Ixtapa hotels

Pros: Lots of various dishes available for breakfast. The French toast was delicious.

Cons: To book for the specialty restaurants you had to join a long line-up at 9.00 AM and you could only book for the same day.

Pros: Location and food options

Cons: Had to stand in line daily for restaurant reservations. Should be able to make them all at once or need no reservations. Do not require long pants for men at dinner. Need cooler air conditioning!

Pros: Really couldn’t wait to write this review given that we are currently at the Barcelo in Ixtapa and have been for the past seven days with a few more days to go. This is our fourth time staying at the Barcelo in Ixtapa 20 years. We have also stayed at four other resorts here in Ixtapa near the Barcelo. We keep coming back to the Barcelo. Put simply – you get what you pay for. The Staff here are excellent - pleasant, friendly, well appointed and helpful. It is difficult to highlight any particular staff member given their excellent attention to customer service. However, two staff members stand out with necessary attention. The Director of food and beverage services manager, Alejandro Monroy and Raul at the front reception Center. The food services manager is constantly present (and pleasant) ensuring the food is both fresh, full of variety, plentiful and with pleasing presentation. Raul at the front desk speaks both English and Spanish fluently. He has an awesome sense of humour and supurb attention to quality customer service. Please do look them up when you come for your visit to the Barcelo in Ixtapa! Finally, if you are taking a taxi or bus to Zihuatanejo which is only approximately 5 miles from Ixtapa, please do drop into the restaurant called Elvira. It is near the beach and serves excellent food with cold beer! Say hello to Leonardo who is approaching his 80s and is still selling vanilla and excellent cigars after 20 years! He is located right in the restaurant.

Cons: Nothing to not like.

Pros: I had the premium package. With this package I was able to make an early check in and late check ou. Choice of excellent drink in a private lounge or at bars. Bottled wine, towel change twice a day, sea view, choice of priority restaurant. Beds are very confortables. The food is good. Excellent Italian restaurant. Japanese restaurant .. ok nothing more BBQ restaurant ... well ... Mexican Fiesta .. Great atmosphere, food .. ok Buffet, large choice plus lots of vegetables and salad. Pools is hot, and there is a lot of activity on the site. In 2 words, it's a nice place.

Cons: The room is a bit dated, however the bathroom has been redone, therefore and up to date. From the bedroom (I was on the 11 floor # 1128) we can hear the music from the entrance hall. I recommend asking for a room at the ends of the hotel

Pros: Location

Cons: The best place

Pros: Staff, shows, clean facility. Would return

Cons: Limited buffet choices, pillows and sheets, no formal dinner restaurant was closed

Pros: Everything in general, hotel has amazing view, cleanliness, food is very fresh and delicious.

Cons: Can’t complain about anything

Pros: This place has it all. Great food, great staff, the beach loungers are shaded and comfy, and it’s right by the best restaurants across the street. I don’t normally stay at resorts but if you want to do all inclusive this is the place. Even if you don’t it’s still great value. The breakfast buffet is amazing! Definitely going back here again. Only thing that I would like to see upgraded is the wifi... but you’re supposed to be in vacation, not your devices right. Gracias Emporio!!

Cons: Not much, other than the wifi did not work well in most areas.

Pros: Beds were nice

Cons: The fact that we couldn't relax around the pool because all seats were reserved only with a book or filpflop at 5 am all day everyday and we were there 8 days we will never stay there again.

Pros: we really enjoyed the beach. the hotel bar was very nice and the overall property was good.

Cons: there where a lot of children there no fault of the hotels but we were not aware that there would be so many young kids in the pool. our fault for not checking that out ahead of time....

Pros: I liked that it was centrally located, loved our king size bed and mattress.

Cons: Didn't like the front desk service, pool rules were not enforced.

Pros: Wish I had known there was going to be a coffee maker and microwave, along with dishes and a kitchen sink. But it was still very handy to have it. I liked the Emporio better than Krystal or Fontan.

Cons: There was no balcony on our room, which I thought was unusual, but I'd wouldn't have traded the kitchenette for a balcony, so I was very satisfied.

Pros: Very Family, very Mexican. Authentic and fun. Great location.

Cons: All good

Pros: Location was nice and very accessible

Cons: Too many issues....construction going on without notification, condensation issues, dirty linens

Pros: Everything was conveniently located. The hotel put on a big turkey Christmas Eve dinner on Dec 24 for everyone outside. Mostly Large Mexican families were spending their Christmas at this hotel so Dec 24 was the biggest presentation of food. Dec 25 Christmas was a buffet style meal in the restaurants. Lots of food as well. Santa arrived at noon on Dec 25 by parasail. Lots of fun for the children. All children age 10 and under received a gift. Christmas and all the festivities were well done.

Cons: We were in the old tower where there are elevators necessary to get to your room. We had no balcony which was ok but our biggest complaint about our room was there was no place to hang a wet bathing suit. No hooks were in the shower itself and no retractable clothes line. We ended up using the towel bar on the outside of the shower because there was a floor drain nearby. Not an ideal solution because we needed to use a towel on the floor to contain the dripping water.

Pros: The beach, the room. There were good massages a mile down the beach, but massages at the hotel were more expensive than at home.

Cons: Food was oversalted, institutional. Couldn't get fresh coconuts or coconut milk (in the tropics!!!). Very loud programs until late at night.

Pros: Good location.

Cons: No hot water in any of the three rooms we booked, only one shampoo bottle per room, mediocre food in the all inclusive plan.

Pros: The fiesta Mexicana night, it was nice. The bar area to relax at by the pool. Also, the easy access to the beach.

Cons: The worst was the front lobby staff. My son's phone was stolen and they "pretended" to make a report about it. We went to the front desk multiple times in the next 3 days to get the report and they kept giving us the run around. We had to get upset with them in order for them to do something, and when we finally got a report paper, we were told to fill it out, and when we were about to leave with it my son was literally attacked by the security guy and the paper was snatched right out of his backpack. The manager was called, and he was at least nice about it and made them re-do the report and give it to us with all of their signatures. We finally got out to the pool since it was going to be our last day there, and about 30 minutes later my son went back to the room to get his sunglasses and there were 3 people in the room searching for "inventory" since the cleaning lady had already been there. He asked them what they were looking for and they just scurried out of the room quickly. We went back to the front desk to ask why there were 3 people in our room and were told that there were searching for inventory. I believe they were searching for the report they didn't want to give us. The stay we had here was the worst experience I have ever had, and we travel very frequently. The food was always the same and the staff was less than mediocre. We only went here because our family members told us that we would love the Mexica fiesta night, but we will NEVER EVER go here again and have already advised several people NOT to go here when they were booking their vacation.

Pros: The only place with room availability

Cons: All inclusive, crowded, no adult pool, no sufficient parking, no hot water for our morning shower, and all restaurants closed due to fiesta Mexicana.

Pros: The food

Cons: The pools were small and dirty

Pros: Location and Beach were amazing. Palapas are probably the best of all resorts on Playa Del Palmar.

Cons: Food was average at bests. No refrigerators in rooms was very disappointing.

Pros: Location-middle of three beach across from restaurants and shopping

Cons: Pool got very crowded on the weekend

Pros: Great value for your money and excellent location. Very accesible for walking. Nice staff

Pros: The bed was super comfy, all staff are friendly with a professional attitude towards their position. Any minor issues that I reported were resolved quickly.

Cons: Air conditioning was a bit loud so bring earplugs

Pros: The staff was amazing, every single staff member went above and beyond and were so friendly! The pool area was fantastic- very clean, food and drinks right there. Room was large and clean- loved the ocean view. Will be back again.

Cons: Only thing I didn't love was the music played until 11pm every night. You can't go to sleep before that. Otherwise no complaints.

Pros: Great location right on the beach. Friendly staff

Cons: No wifi in room despite front desk staff saying it was working. Construction on my floor despite it being a deluxe ocean front room. Initially did not have my reserved room type but did provide me the correct type eventually. No coffee or filters in room

Pros: Food was great. Never had a bad dish during the stay. Staff was friendly and attentive.

Cons: The bed was hard and the hotel could use renovations.

Pros: Balconies in every room. Pool very nice. Staff friendly.

Cons: Loud music until 12:30 am one night.

Pros: The location only.

Cons: Booked months ago for a two week stay based on reviews. Checked in, room was awful, patio door did not lock, called the desk, they sent someone up, he screwed the door shut so it would not open now, asked if he could leave the screwdriver so we could open it if we wanted air, he said no. Packed up, went to desk and asked to be moved, they put us in another room with one small bed, it smelled musty, the toilet did not flush properly. Tired after travelling all day, gave up and went to bed. Packed up in the morning and asked to check out early, they said they could give us a better room, too little, too late. Gave us a refund for 13 nights and we left, will not ever go back to any Krystal Resort. Credit card company called me, my card was compromised do they cancelled it, several attempts had been made using my card in Mexico. The Krystal was the only place I had used my card.

Pros: Location midway along the beach is good; pools are good with lots of room for everyone, bar guys work hard and mix good drinks. Marcos at the front desk/check in gets 4 Stars for service.

Cons: This property is getting a little old and needs to be updated.

Pros: The bell boy was the only friendly staff member.

Cons: Our bedroom was not available when we arrived even though he reserved months ago. We had to wait forever. No staff member was friendly other than the bell boy. Pool security was super rude. The bedroom mirror was stained the bathroom has a foul smell. The ac was the only good thing. The tv had few channels and the remote control did not work. No parking space either

Pros: I already said above.

Cons: We really enjoyed ourselves. It would be nice if there was a swim up bar. Also a bigger area with there's no kids and have it be separate from the other pool. Unfortunately in the middle of the night the sink in the bathroom blew a pipe and water started running. Luckily my husband knew what to do. We called the front desk, they were quick to help. They did come but asked to fix it in the morning because it was too late. Unfortunately the electrical outlet in the bathroom was not working. It would have been nice to have a refrigerator in the Room. We really enjoyed the continental breakfast we had and the staff was very nice.

Pros: The ocean view was great!

Cons: The food could be better, they seemed short of help and they offer different packages so you have to wear a band and the poor workers had to chase around the people for signatures on their bill; they need a better system.