Best London hotels near The Gherkin
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Overall 9,1 Excellent
Based on 12 903 reviews
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Excellent
10,0
Pros: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.
Excellent
10,0
Pros: I love love love CitizenM Hotels! What you see is what you get plus some luxury with amazing beds & pillows & mood lighting for every occasion. What I love the most is the Staff! They remember you, they provide personalised service with a smile. I was on crutches this particular weekend and I cannot thank Harry & the Staff that weekend enough! They looked after me so well when I needed to extend my stay due to my injury I was unable to get home. Nothing was a bother & Harry even brought ice to my room so I could rest & ice my injury so I could get to work on Monday! I love Tower Hill CitizenM for its proximity to everything as well as the views & the amazing cocktails! I almost don’t want to tell people about it & keep it a secret! It’s a fab hotel a must stay when you want a treat yourself or visit the tourist attractions close by!
Excellent
10,0
Pros: Fabulous modern hotel- Easy self check in with helpful young ‘ambassadors’ if you need help, new rooms with huge comfortable beds, powerful shower & everything - tv,heating,blinds etc - all controlled via an ipad. And of course brilliant location near Tower of London.
Excellent
9,2
Excellent
9,2
Pros: Fabulous location, right next to tube station and in the middle of historic London. Great facilities and a clean to the point room. Love the bar and coffee bar downstairs
Excellent
9,6
Pros: everything was great, the bed was super comfortable, and the hotel is wonderful
Excellent
9,2
Pros: It’s very central and nice location, clean. The room is small but compact and modern.
Excellent
8,3
Pros: Location and design
Excellent
10,0
Pros: Breakfast was good. Room was very convenient and comfortable
Excellent
8,3
Pros: Great location, right in the centre next to the tower. Right above Tower Hill tube station. short walk to the river boat station. roof bar. good shower
Excellent
8,8
Pros: Great location, right on top of the Tower Hill station. My room has the beautiful view of the Tower of London and the river. Breakfast is good.
Excellent
10,0
Pros: Design and decor, beds and smart room
Details
Reviews
Overall 9,1 Excellent
Based on 12 903 reviews
Location
9,8
Vibe
9,7
WiFi
9,6
Bar
9,2
Amenities
8,9
Service
8,9
Room
7,7
Breakfast
7,5
Comfort
6,2
Wellness
1,5
Vibe
9,8
Location
9,8
Bar
9,5
Service
9,3
WiFi
9,3
Amenities
9,2
Breakfast
7,9
Room
7,4
Vibe
9,9
Location
9,7
Bar
9,5
Amenities
9,4
Service
9,4
Room
8,0
Breakfast
7,3
Location
9,8
Vibe
9,5
Bar
9,3
Service
8,8
Amenities
8,3
Room
7,6
Breakfast
7,3
Location
9,9
Vibe
9,7
Bar
9,3
Amenities
8,9
Service
8,8
Breakfast
7,4
Room
7,3
10,0 Excellent
Pros: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.
Cons:
10,0 Excellent
Pros: I love love love CitizenM Hotels! What you see is what you get plus some luxury with amazing beds & pillows & mood lighting for every occasion. What I love the most is the Staff! They remember you, they provide personalised service with a smile. I was on crutches this particular weekend and I cannot thank Harry & the Staff that weekend enough! They looked after me so well when I needed to extend my stay due to my injury I was unable to get home. Nothing was a bother & Harry even brought ice to my room so I could rest & ice my injury so I could get to work on Monday! I love Tower Hill CitizenM for its proximity to everything as well as the views & the amazing cocktails! I almost don’t want to tell people about it & keep it a secret! It’s a fab hotel a must stay when you want a treat yourself or visit the tourist attractions close by!
Cons: There is nothing I have found about this property that I don’t like it’s that fab!
10,0 Excellent
Pros: Fabulous modern hotel- Easy self check in with helpful young ‘ambassadors’ if you need help, new rooms with huge comfortable beds, powerful shower & everything - tv,heating,blinds etc - all controlled via an ipad. And of course brilliant location near Tower of London.
Cons: Bit sad ( being an older person) that there were no tea making facilities in the room!! (But great coffee & food in cafe downstairs)
9,2 Excellent
Pros:
Cons: All hotels in London are expensive...
9,2 Excellent
Pros: Fabulous location, right next to tube station and in the middle of historic London. Great facilities and a clean to the point room. Love the bar and coffee bar downstairs
Cons:
9,6 Excellent
Pros: everything was great, the bed was super comfortable, and the hotel is wonderful
Cons: i didn’t like the fact that people can’t open the windows
9,2 Excellent
Pros: It’s very central and nice location, clean. The room is small but compact and modern.
Cons: There is no tea or coffee as a standard hotel would in the room. We normally have a cuppa before we can start to get ready for the day. Over all is good.
8,3 Excellent
Pros: Location and design
Cons: Room size a bit tight for two (even if super compatible)
10,0 Excellent
Pros: Breakfast was good. Room was very convenient and comfortable
Cons: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast
8,3 Excellent
Pros: Great location, right in the centre next to the tower. Right above Tower Hill tube station. short walk to the river boat station. roof bar. good shower
Cons: bar is very expensive as is the breakfast nothing else bad really enjoyed our stay
8,8 Excellent
Pros: Great location, right on top of the Tower Hill station. My room has the beautiful view of the Tower of London and the river. Breakfast is good.
Cons:
10,0 Excellent
Pros: Design and decor, beds and smart room
Cons:
With a stay at citizenM Tower of London in London (London City Centre), you'll be within a 15-minute walk of Tower of London and London Bridge. Featured amenities include a computer station, express check-in, and express check-out.
Shangri La Hotel At The Shard London is centrally located in London, a 4-minute walk from Borough Market and 7 minutes by foot from HMS Belfast. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has facilities measuring 2335 square feet (217 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,1 Excellent
Based on 9 775 reviews
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Excellent
9,6
Pros: We booked an Iconic City View room and were very impressed. Lovely, well appointed room with the most amazing views over London.
Excellent
10,0
Pros: Finished our honeymoon with 2 nights here. Flawless hotel, stunning views of Tower Bridge from the bathtub, excellent service and food. Pool gorgeous. It felt like staying in a spaceship! Could have stayed in the hotel all day and enjoyed the views
Excellent
9,6
Excellent
8,8
Pros: Good city view
Excellent
10,0
Pros: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.
Excellent
9,2
Pros: Luxurious modern great view
Excellent
9,6
Pros: Stayed in a beautiful room with city views (Tower Bridge etc) on the 50th floor. Amazing views. Comfy clean rooms and very friendly and helpful staff. Loved it! Also having a bath with a stunning vista!
Excellent
9,2
Pros: Breakfast superb (but coffee was Americano-ugh). Also available Chinese And Middle Eastern breakfast to try next time. Dinner choice and quality very good
Good
7,1
Pros: The view
Excellent
10,0
Pros: The whole experience ,customer service was exemplary, the room was immaculate and views were awesome, would thoroughly recommend staying there again
Excellent
9,6
Pros: Staff were very attentive and the views were fantastic
Excellent
9,7
Pros: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!
Details
Reviews
Overall 9,1 Excellent
Based on 9 775 reviews
Vibe
9,0
Location
9,0
Room
8,7
Service
8,5
Comfort
7,8
Amenities
7,4
WiFi
7,1
Pool
7,0
Breakfast
5,6
Value
5,1
Wellness
3,3
Location
9,1
Room
8,6
Comfort
8,2
Service
8,0
Pool
7,0
Breakfast
6,0
Value
4,4
Room
9,1
Location
9,1
Vibe
9,0
Comfort
8,2
Amenities
7,9
Service
7,9
Pool
6,6
Breakfast
5,9
Value
5,4
Location
9,0
Vibe
8,9
Service
8,8
Room
8,6
Comfort
7,9
Amenities
7,8
Pool
7,4
Breakfast
5,7
Location
8,8
Vibe
8,8
Room
8,5
Service
8,2
Food
6,0
Breakfast
5,8
9,6 Excellent
Pros: We booked an Iconic City View room and were very impressed. Lovely, well appointed room with the most amazing views over London.
Cons: Nothing much. Obviously it's expensive, but I would still consider it to be good value.
10,0 Excellent
Pros: Finished our honeymoon with 2 nights here. Flawless hotel, stunning views of Tower Bridge from the bathtub, excellent service and food. Pool gorgeous. It felt like staying in a spaceship! Could have stayed in the hotel all day and enjoyed the views
Cons:
9,6 Excellent
Pros:
Cons: Restaurant on the reception floor, lunch time.
8,8 Excellent
Pros: Good city view
Cons: Cold in room
10,0 Excellent
Pros: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.
Cons: There wasn't anything not to like.
9,2 Excellent
Pros: Luxurious modern great view
Cons: To expensive
9,6 Excellent
Pros: Stayed in a beautiful room with city views (Tower Bridge etc) on the 50th floor. Amazing views. Comfy clean rooms and very friendly and helpful staff. Loved it! Also having a bath with a stunning vista!
Cons: Can't think of anything
9,2 Excellent
Pros: Breakfast superb (but coffee was Americano-ugh). Also available Chinese And Middle Eastern breakfast to try next time. Dinner choice and quality very good
Cons: Wine list eye-wateringly expensive. Service slow-dinner took over 2 hours
7,1 Good
Pros: The view
Cons: The swimming pool was super cold
10,0 Excellent
Pros: The whole experience ,customer service was exemplary, the room was immaculate and views were awesome, would thoroughly recommend staying there again
Cons: Nothing itn was a seemless vist ,we had no complaints
9,6 Excellent
Pros: Staff were very attentive and the views were fantastic
Cons: The location and views
9,7 Excellent
Pros: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!
Cons: Bar was quite expensive, but was to be expected
Shangri La Hotel At The Shard London is centrally located in London, a 4-minute walk from Borough Market and 7 minutes by foot from HMS Belfast. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has facilities measuring 2335 square feet (217 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A stay at Montcalm Royal London House - City Of London places you in the heart of London, within a 10-minute walk of Liverpool Street and Barbican Arts Centre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9,1 Excellent
Based on 6 685 reviews
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- Solo
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Excellent
10,0
Pros: All the facilities of 5 star hotel but friendly and casual great value for money considering location as well.
Good
6,7
Pros: The staff is ok
Excellent
9,2
Pros: Very modern room loved the touch controls for the lights. Good tube links from Old Street.
Excellent
9,2
Pros: The location, bed and spa facilities were amazing!
Excellent
10,0
Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
Excellent
9,2
Pros: Large comfortable bed, huge HD TV, electronic lights (touch screen controller), large bathroom
Excellent
10,0
Pros: The staff was great, food at the rooftop bar/restaurant was really good. Very clean... all of it!
Good
7,1
Pros: Wonderful staff. Fab location.
Excellent
9,6
Pros: We loved everything about this place, walking distance to a few shopping spots and cute bars and pubs. The staff here were amazing from the time we checked in until we left especially January Stephens who made our honeymoon stay so special with the little things she did and for the wonderful upgrade. We definitely recommend this hotel to anyone who is looking to stay here.
Okay
4,2
Excellent
9,2
Pros: I left some stuff in my room and left the hotel , I came back after two days and ask the staff about my things so I found them they kept it for me which is great usually some hotels said we didn’t find anything. Thank you for everyone there. Employees in the concierge were very nice and helpful
Excellent
9,7
Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
Details
Reviews
Overall 9,1 Excellent
Based on 6 685 reviews
Location
9,1
Vibe
9,0
Service
8,7
Room
8,5
WiFi
8,5
Bar
8,3
Comfort
8,1
Amenities
7,9
Wellness
7,2
Pool
6,8
Breakfast
5,9
Location
9,4
Vibe
9,3
Service
8,8
Room
8,4
Bar
8,3
Amenities
8,2
Comfort
7,9
Wellness
7,3
Pool
6,7
Breakfast
5,2
Service
8,9
Location
8,7
Vibe
8,6
Room
8,3
Bar
8,2
Comfort
8,1
Amenities
8,0
WiFi
7,3
Wellness
6,9
Pool
6,8
Breakfast
6,2
Location
9,4
Service
8,9
Bar
8,1
Comfort
8,1
Room
8,1
Breakfast
5,6
Location
9,2
Comfort
8,4
Room
8,2
Service
8,2
Amenities
7,8
Wellness
7,4
Pool
7,0
Breakfast
5,8
10,0 Excellent
Pros: All the facilities of 5 star hotel but friendly and casual great value for money considering location as well.
Cons:
6,7 Good
Pros: The staff is ok
Cons: The bed isn’t comfortable
9,2 Excellent
Pros: Very modern room loved the touch controls for the lights. Good tube links from Old Street.
Cons: The room needed a £50 deposit
9,2 Excellent
Pros: The location, bed and spa facilities were amazing!
Cons: It would have been extremely useful to have a guide/booklet in the room to advise on the restaurant and bar opening hours.
10,0 Excellent
Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
Cons: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .
9,2 Excellent
Pros: Large comfortable bed, huge HD TV, electronic lights (touch screen controller), large bathroom
Cons: Room on 1st floor, glazing isn't soundproof so audible traffic and pedestrian noises
10,0 Excellent
Pros: The staff was great, food at the rooftop bar/restaurant was really good. Very clean... all of it!
Cons: The bathroom floor could use a good polish. It was clean but didnt look that way. The phone was not working they said they will fix it and never did.
7,1 Good
Pros: Wonderful staff. Fab location.
Cons: Basement rooms are claustrophobic. Underfloor heating didn't work. Pool tiny.
9,6 Excellent
Pros: We loved everything about this place, walking distance to a few shopping spots and cute bars and pubs. The staff here were amazing from the time we checked in until we left especially January Stephens who made our honeymoon stay so special with the little things she did and for the wonderful upgrade. We definitely recommend this hotel to anyone who is looking to stay here.
Cons:
4,2 Okay
Pros:
Cons: Bathroom is very dirty , clearly on the walls you can see the yellow stains . The shower was broken and every time when I put the hot water the cold water was dripping from the side . In the bathroom the canalization exit you can see it’s very very dirty full of hair . Bed linen was with the blood . So we stay only one night and we went somewhere else . Just because my booking was not refundable . Extremely disappointed , paying so much money and having such a poor experience . The room is very small .
9,2 Excellent
Pros: I left some stuff in my room and left the hotel , I came back after two days and ask the staff about my things so I found them they kept it for me which is great usually some hotels said we didn’t find anything. Thank you for everyone there. Employees in the concierge were very nice and helpful
Cons: Nothing
9,7 Excellent
Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
Cons: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.
A stay at Montcalm Royal London House - City Of London places you in the heart of London, within a 10-minute walk of Liverpool Street and Barbican Arts Centre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Overall 9,1 Excellent
Based on 6 441 reviews
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- Couples
- Solo
- Business
Excellent
10,0
Pros: upgraded seaview room
Good
7,0
Pros: The location is great. The bed is not comfortable.
Excellent
10,0
Pros: Everything was spectacular.
Excellent
9,6
Pros: Lovely room looking over the Thames. Very comfy bed Quiet
Excellent
9,6
Pros: The site (next to the thames) was ideal.
Excellent
10,0
Pros: Amazing loft suite with outdoor space.. fantastic room.room service was brilliant
Excellent
9,2
Pros: Perfect location and staff were fantastic
Excellent
10,0
Pros: The view was amazing.
Excellent
9,6
Pros: Location was excellent and bed very comfortable
Good
6,3
Pros: The staff were excellent
Excellent
10,0
Pros: Location, ambience, all food places within hotel excellent
Excellent
10,0
Pros: So stylish and super location for me
Details
Reviews
Overall 9,1 Excellent
Based on 6 441 reviews
Location
9,6
Vibe
9,5
Amenities
8,7
Bar
8,6
Room
8,6
Service
8,6
Cleanliness
8,4
Comfort
7,7
Breakfast
6,9
WiFi
6,6
Value
4,7
Location
9,7
Vibe
9,4
Cleanliness
9,0
Service
9,0
Amenities
8,8
Room
8,6
Comfort
7,9
Breakfast
6,2
Value
5,1
Location
9,4
Vibe
9,1
Amenities
8,8
Bar
8,8
Room
8,6
Service
8,4
Breakfast
6,7
Value
4,8
Vibe
9,2
Location
9,1
Amenities
8,9
Service
8,2
Room
8,1
Breakfast
6,4
Location
9,4
Vibe
9,4
Service
8,7
Room
8,6
Comfort
7,9
10,0 Excellent
Pros: upgraded seaview room
Cons: Price of the breakfast
7,0 Good
Pros: The location is great. The bed is not comfortable.
Cons:
10,0 Excellent
Pros: Everything was spectacular.
Cons:
9,6 Excellent
Pros: Lovely room looking over the Thames. Very comfy bed Quiet
Cons:
9,6 Excellent
Pros: The site (next to the thames) was ideal.
Cons: Very noisy top floor bar.
10,0 Excellent
Pros: Amazing loft suite with outdoor space.. fantastic room.room service was brilliant
Cons:
9,2 Excellent
Pros: Perfect location and staff were fantastic
Cons: Everything expensive but it’s London
10,0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
9,6 Excellent
Pros: Location was excellent and bed very comfortable
Cons: Tea coffee tray in room very poor. For the price I would have expected more variety eg hot chocolate and possible nespresso machine and fresh milk. Also large mirror in room which I believe lit up not working
6,3 Good
Pros: The staff were excellent
Cons: Room too small for the value. Bed not comfortable
10,0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
10,0 Excellent
Pros: So stylish and super location for me
Cons:
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
Overall 9,1 Excellent
Based on 4 353 reviews
All reviews
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- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: Location is great - Just across the road from Tate Modern. The rooms are spacious and modern. Staff are friendly
Excellent
10,0
Excellent
10,0
Pros: Comfy bed
Excellent
10,0
Pros: Excellent hotel. Couldn’t do enough for you, excellent service all round.
Good
6,0
Excellent
8,3
Pros: I slept very well. And all the staff are patient, friendly. I hope room services can add more choices, such as different kinds of noodle.
Excellent
10,0
Pros: All good.
Excellent
10,0
Pros: The room service is very good
Excellent
8,8
Pros: Great bar. Good breakfast
Excellent
9,6
Pros: The beds & pillows were extraordinarily comfy.
Excellent
10,0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Details
Reviews
Overall 9,1 Excellent
Based on 4 353 reviews
Vibe
9,6
Location
9,4
Cleanliness
9,3
Service
9,2
Comfort
9,0
Amenities
8,9
Breakfast
8,8
Pool
8,7
Room
8,7
Food
7,6
WiFi
7,4
Vibe
9,6
Location
9,6
Cleanliness
9,5
Comfort
9,3
Service
9,3
Room
9,1
Amenities
9,0
Pool
8,9
Breakfast
8,7
Vibe
9,6
Location
9,5
Service
9,3
Cleanliness
9,1
Breakfast
9,0
Comfort
8,9
Pool
8,9
Amenities
8,8
Room
8,5
Location
9,6
Vibe
9,6
Service
9,3
Comfort
9,1
Breakfast
8,9
Room
8,5
Location
9,5
Comfort
9,2
Service
9,2
Breakfast
8,9
Amenities
8,7
Room
8,1
Food
7,9
Value
6,2
9,6 Excellent
Pros: Location is great - Just across the road from Tate Modern. The rooms are spacious and modern. Staff are friendly
Cons: The room was a bit dark. They only provide an extension of 30mins for late check out
10,0 Excellent
Pros:
Cons: Lighting controls to confusing
10,0 Excellent
Pros: Comfy bed
Cons: -
10,0 Excellent
Pros: Excellent hotel. Couldn’t do enough for you, excellent service all round.
Cons:
6,0 Good
Pros:
Cons: Tvs broken
Wifi terrible
8,3 Excellent
Pros: I slept very well. And all the staff are patient, friendly. I hope room services can add more choices, such as different kinds of noodle.
Cons: Hope deposit would be refunded sooner. I checked out on last Sunday. After three working days, I still did not receive my deposit, my card is local though.
10,0 Excellent
Pros: All good.
Cons: Tricky to find the front door.
10,0 Excellent
Pros: The room service is very good
Cons:
8,8 Excellent
Pros: Great bar. Good breakfast
Cons: Nothing
9,6 Excellent
Pros: The beds & pillows were extraordinarily comfy.
Cons: I found the total cost a bit pricey but I have not stayed in London (I am a pensioner) for several Years so maybe I am out of touch .
10,0 Excellent
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Cons:
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
With a stay at M by Montcalm Shoreditch London Tech City, you'll be centrally located in London, within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is available for a surcharge.
Overall 8,9 Excellent
Based on 8 346 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Okay
5,8
Pros: Location
Excellent
10,0
Pros: Great value for money, location and services. Very luxurious, we enjoyed our stay.
Excellent
10,0
Pros: Amazing facilities!
Excellent
8,3
Pros: When I checked in, the reception was very noisy. Thankfully no noise in the room However, I was told I had been upgraded but for some reason I was in a disabled room - awful. I accidentally turned on some alarms and the lighting was awful. When the security person came up he asked why I had been put in a disabled room - I didnt know why. Thankfully I was given a lovely room with no emergency alarms and the person showed me all the electrics I needed. It was late and I was tired. I'd had a long day and the last thing I needed was switching hotel rooms. I dont think the reception really thought about what they were doing. Which let you all down.
Excellent
10,0
Pros: Beautiful room. Free Upgrade. Special touches for partners birthday, such as balloons and desserts. Gown and slippers. Delicious cocktails from the bar downstairs.
Excellent
10,0
Pros: Lovely rooms, love the underfloor heating and mood lighting! Very comfortable beds
Excellent
9,2
Pros: Great location. Comfortable. Friendly staff.
Excellent
9,2
Pros: Location: 2 mins from old street station & short walk to Shoreditch box park/ brick lane. Very well appointed hotel with a much higher service level than it’s price point suggests. Great staff. Excellent breakfast.
Excellent
8,2
Pros: Room was very good. Spa was good. Breakfast was good. Staff very helpful.
Excellent
10,0
Pros: The staff were lovely and we where there for my partners birthday which they brought balloon a card and chocolates
Excellent
8,8
Good
6,2
Pros: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills.
Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice.
Finally, the room offered outlets adapted for international travelers.
Details
Reviews
Overall 8,9 Excellent
Based on 8 346 reviews
Vibe
9,3
Location
9,3
Amenities
8,5
Comfort
8,0
Room
7,9
Wellness
7,8
Service
7,8
Pool
7,6
Breakfast
6,0
WiFi
5,0
Location
9,7
Amenities
9,3
Comfort
8,4
Pool
8,2
Service
8,2
Room
8,1
Wellness
7,9
Breakfast
6,5
Location
9,6
Vibe
9,2
Room
8,6
Amenities
8,6
Comfort
8,5
Wellness
7,8
Service
7,3
Value
6,0
Breakfast
5,8
Bar
5,2
Vibe
9,0
Amenities
8,6
Location
8,4
Service
7,6
Room
7,3
Wellness
7,2
Breakfast
5,7
Location
9,4
Vibe
9,0
Amenities
8,5
Comfort
7,6
Wellness
7,6
Room
7,5
Service
6,8
Value
6,3
Breakfast
6,0
5,8 Okay
Pros: Location
Cons: Well staff told me I was upgraded. And the room i had versus the amount of money I paid was not worth it at all
10,0 Excellent
Pros: Great value for money, location and services. Very luxurious, we enjoyed our stay.
Cons: Not very important, but house keeping came in even with the do not disturb sign on.
10,0 Excellent
Pros: Amazing facilities!
Cons:
8,3 Excellent
Pros: When I checked in, the reception was very noisy. Thankfully no noise in the room However, I was told I had been upgraded but for some reason I was in a disabled room - awful. I accidentally turned on some alarms and the lighting was awful. When the security person came up he asked why I had been put in a disabled room - I didnt know why. Thankfully I was given a lovely room with no emergency alarms and the person showed me all the electrics I needed. It was late and I was tired. I'd had a long day and the last thing I needed was switching hotel rooms. I dont think the reception really thought about what they were doing. Which let you all down.
Cons: See above.
10,0 Excellent
Pros: Beautiful room. Free Upgrade. Special touches for partners birthday, such as balloons and desserts. Gown and slippers. Delicious cocktails from the bar downstairs.
Cons: Check-in could have been faster and room service needs improvement.
10,0 Excellent
Pros: Lovely rooms, love the underfloor heating and mood lighting! Very comfortable beds
Cons: I liked everything about the property but would be nice to have some hair conditioner with the shampoo
9,2 Excellent
Pros: Great location. Comfortable. Friendly staff.
Cons: My bathroom was odd. No shower curtain. Post-shower made the entire bathroom a big sopping wet mess. Another odd thing is my salad was put into the most awkward oblong salad bowl lol. Made it very difficult to eat.
9,2 Excellent
Pros: Location: 2 mins from old street station & short walk to Shoreditch box park/ brick lane. Very well appointed hotel with a much higher service level than it’s price point suggests. Great staff. Excellent breakfast.
Cons: Fire alarm at 00:15 and 10:30am. No compensation for broken sleep.
8,2 Excellent
Pros: Room was very good. Spa was good. Breakfast was good. Staff very helpful.
Cons: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.
10,0 Excellent
Pros: The staff were lovely and we where there for my partners birthday which they brought balloon a card and chocolates
Cons: N/a
8,8 Excellent
Pros:
Cons: Payment upon arrival makes the check in a hassle.
6,2 Good
Pros: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills.
Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice.
Finally, the room offered outlets adapted for international travelers.
Cons: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation.
As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged.
Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp.
Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive.
Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).
With a stay at M by Montcalm Shoreditch London Tech City, you'll be centrally located in London, within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is available for a surcharge.
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 12 506 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Absolutely fantastic. Everything was exactly as we wanted. Will definitely consider staying again
Excellent
8,8
Pros: Hot food was cold. Poor selection
Excellent
8,0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
8,3
Pros: Position is great. You can get to Piccadilly just in 30 minutes "walking'.
Excellent
10,0
Pros: the room the whole set up how everything was so close to get to,
Good
7,1
Pros: Location
Good
6,3
Pros: Gym and pool Breakfast TV Shower
Excellent
8,8
Pros: Breakfast was good, though the restaurant where breakfast was served looked crowded probably due to lack of space for movement
Excellent
9,6
Pros: 6 minutes via underground to Piccadilly Station Very clean hotel
Excellent
10,0
Pros: Loved it I do recommend and whenever am n London I’ll stay in here
Excellent
9,2
Pros: We had breakfast 1 morning which we thought was good value but I would have liked fresh fruit and felt the tables were a bit crowded
Good
7,5
Details
Reviews
Overall 8,6 Excellent
Based on 12 506 reviews
Location
9,5
Vibe
9,3
WiFi
9,3
Service
7,8
Pool
7,3
Room
7,3
Breakfast
6,9
Beach
2,9
Vibe
9,5
Location
9,5
WiFi
8,7
Service
8,1
Wellness
7,8
Breakfast
7,3
Room
7,2
Pool
7,1
Location
9,3
Vibe
9,1
Wellness
7,8
Service
7,7
Pool
7,4
Room
7,3
Breakfast
6,1
Location
9,3
Service
7,4
Breakfast
7,0
Room
6,8
Value
5,8
Location
9,7
Service
7,3
Breakfast
6,7
Room
6,5
10,0 Excellent
Pros: Absolutely fantastic. Everything was exactly as we wanted. Will definitely consider staying again
Cons:
8,8 Excellent
Pros: Hot food was cold. Poor selection
Cons: Breakfast
8,0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
8,3 Excellent
Pros: Position is great. You can get to Piccadilly just in 30 minutes "walking'.
Cons: The ILLY Bar Staff inside the Hotel is very slow. It took ages to get our breakfast served.
10,0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
7,1 Good
Pros: Location
Cons: The lack of customer service on check in, reception staff were complacent, and really did not show any interest or care. Very disappointed with the lack of service, care and personality.
6,3 Good
Pros: Gym and pool Breakfast TV Shower
Cons: Very noisy room. You can hear the trains No courtesy water bottle Lifts take ages
8,8 Excellent
Pros: Breakfast was good, though the restaurant where breakfast was served looked crowded probably due to lack of space for movement
Cons: Some more variety in breakfast could have been better though nothing to complain
9,6 Excellent
Pros: 6 minutes via underground to Piccadilly Station Very clean hotel
Cons: No things
10,0 Excellent
Pros: Loved it I do recommend and whenever am n London I’ll stay in here
Cons:
9,2 Excellent
Pros: We had breakfast 1 morning which we thought was good value but I would have liked fresh fruit and felt the tables were a bit crowded
Cons: Luckily I was with my daughter as I couldn't understand how to use the tablet to work everything. I did try and my daughter suggested I didn't touch it. This meant when getting up in the night I had to feel my way along the walls to get to the bathroom in the dark. Loved the hotel but couldn't chance staying there on my own, which is how I usually travel
7,5 Good
Pros:
Cons: Walls too thin and could head people in corridor and room next door despite asking for a quiet room. Poorly designed but nice to look at.
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
Overall 8,6 Excellent
Based on 12 392 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,2
Pros: Quiet and comfy
Excellent
9,6
Pros: All of the above..
Excellent
10,0
Pros: More spacious than a typical hotels in Europe. Great location.
Okay
5,8
Pros: The location is great but the value for money is terrible.
Excellent
9,6
Excellent
10,0
Pros: Amenities, location rooftop bar, staff and breakfast were all excellent
Okay
5,8
Pros: Position
Excellent
9,0
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Excellent
9,6
Pros: Rooftop bar was lovely. Beautiful setting.
Good
7,5
Pros: Gorgeous hotel, good location. Savage Garden upstairs is stunning
Excellent
10,0
Pros: Staff were warm and welcoming. We were able to check into our room earlier which was amazing and had a warm cookie on arrival! They were very accommodating which made the stay even better. Rooms were lovely and clean and had everything we needed. We were able to leave our bags with the porter after checking out and collected them later.
Excellent
10,0
Pros: Staff go above and beyond to accommodate request. Rooms clean and tidy. Free from external noise. Stayed a Friday night. No concerns would certainly book again. 2 minute from underground
Details
Reviews
Overall 8,6 Excellent
Based on 12 392 reviews
Location
9,7
Service
8,6
Breakfast
8,1
Bar
7,1
Room
7,0
WiFi
6,5
Value
5,2
Location
9,7
Service
8,4
Breakfast
7,9
Room
7,1
Bar
6,8
Value
4,8
WiFi
4,7
Location
9,8
Service
8,6
Amenities
7,9
Breakfast
7,6
Bar
7,0
Room
6,9
Value
5,6
Location
9,3
Breakfast
7,6
Service
7,1
Room
6,1
Value
5,3
Location
9,7
Service
8,2
Breakfast
7,3
Bar
7,1
Room
5,8
Value
4,5
9,2 Excellent
Pros: Quiet and comfy
Cons:
9,6 Excellent
Pros: All of the above..
Cons: A fabulous hotel with very friendly and very efficient professional staff. The place was spotless and the decor and ambience was spot on. Just a few mins walk from the tube and set in a very nice square with a couple of nice small parks across from the hotel and 5 mins walk to the Thames..
10,0 Excellent
Pros: More spacious than a typical hotels in Europe. Great location.
Cons:
5,8 Okay
Pros: The location is great but the value for money is terrible.
Cons: The quality of the room . for that price ($500/night) was very poor. The queen size bed was small, not comfortable and the air conditioning noisy. Room cleaning was poor as well. Much better other options in London for a fraction of the price.
9,6 Excellent
Pros:
Cons: I booked it through booking.com and when arrived our booking wasn't there, is it took around 40 minutes to make a new booking and to check in. Apart from that experience, our stay was very good. Love this hotel. I was just a bit disappointed with the booking system.
10,0 Excellent
Pros: Amenities, location rooftop bar, staff and breakfast were all excellent
Cons: No issues
5,8 Okay
Pros: Position
Cons: The standard of accommodation
9,0 Excellent
Pros: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.
Cons: The room is a little bit small but considering in Central London, this is fine.
9,6 Excellent
Pros: Rooftop bar was lovely. Beautiful setting.
Cons:
7,5 Good
Pros: Gorgeous hotel, good location. Savage Garden upstairs is stunning
Cons: However on the day of check out, 30 mins before got disturbed 3 times to see if I had checked out even though check out wasn’t till 12pm.....that was quite annoying. Stayed in the Queens room and it just lacked decor and bathroom wasn’t the greatest
10,0 Excellent
Pros: Staff were warm and welcoming. We were able to check into our room earlier which was amazing and had a warm cookie on arrival! They were very accommodating which made the stay even better. Rooms were lovely and clean and had everything we needed. We were able to leave our bags with the porter after checking out and collected them later.
Cons: Nothing
10,0 Excellent
Pros: Staff go above and beyond to accommodate request. Rooms clean and tidy. Free from external noise. Stayed a Friday night. No concerns would certainly book again. 2 minute from underground
Cons: Nothing staff impeccable and hotel in great location
Easy access to the Olympic Park, this contemporary custom made hotel is in the heart of London’s financial district. Located beside the Tower of London and built on the site of the medieval Crutched Friars Monastery, Samuel Pepys House and the 18th Century Naval College, the hotel is in one of the key historical and tourist areas of London. With its blend of modern design and high quality facilities, this is the biggest hotel of its kind in the City of London. • Stylish guestrooms with flat screen TVs, • Luxury suites and Executive rooms • 10 meeting rooms - with built-in audio and natural daylight • Complimentary WiFi available in the public areas
With a stay at Ace Hotel London Shoreditch in London (London City Centre), you'll be within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8,6 Excellent
Based on 5 029 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,0
Pros: Location
Good
7,9
Good
7,5
Pros: -Omelette bagel breakfast taste good. -Location is near Shoreditch high street station.
Excellent
9,0
Pros: Great location lovely room we were upgraded as it was a special occasion Staff were very helpful and friendly.
Excellent
8,8
Pros: Great room, didn’t really spend enough time there, will certainly do next time!
Excellent
9,2
Pros: The location and hotel were excellent. We had a great time.
Excellent
10,0
Pros: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....
Mediocre
2,0
Pros: Nothing.
Okay
5,4
Pros: Location
Excellent
10,0
Pros: It's my second time in the Ace hotel. it has great facilities, amazing stuff and the area is great if your coming to enjoy London nightlife, also very close to a tube station.
Good
6,7
Pros: Location, some of the decor is nice , staff are nice.
Excellent
9,6
Pros: Very cool, big room, great price for 4 sharing. Excellent breakfast included in price
Details
Reviews
Overall 8,6 Excellent
Based on 5 029 reviews
Location
9,3
WiFi
9,0
Vibe
8,8
Food
8,2
Bar
8,0
Service
8,0
Room
7,5
Breakfast
6,9
Value
5,4
Location
8,8
Vibe
8,6
Service
8,2
Room
8,0
Bar
7,9
Breakfast
6,9
Location
9,3
Vibe
8,1
Bar
8,0
Service
7,5
Breakfast
6,8
Room
6,6
Location
9,6
Vibe
8,4
Food
8,4
Service
8,0
Breakfast
6,9
Room
6,9
Value
4,8
Location
9,0
Vibe
8,5
Service
7,7
Room
6,8
3,0 Mediocre
Pros: Location
Cons: Check in and check out was impolite. Really noisy facilities
7,9 Good
Pros:
Cons: Shower water pressure too low
7,5 Good
Pros: -Omelette bagel breakfast taste good. -Location is near Shoreditch high street station.
Cons: -On the day of the check-in, there was a wedding party upstair and I felt noisy in the room. -I connected to the hotel wifi before bedtime, when I woke up and my apple icloud data was stolen.
9,0 Excellent
Pros: Great location lovely room we were upgraded as it was a special occasion Staff were very helpful and friendly.
Cons: Quite noisy until the early hours! Lots of noise out front, as it was a Saturday night. Was pretty loud though
8,8 Excellent
Pros: Great room, didn’t really spend enough time there, will certainly do next time!
Cons:
9,2 Excellent
Pros: The location and hotel were excellent. We had a great time.
Cons: No complaints
10,0 Excellent
Pros: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....
Cons: I didn't like the fact I had to leave......!!!!
2,0 Mediocre
Pros: Nothing.
Cons: Too hipster. Overpriced.
5,4 Okay
Pros: Location
Cons: The cleaning in our room was partially made during the two nights we stayed... dirty mugs were left in the table. Same for the towels. I put these things in the corridor outside our bedroom, it was still there when we left....... It was the third and the last time I chose this hotel.
10,0 Excellent
Pros: It's my second time in the Ace hotel. it has great facilities, amazing stuff and the area is great if your coming to enjoy London nightlife, also very close to a tube station.
Cons:
6,7 Good
Pros: Location, some of the decor is nice , staff are nice.
Cons: Stayed a few times and the Rooftop bar is never open to guests.
9,6 Excellent
Pros: Very cool, big room, great price for 4 sharing. Excellent breakfast included in price
Cons: We are 4 women all aged 51 and felt very un-hip!!!! However we relaxed into it and will definitely stay again. Maybe with a change of our wardrobe contents first ;)
With a stay at Ace Hotel London Shoreditch in London (London City Centre), you'll be within a 5-minute drive of Liverpool Street and Barbican Arts Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Novotel London Bridge is a 4-Star hotel in an ideal location. Guests will find great tourist attractions such as the Shard, the Tate Modern, St. Pauls Cathedral and Borough Market - all within walking distance. Those looking to travel further afield can do so easily with multiple tube stations located nearby.
Overall 8,5 Excellent
Based on 8 044 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: Very relaxed and informal. Very helpful ladies at the front desk. Great location close to London Bridge tube (through the car park at the back of the hotel. Super burger and chips at Brood Restaurant in the Borough Market and very reasonable. The room and bathroom were spotless and very comfortable. There was no street noise. The breakfast had everything you could want and very nice crispy bacon. All in all, a great one-night stay and I would happily visit again.
Excellent
10,0
Pros: Could not fault anything Staff where very nice and helpful Room was modern and spotless
Excellent
10,0
Pros: Location is excellent. Staff went above and beyond service wise - Super efficient and a definite culture of wanting to please their customers.
Excellent
10,0
Pros: Check in staff were great! Very clean & comfortable. Will definitely stay again in the future.
Okay
5,4
Pros: It was a great location clean and comfortable
Excellent
9,0
Pros: I travelled with my husband and my 8 year old son. The room was really comfortable and quiet. Great location only minutes from the tube and in a really lovely neighbourhood. Our tv wasnt working and we reported it on our 1st morning. Unfortunately, it still wasnt working when we returned and our little boy was disappointed. At check out i mentioned this to the lovely lady at reception. She asked out little man to follow her, and offered him to choose a gift from the gift shop to make it up to him. He was delighted and felt really special. This really made our day. Very nice touch
Good
7,9
Pros: Good location
Good
7,1
Pros: Up to date, clean and good location
Excellent
10,0
Pros: All of it! Room, location, staff, friendly and helpful.
Excellent
8,8
Pros: Great hotel
Excellent
8,8
Pros: Good location in centre. Easy walk to south bank for facilities. Superior room is nice. Quiet.
Okay
4,0
Details
Reviews
Overall 8,5 Excellent
Based on 8 044 reviews
Location
9,5
WiFi
9,2
Service
9,1
Cleanliness
8,4
Breakfast
8,1
Room
7,5
Pool
0,0
Location
9,5
Vibe
9,2
Service
9,2
Cleanliness
8,9
WiFi
8,6
Breakfast
8,3
Room
7,7
Location
9,6
Service
8,6
WiFi
8,2
Wellness
7,9
Breakfast
7,2
Room
6,5
Location
9,6
Service
8,8
Breakfast
7,9
Room
7,0
Location
9,5
Service
9,3
Breakfast
7,8
Room
6,8
10,0 Excellent
Pros: Very relaxed and informal. Very helpful ladies at the front desk. Great location close to London Bridge tube (through the car park at the back of the hotel. Super burger and chips at Brood Restaurant in the Borough Market and very reasonable. The room and bathroom were spotless and very comfortable. There was no street noise. The breakfast had everything you could want and very nice crispy bacon. All in all, a great one-night stay and I would happily visit again.
Cons: Nothing comes to mind. Great value.
10,0 Excellent
Pros: Could not fault anything Staff where very nice and helpful Room was modern and spotless
Cons:
10,0 Excellent
Pros: Location is excellent. Staff went above and beyond service wise - Super efficient and a definite culture of wanting to please their customers.
Cons:
10,0 Excellent
Pros: Check in staff were great! Very clean & comfortable. Will definitely stay again in the future.
Cons:
5,4 Okay
Pros: It was a great location clean and comfortable
Cons: It was really understaffed at all time there was never anyone to talk to at reception. The room key never worked so involved numerous trips down to reception to get another key. Worse of all we decided to eat at the hotel last night and our evening was completely ruined by the experience. We were seated at 9pm and our order was taken reasonably quickly maybe 10 minutes but then it was a full hour before our drinks arrived despite asking numerous times for our drinks. The starters arrived after about 50 minutes it still no drinks. When the main courses arrived they were all really cold and just about inedible, for such an expensive hotel it was quite frankly a disgrace and with so many lovely restaurants we truly regretted our decision to eat there and the horrible experience ruined what would have been a great stay. I never complain but it really was an unpleasant experience and felt we had wasted our Saturday night in London
9,0 Excellent
Pros: I travelled with my husband and my 8 year old son. The room was really comfortable and quiet. Great location only minutes from the tube and in a really lovely neighbourhood. Our tv wasnt working and we reported it on our 1st morning. Unfortunately, it still wasnt working when we returned and our little boy was disappointed. At check out i mentioned this to the lovely lady at reception. She asked out little man to follow her, and offered him to choose a gift from the gift shop to make it up to him. He was delighted and felt really special. This really made our day. Very nice touch
Cons:
7,9 Good
Pros: Good location
Cons: At this price, I would have expect a bottle of mineral water in the room at the very least Nice mini bar, but completely empty.
7,1 Good
Pros: Up to date, clean and good location
Cons: We paid a fair bit as we liked the look of the pictures, however we did get get a view with a rooms as part of the price and we were given a disabled room which was not like any of the pictures which really made us think what did we actually pay for.
10,0 Excellent
Pros: All of it! Room, location, staff, friendly and helpful.
Cons: Nothing.
8,8 Excellent
Pros: Great hotel
Cons: Need more tea and sugar and milk in room
8,8 Excellent
Pros: Good location in centre. Easy walk to south bank for facilities. Superior room is nice. Quiet.
Cons: Breakfast queues and running short of food
4,0 Okay
Pros:
Cons: Hotel jas construction going on and is very noisy early morning. Complained about it to staff who did not seem to care at all.
Novotel London Bridge is a 4-Star hotel in an ideal location. Guests will find great tourist attractions such as the Shard, the Tate Modern, St. Pauls Cathedral and Borough Market - all within walking distance. Those looking to travel further afield can do so easily with multiple tube stations located nearby.
With a stay at The Montcalm At Brewery London City, you'll be centrally located in London, steps from Barbican Arts Centre and 9 minutes by foot from Museum of London. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Overall 8,5 Excellent
Based on 3 825 reviews
All reviews
- All reviews
Excellent
9,6
Excellent
10,0
Pros: Everything about this hotel was amazing.
Good
7,9
Pros: Having a bath.
Excellent
10,0
Pros:
My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.
Good
6,3
Pros: Very nice building and good facilities
Excellent
9,6
Pros: All good apart from the road is a bit noisy outside
Excellent
10,0
Pros: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.
Okay
4,2
Pros: I liked the pub on the property
Good
7,9
Pros: Had a plesent stay and the staff are polite and helpful.
Excellent
9,6
Pros: Lovely hotel. Very comfortable. Staff were fantastic too.
Excellent
10,0
Pros: Nice and quiet, great service
Good
7,0
Pros: Great location for me and the shower was great. For the price I couldn't fault the hotel and thought the reception areas was nice. For me the location is fantastic as I commute to London and needed to be there for a very early meeting. Close to local bars and restaurants and my office on Ropemaker St.
Good
7,0
Pros: The room was very clean and spacious. The doormen were friendly and helpful.
Details
Reviews
Overall 8,5 Excellent
Based on 3 825 reviews
Cleanliness
8,9
Comfort
8,7
Location
8,7
Services
8,3
Staff
8,7
Value for money
8,0
9,6 Excellent
Pros:
Cons: You pay a high price for the room which is ok But why do you need to be ripped off by charging an extra £100 for Breakfast for 2 people for 2 Days (£24.75 Each) and no special service or menu I have stopped at a lot of 5star hotels and this was pure profiteering as was a bottle of water out of the room fridge £4 for small bottle after you pay £200 a night for the room.
10,0 Excellent
Pros: Everything about this hotel was amazing.
Cons:
7,9 Good
Pros: Having a bath.
Cons: Not like the picture shown. Thought is was expensive for what I got.
10,0 Excellent
Pros:
My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.
Cons: Hotel is in the financial district and is kinda out of the way on the weekends. Upside is cheap and good breakfast during the week for all the business folks. If you are feeling more spendy, the hotel restaurant is really good.
6,3 Good
Pros: Very nice building and good facilities
Cons: We were given a room on the 5th floor, which VIBRATED (literally) due to some machinery situated at the ground floor. We asked for a room change as it was impossible to bear.
9,6 Excellent
Pros: All good apart from the road is a bit noisy outside
Cons:
10,0 Excellent
Pros: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.
Cons: Nothing.
4,2 Okay
Pros: I liked the pub on the property
Cons: The room was the smallest bedroom I have stayed in ever ! With luggage and trying to actually get into and around the bed it was just not comfortable Check in and out was just not good same experience as purchasing petrol but incredibly slow motion
7,9 Good
Pros: Had a plesent stay and the staff are polite and helpful.
Cons: Bit of a smell in the room and wouldnt rate it a 5 star. 4 at best especially in a city like London.
9,6 Excellent
Pros: Lovely hotel. Very comfortable. Staff were fantastic too.
Cons: Nothing to dislike.
10,0 Excellent
Pros: Nice and quiet, great service
Cons: N/A
7,0 Good
Pros: Great location for me and the shower was great. For the price I couldn't fault the hotel and thought the reception areas was nice. For me the location is fantastic as I commute to London and needed to be there for a very early meeting. Close to local bars and restaurants and my office on Ropemaker St.
Cons: My room was very small (you wouldn't want to have two people in there!) and the pillows were a little on the cheap side. The only real negative was the curtains didn't shut properly and woke up earlier than I would have liked. I can imagine the old building's retrofit a/c might be an issue in the summer!
7,0 Good
Pros: The room was very clean and spacious. The doormen were friendly and helpful.
Cons: I had flowers delivered to me at the hotel and these were turned away at reception with the reason being that I wasn't staying at the hotel which was incorrect. I left my key and a note at reception for my son to collect and leave his luggage in my room, reception said that I had not done this and did not have a key for him. During my 12 nights there a card was sent to me which I never received.
With a stay at The Montcalm At Brewery London City, you'll be centrally located in London, steps from Barbican Arts Centre and 9 minutes by foot from Museum of London. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Location, capacity and connections; these are just some of the reasons our guests tell us why they love choosing The Tower Hotel for their stay in London. The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside World Heritage Site - The Tower of London, and boasts unparalleled views of iconic Tower Bridge. Our location and choice of transport connections put you at the centre of this vibrant city, making it quick, convenient and most importantly, easy to experience the very best of what London has to offer, sooner. You'll find us within easy reach of the London's financial district, Excel Exhibition Centre, London City Airport, historic Greenwich and The O2 Arena, the West End theatre district and Westfield Shopping Centre making it the most sought after location in London.
Overall 8,4 Excellent
Based on 12 407 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,6
Pros: Bed was extra comfy!
Good
6,0
Pros: Location
Excellent
10,0
Pros: Location. View.
Excellent
8,8
Pros: Location.
Good
7,5
Pros: Great view. Car parking. Quiet.
Excellent
10,0
Pros: Beautiful hotel and great location
Excellent
10,0
Pros: Everything was simply perfect
Excellent
10,0
Pros: The position was ideal, the staff were very polite and helpful. The room was clean and very cumfortable, the view of Tower Bridge was unbelievable.
Excellent
10,0
Pros: Location. Staff efficient.
Excellent
10,0
Pros: The view was stunning. Definitely worth paying for the bridge view. Breakfast was wonderful. Staff were all very helpful with recommendations and directions.
Excellent
10,0
Pros: Fantastic location, staff always helpful, always stay at this hotel if staying overnight in London. Thoroughly recommend
Good
7,1
Pros: View was to die for, and location was amazing. Beds were also amazingly comfortable
Details
Reviews
Overall 8,4 Excellent
Based on 12 407 reviews
Beach
10,0
Location
9,6
Service
8,0
WiFi
7,7
Breakfast
7,2
Room
6,9
Comfort
5,3
Vibe
4,6
Wellness
2,6
Location
9,4
Service
8,1
Breakfast
7,0
Room
6,4
Vibe
4,8
Location
9,3
Service
8,0
Breakfast
7,4
Room
6,8
Vibe
3,5
Location
9,7
Service
7,9
Breakfast
7,2
Room
6,3
Vibe
3,8
Location
9,8
Service
7,3
Room
5,9
Vibe
3,9
9,6 Excellent
Pros: Bed was extra comfy!
Cons: Nothing
6,0 Good
Pros: Location
Cons: Service, cleanliness, housekeeping
10,0 Excellent
Pros: Location. View.
Cons:
8,8 Excellent
Pros: Location.
Cons: Bars were not in keeping with the hotel. Music more suited to youngsters. When we asked for port, the bar staff didn’t know what it was. After explaining in great detail, we finally got a port. An American couple sat next to us and also asked for a port but another member of bar staff again did not know what that was. We had to explain again.
7,5 Good
Pros: Great view. Car parking. Quiet.
Cons: Hotel had a tired feel about it. 1st floor ladies room was badly attended but then, I suspect a lot of visitors/ walk-ins pop in and use it.
10,0 Excellent
Pros: Beautiful hotel and great location
Cons: The rooms were overly warm
10,0 Excellent
Pros: Everything was simply perfect
Cons:
10,0 Excellent
Pros: The position was ideal, the staff were very polite and helpful. The room was clean and very cumfortable, the view of Tower Bridge was unbelievable.
Cons: nothing
10,0 Excellent
Pros: Location. Staff efficient.
Cons: Room shabby, dated and small.
10,0 Excellent
Pros: The view was stunning. Definitely worth paying for the bridge view. Breakfast was wonderful. Staff were all very helpful with recommendations and directions.
Cons: Our towel heater bar didn't work, but that's small potatoes.
10,0 Excellent
Pros: Fantastic location, staff always helpful, always stay at this hotel if staying overnight in London. Thoroughly recommend
Cons: Nothing
7,1 Good
Pros: View was to die for, and location was amazing. Beds were also amazingly comfortable
Cons: Building was quite dated and lifts a little scary. It was very expensive but I guess given the location they can get away with that. You’re really paying for the view
Location, capacity and connections; these are just some of the reasons our guests tell us why they love choosing The Tower Hotel for their stay in London. The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside World Heritage Site - The Tower of London, and boasts unparalleled views of iconic Tower Bridge. Our location and choice of transport connections put you at the centre of this vibrant city, making it quick, convenient and most importantly, easy to experience the very best of what London has to offer, sooner. You'll find us within easy reach of the London's financial district, Excel Exhibition Centre, London City Airport, historic Greenwich and The O2 Arena, the West End theatre district and Westfield Shopping Centre making it the most sought after location in London.
Situated in the centre of Londons financial district with easy and quick access to the delights of the West End and business community of Canary Wharf. A stunning Wellness Centre featuring a beautiful 25m swimming pool, Jacuzzi & gymnasium with state of the art life fitness with highbred technology. The whole property has a second to none environmental design and operation making it one the greenest hotels in Europe.TripAdvisor Certificate of Excellence winner 2012
Overall 8,4 Excellent
Based on 6 202 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: Nice breakfast Great pillows and bed!
Excellent
9,6
Pros: Only stayed for the 1 night. Staff's customer service was on point.
Excellent
9,2
Pros: Complimentary chocolates , water and wine in room. Very large, comfy bed.
Excellent
8,3
Pros: Spacious room and definitely enjoyed the facilities (swimming room + jacuzzi and the sauna). Tower Bridge is in walking distance from the hotel.
Good
7,5
Pros: The staff were nice and polite. The location was great. The rooms were clean.
Excellent
8,8
Pros: Ideal location for the Tower of London and train stations
Excellent
10,0
Pros: John on reception was very helpful despite us arriving very late. The room was beautiful and very comfortable. We can’t wait to come back. Everyone form the girl in the bar to the girl at breakfast was helpful. Being able to leave your bags was great and the facilities were also a highlight.
Excellent
9,0
Pros: The location, the size of the room, the comfort level of the bed
Excellent
9,2
Pros: Excellent service from all staff.
Good
7,0
Pros: location and pool spa
Excellent
8,0
Pros: Very good with good options friendly staff
Excellent
10,0
Pros: Was one of the best hotels I’ve had stayed in in London, extremely spacious room and excellent facilities.
Details
Reviews
Overall 8,4 Excellent
Based on 6 202 reviews
Location
9,4
Wellness
8,5
Pool
8,3
WiFi
7,7
Service
7,6
Room
7,5
Breakfast
6,1
Value
5,4
Location
9,2
Wellness
8,3
Service
8,3
Pool
7,7
Room
7,3
Breakfast
6,0
Value
5,2
Location
9,4
Pool
8,6
Wellness
8,5
Service
8,2
Room
7,8
Comfort
7,6
Breakfast
6,1
Bar
5,2
Value
4,9
Location
9,3
Pool
8,3
Wellness
8,0
Service
6,8
Breakfast
6,0
Room
6,0
Value
5,3
Location
9,5
Wellness
8,5
Pool
8,4
Room
7,6
Service
7,4
Cleanliness
7,0
Breakfast
6,0
9,6 Excellent
Pros: Nice breakfast Great pillows and bed!
Cons:
9,6 Excellent
Pros: Only stayed for the 1 night. Staff's customer service was on point.
Cons: Nothing
9,2 Excellent
Pros: Complimentary chocolates , water and wine in room. Very large, comfy bed.
Cons: No breakfast as not booked directly with hotel
8,3 Excellent
Pros: Spacious room and definitely enjoyed the facilities (swimming room + jacuzzi and the sauna). Tower Bridge is in walking distance from the hotel.
Cons:
7,5 Good
Pros: The staff were nice and polite. The location was great. The rooms were clean.
Cons: Very Uncomfortable bed. Had to sleep on the slightly more comfortable sofa. Air conditioning broken and the hotel was uncomfortably hot. Mini bar was locked and unavailable for the duration of our trip. The reception phone line was disconnected.
8,8 Excellent
Pros: Ideal location for the Tower of London and train stations
Cons: Stayed two nights on second night had to ask for bottled water and coffee to be replaced, apart from that a very comfortable stay.
10,0 Excellent
Pros: John on reception was very helpful despite us arriving very late. The room was beautiful and very comfortable. We can’t wait to come back. Everyone form the girl in the bar to the girl at breakfast was helpful. Being able to leave your bags was great and the facilities were also a highlight.
Cons: Nothing.
9,0 Excellent
Pros: The location, the size of the room, the comfort level of the bed
Cons: The bathroom could have been a little cleaner
9,2 Excellent
Pros: Excellent service from all staff.
Cons: Was cold with only a thin bed cover and no extra blankets. Didn’t want to bother anyone late at night so wore more clothing! Prefer windows that open.
7,0 Good
Pros: location and pool spa
Cons: yes the restaurant at the late arrival
8,0 Excellent
Pros: Very good with good options friendly staff
Cons: all good
10,0 Excellent
Pros: Was one of the best hotels I’ve had stayed in in London, extremely spacious room and excellent facilities.
Cons:
Situated in the centre of Londons financial district with easy and quick access to the delights of the West End and business community of Canary Wharf. A stunning Wellness Centre featuring a beautiful 25m swimming pool, Jacuzzi & gymnasium with state of the art life fitness with highbred technology. The whole property has a second to none environmental design and operation making it one the greenest hotels in Europe.TripAdvisor Certificate of Excellence winner 2012
An upscale London hotel with a Belgian restaurant and a spa near St Pancras International stationCrowne Plaza® London - Kings Cross is a short walk from St Pancras train station, where Eurostar services leave for Europe.It’s a 15-minute walk to Russell Square or King's Cross St. Pancras Underground stations, and Heathrow Airport (LHR) is a one-hour direct ride on the Piccadilly Line. A relaxed stroll brings you the vast collection of antiquities at the British Museum, flagship stores and restaurants at Covent Garden, and the West End theatre district. City of London financial institutions are reachable with a quick Tube trip. Planning an event? Our 6 versatile meeting rooms seat up to 250 guests, and our Crowne Plaza Meetings Director handles all the details.At this hotel you can enjoy:- Refined Belgian cuisine at Belgo restaurant- Inspired cocktails at Bloom Kitchen and Bar- Fast & Fresh meals- Free WiFiWork out in the state-of-the-art fitness centre, swim laps in our tranquil indoor pool, and reward yourself with a rejuvenating spa treatment. Sophisticated guest rooms are decorated in soothing tones, with generous work space and USB hubs so you stay Completely Connected. Our Sleep Advantage Programme, featuring premium bedding and Quiet Zone rooms, ensures a restful night.
Overall 8,3 Excellent
Based on 3 712 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Excellent location. Friendly staff. Breakfast was great.....wide variety to choose from.
Okay
5,0
Pros: Staff was very friendly.
Excellent
8,0
Pros: Great hotel
Okay
5,0
Pros: It had a decent restaurant
Excellent
8,0
Pros: Breakfast was great. Rooms were clean and comfortable. Staff were friendly.
Excellent
8,3
Pros: Great location for kingscross
Okay
5,0
Okay
4,2
Pros: Comfy bed, great staff in the bar
Excellent
9,6
Pros: The rooms were lovely! Very nice!
Good
6,7
Excellent
10,0
Pros: The staff were great and our room was beautiful. Comfy and clean!
Excellent
8,3
Pros: Breakfast good, room nice and cosy. Somecstaff a little abrupt!
Good
6,0
Pros: the best thing was after a long day of travelling, meetings, work etc the pillows and bed were so comfy!! I didn't make use of any of the hotel facilities as i was in london for work purposes so did not spend much time actually in the hotel, but what i could see was very good, staff great.
Good
7,3
Pros: the staff are excellent, very comfortable room
Mediocre
3,6
Pros: None
Details
Reviews
Overall 8,3 Excellent
Based on 3 712 reviews
Cleanliness
8,8
Comfort
8,6
Location
7,9
Services
8,4
Staff
8,4
Value for money
7,7
10,0 Excellent
Pros: Excellent location. Friendly staff. Breakfast was great.....wide variety to choose from.
Cons: n/a
5,0 Okay
Pros: Staff was very friendly.
Cons: I had a room with two double beds. Both were shockingly bad for a hotel at this level and certainly at this price. Thee beds were 2 or three star quality. I am in London often and would never stay at this hotel again.
8,0 Excellent
Pros: Great hotel
Cons: More information needed about which bus to take to get there. Its the number 63 from Kings Cross this took a while to find out. We got lost walking through Kings cross with my daughter trying to find it which was not pleasant.
5,0 Okay
Pros: It had a decent restaurant
Cons: Our room was next to the janitors closet so we heard them through the thin walls the entire area around the hotel was under construction (there was no warning of this) we had to walk so far between the closet bus stop and our hotel
8,0 Excellent
Pros: Breakfast was great. Rooms were clean and comfortable. Staff were friendly.
Cons: Too far away from the tube station.
8,3 Excellent
Pros: Great location for kingscross
Cons: Over priced
5,0 Okay
Pros:
Cons: Coffee/tea service was not cleaned and replenished. Used wine glasses not cleaned/ replaced.
4,2 Okay
Pros: Comfy bed, great staff in the bar
Cons: Poor water pressure for the shower, tv didn’t work nor was fixed during our stay, breakfast availability was poor.
9,6 Excellent
Pros: The rooms were lovely! Very nice!
Cons: It was further away from Kings Cross than I expected, but my own fault for not looking at the map properly
6,7 Good
Pros:
Cons: Breakfast very expensive so didn't take up the option.
10,0 Excellent
Pros: The staff were great and our room was beautiful. Comfy and clean!
Cons:
8,3 Excellent
Pros: Breakfast good, room nice and cosy. Somecstaff a little abrupt!
Cons: Booked late checkout at 4pmwhich was approved when checked in told that would have to pay 50.00for chevkout layer than 2pm but after showing teceptionist email and a ten minute wait was assured was ok, returned at 2pm to room to relax and sort cases etc, to gind room locked so had to make another journey downstairs to have key extended. Some communicstions issues i think.
6,0 Good
Pros: the best thing was after a long day of travelling, meetings, work etc the pillows and bed were so comfy!! I didn't make use of any of the hotel facilities as i was in london for work purposes so did not spend much time actually in the hotel, but what i could see was very good, staff great.
Cons: the only thing was not being able to open a window to let some air in.
7,3 Good
Pros: the staff are excellent, very comfortable room
Cons:
3,6 Mediocre
Pros: None
Cons: Lack of smiles, lack of manners, no greetings, concierge not helpful, lack of experience personnel to promote tourism.
An upscale London hotel with a Belgian restaurant and a spa near St Pancras International stationCrowne Plaza® London - Kings Cross is a short walk from St Pancras train station, where Eurostar services leave for Europe.It’s a 15-minute walk to Russell Square or King's Cross St. Pancras Underground stations, and Heathrow Airport (LHR) is a one-hour direct ride on the Piccadilly Line. A relaxed stroll brings you the vast collection of antiquities at the British Museum, flagship stores and restaurants at Covent Garden, and the West End theatre district. City of London financial institutions are reachable with a quick Tube trip. Planning an event? Our 6 versatile meeting rooms seat up to 250 guests, and our Crowne Plaza Meetings Director handles all the details.At this hotel you can enjoy:- Refined Belgian cuisine at Belgo restaurant- Inspired cocktails at Bloom Kitchen and Bar- Fast & Fresh meals- Free WiFiWork out in the state-of-the-art fitness centre, swim laps in our tranquil indoor pool, and reward yourself with a rejuvenating spa treatment. Sophisticated guest rooms are decorated in soothing tones, with generous work space and USB hubs so you stay Completely Connected. Our Sleep Advantage Programme, featuring premium bedding and Quiet Zone rooms, ensures a restful night.
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
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Overall 8,2 Excellent
Based on 3 730 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Very good welcome from staff Room upgraded Put small birthday cake in my room Spotlessly cleanvery enjoyab
Okay
5,8
Excellent
9,2
Pros: Staff very helpful and welcoming. Executive Room was very nice.
Okay
4,6
Pros: The location was great The last time I visited this property I stayed in a lovely, comfortable room. Sadly this was not the case on my recent visit.
Excellent
8,5
Pros: The location was amazing!
Good
6,0
Pros: Good location. Pleasant staff. Nice breakfast- but on high side re cost at £23 but I appreciate this is central London.
Excellent
10,0
Pros: Staff very helpful and friendly
Excellent
9,0
Pros: The space and the views
Mediocre
2,0
Pros: It was close enough to the underground to get around town easily.
Okay
4,0
Pros: Overall ok, but would question value for money
Excellent
10,0
Pros: Excellent location, huge rooms with great views of tower bridge.
Excellent
8,0
Pros: The breakfast buffet was delicious. The location is perfect and the staff was very friendly and knowledgeable.
Details
Reviews
Overall 8,2 Excellent
Based on 3 730 reviews
Location
9,6
Pool
8,6
Wellness
8,0
WiFi
7,9
Service
7,8
Room
6,6
Value
5,8
Breakfast
5,6
Vibe
5,3
Food
4,7
Bar
4,6
Location
9,7
Pool
8,7
Service
8,0
Wellness
7,7
Room
5,7
Value
5,2
Breakfast
5,2
Food
4,2
Vibe
4,0
Location
9,5
Pool
8,4
Wellness
7,6
Service
7,0
Room
6,0
Value
5,7
Breakfast
5,6
Comfort
5,3
Vibe
4,6
Bar
4,5
Food
4,0
Location
9,3
Wellness
8,3
Service
7,0
Cleanliness
5,9
Vibe
5,1
Room
4,5
Location
9,5
Pool
8,2
Service
7,7
Room
5,9
Breakfast
5,4
Value
5,2
Food
4,4
10,0 Excellent
Pros: Very good welcome from staff Room upgraded Put small birthday cake in my room Spotlessly cleanvery enjoyab
Cons:
5,8 Okay
Pros:
Cons: I have used this hotel for many years and have stayed on many occasions. Since the change of ownership from the Grange to Leonardo it has gone significantly down hill. The staff dont seem to have a clue. I have now used it twice since the change of ownership, but this will regretfully be the last time. They no longer seem to want to cater for business travellers.
9,2 Excellent
Pros: Staff very helpful and welcoming. Executive Room was very nice.
Cons: Room service finished early.
4,6 Okay
Pros: The location was great The last time I visited this property I stayed in a lovely, comfortable room. Sadly this was not the case on my recent visit.
Cons: We paid a £40 upgrade for a room with a view - sadly, this view was not worth it as it only gave a partial view of Tower Bridge and the Shard. The mattress was so uncomfortable, shower door and radio were broken. Check in took 50 minutes!! I emailed the hotel the night before we arrived but they neither responded or acknowledged my email, unlike when I contacted them 3 years ago.
8,5 Excellent
Pros: The location was amazing!
Cons: The air blew warm air so it was quite stuffy.
6,0 Good
Pros: Good location. Pleasant staff. Nice breakfast- but on high side re cost at £23 but I appreciate this is central London.
Cons: Temperature in hotel was far too warm. First night my air conditioning in room wasn’t working which made it quite unpleasant & I was then moved to another where it was fine. The pool temperature is quite cold & the jacuzzi & sauna were out of order.
10,0 Excellent
Pros: Staff very helpful and friendly
Cons: Despite two restaurants there was No restaurant service on a Sunday evening Pool cold, jacuzzi not working, steam room not working....quite poor really
9,0 Excellent
Pros: The space and the views
Cons: Drinks / room bar was nonexistent
2,0 Mediocre
Pros: It was close enough to the underground to get around town easily.
Cons: There was no air conditioning in the room, the mat in the bathtub was full of mold, the carpet was filthy, the bed extremely uncomfortable and there was no airport shuttl. The gentleman who checked us in made us very uncomfortable with his snooty attitude
4,0 Okay
Pros: Overall ok, but would question value for money
Cons: Check in took 10 minutes. The guy that checked me in locked himself out of the system and then had to use a colleague's log in details. Last Thursday I ate at the bar with a colleague and it was the waitress's first day. It was apparent that she had had NO training, as a second waitress come and asked for the order again. Shocking service!
10,0 Excellent
Pros: Excellent location, huge rooms with great views of tower bridge.
Cons: Nothing
8,0 Excellent
Pros: The breakfast buffet was delicious. The location is perfect and the staff was very friendly and knowledgeable.
Cons: The bed was a little harder than I am used to and the pillows could use a change as they were very lumpy.
With a stay at Leonardo Royal London City, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Overall 8,1 Excellent
Based on 6 249 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,8
Pros: Big room with twin beds.. Clean.. Nice staff.. Many restaurants in hotel and street... Comfortable bed... Good air-conditioning... Fast check in and out... 2 underground nearby... 2 supermarkets nearby...
Good
6,8
Pros: Excellent location
Excellent
10,0
Pros: The shower was actually divine. I informed the hotel that I was travelling for my birthday which I never do and upon arrival I was met with a room full of balloons, cupcakes and a card from the hotel....which I just thought was so thoughtful and considerate of them.
Mediocre
3,0
Pros: Great location. Doorman that went out of their way to assist.
Excellent
9,2
Pros: The bed was hard so where the pillows
Excellent
9,0
Pros: Great location , close to Bus stops lots of restaurants close by very helpful staff . baggage check helps alot for late departures
Good
7,5
Pros: Nice and helpful staff
Mediocre
2,0
Good
7,9
Pros: Staff is nice except one receptionist...maybe it was not her day... Breakfast is really nice.
Good
7,9
Pros: Location
Good
7,1
Pros: Location , gym and pool facility.
Excellent
10,0
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Details
Reviews
Overall 8,1 Excellent
Based on 6 249 reviews
Location
9,6
Wellness
8,2
WiFi
7,8
Pool
7,6
Service
6,3
Room
6,2
Breakfast
5,6
Value
4,9
Bar
3,7
Location
9,5
Wellness
8,6
Pool
7,8
Service
7,0
Breakfast
6,3
Room
4,9
Cleanliness
4,8
Value
4,7
Bar
3,3
Location
9,8
Wellness
8,6
Pool
7,4
Room
6,1
Breakfast
5,8
Value
5,2
Service
5,1
Bar
3,5
Location
9,4
Wellness
8,5
Service
6,1
Breakfast
5,8
Room
5,8
Cleanliness
5,1
Value
4,8
Location
9,7
Service
6,3
Room
5,9
Breakfast
5,4
8,8 Excellent
Pros: Big room with twin beds.. Clean.. Nice staff.. Many restaurants in hotel and street... Comfortable bed... Good air-conditioning... Fast check in and out... 2 underground nearby... 2 supermarkets nearby...
Cons: Quit and beautiful town but little far from center.. 4 stops to oxford station.. 15 minutes drive to Piccadilly circus.. 20 minutes drive to marble arch and oxford...
6,8 Good
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
10,0 Excellent
Pros: The shower was actually divine. I informed the hotel that I was travelling for my birthday which I never do and upon arrival I was met with a room full of balloons, cupcakes and a card from the hotel....which I just thought was so thoughtful and considerate of them.
Cons: The fact that I don’t have a breakfast buffet like that for my breakfast every morning....
3,0 Mediocre
Pros: Great location. Doorman that went out of their way to assist.
Cons: Dim room lighting. Room keys had to be reprogrammed every day. Overpriced breakfast buffet. There was a Starbucks in lobby, but you had to search for an employee. Rooms needed updating. Room was serviced around 5 PM
9,2 Excellent
Pros: The bed was hard so where the pillows
Cons: We was very pleased with the suite. The hotel was close to the interesting places.
9,0 Excellent
Pros: Great location , close to Bus stops lots of restaurants close by very helpful staff . baggage check helps alot for late departures
Cons: only 1 complaint the drains smelt
7,5 Good
Pros: Nice and helpful staff
Cons: TV was too small and couldn‘t be moved from the wall
2,0 Mediocre
Pros:
Cons: Breakfast was tepid. We had a faulty lock on our door.... so our valuables were left in room without any security for them or ourselves. We were assured it would be sorted with compensation but we are still waiting
7,9 Good
Pros: Staff is nice except one receptionist...maybe it was not her day... Breakfast is really nice.
Cons: We got a room with broke heating system, switch a room with new one. Bathroom was not clean. Old furniture. Think this is not 5* hotel and if you compare price for night with other 5* hotels in London you will see there is something wrong. But good value for money (2 adults with 2 kids 7y,7y). For 5* hotel trevelers DO NOT GO THERE because you will not get that you are used to get usually.
7,9 Good
Pros: Location
Cons: Breakfast Room
7,1 Good
Pros: Location , gym and pool facility.
Cons: Door lock was out of order ( sorted out quickly though) Shower knob was very tight.It worked but could have been better. Washroom was small ( I guess it is central London) Room was small considering 2 adults and 2 kids.
10,0 Excellent
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Cons: The only minimal drawback was that the room was dark
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Home to 269 bedrooms and the new Nest room, ibis budget London Whitechapel is perfect for those who need affordable accommodation in central London. Sleep in comfort, prepare for the day with unlimited continental breakfast, and enjoy direct access to London's best treasures including Brick Lane and Spitalfields Market to name a few. Located only 5 minute walk to Aldgate East and Whitechapel tube stations, our zone 1 locations is perfect for you to explore our great capital properly.
Overall 7,9 Good
Based on 10 449 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Details
Reviews
Overall 7,9 Good
Based on 10 449 reviews
Wellness
10,0
Location
9,2
Service
9,1
Value
8,7
WiFi
8,3
Vibe
8,2
Cleanliness
8,1
Breakfast
7,2
Room
6,6
Amenities
6,1
Location
9,3
Service
9,1
Vibe
8,5
Cleanliness
8,4
Breakfast
7,3
WiFi
7,2
Amenities
7,0
Room
6,4
Service
9,3
Location
9,3
Value
9,0
Vibe
8,1
Cleanliness
8,1
WiFi
7,2
Breakfast
7,0
Room
6,8
Amenities
6,3
Comfort
5,8
Location
9,2
Service
8,6
Vibe
7,7
Cleanliness
7,5
WiFi
7,2
Breakfast
6,3
Room
6,2
Amenities
5,4
Comfort
5,3
Service
9,2
Location
9,2
Cleanliness
8,1
Vibe
8,1
Room
7,3
WiFi
6,7
Breakfast
6,4
Comfort
6,2
Amenities
5,5
Home to 269 bedrooms and the new Nest room, ibis budget London Whitechapel is perfect for those who need affordable accommodation in central London. Sleep in comfort, prepare for the day with unlimited continental breakfast, and enjoy direct access to London's best treasures including Brick Lane and Spitalfields Market to name a few. Located only 5 minute walk to Aldgate East and Whitechapel tube stations, our zone 1 locations is perfect for you to explore our great capital properly.
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 5-minute drive of Imperial War Museum and The Shard. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 6,6 Good
Based on 6 791 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Good
7,1
Pros: Location is convenient. Cafeteria is cool to chill or get drink, big communal area, music in the lobby.
Good
7,0
Pros: Close to transport and shops
Okay
5,0
Pros: The location and the fact that the bus station is near the hostel. The hostel is very clean (the room, bathroom and toilet perfectly cleaned !!)
Excellent
9,7
Pros: Amenities, room options
Okay
5,7
Pros: Lovely place within the city centre, everything available at your door steps
Okay
5,0
Pros: the price.
Good
7,5
Pros: Great style, beautiful building
Okay
5,4
Excellent
10,0
Pros: Rooms were basic but value for money... very clean staff very friendly
Okay
4,6
Pros: The food available at the hostel was good.
Good
7,1
Pros: Breakfast was tasty - we upgraded to the full English Breakfast. Facilities were not fancy, but all we needed for a quick, low-budget visit to the city. Location was close to buses and tube, made for easy travel to all major sites.
Mediocre
2,5
Details
Reviews
Overall 6,6 Good
Based on 6 791 reviews
Location
8,8
Vibe
7,7
Service
7,4
Breakfast
6,3
Amenities
4,9
WiFi
4,1
Room
3,5
Bar
2,8
Comfort
2,4
Location
9,4
Vibe
7,2
Service
7,2
Value
6,8
Breakfast
6,0
Amenities
5,1
Room
3,7
Comfort
2,3
Location
9,1
Service
7,6
Vibe
6,8
Breakfast
6,4
Amenities
4,7
Room
2,9
Comfort
2,6
WiFi
2,1
Location
8,4
Service
7,4
Vibe
7,1
Breakfast
6,2
Room
3,4
Comfort
2,0
Service
7,6
Room
3,0
7,1 Good
Pros: Location is convenient. Cafeteria is cool to chill or get drink, big communal area, music in the lobby.
Cons: Lift out of order. I was in room L5 which is in the back of the building. You will walk many stairs up and then down to get to that side of the building, likely get lost the first time. Toilets can be cleaner
7,0 Good
Pros: Close to transport and shops
Cons: Too many people in 1 room
5,0 Okay
Pros: The location and the fact that the bus station is near the hostel. The hostel is very clean (the room, bathroom and toilet perfectly cleaned !!)
Cons: No elevator to go to the 4th floor, the rooms are small for 4 personnes and no boxes to leave the luggages inside the room (you have to pay a box which is at the reception !!! ???). Unfortunatly, in the 4th floor no way to use internet the signal is too low.
9,7 Excellent
Pros: Amenities, room options
Cons: Lots of Screaming young children
5,7 Okay
Pros: Lovely place within the city centre, everything available at your door steps
Cons: Lights can be on even at 2 am, there is noise the whole night.washrooms and toilets are quite limited for a huge number of guests.
5,0 Okay
Pros: the price.
Cons: the noise from the other guests, the walls between are very thin and the guests were very noisy late into the night.
7,5 Good
Pros: Great style, beautiful building
Cons: Getting in and out of gate with code impossible
5,4 Okay
Pros:
Cons: Seeing a mouse , lift was broken, dim lighting, sink plug confusion, wifi didnt reach upstairs well
10,0 Excellent
Pros: Rooms were basic but value for money... very clean staff very friendly
Cons:
4,6 Okay
Pros: The food available at the hostel was good.
Cons: The rooms are very very small, we were in four and we had to sleep with our luggages on the bed because there’s no space on the floor. The elevator was broken and we had to go up 4 floors with all the bags and nobody from the staff volunteered to help. The bathrooms are also smalls and far from the room. You can’t choose the temperature of the shower water, it is always very hot. The nearest subway (underground) station is Elephant and Castle and yet you need to walk a lot. I sincerely do not recommend this place to anyone.
7,1 Good
Pros: Breakfast was tasty - we upgraded to the full English Breakfast. Facilities were not fancy, but all we needed for a quick, low-budget visit to the city. Location was close to buses and tube, made for easy travel to all major sites.
Cons: Would prefer if reusable utensils and cups could be available. Disposable are not only wasteful and unpleasant to drink from, but the fork broke when cutting a piece of bacon! Woke up at 2:30am Thursday evening to young men yelling and fighting in the hallway. I believe one was kicked out in the end. With no phones or wifi in the room, there was no way to report it to the desk without walking out into the hallway and in the middle of the incident, which I was not comfortable doing.
2,5 Mediocre
Pros:
Cons: They take two time the money of my bank And they take that is not in the pending
With a stay at Rest Up London - Hostel, you'll be centrally located in London, within a 5-minute drive of Imperial War Museum and The Shard. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
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