London hotels near Kensington Palace

Cons: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this. not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc

Cons: Just like most of the rest of the world, there's too much fast moving traffic everywhere.

Cons: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.

Cons: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).

Cons: Nothing.

Cons: Bed had someone else’s hair in it, sink had ants, room was in a weird location. Cleanliness left me feeling not relaxed or comfortable.

Cons: Bathroom tight, tiny sink. Room Woodwork a bit scuffed up, could use a bit of touch up Great for a short stay.

Cons: Room was miniscule, not enough places to store things, very hard, tiny bed. Bare, cold floor.

Cons: The hotel was under major renovation which Hilton did not warn us about. While the hotel room was slightly larger than our queen bed, the only window was covered up with a plastic vinyl so you could not look out. When I removed the vinyl, there was a tarp hanging in front of all the windows along with scaffolding. The work was done during the day...loud. When I asked for a room on the other side of the building, they told me those rooms were very loud and sleeping would be difficult. I paid for 3 nights and used my points for one night. What a huge disappointment. They only comped us one breakfast. I felt like we were in a closet with no windows. On a positive note, the folks working the desk were at least friendly, but keeping a happy customer was somewhat lacking.

Cons: Badly managed hotel

Cons: Minor Issue at reception with breakfast not being delivered because the breakfast card was not picked up from the door, which I did not mind.

Cons: A little tired in places

Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.

Cons: Service at the restaurant was poor. I visited four separate occasions and all were poor.

Cons: More spacious room.

Cons: Not many amenities and limited bar/restaurant.

Cons: Room was small, but fine for a long weekend stay. Wifi was slow.

Cons: The service was actually horrendous and bordered rude on several occasions.

Cons: Expensive parking, waiting over 3 hours to check in - arrived at 12pm

Cons: far too small a room for a double, overlooking dirty unkempt roof, which offers little security. Cheap furnishings and faulty TV and Wifi. and $25 for a breakfast - appalling for a 4star..

Cons: Hardly enough room to walk around the double bed.

Cons: The breakfast was below my expectations

Cons: Room was microscopic. Described as a "standard' but should be listed as a micro. For £100/night, even in London it's a joke.

Cons: The room was very small the hotel interiors look a bit tired.

Cons: Nothing

Cons: Softer beds

Cons: Room was above train track ( London Underground) so was very busy

Cons: very poor cleaning service, Old furniture, too basic.. windows don't crack open, not an inch i was suffocation

Cons: There is not an adequate business center ...very bad for a "business" hotel....

Cons: Doormen need to greet people

Cons: Rooms were a bit tiredlooking

Cons: The air conditioning is not up to the task, especially when the temperature spikes in the summer. The hotel is dated, old look, old furniture, etc.

Cons: The outward appearance of building--it's much nicer than it appears

Cons: We were pleased with everything. The hotel however, gets quite busy.

Cons: Quiet hotel in central London

Cons: Noise for rooms overlooking the railway lines

Cons: cleanliness needs improving. Some of the staff at reception are rude and unprofessional. The lifts take ages. The AC in.some rooms not working. We had to change rooms.

Cons: Reception staff, while mainly excellent, not friendly when called from room. Bathroom was not very clean on the first day. Rooms are faded and old-fashioned, especially bathroom.