Sofitel London Heathrow

5 stars
8,5
Very good
based on 7145 reviews
7 145 reviews
Fri 20/11
-
Sat 21/11
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request. Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
8,5
Very good
7145 reviews

Latest deals for Sofitel London Heathrow

Fri 20/11
-
Sat 21/11
Deals from
R2 707
•Cheapest rate per night
Compare prices for Classic room, Superior room and 56 more Sofitel London Heathrow deals.
Classic room, 1 queen bed
R2 707
nightly with VAT
Superior room, bed type unknown
R5 439
nightly with VAT
Classic room, bed type unknown
R2 749
nightly with VAT
Superior room, bed type unknown
R3 668
nightly with VAT
Luxury Room, bed type unknown
R5 722
nightly with VAT
Classic room, bed type unknown
R2 886
nightly with VAT
Superior room, 1 king bed
R3 866
nightly with VAT
Double room, 1 twin bed
R4 663
nightly with VAT
Classic room, 1 twin bed
R3 038
nightly with VAT
Double room, 2 double beds
R7 149
nightly with VAT
Classic room, 1 queen bed
R3 063
nightly with VAT
Queen room, bed type unknown
R3 375
nightly with VAT
Superior room, bed type unknown
R3 866
nightly with VAT
Classic room, bed type unknown
R3 079
nightly with VAT
Classic room, bed type unknown
R3 129
nightly with VAT
Superior room, bed type unknown
R3 991
nightly with VAT
Luxury Room, bed type unknown
R4 034
nightly with VAT
Classic room, 1 queen bed
R3 129
nightly with VAT
Classic room, 1 queen bed
R3 168
nightly with VAT
Double room, 2 double beds
R8 404
nightly with VAT
Classic room, 1 queen bed
R3 179
nightly with VAT
Double room, 1 queen bed
R3 860
nightly with VAT
Superior room, bed type unknown
R3 968
nightly with VAT
Classic room, 1 twin bed
R3 253
nightly with VAT
Classic room, 1 twin bed
R3 274
nightly with VAT
Standard Room, bed type unknown
R3 355
nightly with VAT
Classic room, 1 queen bed
R4 088
nightly with VAT
Luxury Room, 1 king bed
R7 052
nightly with VAT
Classic room, 1 queen bed
R3 359
nightly with VAT
Superior room, 1 king bed
R4 028
nightly with VAT
Queen room, bed type unknown
R7 291
nightly with VAT
Classic room, 1 queen bed
R3 393
nightly with VAT
Luxury Room, 1 king bed
R3 566
nightly with VAT
Superior room, 1 king bed
R3 977
nightly with VAT
Standard Room, bed type unknown
R3 439
nightly with VAT
Classic room, 1 queen bed
R3 465
nightly with VAT
Superior room, 1 king bed
R4 662
nightly with VAT
Double room, 2 double beds
R6 260
nightly with VAT
Classic room, bed type unknown
R3 559
nightly with VAT
Superior room, bed type unknown
R3 996
nightly with VAT
Queen room, bed type unknown
R4 093
nightly with VAT
Classic room, bed type unknown
R3 690
nightly with VAT
Superior room, 1 king bed
R7 011
nightly with VAT
Standard Room, 1 queen bed
R3 841
nightly with VAT
Executive room, 1 king bed
R4 433
nightly with VAT
Superior room, 1 king bed
R4 564
nightly with VAT
Classic room, 1 queen bed
R3 852
nightly with VAT
Queen room, bed type unknown
R6 641
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sofitel London Heathrow

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of Sofitel London Heathrow

8,5
Very good
7145 verified ratings
Wonderful
4181
Very good
1409
Good
658
Okay
339
Fair
288
Mediocre
126
Poor
180

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's prime location, especially for access to Terminal 5 and early flights. Many appreciated the comfortable beds and quality breakfast options. Some reviews highlighted friendly staff and convenient facilities, while a few noted issues with value for price, outdated rooms, and occasional service lapses. Overall, the hotel is seen as an excellent choice for airport convenience and comfort.
AI-generated from customer reviews
Location10 out of 10
Breakfast8.5 out of 10
Bed Comfort8 out of 10
Service5 out of 10
Value for Price3.5 out of 10
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All reviews

6.0
Okay
Wendy, Oct 2025
Hotel is nice but very expensive for what you get. The downstairs bar is shocking - £30 for a pint and glass of wine! Service was also dreadful. Probably the Worst airport hotel bar I’ve ever been to.
10
Wonderful
Torian, Aug 2025
The room and the service was excellent. They just need to upgrade their booking and online service to reflect that they do have a day rate for travelers like myself who only needed the room for a few hours. You seemed to have to call them to get that rate as it wasn’t available online or easily accessible on their site. That being said they took care of me with an upgrade when they noticed I booke...
Read more
6.0
Okay
Anonymous, Dec 2021
The service at the bar was slow. While staying there a group of guess we’re running around with their kids for over an hour through the bar, lobby and elevator. The staff did not stop these guest, it was very off putting.
4.0
Mediocre
Anonymous, Nov 2021
Quicker check-in, implement contactless and better lifts
10
Wonderful
Ruth, Sept 2021
It is a very beautiful hotel the staff are trying hard to make the stay great. They are showing a French flair.
10
Wonderful
Julian, Feb 2020
Pros (+) Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.
6.0
Okay
Ben, Dec 2019
Pros (+) The room, the bed and the bathroom were all comfortable and to expectations.
Cons (-) We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we w...
Read more
8.8
Very good
Ronit, Aug 2019
Pros (+) Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.
Cons (-) This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and n...
Read more
10
Wonderful
Kamal, Jul 2019
Cons (-) Keep up the good work
10
Wonderful
Barrie, May 2019
Pros (+) Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.
Cons (-) Not a lot!

Location

Terminal 5, Hounslow

What's nearby

  • Hounslow Urban Farm5.5 km
  • Indian Gymkhana Cricket Club Ground9.8 km
  • BSkyB11.4 km
  • Syon Park12.4 km
  • London Museum of Water and Steam14.1 km
  • Turnham Green15.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sofitel London Heathrow

Low season

High season

Average price (weeknight)

October
May
R4 392
Cheapest month to stay with an average 2% drop in price.
Most expensive month to stay with an average 2% rise in price.
Average Sun - Thu price over the last 2 weeks.

Sofitel London Heathrow

Which month has the cheapest rates at Sofitel London Heathrow?

The cheapest month to stay at Sofitel London Heathrow is January, with an average nightly rate of R3 456. The most expensive month is June at R5 529 per night.

What is the cheapest day to book Sofitel London Heathrow?

The cheapest day to book Sofitel London Heathrow is Friday, with an average nightly rate of R3 530. The most expensive day is Tuesday at R4 437 per night.

How far in advance should you book Sofitel London Heathrow?

To get the best price at Sofitel London Heathrow, book around 4 weeks in advance. This could save you approximately 17% compared to booking last minute.

KAYAK's top tips for your stay at Sofitel London Heathrow

  • If you’re after a cheap room at Sofitel London Heathrow, then you should consider staying during the low season. The cheapest deals can generally be found in October and May.

FAQs when booking at Sofitel London Heathrow

  • Does the Sofitel London Heathrow offer any romantic packages?

    If you’re celebrating a special occasion such as jetting off on honeymoon or just looking to surprise a loved one, this hotel offers you the chance to book a special Romance package. Bookable up to 24h prior to arrival, the package includes a bottle of chilled champagne, chocolate or flowers in your room on arrival, breakfast in bed every day and late checkout until 4:00 pm (subject to availability).

  • What features does Sofitel London Heathrow offers for guests with reduced mobility?

    This accessible hotel incorporates numerous features that will ensure guests with reduced mobility enjoy a much more comfortable stay. As well as ramp and wheelchair access, certain rooms feature accessible bathrooms and additional facilities such as mobility aids, plus visual alarms, knock lights and phone lights for the hearing impaired.

  • How do I get to Sofitel London Heathrow from the terminal?

    The hotel is connected to Heathrow Airport’s Terminal 5 by walkway and to all other terminals by public transport. Free inter-terminal trains operate from Terminals 2, 3 and 4, and there is also a Hoppa bus service available from Terminal 4. If you’re traveling in from Central London before staying the night, you can opt for the 21m Heathrow Express train service from Paddington Station, followed by a free on-airport transfer, or take the London Underground to Terminal 5 and follow signs for the walkway.

  • What signature treatments are on offer in the spa at Sofitel London Heathrow?

    The ESPA spa at this hotel offers several signature treatments to help you relax before or after your flight. Favorites include the ESPA Body Ritual – 2h of exfoliation, a marine algae or mud wrap, and a tailored aromatherapy massage – or the Lift & Firm Facial, which uses advanced collagen-boosting products, skin analysis and lifting massage techniques. A wide range of treatments tailored for men, pregnant women and children can also be booked in consultation with the spa’s trained therapists. For an extra treat, guests may book a special spa package featuring a soothing treatment and glass of sparkling wine.

  • Is breakfast included in the rate at Sofitel London Heathrow?

    The hotel offers rates both with and without breakfast, allowing you to enjoy flexibility during your stay. If you choose a rate without breakfast, the buffet costs £20 ($26) per adult.

  • Can I reserve a crib or rollaway bed for my room at Sofitel London Heathrow?

    Children aged under 2 years are considered complimentary guests at this hotel if they share their parents’ bed and bedding. Rollaway beds for older children (up to 12 years) may be reserved in advance for an additional fee of £20 ($26) per night.

  • Is it possible to check in early at Sofitel London Heathrow?

    This hotel understands that guests may wish to check in before the designated times, and thus operates a policy of granting early check-in when available. This service cannot be guaranteed, but guests are welcome to request it. Late checkout and day room use may also be available for an additional fee.(Prices checked 05/13/19).

  • Where is Sofitel London Heathrow located?

    Sofitel London Heathrow is located at Terminal 5, 9,7 km from the centre of Hounslow. Hounslow Urban Farm is the closest landmark to Sofitel London Heathrow.

  • When is check-in time and check-out time at Sofitel London Heathrow?

    Check-in time is 15:00 and check-out time is 12:00 at Sofitel London Heathrow.

  • Does Sofitel London Heathrow offer free Wi-Fi?

    Yes, Sofitel London Heathrow offers free Wi-Fi.

  • How far is Sofitel London Heathrow from the airport?

    Sofitel London Heathrow is 2,5 km from London Heathrow.

  • How does KAYAK find such great Sofitel London Heathrow hotel deals?

    KAYAK scours the web for all room deals available at Sofitel London Heathrow in Hounslow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sofitel London Heathrow and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sofitel London Heathrow.

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Good to know

Distance to city centre

Nearest airport

Distance to airport

9,7 km
London Heathrow
2,5 km