Hotels near Ixtapa-Zihuatanejo Intl airport

Hotels near Ixtapa-Zihuatanejo Intl airport

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Ixtapa-Zihuatanejo Intl (ZIH) - Ixtapa, Guerrero, Mexico
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Best hotels near Ixtapa-Zihuatanejo Intl airport

Cleanliness
9,5
Comfort
9,4
Facilities
8,0
Location
9,5
Overall
9,0
Overall 9,3 Excellent
Based on 215 reviews
Cleanliness
9,5
Comfort
9,4
Facilities
8,0
Location
9,5
Overall
9,0
Cleanliness
9,3
Comfort
9,4
Location
9,4
Services
9,3
Staff
9,2
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,6
Comfort
8,6
Facilities
7,3
Location
8,6
Overall
8,6
Cleanliness
9,6
Comfort
9,5
Location
9,5
Services
9,3
Staff
9,6
Cleanliness
9,8
Comfort
9,6
Location
10,0
Services
9,5
Staff
10,0
Cleanliness
9,3
Comfort
9,3
Location
9,2
Services
9,2
Staff
9,6
Cleanliness
9,5
Comfort
9,0
Location
9,5
Services
8,0
Staff
10,0

Excellent 10,0
Pros: We loved every single thing about this hotel. The rooms, the bed, the huge balcony, the beautiful pool, the breakfast at the ocean front restaurant, the staff, the property, the amenities. Everything! We enjoyed it so much we kept extending our stay. Highly recommend!
Cons: Nothing. Everything was great.
Excellent 10,0
Pros: Everything here is exquisite, truly. The property is so beautiful! You can see the care and detail they put into the hotel the minute you step through the door. Our room was spacious with a huge balcony with lounge chairs and a private tub, perfect for morning coffee or a sunset glass of wine. The pool area is so pretty and has lots of space with plenty of chairs. What makes this place extra special is the staff. Every single person has a warm smile and offers to help you in every way possible. This is a gem in Zihuatenejo! Highly recommend.
Cons: Nothing. Everything was wonderful.
Excellent 9,0
Pros: An awesome and luxurious resort. Can't wait to go back again.
Excellent 9,0
Pros: Very good location, amazing beach, free Kajak and surfboard from hotel, so friendly staff, all the days new drinking water in the room
Excellent 10,0
Pros: Beautifully decorated and well situated. Staff were kind and accommodating.
Cons: I loved everything about this property. No complaints.
Excellent 10,0
Pros: Everything was absolutely incredible ! Such a special experience from start to finish.
Cons: Can’t say there was much I didn’t like.
Excellent 9,0
Pros: The views and the location is excellent. Most rooms have full ocean view and some partial. Excellent staff - knowledgable, helpful and friendly. Very easy walk to downtown and to Playa la Ropa beach area. we went fishing organized thru hotel tour guide very affordable and fun experience.
Excellent 9,4
Pros: Private, romantic, comfortable, beautiful views and affordable!
Excellent 10,0
Pros: Wonderful, friendly and helpful service from everyone there: especially Carlos, Martin, Jesus and Miguel. If your Spanish isn't great (mine certainly isn't), that is not a problem; their English is very good. The hotel is a little bit of heaven: only 30 rooms but with a good restaurant, bar with a great view over the bay, lush landscaping, lovely pool (with wait staff) plus the hotel is right on the beach. There's even a spa for massages, mani pedi etc. If you like excellent service in a small hotel with unbelievable value in an authentic Mexican fishing town (warts and all) that has lots of very good restaurants (from basic, inexpensive Mexican to fancy expensive international) this is the spot for you. If you want a huge, flashy, sterile hotel with lots of nightlife, multiple pools and lots of people eating and drinking all they can, then please go to Cancun.
Cons: No complaints, but If I had to pick something it would be the spotty wifi. That being said, I went to relax not to surf the Internet or spend time on facebook
Hotel Aura del Mar - Zihuatanejo
Rated no. 1
9,3
Excellent 9,3
Based on 215 reviews
Details
Reviews
R1 804

Cleanliness
9,6
Comfort
9,3
Facilities
9,0
Location
9,3
Overall
9,0
Overall 9,2 Excellent
Based on 230 reviews
Cleanliness
9,6
Comfort
9,3
Facilities
9,0
Location
9,3
Overall
9,0
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
9,4
Comfort
9,0
Location
9,5
Services
8,7
Staff
8,8
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,6
Comfort
9,3
Location
9,3
Services
9,0
Staff
9,0
Cleanliness
9,2
Comfort
9,2
Location
9,3
Services
8,4
Staff
8,3
Cleanliness
9,8
Comfort
9,5
Location
9,3
Services
9,1
Staff
9,6
Cleanliness
9,6
Comfort
9,6
Location
9,5
Services
8,8
Staff
9,1

Excellent 10,0
Pros: The cleaning staff was very good and everything was nice and clean. Friendly people, and safe.
Cons: Only one key. Usually my wife and I both like to have a key.
Excellent 8,0
Pros: Very quick to reply person in the chat. The room was great, with a nice terrace. Very comfortable bed and pillows. There was cleaning each day, if you want it. The location is just great -not far from the city center, close to some good restaurants. The beach close by was not so good. Ah, and the night watch Lemay is a great guy to talk with.
Cons: The pool was too warm, not refreshing at all, but maybe not possible to cool it down. There was a sign on the palapa(the outdoors kitchen) saying that it should be paid 250MXN/day. It gives some negative feeling of a money-making machine
Excellent 10,0
Pros: nice rooms and pool. great location near several good restaurants. Fairly quiet location.
Cons: tv could had a news channel in english
Excellent 8,0
Pros: Size of our room
Cons: Had to leave
Good 7,0
Pros: Bad wi fi, That is my major complaint. Didn't work in my room half the time. Friendly helpful staff, Good location, small rooms but adequate.
Cons: Wi fi, internet connection
Good 7,0
Pros: Shower
Cons: Need AC in livingroom
Excellent 8,0
Pros: Great location with lovely staff. Can't fault it for the price. I had the cheapest room, which could be a bit noisy at night, but I slept through fine after a couple of nights.
Excellent 10,0
Pros: Price can't be beat. Close to our 4 favorite restaurants. Short walk to beach, bank, central market.
Cons: Not on the beach, no beach view. Linens need upgrade.
Villas Mercedes - Zihuatanejo
Rated no. 2
9,2
Excellent 9,2
Based on 230 reviews
Details
Reviews

Cleanliness
9,6
Comfort
9,6
Facilities
10,0
Location
9,6
Overall
10,0
Overall 9,5 Excellent
Based on 44 reviews
Cleanliness
9,6
Comfort
9,6
Facilities
10,0
Location
9,6
Overall
10,0
Cleanliness
10,0
Comfort
7,5
Location
7,5
Services
7,5
Staff
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,6
Comfort
9,7
Location
9,6
Services
9,5
Staff
9,8
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
7,5
Staff
10,0

Excellent 10,0
Pros: We loved the greenery, Adobe architecture, potted plants and natural areas on the grounds. The views were breathtaking too! The staff was wonderful!!! They went out of their way to make every day spectacular. Nearby beaches were clean and friendly too. We planned this trip to celebrate our anniversary and birthdays as well as the end of a Pandemic. Put this hotel on your bucket list!
Cons: This hotel does have elevators but it requires a lot of walking. It is built on a cliff side so the hotel wraps around the cliff making beautiful views with lots of steps to enjoy different areas of beautiful decor. We enjoyed the challenge! :)
Excellent 10,0
Pros: The vibe at the property was amazing it was so relaxing and peaceful. Our stay was literally heaven on earth. The sights were gorgeous from all angles of the hotel. The staff was so kind and helpful. The staff made our stay here so easy and pleasant. We felt safe and taken care of. My husband and I cannot wait to come back again. Overall one of the best travel experiences and stays we’ve had internationally.
Excellent 10,0
Pros: Everything is beautifully executed.
Cons: Can’t think of a single dislike.
Excellent 10,0
Pros: LOVED the flowers on the bed each evening.
Cons: The place is a 10, loved everyting
Excellent 10,0
Pros: Beautiful hotel overlooking the beautiful bay of Zihuatanejo. Impeccable rooms , terrific staff and great food. This is a small boutique hotel with about 25 rooms and so you feel that you have all the privacy in the world . Terrific food in the dinning room and a very pleasant staff . We only stayed 3 days but will come back next year for at least a week
La Casa Que Canta - Zihuatanejo
Rated no. 3
9,5
Excellent 9,5
Based on 44 reviews
Details
Reviews
R5 725

Cleanliness
10,0
Comfort
9,9
Location
9,6
Services
9,6
Staff
9,9
Overall 9,8 Excellent
Based on 20 reviews
Cleanliness
10,0
Comfort
9,9
Location
9,6
Services
9,6
Staff
9,9
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
10,0
Staff
10,0
Cleanliness
10,0
Comfort
10,0
Location
9,6
Services
9,8
Staff
10,0
Cleanliness
10,0
Comfort
9,2
Location
9,2
Services
9,2
Staff
9,2
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
8,8
Staff
10,0
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
7,5
Staff
10,0

Excellent 10,0
Pros: This is the best stay at a hotel I have ever had. The service was above and beyond every day. When we arrived we were told to treat this place as our home. This really was our home for a week. The entire staff was so helpful, attentive, and caring. We quickly became friends with the staff. They are the heart and soul here. This place is so much more than a hotel. It is a very personal experience where you are treated as the guests of honor. Plus the facility itself and the views are unbeatable. We can’t wait to come back and share this experience with friends!
Excellent 10,0
Pros: The rooms were big, well kept, comfortable beds, solid WiFi, amazing views, staff was very friendly and helpful.
Cons: N/a
Excellent 9,0
Pros: New nespresso coffee great!
Cons: Nothing...awesome place! But have stayed in best room before, this one 9 not 10!
Excellent 10,0
Pros: All the staff has gone the extra mile. Karley has been extra special to us and also Chai makes a wonderful drink. We will come back!
Cons: Can’t think of anything
Excellent 10,0
Pros: View location cleanliness service food made fresh to order
Cons: Need to take taxi everywhere unless you are fit in able to walk in negotiate steep steps up and down
Excellent 10,0
Pros: Lovely setting, great service. We were able to hang by the pool while waiting for our room since our flight came in the morning. Service got our breakfast delivered from nearby restaurant.
Excellent 10,0
Pros: The place was beautiful and we had a beautiful view. During the day or the evening - it was amazing. Our room was so spacious and the staff was very very attentive. To have such a great view meant it was a climb to the top or taxi rides. It just requires a little planning since the road and the town are not really accessible by foot. We highly recommend.
Excellent 10,0
Pros: fantastic gourmet breakfast..... different every day nice surprise
Cons: a little out of my reach financially but well worth the extra
Tentaciones Hotel & Lounge Pool - Adults Only - Zihuatanejo
Rated no. 4
9,8
Excellent 9,8
Based on 20 reviews
Details
Reviews
R3 758

Cleanliness
9,0
Comfort
9,3
Location
9,6
Services
9,2
Staff
9,5
Overall 9,2 Excellent
Based on 42 reviews
Cleanliness
9,0
Comfort
9,3
Location
9,6
Services
9,2
Staff
9,5
Cleanliness
8,8
Comfort
9,6
Location
9,8
Services
9,6
Staff
10,0
Cleanliness
9,1
Comfort
9,3
Location
9,5
Services
9,1
Staff
9,1
Cleanliness
10,0
Comfort
8,8
Location
10,0
Services
10,0
Staff
10,0
Cleanliness
8,8
Comfort
8,8
Location
8,8
Services
8,1
Staff
10,0
Cleanliness
8,8
Comfort
8,8
Location
8,8
Services
8,8
Staff
8,8

Excellent 10,0
Pros: It was an excellent property with great staff and a great location. Was worth the money.
Cons: I am not a fan of all the Covid measures but that's a whole other story. I am inclined to believe there are 2 groups emerging... those that are scared to death of Covid and might be clamoring for all the "protective" measures... and those that aren't. I and most of my family and friends already had it and blew thru it... time to move on. If I were a business person I would cater to the people that are not afraid and don't want all the mayhem... the others might want to stay home and "shelter" till it blows over... good luck with that one.
Excellent 10,0
Pros: Probably one of the nicest properties in Playa La Ropa! The views...WOW! I highly recommend it!
Cons: The staff was great, very accommodating!
Good 7,0
Pros: Location was great.
Cons: Small food portions. You need to reserve a time at the pool. But, we were the only ones they kept coming over and asking our names and room numbers. We are only there for at a maximum of two hours a day and it was all reserved. There were people there that never left the pool and we’re never asked their room numbers. It was very obvious we were being treated that much differently than others at the resort. We were paying full price and all the resort fees.
Embarc Zihuatanejo - Zihuatanejo
Rated no. 5
9,2
Excellent 9,2
Based on 42 reviews
Details
Reviews
R1 517

Cleanliness
8,8
Comfort
8,5
Facilities
7,3
Food
10,0
Location
8,8
Overall 8,5 Excellent
Based on 234 reviews
Cleanliness
8,8
Comfort
8,5
Facilities
7,3
Food
10,0
Location
8,8
Cleanliness
10,0
Facilities
8,5
Food
10,0
Location
8,5
Overall
10,0
Cleanliness
8,7
Comfort
8,4
Location
8,6
Services
8,3
Staff
8,5
Cleanliness
8,0
Comfort
7,0
Facilities
9,0
Location
9,0
Overall
8,0
Cleanliness
9,1
Comfort
8,8
Location
9,2
Services
8,5
Staff
9,3
Cleanliness
8,6
Comfort
8,3
Facilities
5,0
Location
8,9
Overall
7,0
Cleanliness
8,9
Comfort
8,1
Location
8,9
Overall
9,0
Services
7,9
Cleanliness
8,3
Comfort
8,5
Location
9,0
Services
8,3
Staff
8,5

Excellent 10,0
Pros: Really good food, very good location, excellent view and service.
Excellent 10,0
Pros: This hotel was outstanding. The service was attentive and friendly, rooms immaculately clean, air conditioned, pool and restaurant also clean and comfortable. Views are spectacular and location is great... all for one of the best prices in the area. Massage in the spa was incredible, and 2 for 1 happy hours poolside were a blast. Will absolutely be returning!
Cons: A concierge or more information on tours would have been a bonus.
Excellent 8,0
Pros: good
Cons: bed was hard
Excellent 10,0
Pros: We liked the staff, they were very nice and welcoming. Also, the hotel has perfect water pressure and warm water. We enjoyed the terrace with the pool, and had nice cocktails and snacks.
Cons: The only thing that was missing was internet in the hotel rooms.
Okay 4,0
Pros: the breakfast was fine. supposedly offer cappucino but there was none
Cons: there are 2 things that as a hotel guest that I expect in 2021. A comfortable bed,They need to buy comfortable mattresses. wifi in the guest room. only spotty wifi and none in my room. Also no chair in the room
Excellent 9,0
Pros: Very friendly service, good breakfast and Restaurant.
Excellent 8,0
Pros: Good location for easy access to Zihuatanejo center (some good restaurants) and walking distance from La Ropa beach (which I'd recommend more than Madera). Careful though: on Booking, the hotel wrongly appears located on La Ropa Beach; it is however not. Other than the great location, the view was amazing; the pools very clean and beautiful. Breakfast quantity and quality is very good (not to mention the view). Staff was very friendly and helpful. Shout-out to the maid and her funny and creative way of folding towels. Overall a very good option for Zihuatanejo!
Cons: The mattress was quite hard
Excellent 8,0
Pros: Very Friendly Restaurant Staff (speaks good English), perfect Seaview and Amazing Breakfast from 7am to 11.30am the room was Big and new painted, also good daily Cleaning
Cons: Internet is very slow, and in the Hotel is no Signal for Mobile Phone Provider Telcel, seems they use Blocker ! you go 3m out the door get Signal
Excellent 10,0
Cons: small fridge in rooms would have made things more enjoyable
Good 7,4
Pros: You can walk to the beach, town and restaurants. The view was beautiful. The staff was friendly and professional.
Cons: The hotel needs a facelift. My air conditioner quit and I had to move to another room. One day only hot water in the shower. Hair dryer smelled like it was on the verge of burning up. All problems handled promptly, but should not be happening. Everything a little dated.
Good 6,2
Pros: The staff is fantastic, professional and so friendly. And the place is well run, no complaints there. Good food too!
Cons: Ok, so I get it, people booking through aggregators are not their ideal customer, so no wonder they put you in their worst room. But I can still review them based on that room, which honestly, no one should ever be put in, AC compressors running all night long on the other side of the wall. The room we were moved to the next day after complaining was better, but still quite noisy (laundry starts up at 8am). If you like quiet, this is not the place for you, unless you can get one of their better rooms. Cleanliness was to mexican standards. No problem for me, I'm used to it, but in my opinion quite shoddy for the price paid, I would expect resort level spit and shine for 77 bucks USD a night.
Good 6,0
Pros: Location and staff
Cons: No elevator.
Hotel Irma - Zihuatanejo
Rated no. 6
8,5
Excellent 8,5
Based on 234 reviews
Details
Reviews

Cleanliness
8,4
Comfort
8,2
Facilities
8,0
Location
8,7
Overall
8,0
Overall 8,5 Excellent
Based on 171 reviews
Cleanliness
8,4
Comfort
8,2
Facilities
8,0
Location
8,7
Overall
8,0
Cleanliness
8,6
Comfort
8,1
Location
8,7
Services
8,2
Staff
9,1
Cleanliness
7,7
Comfort
8,1
Location
8,4
Services
7,3
Staff
8,2
Cleanliness
8,9
Comfort
8,8
Location
8,9
Services
8,6
Staff
9,4
Cleanliness
8,8
Comfort
8,1
Facilities
8,0
Location
9,0
Overall
8,0
Cleanliness
9,6
Comfort
8,8
Location
8,8
Services
8,8
Staff
9,2

Good 7,0
Pros: Room was clean. Staff were friendly, but minimal English..
Cons: Shower door was hard to close all the way so bathroom floor would get wet when I showered. Would be nice to have a small fridge in the room..
Poor 1,0
Pros: Location was good
Cons: Dad was like a rock. No bottled water in the room. Weak air conditioning left the room hot. No attendee at the front desk at 8:15 a.m. to resolve problems.
Good 7,0
Pros: The pool and the very kind folks working there.
Cons: The mattress was too hard for me and they wouldn’t give me any extras pillows.
Excellent 10,0
Pros: I love it's so close to La Ropa beach where I spend my days. I love the refreshing pool, the friendly family ownership, it's safe, comfortable, affordable and a perfect place for me to transition when I arrive in Mexico and before I leave. I've stayed here several times and will return. Everyone at the hotel is super welcoming and kind.
Excellent 8,8
Pros: Hotel JB is not the Ritz and does not pretend to be - Hotel JB is a basic hotel - within easy walking distance to Playa La Ropa. The room was comfortable, the pool clean and relaxing, the surroundings safe and secure, a mix of good patrons and excellent staff.
Hotel J.B. - Zihuatanejo
Rated no. 7
8,5
Excellent 8,5
Based on 171 reviews
Details
Reviews

Cleanliness
8,7
Comfort
8,4
Facilities
8,6
Location
9,2
Overall
9,3
Overall 8,5 Excellent
Based on 99 reviews
Cleanliness
8,7
Comfort
8,4
Facilities
8,6
Location
9,2
Overall
9,3
Cleanliness
8,8
Comfort
8,6
Location
9,4
Services
8,2
Staff
8,5
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,0
Comfort
6,0
Facilities
8,0
Location
10,0
Overall
8,0
Cleanliness
8,9
Comfort
8,2
Location
9,2
Services
8,0
Staff
8,5
Cleanliness
7,7
Comfort
7,7
Location
8,6
Services
7,3
Staff
7,0
Cleanliness
8,6
Comfort
8,5
Facilities
8,0
Location
9,5
Overall
10,0
Cleanliness
9,3
Comfort
8,9
Location
9,6
Services
8,6
Staff
8,6

Excellent 9,0
Pros: One of the best locations on the beach.
Cons: Only serves beer in a cup and only serves draught beer, plus it is expensive. Only two brands of beer served.
Excellent 9,0
Pros: We always stay here because the location is great for the price.
Cons: There was alot of noise from construction repair to concrete. Pounding, cutting, etc. Seemed odd to do this during Christmas week.
Excellent 9,0
Pros: Breakfast was good but pricing was a little confusing because a free breakfast does not include everything and you are charged for some certain items without knowing which is which.
Cons: Difficult to get change at reception for large bills
Excellent 9,0
Pros: Lady front desk very serious person
Cons: Very slow check in
Excellent 8,0
Pros: Most of the staff were friendly and helpful. Excellent location and very clean! Needs a few updates but I expected that from other reviewers. Great value for money. Really nice restaurant and taxis right outside when needed. Felt safe at all times. We walked in and out of town and to other beaches and restaurants very easily at all different times of the day and up until 10 pm or so.. I would go back there in a heartbeat!
Cons: beds and pillows were hard and uncomfortable. The sink and TV in our room had issues but we didn't even ask to fix them. We didn't care that much as we were only in our room to sleep. And the lock on our door was hard to manage but again we just figured it out. Oh and I wish they had a fridge. So really small things considering the price. And we didn't ask them to fix anything. One day our toilet didn't flush and they were in the room in 5 minutes!!
Good 7,5
Pros: Location is on the beach. There are restaurants within walking distance. TV has some Canadian & American channels. Not overcrowded. La Ropa beach is beautiful.
Cons: There is no refrigerator, so you must rely on the restaurants. No place to keep drinks, etc. only stairs to get to the second level. No recycling. No drawers for garments.in room Wifi is not very good.
Good 7,9
Pros: Staff Restaurant
Cons: No small towels provided?!the shower is dangerous because there aren’t any railings to hold on too ! It’s an accident ready to happen!
Excellent 8,0
Pros: Beach and pool access.
Cons: I did not like only having the option on Booking.com to book a room that included $40 extra per day for alcoholic drinks. I wanted an option with no extra charges other than the room. Also, I was not able to contact the hotel through Booking.com when our plans changed.
Excellent 8,0
Pros: Several pools available depending on what you were looking for. Staff were very accommodating. My only suggestion would be is to get up early and reserve a lounge chair as they are somewhat limited.
Excellent 10,0
Pros: We have been staying at Villa Mexicana for over fifteen years. And this year it just seemed exceptionally good. The front desk staff lead by Eloisa is incredible and very helpful. The restaurant was good; both food and staff. And our room was delightful. It is obvious that the owners/management of the hotel have been making some improvements to the property. So far, so good! Just don't make too many changes! A very enjoyable long vacation.
Cons: Frankly, this year I do not have any negative comments. Seriously, all good.
Hotel Villa Mexicana - Zihuatanejo
Rated no. 8
8,5
Excellent 8,5
Based on 99 reviews
Details
Reviews
R1 353

Cleanliness
7,9
Comfort
7,7
Facilities
10,0
Food
8,5
Location
8,9
Overall 7,9 Good
Based on 61 reviews
Cleanliness
7,9
Comfort
7,7
Facilities
10,0
Food
8,5
Location
8,9
Cleanliness
7,6
Comfort
7,5
Location
8,7
Services
7,1
Staff
8,5
Cleanliness
10,0
Facilities
10,0
Food
8,5
Location
10,0
Overall
10,0
Cleanliness
8,2
Comfort
7,8
Location
9,2
Services
7,6
Staff
8,2
Cleanliness
9,4
Comfort
9,4
Location
9,4
Services
8,8
Staff
9,4
Cleanliness
7,5
Comfort
7,0
Location
9,0
Services
7,5
Staff
8,5
Cleanliness
9,2
Comfort
9,2
Location
8,3
Services
8,3
Staff
9,2

Okay 5,4
Pros: Spending time away from the hotel.
Cons: Did not like the facility; it looks outdated, the shower leaked to the restroom, the bed was lumpy and the hotel's amneties charge was exesive for what we got. Ran out of water and they did not replenish. There was a pile of feces going down the stairs to the beach, been here almost a week and it is still there. The air conditioner made a ticking noise.
Excellent 8,3
Pros: My stay was short but wonderfull
Cons: Location
Excellent 9,2
Pros: The staff are all friendly,hardworking and are very helpful.The rooms are very nice,the pool is awesome and the view is the best in Madera! Front desk manager,Gerardo,is a gentleman and offers local tips on dining and recreation.Overall,a most satisfying and felaxing stay.
Good 7,9
Pros: Great location on the beach. Nice pool to cool off in. Balconies are perfect to watch the sunsets.
Cons: Could do with some more pool recliners.
Excellent 8,3
Pros: Sunrise and sunset.
Cons: I was aware of voices next door as well as within the pool area.
Hotel Casa Sun and Moon - Zihuatanejo
Rated no. 9
7,9
Good 7,9
Based on 61 reviews
Details
Reviews
R1 312

Cleanliness
7,6
Comfort
7,7
Location
8,4
Services
7,3
Staff
8,7
Overall 7,9 Good
Based on 50 reviews
Cleanliness
7,6
Comfort
7,7
Location
8,4
Services
7,3
Staff
8,7
Cleanliness
6,9
Comfort
6,9
Location
7,5
Services
7,3
Staff
8,3
Cleanliness
8,1
Comfort
8,2
Location
9,0
Services
7,4
Staff
9,3
Cleanliness
7,0
Comfort
7,5
Location
8,1
Services
7,0
Staff
7,0
Cleanliness
7,5
Comfort
7,5
Location
8,4
Services
6,9
Staff
8,8
Cleanliness
5,8
Comfort
6,7
Location
7,5
Services
6,7
Staff
9,2

Excellent 8,0
Pros: Great location and excellent, helpful and informative staff, some of whom had very good English. The Included breakfast was made to order and delicious (though sadly the coffee was a bit weak). This place is just a few steps from the waterfront.
Cons: No gripes really.
Excellent 8,0
Pros: Very lovely staff. Enjoyed the included breakfast and the choices provided. Great location, lovely pool and rooftop restaurant with a view.
Cons: I was disappointed that the guests here were not allowed to use the staircase to the beach at the co- managed hotel across the street. I stayed at the ZihuaCaracol 6 years ago and that was why I chose to return. Previously we had access to the staircase, as a single woman traveling it was a safer way to reach the beach. The main access near another hotel often had inebriated males hanging around. I didn't enjoy walking through them to get to the beach.
Excellent 8,3
Pros: Very friendly/helpful staff Exceptionally clean Great water pressure in shower Good AC Perfect location/within walking distance from everything
Cons: Could use some upgrading, everything is old. Beds/pillows not very comfortable. Fan in addition to AC would be nice. Window screens would be nice as the mosquitoes were pretty bad.
Excellent 8,0
Pros: Super friendly staff. Breakfast was good. Room was large. Beds and pillows were good for Mexico standards. Clean place. Pool area was nice and usually quite during the week. Weekends were busier when locals came but they were quite by 10 pm. If you tip your maid everyday (like you should) you got extra little special details.
Cons: Owner has a big dog (rotti I believe) that he lets roam in the back enclosed area (security reasons I am thinking) at night but the dang thing barks a lot and upset most of the guests. Other then the dog issue it’s a great little hotel to rest your head.
Excellent 10,0
Pros: We really enjoyed the variety of different options for breakfast and the service was excellent and so was the food.
Cons: We would have appreciated a fan in Room 00 Sun and Moon in the lilving/kitchen area.... the bedroom/bathroom was just great withe the A/C.
Okay 4,0
Pros: Pretty basic. Breakfast is same no matter what you order on al a carte menu. Water available is nice feature
Cons: I sent a note to property requesting early check-in. They indicated yes if room was available. I arrived 3 hours ahead at which time I checked-in but they said my room was not ready. But they said feel free to use facilities....so I did and had a look around including finding that maid had just finished my room. All ready complete with goose towel on bed. Back to front desk to let them know my room was ready only to find that “this isn’t our policy “? Excuse me you said “I could check in early if room ready and it’s ready”....”oh but that’s not our policy , you can leave your bags here at desk”.......I noticed the manager, this rude lady apppeared to give me the DONT talk to me hand when I tried to talk to her. She mentioned something to desk clerk before disappearing in her office. At this point clerk turns to me and says “senior we will try to accommodate you “.....”oh ok”.......20 minutes go by with me staring at this guy. “So sir is everything ok? Can I go up?”...”excuse me senior ? What do you mean?”....”can I have the key to my room?” ....o no senior you have to wait until 3.” ...”what you said you were going to accommodate me, why did you make me wait ?” “O the manager she says no” So there we sat by pool , myself a family and another couple for 3 hours before they handed us keys even though all our rooms were ready. In that time we may have seen 10 people in this very tired hotel.manager is confrontational rude and hostile . Go to Irma across street. Don’t waste your time.
Excellent 8,8
Pros: The staff are so amazing and accommodating. We arrived too early for check in and they stored our bags and gave us an area to change into beachwear. The breakfast every morning was delicious! In the 8 days we were here we only ate breakfast off property once. The rooms are clean with great views!
Cons: The beds are hard and the rooms could use a little deep cleaning, the curtains needed a good washing. But the bed linens were changed daily and clean. The dinner restaurant at the hotel was just ok. There are a lot of better food options very close.
Hotel Zihua Caracol - Zihuatanejo
Rated no. 10
7,9
Good 7,9
Based on 50 reviews
Details
Reviews

Cleanliness
7,8
Comfort
7,4
Facilities
8,0
Location
8,6
Overall
8,0
Overall 7,7 Good
Based on 245 reviews
Cleanliness
7,8
Comfort
7,4
Facilities
8,0
Location
8,6
Overall
8,0
Cleanliness
7,8
Comfort
7,4
Location
8,5
Services
7,5
Staff
8,4
Cleanliness
8,0
Comfort
6,0
Facilities
8,0
Location
10,0
Overall
8,0
Cleanliness
7,7
Comfort
7,5
Location
8,8
Services
6,9
Staff
8,0
Cleanliness
7,7
Comfort
7,4
Location
8,4
Services
7,4
Staff
8,0
Cleanliness
7,9
Comfort
7,5
Location
8,5
Services
7,0
Staff
8,0
Cleanliness
7,9
Comfort
6,8
Location
8,4
Services
7,1
Staff
8,4

Excellent 10,0
Pros: The accessibility to the beach and the location
Excellent 8,0
Pros: Good central location
Cons: The room given was dark with no view to the garden as advertised and in need of some repair-maintenance.
Excellent 10,0
Pros: Everything.
Good 7,0
Pros: Great value in short notice! The staff was very attentive and friendly
Cons: It was older and a little run down. Didn’t match my expectations based off the pictures on the listing. Also, 2 of the 3 rooms I booked were across the street, as the property is 2 separate buildings. That was a little misleading as well since I was expecting more of a “beachfront” vibe as depicted in the listing pictures.
Excellent 10,0
Pros: Near the beach.
Cons: No coffee in the room.
Good 6,0
Pros: This hotel is very basic, not much luxury on it, no tv on the room, the view on the ocean view rooms is not that good. Too far from the beach. Service was ok, no more than that.
Excellent 9,0
Cons: Close to the beach and down town. The staff super friendly. Nice and quiet.
Excellent 8,0
Pros: Great view on the beach and location to town..great boutique hotel with friendly staff
Cons: Noisy aircondioner and bed was uncomfortable.
Villas Miramar - Zihuatanejo
Rated no. 11
7,7
Good 7,7
Based on 245 reviews
Details
Reviews

Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
7,5
Staff
10,0
Overall 9,6 Excellent
Based on 1 reviews
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
7,5
Staff
10,0
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
7,5
Staff
10,0
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
7,5
Staff
10,0

La Quinta de Don Andres - Zihuatanejo
Rated no. 12
9,6
Excellent 9,6
Based on 1 reviews
Details
Reviews
R1 459

Overall 0,0 Poor
Based on 0 reviews

Catalina Beach Resort - Zihuatanejo
Rated no. 13
0,0
Poor 0,0
Based on 0 reviews
Details
Reviews

Overall 0,0 Poor
Based on 0 reviews

Casa Cuitlateca - Zihuatanejo
Rated no. 14
0,0
Poor 0,0
Based on 0 reviews
Details
Reviews

Cleanliness
6,4
Comfort
6,5
Facilities
6,5
Food
3,0
Location
8,3
Overall 6,6 Good
Based on 91 reviews
Cleanliness
6,4
Comfort
6,5
Facilities
6,5
Food
3,0
Location
8,3
Cleanliness
3,0
Facilities
6,5
Food
3,0
Location
8,5
Overall
6,5
Cleanliness
5,9
Comfort
5,9
Location
7,9
Services
5,9
Staff
6,5
Cleanliness
6,7
Comfort
7,0
Location
8,4
Services
6,4
Staff
6,9
Cleanliness
6,3
Comfort
5,5
Location
8,5
Services
5,5
Staff
7,5
Cleanliness
6,1
Comfort
6,4
Location
8,1
Services
6,4
Staff
6,4
Cleanliness
2,5
Comfort
2,5
Location
5,8
Services
3,3
Staff
5,0

Okay 4,0
Pros: Nothing
Cons: Air conditioner poor.
Okay 4,0
Pros: The owners were very nice and tried to accommodate us with our issues. I just wish that I didn't have to come to them with room related issues. The pool is very nice and refreshing.
Cons: Had to be moved to other room 4 times for a variety of reasons. 1. Room didn't have most of the amenities that were shown on the booking.com site. Owners relayed that this is a booking.com issue as it doesn't offer them the flexibility to fine tune the details and description for each class of room that they offer. Example - From looking at Booking.com's site, one is lead to believe that a suite class room has a balcony over the pool area. This is not necessarily the case. Some suites do have a balcony, some do not. Ours did not, though the owners did eventually (took a few days and multiple moves) relocate us when we brought it to them as an issue. 2. Room flooded from the roof and we had to be relocated. Bathroom sink didn't drain. Had to call for repairs which were more major than a bit of hair in the drain. I just wish items like this were checked before they rented the room to us, not after we had to raise it as an issue. Kitchenette was not outfitted with essential utensils and appliances. As we were moved several times we took necessary essentials (cookware, utensils, appliances) from room to room. By the last move we brought all that was available.
Good 7,0
Pros: So close to beach
Cons: House keeping was a little sketchy at times.No restaurant as advertised.
Excellent 10,0
Pros: Great location-easy to get taxis or catch the bus. Food,drink,sea and sand at your fingertips!
Okay 4,0
Pros: Location
Cons: Smelly room , faucets didn’t work , no coffee amenities
Good 7,5
Pros: When we first got there it looked great , super location . Only 1/4 block to the beach
Cons: The room was really dark, kitchenette was tiny, only had a little bar fridge , toilet paper spindle missing and it sits on toilet or floor. Shower had super pressure but a very fine spray that could cut rocks. It really hurt so I tied a facecloth around spout, helped a lot. On the safe the electronics did not work so we had to use a key which makes you feel not secure. It was ok though. All the pictures on website are a lot better than what is there. Some look like they took when first opened. Right now they are building on . They should do some repairs also. Our kitchenette had no micro or toaster and dirty dishes. We ate out for all meals. The lady that was awesome and always helped was Mary. It seems like she works 7 days a week. Great to talk to , she knows good English . The best part was Location.
Excellent 9,0
Pros: Proximity to the beach.
Cons: Many steps only for the mobility challenged.
Excellent 9,6
Pros: Close to the beach
Excellent 9,6
Pros: Excellent location! Minute walk to beach and any of the LaRopa shops. The staff are very friendly and the hotel is clean. Great stay! Also, I have long hair and finding places with adequate water pressure is challenging. Las Azucenas has incredible water pressure
Poor 1,0
Pros: Location is not bad.
Cons: Maintenance of the property was poor. Some of the staffs attitude were poor. Toilet kept running when it was flushed until you removed the top to push down the flipper valve. Toilet seat was torn. There was a large hole in the screen in the bathroom. The first night they put us in a small room and one hand towel. The next day they moved us to a larger room with one hand towel and two beach towels. No bath towels. There was a spa pool but the water was filthy. When asked the said it will be cleaned tomorrow on the day when we leave. There were 100 steps to our room on the third floor. No phone in the room so you had to go done and up to report any problems. On the 2nd day we were ask when we came back from breakfast if she could clean the room. We said give us 30 minutes. When we returned at 4 PM room was still undone. Shortly after we had returned they ask us if wanted our room cleaned. Design of the hotel made it sound like the guests in a room above us were in our room as the partied to 2 AM.
Hotel Villas Las Azucenas - Zihuatanejo
Rated no. 15
6,6
Good 6,6
Based on 91 reviews
Details
Reviews
R1 613

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