooms!!!
9,2 Excellent
Pros: Beautifully decorated hotel and large spacious rooms. Staff were friendly but check in did take a while. Excellent location close to metro for exploring the city. Lovely pool with sauna
Cons:
6,3 Good
Pros: Location fantastic, complimentary brollies were provided as weather was poor, staff at reception and concierge were polite and friendly.
Cons: Limited supply of popular items ie croissants, breads etc Staff inattentive on Breakfast duty with coffee/teas etc. We booked well in advance two rooms close together, we were given disabled facilities upon arrival on different floors. We requested a room change as per the original booking, only to be given a twin room instead of double. The bathroom in our twin room had a blocked sink, which once used, spewed all drained contents into the sink, forcing us to use bath for tooth brushing, hand washing etc. To the credit of the staff, they upgraded our final nights stay to a studio king which was exceptional - unfortunately our 2 room 2 night stay was tainted by the hassle of using 5 different rooms
10,0 Excellent
Pros: Friendly and clean
Cons: Nothing
4,0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
8,8 Excellent
Pros: Location, comfort
Cons: Staff ignorant of guests, particularly at breakfast
9,6 Excellent
Pros: Location
Cons: Could be less expensive
7,7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
10,0 Excellent
Pros: Good location, good staff, bed was comfortable and it was nice and quiet
Cons: Bathroom door didn’t seem to stay open and I had my kids with me so abit hard when you are trying to keep an eye on them.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 12 560 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: Lovely room with a great view of London. Very comfortable bed. Great breakfast, with good choice of items. My second stay here and will stay here again.
Excellent
10,0
Pros: Great staff! Great and clean hotel! We will come back!!!
Good
7,1
Pros: Location was good for me - close to the tube and walking distance to many points of interest
Excellent
9,6
Pros: Perfect place to live in Super clean The staff so friendly This is the second time for me to live in the same property with different area It takes 15 to the center with an underground
Excellent
9,6
Pros: Right near the tube station which was great and 15 minute walk to the London eye. The place is really modern and new with comfortable beds.
Excellent
8,0
Pros: The room was really spacious and comfortable, the bed was amazing. Really good location for reaching London's highlights.
Excellent
8,0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Good
6,7
Pros: Staff
Excellent
10,0
Pros: the room the whole set up how everything was so close to get to,
Good
7,9
Good
6,3
Excellent
9,6
Pros: This hotel is very clean and close to the subway station and serves are nice. We have a nice stay here.
Details
Reviews
Overall 8,6 Excellent
Based on 12 560 reviews
Location
9,5
Vibe
9,4
WiFi
9,2
Service
7,8
Pool
7,4
Room
7,3
Breakfast
6,9
Beach
2,9
Vibe
9,6
Location
9,6
WiFi
8,5
Service
8,2
Amenities
8,0
Pool
7,8
Room
7,5
Breakfast
7,4
Location
9,4
Vibe
9,2
Room
7,5
Service
7,4
Pool
7,2
Breakfast
6,2
Location
9,4
Service
6,8
Room
6,7
Breakfast
6,1
Value
5,5
Location
9,6
Vibe
9,3
Service
7,7
Breakfast
7,1
Wellness
7,0
Room
6,4
9,6 Excellent
Pros: Lovely room with a great view of London. Very comfortable bed. Great breakfast, with good choice of items. My second stay here and will stay here again.
Cons:
10,0 Excellent
Pros: Great staff! Great and clean hotel! We will come back!!!
Cons:
7,1 Good
Pros: Location was good for me - close to the tube and walking distance to many points of interest
Cons: Staff were not that friendly / welcoming. Breakfast was too busy and uncomfortable not worth paying extra for
9,6 Excellent
Pros: Perfect place to live in Super clean The staff so friendly This is the second time for me to live in the same property with different area It takes 15 to the center with an underground
Cons:
9,6 Excellent
Pros: Right near the tube station which was great and 15 minute walk to the London eye. The place is really modern and new with comfortable beds.
Cons: It’s right near a hospital so we heard sirens through the night but it wasn’t unbearable.
8,0 Excellent
Pros: The room was really spacious and comfortable, the bed was amazing. Really good location for reaching London's highlights.
Cons: The walls were a bit too thin and you could hear other people, both in the hallway and in other rooms. It wasn't bad but I was expecting more. We would have had the possibility of stepping out of daily cleaning (acceptable for 3 nights & saving the planet), but it was not very well explained upon arrival and by the time we realised this wasn't applicable anymore: pity. Bathroom (sliding) door was either for the toilet or the shower: cool design but leaving the shower directly into the AC cooled room was a bit of a shock!
8,0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
6,7 Good
Pros: Staff
Cons: It was not possible to change TV channels on my 1st night stay. It was stuck on one channel and the system refused to change channels. On the 2nd night this was working. The breakfast area is far too cramped with little room to move between tables.
10,0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
7,9 Good
Pros:
Cons: Stayed in rooms 243 & 242 & upon going out in the morning & getting back extremely early around breakfast time (7am). We didn't pay for breakfast with room so we paid £16 each, there was 4 of us & we had late check-out added which would have been at 1pm & £10 thereafter for every hour. We were watched & ask room number by staff as if we were knicking breakfast cuz we're black & not the typical tourist. My partner & I are in bed & the house cleaning came about 3 separate times to knock us up before 1pm & the forth time she brought the manager who my partner went to the door & spoke to & they quickly left. Made us extremely uncomfortable. He did say it to them upon checking out but I still felt targeted as the information should have been relayed back to staff about rooms & specifications of them.
6,3 Good
Pros:
Cons: Hurt myself in the swimming pool as steps were faulty...staff unhelpful and disinterested...
9,6 Excellent
Pros: This hotel is very clean and close to the subway station and serves are nice. We have a nice stay here.
Cons:
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
Overall 8,6 Excellent
Based on 12 199 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,2
Pros: Excellent location Friendly staff Great rooftop bar
Okay
5,8
Pros: Location close to underground station, Tower Hill. 2 minutes walking distance.
Excellent
10,0
Pros: More spacious than a typical hotels in Europe. Great location.
Good
7,5
Pros: Close to tube etc a little further out from where we wanted to be but this was our own fault! Nice roof top bar. Can't comment on food as we didn't eat here. Easy to get to and friendly staff someone always there.
Good
7,5
Pros: Breakfast was amazing! Rooms also very clean
Excellent
10,0
Pros: Amazing room, great value for money. Well situated to everything. The room was very clean and the staff was very friendly and helpful
Excellent
9,6
Pros: Everything
Good
6,7
Pros: Reception staff are excellent, clean room.
Okay
4,6
Excellent
10,0
Pros: Everything was perfect the lobby the hotel is beautiful has everything need it, restaurante in and surrounds the tower,subway ,buses ..is good location and any question reference the museum's to schedule go to the consier. ❤
Excellent
9,0
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Excellent
8,8
Pros: Location and friendly staff
Details
Reviews
Overall 8,6 Excellent
Based on 12 199 reviews
Location
9,7
Service
8,6
Breakfast
8,2
Bar
7,1
Room
6,9
WiFi
6,4
Value
5,3
Location
9,8
Breakfast
8,9
Service
8,5
Amenities
7,8
Room
7,0
Bar
6,9
Value
5,1
WiFi
4,2
Location
10,0
Service
8,4
Breakfast
7,6
Bar
7,4
Room
7,0
Value
5,8
Location
9,4
Breakfast
7,5
Service
7,5
Room
5,6
Value
5,5
Location
9,7
Service
8,5
Breakfast
7,9
Room
6,0
Comfort
5,6
Value
4,8
9,2 Excellent
Pros: Excellent location Friendly staff Great rooftop bar
Cons: Expected more in the birthday package
5,8 Okay
Pros: Location close to underground station, Tower Hill. 2 minutes walking distance.
Cons: This hotel Lobby and public places are nice but my room was like Motel 6. What s disappointment!!! I emailed them few months before and asked for a nice room with view on higher floor since this was our 28th Anniversary trip. They gave us 4th floor, ugliest room with no view at all. Every year when we go to our anniversary trip, some hotel would welcome us with a plate of fruit or upgrade to a nice room with no cost. At least they don’t put us on this kind of room.
10,0 Excellent
Pros: More spacious than a typical hotels in Europe. Great location.
Cons:
7,5 Good
Pros: Close to tube etc a little further out from where we wanted to be but this was our own fault! Nice roof top bar. Can't comment on food as we didn't eat here. Easy to get to and friendly staff someone always there.
Cons: We did ask if we could switch hotel to the same brand and they said we would have to cancel our booking through booking.com and then rebook and that they couldn't call the other hotel to see if this was possible.
7,5 Good
Pros: Breakfast was amazing! Rooms also very clean
Cons: The fact I made booking for two rooms together and when arrived we was on different floors. Then they said if we didn’t have twin room but double and split beds we could be next to each other. To then find out rooms were not near each other at all. Very disappointed as not often we get away as friends and we wanted to near each other.
10,0 Excellent
Pros: Amazing room, great value for money. Well situated to everything. The room was very clean and the staff was very friendly and helpful
Cons:
9,6 Excellent
Pros: Everything
Cons: Room very spacious , bed comfortable and very clean only stayed for 2 nights and bedding and towels changed both days . Excellent choice for breakfast. And staff were lovely and helpul . Overall great stay would definitely stay again , thankyou x
6,7 Good
Pros: Reception staff are excellent, clean room.
Cons: Air con did not work, despite complaint. Lack of sufficient toiletries and water. Not enough tea bags or milk. Drinks fridge completely empty. Extractor fan not working in bathroom. Very noisy late evening, could not open window due to noise on roof top bar, made worse with no air con. I am afraid not up to usual Hilton standards. Obviously the chain is cutting back on the amenities provided.
4,6 Okay
Pros:
Cons: Very very disappointed. Given how much money the nightly cost is, to have no hot water on one day is actually ridiculous The checkout guy also was very apprehensive about giving us a discount for the night, which again is ridiculous and should have been pro active
10,0 Excellent
Pros: Everything was perfect the lobby the hotel is beautiful has everything need it, restaurante in and surrounds the tower,subway ,buses ..is good location and any question reference the museum's to schedule go to the consier. ❤
Cons: I hardly explored the hotel, so what I saw everything gd
9,0 Excellent
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Cons: The room is a little bit small but considering in Central London, this is fine.
8,8 Excellent
Pros: Location and friendly staff
Cons: Savage garden a let down
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
With a stay at Ace Hotel London Shoreditch in London (London City Centre), you'll be within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8,6 Excellent
Based on 5 015 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,3
Pros: convenient location and nice breakfast
Excellent
8,8
Pros: Location was great
Good
7,1
Excellent
10,0
Pros: We were upgraded on arrival! There was a real vibe on a Saturday night, the reception staff were charming!
Okay
4,6
Excellent
10,0
Pros: Everything- amazingly helpful staff— always smiling. Amazing vibe— music, smell, food, overall design. Great location— at a neighborhood that always has something going on in. Very close to tube stations and bus stops.
Excellent
9,6
Pros: Extremely luxurious room and a very nice breakfast. The room was extremely well equipped and had everything you could possibly need. The general feel of the hotel is very high-end and funky.
Excellent
10,0
Pros: Everything, best hotel we’ve stayed at in East London!
Excellent
10,0
Pros: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....
Mediocre
2,0
Pros: Nothing.
Excellent
8,8
Pros: The staff were amazing, the French concierge and the Russian security guard and the Italian bar tenders were top notch! They made our stain
Excellent
8,8
Pros: Amazing deco, and room is very spacious. The views from the upstairs bar are absolutely incredibe!!!
Details
Reviews
Overall 8,6 Excellent
Based on 5 015 reviews
Location
9,3
WiFi
9,0
Vibe
8,7
Food
8,0
Service
8,0
Bar
7,8
Room
7,4
Breakfast
7,1
Value
4,8
Location
8,8
Vibe
8,6
Room
8,3
Service
8,3
Bar
7,9
Breakfast
6,8
Value
4,8
Location
9,0
Vibe
7,7
Bar
7,6
Service
7,4
Room
6,4
Value
5,2
Location
9,6
Service
8,4
Vibe
7,8
Breakfast
7,2
Room
6,2
Value
4,1
Location
9,4
Vibe
8,2
Service
7,6
Room
6,6
6,3 Good
Pros: convenient location and nice breakfast
Cons: Reception staff didnt know much about my booking couldnt find that breakfast was included (while it was) and didnt tell that you had a certain budget for breakfast.
8,8 Excellent
Pros: Location was great
Cons: Room was small and expensive for what it was.
7,1 Good
Pros:
Cons: Very noisy on Saturday night
10,0 Excellent
Pros: We were upgraded on arrival! There was a real vibe on a Saturday night, the reception staff were charming!
Cons:
4,6 Okay
Pros:
Cons: The staff at the reception was not always very friendly and understanding/helpful, another issue is that in the evening people can enter the hotel without staying at the hotel and there is no acces control of the elevator, so people that don't stay in the hotel can take the elevator to the rooms, safety white not OK.
10,0 Excellent
Pros: Everything- amazingly helpful staff— always smiling. Amazing vibe— music, smell, food, overall design. Great location— at a neighborhood that always has something going on in. Very close to tube stations and bus stops.
Cons:
9,6 Excellent
Pros: Extremely luxurious room and a very nice breakfast. The room was extremely well equipped and had everything you could possibly need. The general feel of the hotel is very high-end and funky.
Cons: I thought the mark-up on the in-room refreshments was a little eye-watering, but if money is no object, you definitely won't go hungry and thirsty in the middle of the night - however, given the amazing range of alcoholic tinctures on offer, you might need to check into the Betty Ford clinic afterwards...
10,0 Excellent
Pros: Everything, best hotel we’ve stayed at in East London!
Cons: Everything was ace!
10,0 Excellent
Pros: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....
Cons: I didn't like the fact I had to leave......!!!!
2,0 Mediocre
Pros: Nothing.
Cons: Too hipster. Overpriced.
8,8 Excellent
Pros: The staff were amazing, the French concierge and the Russian security guard and the Italian bar tenders were top notch! They made our stain
Cons: The roof top wasn’t open during our stay of 4 nights!! So disappointing!
8,8 Excellent
Pros: Amazing deco, and room is very spacious. The views from the upstairs bar are absolutely incredibe!!!
Cons: Little choice on breakfast menu.
With a stay at Ace Hotel London Shoreditch in London (London City Centre), you'll be within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
Overall 8,5 Excellent
Based on 9 350 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: The staff is really helpful and kind. The location is excellent, the rooms is confortable.
Excellent
9,0
Pros: The breakfast was sumptuous and the hotel is very central. The rooms were very comfortable and we had a great view of London Eye. The double room was separated by a kitchenette and was ideal for a family with 2 small children. The staff were also very attentive to our needs and gave us a reduced rate for late checkout. I would definitely stay here again.
Excellent
9,6
Pros: Staff, room , facility and location
Excellent
9,6
Pros: Good location and upgraded to a studio room. Shame I wasn’t there long enough to enjoy the extra space.
Poor
1,0
Pros: Location
Excellent
10,0
Pros: I loved everything about the hotel, the beds were very comfy, the staff were friendly, the location was very central and good for tourists.
Excellent
10,0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Mediocre
2,9
Pros: Only one front manager IRFAN was courteous enough to understand the situation and tried well to manage things for guests. Apart from this one would regret stay in this hotel. stayed from August 20-26 one room and another from 20-29. Both Pent house Category. I am mentioning this coz you tell your every customer that for YOUR room category reserved can’t offer this and that. Manager and staff don’t give a damm about you.
Okay
5,8
Pros: The hotel was lovely and great location. Room was perfect and great views.
Mediocre
2,0
Pros: Assume the hotel would have been excellent.
Excellent
8,0
Pros: Our son is train mad. Our room had a beautiful view across the London skyline and of Waterloo station. He was so happy! The bathroom was beautiful. Lovely to have a shower and bath separately. Lovely Elemis products. Well stocked mini bar, not that we used it, prices were fair too. The bed was wonderfully comfortable and plenty of pillows. Breakfast was very nice, plenty of choice and some hot items could be made to order, lovely! Concierge were wonderfully child friendly and made my little ones feel very welcome. Couldn’t have hoped for a better location - for sites or transport.
Excellent
9,2
Pros: Great location around Southbank- wonderfully close to the London Eye and a few tourist attractions around the area. Transport links are good- Waterloo tube and train station about 5 minutes walk away.
Details
Reviews
Overall 8,5 Excellent
Based on 9 350 reviews
Location
9,6
Service
8,1
Room
7,2
WiFi
6,8
Breakfast
6,1
Food
5,6
Bar
5,5
Value
5,1
Amenities
4,9
Location
9,7
Service
7,9
Room
7,2
Breakfast
6,5
Vibe
6,5
Food
6,1
Comfort
5,7
Bar
5,3
Value
5,3
WiFi
5,0
Amenities
4,4
Location
9,5
Service
8,2
Room
7,1
Breakfast
5,7
Food
5,6
Amenities
4,9
Value
4,9
Location
9,7
Service
8,5
Room
6,8
Breakfast
5,9
Comfort
5,8
Location
9,7
Service
7,9
Room
6,7
Breakfast
6,6
Comfort
5,9
10,0 Excellent
Pros: The staff is really helpful and kind. The location is excellent, the rooms is confortable.
Cons: In the room the air condition was a little bit too cool and we could not stop nor change it.
9,0 Excellent
Pros: The breakfast was sumptuous and the hotel is very central. The rooms were very comfortable and we had a great view of London Eye. The double room was separated by a kitchenette and was ideal for a family with 2 small children. The staff were also very attentive to our needs and gave us a reduced rate for late checkout. I would definitely stay here again.
Cons:
9,6 Excellent
Pros: Staff, room , facility and location
Cons: Price was little high
9,6 Excellent
Pros: Good location and upgraded to a studio room. Shame I wasn’t there long enough to enjoy the extra space.
Cons: Double bed was comfortable but quite small. 4.6 maybe 5ftmax
1,0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
10,0 Excellent
Pros: I loved everything about the hotel, the beds were very comfy, the staff were friendly, the location was very central and good for tourists.
Cons: Nothing!
10,0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
2,9 Mediocre
Pros: Only one front manager IRFAN was courteous enough to understand the situation and tried well to manage things for guests. Apart from this one would regret stay in this hotel. stayed from August 20-26 one room and another from 20-29. Both Pent house Category. I am mentioning this coz you tell your every customer that for YOUR room category reserved can’t offer this and that. Manager and staff don’t give a damm about you.
Cons: Old built. No pool. No executive lounge. Pay for breakfast and hear from staff if anything finishes in between they can’t help it. You should have come early. Worst for taxi pickups. Old fashioned low space rooms. Can’t imagine the nightmare of reserving a juniors suite this August. Finally just to manage upgraded to highest category Pent house. But at this price one must stay in heart of London Leicester Square. Because this is a 4 star property built 50 years back and they don’t have any plans to upgrade. Rather I would suggest to book park plaza Westminster just opposite to this hotel Newly built with all updated amenities and upgraded rooms. Or if you love to stay near London eye then without a single thought reserve MARRIOTT COUNTY HALL. best location. And good as always.
5,8 Okay
Pros: The hotel was lovely and great location. Room was perfect and great views.
Cons: The staff need training in social skills. The lady that checked us in didn’t look like she wanted to be there barely a smile to great us also didn’t know pool price for sister hotel and didn’t bother checking. Same lady checked us out and same I asked do we collect car from valet at sister hotel opposite had a nod of yes and didn’t even check for us. Got to valet at other hotel and car wasn’t there !! we paid a lot for this service aswell. There was no signage to show us how or where to go to park for the valet ended driving around in circles before we took wrong entrance and told we would get a ticket. On the booking site one of the amenities said executive lounge but was told on phone they have none but they clearly did on arrival but nothing was mentioned to us about it when we arrived so not sure if we had it or not.
2,0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
8,0 Excellent
Pros: Our son is train mad. Our room had a beautiful view across the London skyline and of Waterloo station. He was so happy! The bathroom was beautiful. Lovely to have a shower and bath separately. Lovely Elemis products. Well stocked mini bar, not that we used it, prices were fair too. The bed was wonderfully comfortable and plenty of pillows. Breakfast was very nice, plenty of choice and some hot items could be made to order, lovely! Concierge were wonderfully child friendly and made my little ones feel very welcome. Couldn’t have hoped for a better location - for sites or transport.
Cons: Breakfast staff were a bit stressed!
9,2 Excellent
Pros: Great location around Southbank- wonderfully close to the London Eye and a few tourist attractions around the area. Transport links are good- Waterloo tube and train station about 5 minutes walk away.
Cons:
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
With a stay at The Montcalm At Brewery London City, you'll be centrally located in London, steps from Barbican Arts Centre and 9 minutes by foot from Museum of London. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Overall 8,5 Excellent
Based on 3 753 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Everything about this hotel was amazing.
Excellent
10,0
Pros: Everything very beautiful so beautiful Room was very nice beautiful
Excellent
10,0
Pros:
My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.
Excellent
10,0
Pros: Great location
Excellent
9,6
Pros: Facilities, location, friendliness of staff. Club lounge is excellent. Upgrade to WoW suite to celebrate our anniversary (complementary!).
Excellent
10,0
Pros: Really friendly staff, room wasn’t ready (we arrived before check in time) but they kept our luggage and had it in the room ready for us, good size room with everything you could need and really close to tube station
Good
7,5
Pros: Easy access friendly staff great food
Excellent
10,0
Pros: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.
Good
6,7
Pros: Everything Good except THE cleaning of THE room.dusty
Excellent
10,0
Pros: Spacious
Good
6,7
Pros: Bed
Excellent
10,0
Pros: Lovely hotel with excellent facilities.
Good
7,0
Pros: The room was very clean and spacious. The doormen were friendly and helpful.
Details
Reviews
Overall 8,5 Excellent
Based on 3 753 reviews
Cleanliness
8,9
Comfort
8,7
Location
8,7
Services
8,3
Staff
8,8
Value for money
8,0
10,0 Excellent
Pros: Everything about this hotel was amazing.
Cons:
10,0 Excellent
Pros: Everything very beautiful so beautiful Room was very nice beautiful
Cons:
10,0 Excellent
Pros:
My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.
Cons: Hotel is in the financial district and is kinda out of the way on the weekends. Upside is cheap and good breakfast during the week for all the business folks. If you are feeling more spendy, the hotel restaurant is really good.
10,0 Excellent
Pros: Great location
Cons:
9,6 Excellent
Pros: Facilities, location, friendliness of staff. Club lounge is excellent. Upgrade to WoW suite to celebrate our anniversary (complementary!).
Cons: Nothing
10,0 Excellent
Pros: Really friendly staff, room wasn’t ready (we arrived before check in time) but they kept our luggage and had it in the room ready for us, good size room with everything you could need and really close to tube station
Cons:
7,5 Good
Pros: Easy access friendly staff great food
Cons: I paid for club room and the club room in every other hotel has nice snacks everything here was stale sandwiches stale crisps not very good value for money
10,0 Excellent
Pros: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.
Cons: Nothing.
6,7 Good
Pros: Everything Good except THE cleaning of THE room.dusty
Cons:
10,0 Excellent
Pros: Spacious
Cons: Lots of stairs
6,7 Good
Pros: Bed
Cons: Was not 5 star. There was a stain on the pillow case and the carpet, the bathroom floor tiles were cracked, there was tiles missing from the wall, the actual plug was broken off, there was no hot water. I have been to 3 stars that were better.
10,0 Excellent
Pros: Lovely hotel with excellent facilities.
Cons: Reception is very slow. We took a long time to check in and out.
7,0 Good
Pros: The room was very clean and spacious. The doormen were friendly and helpful.
Cons: I had flowers delivered to me at the hotel and these were turned away at reception with the reason being that I wasn't staying at the hotel which was incorrect. I left my key and a note at reception for my son to collect and leave his luggage in my room, reception said that I had not done this and did not have a key for him. During my 12 nights there a card was sent to me which I never received.
With a stay at The Montcalm At Brewery London City, you'll be centrally located in London, steps from Barbican Arts Centre and 9 minutes by foot from Museum of London. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Location, capacity and connections; these are just some of the reasons our guests tell us why they love choosing The Tower Hotel for their stay in London. The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside World Heritage Site - The Tower of London, and boasts unparalleled views of iconic Tower Bridge. Our location and choice of transport connections put you at the centre of this vibrant city, making it quick, convenient and most importantly, easy to experience the very best of what London has to offer, sooner. You'll find us within easy reach of the London's financial district, Excel Exhibition Centre, London City Airport, historic Greenwich and The O2 Arena, the West End theatre district and Westfield Shopping Centre making it the most sought after location in London.
Overall 8,4 Excellent
Based on 12 511 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,3
Pros: Good location
Good
6,0
Pros: The location was perfect for us, we were attending a wedding very close by
Excellent
10,0
Pros: All of it very pleased with everything beyond expectation
Good
6,3
Good
6,0
Pros: Location
Excellent
9,6
Pros: The room was very clean and spacious, with fabulous views overlooking the Thames
Excellent
8,8
Pros: Ideal Location to visit the sites around Tower Bridge and for access to the Tube network. Very organised & professional staff
Excellent
8,3
Pros: Bed really comfy.
Excellent
9,2
Pros: Great location!! Awesome view of the Tower Bridge from our room!!
Excellent
10,0
Pros: The view was stunning. Definitely worth paying for the bridge view. Breakfast was wonderful. Staff were all very helpful with recommendations and directions.
Excellent
9,0
Pros: The hotel is just in front the Tower bridge and we enjoy the night view with drink there. Everything was good and would recommend this hotel.
Good
6,7
Pros: The location is excellent
Details
Reviews
Overall 8,4 Excellent
Based on 12 511 reviews
Beach
10,0
Location
9,6
Service
8,0
WiFi
7,7
Breakfast
7,3
Room
7,0
Vibe
4,5
Wellness
2,5
Location
9,6
Service
8,1
Breakfast
7,4
Room
6,7
Vibe
4,9
Location
9,4
Service
8,2
Breakfast
7,3
Room
6,9
Vibe
3,6
Location
9,8
Service
7,7
Breakfast
7,6
Room
6,4
Vibe
3,7
Location
9,8
Service
7,3
Room
5,7
8,3 Excellent
Pros: Good location
Cons: Could do with upgrading to a more modern facilities but met my purpose for the one night stay
6,0 Good
Pros: The location was perfect for us, we were attending a wedding very close by
Cons: You really pay for the postcode. The hotel is actually quite dated, the bathroom was in bad need of modernising. There are no nice extras, it's back to basics! I also didn't realise check-in wasn't until 3pm as most hotels are 2pm I thought, so there was no room ready for us at 2pm and I had to change for wedding in a (pretty dirty) toilet with overflowing bins. The staff were brusque. We didn't have breakfast added which would have pushed the cost further. Just all a bit bare minimum in my opinion, but such a tourist hotspot they don't need repeat business anyway
10,0 Excellent
Pros: All of it very pleased with everything beyond expectation
Cons: Nothing
6,3 Good
Pros:
Cons: The room was cold. They brought a rinky-dink heater with broken wheels, that did nothing to warm up the room.
6,0 Good
Pros: Location
Cons: Service, cleanliness, housekeeping
9,6 Excellent
Pros: The room was very clean and spacious, with fabulous views overlooking the Thames
Cons:
8,8 Excellent
Pros: Ideal Location to visit the sites around Tower Bridge and for access to the Tube network. Very organised & professional staff
Cons: Room was small and compact for two! Breakfast was very busy as this seems to be an Hotel the appeals to groups of Tourists! Bar Prices Expensive!
8,3 Excellent
Pros: Bed really comfy.
Cons: Always had to ask breakfast waitress’s to check if my ordered poached eggs were cooked as they always forgot and sometimes when they brought them they were cold.
9,2 Excellent
Pros: Great location!! Awesome view of the Tower Bridge from our room!!
Cons: Nothing I didn’t like!!
10,0 Excellent
Pros: The view was stunning. Definitely worth paying for the bridge view. Breakfast was wonderful. Staff were all very helpful with recommendations and directions.
Cons: Our towel heater bar didn't work, but that's small potatoes.
9,0 Excellent
Pros: The hotel is just in front the Tower bridge and we enjoy the night view with drink there. Everything was good and would recommend this hotel.
Cons:
6,7 Good
Pros: The location is excellent
Cons: The toilet was not flashing properly, it did not bother me because i was on my own.
Location, capacity and connections; these are just some of the reasons our guests tell us why they love choosing The Tower Hotel for their stay in London. The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside World Heritage Site - The Tower of London, and boasts unparalleled views of iconic Tower Bridge. Our location and choice of transport connections put you at the centre of this vibrant city, making it quick, convenient and most importantly, easy to experience the very best of what London has to offer, sooner. You'll find us within easy reach of the London's financial district, Excel Exhibition Centre, London City Airport, historic Greenwich and The O2 Arena, the West End theatre district and Westfield Shopping Centre making it the most sought after location in London.
Situated in the centre of Londons financial district with easy and quick access to the delights of the West End and business community of Canary Wharf. A stunning Wellness Centre featuring a beautiful 25m swimming pool, Jacuzzi & gymnasium with state of the art life fitness with highbred technology. The whole property has a second to none environmental design and operation making it one the greenest hotels in Europe.TripAdvisor Certificate of Excellence winner 2012
Overall 8,4 Excellent
Based on 6 118 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: Spotlessly clean with a vibrancy about it and freat facilities.
Excellent
8,3
Good
7,1
Good
7,9
Pros: I liked that there was a spa and gym at the hotel. I also liked the transparent lifts and the room was spacious.
Good
7,9
Pros: Room available before check-in time. Comfortable bed and room. Fairly close to tube stations. Quiet area during the weekend.
Excellent
9,0
Pros: The location, the size of the room, the comfort level of the bed
Excellent
9,6
Pros: The room was clean and had a perfect view
Good
7,0
Pros: location and pool spa
Mediocre
3,8
Pros: tried to order room service, it took an hour and a half, five phone calls, and the order was wrong. sent it back, more calls, got what I ordered but it was inedible.
Excellent
8,3
Pros: The room size was more than adequate and the decor was tasteful. The bathroom was superb. Lifts quick, staff polite and helpful.
Okay
5,0
Excellent
9,6
Pros: Great location
Details
Reviews
Overall 8,4 Excellent
Based on 6 118 reviews
Location
9,4
Wellness
8,6
Pool
8,5
WiFi
7,8
Room
7,5
Service
7,5
Breakfast
6,0
Location
9,6
Service
8,4
Wellness
8,2
Pool
7,8
Room
7,4
Breakfast
6,1
Location
9,5
Pool
8,8
Wellness
8,7
Service
8,1
Room
7,9
Breakfast
6,3
Value
5,1
Location
9,2
Pool
8,5
Wellness
8,1
Service
6,7
Breakfast
5,8
Cleanliness
5,7
Room
4,8
Location
9,5
Wellness
8,5
Cleanliness
7,2
Room
7,1
Service
6,7
Breakfast
5,7
Value
5,7
9,6 Excellent
Pros: Spotlessly clean with a vibrancy about it and freat facilities.
Cons:
8,3 Excellent
Pros:
Cons: Room too small.
7,1 Good
Pros:
Cons: They do not accept debit card for the payment.
7,9 Good
Pros: I liked that there was a spa and gym at the hotel. I also liked the transparent lifts and the room was spacious.
Cons: The mattress didn’t feel totally comfortable
7,9 Good
Pros: Room available before check-in time. Comfortable bed and room. Fairly close to tube stations. Quiet area during the weekend.
Cons: There was no refrigerator in the room, only an electronically controlled minibar. View from the room wasn’t great. Breakfast is very expensive. Hotel lobby looks cold and impersonal.
9,0 Excellent
Pros: The location, the size of the room, the comfort level of the bed
Cons: The bathroom could have been a little cleaner
9,6 Excellent
Pros: The room was clean and had a perfect view
Cons: Everything was really good
7,0 Good
Pros: location and pool spa
Cons: yes the restaurant at the late arrival
3,8 Mediocre
Pros: tried to order room service, it took an hour and a half, five phone calls, and the order was wrong. sent it back, more calls, got what I ordered but it was inedible.
Cons: terrible service and disgusting food.
8,3 Excellent
Pros: The room size was more than adequate and the decor was tasteful. The bathroom was superb. Lifts quick, staff polite and helpful.
Cons: Bit of walk to tube station was the only negative and that's only because were lugging two big cases.
5,0 Okay
Pros:
Cons: The price was ridiculous for a disability room
9,6 Excellent
Pros: Great location
Cons:
Situated in the centre of Londons financial district with easy and quick access to the delights of the West End and business community of Canary Wharf. A stunning Wellness Centre featuring a beautiful 25m swimming pool, Jacuzzi & gymnasium with state of the art life fitness with highbred technology. The whole property has a second to none environmental design and operation making it one the greenest hotels in Europe.TripAdvisor Certificate of Excellence winner 2012
An upscale London hotel with a Belgian restaurant and a spa near St Pancras International stationCrowne Plaza® London - Kings Cross is a short walk from St Pancras train station, where Eurostar services leave for Europe.It’s a 15-minute walk to Russell Square or King's Cross St. Pancras Underground stations, and Heathrow Airport (LHR) is a one-hour direct ride on the Piccadilly Line. A relaxed stroll brings you the vast collection of antiquities at the British Museum, flagship stores and restaurants at Covent Garden, and the West End theatre district. City of London financial institutions are reachable with a quick Tube trip. Planning an event? Our 6 versatile meeting rooms seat up to 250 guests, and our Crowne Plaza Meetings Director handles all the details.At this hotel you can enjoy:- Refined Belgian cuisine at Belgo restaurant- Inspired cocktails at Bloom Kitchen and Bar- Fast & Fresh meals- Free WiFiWork out in the state-of-the-art fitness centre, swim laps in our tranquil indoor pool, and reward yourself with a rejuvenating spa treatment. Sophisticated guest rooms are decorated in soothing tones, with generous work space and USB hubs so you stay Completely Connected. Our Sleep Advantage Programme, featuring premium bedding and Quiet Zone rooms, ensures a restful night.
Overall 8,3 Excellent
Based on 3 811 reviews
All reviews
- All reviews
Okay
5,0
Pros: Staff was very friendly.
Okay
5,0
Pros: It had a decent restaurant
Good
7,1
Excellent
9,2
Pros: It was good value for London and good location for me
Excellent
9,2
Pros: Neat and clean. Friendly and helpful staff.
Good
7,9
Pros: Ate in the Belgo restaurant which was nice. I don’t think you should pay £165 for room only and then have to pay for the pool. Rooms clean (bar a beer bottle under the bed) and comfortable. Showers and towels gorgeous.
Excellent
8,8
Pros: superb
Excellent
8,3
Pros: it was a bit further away from Kings Cross than we realised but the neighbourhood is interesting. Go a bit further down towards Faringdon and there is a great group of restaurants and shops.
Good
7,9
Pros: Walking space at the end of bed was tied, there were no tooth brush.
Excellent
9,2
Pros: Beds were wonderful. Soundproofing was good - hardly heard a thing day or night. Nice room and great to have a fridge. We ate out so didn’t try the restaurant or room service but prices looked reasonable and good menu selection. Staff friendly and helpful.
Okay
5,8
Pros: We used this particular hotel many times and always loved our stay there. Hotel looks nice, staff is friendly. Lovely bar and beautiful lobby.
Excellent
8,3
Pros: Retaurent , People and also room set up
Good
6,0
Pros: the best thing was after a long day of travelling, meetings, work etc the pillows and bed were so comfy!! I didn't make use of any of the hotel facilities as i was in london for work purposes so did not spend much time actually in the hotel, but what i could see was very good, staff great.
Good
7,3
Pros: the staff are excellent, very comfortable room
Mediocre
3,6
Pros: None
Details
Reviews
Overall 8,3 Excellent
Based on 3 811 reviews
Cleanliness
8,8
Comfort
8,6
Location
7,9
Services
8,4
Staff
8,4
Value for money
7,7
5,0 Okay
Pros: Staff was very friendly.
Cons: I had a room with two double beds. Both were shockingly bad for a hotel at this level and certainly at this price. Thee beds were 2 or three star quality. I am in London often and would never stay at this hotel again.
5,0 Okay
Pros: It had a decent restaurant
Cons: Our room was next to the janitors closet so we heard them through the thin walls the entire area around the hotel was under construction (there was no warning of this) we had to walk so far between the closet bus stop and our hotel
7,1 Good
Pros:
Cons: booked by card. Hotel charged the card but since the card wasn't with collegues they made us pay again for same rooms. Now, at checking out, hotel claims that not the whole sum was received and that we have to pay again, for the third time, for same rooms. No one responds emails. Reception leaves us hanging.
9,2 Excellent
Pros: It was good value for London and good location for me
Cons: The bath with the shower screen. In order to get out as only a small open area had to stand on the slippery slope at the end of the bath. Slipped fell back into the bath and hurt my arm. Suggest the shower dapples on the bath floor are extended so it is safe getting out
9,2 Excellent
Pros: Neat and clean. Friendly and helpful staff.
Cons: The price is a bit highl
7,9 Good
Pros: Ate in the Belgo restaurant which was nice. I don’t think you should pay £165 for room only and then have to pay for the pool. Rooms clean (bar a beer bottle under the bed) and comfortable. Showers and towels gorgeous.
Cons: Pay extra for the pool. No restaurant menus in the rooms.
8,8 Excellent
Pros: superb
Cons: the swimming pool had a charge
8,3 Excellent
Pros: it was a bit further away from Kings Cross than we realised but the neighbourhood is interesting. Go a bit further down towards Faringdon and there is a great group of restaurants and shops.
Cons: Nothing really. Its just a big business hotel.
7,9 Good
Pros: Walking space at the end of bed was tied, there were no tooth brush.
Cons: See answer above
9,2 Excellent
Pros: Beds were wonderful. Soundproofing was good - hardly heard a thing day or night. Nice room and great to have a fridge. We ate out so didn’t try the restaurant or room service but prices looked reasonable and good menu selection. Staff friendly and helpful.
Cons: Disappointed that the use of the pool,wasn’t included in the price .
5,8 Okay
Pros: We used this particular hotel many times and always loved our stay there. Hotel looks nice, staff is friendly. Lovely bar and beautiful lobby.
Cons: First of all, parking. Always an issue there, there was one car parked in 2 spaces which we could have used, but staff was unable to contact guest who left his car in the middle of the line. Then, we were told to park in nearby car park, which was closed (staff wasn't aware of that?) We had to go and search for another one. It took us 1h to find one and get back to the hotel. Total waste of time after 3h of driving. Room- it was one of the worst ones we ever had, tiny with a bad view. Sleep- we hardly slept as there was loud party in the room next door, phone didn't work in our room so had to use my mobile to report the disturbance. After 30 min of shouting, banging the door and loud music I had enough and called the reception AGAIN. It took them 50 min to sort the situation out. Unacceptable at 4 am in the morning. Unfortunately, you have lost regular customer Plaza. We won't be coming back.
8,3 Excellent
Pros: Retaurent , People and also room set up
Cons: Room airconditioning Also room service is not concistent . They miss milk one day they miss coffee one day .Some time right towels and sometimes not enough towels. Room service need to improve
6,0 Good
Pros: the best thing was after a long day of travelling, meetings, work etc the pillows and bed were so comfy!! I didn't make use of any of the hotel facilities as i was in london for work purposes so did not spend much time actually in the hotel, but what i could see was very good, staff great.
Cons: the only thing was not being able to open a window to let some air in.
7,3 Good
Pros: the staff are excellent, very comfortable room
Cons:
3,6 Mediocre
Pros: None
Cons: Lack of smiles, lack of manners, no greetings, concierge not helpful, lack of experience personnel to promote tourism.
An upscale London hotel with a Belgian restaurant and a spa near St Pancras International stationCrowne Plaza® London - Kings Cross is a short walk from St Pancras train station, where Eurostar services leave for Europe.It’s a 15-minute walk to Russell Square or King's Cross St. Pancras Underground stations, and Heathrow Airport (LHR) is a one-hour direct ride on the Piccadilly Line. A relaxed stroll brings you the vast collection of antiquities at the British Museum, flagship stores and restaurants at Covent Garden, and the West End theatre district. City of London financial institutions are reachable with a quick Tube trip. Planning an event? Our 6 versatile meeting rooms seat up to 250 guests, and our Crowne Plaza Meetings Director handles all the details.At this hotel you can enjoy:- Refined Belgian cuisine at Belgo restaurant- Inspired cocktails at Bloom Kitchen and Bar- Fast & Fresh meals- Free WiFiWork out in the state-of-the-art fitness centre, swim laps in our tranquil indoor pool, and reward yourself with a rejuvenating spa treatment. Sophisticated guest rooms are decorated in soothing tones, with generous work space and USB hubs so you stay Completely Connected. Our Sleep Advantage Programme, featuring premium bedding and Quiet Zone rooms, ensures a restful night.
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
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Overall 8,3 Excellent
Based on 3 611 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,5
Pros: The location was amazing!
Excellent
10,0
Pros: Perfect stay. Great location and facilities.
Excellent
10,0
Pros: The spacious room with the view, the pool, breakfast
Mediocre
2,0
Pros: It was close enough to the underground to get around town easily.
Okay
5,8
Good
6,3
Pros: Pillows where comfy Location
Excellent
9,6
Excellent
10,0
Pros: We really enjoyed a wonderful night out in this stunning hotel! The staff were amazing!! The room was spotless clean and spacious, and the beds were very comfortable!!
Excellent
8,3
Pros: The swimming pool was wonderful.
Excellent
8,3
Pros: The staff where friendly especially Barbera.
Excellent
9,6
Pros: Lovely hotel very central nice staff
Excellent
9,6
Details
Reviews
Overall 8,3 Excellent
Based on 3 611 reviews
Location
9,6
Pool
8,7
Wellness
8,5
Service
7,9
WiFi
7,8
Room
6,7
Breakfast
5,3
Vibe
5,2
Food
5,1
Bar
4,6
Location
9,6
Pool
8,4
Wellness
8,3
Service
6,3
Room
5,7
Value
5,6
Breakfast
4,7
Vibe
4,6
Food
4,5
Bar
4,3
Location
9,7
Wellness
8,9
Pool
8,8
Service
8,4
Room
6,1
Value
5,4
Breakfast
4,8
Food
4,3
Vibe
4,1
Location
9,4
Pool
8,7
Wellness
8,7
Service
7,1
Cleanliness
6,4
Room
5,5
Vibe
5,1
Comfort
4,8
Location
9,7
Service
7,9
Room
5,7
8,5 Excellent
Pros: The location was amazing!
Cons: The air blew warm air so it was quite stuffy.
10,0 Excellent
Pros: Perfect stay. Great location and facilities.
Cons: Nothing
10,0 Excellent
Pros: The spacious room with the view, the pool, breakfast
Cons: Everything was perfect
2,0 Mediocre
Pros: It was close enough to the underground to get around town easily.
Cons: There was no air conditioning in the room, the mat in the bathtub was full of mold, the carpet was filthy, the bed extremely uncomfortable and there was no airport shuttl. The gentleman who checked us in made us very uncomfortable with his snooty attitude
5,8 Okay
Pros:
Cons: One of two lifts was out of order. Staff walked into room unannounced on two occasions.
6,3 Good
Pros: Pillows where comfy Location
Cons: Phone didn’t work Stains on dressing gowns No water in room Got given wrong room
9,6 Excellent
Pros:
Cons: Pillows were not great, 1 was not enough and 2 was too many
10,0 Excellent
Pros: We really enjoyed a wonderful night out in this stunning hotel! The staff were amazing!! The room was spotless clean and spacious, and the beds were very comfortable!!
Cons: The spa was a bit expensive.
8,3 Excellent
Pros: The swimming pool was wonderful.
Cons:
8,3 Excellent
Pros: The staff where friendly especially Barbera.
Cons: Room service is so slow.
9,6 Excellent
Pros: Lovely hotel very central nice staff
Cons: I wasn’t given the correct room although I was changed to another room it was similar but not what I booked and the few reasons given were it was booked 3rd party I didn’t agree but they were very kind in exchanging rooms also when I asked where the restaurant was I was told I could eat in the bar not sure what the reason was, but overall I would definitely book again as it was a very pleasant stay
9,6 Excellent
Pros:
Cons: food and staff at the main bar was awful. we went there for dinner. a platter of seafood we ordered was burnt and really poorly made and the waiter who was serving us was rude towards the guests and his colleagues. that was the only bad experience of the night
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Overall 8,1 Excellent
Based on 6 266 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,9
Pros: Location, Design, Breakfast, Spa
Good
6,8
Pros: Excellent location
Excellent
9,2
Pros: Loved the Spa although pool bit cold.
Excellent
10,0
Pros: Spa and gym. Fantastic. Spacious rooms. Quiet and very convenient. Lovely roof deck and view of St Paul’s.
Excellent
9,2
Pros: The location was excellent. The accomodation was great and the place was nice and clean.
Excellent
10,0
Pros: Great
Excellent
9,6
Pros: Marvellous location next to St. Paul’s. Great breakfast. Large rooms with shower and bathtub. Incredible pool and fitness area considering London hotel.
Excellent
10,0
Pros: Location
Excellent
9,2
Pros: Great location, clean rooms, nice spa, good gym, attentive staff
Excellent
10,0
Pros: The location outside of St Paul's was excellent. A very clean hotel with nice staff. Reception was good along with the staff member who took us to our room. Not the best view out of the window but wasn't particularly bothered as we only used the room to sleep in.
Good
7,9
Excellent
10,0
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Details
Reviews
Overall 8,1 Excellent
Based on 6 266 reviews
Location
9,6
Wellness
8,2
Pool
7,9
WiFi
7,3
Room
6,3
Service
6,2
Breakfast
5,5
Value
5,0
Bar
4,2
Location
9,6
Wellness
8,8
Pool
8,2
Service
6,5
Breakfast
6,1
Value
5,0
Room
4,6
Location
9,6
Wellness
8,3
Pool
8,1
Room
6,4
Breakfast
5,6
Value
5,0
Service
4,7
Bar
3,8
Location
9,4
Vibe
6,1
Breakfast
5,7
Service
5,4
Value
5,1
Cleanliness
4,9
Room
4,9
Location
9,7
Room
6,3
Service
6,2
Breakfast
5,4
7,9 Good
Pros: Location, Design, Breakfast, Spa
Cons: Service, Cleaning
6,8 Good
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
9,2 Excellent
Pros: Loved the Spa although pool bit cold.
Cons:
10,0 Excellent
Pros: Spa and gym. Fantastic. Spacious rooms. Quiet and very convenient. Lovely roof deck and view of St Paul’s.
Cons: They did not replace my nespresso capsules in the room despite my asking.
9,2 Excellent
Pros: The location was excellent. The accomodation was great and the place was nice and clean.
Cons: The fact that they didnt told us that to change de room status to please do the cleaning you have to turn on a light. Also one the day they forgot to give us enought towels for everyone.
10,0 Excellent
Pros: Great
Cons: Brilliant staff and location
9,6 Excellent
Pros: Marvellous location next to St. Paul’s. Great breakfast. Large rooms with shower and bathtub. Incredible pool and fitness area considering London hotel.
Cons: 7th floor terrace sometimes hosting private events without access for hotel guests.
10,0 Excellent
Pros: Location
Cons: The room was more for a disabled person, I was surprised I was given this one.
9,2 Excellent
Pros: Great location, clean rooms, nice spa, good gym, attentive staff
Cons: Nothing to report
10,0 Excellent
Pros: The location outside of St Paul's was excellent. A very clean hotel with nice staff. Reception was good along with the staff member who took us to our room. Not the best view out of the window but wasn't particularly bothered as we only used the room to sleep in.
Cons: The studio we were taken to was about 100 yards away from the main hotel. I wasn't expecting that but was still ok.
7,9 Good
Pros:
Cons: The size of the single bed is just for kids not for adults. Seriously, for that price it was a shock.
10,0 Excellent
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Cons: The only minimal drawback was that the room was dark
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Home to 269 bedrooms and the new Nest room, ibis budget London Whitechapel is perfect for those who need affordable accommodation in central London. Sleep in comfort, prepare for the day with unlimited continental breakfast, and enjoy direct access to London's best treasures including Brick Lane and Spitalfields Market to name a few. Located only 5 minute walk to Aldgate East and Whitechapel tube stations, our zone 1 locations is perfect for you to explore our great capital properly.
Overall 7,9 Good
Based on 10 488 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Details
Reviews
Overall 7,9 Good
Based on 10 488 reviews
Wellness
10,0
Location
9,2
Service
9,1
Value
8,8
WiFi
8,7
Vibe
8,2
Cleanliness
8,1
Breakfast
7,2
Room
6,6
Amenities
6,0
Comfort
5,4
Location
9,3
Service
9,2
Vibe
8,5
Cleanliness
8,4
WiFi
7,8
Breakfast
7,4
Amenities
6,9
Room
6,5
Location
9,3
Service
9,2
Value
9,0
Vibe
8,4
Cleanliness
8,1
WiFi
7,8
Room
6,9
Breakfast
6,8
Amenities
6,3
Comfort
5,9
Location
9,0
Service
8,5
WiFi
7,9
Vibe
7,5
Breakfast
6,1
Room
6,1
Comfort
5,3
Amenities
5,2
Service
9,2
Location
9,1
Vibe
8,0
Cleanliness
7,7
WiFi
7,6
Room
7,3
Breakfast
6,5
Comfort
6,5
Amenities
5,3
Home to 269 bedrooms and the new Nest room, ibis budget London Whitechapel is perfect for those who need affordable accommodation in central London. Sleep in comfort, prepare for the day with unlimited continental breakfast, and enjoy direct access to London's best treasures including Brick Lane and Spitalfields Market to name a few. Located only 5 minute walk to Aldgate East and Whitechapel tube stations, our zone 1 locations is perfect for you to explore our great capital properly.
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 5-minute drive of Imperial War Museum and The Shard. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 6,7 Good
Based on 6 851 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Mediocre
3,8
Pros: Nothing
Excellent
9,7
Pros: Amenities, room options
Okay
5,7
Pros: Lovely place within the city centre, everything available at your door steps
Mediocre
2,5
Pros: Rooms were dirty and tiny, sheets don’t stay on the bed. When I eventually got to sleep. I overslept by 45 minutes and was charged £10 without even being told. I explained my situation to EMMA at reception who laughed at me and said tough you paid £10! No help at all. She is rude and patronising. There were no ironing facilities to iron clothes and the showers were filthy
Mediocre
3,3
Pros: I'm not sure what I liked about this place, stayed 5 nights but can't think of anything off hand.
Excellent
10,0
Pros: great atmosphere,friendly staff,beautiful relax room
Good
7,9
Pros: Great location and room was ok. Beds were comfortable. Lots of road noise but can be expected from the centre of London.
Mediocre
3,8
Pros: Terrible venue, too noisy, bathroom like a shoe box, wouldn’t stay there again. Worst hostel I have stayed in.
Excellent
9,2
Pros: Amazing, very clean and gives you all in one place. Very good. love it!
Excellent
9,2
Pros: Easy going, slept well. No problems
Excellent
8,8
Pros: We are a family of 6 we stayed in a private room with its own private shower room. It's not a hotel so didn't expect to much all we needed was a place to sleep and comfortable beds. Which is exactly what we got. Things weren't perfect for example one window was cracked and wouldn't shut properly. Water damage from shower however none of these things effected our stay. The room and bedding were clean So unless your a perfectionist this place is perfect if your on a budget (Shower was great nice and warm and decent pressure). The soon to be teenagers were not happy at all when the first got in the room however once they had stopped the night they all said they would stay here again. The large dining area was great. Plenty of seating added bonus was that Just over the road was a mini super market and several takeaways which you could bring back and eat in the dining area.( We used the chicken takeaway fed 6 of us for under £30 and it was nice) Everyone staying here seemed happy breakfast wasn't bad. With a choice of Continental or cooked and continental. If we came to London again would stop here again. Hope this is helpful
Good
7,1
Pros: Staff really nice! The price was good too!
Details
Reviews
Overall 6,7 Good
Based on 6 851 reviews
Location
8,8
Vibe
7,7
Service
7,4
Breakfast
6,2
Amenities
5,2
WiFi
4,5
Room
3,6
Bar
3,1
Comfort
2,5
Location
9,3
Vibe
7,2
Service
7,1
Value
6,9
Breakfast
5,9
Amenities
4,8
Room
3,8
Comfort
2,7
Location
9,3
Service
7,1
Vibe
6,7
Value
6,5
Breakfast
6,0
Amenities
5,2
Room
3,6
WiFi
2,8
Location
8,5
Service
7,3
Vibe
7,2
Value
6,9
Breakfast
6,4
Room
4,4
Comfort
2,2
Service
7,7
3,8 Mediocre
Pros: Nothing
Cons: Everything
9,7 Excellent
Pros: Amenities, room options
Cons: Lots of Screaming young children
5,7 Okay
Pros: Lovely place within the city centre, everything available at your door steps
Cons: Lights can be on even at 2 am, there is noise the whole night.washrooms and toilets are quite limited for a huge number of guests.
2,5 Mediocre
Pros: Rooms were dirty and tiny, sheets don’t stay on the bed. When I eventually got to sleep. I overslept by 45 minutes and was charged £10 without even being told. I explained my situation to EMMA at reception who laughed at me and said tough you paid £10! No help at all. She is rude and patronising. There were no ironing facilities to iron clothes and the showers were filthy
Cons: Reception
3,3 Mediocre
Pros: I'm not sure what I liked about this place, stayed 5 nights but can't think of anything off hand.
Cons: Place was pretty far from everything. All the major attractions are at least 25 min walk away and Buckingham Palace is at least an hour walk each way. Way too many people, VERY busy hostel. 300 people I believe. Only one washer and dryer in the facility and it cost over $10.00 US to do one load. Shower is the smallest I've ever been in. Room was very small and crowed, one of my roommates both stunk and snored. Terrible experience. Lastly, after 5 nights they kicked me out without any warning, (thought I had 6 nights booked). They tried to make me pack up and check out and wait from 10:00 AM till 3:00 PM to check back into another room or the same room, whatever I could book online. I took my opportunity to find a better hostel, which I totally did! Also, the locker ate £2. Yes there are NO lockers in the rooms, they ONLY have PAY lockers for £2 for small and £3 for large. You need to pay every time you open the locker. It's highway robbery. I probably put in at least £20 in a week, possibly $40 US to secure my belongings. I will never stay in this hostel again. Might have been cheaper to get a small hotel. Feel totally ripped off.
10,0 Excellent
Pros: great atmosphere,friendly staff,beautiful relax room
Cons: nothing
7,9 Good
Pros: Great location and room was ok. Beds were comfortable. Lots of road noise but can be expected from the centre of London.
Cons: Cost was a little high for a hostel, but we had a private room which was good. Showers were average as there was not anywhere to hang clothes and towels so everything got wet.
3,8 Mediocre
Pros: Terrible venue, too noisy, bathroom like a shoe box, wouldn’t stay there again. Worst hostel I have stayed in.
Cons:
9,2 Excellent
Pros: Amazing, very clean and gives you all in one place. Very good. love it!
Cons: The window of my room didn’t close properly. And the mattress is not so good.
9,2 Excellent
Pros: Easy going, slept well. No problems
Cons: I was happy with everything
8,8 Excellent
Pros: We are a family of 6 we stayed in a private room with its own private shower room. It's not a hotel so didn't expect to much all we needed was a place to sleep and comfortable beds. Which is exactly what we got. Things weren't perfect for example one window was cracked and wouldn't shut properly. Water damage from shower however none of these things effected our stay. The room and bedding were clean So unless your a perfectionist this place is perfect if your on a budget (Shower was great nice and warm and decent pressure). The soon to be teenagers were not happy at all when the first got in the room however once they had stopped the night they all said they would stay here again. The large dining area was great. Plenty of seating added bonus was that Just over the road was a mini super market and several takeaways which you could bring back and eat in the dining area.( We used the chicken takeaway fed 6 of us for under £30 and it was nice) Everyone staying here seemed happy breakfast wasn't bad. With a choice of Continental or cooked and continental. If we came to London again would stop here again. Hope this is helpful
Cons:
7,1 Good
Pros: Staff really nice! The price was good too!
Cons: Room was very small, bed was noisy, showers and toilets also small and not very comfortable, lift was not working, checkout time very early!
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 5-minute drive of Imperial War Museum and The Shard. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
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