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Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
Overall 9,2 Excellent
Based on 4 045 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Good
6,5
Pros: Location and service was good
Excellent
10,0
Pros: The whole experience staying at the Ritz food was amazing staff were amazing would love to do it again someday.
Excellent
9,6
Pros: The location is amazing, the interiors are very beautiful
Excellent
10,0
Pros: It was my second stay at the Ritz and I am totally sure this is the very best hotel in the world. Everything is exceptional, the furniture in the room is very elegant, and the personnel is extremely helpful and friendly. The location is the best you can wish!
Excellent
9,7
Pros: Everything
Excellent
9,0
Pros: Friendly staff,superb breakfasts
Excellent
10,0
Pros: Staff and room was amazing. Had the best time ever the best hotel we have stayed in.
Okay
4,0
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Details
Reviews
Overall 9,2 Excellent
Based on 4 045 reviews
Location
9,7
Vibe
8,9
Food
8,8
Service
8,8
Amenities
8,1
Breakfast
7,7
Bar
7,7
Room
6,9
Wellness Area
0,0
Location
9,6
Vibe
8,8
Food
8,6
Service
8,5
Amenities
8,4
Breakfast
8,1
Comfort
7,5
Room
6,6
Location
9,8
Food
8,9
Service
8,8
Vibe
8,6
Amenities
7,4
Breakfast
7,3
Room
7,0
Location
9,7
Service
8,6
Amenities
8,4
Breakfast
8,1
Vibe
8,1
Room
6,2
Service
7,9
10,0 Excellent
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Cons:
6,5 Good
Pros: Location and service was good
Cons: Problem with the room it was very small, offered improved room after two days
10,0 Excellent
Pros: The whole experience staying at the Ritz food was amazing staff were amazing would love to do it again someday.
Cons: Maybe coffee making facilities in your room free of charge would be good.
9,6 Excellent
Pros: The location is amazing, the interiors are very beautiful
Cons:
10,0 Excellent
Pros: It was my second stay at the Ritz and I am totally sure this is the very best hotel in the world. Everything is exceptional, the furniture in the room is very elegant, and the personnel is extremely helpful and friendly. The location is the best you can wish!
Cons:
9,7 Excellent
Pros: Everything
Cons: Being in a smoking floor
9,0 Excellent
Pros: Friendly staff,superb breakfasts
Cons: No mini bar in the room or tea/coffee making facilities
10,0 Excellent
Pros: Staff and room was amazing. Had the best time ever the best hotel we have stayed in.
Cons: We loved everything
4,0 Okay
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Cons: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually).
Room was old (it was clean) and not up to date for a luxury hotel.
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
The Ampersand Hotel is centrally located in London, a 4-minute walk from Natural History Museum and 12 minutes by foot from Hyde Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby.
Overall 9,2 Excellent
Based on 1 957 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The staff - every interaction was fabulous. The food - we have tricky kids' diets to deal with, and we found things really easy at the hotel. And of course the location is perfect.
Excellent
9,2
Pros: A proper independent luxury hotel with all the little touches you expect from a 5 star establishment. Beautiful grand old house in a prime corner spot in South Kensington. You could throw a stone and hit the tube station (Circle, District, Piccadilly) and there are plenty of good restaurants in easy walking distance. Housekeeping did an immaculate job every day and it was splendid to have fresh milk and good coffee to hand at all times. They seemed to know when we wanted to sleep late and go out late, as we were never disturbed, and somehow the room was still made perfect by the time we returned. Every detail is considered, even loofa mitts and makeup remover wipes are provided and refreshed daily. The decor is lavish and quirky and personally I enjoyed the ‘Victorian gentleman of science’ theme which is presumably inspired by the nearly hotels, but it’s not over done. The rooms are surprisingly soundproof for an old house, and we didn’t hear a single sound from other rooms. The road outside can be noisy but the glazing keeps it down to a rumble. The bed was big enough to live in and was amazingly comfortable, with pristine white linens and fluffy down pillows. All in all, our expectations were exceeded. We really enjoyed our stay and will be back.
Excellent
9,6
Pros: Location fantastic and the staff were really helpful and friendly. Also received a free room upgrade
Excellent
9,2
Pros: Location is the best for easy tube access Small cozy on site dining, comfortable for a solo traveler although a bit pricey Access to museums and neighborhood shops
Excellent
10,0
Pros: Great service and location
Excellent
10,0
Pros: We enjoyed the amenities and lovely location.
Excellent
9,1
Pros: Locations! 2 minutes from South Kensington Underground Station. Easy access by underground and bus.
Excellent
10,0
Pros: Great location, fabulous room, service and staff exceptional.
Excellent
9,0
Pros: An excellent and quiet room,
Excellent
10,0
Pros: Proximity to underground station. Heated bathroom floor, large shower! Friendly staff and lots of amenities!
Excellent
8,0
Pros: location, design, cleanliness, comfort, recently renewed rooms, friendly and professional front desk
Details
Reviews
Overall 9,2 Excellent
Based on 1 957 reviews
Location
9,8
Vibe
9,5
Service
9,3
Cleanliness
9,2
Food
8,7
Amenities
8,7
Wellness Area
8,6
WiFi
8,6
Room
8,2
Breakfast
7,8
Comfort
6,2
Location
9,8
Service
9,6
Vibe
9,4
Cleanliness
9,4
Amenities
8,7
Food
8,6
Room
8,1
Breakfast
7,8
Location
9,8
Vibe
9,4
Service
9,4
Cleanliness
9,3
Amenities
8,9
Room
8,2
Breakfast
7,6
Location
9,9
Service
9,2
Cleanliness
8,8
Room
7,8
Location
9,8
Service
9,4
Vibe
9,1
Room
7,4
10,0 Excellent
Pros: The staff - every interaction was fabulous. The food - we have tricky kids' diets to deal with, and we found things really easy at the hotel. And of course the location is perfect.
Cons: Nothing at all. I only wish we could have stayed longer.
9,2 Excellent
Pros: A proper independent luxury hotel with all the little touches you expect from a 5 star establishment. Beautiful grand old house in a prime corner spot in South Kensington. You could throw a stone and hit the tube station (Circle, District, Piccadilly) and there are plenty of good restaurants in easy walking distance. Housekeeping did an immaculate job every day and it was splendid to have fresh milk and good coffee to hand at all times. They seemed to know when we wanted to sleep late and go out late, as we were never disturbed, and somehow the room was still made perfect by the time we returned. Every detail is considered, even loofa mitts and makeup remover wipes are provided and refreshed daily. The decor is lavish and quirky and personally I enjoyed the ‘Victorian gentleman of science’ theme which is presumably inspired by the nearly hotels, but it’s not over done. The rooms are surprisingly soundproof for an old house, and we didn’t hear a single sound from other rooms. The road outside can be noisy but the glazing keeps it down to a rumble. The bed was big enough to live in and was amazingly comfortable, with pristine white linens and fluffy down pillows. All in all, our expectations were exceeded. We really enjoyed our stay and will be back.
Cons: A couple of small things. We had a rather pompous, sarcastic reception when we arrived for an arranged early check in - apparently whoever emailed to say our room was ready for check in at 11am didn’t pass on the message, but that’s not an excuse to be snarky to paying guests. It did not make us feel very welcome for a one week stay, especially as we had already paid to be upgraded to a deluxe room. Everyone else was very pleasant. The technology in the room is a little dated and needs an upgrade - the 10+ year old television looks out of place and the clock radio by the bed didn’t appear to work. The various menus in the entertainment system took two software engineers a full week to understand, so I can’t imagine how anyone else manages it. The A/C seemed to have a mind of its own and we resorted to opening the French windows for a bit of fresh air.
9,6 Excellent
Pros: Location fantastic and the staff were really helpful and friendly. Also received a free room upgrade
Cons:
9,2 Excellent
Pros: Location is the best for easy tube access Small cozy on site dining, comfortable for a solo traveler although a bit pricey Access to museums and neighborhood shops
Cons:
10,0 Excellent
Pros: Great service and location
Cons: Nothing!
10,0 Excellent
Pros: We enjoyed the amenities and lovely location.
Cons: No
9,1 Excellent
Pros: Locations! 2 minutes from South Kensington Underground Station. Easy access by underground and bus.
Cons: Small Rooms
10,0 Excellent
Pros: Great location, fabulous room, service and staff exceptional.
Cons:
9,0 Excellent
Pros: An excellent and quiet room,
Cons: Check-in is a bit slow
10,0 Excellent
Pros: Proximity to underground station. Heated bathroom floor, large shower! Friendly staff and lots of amenities!
Cons: No it was great!
8,0 Excellent
Pros: location, design, cleanliness, comfort, recently renewed rooms, friendly and professional front desk
Cons: room air conditioning was troublesome, default temperature should keep rooms a bit cooler (it was somewhat stuffy). some front-desk staff was not as nice and efficient as others. The reception experience can be improved
The Ampersand Hotel is centrally located in London, a 4-minute walk from Natural History Museum and 12 minutes by foot from Hyde Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9,1 Excellent
Based on 1 817 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Got upgraded to executive room which was lovely and big, very comfy bed and great extras like afternoon treats
Excellent
10,0
Okay
5,4
Pros: Location
Excellent
10,0
Pros: concierge was very helpful and professional.
Excellent
10,0
Pros: The staff in all departments were excellent nothing was too much trouble all smiling and made us feel very welcome. Superb arrival experience given by Simon on Reception and doorman and bell boy.
Good
6,5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
9,0
Pros: General good quality good bed good breakfast
Okay
5,8
Pros: Just location its good!
Excellent
10,0
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Excellent
9,2
Pros: It was immaculate, the staff were so helpful and the location was perfect for the west end.
Excellent
10,0
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Excellent
10,0
Pros: Everything reception staff were fantastic, so friendly the Executive lounge staff couldnt do more to look after us. nothing was to much trouble we loved our stay
Details
Reviews
Overall 9,1 Excellent
Based on 1 817 reviews
Location
9,6
Bar
9,1
Service
8,8
WiFi
8,6
Cleanliness
8,5
Amenities
8,2
Breakfast
8,0
Food
8,0
Room
7,9
Comfort
7,5
Wellness Area
2,3
Location
9,3
Service
8,9
Cleanliness
8,4
Breakfast
8,2
Room
7,9
Amenities
7,8
Comfort
7,7
Location
9,7
Service
9,0
Cleanliness
8,7
Amenities
8,0
Breakfast
7,7
Room
7,5
Location
9,1
Service
8,9
Room
7,2
Comfort
7,2
Location
9,6
Service
8,5
Comfort
7,8
Room
7,7
10,0 Excellent
Pros: Got upgraded to executive room which was lovely and big, very comfy bed and great extras like afternoon treats
Cons: Nothing!
10,0 Excellent
Pros:
Cons: Very nice clean and comfortable hotel excellent value for money
5,4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
10,0 Excellent
Pros: concierge was very helpful and professional.
Cons:
10,0 Excellent
Pros: The staff in all departments were excellent nothing was too much trouble all smiling and made us feel very welcome. Superb arrival experience given by Simon on Reception and doorman and bell boy.
Cons: Nothing could have been better.
6,5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
9,0 Excellent
Pros: General good quality good bed good breakfast
Cons:
5,8 Okay
Pros: Just location its good!
Cons: I arrive 10:30 PM and my room had eating problem, and should wait at later hour technician to change filter!! Basic maintenance program should solve this problem! When left to the airport the staff ask taxi and i pay £ 147 sunday morning no traffic! I pay £91 when arrive on Friday 6AM pick traffic. Hotel should have procedure for taxi!!
10,0 Excellent
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Cons: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.
9,2 Excellent
Pros: It was immaculate, the staff were so helpful and the location was perfect for the west end.
Cons: The room, whilst been decorated well and additional amenities put on, was relatively basic. I upgraded to the king suite and at just under £250 per night I was expecting the room to be slightly larger with a seating area perhaps rather than just one single chair. But overall it is a lovely hotel and would stay again, maybe just without upgrading
10,0 Excellent
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Cons:
10,0 Excellent
Pros: Everything reception staff were fantastic, so friendly the Executive lounge staff couldnt do more to look after us. nothing was to much trouble we loved our stay
Cons: N/A
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
Overall 9,0 Excellent
Based on 3 113 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,0
Pros: Bed is very comfy, location good and staff very helpful and friendly
Excellent
9,0
Pros: Great hotel - good restaurant and very friendly and helpful staff.
Excellent
9,2
Pros: Lovely location and the staff were polite and attentive
Excellent
10,0
Pros: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
Excellent
9,0
Pros: The staff was extremely friendly
Excellent
9,0
Pros: Very professional hotel - a very business feel. Staff great, all good.
Good
6,5
Pros: Location was convenient and staff were really nice.
Excellent
8,8
Pros: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.
Excellent
8,8
Pros: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable
Okay
4,0
Pros: Staff very friendly
Excellent
10,0
Pros: The room was really good and was always cleaned with everything used constantly replaced. The restaurant in the hotel was great with lots of options to choose from. The staff were outstanding especially the concierge as they all went out of their way to help out in any way they can. The location is perfect as it's only a minute's walk from Lancaster station
Excellent
9,6
Pros: I like the hotel it is clean and luxury and great location
Details
Reviews
Overall 9,0 Excellent
Based on 3 113 reviews
Location
9,6
Vibe
9,4
Cleanliness
9,2
Service
8,8
Amenities
8,5
Food
8,1
Room
8,1
Breakfast
6,8
Value
4,4
WiFi
4,2
Location
9,7
Vibe
9,3
Cleanliness
9,2
Service
9,0
Amenities
8,5
Room
7,7
Breakfast
6,9
Value
4,4
Location
9,4
Vibe
9,2
Cleanliness
8,9
Service
8,8
Amenities
8,3
Room
7,7
Breakfast
7,2
Value
4,9
Location
9,7
Cleanliness
9,3
Vibe
9,1
Service
8,6
Room
7,7
Breakfast
6,9
Value
4,0
Location
9,3
Vibe
9,2
Cleanliness
8,8
Service
8,7
Amenities
8,6
Room
7,7
Breakfast
6,9
8,0 Excellent
Pros: Bed is very comfy, location good and staff very helpful and friendly
Cons: Room was a little small
9,0 Excellent
Pros: Great hotel - good restaurant and very friendly and helpful staff.
Cons: We were only there for a function and one night so didn't get to appreciate the surrounding area.
9,2 Excellent
Pros: Lovely location and the staff were polite and attentive
Cons: The cooked breakfast was quite poor. The rest of the breakfast available was very nice, but the bacon was hard, and the scrambled eggs just too sloppy!
10,0 Excellent
Pros: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
Cons:
9,0 Excellent
Pros: The staff was extremely friendly
Cons:
9,0 Excellent
Pros: Very professional hotel - a very business feel. Staff great, all good.
Cons: I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.
6,5 Good
Pros: Location was convenient and staff were really nice.
Cons: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.
8,8 Excellent
Pros: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.
Cons: Just like most of the rest of the world, there's too much fast moving traffic everywhere.
8,8 Excellent
Pros: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable
Cons:
4,0 Okay
Pros: Staff very friendly
Cons: Staff at reception extremely slow with check in. Breakfast took 20 mins to arrive after ordering
10,0 Excellent
Pros: The room was really good and was always cleaned with everything used constantly replaced. The restaurant in the hotel was great with lots of options to choose from. The staff were outstanding especially the concierge as they all went out of their way to help out in any way they can. The location is perfect as it's only a minute's walk from Lancaster station
Cons: The room rate did not include breakfast which is something that I feel was unfair but can't complain to be honest
9,6 Excellent
Pros: I like the hotel it is clean and luxury and great location
Cons:
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
With a stay at The Rubens At The Palace, you'll be centrally located in London, within a 5-minute walk of Victoria Palace Theatre and Apollo Victoria Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,9 Excellent
Based on 3 175 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: Hospitality was fantastic! Staff could not have been more accommodating!
Excellent
9,0
Pros: The service from staff was excellent, very friendly and small little touches to enhance your stay. Breakfast was amazing, in a beautiful room. The location is perfect for exploring central London, so near Buckingham Palace.
Excellent
10,0
Pros: Old fashioned charm and elegance with fabulous guest service
Excellent
10,0
Pros: The staff were amazing and went way beyond the call of duty to look after us and treat us for my birthday!
Okay
5,7
Pros: Great location
Excellent
10,0
Pros: Breakfast was out of this world,nothing to much trouble for them. Best nights sleep in a bed so comfy. The staff make the hotel
Okay
4,0
Excellent
10,0
Pros: The staff were friendly and very helpful.
Good
7,0
Pros: The hotel was older than expected. The shower had issues delivering water at the correct temperature. Maintenance had to be called to resolve. The staff was very helpful in every request. The quality of food at the bar could be improved.
Excellent
10,0
Pros: Location and staff
Excellent
10,0
Pros: old charm
Okay
5,1
Pros: Breakfast was good. Downstairs was nice.
Details
Reviews
Overall 8,9 Excellent
Based on 3 175 reviews
Location
9,9
Service
9,5
Breakfast
8,9
Food
8,3
WiFi
8,1
Room
6,0
Value
4,8
Comfort
4,2
Location
10,0
Service
9,4
Breakfast
9,2
Room
5,4
Value
4,2
Comfort
4,0
Location
10,0
Service
9,7
Breakfast
8,9
Vibe
8,3
Food
8,3
Room
5,4
Value
4,6
Comfort
3,7
Location
9,9
Service
9,7
Breakfast
9,0
Room
4,5
Comfort
4,1
Location
9,9
Service
9,4
Breakfast
9,2
Vibe
8,0
Room
5,6
Value
4,5
Comfort
4,5
9,0 Excellent
Pros: Hospitality was fantastic! Staff could not have been more accommodating!
Cons:
9,0 Excellent
Pros: The service from staff was excellent, very friendly and small little touches to enhance your stay. Breakfast was amazing, in a beautiful room. The location is perfect for exploring central London, so near Buckingham Palace.
Cons: The room although beautifully decorated was quite small, although the bathroom was large.
10,0 Excellent
Pros: Old fashioned charm and elegance with fabulous guest service
Cons: Nothing
10,0 Excellent
Pros: The staff were amazing and went way beyond the call of duty to look after us and treat us for my birthday!
Cons: The tap in the bathroom sink....
5,7 Okay
Pros: Great location
Cons: £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention.
Bar staff also have poor English and are unhelpful and rude.
10,0 Excellent
Pros: Breakfast was out of this world,nothing to much trouble for them. Best nights sleep in a bed so comfy. The staff make the hotel
Cons:
4,0 Okay
Pros:
Cons: An extremely hard bed which was not at all comfortable. The hotel fittings and general look is very tired and dated.
10,0 Excellent
Pros: The staff were friendly and very helpful.
Cons:
7,0 Good
Pros: The hotel was older than expected. The shower had issues delivering water at the correct temperature. Maintenance had to be called to resolve. The staff was very helpful in every request. The quality of food at the bar could be improved.
Cons:
10,0 Excellent
Pros: Location and staff
Cons: No
10,0 Excellent
Pros: old charm
Cons:
5,1 Okay
Pros: Breakfast was good. Downstairs was nice.
Cons: The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.
With a stay at The Rubens At The Palace, you'll be centrally located in London, within a 5-minute walk of Victoria Palace Theatre and Apollo Victoria Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8,8 Excellent
Based on 15 626 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
10,0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
9,0
Pros: Bed extremely comfortable, nothing too much trouble for staff, very quiet in room.
Excellent
9,1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Mediocre
2,0
Pros: Location is great
Good
6,8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9,0
Pros: Great location and very kind staff.
Excellent
8,3
Pros: What a delightful hotel. We were in the middle of the Carona virus so the hotel was very quiet. The spa was closed for obvious reasons but we were there for just one night so not an issue. Staff were amazing and food was also amazing.
Excellent
10,0
Pros: the decor, room service, facilities, bed and everything else was amazing. even the spa was upscale with various saunas and comfortable lounge. i will definitely come back to this hotel during summer as they have an amazing inner square with plants too
Good
7,0
Pros: The main hotel building and communal areas are beautiful. Staff were very friendly and willing to help. Great breakfast.
Excellent
9,0
Pros: Excellent location. Comfortable and clean. A great breakfast including an Asian/Indian option that was surprisingly excellent.
Excellent
9,0
Pros: location
Details
Reviews
Overall 8,8 Excellent
Based on 15 626 reviews
Location
9,7
Service
9,0
Wellness Area
8,0
Breakfast
7,6
Room
6,8
WiFi
5,1
Location
9,5
Service
9,3
Wellness Area
8,7
Breakfast
8,2
Room
6,9
WiFi
3,8
Location
9,7
Service
9,3
Wellness Area
8,1
Breakfast
7,8
Room
7,1
WiFi
3,5
Location
9,7
Service
9,6
Wellness Area
8,3
Breakfast
7,8
Room
6,9
Location
9,5
Service
9,4
Breakfast
7,0
Amenities
6,7
Room
6,2
Value
5,0
8,0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
10,0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
9,0 Excellent
Pros: Bed extremely comfortable, nothing too much trouble for staff, very quiet in room.
Cons: Maid knocking at 9 at the weekend, although we should have put the dnd sign out so probably our own fault
9,1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
2,0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
6,8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9,0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
8,3 Excellent
Pros: What a delightful hotel. We were in the middle of the Carona virus so the hotel was very quiet. The spa was closed for obvious reasons but we were there for just one night so not an issue. Staff were amazing and food was also amazing.
Cons: Our corridor smelled of sewage, but our room was fine.
10,0 Excellent
Pros: the decor, room service, facilities, bed and everything else was amazing. even the spa was upscale with various saunas and comfortable lounge. i will definitely come back to this hotel during summer as they have an amazing inner square with plants too
Cons: there were nothing to dislike. i absolutely adore this hotel
7,0 Good
Pros: The main hotel building and communal areas are beautiful. Staff were very friendly and willing to help. Great breakfast.
Cons: The room was quite dated and small, compared to other rooms at similar price points.
9,0 Excellent
Pros: Excellent location. Comfortable and clean. A great breakfast including an Asian/Indian option that was surprisingly excellent.
Cons: Slightly dated ....
9,0 Excellent
Pros: location
Cons:
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Royal Garden Hotel is centrally located in London, a 4-minute walk from Kensington Palace and 13 minutes by foot from Hyde Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 3 342 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Breakfast was excellent, wonderful selection of fresh fruit, all kinds of pastries and freshly prepared hot dishes. Staff in Restaurant, Reception and Piano bar extremely polite and very friendly, happy to chat about our day and visits.
Excellent
9,0
Pros: Ideal location for Royal Albert Hall. Underground NCP car park useful. Staff very friendly.
Good
7,0
Pros: Room was clean hotel was nice and clean and the staff were nice
Excellent
9,7
Pros: Love the view of Kensington Palace and the Park from Garden view rooms. Spacious and clean. Comfortable beds.Enough pillows. Friendly staff. Good breakfast! Plenty to choose for. A little bit pricey though.
Okay
5,0
Good
7,4
Pros: Location, food quality, stuff, comfortable bed.
Excellent
8,2
Pros: Stuff is friendly helpful, location is amazing, bed extremely comfortable.
Excellent
9,0
Pros: Location was incredible- right in the heart of Kensington, just a few steps from incredible retail, including the most amazing Whole Foods I've ever encountered (on three levels). A clerk greeted us shewed us to our rooms after a brief tour: well done
Good
6,8
Pros: Great Location and great views of Kensington Palace, staff that spoke english were good.
Excellent
8,8
Pros: Location was perfect. The hotel staff recommended some excellent restaurants and were extremely helpful.
Details
Reviews
Overall 8,7 Excellent
Based on 3 342 reviews
Location
9,6
Service
9,0
Breakfast
7,7
Room
7,2
WiFi
5,9
Location
9,4
Service
9,2
Breakfast
8,0
Bar
7,7
Room
6,3
Location
9,6
Service
8,4
Breakfast
7,8
Room
7,2
Location
9,6
Service
8,7
Amenities
7,4
Room
6,7
Location
9,6
Service
9,2
Breakfast
7,4
Room
6,9
10,0 Excellent
Pros: Breakfast was excellent, wonderful selection of fresh fruit, all kinds of pastries and freshly prepared hot dishes. Staff in Restaurant, Reception and Piano bar extremely polite and very friendly, happy to chat about our day and visits.
Cons: Should have gone for Kingsize bed.
9,0 Excellent
Pros: Ideal location for Royal Albert Hall. Underground NCP car park useful. Staff very friendly.
Cons: Lounge bar used to be relaxing but loud live music appears to have taken over in the evenings.
7,0 Good
Pros: Room was clean hotel was nice and clean and the staff were nice
Cons: It was my partners birthday but all we got was a little plate with some dry chocolates on it Bed was a bit hard
9,7 Excellent
Pros: Love the view of Kensington Palace and the Park from Garden view rooms. Spacious and clean. Comfortable beds.Enough pillows. Friendly staff. Good breakfast! Plenty to choose for. A little bit pricey though.
Cons: Breakfast is delicious but expensive
5,0 Okay
Pros:
Cons: The bath in the bathroom did not drain the water away. It needs to be unblocked properly. This is a problem that has been there for a while. The water running out of the sink makes a lot of noise as it joins the baths pipes. Okay for one night but couldn't stay in the room any longer without it being fixed or would have to move.
7,4 Good
Pros: Location, food quality, stuff, comfortable bed.
Cons: Collection of fruit juices very limited, bed sheets fabrics made my allergy remote control of the room are very dirty and when I order new one they didn’t provide me that in second accommodation.
8,2 Excellent
Pros: Stuff is friendly helpful, location is amazing, bed extremely comfortable.
Cons: House keeping doesn’t wipe the tables from bedsheets fabric after cleaning the room from unless you tell them to do that.
9,0 Excellent
Pros: Location was incredible- right in the heart of Kensington, just a few steps from incredible retail, including the most amazing Whole Foods I've ever encountered (on three levels). A clerk greeted us shewed us to our rooms after a brief tour: well done
Cons: The room was a bit small and the shower was a bit awkwardly configured.
6,8 Good
Pros: Great Location and great views of Kensington Palace, staff that spoke english were good.
Cons: Room was small, price was high for room and some staff very poor.
8,8 Excellent
Pros: Location was perfect. The hotel staff recommended some excellent restaurants and were extremely helpful.
Cons:
Royal Garden Hotel is centrally located in London, a 4-minute walk from Kensington Palace and 13 minutes by foot from Hyde Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Set in the heart of Londons most exclusive neighbourhoods, The May Fair Hotel embraces and embodies the essence of art, culture, entertainment and gastronomy – all under one roof. The hotel is near Bond Streets exclusive jewellery stores and fashion boutiques, as well as world famous restaurants and landmarks such as Buckingham Palace, Hyde Park and Piccadilly Circus. Green Park Underground station is just around the corner, providing easy access to London Victoria and Canary Wharf. Each of the bedrooms and suites at The May Fair Hotel features British handcrafted Vispring beds, award-winning REN Clean Skincare amenities, 300-channel Samsung TVs and complimentary high-speed Wi-Fi up to 150Mbps on unlimited devices. The lively and award-winning May Fair Bar provides guests and locals with inimitable cocktails. Contemporary dining is served at May Fair Kitchen, where natural materials and drop lighting provide the atmosphere for a distinctive sharing concept with Italian, Spanish, Peruvian, Mexican, Mediterranean and Japanese small plates. May Fair Spa offers a menu of treatments and massages using world-leading, natural and holistic ESPA products. Discover an aromatic steam room, herbal sauna, experience showers, ice fountain and candlelit relaxation room with heated beds.
Overall 8,6 Excellent
Based on 4 029 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5,4
Mediocre
3,4
Pros: The location
Good
7,7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
10,0
Pros: They upgraded me for my 30th birthday!!
Excellent
10,0
Pros: Location, spa, food, rooms, staff all amazing, staff very friendly loved it... will definitely be back
Excellent
10,0
Pros: Great location, excellent customer service would definitely recommend.
Excellent
8,5
Pros: Location, deluxe room quite good in size
Excellent
10,0
Pros: Simply everything was just perfect
Excellent
10,0
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Excellent
10,0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
8,2
Pros: The location was fantastic.
Excellent
9,0
Pros: very nice business hotel. Room was nice.
Details
Reviews
Overall 8,6 Excellent
Based on 4 029 reviews
Location
9,7
WiFi
9,3
Service
8,4
Breakfast
7,8
Room
6,3
Value
4,6
Location
9,3
Service
8,8
Breakfast
8,0
Bar
7,6
Room
6,0
Wellness Area
5,2
Value
4,7
Cleanliness
4,6
Location
9,8
Breakfast
8,1
Service
7,6
Room
5,1
Value
4,7
Location
9,8
Service
8,4
Comfort
7,0
Room
6,0
Location
9,8
Service
7,9
Breakfast
7,7
Room
5,3
5,4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
3,4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7,7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
10,0 Excellent
Pros: They upgraded me for my 30th birthday!!
Cons: Nothing
10,0 Excellent
Pros: Location, spa, food, rooms, staff all amazing, staff very friendly loved it... will definitely be back
Cons:
10,0 Excellent
Pros: Great location, excellent customer service would definitely recommend.
Cons:
8,5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
10,0 Excellent
Pros: Simply everything was just perfect
Cons:
10,0 Excellent
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Cons:
10,0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
8,2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
9,0 Excellent
Pros: very nice business hotel. Room was nice.
Cons: Lots of street noise from night clubs across the street. When the Queue formed 11pm + and especially when the club closed 1:30-2:30am, the street noise was very loud (above TV level). The only night it was not an issue was when it was raining.
The room also didn't have a bath tub.
Set in the heart of Londons most exclusive neighbourhoods, The May Fair Hotel embraces and embodies the essence of art, culture, entertainment and gastronomy – all under one roof. The hotel is near Bond Streets exclusive jewellery stores and fashion boutiques, as well as world famous restaurants and landmarks such as Buckingham Palace, Hyde Park and Piccadilly Circus. Green Park Underground station is just around the corner, providing easy access to London Victoria and Canary Wharf. Each of the bedrooms and suites at The May Fair Hotel features British handcrafted Vispring beds, award-winning REN Clean Skincare amenities, 300-channel Samsung TVs and complimentary high-speed Wi-Fi up to 150Mbps on unlimited devices. The lively and award-winning May Fair Bar provides guests and locals with inimitable cocktails. Contemporary dining is served at May Fair Kitchen, where natural materials and drop lighting provide the atmosphere for a distinctive sharing concept with Italian, Spanish, Peruvian, Mexican, Mediterranean and Japanese small plates. May Fair Spa offers a menu of treatments and massages using world-leading, natural and holistic ESPA products. Discover an aromatic steam room, herbal sauna, experience showers, ice fountain and candlelit relaxation room with heated beds.
With a stay at The Exhibitionist Hotel, you'll be centrally located in London, steps from Natural History Museum and within a 10-minute walk of Imperial College London. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8,6 Excellent
Based on 1 666 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Staff friendliness
Location
Excellent
9,0
Pros: The hotel is situated in good location. It was reallly nice. And hotel staffs were very kind. I want to recommend everybody to stay here when they visit London.
Excellent
8,3
Pros: Quirky and fresh but some slight damages already. Torn net curtain and flowers falling off in lift.
Excellent
9,0
Pros: The location is great, just some minutes walking from the main museums at Kensington, with lots of public transportation to connect with the rest of the city. The room was big, extremely clean, the bathroom superb (much bigger than usual in London hotels), and the breakfast amazing (thank you Elena and Julia!!)! Cecilia at the reception helped at all times trying to make my stay as comfortable as possible.
Excellent
9,6
Pros: Amzing room with hot tub Staff couldn't do enought for us and where very polite Excellent service
Excellent
10,0
Pros: Everything, what a wonderful hotel in the heart of South Kensington. Exceptional, 5stars!!!
Details
Reviews
Overall 8,6 Excellent
Based on 1 666 reviews
Location
9,8
Vibe
9,3
Service
8,4
Room
7,0
Breakfast
6,9
WiFi
4,5
Location
9,9
Vibe
9,3
Service
9,3
Breakfast
7,3
Room
6,8
Location
9,9
Vibe
9,1
Service
8,2
Breakfast
7,3
Amenities
6,9
Room
6,9
Location
9,7
Vibe
9,2
Service
8,5
Breakfast
7,3
Room
6,4
Comfort
4,8
Location
9,8
Vibe
8,9
Service
8,5
Breakfast
7,2
Room
6,9
Comfort
5,3
10,0 Excellent
Pros: Staff friendliness
Location
Cons: Rooms too small
9,0 Excellent
Pros: The hotel is situated in good location. It was reallly nice. And hotel staffs were very kind. I want to recommend everybody to stay here when they visit London.
Cons: One of the lights of the room was close to the end. The blind of the window didn't roll upp so it was not comfortable.
8,3 Excellent
Pros: Quirky and fresh but some slight damages already. Torn net curtain and flowers falling off in lift.
Cons:
9,0 Excellent
Pros: The location is great, just some minutes walking from the main museums at Kensington, with lots of public transportation to connect with the rest of the city. The room was big, extremely clean, the bathroom superb (much bigger than usual in London hotels), and the breakfast amazing (thank you Elena and Julia!!)! Cecilia at the reception helped at all times trying to make my stay as comfortable as possible.
Cons: For a 5 star hotel, I missed a table in my room to be able to work with my laptop, there was no other working space in the hotel either. My room was great but just few meters away from the elevator, the noise was loud and the lack of sound isolation in the room made it difficult to avoid being disturbed during the moments of more moviment in the building.
9,6 Excellent
Pros: Amzing room with hot tub Staff couldn't do enought for us and where very polite Excellent service
Cons: No fridge in the room Breakfast wasn't the best
10,0 Excellent
Pros: Everything, what a wonderful hotel in the heart of South Kensington. Exceptional, 5stars!!!
Cons:
With a stay at The Exhibitionist Hotel, you'll be centrally located in London, steps from Natural History Museum and within a 10-minute walk of Imperial College London. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overlooking tranquil Vincent Square in the heart of Westminster; The Wellington combines contemporary design with character. Each of the 84 spacious guestrooms and apartments (with kitchenette) feature: stylish interiors, en suite bathrooms, air-conditioning, complimentary Wi-Fi and work desk with USB port and international adaptor socket. The 24hr gym is equipped with cardio machines, bodyweight apparatus and free weights. The restaurant serves a full English breakfast and an Italian inspired la carte menu for lunch & dinner. The convivial atmosphere of the lounge bar makes it the perfect setting for cocktails or afternoon tea (24hr room service is available). There are two innovative & unique conference rooms and landscaped lawns. Both Wellington Suite (maximum capacity 125 delegates) and Chapel Suite (maximum capacity 85 delegates) combine period features including parquet flooring, stained glass windows and vaulted ceilings, with modern technology. The lawns are ideal for summer BBQs. Local iconic landmarks include Buckingham Palace, Houses of Parliament and Big Ben and Westminster Abbey.
Overall 8,5 Excellent
Based on 1 982 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,0
Okay
4,0
Pros: Location was pretty central to wait we needed during our stay
Excellent
10,0
Pros: The staff were brilliant and made sure our anniversary was really special. Great location and would definately stay here again
Excellent
8,0
Pros: Location, appearance and cleanliness.
Good
6,0
Pros: Clean and location
Excellent
10,0
Pros: Nice all over, bed nice,,room,everything
Details
Reviews
Overall 8,5 Excellent
Based on 1 982 reviews
Location
9,4
Cleanliness
9,1
Vibe
9,0
WiFi
8,7
Service
8,2
Wellness
7,9
Room
7,8
Comfort
7,1
Breakfast
6,2
Bar
5,3
Cleanliness
9,6
Location
9,3
Vibe
9,2
Service
8,2
Room
7,5
Comfort
6,3
Breakfast
6,1
Value
5,2
Location
9,5
Cleanliness
9,0
Service
8,2
Room
7,0
Breakfast
6,4
Location
9,6
Cleanliness
9,3
Service
8,1
Room
7,8
Breakfast
6,5
Location
9,2
Service
8,4
Room
8,1
Comfort
7,4
8,0 Excellent
Pros:
Cons: We arrived at 8 am after a 7 hour flight, but had to wait until 3pm to get a room
4,0 Okay
Pros: Location was pretty central to wait we needed during our stay
Cons: The front staff and concierge were not knowledgable about the area and services we asked about...parking, open restaurants, cash machines. No one from.staff offered to assist with luggage and could not.provide a bell.cart. Mini bar in room was empty, no hair dryer, one set of slippers for 2 guests in the room. Bed and linens old, unattractive, and blanket too small for the bed. Overall small and appeared run down.
10,0 Excellent
Pros: The staff were brilliant and made sure our anniversary was really special. Great location and would definately stay here again
Cons: Nothing
8,0 Excellent
Pros: Location, appearance and cleanliness.
Cons: For 2 people, bed needs 2 sets of blankets/duvets. Hotel key card needed to be reactivated multiple times.
6,0 Good
Pros: Clean and location
Cons: You had to ask for breakfast stock no matter what time you stranded breakfast only ever 4 sausages at most available for example and no bacon. When other guests such as a que of 4 people for breakfast they would then bring out 4 sausages by which point several more had joined the breakfast que. Some of it despite being in hot plates was cold. Staff were awkward and some rude as if you were their last priority. Not sure if I didnt meet their standard of important because I was young ish or just didn't look like a good enough class of importance for them. Room was right by reception and the main door. Normally hotel beds are too soft so you melt, this was so hard sleeping on a floor would be more comfortable broken disrupted sleep due to discomfort.
10,0 Excellent
Pros: Nice all over, bed nice,,room,everything
Cons:
Overlooking tranquil Vincent Square in the heart of Westminster; The Wellington combines contemporary design with character. Each of the 84 spacious guestrooms and apartments (with kitchenette) feature: stylish interiors, en suite bathrooms, air-conditioning, complimentary Wi-Fi and work desk with USB port and international adaptor socket. The 24hr gym is equipped with cardio machines, bodyweight apparatus and free weights. The restaurant serves a full English breakfast and an Italian inspired la carte menu for lunch & dinner. The convivial atmosphere of the lounge bar makes it the perfect setting for cocktails or afternoon tea (24hr room service is available). There are two innovative & unique conference rooms and landscaped lawns. Both Wellington Suite (maximum capacity 125 delegates) and Chapel Suite (maximum capacity 85 delegates) combine period features including parquet flooring, stained glass windows and vaulted ceilings, with modern technology. The lawns are ideal for summer BBQs. Local iconic landmarks include Buckingham Palace, Houses of Parliament and Big Ben and Westminster Abbey.
A stay at The Chilworth London Paddington places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 4 343 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9,0
Pros: clean, provisions, friendly
Excellent
9,0
Pros: Really friendly staff. Quite a convenient location and close to Paddington station, peaceful environment. The room was sparkling clean with tea, coffee, cookies, and water available for you. I had included breakfast and can confirm that it has quite good quality and tastes well.
Excellent
8,0
Pros: location for my needs
Excellent
10,0
Pros: Staff very friendly really impressed with the hotel
Excellent
10,0
Pros: Exceptional value for money in a great location and with friendly staff that far exceed anything you could want or expect. The rooms are modern and very clean with good facilities. The breakfast was good quality. They knew it was our anniversary and set up a lovely welcome for us. Absolutely no complaints, highly recommend.
Excellent
10,0
Pros: We were upgraded to a bigger room and given a bottle of Bubbly (such an amazing start for our weekend) when we arrived and the staff was so friendly! Amazing location to central London and Paddington station. We will definitely be back!
Okay
4,8
Pros: room is crazy small. Could not even take the chair under the table out to seat as it was too close to the bedroom. Could not open the luggage if not on the bed. One of the 2 main lights was not working.
Excellent
8,0
Pros: Location
Excellent
10,0
Pros: Everything was perfect.
Details
Reviews
Overall 8,3 Excellent
Based on 4 343 reviews
Location
9,6
Service
9,1
Breakfast
8,6
Food
7,7
WiFi
7,6
Room
6,1
Comfort
3,6
Location
9,6
Service
9,1
Breakfast
8,5
Room
6,4
WiFi
6,3
Comfort
4,4
Location
9,4
Service
9,1
Breakfast
8,8
Cleanliness
8,4
WiFi
5,9
Room
5,6
Comfort
2,9
Location
9,5
Breakfast
8,7
Service
8,5
Room
6,4
Comfort
4,2
Location
9,8
Service
9,2
Breakfast
8,6
Room
5,1
Comfort
2,8
9,0 Excellent
Pros: clean, provisions, friendly
Cons: staff, room, food, friendly, central.
9,0 Excellent
Pros: Really friendly staff. Quite a convenient location and close to Paddington station, peaceful environment. The room was sparkling clean with tea, coffee, cookies, and water available for you. I had included breakfast and can confirm that it has quite good quality and tastes well.
Cons: I believe it isn't related to all rooms but at least in mine, it was a little bit noisy as there was a big aircon in front of my window working all night.
8,0 Excellent
Pros: location for my needs
Cons: would like a lounge or bar .. for women alone this is a bonus.
10,0 Excellent
Pros: Staff very friendly really impressed with the hotel
Cons:
10,0 Excellent
Pros: Exceptional value for money in a great location and with friendly staff that far exceed anything you could want or expect. The rooms are modern and very clean with good facilities. The breakfast was good quality. They knew it was our anniversary and set up a lovely welcome for us. Absolutely no complaints, highly recommend.
Cons: Nothing.
10,0 Excellent
Pros: We were upgraded to a bigger room and given a bottle of Bubbly (such an amazing start for our weekend) when we arrived and the staff was so friendly! Amazing location to central London and Paddington station. We will definitely be back!
Cons:
4,8 Okay
Pros: room is crazy small. Could not even take the chair under the table out to seat as it was too close to the bedroom. Could not open the luggage if not on the bed. One of the 2 main lights was not working.
Cons:
8,0 Excellent
Pros: Location
Cons: Room was tiny
10,0 Excellent
Pros: Everything was perfect.
Cons: Nothing
A stay at The Chilworth London Paddington places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Boasting a prime location in the prestigious Royal Borough of Kensington and Chelsea, 100 Queen's Gate Hotel London, Curio Collection by Hilton, is on the doorstep of iconic cultural attractions including the Royal Albert Hall, Natural History Museum, Science Museum, and Victoria & Albert Museum. Enjoy a leisurely stroll from our historic, Victorian-style hotel to Harrods, Notting Hill, Kensington Palace, Hyde Park and the designer boutiques of Knightsbridge. Following a multimillion-pound refurbishment, guest rooms and suites at our Kensington hotel exude elegance and feature complimentary WiFi, electronic newspapers, 49-inch flat-screen HDTVs with Chromecast, and bathroom amenities by Floris London. Unwind in a stylish Deluxe or Luxury bedroom with upgraded amenities and additional space. For a unique experience, select a two-level Duplex suite, boasting a top-floor location. Enjoy a workout in our state-of-the-art gymnasium or host a small meeting in one of two elegant boardrooms. Savour fine British-French fusion cuisine in W/A Kensington Restaurant & Bar, or unwind with a late-night drink in our concept cocktail bar ESQ. For a traditional Botanical Afternoon Tea or pre-theatre drinks in a sophisticated atrium setting, visit Botanica. 100 Queen's Gate Hotel London offers 24-hour room service so you can dine in the comfort of your room or suite, day or night.
Overall 8,2 Excellent
Based on 920 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
4,0
Pros: Service at front desk was fine. Helpful, pleasant people, led me to room when had trouble finding it going up, down, around long narrow corridors. Also clerk gave directions on London streets, googling and printing out maps, appreciated service.
Excellent
10,0
Pros: Very good location, good clean rooms and extremely friendly and accommodating staff.
Excellent
10,0
Pros: The room was perfect, very good ambience everywhere. The staff are excellent in particular Rafiq the concierge expert.
Excellent
9,0
Pros: The size of the room/apartment!, the warmth of the staff & the look/location of the hotel & a decent buffet breakfast. Plus 2 decent TVs & an unenvironmentally friendly, pod coffee maker in the room.
Excellent
9,0
Pros: Clean & good location
Excellent
8,0
Pros: Breakfast
Excellent
10,0
Pros: Excellent location and helpful staff. Breakfast was delicious. Room was clean Free wifi
Excellent
9,0
Pros: We had an upgrade which was great, the room was very quiet and the bed very comfortable, had the best two nights sleep for a long time. The location was ideal for the Albert hall and tube station. The area had a community feel.
Poor
1,0
Pros: Location
Good
7,0
Pros: Location
Excellent
9,0
Pros: Fantastic location and very friendly and efficient staff
Good
7,0
Pros: Location
Details
Reviews
Overall 8,2 Excellent
Based on 920 reviews
Location
9,9
Vibe
9,2
Breakfast
8,1
Service
7,6
Room
5,3
Comfort
3,3
Location
9,9
Vibe
9,0
Breakfast
8,1
Service
7,3
Room
4,9
Comfort
3,0
Location
9,9
Vibe
9,1
Breakfast
8,1
Service
8,1
Room
6,0
Comfort
4,3
Location
9,9
Vibe
9,0
Breakfast
8,1
Service
7,3
Room
4,3
Comfort
2,9
Location
9,9
Vibe
8,9
Breakfast
8,2
Service
7,8
Room
4,5
Comfort
3,0
4,0 Okay
Pros: Service at front desk was fine. Helpful, pleasant people, led me to room when had trouble finding it going up, down, around long narrow corridors. Also clerk gave directions on London streets, googling and printing out maps, appreciated service.
Cons: Hotel remodeling to 5 stars but renovations confined to lobby, some rooms. In my room, table was too close to bed, had to sit sideways to use computer. Also: hotel is a firetrap, unsafe, confusing. No toilet on ground level, long walk to find it upstairs.
10,0 Excellent
Pros: Very good location, good clean rooms and extremely friendly and accommodating staff.
Cons: No comment.
10,0 Excellent
Pros: The room was perfect, very good ambience everywhere. The staff are excellent in particular Rafiq the concierge expert.
Cons: Nothing
9,0 Excellent
Pros: The size of the room/apartment!, the warmth of the staff & the look/location of the hotel & a decent buffet breakfast. Plus 2 decent TVs & an unenvironmentally friendly, pod coffee maker in the room.
Cons: A lot of the hotel is being renovated so there were lots of builders, building materials & building noise during the day. The free standing ac unit in the room was ugly & didn’t even heat the room. No gym, spa or pool.
9,0 Excellent
Pros: Clean & good location
Cons: The bed was not comfortable & was not a queen bed
8,0 Excellent
Pros: Breakfast
Cons: Room wasn’t spacious
10,0 Excellent
Pros: Excellent location and helpful staff. Breakfast was delicious. Room was clean Free wifi
Cons: Pillows were not very comfortable
9,0 Excellent
Pros: We had an upgrade which was great, the room was very quiet and the bed very comfortable, had the best two nights sleep for a long time. The location was ideal for the Albert hall and tube station. The area had a community feel.
Cons: Cant think of anything.
1,0 Poor
Pros: Location
Cons: They put me in cold( non heated) dumped room, and I was also bitten by some bags, most likely bedbugs. When I complained was told that their Maintenance department have no evidence of the alleged bedbugs and was treated appallingly. No compen
7,0 Good
Pros: Location
Cons: Hotel was under construction. Had I known I may have made a different selection. Also I was given a room without a window and others not available.
9,0 Excellent
Pros: Fantastic location and very friendly and efficient staff
Cons: The staff is amazing
7,0 Good
Pros: Location
Cons: Ongoing construction. Noisy due to construction
Boasting a prime location in the prestigious Royal Borough of Kensington and Chelsea, 100 Queen's Gate Hotel London, Curio Collection by Hilton, is on the doorstep of iconic cultural attractions including the Royal Albert Hall, Natural History Museum, Science Museum, and Victoria & Albert Museum. Enjoy a leisurely stroll from our historic, Victorian-style hotel to Harrods, Notting Hill, Kensington Palace, Hyde Park and the designer boutiques of Knightsbridge. Following a multimillion-pound refurbishment, guest rooms and suites at our Kensington hotel exude elegance and feature complimentary WiFi, electronic newspapers, 49-inch flat-screen HDTVs with Chromecast, and bathroom amenities by Floris London. Unwind in a stylish Deluxe or Luxury bedroom with upgraded amenities and additional space. For a unique experience, select a two-level Duplex suite, boasting a top-floor location. Enjoy a workout in our state-of-the-art gymnasium or host a small meeting in one of two elegant boardrooms. Savour fine British-French fusion cuisine in W/A Kensington Restaurant & Bar, or unwind with a late-night drink in our concept cocktail bar ESQ. For a traditional Botanical Afternoon Tea or pre-theatre drinks in a sophisticated atrium setting, visit Botanica. 100 Queen's Gate Hotel London offers 24-hour room service so you can dine in the comfort of your room or suite, day or night.
In the heart of one of London’s most famous neighborhoods and prime shopping areas, the award-winning NH London Kensington hotel provides an incomparable base for exploring the city’s sights. From the hotel, guests can walk and experience the outstanding shopping along Kensington High Street, the lush greenery of Holland Park, and musical performances at Royal Albert Hall. The Natural History Museum and Science Museum are also accessible on foot. A five-minute walk to the Earl’s Court Underground station connects guests with other world-class London sites like Hyde Park, the British Museum, the Tower of London, Big Ben, the Houses of Parliament, the Tate Modern, Buckingham Palace, and Westminster Abbey. NH London Kensington’s 121 rooms with their stylish, modern look include free Wi-Fi and a TV with international channels. Some of the rooms provide the guest with roof window and lovely views of the garden. 1 meeting room is available to host small and intimate gatherings of up to 25 people. The hotel also offers a business center. For dining, the hotel boasts a 24-hour room service. In the morning, the extensive buffet allows guests to create their own full English breakfasts. The relaxing indoor Garden Lounge Bar, open from 8 am to midnight, serves drinks with verdant garden views. The adjacent garden provides an alternative tranquil place to read, contemplate, or sip a cocktail.
Overall 8,1 Excellent
Based on 2 768 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4,0
Pros: Location was convenient, and the room was a good size, however below standard in appearance which was disappointing.
Excellent
10,0
Pros: Staff lovely. Breakfast amazing. Great location. Free parking and late check-out as were unable to provide a 'complimentary upgrade'. Will certainly stay again.
Okay
4,5
Pros: Location
Excellent
8,0
Pros: Nice clean hotel. Lovey staff and comfy bed. Bit noisy from the road in the early morning so get a room at the back. Would stay again.
Excellent
8,0
Pros: The bar lounge and restaurant area with the conservatory and the garden wrapped around it was superb. The staff was friendly and efficient. Breakfast was good and requirements were dealt with swiftly.
Good
6,0
Pros: It is well located with a bus stop in front of the hotel and the underground a 10 minute walk away. Full with simple but good restaurants in the area. We went to the Siam Secret Thai restaurant, the Japanese restaurant, The Pizza place (sourdough), and we had breakfast at the Paul bakery place, and in one of the pubs. The hotel is fine and our room was overlooking the garden so it was pretty quiet at night. The staff did not make any effort providing an early checking-in not even when coming back from lunch at 14:30. We finally could get to our room at 19:30 when we were back from the city center, but not before waiting another 10 minutes because the lady at the front desk was busy checking in 2 Chinese ladies and chatting about Coronavirus, even though all we needed was our luggage and the key to our room (we had already checked in at 12). Please don't expect the NH Hotel Kensington go the extra mile for their clients, because they simply won't.
Excellent
9,0
Pros: The bed was comfortable,pleasantly surprised by the location(close to the Tube) and the staff were so nice
Good
6,8
Pros: Location was great - in a nice neighborhood with tube stop, restaurants, laundry, and grocery stores nearby. Unable to check in early. The rooms were clean and maids responded to special request.
Details
Reviews
Overall 8,1 Excellent
Based on 2 768 reviews
Location
9,5
Service
8,7
Breakfast
8,5
Room
5,7
Vibe
5,0
WiFi
3,7
Wellness Area
1,1
Location
9,7
Service
8,6
Breakfast
8,3
Room
4,4
Vibe
4,1
Location
9,6
Service
8,9
Breakfast
8,4
Room
5,6
Vibe
3,8
Location
9,4
Breakfast
8,7
Service
8,3
Room
5,4
Location
9,6
Service
8,6
Breakfast
8,4
Amenities
6,6
Cleanliness
5,3
Room
5,3
Vibe
3,8
4,0 Okay
Pros: Location was convenient, and the room was a good size, however below standard in appearance which was disappointing.
Cons: The room didn't meet our standards and we requested a room change
10,0 Excellent
Pros: Staff lovely. Breakfast amazing. Great location. Free parking and late check-out as were unable to provide a 'complimentary upgrade'. Will certainly stay again.
Cons:
4,5 Okay
Pros: Location
Cons: “Garden level” room filled with cigarette smoke every night and every morning. Staff were rude, unwelcoming and showed complete apathy when told about the cigarette smoke.
8,0 Excellent
Pros: Nice clean hotel. Lovey staff and comfy bed. Bit noisy from the road in the early morning so get a room at the back. Would stay again.
Cons:
8,0 Excellent
Pros: The bar lounge and restaurant area with the conservatory and the garden wrapped around it was superb. The staff was friendly and efficient. Breakfast was good and requirements were dealt with swiftly.
Cons: The reception was singularly unhelpful in assisting with the kond of room thta I wanted, inspite of my being there for 6 days. Other than this one negative, the reception staff were very good too.
6,0 Good
Pros: It is well located with a bus stop in front of the hotel and the underground a 10 minute walk away. Full with simple but good restaurants in the area. We went to the Siam Secret Thai restaurant, the Japanese restaurant, The Pizza place (sourdough), and we had breakfast at the Paul bakery place, and in one of the pubs. The hotel is fine and our room was overlooking the garden so it was pretty quiet at night. The staff did not make any effort providing an early checking-in not even when coming back from lunch at 14:30. We finally could get to our room at 19:30 when we were back from the city center, but not before waiting another 10 minutes because the lady at the front desk was busy checking in 2 Chinese ladies and chatting about Coronavirus, even though all we needed was our luggage and the key to our room (we had already checked in at 12). Please don't expect the NH Hotel Kensington go the extra mile for their clients, because they simply won't.
Cons: The charge 35 pounds in advanced to my credit card for mini bar consumptions (for a pretty empty minibar!), and said it will be returned automatically once we have done the check out. Guess what? They did not return it automatically and I had to call them and ask for it.
9,0 Excellent
Pros: The bed was comfortable,pleasantly surprised by the location(close to the Tube) and the staff were so nice
Cons: Nothing
6,8 Good
Pros: Location was great - in a nice neighborhood with tube stop, restaurants, laundry, and grocery stores nearby. Unable to check in early. The rooms were clean and maids responded to special request.
Cons: Hard beds, bathroom grout and other areas needed attention - not up to 4 star rating.
In the heart of one of London’s most famous neighborhoods and prime shopping areas, the award-winning NH London Kensington hotel provides an incomparable base for exploring the city’s sights. From the hotel, guests can walk and experience the outstanding shopping along Kensington High Street, the lush greenery of Holland Park, and musical performances at Royal Albert Hall. The Natural History Museum and Science Museum are also accessible on foot. A five-minute walk to the Earl’s Court Underground station connects guests with other world-class London sites like Hyde Park, the British Museum, the Tower of London, Big Ben, the Houses of Parliament, the Tate Modern, Buckingham Palace, and Westminster Abbey. NH London Kensington’s 121 rooms with their stylish, modern look include free Wi-Fi and a TV with international channels. Some of the rooms provide the guest with roof window and lovely views of the garden. 1 meeting room is available to host small and intimate gatherings of up to 25 people. The hotel also offers a business center. For dining, the hotel boasts a 24-hour room service. In the morning, the extensive buffet allows guests to create their own full English breakfasts. The relaxing indoor Garden Lounge Bar, open from 8 am to midnight, serves drinks with verdant garden views. The adjacent garden provides an alternative tranquil place to read, contemplate, or sip a cocktail.
A stay at Park Grand London Lancaster Gate places you in the heart of London, within a 10-minute walk of Kensington Gardens and Hyde Park. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,0 Excellent
Based on 1 846 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,5
Pros: Staff was friendly and accommodating. Great location, near Hyde Park and Paddington and Lancaster Gate Tube stations.
Good
6,0
Good
7,0
Pros: Service was good on arrival. Receptionist was very helpful and a employee carried our bags up to the room. They also stored our bags on the departure date so we could explore London. Bed was large and toiletries were high quality.
Excellent
8,5
Pros: Very nice staff, clean and great location
Excellent
9,2
Pros: Appreciated that reception team took into consideration my request about a higher floor. The view from the 4th floor entrance side is beautiful and authentic, the room is very clean and the AC works in both modes, making it very easy to warm up the room. Very good bed and shower. Reception team is great, Petrut (I so hope I remember the name correctly) is super fun to talk to.
Good
6,7
Pros: Location, staff, cleanliness
Okay
5,0
Pros: Nice room and compact.
Excellent
8,0
Pros: The beds are comfy
Good
6,5
Excellent
8,5
Pros: The hotel was clean and reasonably priced. The staff were friendly and helpful.
Excellent
10,0
Pros: Lovely kind staff - Italian lady on reception and bogdan on concierge we’re so welcoming and friendly
Excellent
9,0
Pros: We like the area and the staff. They are always extremely friendly and helpful.
Details
Reviews
Overall 8,0 Excellent
Based on 1 846 reviews
Location
9,8
Service
9,2
Breakfast
8,3
WiFi
6,5
Room
5,2
Amenities
4,1
Comfort
2,7
Location
9,7
Service
8,7
Breakfast
8,2
Room
4,0
Comfort
2,2
Location
9,7
Service
9,0
Breakfast
8,1
Cleanliness
6,5
Room
5,3
Amenities
4,1
Comfort
2,5
Location
9,8
Service
8,9
Breakfast
8,2
Room
5,0
Amenities
3,9
Comfort
3,2
Location
9,8
Service
9,0
Breakfast
8,1
Cleanliness
6,8
Room
4,9
Comfort
2,9
8,5 Excellent
Pros: Staff was friendly and accommodating. Great location, near Hyde Park and Paddington and Lancaster Gate Tube stations.
Cons: Room was small, but fine for a long weekend stay. Wifi was slow.
6,0 Good
Pros:
Cons: Shower was blocked Shelf was unstable and not screwed i properly ...fell on my head (Health and Safety)
7,0 Good
Pros: Service was good on arrival. Receptionist was very helpful and a employee carried our bags up to the room. They also stored our bags on the departure date so we could explore London. Bed was large and toiletries were high quality.
Cons: We were notified we had a free room upgrade however the room was located in a corridor away from others. Room temperature was cold due to draft from a window where seal had broken. We put some food in the mini fridge in the room and later found that the fridge wasn't switch on meaning food went bad. Some of the furnishing were a bit tiered and needed a little refresh.
8,5 Excellent
Pros: Very nice staff, clean and great location
Cons:
9,2 Excellent
Pros: Appreciated that reception team took into consideration my request about a higher floor. The view from the 4th floor entrance side is beautiful and authentic, the room is very clean and the AC works in both modes, making it very easy to warm up the room. Very good bed and shower. Reception team is great, Petrut (I so hope I remember the name correctly) is super fun to talk to.
Cons: Would be amazing if you added toilet brush in the rooms and had more umbrellas for guests during rainy seasons. Otherwise really nice.
6,7 Good
Pros: Location, staff, cleanliness
Cons: Small room/bed
5,0 Okay
Pros: Nice room and compact.
Cons: Cold room ☹️
8,0 Excellent
Pros: The beds are comfy
Cons:
6,5 Good
Pros:
Cons: More spacious room.
8,5 Excellent
Pros: The hotel was clean and reasonably priced. The staff were friendly and helpful.
Cons: Not many amenities and limited bar/restaurant.
10,0 Excellent
Pros: Lovely kind staff - Italian lady on reception and bogdan on concierge we’re so welcoming and friendly
Cons:
9,0 Excellent
Pros: We like the area and the staff. They are always extremely friendly and helpful.
Cons:
A stay at Park Grand London Lancaster Gate places you in the heart of London, within a 10-minute walk of Kensington Gardens and Hyde Park. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 7,7 Good
Based on 21 830 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
3,8
Pros: Location
Good
6,0
Excellent
8,3
Pros: A really good location less than five minutes walk from Tottenham Court Road station. Room size was ideal for a two night stay,bed was very comfortable with tea making facilities,television and telephone. Breakfast was plentiful with a good choice of hot and cold items. Staff were friendly and helpful. As we were staying during the coronavirus breakout there were hand sanitiser dispensers in reception although little evidence of guests using them.
Okay
5,0
Pros: Convenient location in the centre of London
Mediocre
3,0
Pros: Location
Excellent
9,0
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Excellent
9,0
Pros: Lack of parking space
Excellent
8,2
Pros: Clean room, location
Poor
1,0
Good
6,0
Pros: Good location
Okay
5,0
Pros: The property is in a great location but is very dated. Apparently they are going to do a refurbishment which is needed
Okay
4,0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Details
Reviews
Overall 7,7 Good
Based on 21 830 reviews
Location
9,8
Service
8,2
Breakfast
6,8
WiFi
5,5
Room
4,2
Comfort
2,5
Location
9,8
Service
8,0
Breakfast
7,5
Vibe
3,8
Room
3,7
WiFi
3,7
Comfort
2,2
Location
9,8
Service
7,8
Breakfast
7,2
Pool
5,8
Room
4,4
WiFi
4,2
Comfort
2,7
Vibe
2,7
Amenities
2,3
Location
9,8
Service
8,0
Breakfast
6,8
Room
4,3
WiFi
4,2
Vibe
3,0
Amenities
2,4
Comfort
2,2
Location
9,7
Service
7,7
Wellness Area
6,5
Breakfast
6,3
Room
3,4
WiFi
3,3
Vibe
3,0
Amenities
2,6
Comfort
2,4
3,8 Mediocre
Pros: Location
Cons: Every day I woke up bed was wet with damp feel so ill now, place looked like a prison at times had no hot water. Even no running water at all
6,0 Good
Pros:
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge
Breakfast is very good
Rooms are unlike in the pictures
The hotel needs a lot of updates
8,3 Excellent
Pros: A really good location less than five minutes walk from Tottenham Court Road station. Room size was ideal for a two night stay,bed was very comfortable with tea making facilities,television and telephone. Breakfast was plentiful with a good choice of hot and cold items. Staff were friendly and helpful. As we were staying during the coronavirus breakout there were hand sanitiser dispensers in reception although little evidence of guests using them.
Cons: It would be helpful to have had more hotel information available in the room. More notices could have posted around the hotel and in the rooms regarding precautions guests should take to protect themselves and others in relation to the coronavirus. Some areas of the hotel around corridors and lifts needed brighter decor.
5,0 Okay
Pros: Convenient location in the centre of London
Cons: When we checked into our hotel room, we discovered there was no soap to wash our hands, with the current situation of Coronavirus, house keeping needs to be up to scratch. Plus on the following day our room had no running water for 2 hours so we couldn't wash our hands. Also the room was small and cramped.
3,0 Mediocre
Pros: Location
Cons: Its was dirty
9,0 Excellent
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Cons: the water bottle stuck in vending machine ; i visited 4 different floors, in order to find vending machine has no water bottle stucked.
9,0 Excellent
Pros: Lack of parking space
Cons:
8,2 Excellent
Pros: Clean room, location
Cons:
1,0 Poor
Pros:
Cons: In Force Majeure situations and canceled flights - it's normally 1. give the answer on multiple requests for rebooking or 2. send back the money - looks there is no future for next stay in London -
6,0 Good
Pros: Good location
Cons: Reception staff member rude on arrival
5,0 Okay
Pros: The property is in a great location but is very dated. Apparently they are going to do a refurbishment which is needed
Cons:
4,0 Okay
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Cons: No toiletries or fridge. Tiny double bed in awkwardly shaped room. In Europe it would have been marked up as a no frills business hotel and would have cost far less.
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Great location for London's city centre attractions. The bright lights of London beckon with a stay at the Corus Hotel Hyde Park, Sure Hotel Collection by Best Western. We're in a prime spot for exploring Central London, whether you're shopping for luxury brands at Harrods, rowing a boat across the Serpentine or having a night out in the West End. Just a stone's throw from Lancaster Gate Tube Station, it couldn't be easier to experience the sights and smells of the UK's glittering capital. This elegant 200-year-old Grade II-listed Georgian mansion in Bayswater overlooks Hyde Park, where you can go for a pre-breakfast stroll or jog around this vast open space and dip your toe into the water at the Diana Memorial Fountain. Good food and drink is an important part of our culture, and our conservatory brasserie serves delicious Malaysian and British flavors. When your day is done, settle down for the night in one of our 389 air-conditioned bedrooms. Blending historic Georgian charm with modern home comforts, all our rooms have complimentary Wi-Fi, luxury toiletries, plush bedding, flat-screen satellite TVs and 24-hour room service. Our executive and deluxe rooms have additional perks, including a Tchibo espresso machine, dressing gown and slippers.
Overall 7,6 Good
Based on 9 210 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Poor
1,0
Pros: LOCATION is the only good thing about this racist hotel
Excellent
8,0
Pros: Nice hotel and very clean , would have been nice to have a view out off our window and a slightly bigger room
Good
7,7
Pros: The hotel close to underground train
Excellent
8,0
Pros: The French Hotel Manager was really friendly and very professional. Very friendly personnel especially the concierge and the reception team.
Excellent
8,0
Pros: The room isn’t bad, it’s a renovation of an older spot , it’s just a bit shoebox like. The bathrooms are not only the size of a closet, but have an open shower, so bring some dip flips if you plan to stay more than one night.
Good
6,0
Pros: Lication and room size
Excellent
10,0
Pros: Location, outstanding staff, beautiful architecture, bus stop and Underground a few hundred feet away. If traveling by Underground from Heathrow to the hotel, get off at the Lancaster Gate Station.
Excellent
8,0
Pros: Great location, plenty of restaurants nearby Next door to tube station Quiet
Good
7,1
Pros: Breakfast was good and the room small but functional. Was dissapointed that we had one member out of 4 who couldn't make it as he had a medical emergency but we were still charged for the room as per terms and conditions which i understand but was hoping for a bit of leeway.
Okay
4,0
Excellent
8,0
Pros: Our room was very nice, clean and had a nice view, the location was very good, easy access for public transport and eating out, Marble Arch was within walking distance through Hyde Park did not have breakfast there
Excellent
9,0
Pros: People who work there are very nice, friendly & also helpful. It's in a very convenient location if someone wants to see London.
Details
Reviews
Overall 7,6 Good
Based on 9 210 reviews
Location
9,7
Service
8,5
Breakfast
8,4
WiFi
7,3
Room
4,1
Wellness Area
3,0
Comfort
2,6
Location
9,9
Service
8,9
Breakfast
8,4
WiFi
5,6
Room
4,2
Comfort
2,7
Location
9,9
Service
8,4
Breakfast
7,8
WiFi
5,7
Room
4,1
Comfort
2,6
Location
10,0
Service
8,4
Breakfast
8,1
Vibe
5,3
Room
4,8
Comfort
3,4
Location
9,7
Breakfast
8,3
Service
7,8
Vibe
4,8
Room
3,3
Comfort
2,4
1,0 Poor
Pros: LOCATION is the only good thing about this racist hotel
Cons: 1-RACISM: From the reception team as they wanted us to pay insurance amount equivalent to our stay amount !!!! When we asked why we got the answer that : WE’RE NOT BRITISH & It’s a hotel policy , and i refused to pay for it so they say ok no problem !!! 2-The Room itself is as bad as it comes : Only heating mood available on the broken AC and the windows was leaking Cold Air All night long !! 3-The Toilet is SO SMALL that i had to enter with my side in order use it The Whole Room was like a prison CELL with a VERY NARROW STAIRS to go down to the room as in the pictures !! 4- I need to to be compensated for the whole stay amount and please remove the hotel from your website as staff are racist and always giving the Angry face.
8,0 Excellent
Pros: Nice hotel and very clean , would have been nice to have a view out off our window and a slightly bigger room
Cons: VERY SMALL ROOM AND BATHROOM
7,7 Good
Pros: The hotel close to underground train
Cons: Bathroom water pressure for toilet is very week! Need to flush at least 2 time. It’s take forever to wait for the decoy flush
8,0 Excellent
Pros: The French Hotel Manager was really friendly and very professional. Very friendly personnel especially the concierge and the reception team.
Cons: Breakfast was good enough but there was always something missing on the buffet without replacement and the answer from the waiter was that you can come tomorrow and probably you will find it.
8,0 Excellent
Pros: The room isn’t bad, it’s a renovation of an older spot , it’s just a bit shoebox like. The bathrooms are not only the size of a closet, but have an open shower, so bring some dip flips if you plan to stay more than one night.
Cons:
6,0 Good
Pros: Lication and room size
Cons: The price
10,0 Excellent
Pros: Location, outstanding staff, beautiful architecture, bus stop and Underground a few hundred feet away. If traveling by Underground from Heathrow to the hotel, get off at the Lancaster Gate Station.
Cons: If you are from the US, they do not provide wash clothes with the towels. Mattress soft and worn in the middle. Full size bed is smaller than USA full staff.
8,0 Excellent
Pros: Great location, plenty of restaurants nearby Next door to tube station Quiet
Cons:
7,1 Good
Pros: Breakfast was good and the room small but functional. Was dissapointed that we had one member out of 4 who couldn't make it as he had a medical emergency but we were still charged for the room as per terms and conditions which i understand but was hoping for a bit of leeway.
Cons: see above
4,0 Okay
Pros:
Cons: I went through the trouble of pre-authorizing a credit card so that the guest wouldn't have to pay onsite, and they charged the guest anyway. This is not the first time that their reservations department and front desk have totally failed me.
8,0 Excellent
Pros: Our room was very nice, clean and had a nice view, the location was very good, easy access for public transport and eating out, Marble Arch was within walking distance through Hyde Park did not have breakfast there
Cons: Our room cards didn't work the four times we returned to the hotel after being out this was annoying as I kept having to go back down to reception, the receptionist was very sorry this was happening, everything else was really good
9,0 Excellent
Pros: People who work there are very nice, friendly & also helpful. It's in a very convenient location if someone wants to see London.
Cons: Bathroom Flash of the room we stayed is very slow to fill up the tank.
Great location for London's city centre attractions. The bright lights of London beckon with a stay at the Corus Hotel Hyde Park, Sure Hotel Collection by Best Western. We're in a prime spot for exploring Central London, whether you're shopping for luxury brands at Harrods, rowing a boat across the Serpentine or having a night out in the West End. Just a stone's throw from Lancaster Gate Tube Station, it couldn't be easier to experience the sights and smells of the UK's glittering capital. This elegant 200-year-old Grade II-listed Georgian mansion in Bayswater overlooks Hyde Park, where you can go for a pre-breakfast stroll or jog around this vast open space and dip your toe into the water at the Diana Memorial Fountain. Good food and drink is an important part of our culture, and our conservatory brasserie serves delicious Malaysian and British flavors. When your day is done, settle down for the night in one of our 389 air-conditioned bedrooms. Blending historic Georgian charm with modern home comforts, all our rooms have complimentary Wi-Fi, luxury toiletries, plush bedding, flat-screen satellite TVs and 24-hour room service. Our executive and deluxe rooms have additional perks, including a Tchibo espresso machine, dressing gown and slippers.
Landmark hotel near the Tube and museums, with two restaurants and a pub Holiday Inn® London - Kensington Forum hotel is just steps from the Piccadilly, Circle and District Tube lines at Gloucester Road Station.Heathrow Airport (LHR) is 30 minutes away on the Heathrow Express train, and it's a five-minute Tube ride to Victoria Station. Buses stop right outside the hotel. Kids love the animatronic dinosaurs at the nearby Natural History Museum, and it's a quick stroll to the renowned Victoria and Albert Museum or concerts at Royal Albert Hall. Fashionable Knightsbridge stores such as the iconic Harrods are a 25-minute walk. The hotel's 11 versatile, naturally lit event spaces hold up to 400 guests, and there's a Business Centre. The Olympia exhibition centre is 1.5 miles away.At this hotel you can enjoy:- Free Wi-Fi- 24-hour room service- On-site parking- Kids stay and eat freeThe 906 bedrooms come with pillow menus for a good night's sleep. Sofa beds are available for the kids. Start your day with a workout in the fitness centre, then sit down to a full English and continental buffet breakfast. Sample modern International dishes at Ashburn S.W.7 Bar & Restaurant. You can sip a cup of Starbucks coffee in the lobby lounge. Later, relax over a pint on the patio or in the cosy Tavern Pub.
Overall 7,6 Good
Based on 8 648 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,0
Pros: Very convenient for the Underground. Very welcoming, helpful and friendly staff at reception. Room was quiet, clean and well equipped. Bed was so comfortable - I slept really well during my visit.
Excellent
9,0
Pros: The staff were friendly and helpful, especially the three different concierge who helped us. Location is great. Surprisingly quiet. The room was small, but adequate. The bed was comfortable; the bed linens and towels were beyond expectations.
Excellent
8,0
Pros: Breakfast was excellent.
Okay
4,0
Pros: The View from our room on the 25th floor was fantastic, the breakfast was very good unfortunately that was the highlight of the weekend,,,,,,,,,,,,
Good
7,1
Pros: It was in a convenient location.
Excellent
8,0
Mediocre
3,0
Pros: Location the hotel was near public transportation.
Excellent
8,0
Pros: The staff was awesome. We had an unfortunate fire evacuation at 03:30 but the staff handled it much better than I would have expected.
Good
7,0
Pros: Good stay
Excellent
10,0
Pros: For London... the room was very spacious. Cleaned thoroughly each day. Great location. Safe.
Good
7,0
Pros: Location
Excellent
8,0
Pros: Location
Details
Reviews
Overall 7,6 Good
Based on 8 648 reviews
Location
9,6
Breakfast
8,3
Wellness Area
7,8
WiFi
7,5
Service
7,0
Room
5,2
Vibe
4,5
Comfort
4,4
Location
9,5
Breakfast
8,3
Wellness Area
7,9
Service
5,9
WiFi
5,6
Vibe
4,9
Room
4,5
Comfort
3,6
Location
9,6
Breakfast
8,0
Service
7,2
WiFi
5,8
Room
5,5
Vibe
4,0
Location
9,7
Breakfast
7,5
Service
6,6
Vibe
4,5
Room
4,3
Location
9,3
Breakfast
8,1
Service
7,0
Comfort
4,3
Room
4,2
Vibe
3,9
9,0 Excellent
Pros: Very convenient for the Underground. Very welcoming, helpful and friendly staff at reception. Room was quiet, clean and well equipped. Bed was so comfortable - I slept really well during my visit.
Cons: Breakfast was very expensive.
9,0 Excellent
Pros: The staff were friendly and helpful, especially the three different concierge who helped us. Location is great. Surprisingly quiet. The room was small, but adequate. The bed was comfortable; the bed linens and towels were beyond expectations.
Cons: There was a bit of a sour smell in the bathroom - the shower curtain perhaps? Minor issue. Otherwise, the bathroom was clean.
8,0 Excellent
Pros: Breakfast was excellent.
Cons: Thought we had booked breakfast as part of our package but had to pay £25 extra for this.
4,0 Okay
Pros: The View from our room on the 25th floor was fantastic, the breakfast was very good unfortunately that was the highlight of the weekend,,,,,,,,,,,,
Cons: the weekend was planned for my birthday my wife requested a birthday greeting from the hotel i received nothing,,, The room was small and outdated the bathroom wasn't clean , our friends who were supposed to travel with us had to cancel because of the covid-19 virus the staff were not at all helpful and were told quite rudely there would be no refund,,,,,
7,1 Good
Pros: It was in a convenient location.
Cons: Quite a small room and bathroom.
8,0 Excellent
Pros:
Cons: I did not get any response to my request to have upper floor room with Hyde park view
3,0 Mediocre
Pros: Location the hotel was near public transportation.
Cons: The staff at the front desk had an terrible attitude. I would not recommend this hotel to anyone visit to London.
8,0 Excellent
Pros: The staff was awesome. We had an unfortunate fire evacuation at 03:30 but the staff handled it much better than I would have expected.
Cons: No.
7,0 Good
Pros: Good stay
Cons: Disappointed that ensuite door was sliding one which didn't close properly.
10,0 Excellent
Pros: For London... the room was very spacious. Cleaned thoroughly each day. Great location. Safe.
Cons:
7,0 Good
Pros: Location
Cons: I had an all night flight, got in at 9:00 am and had the morning before I could see my daughter who I was visiting. Arrived at Holiday Inn and was told that check in was at 2:00. I understand that, but would have appreciated a little extra effort...
8,0 Excellent
Pros: Location
Cons: No
Landmark hotel near the Tube and museums, with two restaurants and a pub Holiday Inn® London - Kensington Forum hotel is just steps from the Piccadilly, Circle and District Tube lines at Gloucester Road Station.Heathrow Airport (LHR) is 30 minutes away on the Heathrow Express train, and it's a five-minute Tube ride to Victoria Station. Buses stop right outside the hotel. Kids love the animatronic dinosaurs at the nearby Natural History Museum, and it's a quick stroll to the renowned Victoria and Albert Museum or concerts at Royal Albert Hall. Fashionable Knightsbridge stores such as the iconic Harrods are a 25-minute walk. The hotel's 11 versatile, naturally lit event spaces hold up to 400 guests, and there's a Business Centre. The Olympia exhibition centre is 1.5 miles away.At this hotel you can enjoy:- Free Wi-Fi- 24-hour room service- On-site parking- Kids stay and eat freeThe 906 bedrooms come with pillow menus for a good night's sleep. Sofa beds are available for the kids. Start your day with a workout in the fitness centre, then sit down to a full English and continental buffet breakfast. Sample modern International dishes at Ashburn S.W.7 Bar & Restaurant. You can sip a cup of Starbucks coffee in the lobby lounge. Later, relax over a pint on the patio or in the cosy Tavern Pub.
Located in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has 1,059 bedrooms, including executive rooms and suites with access to the executive lounge’s continental breakfast and refreshments throughout the day. The hotel has five stylish bars and restaurants, a fully equipped fitness center, a heated 12.5m indoor pool, sauna, steam room, and car park. Boasting superb transportation links, the hotel is just a 2-minute walk from Edgware Road underground station, giving you access to the Circle, Bakerloo, Hammersmith, and City and District line. We are just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are 10-minutes’ walk and include Oxford Street shopping, Marble Arch, Hyde Park, Regent’s Park, and much more. At Hilton London Metropole, you’ll find the home comforts, office conveniences, and a wide variety of amenities. The hotel has 42 meeting and event rooms with 4,300 sq. m of pillar-free event space and flexible meeting rooms accommodating 2 to 100 delegates, with business center access throughout your stay. We also offer state-of-the-art audio/visual equipment, facility wide WiFi, business phone service, fax, office rental, photo copying service, printer, secretarial service, and video conferencing. Plus, a dedicated, expert team works to customize meeting experiences that exceed expectations. Hilton London Metropole offers a fantastic choice of stylish bars and restaurants. Experience the sophisticated Whisky Lounge or indulge in international modern cuisine, cocktails, or afternoon tea at EDG Bar & Lounge. Sample modern Mediterranean-influenced cuisine in Fiamma restaurant. Watch the latest live sports events in the Rack House with Kentucky’s most authentic flavors, or you can grab and go at Herb n’ Kitchen, featuring fresh, local, and seasonal ingredients.
Overall 7,2 Good
Based on 11 465 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: breakfast was very good
Good
7,0
Pros: Great access to the Edgware Road tube and short walk from Paddington Station.
Mediocre
3,7
Pros: Room size is good
Good
7,7
Pros: The location is very central
Excellent
9,0
Pros: Location and nearness to city hubs
Mediocre
3,0
Pros: The name Hilton?
Mediocre
3,0
Pros: Location is very convenient to the underground and paddington station
Good
7,0
Pros: Location Room was good for the three of us Staff were good at reception Face-left at lobby concierge staff were very helpful. Thank you Hilton
Okay
4,0
Good
7,0
Pros: Staff
Excellent
9,2
Pros: Close to train station, good location. Room was ready upon early arrival. Baggage drop. Express check out, just drop keys into box. Room was clean and comfortable. Staff were friendly and helpful. Nice atmosphere. Cot provided for baby,
Excellent
10,0
Pros: Great experience at the hotel. Special thanks to a young man in the main breakfast restaurant from Sierra Leone who were extremely kind. It was my birthday and they greeted me with kind words. We will return to this hotel!
Details
Reviews
Overall 7,2 Good
Based on 11 465 reviews
Location
9,5
Breakfast
7,7
Service
7,1
WiFi
5,5
Value
4,6
Vibe
4,5
Comfort
4,1
Room
4,0
Cleanliness
3,2
Location
9,4
Breakfast
7,9
Service
6,7
Value
4,7
Vibe
4,5
Room
4,3
WiFi
4,0
Cleanliness
3,1
Location
9,8
Breakfast
8,3
Service
7,4
Vibe
4,8
Value
4,4
Comfort
4,4
Room
4,1
Cleanliness
2,8
Location
9,6
Breakfast
7,6
Service
6,9
Value
4,8
Vibe
3,6
Comfort
3,4
Room
3,0
Cleanliness
2,9
Location
9,6
Breakfast
7,2
Service
7,0
Value
4,2
Comfort
4,1
Vibe
3,8
Room
2,9
Cleanliness
2,7
5,0 Okay
Pros: breakfast was very good
Cons: as often in London, very old hotel and that comes with its disadvantages. In addition, I had a corner room (right in the corner of the building, meaning a large part of it was exposed to outer walls) and it was freezing (like 17 degrees). An external heater on the second day helped (the usual system was useless). Very small bathroom.
7,0 Good
Pros: Great access to the Edgware Road tube and short walk from Paddington Station.
Cons: Hotel is definitely older and bathrooms were older. The area is not the best.
3,7 Mediocre
Pros: Room size is good
Cons: Cleanliness, hospitality, room service, housekeeping, poor heating
7,7 Good
Pros: The location is very central
Cons: The breakfast in the executive lounge needs to be upgraded most of the hot items are cold the choices are limited
9,0 Excellent
Pros: Location and nearness to city hubs
Cons:
3,0 Mediocre
Pros: The name Hilton?
Cons: Out dated. Staff too busy. Called reception concierge house keeping multiple times. I had to go downstairs to get towels. Electric outlets far from bed. Not up to par at all
3,0 Mediocre
Pros: Location is very convenient to the underground and paddington station
Cons: Room was very old and dark. Showerhead did not work properly and the AC did not pump out cold air. Staff was not helpful
7,0 Good
Pros: Location Room was good for the three of us Staff were good at reception Face-left at lobby concierge staff were very helpful. Thank you Hilton
Cons: The beds slightly squeaky and wobbly Perhaps the rooms toilets needs a revamp as looks tired a bet,may be the managements are planning to do so am not sure.
4,0 Okay
Pros:
Cons: We got a smoking hotel and wanted no smoking. The room was not 4 stars
7,0 Good
Pros: Staff
Cons: Room was horrible, very outdated. Room door was for some reason very narrow compare to any other rooms on the same level.
9,2 Excellent
Pros: Close to train station, good location. Room was ready upon early arrival. Baggage drop. Express check out, just drop keys into box. Room was clean and comfortable. Staff were friendly and helpful. Nice atmosphere. Cot provided for baby,
Cons: Room needed a bit of maintenance - the whole set of plugs by the desk weren’t working so fridge, lamp and plug sockets for charging phones were unable to be used. Bed was really creaky (previous stay in a different room was fine!). These should be easily fixed now they’ve been reported. Would stay again though.
10,0 Excellent
Pros: Great experience at the hotel. Special thanks to a young man in the main breakfast restaurant from Sierra Leone who were extremely kind. It was my birthday and they greeted me with kind words. We will return to this hotel!
Cons: No
Located in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has 1,059 bedrooms, including executive rooms and suites with access to the executive lounge’s continental breakfast and refreshments throughout the day. The hotel has five stylish bars and restaurants, a fully equipped fitness center, a heated 12.5m indoor pool, sauna, steam room, and car park. Boasting superb transportation links, the hotel is just a 2-minute walk from Edgware Road underground station, giving you access to the Circle, Bakerloo, Hammersmith, and City and District line. We are just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are 10-minutes’ walk and include Oxford Street shopping, Marble Arch, Hyde Park, Regent’s Park, and much more. At Hilton London Metropole, you’ll find the home comforts, office conveniences, and a wide variety of amenities. The hotel has 42 meeting and event rooms with 4,300 sq. m of pillar-free event space and flexible meeting rooms accommodating 2 to 100 delegates, with business center access throughout your stay. We also offer state-of-the-art audio/visual equipment, facility wide WiFi, business phone service, fax, office rental, photo copying service, printer, secretarial service, and video conferencing. Plus, a dedicated, expert team works to customize meeting experiences that exceed expectations. Hilton London Metropole offers a fantastic choice of stylish bars and restaurants. Experience the sophisticated Whisky Lounge or indulge in international modern cuisine, cocktails, or afternoon tea at EDG Bar & Lounge. Sample modern Mediterranean-influenced cuisine in Fiamma restaurant. Watch the latest live sports events in the Rack House with Kentucky’s most authentic flavors, or you can grab and go at Herb n’ Kitchen, featuring fresh, local, and seasonal ingredients.
With a stay at Smart Hyde Park Inn Hostel, you'll be centrally located in London, just a 3-minute walk from Kensington Gardens and 13 minutes by foot from Kensington Palace. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 6,8 Good
Based on 6 013 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Okay
4,0
Pros: Location was excellent. Price was fair. You're 10 minutes by bus away from Shepherd's bush and not that far from the city centre. There different buses that will take you directly to it. Communal eating area has been recently renewed and it's great. You also have a TV for you to watch while eating
Good
7,0
Pros: It is affordable and the wifi is fast. Great location for one of the cheapest hostel in central London. The heating is great. I am not cold.
Excellent
10,0
Pros: Fantastic dormitory with ensuite very good value for money. Easy access to underground stations ten minuets walk or the bus from Bayswater Road. I want to thank the hard working housekeeping staff who looked after the kitchen and dormitory cleaning each and every day to keep this hostel in its prime condition. This hostel is good for a social get together.
Okay
5,0
Pros: The staff were friendly. The breakfast was ok for this price.
Mediocre
3,8
Pros: Great location, two metro stations very near, Hyde Park, supermarket and other shops and restaurants.
Details
Reviews
Overall 6,8 Good
Based on 6 013 reviews
Location
9,6
Bar
9,2
WiFi
8,5
Service
6,8
Breakfast
5,8
Room
3,7
Comfort
2,2
Location
9,6
WiFi
7,6
Service
7,2
Breakfast
6,1
Amenities
3,9
Room
3,6
Comfort
2,4
Location
9,6
Service
6,2
Breakfast
5,0
Food
5,0
Cleanliness
4,2
Room
3,6
Amenities
3,3
Comfort
2,3
Location
9,5
Service
7,1
Breakfast
5,5
Room
3,6
Amenities
3,0
Comfort
2,6
Location
9,5
Service
7,1
Breakfast
5,3
Cleanliness
3,7
Amenities
3,6
Room
3,0
Comfort
2,3
4,0 Okay
Pros: Location was excellent. Price was fair. You're 10 minutes by bus away from Shepherd's bush and not that far from the city centre. There different buses that will take you directly to it. Communal eating area has been recently renewed and it's great. You also have a TV for you to watch while eating
Cons: Beds were too small to sleep in. I couldn't sleep or stretch properly the whole time. Definitely hated the fact that I had to make my own bed when checking in and undo it (and taking my bed sheets downstairs at the reception myself!) when checking out. Needs more bathrooms facilities. Always been waiting for people to finish washing to use the sink as there was just one for the whole room. Wifi also very slow so be aware of that if you're trying to stream something online. Rooms also was too small for the amount of people sleeping in them.
7,0 Good
Pros: It is affordable and the wifi is fast. Great location for one of the cheapest hostel in central London. The heating is great. I am not cold.
Cons: There is no place for luggages. Rooms are not big enough for everyone's luggages. One toilet/shower for everyone in the room. Liquid soap not always replenished. Toilet paper always stucked. Heights of beds are crazily short. You cannot sit up.
10,0 Excellent
Pros: Fantastic dormitory with ensuite very good value for money. Easy access to underground stations ten minuets walk or the bus from Bayswater Road. I want to thank the hard working housekeeping staff who looked after the kitchen and dormitory cleaning each and every day to keep this hostel in its prime condition. This hostel is good for a social get together.
Cons: N/A
5,0 Okay
Pros: The staff were friendly. The breakfast was ok for this price.
Cons: The bed frames were so dirty like no one had cleaned them in ages. Bathrooms were clean enough but they were none in my floor, so you might need to buy a pair of slippers.
3,8 Mediocre
Pros: Great location, two metro stations very near, Hyde Park, supermarket and other shops and restaurants.
Cons: Wifi didn’t always work. When reviews say rooms are small, it really means ROOMS ARE SMALL, not only thw room but beds too (around 180cm?). Rooms are also stuffy, no ventilation, toilets in the room are the smallest I have ever seen or been to in my life. Mattress is horrible. Hostel is full of weird old people. All and all, not a backpackers hostel at all, more for people who have moved to London to learn english or to work and haven’t found anything else. Staff is surprisingly rude, specially the cleaning/breakfast staff. They charge you for lockers, which is ridiculous, and you cannot stay in the premesis after check out, something that would have been nice to know since I didn’t have a morning flight.
With a stay at Smart Hyde Park Inn Hostel, you'll be centrally located in London, just a 3-minute walk from Kensington Gardens and 13 minutes by foot from Kensington Palace. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A stay at Barkston Rooms Earl's Court places you in the heart of London, a 6-minute drive from Buckingham Palace and 10 minutes from St. Paul's Cathedral. Featured amenities include a 24-hour front desk, luggage storage, and microwave in a common area.
Overall 6,2 Good
Based on 3 565 reviews
All reviews
- All reviews
- Solo
- Families
- Business
- Couples
Excellent
10,0
Pros: Clean fresh smelling reception friendly staff clean room clean bedding and warm great night’s rest in a quiet residential setting 1 minutes walk from local amenities and public transport.
Okay
4,0
Pros: well, just came to have a night.
Good
7,0
Pros: The location is good and rooms are comfortable. In general ok
Poor
1,0
Pros: l didnt like anything execep of breakfast
Excellent
8,0
Pros: Good value for money, walking distance to bars, restaurants etc.
Excellent
9,6
Pros: Location, location, location! 5 minutes walk or less to Earl's Court tube station, 3 tube lines to the city centre.
Mediocre
2,2
Okay
4,6
Okay
5,0
Pros: I've really appreciated the position (Earl's Court neighborhood is elegant and quiet) and the overall structure of the hostel. Kitchen and breakfast services seemed comfortable and clean. Good the power bank rental system and the vending machine services.
Good
7,1
Pros: Right around the corner from public transport. Staff was very friendly and helpful. Pretty good value.
Details
Reviews
Overall 6,2 Good
Based on 3 565 reviews
Location
9,6
WiFi
7,5
Service
5,7
Room
3,9
Breakfast
3,8
Location
9,6
Value
6,7
WiFi
5,9
Service
5,6
Breakfast
3,4
Room
3,3
Amenities
2,0
Location
9,7
Service
5,4
Room
4,9
Breakfast
3,7
Location
9,8
Service
7,5
Value
6,8
Room
6,2
Comfort
5,2
Breakfast
4,1
Location
9,7
Value
6,9
Service
5,2
Vibe
3,9
Cleanliness
3,7
Breakfast
3,5
Room
2,9
10,0 Excellent
Pros: Clean fresh smelling reception friendly staff clean room clean bedding and warm great night’s rest in a quiet residential setting 1 minutes walk from local amenities and public transport.
Cons: Nothing not to like
4,0 Okay
Pros: well, just came to have a night.
Cons: in the one bed room, there was no funiture orr even something to pick up my jacket. so I had to put all my dresses right on the floor. shower is not comfortable at all, not possible to have it. i dunno
7,0 Good
Pros: The location is good and rooms are comfortable. In general ok
Cons: There are not lifts and showers are very small
1,0 Poor
Pros: l didnt like anything execep of breakfast
Cons: rooms smelling humiliy and no fresh air toilet and.bathroom very bad
8,0 Excellent
Pros: Good value for money, walking distance to bars, restaurants etc.
Cons: No sockets in room to charge phone etc, showers warm at best.
9,6 Excellent
Pros: Location, location, location! 5 minutes walk or less to Earl's Court tube station, 3 tube lines to the city centre.
Cons: Noise of other guests during the night. No consideration is given by others for people trying to sleep during the night. £5 luggage storage fee, and a refusal to accept mail for guests. No fan or air conditioning for a hot room in summer
2,2 Mediocre
Pros:
Cons: The pictures do not show the real quality of the room. Walls were pealing and dirty, floors were not clean, the bathroom facilities were cramped and gross, beds were horribly quality with springs poking you, and the staff was not service oriented or very friendly. Very disappointed in this location. After talking with some people in London we came to find out that our experience is not normal with hostels, most of the time they are better kept. This was pretty bad. Don’t trust the pictures you see in their ads, they aren’t what you will get.
4,6 Okay
Pros:
Cons: I booked a room months in advance, and paid 2 weeks before my stay. When I went to check in my room had been given to someone else who had paid more money. Instead of the double room with ensuite I'd booked, I was given a mousehole with bunk beds, so I complained. I was then given a room up 50 stairs that still only had bunk beds and no ensuite. I was assured by the girl (one of many who wears a badge saying "Trainee") that I would get a refund. When I went to check out, I was told that they had been unable to process my card, and that I needed to pay. Add to all this, the room was bare, there is no air con or fan for hot weather, the window barely opened, and the mattress springs were poking through. All in all, a bad place run by BAD people!
5,0 Okay
Pros: I've really appreciated the position (Earl's Court neighborhood is elegant and quiet) and the overall structure of the hostel. Kitchen and breakfast services seemed comfortable and clean. Good the power bank rental system and the vending machine services.
Cons: The underground wing toilet facilities were old and uncomfortable, mostly as regards electrical outlets (no way to dry my hair outside the room) and clothes hanger in the shower. I would suggest to add some furniture to put beauties and towels. Moreover, there was a bad smell in the room since the staff was smoking just ouside the room window (room number 3008).
7,1 Good
Pros: Right around the corner from public transport. Staff was very friendly and helpful. Pretty good value.
Cons: Rooms and facilities were suffering from either age, or poor design. Sometimes both. Had to spend a lot of time at cafes, because the room did not have an electrical socket for me to charge my phone. Only ventillation in the room was from an open window, exposing you to all kinds of traffic noise throughout the night.
A stay at Barkston Rooms Earl's Court places you in the heart of London, a 6-minute drive from Buckingham Palace and 10 minutes from St. Paul's Cathedral. Featured amenities include a 24-hour front desk, luggage storage, and microwave in a common area.
A stay at The Blair Victoria Hotel places you in the heart of London, within a 10-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk.
Overall 5,1 Okay
Based on 2 381 reviews
All reviews
- All reviews
Mediocre
2,5
Poor
1,0
Pros: Nothing
Good
6,0
Pros: The location to get the city centre. The bedroom was big enough for four people, there was plenty of space.
Okay
5,4
Pros: Great location, bed was comfortable
Poor
1,0
Pros: It did not seem to give us any bed bugs and it was close to Victoria station.
Poor
1,0
Mediocre
3,4
Good
7,0
Pros: The breakfast is bare minimum. 3 types of cereals, milk, orange juice, toast, butter, jams, coffee, tea. That was fine and adequate for me, some people with children brought some own stuff, which was fine. The hotel is quite basic but that was expected based on price. Location is excellent, so I was totally happy with my choice and would book the hotel again on a future visit to London.
Okay
5,0
Pros: price and location, such an affordable price so central is hard to find
Good
7,5
Pros: Cheap, clean and close to Saatchi Gallery and convenient for intercity travel and In a nice area for food. A breakfast of toast, cereals and tea and coffee is included.
Mediocre
2,0
Pros: The room was dirty and the toilet wasn’t able to flush. There was what the staff said a low amount of water they were able to use. Lots of broken stuff in the room and dirty sheets
Mediocre
2,0
Pros: Nothing
Okay
5,7
Pros: Good Locations for city holiday near Metro and bus stations.
Okay
5,0
Pros: Great location, good price, dining room. Good place for backpackers and everyone who needs a place to sleep and does not expect much more
Good
6,0
Pros: It was close to tourist attractions.
Okay
4,3
Good
6,7
Pros: comfy beds
Mediocre
2,0
Pros: Nothing
Mediocre
2,8
Pros: nothing
Good
6,0
Pros: friendly staff, breakfast
Mediocre
2,8
Pros: $self.pros
Mediocre
2,0
Pros: nothing
Details
Reviews
Overall 5,1 Okay
Based on 2 381 reviews
Cleanliness
4,3
Comfort
4,2
Location
8,0
Services
4,0
Staff
6,0
Value for money
4,9
2,5 Mediocre
Pros:
Cons: I do not recommend this hostel. We were not well received by the person in charge. The rooms were not clean. Old and dirty things. Unfortunately I paid a little extra to have a small lunch. And unfortunately breakfast was terrible Only had 3 slices of toasted bread Milk and tea There was nothing special .. Only these things We had to eat elsewhere on the second day. Because that was no small lunch Unfortunately because the city is beautiful. We love everything and we will definitely come back to this hotel. Never again is nor recommend the child. You will pay dearly for something so bad .. It is worth paying a little more and getting comfortable and with proper hygiene conditions. The bathroom curtain smelled like pee ... My God. Anyway horrible experience with that hotel.
1,0 Poor
Pros: Nothing
Cons: My first time to meet staff who are not smiling at all and are very restrict with the customers.
6,0 Good
Pros: The location to get the city centre. The bedroom was big enough for four people, there was plenty of space.
Cons: The bathroom was too small. It's like a plane toilet with a small shower.
5,4 Okay
Pros: Great location, bed was comfortable
Cons: Soap in room was disgusting had to go out and buy my own, maybe just me but seemed very difficult get in room, on leaving property guy was too busy talking on his phone to acknowledge me
1,0 Poor
Pros: It did not seem to give us any bed bugs and it was close to Victoria station.
Cons: Pay for WiFi when it said it was included. Dirty. Awful mattress. Shower overflowed in 3 minutes. Shower cord was kinked waterflow sucked So cold you needed the space heater on all night. Only 2 of the 6 outlets worked. Loud. Thin walls. Toilet far away.
1,0 Poor
Pros:
Cons: It was a slum. I wondered how it had a license
3,4 Mediocre
Pros:
Cons: Rooms stunk like death , mild everywhere , beds were gross.
7,0 Good
Pros: The breakfast is bare minimum. 3 types of cereals, milk, orange juice, toast, butter, jams, coffee, tea. That was fine and adequate for me, some people with children brought some own stuff, which was fine. The hotel is quite basic but that was expected based on price. Location is excellent, so I was totally happy with my choice and would book the hotel again on a future visit to London.
Cons: The radiators were on during the night, that was not necessary and a waste of energy and meant that in winter you only needed a sheet to cover yourself. But, that of course was not failing as such. On the 3rd floor, the small toilet/shower rooms were back to back and water to basin, toilet cistern and shower was electric pump enabled, which of course made a noise, every time you operated either water appliance and you could hear yours and the neighbours.
5,0 Okay
Pros: price and location, such an affordable price so central is hard to find
Cons: It's filthy! You can hear the street through the single glazing and all can hear when you flush the toilet down the corridor. Tolerable for a few days because of the price and location
7,5 Good
Pros: Cheap, clean and close to Saatchi Gallery and convenient for intercity travel and In a nice area for food. A breakfast of toast, cereals and tea and coffee is included.
Cons: Shabby and small. Breakfast is basic but there’s a Spoons round the corner.
2,0 Mediocre
Pros: The room was dirty and the toilet wasn’t able to flush. There was what the staff said a low amount of water they were able to use. Lots of broken stuff in the room and dirty sheets
Cons: Everything above - in the shower they had a bootle of hand soap to wash your body with. Very tiny towels and it was all very small Also they asked for a deposit and I never received it back
2,0 Mediocre
Pros: Nothing
Cons: others people underwear on my room, i hate this hotel
5,7 Okay
Pros: Good Locations for city holiday near Metro and bus stations.
Cons: breakfast need little bit variations.
5,0 Okay
Pros: Great location, good price, dining room. Good place for backpackers and everyone who needs a place to sleep and does not expect much more
Cons: .The place we had was definitely not the one form the picture. Even though there were two working radiators it was freezing and we had to sleep in sweaters.
6,0 Good
Pros: It was close to tourist attractions.
Cons:
4,3 Okay
Pros:
Cons: Much of what you read in these reviews is true: this is a pretty run-down place. But what shocked me was the price: 52 pound for a minuscule room with no comforts etc. etc. is really expensive!
6,7 Good
Pros: comfy beds
Cons: nice and quite friendly staff
2,0 Mediocre
Pros: Nothing
Cons: It was dirty, the service was very poor.
2,8 Mediocre
Pros: nothing
Cons: the room was terrible - three persons in the room which has about 9m2, no wardrobe, no table, no chair, only 2 hangers after our complaint they for the next days gave us another room I never go to his hotel, I never recommend this hotel!!!
6,0 Good
Pros: friendly staff, breakfast
Cons: no smoking rooms, no fridge in room
2,8 Mediocre
Cons: needs upgrading a lot more
2,0 Mediocre
Pros: nothing
Cons: everything didnt get cooked b/fast i payed extra for dirty old shabby horrible
A stay at The Blair Victoria Hotel places you in the heart of London, within a 10-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk.
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