The Cranley

10 Bina Gardens, London, SW5 0LA, United Kingdom
+44 207 373 0123

Cheapest
rate per night

6,3

Good
based on 1 423 reviews
The Cranley - London, England, United Kingdom
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Priceline R1 831
HotelTonight R1 965
Agoda.com R2 227
Priceline
HotelTonight
Agoda.com

Good to know

Distance to city centre 4,1 km
Location rating 9,8
Nearest airport London Heathrow
Distance to airport 19,0 km

Rooms

Check-in
Check-out

Superior rooms

R1 831+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 831 per night
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Unknown
R2 270 per night
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Unknown
R2 544 per night
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Unknown
R2 626 per night
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Unknown
R2 733 per night
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Unknown
R2 921 per night
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Unknown
R2 947 per night
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Unknown
R3 122 per night

Classic rooms

R2 227+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R2 227 per night
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Double bed
R2 844 per night

Executive rooms

R3 015+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R3 015 per night
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King bed
R3 885 per night
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Unknown
R4 052 per night
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Unknown
R4 103 per night
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Unknown
R5 308 per night

Reviews

Pros

Cons

Traveller rating

150
137
127
64
1

Time of year

Traveller type

Show reviews that mention

+
air conditioning in 37 reviews
close to the tube in 32 reviews
coffee making facilities in 113 reviews
comfortable bed in 118 reviews
continental breakfast in 126 reviews
facilities in the room in 243 reviews
friendly staff in 131 reviews
gloucester road in 18 reviews
great location in 178 reviews
hotel room in 220 reviews
nice hotel in 129 reviews
poor maintenance in 4 reviews
poor service in 44 reviews
poster bed in 97 reviews
sleep with the window open in 22 reviews
stained curtains in 8 reviews
tea and coffee making in 100 reviews
  • Good
    Aug 2019
    6,3

    Location

    No cooked breakfast. Air con not working

  • Okay
    Aug 2019
    5,8

    Location was excellent. Less than five minute walk from Gloucester Road tube station. Room spacious and quiet location with large windows an fresh air.

    Well... breakfast was a disaster! No staff. Tables vacant and not cleared. No food. Basic food not topped up. A Sainsbury’s grocery order arrived in the middle of the breakfast time which was wheeled through the breakfast room. Half an hour it took to get tea and toast... but not cups, butter and still a dirty table from last guests. No pastries. No cold water. The list goes on! Extras were offered but no offer of menus about what the menu included. While I sat there I googled the Food Safety Agency report on the hotel. It is rated 0. https://ratings.food.gov.uk/business/en-GB/334916/Cranley-Hotel-Kensington-and-Chelsea This inspection took place in January 2019 and clearly no action taken. Decided to check out early and get breakfast elsewhere! Trip hazards everywhere with large carpets.

  • Good
    Aug 2019
    7,5

    I was upgraded from a classic single to a suite - I’d asked for a quiet room to work and they came up trumps there. It’s faded steins the edges and far too hot but glorious room with lounge and balcony. Felt so spoilt.

    Far too hot under the eaves. Room air con broken and the standalone unit clearly had been there a while and far from cooling down the room have off so much heat it had the effect of a radiator, unfortunate when it was so hot

  • Mediocre
    Aug 2019
    2,5

    The hotel asks for a credit card number as a deposit when you arrive. They then took £50 out of my account “as a deposit”, even though it was only supposed to be a pending pre-authorisation, not an actual debit. A week later they have still not refunded the money, despite nothing being wrong with the room. I have chased the accounts department 4 times and each time I am told “not yet not yet”. They’ve basically taken my money and won’t return it. Will never stay here again. Beware.

  • Excellent
    Aug 2019
    8,8

    The staff is very friendly and accommodating.

    The property needs a little upkeep, but for the price I cannot complain

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About

Overview

A stay at The Cranley places you in the heart of London, within a 15-minute walk of Natural History Museum and Victoria and Albert Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

6,3 Good

based on 1 423 reviews

9,8

Location

5,4

Service

2,5

WiFi

1,8

Cleanliness

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Car hire
Concierge service
Laundry service
Room service
Bicycle hire
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Storage available
Terrace/Patio
Lift
Business centre
Laundry facilities
Hairdryer
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed

Photos

The Cranley - London - Building All photos (43)
The Cranley - London - Bar Bar (2)
The Cranley - London - Bathroom Bathroom (2)
The Cranley - London - Bedroom Bedroom (17)
The Cranley - London - Building Building (3)

Location

Most popular landmarks

  • Natural History Museum 0,8 km
  • Science Museum 0,9 km
  • Victoria and Albert Museum 1 km
  • Hyde Park 1,9 km
  • Notting Hill 2,7 km
  • Buckingham Palace 3,1 km

About the neighbourhood

Kensington and Chelsea is known for: cultured, classic, snazzy shopping

More

Getting around

London City 16,2 km
London Heathrow 19 km
Kensington Olympia, Greater London 1,8 km
London-Victoria 2,7 km

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