Ixtapa resorts

Pros: Everything was conveniently located. The hotel put on a big turkey Christmas Eve dinner on Dec 24 for everyone outside. Mostly Large Mexican families were spending their Christmas at this hotel so Dec 24 was the biggest presentation of food. Dec 25 Christmas was a buffet style meal in the restaurants. Lots of food as well. Santa arrived at noon on Dec 25 by parasail. Lots of fun for the children. All children age 10 and under received a gift. Christmas and all the festivities were well done.

Cons: We were in the old tower where there are elevators necessary to get to your room. We had no balcony which was ok but our biggest complaint about our room was there was no place to hang a wet bathing suit. No hooks were in the shower itself and no retractable clothes line. We ended up using the towel bar on the outside of the shower because there was a floor drain nearby. Not an ideal solution because we needed to use a towel on the floor to contain the dripping water.

Pros: The beach, the room. There were good massages a mile down the beach, but massages at the hotel were more expensive than at home.

Cons: Food was oversalted, institutional. Couldn't get fresh coconuts or coconut milk (in the tropics!!!). Very loud programs until late at night.

Pros: Good location.

Cons: No hot water in any of the three rooms we booked, only one shampoo bottle per room, mediocre food in the all inclusive plan.

Pros: The fiesta Mexicana night, it was nice. The bar area to relax at by the pool. Also, the easy access to the beach.

Cons: The worst was the front lobby staff. My son's phone was stolen and they "pretended" to make a report about it. We went to the front desk multiple times in the next 3 days to get the report and they kept giving us the run around. We had to get upset with them in order for them to do something, and when we finally got a report paper, we were told to fill it out, and when we were about to leave with it my son was literally attacked by the security guy and the paper was snatched right out of his backpack. The manager was called, and he was at least nice about it and made them re-do the report and give it to us with all of their signatures. We finally got out to the pool since it was going to be our last day there, and about 30 minutes later my son went back to the room to get his sunglasses and there were 3 people in the room searching for "inventory" since the cleaning lady had already been there. He asked them what they were looking for and they just scurried out of the room quickly. We went back to the front desk to ask why there were 3 people in our room and were told that there were searching for inventory. I believe they were searching for the report they didn't want to give us. The stay we had here was the worst experience I have ever had, and we travel very frequently. The food was always the same and the staff was less than mediocre. We only went here because our family members told us that we would love the Mexica fiesta night, but we will NEVER EVER go here again and have already advised several people NOT to go here when they were booking their vacation.

Pros: The only place with room availability

Cons: All inclusive, crowded, no adult pool, no sufficient parking, no hot water for our morning shower, and all restaurants closed due to fiesta Mexicana.

Pros: The food

Cons: The pools were small and dirty

Pros: Location and Beach were amazing. Palapas are probably the best of all resorts on Playa Del Palmar.

Cons: Food was average at bests. No refrigerators in rooms was very disappointing.

Pros: This place has it all. Great food, great staff, the beach loungers are shaded and comfy, and it’s right by the best restaurants across the street. I don’t normally stay at resorts but if you want to do all inclusive this is the place. Even if you don’t it’s still great value. The breakfast buffet is amazing! Definitely going back here again. Only thing that I would like to see upgraded is the wifi... but you’re supposed to be in vacation, not your devices right. Gracias Emporio!!

Cons: Not much, other than the wifi did not work well in most areas.

Pros: Beds were nice

Cons: The fact that we couldn't relax around the pool because all seats were reserved only with a book or filpflop at 5 am all day everyday and we were there 8 days we will never stay there again.

Pros: we really enjoyed the beach. the hotel bar was very nice and the overall property was good.

Cons: there where a lot of children there no fault of the hotels but we were not aware that there would be so many young kids in the pool. our fault for not checking that out ahead of time....

Pros: I liked that it was centrally located, loved our king size bed and mattress.

Cons: Didn't like the front desk service, pool rules were not enforced.

Pros: Wish I had known there was going to be a coffee maker and microwave, along with dishes and a kitchen sink. But it was still very handy to have it. I liked the Emporio better than Krystal or Fontan.

Cons: There was no balcony on our room, which I thought was unusual, but I'd wouldn't have traded the kitchenette for a balcony, so I was very satisfied.

Pros: Very Family, very Mexican. Authentic and fun. Great location.

Cons: All good

Pros: Location was nice and very accessible

Cons: Too many issues....construction going on without notification, condensation issues, dirty linens

Pros: The size of the room and the ease of access to the beach

Pros: I was at the Emporio Ixtapa for 10 days. It is an excellent value and I would happily return. Although it is a bit dated, i.e. manual key for mini bar and safe, the layout and room sizes are good. The indoor-outdoor lounge areas are attractive and spacious. The Hotel was apparently a Hilton originally. There are both taxi and public transportation stops immediately in front of the hotel and the Ixtapa town restaurants and amenities are across the street. The pool is large and there is a lifeguard at the beach. The hotel also participates in the program to re-populate the sea turtle population and has its own protected area for the safety of the developing eggs.

Cons: Weddings are common at the Emporio, particularly on week-ends. If your room is on the side where the events take place, the noise factor is significant. Unfortunately, most of the water view rooms are impacted. There are many families with children who stay at the Hotel.

Pros: the staff was great!

Cons: the A/C was not very cold.

Pros: Rooms are modern and comfortable. Bathrooms are well stocked with towels, shampoo, conditioners, etc..

Pros: The price was excellent and the upgrade was much appreciated. The staff were all friendly, and very helpful. When the air conditioning in the first room did not work we were able to change rooms with no problem.

Cons: There were no balconies, even though it stated in the on-line descriptions of the hotel that they did have balconies; the poor to no internet connection; the one and only ice machine available was not functioning; the limited television programs available were mostly in Spanish.

Pros: The hotel is ideally situated close to shops and restaurants with the beach directly on your doorstep. The open lobby is particulary impressive. The room was clean, tidy, a good size and had a lovely ocean view.

Cons: The previous occupants of our room took the safe key with them, staff told us this would be replaced but was not so we could not use the safe for the duration of our stay. Music from both the hotel lobby and the nearby hotel outdoor entertainment was very loud and on one occasion went on quite late (after 1pm) which is not suitable for families.

Pros: Excellent weather, very nice people, clean beaches and sea

Pros: used restaurant- good service, good food, used swimming pool- staff could be faster with cleaning leftover food because of the birds just waiting for their turn to eat and making mess everywhere,

Cons: Internet not working well, we asked for someone to come to our room and check it out because we were loosing connection every 5 minutes, a maintenance man came but nothing has been done