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The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 9,3 Excellent
Based on 4 412 reviews
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- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Excellent
10,0
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Good
6,0
Pros: pool
Excellent
8,0
Pros: The Langham is one of the finest hotels in London and deserves it's reputation as such. We had a minor issue in the room but this was handled wonderfully by the Duty Manager. We spend a very lovely evening in Artisan where the staff were wonderfully friendly.
Excellent
10,0
Pros: Everything!
Excellent
9,2
Pros: Friendly and great service
Excellent
8,8
Pros: Nice staff, vibrant bar
Excellent
10,0
Pros: Everything was wonderful
Good
7,5
Pros: I stay here when I’m in London. Previously all my stays have been 10 out 10. This time the gym facilities were being refurbished and the replacement facilities left a lot to be desired. I requested extra toiletries twice and they didn’t arrive, two calls. I had a meeting and also requested some pens and paper and these again did not appear, even after two calls. I’m also still waiting to receive a copy of my invoice which was supposed to have been emailed to me upon checkout. Will be Interesting to see what feedback, if any is received. Otherwise excellent
Excellent
10,0
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Excellent
9,7
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Details
Reviews
Overall 9,3 Excellent
Based on 4 412 reviews
Location
9,5
Service
9,4
Vibe
9,1
Food
8,8
Wellness
8,3
Bar
8,3
Amenities
8,3
Pool
7,9
Cleanliness
7,9
Breakfast
7,7
Room
7,3
WiFi
7,1
Value
5,1
Location
9,3
Service
9,1
Food
8,7
Wellness
8,4
Amenities
8,4
Bar
8,0
Pool
8,0
Breakfast
7,6
Room
6,7
Value
4,6
Location
9,5
Service
9,1
Vibe
8,9
Food
8,8
Amenities
8,6
Breakfast
7,7
Room
6,5
Value
4,7
Service
9,5
Location
9,5
Vibe
8,9
Food
8,8
Wellness
8,2
Amenities
7,9
Breakfast
7,7
Room
6,1
Location
9,6
Service
9,4
Food
9,0
Vibe
8,9
Bar
8,6
Amenities
8,1
Room
6,7
10,0 Excellent
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Cons: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.
10,0 Excellent
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Cons:
6,0 Good
Pros: pool
Cons: tiny rooms even with upgrade
weird hotel layout
8,0 Excellent
Pros: The Langham is one of the finest hotels in London and deserves it's reputation as such. We had a minor issue in the room but this was handled wonderfully by the Duty Manager. We spend a very lovely evening in Artisan where the staff were wonderfully friendly.
Cons:
10,0 Excellent
Pros: Everything!
Cons: We liked everything
9,2 Excellent
Pros: Friendly and great service
Cons: Value for money
8,8 Excellent
Pros: Nice staff, vibrant bar
Cons: Noise as I wa allocated close to club lounge, another privacy door should be installed;
10,0 Excellent
Pros: Everything was wonderful
Cons: Nothing
7,5 Good
Pros: I stay here when I’m in London. Previously all my stays have been 10 out 10. This time the gym facilities were being refurbished and the replacement facilities left a lot to be desired. I requested extra toiletries twice and they didn’t arrive, two calls. I had a meeting and also requested some pens and paper and these again did not appear, even after two calls. I’m also still waiting to receive a copy of my invoice which was supposed to have been emailed to me upon checkout. Will be Interesting to see what feedback, if any is received. Otherwise excellent
Cons: Nothing
10,0 Excellent
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Cons: The price is high but you get much more than you pay for.
9,7 Excellent
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Cons:
The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
A stay at Knightsbridge Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Victoria and Albert Museum and Hyde Park. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby.
Overall 9,2 Excellent
Based on 674 reviews
All reviews
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- Couples
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- Solo
Excellent
10,0
Pros: Incredibly welcoming, friendly & helpful. Has an intimate feeling about the common areas so you feel very comfortable & relaxed. Lots of beautiful touches like the staff remember what you like, bottled water on your night stand, aromatherapy sleeping mist given as a gift, surprising my nephew with chocolate coated strawberries as a birthday gift saying happy birthday. All these little things add up to being an incredible experience!
Excellent
8,0
Excellent
9,4
Pros: Great staff.
Tasteful and beautiful room.
Excellent
9,2
Pros: We Upgraded from standard room which gave us a beautiful room - quiet, roomy, with view onto lovely Beaufort Gardens from 5th floor. Can recommend paying that little bit more to stay in this hotel.
Excellent
8,8
Pros: Decoration, location, breakfast and cleanliness.
Excellent
9,6
Pros: Location great, staff excellent.
Excellent
8,3
Pros: Location. Style.
Excellent
10,0
Pros: Beautiful decorated and well executed
Details
Reviews
Overall 9,2 Excellent
Based on 674 reviews
Bar
10,0
Location
9,9
Cleanliness
9,8
Vibe
9,7
Amenities
8,9
Service
8,4
Room
7,5
Breakfast
5,4
Location
9,8
Vibe
9,5
Service
8,0
Room
6,7
Breakfast
5,2
Location
9,9
Vibe
9,6
Service
8,6
Room
6,9
Service
8,1
Room
6,9
Breakfast
6,1
10,0 Excellent
Pros: Incredibly welcoming, friendly & helpful. Has an intimate feeling about the common areas so you feel very comfortable & relaxed. Lots of beautiful touches like the staff remember what you like, bottled water on your night stand, aromatherapy sleeping mist given as a gift, surprising my nephew with chocolate coated strawberries as a birthday gift saying happy birthday. All these little things add up to being an incredible experience!
Cons:
8,0 Excellent
Pros:
Cons: There was a smell amd humidity in the roo.
9,4 Excellent
Pros: Great staff.
Tasteful and beautiful room.
Cons: Very small room.
9,2 Excellent
Pros: We Upgraded from standard room which gave us a beautiful room - quiet, roomy, with view onto lovely Beaufort Gardens from 5th floor. Can recommend paying that little bit more to stay in this hotel.
Cons:
8,8 Excellent
Pros: Decoration, location, breakfast and cleanliness.
Cons: Rooms are small and poor in facilities.
9,6 Excellent
Pros: Location great, staff excellent.
Cons: Would be great if there was a restaurant/bar on site.
8,3 Excellent
Pros: Location. Style.
Cons: Some fitments are beginning to need repair/replacement
10,0 Excellent
Pros: Beautiful decorated and well executed
Cons: Nothing to worry about
A stay at Knightsbridge Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Victoria and Albert Museum and Hyde Park. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby.
At Kimpton Fitzroy London, we have stories galore to tell. From the outside, the palatial 19th-century landmark building, which occupies a full block in Bloomsbury, looks the part of grande dame. Inside are contemporary creature comforts like roomy, art-filled suites with views over Russell Square, a cocktail bar that keeps the Negronis flowing, and a come-as-you-are coffee shop just steps from the Tube. All of these details beckon modern travelers to settle in and stay a while.
Overall 9,1 Excellent
Based on 3 736 reviews
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- Couples
- Families
- Business
- Solo
Good
7,9
Excellent
10,0
Pros: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.
Good
6,2
Pros: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
Excellent
8,0
Excellent
9,0
Pros: Lovely room, loved the free items in the tuck box in the room - not seen that before in a hotel.
Good
7,0
Pros: Service was generally wonderful—dining was particularly good in Neptune for breakfast. Decor was wonderful. Kimpton amenities—free snacks and good coffee in room, replenished daily, are a wonderful bonus.
Excellent
10,0
Pros: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.
Okay
4,0
Pros: Old stile nice people, good food
Excellent
10,0
Pros: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.
Excellent
10,0
Pros: Exceptional staff, made to feel very welcome throughout the stay
Excellent
10,0
Pros: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.
Good
6,0
Details
Reviews
Overall 9,1 Excellent
Based on 3 736 reviews
Location
9,6
Vibe
9,4
Bar
8,8
Amenities
8,8
Service
8,8
Wellness
8,7
Cleanliness
8,1
Food
7,5
Room
7,1
Breakfast
6,6
Comfort
4,8
WiFi
4,1
Vibe
9,5
Location
9,5
Amenities
9,2
Service
8,7
Bar
8,5
Food
8,0
Value
6,6
Room
6,4
Breakfast
6,1
Location
9,9
Vibe
9,3
Amenities
8,9
Bar
8,8
Service
8,7
Cleanliness
8,4
Wellness
8,2
Food
7,6
Room
7,3
Breakfast
6,3
Location
9,7
Vibe
9,3
Wellness
8,9
Amenities
8,9
Service
8,9
Bar
8,7
Room
6,9
Breakfast
6,6
Location
9,7
Vibe
9,3
Amenities
8,7
Bar
8,7
Service
8,5
Food
7,9
Breakfast
6,8
Room
6,6
7,9 Good
Pros:
Cons: Have been trying to get an itemized room charge invoice. Hotel isn’t responding
10,0 Excellent
Pros: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.
Cons: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.
6,2 Good
Pros: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
Cons: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.
8,0 Excellent
Pros:
Cons: The room had bad smell
9,0 Excellent
Pros: Lovely room, loved the free items in the tuck box in the room - not seen that before in a hotel.
Cons: Clearer on whether breakfast included or not (it was)
7,0 Good
Pros: Service was generally wonderful—dining was particularly good in Neptune for breakfast. Decor was wonderful. Kimpton amenities—free snacks and good coffee in room, replenished daily, are a wonderful bonus.
Cons: Palm Court is stunningly beautiful but food flavors were not as on-point as our experiences at Neptune. Sound-proofing between floors could be better.
10,0 Excellent
Pros: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.
Cons: Absolutely nothing
4,0 Okay
Pros: Old stile nice people, good food
Cons: Very very small room, breakfast needs more item
10,0 Excellent
Pros: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.
Cons: Although the shower was the most beautiful I had ever seen, there was an issue with the drain not doing its job so it flooded the bathroom..but I flagged the issue and they took care of it right away. Gave 8/10 because of that issue, otherwise it is a 10
10,0 Excellent
Pros: Exceptional staff, made to feel very welcome throughout the stay
Cons: Would like to have been notified that you needed to make a reservation in the bar
10,0 Excellent
Pros: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.
Cons: No, the hotel was incredible.
6,0 Good
Pros:
Cons: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.
At Kimpton Fitzroy London, we have stories galore to tell. From the outside, the palatial 19th-century landmark building, which occupies a full block in Bloomsbury, looks the part of grande dame. Inside are contemporary creature comforts like roomy, art-filled suites with views over Russell Square, a cocktail bar that keeps the Negronis flowing, and a come-as-you-are coffee shop just steps from the Tube. All of these details beckon modern travelers to settle in and stay a while.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,1 Excellent
Based on 3 007 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10,0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10,0
Pros: beautiful rooms and public spaces
Excellent
10,0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
10,0
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Excellent
9,0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
10,0
Pros: I always stay at his hotel when in London which is once or twice a year. It is consistently excellent. Staff are friendly without being obsequious, the location is lively and close to everything, and it’s modestly edgy.
Excellent
8,0
Pros: Location and breakfast
Excellent
9,6
Pros: Fabulous location, wonderful staff, great breakfast, and a lovely room.
Excellent
10,0
Pros: Definitely the Best location , very professional and friendly staff , beautiful rooms . We enjoyed having a night club in the hotel and having a few cocktails and listening to a very good Dj . We will definitively be back !!!
Excellent
9,0
Pros: Fantastic location, well designed room
Excellent
10,0
Pros: Location and in room amenities
Details
Reviews
Overall 9,1 Excellent
Based on 3 007 reviews
WiFi
10,0
Location
9,8
Service
9,2
Vibe
8,8
Wellness
8,7
Cleanliness
8,4
Room
8,3
Comfort
7,2
Breakfast
7,1
Value
4,8
Location
9,5
Service
9,4
Room
8,9
Vibe
8,6
Cleanliness
8,5
Comfort
7,6
Breakfast
6,7
Value
5,0
Location
9,9
Service
9,3
Room
7,7
Breakfast
7,1
Value
4,8
Location
9,9
Service
9,3
Room
7,7
Breakfast
7,1
Comfort
7,1
Location
9,8
Service
9,3
Vibe
8,0
Room
7,6
Comfort
6,8
9,0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10,0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10,0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10,0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
10,0 Excellent
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Cons: no
9,0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
10,0 Excellent
Pros: I always stay at his hotel when in London which is once or twice a year. It is consistently excellent. Staff are friendly without being obsequious, the location is lively and close to everything, and it’s modestly edgy.
Cons: They should adopt my motto that ‘If you are not living on the edge, you are taking up too much room’
8,0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9,6 Excellent
Pros: Fabulous location, wonderful staff, great breakfast, and a lovely room.
Cons:
10,0 Excellent
Pros: Definitely the Best location , very professional and friendly staff , beautiful rooms . We enjoyed having a night club in the hotel and having a few cocktails and listening to a very good Dj . We will definitively be back !!!
Cons:
9,0 Excellent
Pros: Fantastic location, well designed room
Cons:
10,0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
Overall 9,0 Excellent
Based on 3 096 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
Excellent
9,0
Pros: The staff was extremely friendly
Excellent
9,4
Pros: Staff very good. Felt like a top hotel.
Excellent
9,0
Pros: Very professional hotel - a very business feel. Staff great, all good.
Good
6,5
Pros: Location was convenient and staff were really nice.
Excellent
8,8
Pros: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.
Good
7,3
Pros: Location to nearest tube station.
breakfast menu with views over hyde park.
locality to my destination at the park
Would defo return again.
Excellent
8,8
Pros: The room was very clean, everyday they make sure there’s water, fruits, and some dates and some arabic desserts on the table.
Excellent
8,8
Pros: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable
Excellent
8,0
Pros: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.
Good
7,0
Pros: Location good - walk from Paddington and Tube on doorstep Check-in quick Looked after our luggage when we checked out
Details
Reviews
Overall 9,0 Excellent
Based on 3 096 reviews
Location
9,5
Vibe
9,3
Cleanliness
9,3
Service
8,8
Amenities
8,1
Room
8,1
Food
7,7
Breakfast
7,0
WiFi
5,8
Comfort
5,4
Bar
5,3
Value
4,8
Location
9,7
Vibe
9,3
Cleanliness
9,3
Service
8,9
Amenities
8,2
Room
7,4
Breakfast
7,1
Value
4,5
Location
9,4
Vibe
9,2
Cleanliness
9,0
Service
8,8
Amenities
7,7
Room
7,7
Breakfast
7,1
Value
4,9
Vibe
9,1
Location
9,0
Service
8,4
Amenities
8,3
Room
7,5
Breakfast
7,1
Comfort
4,7
Location
9,6
Vibe
9,0
Service
8,8
Room
7,4
Breakfast
7,2
Value
4,5
10,0 Excellent
Pros: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
Cons:
9,0 Excellent
Pros: The staff was extremely friendly
Cons:
9,4 Excellent
Pros: Staff very good. Felt like a top hotel.
Cons: Nothing.
9,0 Excellent
Pros: Very professional hotel - a very business feel. Staff great, all good.
Cons: I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.
6,5 Good
Pros: Location was convenient and staff were really nice.
Cons: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.
8,8 Excellent
Pros: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.
Cons: Just like most of the rest of the world, there's too much fast moving traffic everywhere.
7,3 Good
Pros: Location to nearest tube station.
breakfast menu with views over hyde park.
locality to my destination at the park
Would defo return again.
Cons: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this.
not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc
8,8 Excellent
Pros: The room was very clean, everyday they make sure there’s water, fruits, and some dates and some arabic desserts on the table.
Cons: When I was checking in the superviser was very rude to me. I had an issue with confirming my credit card and she was talking to me in a very arrogant way. She gave me ridiculous solutions as if she is not welling to solve this issue. Luckly another superviser came and solved this issue in no time.
8,8 Excellent
Pros: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable
Cons:
8,0 Excellent
Pros: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.
Cons: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).
7,0 Good
Pros: Location good - walk from Paddington and Tube on doorstep Check-in quick Looked after our luggage when we checked out
Cons: Cost of breakfast at £25 is not value for money Plates for hot buffet not hot so baked beans cold by the time I finished my breakfast Very slow service to get refills for coffee Ran out of scrambled egg for wifes breakfast - they said just coming and would bring it out. It never arrived
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8,9 Excellent
Based on 731 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,2
Pros: Location. And ease of access to London
Excellent
10,0
Pros: exceptional hotel. exceptional staff. wonderful, perfect location. absolute class in all departments
Excellent
9,7
Pros: Great location. Extremely friendly staff.very comfortable bed
Excellent
8,0
Pros: The staff and location excellent
Excellent
10,0
Pros: Location is amazing. Off the bustling path.
Excellent
9,0
Pros: Friendly staff
Excellent
9,6
Pros: The location is excellent. Warm atmosphere in the hotel, overall really great and will be back again!!
Excellent
10,0
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Details
Reviews
Overall 8,9 Excellent
Based on 731 reviews
Location
10,0
Service
9,2
Food
8,6
Breakfast
8,0
Vibe
7,9
Comfort
7,3
Room
6,8
WiFi
6,6
Location
10,0
Service
9,2
Room
5,7
Location
10,0
Service
9,1
Vibe
7,6
Location
10,0
Service
8,7
9,2 Excellent
Pros: Location. And ease of access to London
Cons: Too hot.
10,0 Excellent
Pros: exceptional hotel. exceptional staff. wonderful, perfect location. absolute class in all departments
Cons:
9,7 Excellent
Pros: Great location. Extremely friendly staff.very comfortable bed
Cons: the stairs are a bit challenging if you have a big suitcase.There is an elevator but it s abit on the "antique" side compare to other mpdern hotel I have been in.
8,0 Excellent
Pros: The staff and location excellent
Cons: The bedroom was clean but could possibly be in need of refurbishment
10,0 Excellent
Pros: Location is amazing. Off the bustling path.
Cons: Coffee could have been better!
9,0 Excellent
Pros: Friendly staff
Cons: Nothing
9,6 Excellent
Pros: The location is excellent. Warm atmosphere in the hotel, overall really great and will be back again!!
Cons: Nothing
10,0 Excellent
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Cons:
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8,8 Excellent
Based on 15 858 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
10,0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
9,1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Good
6,0
Pros: Location
Excellent
8,0
Pros: Excellent location for central London sightseeing. Good breakfast, but it pays to get there early at weekends as it fills up quickly. Poached eggs were very tasty,
Mediocre
2,0
Pros: Location is great
Excellent
8,0
Pros: Breakfast was very nice and tasty, especially the Muslie, althugh would prefer scrambled eggs made in a pan, not a microwave. We had a very good curry in the Bistro. The staff were attentive and frendly, also the staff in the Hampton Bar.
Good
6,8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9,0
Pros: Great location and very kind staff.
Okay
5,0
Pros: The location is fantastic and the buffet breakfast is awesome !
Excellent
8,0
Pros: A great hotel for a few day stay in London: Amazing breakfast (choice of eggs is always a bonus in my book) Great location Iron and ironing board available in the room The toiletries are among the best i have used in a hotel
Excellent
10,0
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Details
Reviews
Overall 8,8 Excellent
Based on 15 858 reviews
Location
9,7
Service
9,0
Wellness
7,7
Breakfast
7,6
Room
6,8
Amenities
6,7
WiFi
5,7
Location
9,7
Service
9,1
Breakfast
8,2
Wellness
7,7
Room
7,3
WiFi
3,8
Location
9,2
Service
9,0
Wellness
8,6
Breakfast
8,0
Room
7,3
WiFi
4,3
Location
9,7
Service
9,4
Breakfast
7,2
Room
6,7
Amenities
6,3
Value
5,8
Location
9,8
Service
9,2
Breakfast
7,4
Room
6,5
8,0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
10,0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
9,1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
6,0 Good
Pros: Location
Cons: Room is very simple and feels a bit cheap
8,0 Excellent
Pros: Excellent location for central London sightseeing. Good breakfast, but it pays to get there early at weekends as it fills up quickly. Poached eggs were very tasty,
Cons: Personal taste perhaps but the air freshener (at least that is what I think the aroma was) used in the corridors and room was not to my liking.
2,0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
8,0 Excellent
Pros: Breakfast was very nice and tasty, especially the Muslie, althugh would prefer scrambled eggs made in a pan, not a microwave. We had a very good curry in the Bistro. The staff were attentive and frendly, also the staff in the Hampton Bar.
Cons: There was nothing to dislike.
6,8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9,0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
5,0 Okay
Pros: The location is fantastic and the buffet breakfast is awesome !
Cons: The rooms are dusty and very dated .it feels ancient and are so dingy and dark and the prices for the rooms are not worth it .
8,0 Excellent
Pros: A great hotel for a few day stay in London: Amazing breakfast (choice of eggs is always a bonus in my book) Great location Iron and ironing board available in the room The toiletries are among the best i have used in a hotel
Cons: The level of quality of service from the staff was not consistent. Some were amazingly helpful and polite and others looked just bored to be there. Cleaning in the room could be improved a bit (i.e. behind the nightstands and under the cover of the toilet paper). Small things i know, but it shows the extra effort!
10,0 Excellent
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Cons:
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 6 minutes by foot from BT Tower. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8,8 Excellent
Based on 2 202 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: We stayed for NYE. Good event in the bar area with our own private table.
Excellent
9,7
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Excellent
10,0
Pros: Lovely quirky hotel, staff were very helpful, food was amazing, lovely rooms, nice and quiet. One staff member in particular, Andrea on reception, was extremely helpful and when he found out it was my birthday he had a bottle of wine sent to our room! So kind and thoughtful.
Good
6,3
Pros: Location
Excellent
10,0
Pros: They are friendly , the room looks nice , the lobby looks fantastic and the bar is perfect
Details
Reviews
Overall 8,8 Excellent
Based on 2 202 reviews
Location
9,9
Bar
8,8
Vibe
8,7
Service
8,5
Wellness
8,1
Breakfast
7,2
Room
7,2
Value
4,2
WiFi
2,4
Location
9,9
Vibe
8,5
Bar
8,5
Service
8,3
Breakfast
7,3
Room
7,1
Value
4,4
Location
9,9
Service
8,7
Vibe
8,4
Amenities
7,0
Room
6,6
Location
9,9
Service
8,2
Room
6,2
Location
9,9
Service
8,2
Room
6,4
9,0 Excellent
Pros: We stayed for NYE. Good event in the bar area with our own private table.
Cons: Breakfast was average. Too many people wandering around and disorganised.
9,7 Excellent
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Cons:
10,0 Excellent
Pros: Lovely quirky hotel, staff were very helpful, food was amazing, lovely rooms, nice and quiet. One staff member in particular, Andrea on reception, was extremely helpful and when he found out it was my birthday he had a bottle of wine sent to our room! So kind and thoughtful.
Cons: Nothing at all. The hotel is amazing.
6,3 Good
Pros: Location
Cons: The corridors are too dark, breakfast average service at the bar poor
10,0 Excellent
Pros: They are friendly , the room looks nice , the lobby looks fantastic and the bar is perfect
Cons: Nothing
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 6 minutes by foot from BT Tower. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8,7 Excellent
Based on 4 405 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: View of Thames. Staff courtesy. Ambiance
Excellent
8,8
Pros: Beautiful hotel and location. Spacious and well furnished room and a fantastic breakfast
Excellent
9,0
Pros: breakfast good but expensive and staff does not always understand orders in English... location perfect .
Excellent
9,0
Pros: The check in experience was excellent (Front of House Manager), as was the interaction with Concierge and check out. The staff in the breakfast room were attentive, and the breakfast selection was good. The view from my room (319 - Garden Room) was just fabulous, looking over the Thames and the London Eye. The bed was really comfortable.
Excellent
10,0
Pros: Friendly efficient staff, lovely room, lovely breakfast
Excellent
10,0
Pros: Hotel location and facilities were exceptional. A little pricy but expected when in London
Okay
5,4
Pros: Location
Poor
1,0
Pros: Nothing good to say. Extremely disappointing
Excellent
9,0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8,0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9,0
Pros: service and cleanliness
Excellent
8,0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8,7 Excellent
Based on 4 405 reviews
Location
9,7
Service
8,4
Vibe
7,6
Breakfast
7,5
Amenities
7,2
Room
6,8
WiFi
3,4
Location
9,9
Service
8,1
Breakfast
7,3
Room
5,9
WiFi
1,4
Location
9,8
Service
8,2
Breakfast
7,5
Room
6,7
Location
9,8
Service
8,4
Breakfast
7,6
Room
6,4
Location
9,6
Service
8,7
Breakfast
7,6
Vibe
6,9
Room
6,5
9,0 Excellent
Pros: View of Thames. Staff courtesy. Ambiance
Cons: Wifi not working in room
8,8 Excellent
Pros: Beautiful hotel and location. Spacious and well furnished room and a fantastic breakfast
Cons: Shame bathroom TV wasn’t working
9,0 Excellent
Pros: breakfast good but expensive and staff does not always understand orders in English... location perfect .
Cons: small rooms bathroom old fashioned , no stand up shower not cheap
9,0 Excellent
Pros: The check in experience was excellent (Front of House Manager), as was the interaction with Concierge and check out. The staff in the breakfast room were attentive, and the breakfast selection was good. The view from my room (319 - Garden Room) was just fabulous, looking over the Thames and the London Eye. The bed was really comfortable.
Cons: The grouting in the shower tiles is ready for replacing.
10,0 Excellent
Pros: Friendly efficient staff, lovely room, lovely breakfast
Cons: Everything was perfect
10,0 Excellent
Pros: Hotel location and facilities were exceptional. A little pricy but expected when in London
Cons:
5,4 Okay
Pros: Location
Cons: I feel sorry for the owners of this property... definitely not a lot of care and maintenance being performed.... lots of bugs around like cockroaches and silverfish. Get better cleaners as the room was consistently dusty and there is water damage and mould in the bathroom. Staff at the restaurant during breakfast are extremely variable in their training, manners and work ethic. Staff need training to be consistent. Also not all of us dress to impress and definitely don’t like flaunting like some pretentious rude people who tend to get better attention it seems. Train the staff in the lobby area and concierge to be consistent whether someone is wearing Louis Vuitton or Nike.... I think you get my drift yea?
1,0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9,0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8,0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9,0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
8,0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
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Overall 8,6 Excellent
Based on 3 979 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,3
Pros: Great location Very good breakfast
Okay
5,4
Mediocre
3,4
Pros: The location
Good
7,7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
8,5
Pros: Location, deluxe room quite good in size
Excellent
9,6
Pros: Just as a five star hotel should be. If driving take the valet parking, trying to interpret the arcane street parking is a nightmare
Excellent
8,8
Pros: Location , rooms , easy check in and check out
Excellent
10,0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
9,0
Pros: Breakfast very good conceige very helpful
Excellent
9,0
Pros: location
Excellent
8,2
Pros: The location was fantastic.
Excellent
10,0
Pros: The spa, the room, the staff, the location was all fantastic will definitely book again
Details
Reviews
Overall 8,6 Excellent
Based on 3 979 reviews
Location
9,8
WiFi
9,6
Service
8,4
Food
8,3
Breakfast
8,0
Room
6,3
Value
5,0
Location
9,4
Service
8,7
Food
8,5
Breakfast
8,2
Room
6,1
Value
5,3
Location
9,8
Food
8,4
Service
8,2
Breakfast
7,8
Value
5,3
Room
4,3
Location
9,8
Service
8,0
Vibe
5,3
Room
5,1
Location
9,8
Service
8,2
Amenities
5,9
Vibe
5,9
Comfort
5,7
Room
5,4
8,3 Excellent
Pros: Great location Very good breakfast
Cons:
5,4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
3,4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7,7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
8,5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
9,6 Excellent
Pros: Just as a five star hotel should be. If driving take the valet parking, trying to interpret the arcane street parking is a nightmare
Cons: Nothing
8,8 Excellent
Pros: Location , rooms , easy check in and check out
Cons: House keeping
10,0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
9,0 Excellent
Pros: Breakfast very good conceige very helpful
Cons:
9,0 Excellent
Pros: location
Cons:
8,2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
10,0 Excellent
Pros: The spa, the room, the staff, the location was all fantastic will definitely book again
Cons:
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
The Pelham is an elegant boutique hotel in the heart of South Kensington. It is located a short walk from the Natural History Museum and Kensington Gardens, which seem to have inspired the brightly colored interiors. Here one is surrounded by a romantic mix of elegant patterns and rich tones. It has long been considered among the most sophisticated places in London. Settle in and revel in the character of the wood-panelled drawing room and library. Make time for a little indulgence with an afternoon tea or a dinner at The Trattoria by Michelin starred chef Alfredo Russo. Step out and explore the boutiques and worldclass museums of Kensington.
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Overall 8,6 Excellent
Based on 1 083 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9,4
Pros: Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room.
Okay
5,0
Pros: atmosphere and common spaces
Excellent
10,0
Pros: Due to airline delays, our exhausted family of three arrived at the Pelham after midnight and was met with a warm welcome and beautifully appointed room (with a comfortable extra bed set up as requested for our son). Our only regret is that we couldn't stay longer. The Pelham could not have been lovelier, and the location is a perfect home base for exploring London.
Excellent
10,0
Pros: Exactly how a hotel should be run. Everything was perfect. The staff were brilliant.
Excellent
8,0
Pros: Excellent location: in front of metro station and in 3 min walking from famous museums.
Good
7,4
Pros: The location is excellent. Across the street from the be station and so many great shops, restaurants and pubs nearby. The staff was very helpful and friendly. The bed was really comfortable.
Excellent
10,0
Pros: I first stay at the Pelham in 1993. Based on this stay it is as good or better than ever. A civilized haven in the best corner of London.
Details
Reviews
Overall 8,6 Excellent
Based on 1 083 reviews
Location
9,8
Vibe
8,4
Service
8,4
Room
6,6
WiFi
5,7
Breakfast
5,4
Location
9,9
Service
8,3
Amenities
7,2
Room
5,6
Breakfast
5,1
Location
9,8
Service
8,6
Room
6,7
Breakfast
5,4
Location
9,7
Service
8,3
Room
5,3
9,4 Excellent
Pros: Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room.
Cons: The entrance has 3 steps,a long step and then 2 more steps which makes it impossible for the handicap to access. So sad for such a perfect hotel. This seems to be true for a lot of London hotels.
5,0 Okay
Pros: atmosphere and common spaces
Cons: room very small for a very high price. old forniture, not very comfortable bed.
10,0 Excellent
Pros: Due to airline delays, our exhausted family of three arrived at the Pelham after midnight and was met with a warm welcome and beautifully appointed room (with a comfortable extra bed set up as requested for our son). Our only regret is that we couldn't stay longer. The Pelham could not have been lovelier, and the location is a perfect home base for exploring London.
Cons:
10,0 Excellent
Pros: Exactly how a hotel should be run. Everything was perfect. The staff were brilliant.
Cons: Nothing
8,0 Excellent
Pros: Excellent location: in front of metro station and in 3 min walking from famous museums.
Cons: If you are 6 ft (180 cm) tall, you might feel uncomfortable. The bed is too short, rainforest shower is too low, etc.
7,4 Good
Pros: The location is excellent. Across the street from the be station and so many great shops, restaurants and pubs nearby. The staff was very helpful and friendly. The bed was really comfortable.
Cons: The WiFi was terrible. It connected, but was too slow to make worthwhile. Also, the tv channels didn’t include any sports! Not that I wanted to waste my vacation watching sports on tv in a hotel, but it would’ve been nice to keep up on scores and such. Also the old building was very creaky. I was awaken by the neighbors above two nights.
10,0 Excellent
Pros: I first stay at the Pelham in 1993. Based on this stay it is as good or better than ever. A civilized haven in the best corner of London.
Cons:
The Pelham is an elegant boutique hotel in the heart of South Kensington. It is located a short walk from the Natural History Museum and Kensington Gardens, which seem to have inspired the brightly colored interiors. Here one is surrounded by a romantic mix of elegant patterns and rich tones. It has long been considered among the most sophisticated places in London. Settle in and revel in the character of the wood-panelled drawing room and library. Make time for a little indulgence with an afternoon tea or a dinner at The Trattoria by Michelin starred chef Alfredo Russo. Step out and explore the boutiques and worldclass museums of Kensington.
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 999 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,1
Pros: Location, restaurant, staff
Excellent
10,0
Excellent
9,7
Pros: Lovely, attentive staff!
Excellent
9,0
Pros: The location of the hotel is ideal. In a quiet, elegant part of London, close to good restaurants, bars, best shops and cultural centres. It is 5 minutes walk from the closest tube station and easy to find taxis.
Okay
5,8
Pros: The location and staff were really nice and helpful.
Excellent
9,4
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Excellent
10,0
Pros: Staff were very friendly, and the service was fantastic. The room was very clean and tidy, I feel really comfortable living in. There is a Tesco just 2 minutes walk from the hotel, and a M&S about 5 minutes walk. It's also close to oxford street, Her Majesty's Theater and China Town - just 15 minutes walk.
Okay
5,8
Pros: The location and staff.
Good
7,1
Pros: Location was great, staff was attentive and very helpful.
Excellent
10,0
Pros: We are in love with Flemings Mayfair. Amazing Hotel and the best personal in London.
Details
Reviews
Overall 8,5 Excellent
Based on 999 reviews
Location
9,5
Cleanliness
9,1
Service
9,0
Vibe
8,5
Food
7,0
Breakfast
6,3
Room
6,0
Value
4,5
Comfort
3,5
Wellness
3,3
Location
9,5
Service
9,2
Vibe
8,1
Breakfast
6,0
Room
4,9
Value
4,2
Comfort
3,1
Location
9,5
Service
9,3
Breakfast
5,8
Room
5,6
Comfort
4,0
Value
3,8
Location
9,0
Service
8,7
Room
5,3
Location
9,6
Service
9,2
Room
5,5
7,1 Good
Pros: Location, restaurant, staff
Cons: No view from room which was requested, poor heating system
10,0 Excellent
Pros:
Cons: Flemings is a delightful place to stay. We have stayed before. The staff are very accommodating, the food is delicious and the hotel itself is beautifully maintained - you would expect nothing less!
9,7 Excellent
Pros: Lovely, attentive staff!
Cons:
9,0 Excellent
Pros: The location of the hotel is ideal. In a quiet, elegant part of London, close to good restaurants, bars, best shops and cultural centres. It is 5 minutes walk from the closest tube station and easy to find taxis.
Cons: The room was rather on the small side, even though I booked a more spacious room. The dining room which is located in the basement is rather dark, The breakfast was good, though there is an extra charge for an omelette.
5,8 Okay
Pros: The location and staff were really nice and helpful.
Cons: The suite was not up to par and did not meet our expectations. It was a little old. Also the breakfast was very limited. The price was too high, it wasn’t representative of the quality of the suite.
9,4 Excellent
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Cons: Price/Value advantage is with Single Rooms, for full-size rooms for 2 guests the pricing becomes similar to many others in the area (although still a superior value than most)
10,0 Excellent
Pros: Staff were very friendly, and the service was fantastic. The room was very clean and tidy, I feel really comfortable living in. There is a Tesco just 2 minutes walk from the hotel, and a M&S about 5 minutes walk. It's also close to oxford street, Her Majesty's Theater and China Town - just 15 minutes walk.
Cons: The breakfast didn't include hot food like bacon, eggs and sausages, you have to order them with an extra charge.
5,8 Okay
Pros: The location and staff.
Cons: The room was not up to par and did not meet our expectation.
7,1 Good
Pros: Location was great, staff was attentive and very helpful.
Cons: Beds are horrible, pillows are like blocks of wood. Requested softer pillows, which were in fact softer than the first set, but both of us still left with sore necks and not rested. Hotel itself is very loud, but should be expected in an old building. Do not stay by the elevator, you can hear it all night long
10,0 Excellent
Pros: We are in love with Flemings Mayfair. Amazing Hotel and the best personal in London.
Cons:
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
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Overall 8,4 Excellent
Based on 12 859 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,2
Pros: The facility and room
Excellent
10,0
Pros: The staff was ever so helpful and kind, always smiling too. Arrival, early check in- no problem. Had a horrible headache on the 1st evening sent me the right directìon - to the embankment groceries. Asked what can i do with luggages after checking out, while my daughter and I went to explore the city...concierge kept them safe. Outside concierge ( Krisztián Budai and Sabi) also got talking to us and gave suggestion + guide + marked map where to go with my 6 yrs old. Waiting staff also kind. Seem to have the right people there who are always smiling, happy to help. Thank you for our wonderful stay. We will be back!
Excellent
10,0
Excellent
10,0
Pros: Very trendy
Excellent
9,0
Pros: I have stayed here a number of times and the hotel is well located and the rooms are lovely quite big and very clean. Breakfast is exceptionally good as long as you don't go at rush hour - but this is the same n any large hotel.
Excellent
10,0
Pros: The most welcoming reception on arrival and helpfulness of all the staff made my stay with friends great fun. Specifically Edel Rivero in Exec Lounge and Julian and Andrew in the lobby. Thank you.
Excellent
8,0
Pros: The room was much larger than we thought it would be and the bathroom was very big. It looked like it might have been a room for a disabled person.
Good
7,0
Pros: Spacious room
Excellent
9,0
Pros: I really liked the idea of the incentive to save on cleaning in the rooms!
Excellent
10,0
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Excellent
9,0
Pros: Location, cleanliness, staff very helpful and professional
Excellent
8,8
Pros: Excellent location . Very nice room and comfortable room- clean, modern and nicely furnished.
Details
Reviews
Overall 8,4 Excellent
Based on 12 859 reviews
Vibe
9,1
Location
9,0
WiFi
8,0
Service
7,7
Room
7,2
Pool
6,5
Breakfast
5,9
Value
5,3
Vibe
9,0
Location
9,0
Service
7,4
Pool
6,6
Breakfast
6,4
Room
6,3
Value
5,2
Cleanliness
4,0
Location
9,1
Service
7,8
Room
7,2
Value
4,9
Cleanliness
4,8
Breakfast
4,8
Vibe
8,9
Location
8,9
WiFi
6,6
Room
6,5
Service
6,2
Breakfast
5,7
Value
4,8
Cleanliness
4,8
Location
8,8
Room
6,7
Pool
6,4
Service
6,2
Breakfast
5,6
Value
5,2
9,2 Excellent
Pros: The facility and room
Cons: The parking fee
10,0 Excellent
Pros: The staff was ever so helpful and kind, always smiling too. Arrival, early check in- no problem. Had a horrible headache on the 1st evening sent me the right directìon - to the embankment groceries. Asked what can i do with luggages after checking out, while my daughter and I went to explore the city...concierge kept them safe. Outside concierge ( Krisztián Budai and Sabi) also got talking to us and gave suggestion + guide + marked map where to go with my 6 yrs old. Waiting staff also kind. Seem to have the right people there who are always smiling, happy to help. Thank you for our wonderful stay. We will be back!
Cons:
10,0 Excellent
Pros:
Cons: Should give complementary water
10,0 Excellent
Pros: Very trendy
Cons: Nothing
9,0 Excellent
Pros: I have stayed here a number of times and the hotel is well located and the rooms are lovely quite big and very clean. Breakfast is exceptionally good as long as you don't go at rush hour - but this is the same n any large hotel.
Cons: I never eat in the restaurant, which I find very limited in choice (mainly sushi and meat) especially for a veggie. The actual area is pleasant and there is a large bar and piano player, which makes a nice atmosphere. If the food offerings were improved it would be great.
10,0 Excellent
Pros: The most welcoming reception on arrival and helpfulness of all the staff made my stay with friends great fun. Specifically Edel Rivero in Exec Lounge and Julian and Andrew in the lobby. Thank you.
Cons:
8,0 Excellent
Pros: The room was much larger than we thought it would be and the bathroom was very big. It looked like it might have been a room for a disabled person.
Cons: In the bathroom there is a note that says if we want to reuse our towels then we should hang this up and they won’t replace it. However; everytime we hung it up they replaced it with fresh ones. We eventually wrote a note for them to not replace it. It kind of defeats the purpose of the note and is very wasteful to replace towels everyday considering the huge amounts of resources hotels use.
7,0 Good
Pros: Spacious room
Cons: Elevators were too slow, had to wait at least for 5 min to get on
9,0 Excellent
Pros: I really liked the idea of the incentive to save on cleaning in the rooms!
Cons: everything was ok on my stay
10,0 Excellent
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Cons: Nope
9,0 Excellent
Pros: Location, cleanliness, staff very helpful and professional
Cons: View from room was not the greatest.
8,8 Excellent
Pros: Excellent location . Very nice room and comfortable room- clean, modern and nicely furnished.
Cons: Could not get the temperature in the room to a level that we were comfortable with while sleeping.
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8,1 Excellent
Based on 15 058 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2,0
Good
6,0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Excellent
10,0
Pros: Location was excellent!
Good
6,0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Excellent
9,0
Pros: Location. Professional, very polite doorman and bellhop. Excellent food-dinner. Polite, friendly waiter. Comfortable bed. Support handles in bathroom.
Excellent
9,0
Pros: Don't book the standard or superior rooms. Try the next one up. You get a lot more for your money.
Okay
5,0
Excellent
8,0
Pros: It was central, clean and the staff were friendly and efficient
Okay
4,0
Pros: The Location is definitely excellent!
Excellent
8,0
Pros: Great location, hotel staff very friendly. Room was small but comfortable and very clean
Mediocre
2,0
Pros: The location was excellent and they were generous with early check in/late check out.
Good
7,7
Details
Reviews
Overall 8,1 Excellent
Based on 15 058 reviews
Location
9,8
Service
8,1
WiFi
7,8
Breakfast
6,8
Room
5,5
Value
5,2
Comfort
3,4
Location
9,8
Service
7,9
WiFi
6,4
Breakfast
6,0
Room
5,8
Value
4,0
Comfort
3,4
Location
9,9
Service
8,5
Breakfast
7,4
WiFi
6,1
Room
6,0
Location
9,6
Service
7,4
Breakfast
7,1
Room
6,0
WiFi
5,7
Value
5,3
Comfort
3,8
Location
9,7
Service
8,4
Breakfast
7,3
Bar
7,2
Room
5,4
Value
4,8
Comfort
2,2
2,0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
6,0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
10,0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6,0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
9,0 Excellent
Pros: Location. Professional, very polite doorman and bellhop. Excellent food-dinner. Polite, friendly waiter. Comfortable bed. Support handles in bathroom.
Cons: Noise from renovations starting at 8am.
9,0 Excellent
Pros: Don't book the standard or superior rooms. Try the next one up. You get a lot more for your money.
Cons:
5,0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
8,0 Excellent
Pros: It was central, clean and the staff were friendly and efficient
Cons:
4,0 Okay
Pros: The Location is definitely excellent!
Cons: The strand Palace is not at all a 4 Star Hotel. This hotel may have once been a 4 star but now it's more like a 3 star hotel. It was hot with no central air, noisy, and felt more like a casino. The bathroom was small, outdated with rusty appliances.
8,0 Excellent
Pros: Great location, hotel staff very friendly. Room was small but comfortable and very clean
Cons:
2,0 Mediocre
Pros: The location was excellent and they were generous with early check in/late check out.
Cons: This hotel is NOT deserving of the 4 star rating. The rooms are extremely small and poorly lit. The bathroom was extremely out of date and had a tub whose drain was completely blocked. The reception desk was often very backed up always.
7,7 Good
Pros:
Cons: .
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
A stay at Park Grand London Lancaster Gate places you in the heart of London, within a 10-minute walk of Kensington Gardens and Hyde Park. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 7,9 Good
Based on 1 936 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
4,0
Pros: The room it’s self appeared to be very smart but on closer inspection the room was dirty, no view and very small
Excellent
8,5
Pros: Staff was friendly and accommodating. Great location, near Hyde Park and Paddington and Lancaster Gate Tube stations.
Excellent
10,0
Pros: Staff were great fans could not be more helpful , I will use the hotel again
Good
6,7
Pros: Reception staff treated very well
Excellent
8,5
Pros: Very nice staff, clean and great location
Good
6,5
Excellent
8,5
Pros: The hotel was clean and reasonably priced. The staff were friendly and helpful.
Excellent
8,0
Pros: The staff were so welcoming, friendly and courteous. I felt looked after. The building was clean as well as the rooms being very nice and clean
Excellent
10,0
Pros: Very nice
Details
Reviews
Overall 7,9 Good
Based on 1 936 reviews
Location
9,7
Service
9,1
Breakfast
8,5
Food
7,8
WiFi
7,0
Room
5,2
Comfort
2,8
Location
9,7
Service
8,8
Breakfast
8,3
Room
4,7
Comfort
2,2
Location
9,6
Breakfast
8,8
Service
8,6
Cleanliness
6,4
Room
4,8
Amenities
4,2
Comfort
2,9
Location
9,8
Service
8,5
Value
7,5
Room
4,1
Comfort
2,8
Location
9,8
Service
9,1
Breakfast
8,4
Room
5,2
Comfort
3,5
4,0 Okay
Pros: The room it’s self appeared to be very smart but on closer inspection the room was dirty, no view and very small
Cons: The room was very small and cramped, the sheets weren’t clean and either was the bathroom, some of the staff were unprofessional and unfriendly and there was no view at all.
8,5 Excellent
Pros: Staff was friendly and accommodating. Great location, near Hyde Park and Paddington and Lancaster Gate Tube stations.
Cons: Room was small, but fine for a long weekend stay. Wifi was slow.
10,0 Excellent
Pros: Staff were great fans could not be more helpful , I will use the hotel again
Cons:
6,7 Good
Pros: Reception staff treated very well
Cons: Cleaning the room was not well, bathroom paper were not placed continuously.
8,5 Excellent
Pros: Very nice staff, clean and great location
Cons:
6,5 Good
Pros:
Cons: More spacious room.
8,5 Excellent
Pros: The hotel was clean and reasonably priced. The staff were friendly and helpful.
Cons: Not many amenities and limited bar/restaurant.
8,0 Excellent
Pros: The staff were so welcoming, friendly and courteous. I felt looked after. The building was clean as well as the rooms being very nice and clean
Cons: Room was a little smaller than expected but asides that all was amazing!! Thank you
10,0 Excellent
Pros: Very nice
Cons: Customer service is excellent
A stay at Park Grand London Lancaster Gate places you in the heart of London, within a 10-minute walk of Kensington Gardens and Hyde Park. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 7,7 Good
Based on 22 617 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,0
Excellent
8,3
Pros: The location is great, the staff are helpful
Good
6,0
Pros: The bars and restaurants were fine . The staff were friendly and the location was excellent.
Excellent
8,0
Pros: Really comfy bed and room
Good
6,0
Pros: Location is the biggest advantage of this hotel Breakfast is good Small but adequate rooms Most staff are pleasant and helpful Concierge service is an excellent addition
Excellent
8,0
Pros: Concierge, to help with luggage and phone taxi. Room was in need of an update, but clean and comfortable. Separate ironing room in the lobby, and hairdyer in room.
Mediocre
3,0
Pros: Location
Excellent
9,0
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Poor
1,0
Pros: Nothing
Excellent
8,0
Pros: Location is great, staff very helpful, 2 out of 3 restaurants good.
Excellent
8,2
Pros: Clean room, location
Okay
4,0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Details
Reviews
Overall 7,7 Good
Based on 22 617 reviews
Location
9,8
Service
8,2
Breakfast
6,7
WiFi
5,6
Room
4,2
Vibe
3,9
Comfort
2,6
Location
9,8
Service
8,1
Breakfast
7,4
Vibe
3,8
Room
3,7
WiFi
3,4
Comfort
2,3
Location
9,9
Service
8,1
Breakfast
6,9
Room
4,6
WiFi
4,2
Comfort
2,9
Vibe
2,4
Amenities
2,0
Location
9,8
Service
8,3
Breakfast
6,1
WiFi
4,2
Room
4,0
Amenities
2,7
Vibe
2,6
Comfort
2,2
Location
9,7
Wellness
6,5
Service
6,5
Breakfast
5,1
WiFi
3,7
Vibe
3,4
Room
3,4
Comfort
2,1
6,0 Good
Pros:
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge
Breakfast is very good
Rooms are unlike in the pictures
The hotel needs a lot of updates
8,3 Excellent
Pros: The location is great, the staff are helpful
Cons: The first room I stayed in was a converted broom cupboard
6,0 Good
Pros: The bars and restaurants were fine . The staff were friendly and the location was excellent.
Cons: The room was very small and in need of decoration. The bed was uncomfortable.
8,0 Excellent
Pros: Really comfy bed and room
Cons: Orange juice
6,0 Good
Pros: Location is the biggest advantage of this hotel Breakfast is good Small but adequate rooms Most staff are pleasant and helpful Concierge service is an excellent addition
Cons: Ordered a beef burger for dinner one evening in the hotels' Sage and Chilli Restaurant. Unfortunately when it was served and I started to eat it, I quickly realised that this burger was uncooked and raw in the middle (bright red). This put me off the dining options completely. Hair dryer blew a fuse so asked for another one. This too was making an unnerving noise. Small things are being missed, for example I rang reception on one of the mornings to request more milk but unfortunately it never arrived and so I went to the breakfast room myself to get some. Restaurant staff (Breakfast/Sage and Chilli)- There were a number of female staff who came across as rude and unhelpful which is a shame.
8,0 Excellent
Pros: Concierge, to help with luggage and phone taxi. Room was in need of an update, but clean and comfortable. Separate ironing room in the lobby, and hairdyer in room.
Cons: Nothing to moan at.
3,0 Mediocre
Pros: Location
Cons: Its was dirty
9,0 Excellent
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Cons: the water bottle stuck in vending machine ; i visited 4 different floors, in order to find vending machine has no water bottle stucked.
1,0 Poor
Pros: Nothing
Cons: There were bed bugs, the toilet did not flush sometimes and when I called for assistance, no one came to help me. The room was so small. The bathroom was so small I could barely close the door, blinds were broke cleaning people left window open.
8,0 Excellent
Pros: Location is great, staff very helpful, 2 out of 3 restaurants good.
Cons:
8,2 Excellent
Pros: Clean room, location
Cons:
4,0 Okay
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Cons: No toiletries or fridge. Tiny double bed in awkwardly shaped room. In Europe it would have been marked up as a no frills business hotel and would have cost far less.
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7,7 Good
Based on 5 162 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Excellent
9,0
Pros: Very pleased with our entire stay though it be short
Good
6,0
Pros: Location
Excellent
8,0
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Excellent
9,0
Pros: Location
Good
7,9
Pros: The staff working there is great. Super friendly and helpful! Concierge was able to get us tickets for Tottenham vs. Liverpool on the game day!
Good
6,0
Pros: Location was good
Good
7,7
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Okay
4,0
Pros: Good location, comfy bed and pllows
Good
6,7
Pros: The breakfast buffet that was included was very good. I enjoyed being able to have a full English breakfast, while husband liked the availability of some American options. The staff were very friendly, and gave us warm and gooey chocolate chunk cookies.
Good
6,0
Pros: Staff & breakfast
Good
6,5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7,7 Good
Based on 5 162 reviews
Location
9,0
Service
7,7
WiFi
7,2
Breakfast
7,1
Room
5,1
Location
9,1
Service
8,0
Breakfast
7,5
WiFi
6,0
Value
4,8
Room
4,7
Vibe
4,3
Cleanliness
4,1
Location
8,6
Breakfast
7,1
Service
6,7
Value
5,1
Vibe
4,8
Room
4,5
Cleanliness
4,4
Location
9,1
Service
7,2
Breakfast
7,0
Cleanliness
4,8
Vibe
4,4
Room
4,0
Location
9,2
Service
7,0
Breakfast
6,8
Cleanliness
4,7
Room
4,7
Vibe
4,0
9,0 Excellent
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Cons:
9,0 Excellent
Pros: Very pleased with our entire stay though it be short
Cons: Nothing
6,0 Good
Pros: Location
Cons: Uncomfortable bed Broken window handle Parking garage was closed
8,0 Excellent
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Cons: There was online construction being done on the hotel that was incredibly loud during the day.
9,0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
7,9 Good
Pros: The staff working there is great. Super friendly and helpful! Concierge was able to get us tickets for Tottenham vs. Liverpool on the game day!
Cons: The hotel rooms are outdated. TV channels are horrible and TV is from last century as well. A renovation would work just fine.
6,0 Good
Pros: Location was good
Cons: Work being done at hotel was disruptive
7,7 Good
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Cons: The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
4,0 Okay
Pros: Good location, comfy bed and pllows
Cons: Hot Breakfast food was all cold, tea was luke warm. Room was scruffy, stains and marks everywhere. bathroom sink tap was hanging off.
6,7 Good
Pros: The breakfast buffet that was included was very good. I enjoyed being able to have a full English breakfast, while husband liked the availability of some American options. The staff were very friendly, and gave us warm and gooey chocolate chunk cookies.
Cons: The system made a mistake and we were double booked in a room. We had wanted a room facing The Thames, but that was what was double booked. The room we did get after that mix up was ok. It faced a building behind the hotel. The bathroom tile needed to at least be repaired or to be replaced as there were cracks and chunks missing in a lot of the tiles. I’ve stayed in a lot worse, but I expected more from a Hilton on The Thames especially at nearly 400£ a night.
6,0 Good
Pros: Staff & breakfast
Cons:
6,5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Located in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has 1,059 bedrooms, including executive rooms and suites with access to the executive lounge’s continental breakfast and refreshments throughout the day. The hotel has five stylish bars and restaurants, a fully equipped fitness center, a heated 12.5m indoor pool, sauna, steam room, and car park. Boasting superb transportation links, the hotel is just a 2-minute walk from Edgware Road underground station, giving you access to the Circle, Bakerloo, Hammersmith, and City and District line. We are just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are 10-minutes’ walk and include Oxford Street shopping, Marble Arch, Hyde Park, Regent’s Park, and much more. At Hilton London Metropole, you’ll find the home comforts, office conveniences, and a wide variety of amenities. The hotel has 42 meeting and event rooms with 4,300 sq. m of pillar-free event space and flexible meeting rooms accommodating 2 to 100 delegates, with business center access throughout your stay. We also offer state-of-the-art audio/visual equipment, facility wide WiFi, business phone service, fax, office rental, photo copying service, printer, secretarial service, and video conferencing. Plus, a dedicated, expert team works to customize meeting experiences that exceed expectations. Hilton London Metropole offers a fantastic choice of stylish bars and restaurants. Experience the sophisticated Whisky Lounge or indulge in international modern cuisine, cocktails, or afternoon tea at EDG Bar & Lounge. Sample modern Mediterranean-influenced cuisine in Fiamma restaurant. Watch the latest live sports events in the Rack House with Kentucky’s most authentic flavors, or you can grab and go at Herb n’ Kitchen, featuring fresh, local, and seasonal ingredients.
Overall 7,1 Good
Based on 11 816 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,0
Pros: Great access to the Edgware Road tube and short walk from Paddington Station.
Good
7,0
Pros: Service at the concierge
Mediocre
3,7
Pros: Room size is good
Good
7,7
Pros: The location is very central
Excellent
9,0
Pros: Location and nearness to city hubs
Mediocre
3,0
Pros: The name Hilton?
Mediocre
3,0
Pros: Location is very convenient to the underground and paddington station
Excellent
9,0
Pros: It felt so grand! Very safe and organised and just felt like we were in good hands! Also the breakfast was wonderful!
Okay
4,0
Excellent
10,0
Pros: The location friendly staff very clean and modern room
Good
7,0
Pros: Staff
Excellent
10,0
Pros: Great experience at the hotel. Special thanks to a young man in the main breakfast restaurant from Sierra Leone who were extremely kind. It was my birthday and they greeted me with kind words. We will return to this hotel!
Details
Reviews
Overall 7,1 Good
Based on 11 816 reviews
Location
9,5
Breakfast
7,6
Service
7,1
WiFi
5,9
Vibe
4,5
Value
4,4
Comfort
4,0
Room
3,9
Cleanliness
3,1
Location
9,5
Breakfast
7,3
Service
6,6
Value
4,8
Amenities
4,2
Comfort
4,1
Vibe
4,1
WiFi
4,0
Room
3,9
Cleanliness
3,2
Wellness
3,2
Location
9,8
Breakfast
8,0
Service
6,9
Vibe
4,4
Comfort
4,3
Value
4,1
Room
3,6
Cleanliness
2,0
Location
9,5
Breakfast
7,8
Service
6,9
Value
4,6
Vibe
3,7
Comfort
3,2
Room
3,0
Cleanliness
2,6
Location
9,6
Breakfast
6,9
Service
6,1
Value
4,0
Comfort
3,7
Vibe
3,6
Cleanliness
2,6
Room
2,3
7,0 Good
Pros: Great access to the Edgware Road tube and short walk from Paddington Station.
Cons: Hotel is definitely older and bathrooms were older. The area is not the best.
7,0 Good
Pros: Service at the concierge
Cons: They put us in a very creepy room first (the TV was on when we walked in, black and white loud screen and stains all over carpet); Thankfully, they switched us to a refurbished room but only after that happened.
3,7 Mediocre
Pros: Room size is good
Cons: Cleanliness, hospitality, room service, housekeeping, poor heating
7,7 Good
Pros: The location is very central
Cons: The breakfast in the executive lounge needs to be upgraded most of the hot items are cold the choices are limited
9,0 Excellent
Pros: Location and nearness to city hubs
Cons:
3,0 Mediocre
Pros: The name Hilton?
Cons: Out dated. Staff too busy. Called reception concierge house keeping multiple times. I had to go downstairs to get towels. Electric outlets far from bed. Not up to par at all
3,0 Mediocre
Pros: Location is very convenient to the underground and paddington station
Cons: Room was very old and dark. Showerhead did not work properly and the AC did not pump out cold air. Staff was not helpful
9,0 Excellent
Pros: It felt so grand! Very safe and organised and just felt like we were in good hands! Also the breakfast was wonderful!
Cons: The only thing that could have been better was that the bath tub had a sort of crack separating it from where it was positioned, which made it seem much less inviting and I stuck to having showers, however I usually love baths! Other than that I loved the room.
4,0 Okay
Pros:
Cons: We got a smoking hotel and wanted no smoking. The room was not 4 stars
10,0 Excellent
Pros: The location friendly staff very clean and modern room
Cons: None
7,0 Good
Pros: Staff
Cons: Room was horrible, very outdated. Room door was for some reason very narrow compare to any other rooms on the same level.
10,0 Excellent
Pros: Great experience at the hotel. Special thanks to a young man in the main breakfast restaurant from Sierra Leone who were extremely kind. It was my birthday and they greeted me with kind words. We will return to this hotel!
Cons: No
Located in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has 1,059 bedrooms, including executive rooms and suites with access to the executive lounge’s continental breakfast and refreshments throughout the day. The hotel has five stylish bars and restaurants, a fully equipped fitness center, a heated 12.5m indoor pool, sauna, steam room, and car park. Boasting superb transportation links, the hotel is just a 2-minute walk from Edgware Road underground station, giving you access to the Circle, Bakerloo, Hammersmith, and City and District line. We are just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are 10-minutes’ walk and include Oxford Street shopping, Marble Arch, Hyde Park, Regent’s Park, and much more. At Hilton London Metropole, you’ll find the home comforts, office conveniences, and a wide variety of amenities. The hotel has 42 meeting and event rooms with 4,300 sq. m of pillar-free event space and flexible meeting rooms accommodating 2 to 100 delegates, with business center access throughout your stay. We also offer state-of-the-art audio/visual equipment, facility wide WiFi, business phone service, fax, office rental, photo copying service, printer, secretarial service, and video conferencing. Plus, a dedicated, expert team works to customize meeting experiences that exceed expectations. Hilton London Metropole offers a fantastic choice of stylish bars and restaurants. Experience the sophisticated Whisky Lounge or indulge in international modern cuisine, cocktails, or afternoon tea at EDG Bar & Lounge. Sample modern Mediterranean-influenced cuisine in Fiamma restaurant. Watch the latest live sports events in the Rack House with Kentucky’s most authentic flavors, or you can grab and go at Herb n’ Kitchen, featuring fresh, local, and seasonal ingredients.
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