London hotels near Dickens House
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As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand. The best afternoon tea in London can be enjoyed in the stunning Thames Foyer, the heart of the hotel.
Overall 9,3 Excellent
Based on 10 489 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Spectacular in every way
Excellent
9,2
Pros: Fantastic staff and beautiful room but a little noise early Sunday am from the road
Excellent
9,3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
9,2
Pros: The place is amazing, the staff are so professional. The concierge are working until midnight. service is so fast and nice . it deserve every penny. Covent Garden was so close .
Excellent
10,0
Pros: Savoy is in a class all by itself. The Savoy Grill is wonderful for dinner. Rooms, beautiful. Staff. Beyond helpful.
Excellent
10,0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Details
Reviews
Overall 9,3 Excellent
Based on 10 489 reviews
Location
9,6
Vibe
9,3
Service
9,2
Bar
9,0
Wellness
8,6
Food
8,3
Amenities
8,1
Room
8,1
WiFi
8,1
Breakfast
7,7
Pool
7,7
Comfort
7,1
Location
9,7
Vibe
9,5
Service
9,2
Bar
8,9
Wellness
8,4
Room
8,2
Amenities
7,9
Pool
7,8
Breakfast
7,2
Location
9,5
Service
9,3
Bar
9,1
Vibe
9,1
Wellness
8,6
Pool
7,9
Breakfast
7,8
Room
7,7
Location
9,5
Vibe
9,2
Service
9,0
Wellness
8,8
Room
7,9
Amenities
7,9
Breakfast
7,5
Location
9,4
Service
9,2
Vibe
9,1
Room
8,3
Breakfast
7,8
Amenities
7,8
Comfort
7,5
10,0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
9,2 Excellent
Pros: Fantastic staff and beautiful room but a little noise early Sunday am from the road
Cons:
9,3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
9,2 Excellent
Pros: The place is amazing, the staff are so professional. The concierge are working until midnight. service is so fast and nice . it deserve every penny. Covent Garden was so close .
Cons: The location was a little bit far from the shopping areas. on the check out time they did add things on the bill by mistake. But they fix their mistake immediately.
10,0 Excellent
Pros: Savoy is in a class all by itself. The Savoy Grill is wonderful for dinner. Rooms, beautiful. Staff. Beyond helpful.
Cons: They changed the cocktail Menu innthe American bar
10,0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand. The best afternoon tea in London can be enjoyed in the stunning Thames Foyer, the heart of the hotel.
The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 9,3 Excellent
Based on 4 412 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Excellent
10,0
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Good
7,9
Excellent
10,0
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Excellent
9,0
Pros: everything.
Good
6,0
Pros: pool
Excellent
9,6
Pros: The club lounge and the friendly staff
Excellent
10,0
Pros: Everything !! Absolutely superb on every level, thank you very much.
Excellent
8,8
Pros: Nice staff, vibrant bar
Excellent
10,0
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Excellent
9,7
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Details
Reviews
Overall 9,3 Excellent
Based on 4 412 reviews
Location
9,5
Service
9,4
Vibe
9,1
Food
8,8
Wellness
8,3
Bar
8,3
Amenities
8,3
Pool
7,9
Cleanliness
7,9
Breakfast
7,7
Room
7,3
WiFi
7,1
Value
5,1
Location
9,3
Service
9,1
Food
8,7
Wellness
8,4
Amenities
8,4
Bar
8,0
Pool
8,0
Breakfast
7,6
Room
6,7
Value
4,6
Location
9,5
Service
9,1
Vibe
8,9
Food
8,8
Amenities
8,6
Breakfast
7,7
Room
6,5
Value
4,7
Service
9,5
Location
9,5
Vibe
8,9
Food
8,8
Wellness
8,2
Amenities
7,9
Breakfast
7,7
Room
6,1
Location
9,6
Service
9,4
Food
9,0
Vibe
8,9
Bar
8,6
Amenities
8,1
Room
6,7
8,3 Excellent
Pros:
Cons: One of the towels is not clean.
10,0 Excellent
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Cons: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.
7,9 Good
Pros:
Cons: Room decor looking a little dated
10,0 Excellent
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Cons:
9,0 Excellent
Pros: everything.
Cons: service was a little ragged Christmas night in the restaurant but not enough to spoil our evening
6,0 Good
Pros: pool
Cons: tiny rooms even with upgrade
weird hotel layout
9,6 Excellent
Pros: The club lounge and the friendly staff
Cons:
10,0 Excellent
Pros: Everything !! Absolutely superb on every level, thank you very much.
Cons: Nothing.
8,8 Excellent
Pros: Nice staff, vibrant bar
Cons: Noise as I wa allocated close to club lounge, another privacy door should be installed;
10,0 Excellent
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Cons: The price is high but you get much more than you pay for.
9,7 Excellent
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Cons:
The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
Overall 9,1 Excellent
Based on 6 895 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The pictures did not do the hotel justice! Beautiful inside and out, all the staff were incredibly friendly and we can't wait to go back again!
Excellent
10,0
Pros: Great location / very snazzy set up / very welcoming staff.
Excellent
10,0
Pros: As a single parent travellinv with an 8 year old the experience was arwsome. Everything was exactly as shown on the website.great vslue for money and the staff were exceptional. Made us fedl like royalty.
Excellent
9,0
Pros: Everything at the sea containers is right. The staff is very helpful, the bars are fantastic, the rooms are very cozy and clean. The rooms are soundproof. The location is great. The view just wonderful over the river.
Excellent
10,0
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Excellent
10,0
Pros: Everything was perfect. Location , food, spa, bed, bath.
Excellent
9,0
Pros: Beautiful river view and the bed is incredibly comfortable! Room is spacious and well appointed and we would love to stay again if competitive deals are made available for non business customers.
Excellent
10,0
Pros: All facility’s excellent and spa treatment was great too. Short walking distance to rail station. Highly recommend for couples trip
Excellent
9,2
Pros: Great location, comfortable, stylish room and a lovely spa!!
Excellent
10,0
Pros: The view was amazing.
Excellent
10,0
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Excellent
10,0
Pros: Location, ambience, all food places within hotel excellent
Details
Reviews
Overall 9,1 Excellent
Based on 6 895 reviews
Location
9,6
Vibe
9,4
Room
8,6
Service
8,6
Cleanliness
8,5
Amenities
8,5
Wellness
8,1
Bar
8,1
Comfort
7,9
WiFi
7,5
Breakfast
7,4
Value
4,6
Location
9,5
Vibe
9,0
Service
8,4
Room
8,2
Amenities
7,8
Bar
7,5
Breakfast
7,3
Value
3,9
Location
9,4
Vibe
9,3
Cleanliness
8,9
Amenities
8,8
Room
8,6
Service
8,4
Comfort
8,0
Bar
7,6
Breakfast
7,3
Value
5,0
Vibe
9,3
Location
9,2
Cleanliness
8,7
Amenities
8,7
Service
8,7
Room
8,4
Comfort
7,7
Breakfast
7,3
WiFi
6,5
Value
4,7
Location
9,6
Vibe
9,3
Service
8,9
Amenities
8,8
Bar
8,4
Wellness
8,4
Room
8,1
Comfort
7,8
Breakfast
7,4
Value
4,9
10,0 Excellent
Pros: The pictures did not do the hotel justice! Beautiful inside and out, all the staff were incredibly friendly and we can't wait to go back again!
Cons: The breakfast hot food was just about warm which was slightly disappointing however we did come later in the morning so maybe first thing in the morning it's all hot!
10,0 Excellent
Pros: Great location / very snazzy set up / very welcoming staff.
Cons: The bar prices in the roof top bar were extortionate.
10,0 Excellent
Pros: As a single parent travellinv with an 8 year old the experience was arwsome. Everything was exactly as shown on the website.great vslue for money and the staff were exceptional. Made us fedl like royalty.
Cons:
9,0 Excellent
Pros: Everything at the sea containers is right. The staff is very helpful, the bars are fantastic, the rooms are very cozy and clean. The rooms are soundproof. The location is great. The view just wonderful over the river.
Cons:
10,0 Excellent
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Cons:
10,0 Excellent
Pros: Everything was perfect. Location , food, spa, bed, bath.
Cons: Nothing
9,0 Excellent
Pros: Beautiful river view and the bed is incredibly comfortable! Room is spacious and well appointed and we would love to stay again if competitive deals are made available for non business customers.
Cons: There was no complimentary water and no complimentary biscuits which would have been nice little welcoming touches. Breakfast was just standard buffet and we weren’t made aware of other options which we might have taken advantage of had greater communication of them taken place. We would welcome broader, competitive deals for that room type to encourage ordinary non business customers, like us, to be able to afford to stay, especially over two or three nights.
10,0 Excellent
Pros: All facility’s excellent and spa treatment was great too. Short walking distance to rail station. Highly recommend for couples trip
Cons: Breakfast could of perhaps had more variety. Atleast a bottle of free water in the room on arrival would be nice.
9,2 Excellent
Pros: Great location, comfortable, stylish room and a lovely spa!!
Cons:
10,0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
10,0 Excellent
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Cons: I suppose its not completely central but only a 10 minute walk to the closest station
10,0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
Overall 9,1 Excellent
Based on 4 548 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Staff were really helpful and friendly.
Excellent
10,0
Pros: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!
Excellent
10,0
Pros: The perfect location, beautiful communal areas and friendly efficient staff
Excellent
8,8
Pros: Great room, bih and comfort bed, amazing breakfest
Excellent
10,0
Pros: Everything
Good
6,0
Good
7,5
Pros: Location
Excellent
10,0
Pros: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.
Excellent
10,0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Excellent
10,0
Pros: The room was extremely comfortable and clean and had everything we needed. The dinner and breakfast in the OXBO restaurant were excellent and the service exceptional.
Excellent
10,0
Pros: We loved everything. The area is lovely, the hotel vibe and decor are lush, the spacious room had everything we needed and breakfast + bardrinks made us want more.
Details
Reviews
Overall 9,1 Excellent
Based on 4 548 reviews
Vibe
9,6
Location
9,3
Service
9,2
Cleanliness
9,1
Comfort
9,0
Pool
9,0
Amenities
9,0
Breakfast
8,7
Room
8,6
WiFi
8,5
Food
7,7
Vibe
9,7
Service
9,4
Cleanliness
9,3
Comfort
9,2
Amenities
9,2
Pool
9,1
Location
9,0
Breakfast
8,8
Room
8,5
Vibe
9,6
Comfort
9,3
Amenities
9,2
Cleanliness
9,0
Breakfast
8,9
Room
8,9
Pool
8,9
Service
8,9
Location
8,9
Vibe
9,6
Location
9,4
Pool
9,2
Service
9,2
Breakfast
8,8
Comfort
8,8
Room
8,4
Location
9,4
Service
9,3
Amenities
9,0
Bar
8,7
Comfort
8,7
Breakfast
8,3
Room
7,4
Food
7,1
10,0 Excellent
Pros: Staff were really helpful and friendly.
Cons:
10,0 Excellent
Pros: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!
Cons: Everything was perfect
10,0 Excellent
Pros: The perfect location, beautiful communal areas and friendly efficient staff
Cons: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight
8,8 Excellent
Pros: Great room, bih and comfort bed, amazing breakfest
Cons: No option to open windows in the room, strange smell in corridors
10,0 Excellent
Pros: Everything
Cons: Nope
6,0 Good
Pros:
Cons: Tvs broken
Wifi terrible
7,5 Good
Pros: Location
Cons: The breakfast is not too much choice
10,0 Excellent
Pros: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.
Cons: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.
10,0 Excellent
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Cons:
10,0 Excellent
Pros: The room was extremely comfortable and clean and had everything we needed. The dinner and breakfast in the OXBO restaurant were excellent and the service exceptional.
Cons: The view from the room. All we could see was a building with scaffolding on it
10,0 Excellent
Pros: We loved everything. The area is lovely, the hotel vibe and decor are lush, the spacious room had everything we needed and breakfast + bardrinks made us want more.
Cons: Nothing... really!
Featuring a stunning industrial design of bronzed metal, glass and layered brick, Hilton London Bankside places guests near trendy South Bank, Tate Modern and Borough Market. This new hotel is a short walk to Bankside, home of foodie festivals, popular bars and restaurants, and street artists. Attend a play at National Theatre, visit The Shard for spectacular city views, and stroll to Tower Bridge to watch the London Marathon. This unique split-level hotel offers an ideal vantage for New Year’s Eve fireworks and River Thames events. Corporate visitors will appreciate the quick walk to the Financial District. Relax in a guest room detailed with contemporary furnishings and original artwork. For your comfort, all guest rooms feature air-conditioning, complimentary WiFi, interactive LCD TVs and a work desk with ample outlets. Upgrade to an executive room for access to the tranquil Executive Lounge, including refreshments and business services. Enjoy steaks and seafood with an innovative twist at OXBO Bankside, perfect for power lunches and after-work dinners. Unwind with a cocktail and light bites in The Distillery, a nod to the hotel building’s heritage. Maintain your exercise routine with the heated fitness pool and fully equipped fitness center. With 1,000 sq. meters of event space, this Bankside hotel is ideal for conferences and celebrations of up to 750 guests. Lead a seminar in one of eight meeting rooms, or treat wedding guests to dancing and catered dining in an elegant Ballroom.
At Kimpton Fitzroy London, we have stories galore to tell. From the outside, the palatial 19th-century landmark building, which occupies a full block in Bloomsbury, looks the part of grande dame. Inside are contemporary creature comforts like roomy, art-filled suites with views over Russell Square, a cocktail bar that keeps the Negronis flowing, and a come-as-you-are coffee shop just steps from the Tube. All of these details beckon modern travelers to settle in and stay a while.
Overall 9,1 Excellent
Based on 3 759 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.
Good
6,2
Pros: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
Good
7,1
Pros: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.
Good
7,0
Pros: Service was generally wonderful—dining was particularly good in Neptune for breakfast. Decor was wonderful. Kimpton amenities—free snacks and good coffee in room, replenished daily, are a wonderful bonus.
Excellent
10,0
Pros: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.
Excellent
10,0
Pros: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.
Okay
4,0
Pros: Old stile nice people, good food
Excellent
10,0
Pros: bathroom and the lovely deep bath, shower is also incredible. hotel entrance and the cosiness Room service and politeness of staff
Excellent
10,0
Pros: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.
Excellent
10,0
Pros: Exceptional staff, made to feel very welcome throughout the stay
Excellent
10,0
Pros: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.
Good
6,0
Details
Reviews
Overall 9,1 Excellent
Based on 3 759 reviews
Location
9,6
Vibe
9,4
Bar
8,8
Amenities
8,8
Service
8,8
Wellness
8,7
Cleanliness
8,1
Food
7,5
Room
7,1
Breakfast
6,6
Comfort
4,8
WiFi
4,1
Vibe
9,5
Location
9,5
Amenities
9,2
Service
8,7
Bar
8,5
Food
8,0
Value
6,6
Room
6,4
Breakfast
6,1
Location
9,9
Vibe
9,3
Amenities
8,9
Bar
8,8
Service
8,7
Cleanliness
8,4
Wellness
8,2
Food
7,6
Room
7,3
Breakfast
6,3
Location
9,7
Vibe
9,3
Wellness
8,9
Amenities
8,9
Service
8,9
Bar
8,7
Room
6,9
Breakfast
6,6
Location
9,7
Vibe
9,3
Amenities
8,7
Bar
8,7
Service
8,5
Food
7,9
Breakfast
6,8
Room
6,6
10,0 Excellent
Pros: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.
Cons: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.
6,2 Good
Pros: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
Cons: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.
7,1 Good
Pros: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.
Cons: Although my room charges were fully prepaid, the front desk clerk insistent on selling me breakfast, which I did not want, and in putting a 50 pound per day hold on my credit card, even though I said I was not going to use any of the hotel's restaurants.
Difficult to get into the room because a large cupboard had been situated directly insider the door, almost blocking the passageway into and out of the room.
7,0 Good
Pros: Service was generally wonderful—dining was particularly good in Neptune for breakfast. Decor was wonderful. Kimpton amenities—free snacks and good coffee in room, replenished daily, are a wonderful bonus.
Cons: Palm Court is stunningly beautiful but food flavors were not as on-point as our experiences at Neptune. Sound-proofing between floors could be better.
10,0 Excellent
Pros: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.
Cons: I couldn't stay longer!!
10,0 Excellent
Pros: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.
Cons: Absolutely nothing
4,0 Okay
Pros: Old stile nice people, good food
Cons: Very very small room, breakfast needs more item
10,0 Excellent
Pros: bathroom and the lovely deep bath, shower is also incredible. hotel entrance and the cosiness Room service and politeness of staff
Cons: Dust everywhere mum and I felt very bad every night going to bed with the amount of dust flying in the air, I think it’s from the bed cloths at the top. More food choices for evening time Hot chocolates in the hotel where so bad
10,0 Excellent
Pros: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.
Cons: Although the shower was the most beautiful I had ever seen, there was an issue with the drain not doing its job so it flooded the bathroom..but I flagged the issue and they took care of it right away. Gave 8/10 because of that issue, otherwise it is a 10
10,0 Excellent
Pros: Exceptional staff, made to feel very welcome throughout the stay
Cons: Would like to have been notified that you needed to make a reservation in the bar
10,0 Excellent
Pros: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.
Cons: No, the hotel was incredible.
6,0 Good
Pros:
Cons: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.
At Kimpton Fitzroy London, we have stories galore to tell. From the outside, the palatial 19th-century landmark building, which occupies a full block in Bloomsbury, looks the part of grande dame. Inside are contemporary creature comforts like roomy, art-filled suites with views over Russell Square, a cocktail bar that keeps the Negronis flowing, and a come-as-you-are coffee shop just steps from the Tube. All of these details beckon modern travelers to settle in and stay a while.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,1 Excellent
Based on 3 007 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10,0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10,0
Pros: beautiful rooms and public spaces
Good
7,0
Pros: Location. Staff very helpful- checked is in early as room was ready! Bar was good! Beds were comfy!
Good
6,3
Good
7,1
Pros: Ok
Excellent
9,0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
8,3
Pros: Location - and general style
Good
7,1
Pros: This hotel is perfectly located for Leicester Square/Piccadilly etc.
Excellent
8,0
Pros: Location and breakfast
Excellent
9,0
Pros: Restaurant staff were chatty and so very helpful. The facilities were good. However the staff made our stay brilliant!
Excellent
10,0
Pros: Location and in room amenities
Details
Reviews
Overall 9,1 Excellent
Based on 3 007 reviews
WiFi
10,0
Location
9,8
Service
9,2
Vibe
8,8
Wellness
8,7
Cleanliness
8,4
Room
8,3
Comfort
7,2
Breakfast
7,1
Value
4,8
Location
9,5
Service
9,4
Room
8,9
Vibe
8,6
Cleanliness
8,5
Comfort
7,6
Breakfast
6,7
Value
5,0
Location
9,9
Service
9,3
Room
7,7
Breakfast
7,1
Value
4,8
Location
9,9
Service
9,3
Room
7,7
Breakfast
7,1
Comfort
7,1
Location
9,8
Service
9,3
Vibe
8,0
Room
7,6
Comfort
6,8
9,0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10,0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10,0 Excellent
Pros: beautiful rooms and public spaces
Cons:
7,0 Good
Pros: Location. Staff very helpful- checked is in early as room was ready! Bar was good! Beds were comfy!
Cons: Room a bit small and cramped!
6,3 Good
Pros:
Cons: - Tried to get the pre authorizations paid upfront as my wife was checking in before me and I didn’t want to her to have to deal with any of this on our wedding anniversary but it didn t happen as I could only pay through a link which wasn t working...I am a pretty tech savvy guy and tried with a lot of different devices and IPs and despite spending 40min on the phone with their customer service no solution has been offered. Not what you expect from that level of hotel. - Upon arrival my wife check in hasn t been smooth due to the above and the receptionist has been quite harsh and very pushy commercially, trying to take advantage of the situation and my wife not being the best English speaker. - got woken up at 6 by a false fire alarm and the chaos of that moment hasn t been managed smoothly by the staff neither. Quite shocked to have had no explanation at all and no mention of it when checking out. Not to talk about being offered a discount.
7,1 Good
Pros: Ok
Cons: It was just ok for a 5 star
9,0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
8,3 Excellent
Pros: Location - and general style
Cons: Door arrangement mean one person could not enter room without passing open bathroom. I was charged for “full buffet breakfast “ when I only had porridge!
7,1 Good
Pros: This hotel is perfectly located for Leicester Square/Piccadilly etc.
Cons: Rooms are tiny. check in was a mess. I understand the need to interact with guests but we were bombarded with nosy questions of what we were doing in London & she made a mess of the check-in. Do your job first & small talk later. Check out was better but 3 days later I still have the blocks on my credit card pending. There was a fire alarm & there was zero procedure followed, they we’re panicking & couldn’t deal with it. False alarm thankfully but they are just quite unprofessional really. It’s not a cheap hotel, I expect better
8,0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9,0 Excellent
Pros: Restaurant staff were chatty and so very helpful. The facilities were good. However the staff made our stay brilliant!
Cons:
10,0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
A stay at Montcalm Royal London House - City Of London places you in the heart of London, within a 10-minute walk of Liverpool Street and Barbican Arts Centre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9,0 Excellent
Based on 6 665 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
Excellent
10,0
Pros: Room with a view. The room was clean and calm. Super friendly staff.
Excellent
8,0
Pros: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.
Excellent
10,0
Pros: top-notch service and facilities! we flew to London for a little anniversary trip. The staff was superb! really kind. they always make sure you have all you need and if there's an issue, it is resolved immediately!! staff goes the extra mile for their customers! 100% recommend. we'll be back!
Excellent
10,0
Pros: Staff were incredibly helpful from first arriving through to leaving. Upon arrival I was given a glass of prosecco and escorted to my room. When leaving the door men were very friendly, helped me with my luggage and gave me tips on how to get to where I needed. The hotel itself is beautiful with a roof top bar and look lounge areas on the ground floor. The rooms are great - modern facitlies including underfloor heating in the bathroom and sky TV. Location is also ideal, only 10 minutes to London Euston and central London. I would definitely recommend staying!
Excellent
10,0
Pros: Staff were amazing and gave me wonderful treatment for the night before my wedding - they couldn't do more to help. Just amazing!
Excellent
10,0
Pros: I enjoyed it, was dope
Excellent
9,7
Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
Excellent
10,0
Pros: Brilliant place to stay staff exceptional
Details
Reviews
Overall 9,0 Excellent
Based on 6 665 reviews
Vibe
8,9
Location
8,9
Service
8,7
Room
8,3
Bar
8,2
Amenities
8,0
WiFi
7,9
Comfort
7,8
Food
7,6
Wellness
7,0
Pool
6,5
Breakfast
5,9
Vibe
9,2
Service
8,9
Location
8,9
Amenities
8,5
Bar
8,5
Room
8,4
Comfort
8,0
Wellness
7,2
Pool
6,3
Breakfast
6,0
Service
8,7
Location
8,7
Bar
8,0
Amenities
7,9
Room
7,8
Pool
6,4
Breakfast
6,1
Location
9,3
Service
8,4
Room
7,8
Amenities
7,8
Comfort
7,5
Wellness
6,6
Breakfast
5,6
Location
8,9
Service
8,0
Wellness
6,6
Room
6,6
Pool
6,0
Breakfast
5,4
10,0 Excellent
Pros: Everything
Cons:
10,0 Excellent
Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
Cons: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .
10,0 Excellent
Pros: Room with a view. The room was clean and calm. Super friendly staff.
Cons:
8,0 Excellent
Pros: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.
Cons: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts
10,0 Excellent
Pros: top-notch service and facilities! we flew to London for a little anniversary trip. The staff was superb! really kind. they always make sure you have all you need and if there's an issue, it is resolved immediately!! staff goes the extra mile for their customers! 100% recommend. we'll be back!
Cons:
10,0 Excellent
Pros: Staff were incredibly helpful from first arriving through to leaving. Upon arrival I was given a glass of prosecco and escorted to my room. When leaving the door men were very friendly, helped me with my luggage and gave me tips on how to get to where I needed. The hotel itself is beautiful with a roof top bar and look lounge areas on the ground floor. The rooms are great - modern facitlies including underfloor heating in the bathroom and sky TV. Location is also ideal, only 10 minutes to London Euston and central London. I would definitely recommend staying!
Cons:
10,0 Excellent
Pros: Staff were amazing and gave me wonderful treatment for the night before my wedding - they couldn't do more to help. Just amazing!
Cons:
10,0 Excellent
Pros: I enjoyed it, was dope
Cons: n/a
9,7 Excellent
Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
Cons: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.
10,0 Excellent
Pros: Brilliant place to stay staff exceptional
Cons:
A stay at Montcalm Royal London House - City Of London places you in the heart of London, within a 10-minute walk of Liverpool Street and Barbican Arts Centre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Few five-star hotels in London are quite as memorable as M by Montcalm. An architectural world-first, its striking form is a symbol of the city’s pioneering spirit. With design inspired by Tate Modern artist Bridget Riley, the building plays tricks with the eyes as light shimmers on its glazed exterior to dramatic effect. Inside the airy, double-height lobby, an all-day cafe-bar buzzes with conversation, overlooked by a mezzanine bar perfect for people-watching. Plate Restaurant serves the best of British, enlivened with a dash of French flair thanks to acclaimed Chef Patron Arnaud Stevens. The hotel’s 288 guest rooms are smart, stylish spaces bathed in light from the distinctive diagonal glazing, with luxe amenities, intuitive tech and underfloor heating in the bathrooms. The spacious Sky Club rooms afford far-reaching views across London, and seamless in-room check-in. A world away from the rush of urban life, an inviting pool and a high-spec gym.
Overall 8,8 Excellent
Based on 8 431 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
8,0
Pros: Everything is good with this place, however, there is something happened which I don't believe it occurred in this 5 stars hotel. We arrived around 2 am, due to the inefficient of the cab in the airport. We were so exhausted, expecting a cozy room to relief. HOWEVER, when we checked in, we found out that there IS ALREADY SOMEONE IN THE ROOM WHICH ALLOCATED TO ME. We go straight away to ask to get another room, the front desk didn't know the room was occupied, there's no checked in record about that room. Although we get another room, but we didn't get any upgrade or discount or what as an apology for that ridiculous thing as we expected.
Excellent
9,0
Pros: Great service from the front desk and the concierge,Khristophe
Excellent
9,0
Pros: Very nice hotel and facilities. Staff were helpful , room was a nice and the spa facilities were good.
Excellent
10,0
Pros: Great facilities, polite and courteous staff, nice spa and great location/value. Food was also good.
Excellent
8,0
Pros: Location was convenient.
Good
7,0
Pros: The rooms were comfortable and very clean. The location is the best thing about this hotel. Staff were friendly
Excellent
10,0
Pros: Excellent service and the staff were lovely. Highly rated and would recommend. Would definitely stay again.
Excellent
8,2
Pros: Room was very good. Spa was good. Breakfast was good. Staff very helpful.
Good
6,2
Pros: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills.
Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice.
Finally, the room offered outlets adapted for international travelers.
Details
Reviews
Overall 8,8 Excellent
Based on 8 431 reviews
Location
9,4
Vibe
9,3
Amenities
8,5
Comfort
8,0
Room
8,0
Service
7,9
Wellness
7,6
Pool
7,2
Breakfast
6,2
WiFi
4,3
Location
9,7
Vibe
9,3
Amenities
9,0
Comfort
8,2
Room
8,2
Service
7,9
Wellness
7,7
Pool
7,4
Breakfast
5,8
Location
9,4
Vibe
8,8
Room
8,2
Comfort
8,0
Amenities
8,0
Service
7,6
Wellness
7,5
Pool
7,3
Breakfast
6,1
Location
9,6
Vibe
8,9
Amenities
8,6
Comfort
8,1
Room
7,5
Wellness
6,8
Service
6,6
Breakfast
6,1
Vibe
9,0
Location
9,0
Amenities
8,6
Service
8,3
Room
7,9
Comfort
7,5
Wellness
7,4
Breakfast
6,1
8,0 Excellent
Pros: Everything is good with this place, however, there is something happened which I don't believe it occurred in this 5 stars hotel. We arrived around 2 am, due to the inefficient of the cab in the airport. We were so exhausted, expecting a cozy room to relief. HOWEVER, when we checked in, we found out that there IS ALREADY SOMEONE IN THE ROOM WHICH ALLOCATED TO ME. We go straight away to ask to get another room, the front desk didn't know the room was occupied, there's no checked in record about that room. Although we get another room, but we didn't get any upgrade or discount or what as an apology for that ridiculous thing as we expected.
Cons:
9,0 Excellent
Pros: Great service from the front desk and the concierge,Khristophe
Cons:
9,0 Excellent
Pros: Very nice hotel and facilities. Staff were helpful , room was a nice and the spa facilities were good.
Cons: Only downside was the food in the bar was quite expensive for what it was, £18 for a very small chicken Caesar salad. Not unpleasant but pretty small.
10,0 Excellent
Pros: Great facilities, polite and courteous staff, nice spa and great location/value. Food was also good.
Cons: The gym could do with some upgrading and new equipment. Some of it also doesn’t seem Brilliantly maintained.
8,0 Excellent
Pros: Location was convenient.
Cons: Room air conditioning was not working well.
7,0 Good
Pros: The rooms were comfortable and very clean. The location is the best thing about this hotel. Staff were friendly
Cons: The hotel tends to attract a very young, loud type of crowd. It's therefore very noisy within and the communal facilities are not huge (i.e. restaurant, bar, spa).
10,0 Excellent
Pros: Excellent service and the staff were lovely. Highly rated and would recommend. Would definitely stay again.
Cons:
8,2 Excellent
Pros: Room was very good. Spa was good. Breakfast was good. Staff very helpful.
Cons: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.
6,2 Good
Pros: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills.
Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice.
Finally, the room offered outlets adapted for international travelers.
Cons: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation.
As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged.
Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp.
Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive.
Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).
Few five-star hotels in London are quite as memorable as M by Montcalm. An architectural world-first, its striking form is a symbol of the city’s pioneering spirit. With design inspired by Tate Modern artist Bridget Riley, the building plays tricks with the eyes as light shimmers on its glazed exterior to dramatic effect. Inside the airy, double-height lobby, an all-day cafe-bar buzzes with conversation, overlooked by a mezzanine bar perfect for people-watching. Plate Restaurant serves the best of British, enlivened with a dash of French flair thanks to acclaimed Chef Patron Arnaud Stevens. The hotel’s 288 guest rooms are smart, stylish spaces bathed in light from the distinctive diagonal glazing, with luxe amenities, intuitive tech and underfloor heating in the bathrooms. The spacious Sky Club rooms afford far-reaching views across London, and seamless in-room check-in. A world away from the rush of urban life, an inviting pool and a high-spec gym.
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 6 minutes by foot from BT Tower. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8,8 Excellent
Based on 2 202 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: We stayed for NYE. Good event in the bar area with our own private table.
Excellent
9,7
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Excellent
10,0
Pros: Always a vibrant atmosphere and buzz when staying at the Sanderson the Long Bar is as busy as the day it opened.
Excellent
9,6
Pros: Overall very nice Loved the bar area and felt very calm in hotel despite it being in middle of town
Excellent
10,0
Pros: We went for my husband’s birthday & staff were so friendly,nothings to much trouble,even a free bottle of bubbly & strawberry chocs for big day..Location is great,lots on doorstep & totally loved the deluxe room we had.Would recommend for sure.
Details
Reviews
Overall 8,8 Excellent
Based on 2 202 reviews
Location
9,9
Bar
8,8
Vibe
8,7
Service
8,5
Wellness
8,1
Breakfast
7,2
Room
7,2
Value
4,2
WiFi
2,4
Location
9,9
Vibe
8,5
Bar
8,5
Service
8,3
Breakfast
7,3
Room
7,1
Value
4,4
Location
9,9
Service
8,7
Vibe
8,4
Amenities
7,0
Room
6,6
Location
9,9
Service
8,2
Room
6,2
Location
9,9
Service
8,2
Room
6,4
9,0 Excellent
Pros: We stayed for NYE. Good event in the bar area with our own private table.
Cons: Breakfast was average. Too many people wandering around and disorganised.
9,7 Excellent
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Cons:
10,0 Excellent
Pros: Always a vibrant atmosphere and buzz when staying at the Sanderson the Long Bar is as busy as the day it opened.
Cons: N/A
9,6 Excellent
Pros: Overall very nice Loved the bar area and felt very calm in hotel despite it being in middle of town
Cons: Didn’t like being sat next to the cutlery station at breakfast despite there being plenty of tables free
10,0 Excellent
Pros: We went for my husband’s birthday & staff were so friendly,nothings to much trouble,even a free bottle of bubbly & strawberry chocs for big day..Location is great,lots on doorstep & totally loved the deluxe room we had.Would recommend for sure.
Cons:
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 6 minutes by foot from BT Tower. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8,7 Excellent
Based on 4 405 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5,0
Pros: Location was perfect. we had breakfast only twice and I think it was ok, though on to expensive side.
Excellent
8,0
Pros: Beautiful room, the staff were excellent. Loved the hotel and location.
Excellent
8,0
Pros: location
Excellent
9,0
Pros: The staff were very helpful and the place was very nice .
Good
7,9
Pros: VG Location, we had a great view over the River Thames
Excellent
9,0
Pros: Location
Poor
1,0
Pros: Nothing good to say. Extremely disappointing
Excellent
9,0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8,0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9,0
Pros: service and cleanliness
Excellent
9,0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8,0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8,7 Excellent
Based on 4 405 reviews
Location
9,7
Service
8,4
Vibe
7,6
Breakfast
7,5
Amenities
7,2
Room
6,8
WiFi
3,4
Location
9,9
Service
8,1
Breakfast
7,3
Room
5,9
WiFi
1,4
Location
9,8
Service
8,2
Breakfast
7,5
Room
6,7
Location
9,8
Service
8,4
Breakfast
7,6
Room
6,4
Location
9,6
Service
8,7
Breakfast
7,6
Vibe
6,9
Room
6,5
5,0 Okay
Pros: Location was perfect. we had breakfast only twice and I think it was ok, though on to expensive side.
Cons: windows. one layer and old and it was constantly blowing through it.
8,0 Excellent
Pros: Beautiful room, the staff were excellent. Loved the hotel and location.
Cons: The breakfast was cold. 2 engineers entered our room whilst the do not disturb light was on and without a request being made.
8,0 Excellent
Pros: location
Cons: online there was to be a piano bar............no piano bar
9,0 Excellent
Pros: The staff were very helpful and the place was very nice .
Cons: Carpets in the rooms were a little beat up and the headboard on the bed had not been dusted for a while. Also one of the lamp shades was stained.
7,9 Good
Pros: VG Location, we had a great view over the River Thames
Cons: Some parts becoming a bit tired
9,0 Excellent
Pros: Location
Cons: Issues at check in related to the room size
1,0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9,0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8,0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9,0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
9,0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8,0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
With a stay at YHA London St Pancras - Hostel in London (London City Centre), you'll be steps from British Library and 10 minutes by foot from Russell Square. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8,6 Excellent
Based on 3 992 reviews
All reviews
- All reviews
- Solo
- Families
- Business
- Couples
Excellent
8,3
Pros: Location is good, just 3 mins walk to train station ;5 mins walk to King’s cross station.
Excellent
9,0
Pros: Centrally located. Very near to St. Pancras and Kings Cross station (3-5 mins walk) and makes it easy to commute to other parts of city. Well maintained and clean.
Excellent
9,6
Pros: the staff are very friendly and my roommates are lovely！
Excellent
10,0
Pros: Easy access to transport
Excellent
8,8
Pros: Easy access, friendly reception Good cheap accommodation for one night Very near Euston Station
Excellent
8,0
Pros: Location was great!
Excellent
8,0
Pros: Very clean,staff friendly and helpful. Also very good coffee in the cafe. Great position if you want to get into the west end.
Excellent
10,0
Pros: The hostel is in a great location, it is affordable, the facilities are great. Staff are very friendly and welcoming. 5 minutes walk from Kings Cross station. Kings Cross has night life.
Excellent
10,0
Pros: The reception service. I want to thank very much Cristina and Beatriz for being so kind and helpful on my checkin and checkout.
Details
Reviews
Overall 8,6 Excellent
Based on 3 992 reviews
Location
9,6
Service
9,3
Cleanliness
8,9
Breakfast
6,8
Room
6,5
WiFi
5,3
Location
9,9
Cleanliness
9,2
Service
9,1
Breakfast
7,1
Room
6,7
WiFi
4,3
Location
9,7
Service
9,3
Cleanliness
9,0
Breakfast
6,5
Room
5,9
WiFi
3,6
Location
9,7
Service
9,4
Room
5,4
Location
9,6
Service
8,9
Amenities
6,6
Room
5,7
8,3 Excellent
Pros: Location is good, just 3 mins walk to train station ;5 mins walk to King’s cross station.
Cons: -No public kitchen
9,0 Excellent
Pros: Centrally located. Very near to St. Pancras and Kings Cross station (3-5 mins walk) and makes it easy to commute to other parts of city. Well maintained and clean.
Cons: They do not have wi-fi in the rooms! Its only available in reception or common lounge areas which makes it very inconvenient. Imagine if you get tired at end of the day and want to connect to internet/wifi in the comfort of your bed you cannot do it. you have to go to reception/common lounge area.
9,6 Excellent
Pros: the staff are very friendly and my roommates are lovely！
Cons:
10,0 Excellent
Pros: Easy access to transport
Cons: I would say traffic noise during the midnight
8,8 Excellent
Pros: Easy access, friendly reception Good cheap accommodation for one night Very near Euston Station
Cons: WiFi not working for me
8,0 Excellent
Pros: Location was great!
Cons: Bathroom weren't clean and the shower water clogged the whole bathroom.
8,0 Excellent
Pros: Very clean,staff friendly and helpful. Also very good coffee in the cafe. Great position if you want to get into the west end.
Cons: Not the hostels fault, but the bloke in the bunk above me was a pain.
10,0 Excellent
Pros: The hostel is in a great location, it is affordable, the facilities are great. Staff are very friendly and welcoming. 5 minutes walk from Kings Cross station. Kings Cross has night life.
Cons:
10,0 Excellent
Pros: The reception service. I want to thank very much Cristina and Beatriz for being so kind and helpful on my checkin and checkout.
Cons: Nothing. Everything was fine.
With a stay at YHA London St Pancras - Hostel in London (London City Centre), you'll be steps from British Library and 10 minutes by foot from Russell Square. Featured amenities include a 24-hour front desk and luggage storage.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
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Overall 8,6 Excellent
Based on 3 979 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,6
Pros: Service was excellent
Excellent
8,0
Pros: Location, May Fair Bar atmosphere and Food at the Restaurant. Breakfast assortment is very good.
Good
7,0
Pros: Great location, qualified staff
Okay
5,4
Poor
1,0
Okay
5,0
Pros: Bathrooms looking and feeling very tired. Need updating. And I can not understand why the wrap all the glasses in the mini bar in plastic.
Mediocre
3,4
Pros: The location
Good
7,7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
8,5
Pros: Location, deluxe room quite good in size
Excellent
10,0
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Excellent
10,0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
8,2
Pros: The location was fantastic.
Details
Reviews
Overall 8,6 Excellent
Based on 3 979 reviews
Location
9,8
WiFi
9,6
Service
8,4
Food
8,3
Breakfast
8,0
Room
6,3
Value
5,0
Location
9,4
Service
8,7
Food
8,5
Breakfast
8,2
Room
6,1
Value
5,3
Location
9,8
Food
8,4
Service
8,2
Breakfast
7,8
Value
5,3
Room
4,3
Location
9,8
Service
8,0
Vibe
5,3
Room
5,1
Location
9,8
Service
8,2
Amenities
5,9
Vibe
5,9
Comfort
5,7
Room
5,4
9,6 Excellent
Pros: Service was excellent
Cons:
8,0 Excellent
Pros: Location, May Fair Bar atmosphere and Food at the Restaurant. Breakfast assortment is very good.
Cons: Room located away from the Elevators and table allocation at Breakfast a little bit chaotic. Room Decor could be upgraded.
7,0 Good
Pros: Great location, qualified staff
Cons: Very very noisy on Friday/Saturday nights when everyone parties in and around the lobby and loudly parties and yells in the hallways on their way to and from the parties. Aircon was crackling and rumbling loudly at random time all during the night and day - obvs needs fixing
5,4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
1,0 Poor
Pros:
Cons: Nothing
5,0 Okay
Pros: Bathrooms looking and feeling very tired. Need updating. And I can not understand why the wrap all the glasses in the mini bar in plastic.
Cons: mini bar glasses wrapped in plastic. Bathroom very outdated.
3,4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7,7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
8,5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
10,0 Excellent
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Cons:
10,0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
8,2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 999 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,0
Pros: The location is great. Staff at reception very friendly and helpful.
Good
7,1
Pros: Location, restaurant, staff
Excellent
10,0
Excellent
9,7
Pros: Lovely, attentive staff!
Excellent
9,0
Pros: The location of the hotel is ideal. In a quiet, elegant part of London, close to good restaurants, bars, best shops and cultural centres. It is 5 minutes walk from the closest tube station and easy to find taxis.
Okay
5,8
Pros: The location and staff were really nice and helpful.
Excellent
9,4
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Excellent
10,0
Pros: Staff were very friendly, and the service was fantastic. The room was very clean and tidy, I feel really comfortable living in. There is a Tesco just 2 minutes walk from the hotel, and a M&S about 5 minutes walk. It's also close to oxford street, Her Majesty's Theater and China Town - just 15 minutes walk.
Good
7,1
Pros: Location was great, staff was attentive and very helpful.
Excellent
10,0
Pros: We are in love with Flemings Mayfair. Amazing Hotel and the best personal in London.
Details
Reviews
Overall 8,5 Excellent
Based on 999 reviews
Location
9,5
Cleanliness
9,1
Service
9,0
Vibe
8,5
Food
7,0
Breakfast
6,3
Room
6,0
Value
4,5
Comfort
3,5
Wellness
3,3
Location
9,5
Service
9,2
Vibe
8,1
Breakfast
6,0
Room
4,9
Value
4,2
Comfort
3,1
Location
9,5
Service
9,3
Breakfast
5,8
Room
5,6
Comfort
4,0
Value
3,8
Location
9,0
Service
8,7
Room
5,3
Location
9,6
Service
9,2
Room
5,5
8,0 Excellent
Pros: The location is great. Staff at reception very friendly and helpful.
Cons: The doorman is quite poor. Not sure what happened to the one who were so helpful last year. We couldn’t get our usual room and the other room had a slight sewage smell. It went away after we opened the windows and left the water run for a while
7,1 Good
Pros: Location, restaurant, staff
Cons: No view from room which was requested, poor heating system
10,0 Excellent
Pros:
Cons: Flemings is a delightful place to stay. We have stayed before. The staff are very accommodating, the food is delicious and the hotel itself is beautifully maintained - you would expect nothing less!
9,7 Excellent
Pros: Lovely, attentive staff!
Cons:
9,0 Excellent
Pros: The location of the hotel is ideal. In a quiet, elegant part of London, close to good restaurants, bars, best shops and cultural centres. It is 5 minutes walk from the closest tube station and easy to find taxis.
Cons: The room was rather on the small side, even though I booked a more spacious room. The dining room which is located in the basement is rather dark, The breakfast was good, though there is an extra charge for an omelette.
5,8 Okay
Pros: The location and staff were really nice and helpful.
Cons: The suite was not up to par and did not meet our expectations. It was a little old. Also the breakfast was very limited. The price was too high, it wasn’t representative of the quality of the suite.
9,4 Excellent
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Cons: Price/Value advantage is with Single Rooms, for full-size rooms for 2 guests the pricing becomes similar to many others in the area (although still a superior value than most)
10,0 Excellent
Pros: Staff were very friendly, and the service was fantastic. The room was very clean and tidy, I feel really comfortable living in. There is a Tesco just 2 minutes walk from the hotel, and a M&S about 5 minutes walk. It's also close to oxford street, Her Majesty's Theater and China Town - just 15 minutes walk.
Cons: The breakfast didn't include hot food like bacon, eggs and sausages, you have to order them with an extra charge.
7,1 Good
Pros: Location was great, staff was attentive and very helpful.
Cons: Beds are horrible, pillows are like blocks of wood. Requested softer pillows, which were in fact softer than the first set, but both of us still left with sore necks and not rested. Hotel itself is very loud, but should be expected in an old building. Do not stay by the elevator, you can hear it all night long
10,0 Excellent
Pros: We are in love with Flemings Mayfair. Amazing Hotel and the best personal in London.
Cons:
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
Overall 8,4 Excellent
Based on 3 961 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
2,0
Excellent
8,0
Pros: Staying in this iconic hotel was a special experience for mum and I. Just a few minutes walk from the theatre, it was a real pre-Christmas treat for both of us and of course we HAD to have a delicious Waldorf Salad and G&T for supper!
Good
7,0
Pros: Hotel was very grand on initial impression. Location was excellent for what we needed
Excellent
9,0
Pros: The location was excellent. 2 minutes walk from Covent Garden. Short walk to Trafalgar Square. Very central
Mediocre
3,0
Excellent
9,0
Pros: Location for accessing Covent Garden, Leicester Square was superb. The food and drink in the executive lounge met expectations. Staff throughout were helpful and did everything they could to make the stay as good as possible.
Okay
5,0
Pros: Breakfast dining was amazing. Complaint was made via email afterwards and dealt with very well, we will go again to see if 1st impressions were wrong. Complaints so far taken very seriously so impressed with service.
Good
7,9
Pros: Location, polite staff, overall feel
Good
7,0
Pros: Staff exceptionally friendly, polite and helpful. Room was well equipped and comfortable
Excellent
8,0
Pros: the only reason for us to choose is its 5 star and its walkable from Oxford circus it was for us to enjoy the fireworks on London at a walkable distance and you also get access to tower bridge water loo and rest of the bits there so you pay a price but you end up spending a lot more on travel hence oversell its worth it
Excellent
9,0
Pros: Staff was great and executive lounge high tea was nice.
Excellent
9,7
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Details
Reviews
Overall 8,4 Excellent
Based on 3 961 reviews
Location
9,6
Service
8,1
Breakfast
7,1
Room
6,0
WiFi
5,8
Value
4,5
Location
9,5
Service
7,6
Bar
7,4
Breakfast
7,3
Room
5,3
Value
3,9
Location
9,7
Service
7,6
Breakfast
7,1
Room
5,4
Value
4,9
Pool
3,7
Location
9,5
Service
7,6
Breakfast
7,5
Vibe
5,8
Amenities
5,7
Room
4,7
Location
9,7
Service
7,7
Breakfast
7,5
Room
5,5
2,0 Mediocre
Pros:
Cons: The wait time for everything was exceedingly slow. A food order could take over 90 min for delivery.
The rooms were not sound proof you could here every person who walked by and what they were saying.
The staff were not trained for a hotel of that price.
The breakfast selection was mediocre and the same everyday for the 9 days I was there. The hotels decor is old and outdated. It was difficult to even have a bottle of water delivered.
The food was less and average.
8,0 Excellent
Pros: Staying in this iconic hotel was a special experience for mum and I. Just a few minutes walk from the theatre, it was a real pre-Christmas treat for both of us and of course we HAD to have a delicious Waldorf Salad and G&T for supper!
Cons: We had a rather odd step up to the toilet in the bathroom and one into the bathroom which was a bit dodgy for mum, especially in the night. Slight smell of musty drains in the room, old plumbing I suspect, but it really wasn't a problem. Just didn't expect it in this hotel.
7,0 Good
Pros: Hotel was very grand on initial impression. Location was excellent for what we needed
Cons: Room was small Air con had only one blower setting (turn off room too hot, when on too cold and noisy) Decor especially ceilings throughout need urgent attention! Scruffy for a Hilton!!
9,0 Excellent
Pros: The location was excellent. 2 minutes walk from Covent Garden. Short walk to Trafalgar Square. Very central
Cons:
3,0 Mediocre
Pros:
Cons: Building was tired. Only option on booking in early was a disabled room. Executive room - were told that no biscuits were available for tea in the afternoon. No tea pots for breakfast so left to go to main breakfast room - too busy for us to sit down - waited 20 minutes. Ordered porridge which never came.
9,0 Excellent
Pros: Location for accessing Covent Garden, Leicester Square was superb. The food and drink in the executive lounge met expectations. Staff throughout were helpful and did everything they could to make the stay as good as possible.
Cons: Only negative was the external works/scaffolding for building renovations, cannot be avoided but could have been made aware prior to visit.
5,0 Okay
Pros: Breakfast dining was amazing. Complaint was made via email afterwards and dealt with very well, we will go again to see if 1st impressions were wrong. Complaints so far taken very seriously so impressed with service.
Cons: Room was small, no second bed upon arrival, finally squeezed one in. Dirty carpet & took 1 & 1/2 hours to deliver a tea spoon.
7,9 Good
Pros: Location, polite staff, overall feel
Cons: Overall hotel felt a bit tired, loo seat didn’t fit, grubby carpet. I’ve stayed several times before with work and it felt like standards had slipped a bit.
7,0 Good
Pros: Staff exceptionally friendly, polite and helpful. Room was well equipped and comfortable
Cons: Room was a bit small.
8,0 Excellent
Pros: the only reason for us to choose is its 5 star and its walkable from Oxford circus it was for us to enjoy the fireworks on London at a walkable distance and you also get access to tower bridge water loo and rest of the bits there so you pay a price but you end up spending a lot more on travel hence oversell its worth it
Cons: it was all good thanks I do not think of anything here I did like they clarified all the expenses and just be careful to book your parking in advance though the team is very helpful but since the location is expensive in it self make sure you have some advance arrangements or book it on app though you may seek assistance the valet parkers are very helpful kind and they would defiantly think as if they are spending the money instead of you they are very good at giving you options
9,0 Excellent
Pros: Staff was great and executive lounge high tea was nice.
Cons:
9,7 Excellent
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Cons: Rooms are a little small. Also not much of an open lounge area for waiting around or hanging out, but tight space is to be expected for the location.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
With a stay at The Montcalm At Brewery London City, you'll be centrally located in London, steps from Barbican Arts Centre and 9 minutes by foot from Museum of London. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Overall 8,3 Excellent
Based on 4 677 reviews
All reviews
- All reviews
- Couples
- Business
- Solo
- Families
Excellent
10,0
Pros: Everything about this hotel was amazing.
Excellent
10,0
Pros:
My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.
Excellent
10,0
Pros: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.
Good
7,0
Pros: Facilities good
Okay
4,2
Pros: Location is good
Excellent
8,0
Pros: great location as well comfort. Really enjoyed the hospitality of the staff.
Okay
5,0
Pros: location in relation to barbican was good staff very helpful
Excellent
9,6
Pros: Stayed here a good few times staff are always very good. Some great club rooms.
Good
7,1
Pros: Web
Details
Reviews
Overall 8,3 Excellent
Based on 4 677 reviews
Location
9,3
WiFi
8,0
Service
7,8
Room
6,4
Breakfast
5,0
Wellness
2,2
Location
9,6
Service
7,5
Room
6,0
Breakfast
5,1
Location
9,2
Service
7,0
Room
6,6
Cleanliness
6,4
Breakfast
5,1
Location
9,3
Service
7,8
Room
6,0
Breakfast
5,1
Location
9,5
Service
8,5
Cleanliness
5,9
Room
5,9
Breakfast
5,7
Bar
5,2
10,0 Excellent
Pros: Everything about this hotel was amazing.
Cons:
10,0 Excellent
Pros:
My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.
Cons: Hotel is in the financial district and is kinda out of the way on the weekends. Upside is cheap and good breakfast during the week for all the business folks. If you are feeling more spendy, the hotel restaurant is really good.
10,0 Excellent
Pros: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.
Cons: Nothing.
7,0 Good
Pros: Facilities good
Cons: Check in and check out very slow
4,2 Okay
Pros: Location is good
Cons: Understaffed and very poorly fitted room
8,0 Excellent
Pros: great location as well comfort. Really enjoyed the hospitality of the staff.
Cons: Nothing with the property. Reservation was screwed up and was supposed to be charged to our corporate card through our provider TripActions.
5,0 Okay
Pros: location in relation to barbican was good staff very helpful
Cons: YOU CLOSED THE BAR AT WEEKENDS HAD I KNOWN THIS BEFORE I WOULD NOT HAVE STAYED THIS NEEDS TO BE ADDRESSED AND NOTED WHEN BOOKING
9,6 Excellent
Pros: Stayed here a good few times staff are always very good. Some great club rooms.
Cons: Occasionally some rooms are tired the toilet on this occasion was filling all night until I fell asleep. Lived with it couldn’t face changing rooms in the middle of the night. I have to report again the food price point especially breakfast is so overpriced. I would love to have breakfast there but on principle I will not spend mine or allow work to pay £24.95 for breakfast. I can’t get my head round why a burger would be £17 or £18 I have continued to mention in each review as you want to see them up sell realistically for the hotels success. I would have serious concerns about the revenue manager missing these concerns. But I look forward to another courteous reply promising address.
7,1 Good
Pros: Web
Cons: Price
With a stay at The Montcalm At Brewery London City, you'll be centrally located in London, steps from Barbican Arts Centre and 9 minutes by foot from Museum of London. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
An upscale London hotel with a Belgian restaurant and a spa near St Pancras International stationCrowne Plaza® London - Kings Cross is a short walk from St Pancras train station, where Eurostar services leave for Europe.It’s a 15-minute walk to Russell Square or King's Cross St. Pancras Underground stations, and Heathrow Airport (LHR) is a one-hour direct ride on the Piccadilly Line. A relaxed stroll brings you the vast collection of antiquities at the British Museum, flagship stores and restaurants at Covent Garden, and the West End theatre district. City of London financial institutions are reachable with a quick Tube trip. Planning an event? Our 6 versatile meeting rooms seat up to 250 guests, and our Crowne Plaza Meetings Director handles all the details.At this hotel you can enjoy:- Refined Belgian cuisine at Belgo restaurant- Inspired cocktails at Bloom Kitchen and Bar- Fast & Fresh meals- Free WiFiWork out in the state-of-the-art fitness centre, swim laps in our tranquil indoor pool, and reward yourself with a rejuvenating spa treatment. Sophisticated guest rooms are decorated in soothing tones, with generous work space and USB hubs so you stay Completely Connected. Our Sleep Advantage Programme, featuring premium bedding and Quiet Zone rooms, ensures a restful night.
Overall 8,2 Excellent
Based on 6 027 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,0
Pros: The breakfast was very good
Okay
5,0
Pros: Staff was very friendly.
Excellent
9,2
Pros: Comfortable beds and great shower
Good
7,0
Pros: food, location
Excellent
9,0
Pros: Location. Shower.
Okay
5,0
Pros: It had a decent restaurant
Good
7,1
Pros: The staff were excellent and responsive to our requests. The location was good for Sadlers Wells Ballet. The breakfast was excellent.
Excellent
8,0
Pros: Location, cleanliness, size of room
Excellent
10,0
Pros: Great rooms, friendly staff, and breakfast that was a bargain and well worth the price!
Excellent
8,0
Pros: Service
Excellent
10,0
Pros: The location was ideal. The room was very well presented and exceptionally comfortable.
Okay
5,0
Details
Reviews
Overall 8,2 Excellent
Based on 6 027 reviews
Breakfast
8,1
Location
8,1
Service
7,8
WiFi
7,5
Room
7,3
Food
7,1
Value
5,2
Pool
4,5
Breakfast
8,4
Service
8,3
Location
8,1
Cleanliness
8,0
Room
6,7
Value
4,4
Pool
4,3
Breakfast
8,1
Location
7,7
Service
7,4
Room
6,7
Value
5,0
Pool
3,8
Breakfast
8,0
Location
8,0
Service
7,5
Cleanliness
6,9
Room
6,6
Value
4,8
Breakfast
8,3
Service
8,3
Cleanliness
8,2
Location
7,7
Room
6,3
3,0 Mediocre
Pros: The breakfast was very good
Cons: Bed rock hard, pillows felt like lying on towels very uncomfortable, rang reception no answer, had someone knock on door saying we ordered food when we were sleeping, so advised not us then had phone call again waking us up to ask if the food was ours!!! We had eaten at the restaurant! The plugs to do hair (hairdryer) were over meter from mirror so had to lean sideways to see mirror!
5,0 Okay
Pros: Staff was very friendly.
Cons: I had a room with two double beds. Both were shockingly bad for a hotel at this level and certainly at this price. Thee beds were 2 or three star quality. I am in London often and would never stay at this hotel again.
9,2 Excellent
Pros: Comfortable beds and great shower
Cons:
7,0 Good
Pros: food, location
Cons: very expensive for what you get
9,0 Excellent
Pros: Location. Shower.
Cons: Better selection for television and movies.
5,0 Okay
Pros: It had a decent restaurant
Cons: Our room was next to the janitors closet so we heard them through the thin walls the entire area around the hotel was under construction (there was no warning of this) we had to walk so far between the closet bus stop and our hotel
7,1 Good
Pros: The staff were excellent and responsive to our requests. The location was good for Sadlers Wells Ballet. The breakfast was excellent.
Cons: The room with 2 beds is much too small to accommodate them. There is nowhere to arrange clothes conveniently- no draws or shelves and a minute wardrobe inconveniently placed in the entrance to the room. We had to move from 543 because the few items we hung in the wardrobe came out smelling of damp. Probably caused by the shower head flooding the bathroom. We moved to 418 where one of the beds was so warn out it creaked at the slightest movement.
8,0 Excellent
Pros: Location, cleanliness, size of room
Cons:
10,0 Excellent
Pros: Great rooms, friendly staff, and breakfast that was a bargain and well worth the price!
Cons: The price was right, but location was not as close as we thought to any of the tourist places we wanted to visit.
8,0 Excellent
Pros: Service
Cons: The concierge lied about drunk at the tube for our early departure. He is obvious gets a pay off by taxi. fridge was not a fridge at all and could not cool. A problem as we had dietary needs. However, they did store the food in the kitchen downst
10,0 Excellent
Pros: The location was ideal. The room was very well presented and exceptionally comfortable.
Cons:
5,0 Okay
Pros:
Cons: You had to pay for facilities - this was not mentioned in the listing Hotel was further from the nearest train station than advertised
An upscale London hotel with a Belgian restaurant and a spa near St Pancras International stationCrowne Plaza® London - Kings Cross is a short walk from St Pancras train station, where Eurostar services leave for Europe.It’s a 15-minute walk to Russell Square or King's Cross St. Pancras Underground stations, and Heathrow Airport (LHR) is a one-hour direct ride on the Piccadilly Line. A relaxed stroll brings you the vast collection of antiquities at the British Museum, flagship stores and restaurants at Covent Garden, and the West End theatre district. City of London financial institutions are reachable with a quick Tube trip. Planning an event? Our 6 versatile meeting rooms seat up to 250 guests, and our Crowne Plaza Meetings Director handles all the details.At this hotel you can enjoy:- Refined Belgian cuisine at Belgo restaurant- Inspired cocktails at Bloom Kitchen and Bar- Fast & Fresh meals- Free WiFiWork out in the state-of-the-art fitness centre, swim laps in our tranquil indoor pool, and reward yourself with a rejuvenating spa treatment. Sophisticated guest rooms are decorated in soothing tones, with generous work space and USB hubs so you stay Completely Connected. Our Sleep Advantage Programme, featuring premium bedding and Quiet Zone rooms, ensures a restful night.
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8,1 Excellent
Based on 15 058 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2,0
Good
6,0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Good
7,0
Excellent
8,0
Pros: The beds were excellent. Very cosy on a cold night. The shower was modern with plenty of hot water.
Excellent
8,0
Pros: Bed comfy, good variety of breakfast
Excellent
8,0
Pros: Breakfast was fantastic. Lots of choice and nice dining area. Location of the hotel was superb.
Excellent
10,0
Pros: Location was excellent!
Good
6,0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Excellent
8,0
Pros: Location is excellent and breakfast was good
Excellent
8,0
Pros: Location, and spotlessly clean.
Excellent
8,0
Pros: The bed against the wall was a bit restricting
Okay
5,0
Details
Reviews
Overall 8,1 Excellent
Based on 15 058 reviews
Location
9,8
Service
8,1
WiFi
7,8
Breakfast
6,8
Room
5,5
Value
5,2
Comfort
3,4
Location
9,8
Service
7,9
WiFi
6,4
Breakfast
6,0
Room
5,8
Value
4,0
Comfort
3,4
Location
9,9
Service
8,5
Breakfast
7,4
WiFi
6,1
Room
6,0
Location
9,6
Service
7,4
Breakfast
7,1
Room
6,0
WiFi
5,7
Value
5,3
Comfort
3,8
Location
9,7
Service
8,4
Breakfast
7,3
Bar
7,2
Room
5,4
Value
4,8
Comfort
2,2
2,0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
6,0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
7,0 Good
Pros:
Cons: room are very small
8,0 Excellent
Pros: The beds were excellent. Very cosy on a cold night. The shower was modern with plenty of hot water.
Cons: There is nothing that I would critize.
8,0 Excellent
Pros: Bed comfy, good variety of breakfast
Cons: Room a little on the small size
8,0 Excellent
Pros: Breakfast was fantastic. Lots of choice and nice dining area. Location of the hotel was superb.
Cons: We couldn't get the air conditioning to work well so room was a bit stuffy and warm.
10,0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6,0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
8,0 Excellent
Pros: Location is excellent and breakfast was good
Cons: Room was very small and tight
8,0 Excellent
Pros: Location, and spotlessly clean.
Cons: very small room, when they call it a cosy room they mean cosy
8,0 Excellent
Pros: The bed against the wall was a bit restricting
Cons:
5,0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
Overall 8,1 Excellent
Based on 6 688 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
2,0
Good
6,8
Pros: Excellent location
Mediocre
3,0
Pros: Great location. Doorman that went out of their way to assist.
Okay
5,0
Pros: The view
Good
7,0
Pros: Good gym. Good location.
Mediocre
3,0
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Good
6,0
Pros: Good location. Not the best customer service at front desk. Ok service overall.
Okay
5,0
Excellent
10,0
Pros: Everything
Excellent
9,0
Pros: The breakfast was superb, one of the best I’ve ever had in a hotel. The swimming pool and spa facilities were fantastic.
Excellent
10,0
Pros: The services at Leonardo were great.
Excellent
10,0
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Details
Reviews
Overall 8,1 Excellent
Based on 6 688 reviews
Location
9,6
Wellness
8,0
WiFi
7,6
Pool
7,3
Breakfast
6,5
Service
6,4
Room
6,1
Cleanliness
4,8
Value
4,7
Bar
3,6
Location
9,5
Wellness
8,1
Pool
7,4
Breakfast
7,0
Service
6,6
Room
5,6
Value
4,5
Cleanliness
3,5
Bar
3,4
Location
9,3
Breakfast
8,2
Wellness
8,2
Pool
7,5
Service
6,7
Cleanliness
4,6
Room
4,6
Value
4,5
Bar
3,6
Location
9,6
Wellness
7,8
Breakfast
6,7
Room
6,3
Service
6,2
Value
4,7
Location
9,5
Wellness
8,0
Breakfast
6,9
Service
6,6
Room
5,0
Amenities
4,9
Value
4,8
2,0 Mediocre
Pros:
Cons: Badly managed hotel
6,8 Good
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
3,0 Mediocre
Pros: Great location. Doorman that went out of their way to assist.
Cons: Dim room lighting. Room keys had to be reprogrammed every day. Overpriced breakfast buffet. There was a Starbucks in lobby, but you had to search for an employee. Rooms needed updating. Room was serviced around 5 PM
5,0 Okay
Pros: The view
Cons: The I ordered for the room to be dressed up with roses and rose petals and it wasn't.
7,0 Good
Pros: Good gym. Good location.
Cons: Did not replenish coffee pods. Room service took close to an hour and I had to call twice. They forgot the order Can't open windows in room. V hot
3,0 Mediocre
Pros: I have never had such truly bad experience like this for 5 star.This was bad, I was taken to an offside building 200 m away, no services!!, The shower kept dripping , toilet broke down, and the Mgr at checkout refused any compensation. Maybe new owner/mgr
Cons: Yes many; offsite location, breakagee s in room, only 2 coffee cuopons , management attitude !! Very poor and no customer focus - room price --- GBP/n!!! I will never return - vote with my feet
6,0 Good
Pros: Good location. Not the best customer service at front desk. Ok service overall.
Cons: Front desk service. Shower...
5,0 Okay
Pros:
Cons: The Studios are in an extra Building which is pretty old and not to the same Standard as the rest of the hotel.
10,0 Excellent
Pros: Everything
Cons: None
9,0 Excellent
Pros: The breakfast was superb, one of the best I’ve ever had in a hotel. The swimming pool and spa facilities were fantastic.
Cons: When checking out there was a very long queue, there should be extra staff and/or a speedy checkout for guests who don’t need to pay anything
10,0 Excellent
Pros: The services at Leonardo were great.
Cons:
10,0 Excellent
Pros: Clean, quiet, nice and roomy room. Excellent location. Very pleasant staff. Very helpful when I asked for an early checkin as I had an earlier than expected arrival
Cons: The only minimal drawback was that the room was dark
The Grange St. Pauls Hotel comprises of 400 luxurious appointed suites, bedrooms & penthouse featuring the very latest technology. Guests are offered complimentary access to the St. Pauls Health & Fitness Club and Spa. The extensive facilities include 20M-heated swimming pool, gymnasium with the most up to date equipment, studios, sauna, steamroom, and aromatherapy suites. The beauty therapy and treatments available range from 15 minute manicures to full spa day pamper packages. Dining is diverse with a wide choice of restaurants and bars.A fully comprehensive, self-contained conference & events center with its un-paralleled Auditorium.Other facilities include club lounge, business center, express check out, disabled rooms, concierge, 24 hour room service and a private atrium.Creed lane rooms are located 200m from the main building at 9 Creed Lane London EC4V 5BR
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 7,7 Good
Based on 22 617 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,0
Excellent
10,0
Pros: Location, cleanliness
Good
7,0
Pros: The location was great. The amenities downstairs were surprisingly robust - bar, restaurant (24 hours), gym, concierge, etc. And everything you could want day-to-day within walking distance.
Mediocre
3,0
Pros: Location
Good
6,0
Pros: Location. .didn't take breakfast bec during other stays i did not like the quality and standard. Excellent location and i was upgraded to double at no extra charge
Excellent
9,0
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Excellent
8,0
Pros: Clean, comfortable room. Perfectly situated for our needs. Would definitely stay at the St Giles again.
Excellent
8,0
Pros: Location is great, staff very helpful, 2 out of 3 restaurants good.
Mediocre
3,0
Pros: Breakfast was good
Mediocre
3,0
Pros: The lobby was the only part of the hotel experience which was pleasant.
Excellent
8,2
Pros: Clean room, location
Okay
4,0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Details
Reviews
Overall 7,7 Good
Based on 22 617 reviews
Location
9,8
Service
8,2
Breakfast
6,7
WiFi
5,6
Room
4,2
Vibe
3,9
Comfort
2,6
Location
9,8
Service
8,1
Breakfast
7,4
Vibe
3,8
Room
3,7
WiFi
3,4
Comfort
2,3
Location
9,9
Service
8,1
Breakfast
6,9
Room
4,6
WiFi
4,2
Comfort
2,9
Vibe
2,4
Amenities
2,0
Location
9,8
Service
8,3
Breakfast
6,1
WiFi
4,2
Room
4,0
Amenities
2,7
Vibe
2,6
Comfort
2,2
Location
9,7
Wellness
6,5
Service
6,5
Breakfast
5,1
WiFi
3,7
Vibe
3,4
Room
3,4
Comfort
2,1
6,0 Good
Pros:
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge
Breakfast is very good
Rooms are unlike in the pictures
The hotel needs a lot of updates
10,0 Excellent
Pros: Location, cleanliness
Cons:
7,0 Good
Pros: The location was great. The amenities downstairs were surprisingly robust - bar, restaurant (24 hours), gym, concierge, etc. And everything you could want day-to-day within walking distance.
Cons: The room and bathroom were extremely small.
3,0 Mediocre
Pros: Location
Cons: Its was dirty
6,0 Good
Pros: Location. .didn't take breakfast bec during other stays i did not like the quality and standard. Excellent location and i was upgraded to double at no extra charge
Cons: Carpets not convincing and wobbly beneath
9,0 Excellent
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Cons: the water bottle stuck in vending machine ; i visited 4 different floors, in order to find vending machine has no water bottle stucked.
8,0 Excellent
Pros: Clean, comfortable room. Perfectly situated for our needs. Would definitely stay at the St Giles again.
Cons:
8,0 Excellent
Pros: Location is great, staff very helpful, 2 out of 3 restaurants good.
Cons:
3,0 Mediocre
Pros: Breakfast was good
Cons: Room was small and cold no power points in bedroom felt like a single room turned into a double room
3,0 Mediocre
Pros: The lobby was the only part of the hotel experience which was pleasant.
Cons: The room was small which I expected for central London. However, the bed was exceptionally uncomfortable, the furniture was shabby chipped and dirty. The bathroom door wouldn't close properly, the shower plughole was blocked meaning water backed up in the basin. The sink was badly chipped, and the amount of noise from outside was really bad. For a central London hotel you would expect at least a low level of sound proofing - the lack of which meant it was really hard to get off to sleep.
8,2 Excellent
Pros: Clean room, location
Cons:
4,0 Okay
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Cons: No toiletries or fridge. Tiny double bed in awkwardly shaped room. In Europe it would have been marked up as a no frills business hotel and would have cost far less.
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
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