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San Francisco hotels near Theatre District
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Best San Francisco hotels near Theatre District
This family-friendly San Francisco hotel is located in the shopping district, within a 10-minute walk of Westfield San Francisco Centre, San Francisco Museum of Modern Art and Moscone Convention Center. SHN Curran Theatre and Warfield Theater are also within 10 minutes. Market St & 3rd St Stop and Market St & Stockton St Stop are within a 2-minute walk.
Overall 8,9 Excellent
Based on 255 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
Excellent
8,3
Pros: Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.
Cons: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous
Excellent
9,1
Pros: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!
Cons: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.
This family-friendly San Francisco hotel is located in the entertainment district, within a 5-minute walk of SHN Curran Theatre, Westfield San Francisco Centre and Warfield Theater. San Francisco Museum of Modern Art and Orpheum Theater are also within 15 minutes. Powell St & O'Farrell St Stop and Market St & 5th St Stop are within a 5-minute walk.
Overall 8,8 Excellent
Based on 2 329 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft. Cleanliness. The best gym I've ever seen in a hotel. New and functional equipment.
Cons: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,2
Good
6,8
Pros: Beautiful interior design
Cons: Expensive vehicle stay rate. Small room
Good
7,7
Pros: Comfortable and clean
Cons: Having a city view room and being on the 6th floor. Overlooking a rooftop. Being put on the sixth floor and being asked if I would like an upgrade.
Excellent
8,0
Pros: Location, cleanliness, comfortable bed, great shower and toiletries
Cons: Suggest vanity mirror in bathroom as counter is very deep so difficult to apply make up. Restaurant was disappointing. Expensive for tiny salmon portion. Dessert still had bits of foil on it so assume it was of industrial variety.
Excellent
10,0
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco. The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Cons: The neighborhood is not my favorite but it’s very convenient
Good
6,0
Cons: Don’t charge for everything extra. Gym, water, garage, etc.
Okay
4,5
Pros: Location is convenient
Cons: This is not an inexpensive hotel yet we were asked to pay 25$ to use the gym and pool. I find this ridiculous since we were only going to use it for 1 hour. The hotel is poorly unkept and it's very visibly run down. The staff is friendly and accommodating. I wouldn't stay here again because it's not worth the expense.
Good
6,2
Pros: location
Cons: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
Excellent
10,0
Pros: Excellent food and bar, outstanding fitness center (even without the pool), stunning interior design
Excellent
9,7
Pros: Beautiful location
Cons: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.
Excellent
10,0
Pros: very friendly, helpful staff. Great Union Square location
Cons: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful. Great workout area but having to pay an additional $25 to use felt excessive.
Good
6,0
Cons: They charge you extra for the health club, which is not that great - I found that to be offensive!
Excellent
9,7
Pros: The staff was very helpful and courteous. The location is great and theresa to he concierge was fantastic. I would definitely stay there again.
Excellent
10,0
Pros: I stayed at the Nikko Hotel for one night during the Nike Women's Half Marathon. Not only was a beautiful, and luxurious hotel but it was also in the perfect location in Union Square for the Nike Women's Half Marathon and Expotique. The customer service was phenomenal and they even extended check out for NWM participants. This was great because it enabled us to shower before our journey home. Thank you Nikko Hotel for such top notch accommodations! I will definitely stay here again next year!
Excellent
8,0
Pros: Excellent location Good pillows, bed & linens
Cons: I had a queen room, very small No remote control for the TV Long, long checkin/check out process. Gym in not complimentary
Excellent
10,0
Pros: The room was quite nice. The staff was very curteous and helpful. The location is convienent. The price was reasonable.
Cons: The pool was only available as part of the health club which annoyed me.
Excellent
9,4
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Cons: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
Excellent
10,0
Pros: My stay was really relaxing and quiet. I also liked that it was in Union Square. The room also included everything we needed and a tablet for use.
Cons: The movie rentals were expensive and did not have many options. It would have been nice if the rooms included a Blu Ray player.
Excellent
8,0
Excellent
8,0
Cons: insufficient light in bathroom room 1434 having to pay for internet
Excellent
8,5
Pros: location, price,
Cons: wifi was poor. staff was sitting on Christmas mail that was sent to us from our family for four days until we finally got them on the day of our departure. this was a classical of who is in charge.
Excellent
10,0
Pros: Great reception staff, personable, professional and friendly. Perfect location accessible to shops and restaurants!
Excellent
10,0
Pros: This is the best value in San Francisco in my opinion. Everything in this hotel is designed with taste. The Japanese touches give it a feeling of calm and sophistication.
Excellent
10,0
Pros: The bathroom was nice with shower and tub. The indoor pool and Hot Tub were great for relaxing after visiting the sites. There was $25 per room charge for use of the pool/hot tub but this was small price to pay for this feature.
Cons: Aggressive panhandlers all over the city.
Good
7,6
Pros: Beds are comfortable
Cons: Funny smell on the covers
Excellent
10,0
Pros: Spacious beautiful clean room with queen beds and excellent views of water. Free wifi (Imperial Club). Great restaurant open early, free breakfast (Imperial Club room). Location close to shopping and cable car.
Cons: Expensive parking but what can you do….
Good
6,0
Pros: clean, comfortable, central location
Cons: wifi too slow to do work
Good
6,0
Pros: Location, friendly staff
Cons: Thin walls, cold pool
Excellent
8,6
Pros: Great staff! Greeted you with a glass of wine!
Cons: Room was SMALL! I wouldn't stay there again!
Excellent
10,0
Pros: I found the staff very friendly and accommodating. I would easily recommend the hotel to others.
Good
7,4
Pros: Staff themselves professional and very helpful. Great location.
Cons: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
Good
7,7
Cons: Understaffed and overwhelmed registration desk
Excellent
10,0
Pros: **keep in mind, review is for guests who didn't park at all** Shower is by far the best of the hotels I have stayed at. The room was clean (but small, true to San Fran /Japanese style). Bed was also very comfortable. TV was small (~42 inches) but had a nice stand that could be angled alnost 180 degrees. Cleaning staff was very thorough and even organized our toilet trees for us that we left on the sink (I thought this was cool, others may see it differently). Overall clean and fancy facilities, nice staff. Good location in reference to Union Square.
Cons: We witnessed someone getting beat up by at least 4 individuals in an ally right across the street from the hotel. We still didn't feel unsafe in the hotel or around San Francisco, but maybe we should have? Other hotels wouldn't be immune to this problem either (to my best estimate). $6 waters in the room. No prices in the gift shop (yes I can afford it, but maybe I don't get the chips for $2.5 and just go for the $3.50 water instead or go to Starbucks that is attached to the hotel for $2 waters).
Excellent
8,3
Pros: Near the cable cars and shopping. Great service and Starbucks in first floor lobby.
Cons: In terms of the neighborhood, the Tenderloin is right next to Uniom Square, has an abundance of homeless people. The bathroom only has a glass sliding door and is not a separate room, and therefore has less privacy. Room could have been slightly bigger.
Okay
5,1
Pros: Location
Cons: Fees for Internet and gym. Additional fees for more than two adults.
Excellent
10,0
Pros: Everything was great !!
Cons: Nothing
Excellent
10,0
Pros: The location the room very clean and quiet. We will be using this hotel again.
Cons: Nothing.
Excellent
10,0
Pros: I enjoyed the hotel staff. What a wonder job the staff performs to ensure my stay was comfortable and one to remember. In most cases, when I requested services the response time was quick and expedient. If I had a question, the staff went well above my expectations to find a solution or answer. Stay here if you want to just run in auto-pilot and allow the staff of Nikko to do the rest.
Cons: Nothing
Good
7,4
Pros: The location of the hotel is good for getting around
Cons: The walls are thin enough that we could hear our neighbours having sex, and hear exactly what they said to each other... The food was abismal, it was so bad that after one bite of our room service we got rid of it. We expected to be asked about the food, but unfortunately the staff didn’t seem to notice two full meals being essentially untouched.
Located in Downtown San Francisco, this hotel is within a 10-minute walk of 555 California Street, San Francisco Museum of Modern Art and Moscone Convention Center. Westfield San Francisco Centre and SHN Curran Theatre are also within 10 minutes. Market St & Kearny St Stop and Montgomery St. Station are within a 5-minute walk.
Overall 8,8 Excellent
Based on 614 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,2
Pros: Nicely renovated, but clearly an old original building, in a good way. Room is small but comfortable. It's in the middle of downtown, so street noise is loud, but that goes for every hotel in the middle of the city.
Excellent
9,1
Pros: Galleria Park staff were friendly, welcoming, and accomodating. The room was bright, clean, and comfortable.
Cons: The staff did get a little frazzled at the front desk with the large volume of guests for the weekend. There was only one HDMI cable available for the entire hotel and it was taken for the duration of my stay.
Excellent
8,2
Pros: location
Cons: breakfast
Excellent
10,0
Pros: Everything
Cons: Nothing
Excellent
10,0
Pros: Location was excellent, my room was clean and felt modern even though the rooms were obviously older.
Excellent
8,0
Pros: Quite, clean, comfortable.
Cons: Charged sales tax for honor bar when we never used the honor bar.
Excellent
9,7
Pros: Great location, very helpful and accommodating staff.
Cons: The room was a little on the small side for the price.
Excellent
10,0
Pros: Loved the complimentary wine hour and friendly staff!
Excellent
8,6
Pros: It is a good hotel in a good location. The price I paid was higher for the standard of the hotel.
Cons: Staff
Excellent
9,0
Pros: All of the staff was extremely friendly and helpful. Modern decor, well renovated. Outdoor park area was a nice touch.
Cons: Room was small. Space was tight. Since it was just me, this wasn't a problem.
Good
6,5
Pros: Clean rooms. Convenient location in downtown San Francisco.
Cons: The hotel presents itself to be a resort facility and charges accordingly including a resort fee but there are few if any resort features to it. There is no pool or hot tub no view of any sort except going outside, no breakfast available. The rooms are small and it shows that they have been carved out of an old apartment (or office) complex. They have expresso machines in the rooms in place of coffee makers we found them difficult to get them to work.
Excellent
9,4
Pros: Room was large enough ... not huge, but more than enough space for us. The hotel was clean and although elegant, it was comfortable too. Staff was wonderful.
Cons: It was located perfectly for us and everything was great. Would not change anything. A perfect place to stay for a perfect weekend!
Located in Downtown San Francisco, this luxury hotel is within a 10-minute walk of Union Square, San Francisco Museum of Modern Art, and SHN Curran Theatre. Westfield San Francisco Centre and 555 California Street are also within 10 minutes. Powell St & Sutter St Stop and Powell St & Post St Stop are within a 5-minute walk.
Overall 8,8 Excellent
Based on 364 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Good
7,7
Excellent
8,0
Cons: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.
Excellent
10,0
Pros: Loved the location to union square and rooms were clean and comfortable
Excellent
10,0
Pros: Great service. Excellent facilities. Great room
This family-friendly San Francisco hotel is located in the historical district, within a 5-minute walk of Hyde Street Pier and Ghirardelli Square. Lombard Street and Pier 39 are also within 15 minutes. Hyde St & Beach St Stop is only a 2-minute walk and Hyde St & North Point St Stop is 3 minutes.
Overall 8,7 Excellent
Based on 1 401 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,7
Pros: Quirky rooms decor & staff
Cons: Lack of facilities no hotel bar or estaurants although there are independent providers attached to hotel. No pool.
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
8,0
Excellent
10,0
Excellent
8,0
Excellent
8,8
Excellent
10,0
Excellent
9,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Pros: The room has a very hip vibe that is a hit with my kids ages 12-17. They love it! The hotel is just a block away from the cable car when we came back from a night at the downtown area. No hassle when we went around SF downtown and back. It is also within the activities from the pier. It is far enough from the main noise but near enough for a few minutes walk. Very accessible to all the great restaurants and activities around the area.
Cons: None
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: The staff was very friendly. From the maids to the doorman to the concierge everyone was concerned with trying to help us have the best time possible while we stayed there. Loved using the free loaner bikes to get around the wharf.
Excellent
9,1
Pros: Convenience of restaurant connected to hotel. Large and warm lobby with games to play, fireplace, and flatscreen tv with sports.
Cons: Pillows and beds were very uncomfortable.
Excellent
8,5
Good
6,6
Pros: Nice room. Nice spot.
Cons: Valet was very expensive, They did not warn about the price up front. They were insistent we took a mini bar key even tho we didn't want one. no nightlife around the location.
Located in Downtown San Francisco, this luxury hotel is within a 10-minute walk of Grace Cathedral, SHN Curran Theatre, and 555 California Street. Westfield San Francisco Centre and Embarcadero Center are also within 15 minutes. California St & Mason St Stop is only a 2-minute walk and California St & Powell St Stop is 2 minutes.
Overall 8,6 Excellent
Based on 1 086 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,1
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
Cons: Upon checking in, they didn't have our room available until the next day. Not sure how that even happens, but after talking to the manager, he miraculously was able to get our room. I had an allergic reaction to the laundry detergent they use on the bed sheets and my eyes swelled up. I was told that if you have allergies, you need to call in advance to make sure they wash the bedding with hyper-allergenic detergent (they normally use Dawn). For the inconveniences, they did comp me my room service.
Excellent
9,7
Excellent
10,0
Excellent
9,7
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
8,0
Excellent
10,0
Excellent
8,0
Good
7,4
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,7
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain. I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car. Stayed in the main building - Fairmont Queen room Clean and tidy Free WiFi BathTub Excellent staff Late checkout Food selection and room service Tonga room is a must see Location very central to anywhere you'd like to be in SFO
Cons: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar. I had to call for slippers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,7
Good
7,7
Excellent
9,4
Excellent
8,8
Excellent
9,7
Excellent
10,0
Excellent
10,0
Mediocre
3,9
From the entrance to the room, the carpets were dirty. We had to ask for water as there was no water bottles placed in the room too.
Excellent
9,0
Pros: Great views of SF.
Cons: When we got there, the hotel did not have any record of our reservation and they said they were fully booked. We showed them our confirmation from Kayak, and the staff took about 30-60minutes to sort it all out. While they were on the phone, we had lunch in the hotel. They came back and found us a room, and gave us free drinks for the hassle.
Okay
5,4
Pros: Location
Cons: Parking at $65 a nite is outrageous There were no blankets in the room so I asked for some they came an hour later. I had to call 3 times to get service. Wifi was $14 a day not free. Coffee in the room was poor. U would think they could provide quality coffee. Paper was delivered to some rooms but not ours
Excellent
10,0
Pros: The staff was both professional and warm. The room was immaculate, the view breathtaking, and the beds are phenomenally comfortable. A truly memorable stay.
Cons: If you are looking for something sleek and modern this is not your hotel. Food and drinks in the hotel itself are not good value, especially given the wealth of foodie options in SF.
Excellent
10,0
Pros: Amazing hotel. Service was impeccable all around, from the valet at the front door, to the reception desk, to the bellman. The building itself was beautiful and it was incredible to stay where so much history has been made.
Excellent
10,0
Pros: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.
Cons: Nothing
Good
7,7
Pros: grand old hotel, with wonderfully decorated lobby. nice large rooms.
Cons: rooms are a a bit Spartan. room was not ready or fully cleaned on arrival. long waits for valet parking. prices are very high
Excellent
9,7
Pros: The view is amazing in the linens were very comfortable
Cons: Valet parking is a bit steep in price
Located in Downtown San Francisco, this romantic hotel is within a 10-minute walk of Westfield San Francisco Centre, San Francisco Museum of Modern Art, and Moscone Convention Center. Warfield Theater and SHN Curran Theatre are also within 10 minutes. Market St & Stockton St Stop and Market St & 4th St Stop are within a 2-minute walk.
Overall 8,6 Excellent
Based on 884 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
9,7
Excellent
10,0
Okay
4,0
Excellent
8,0
Excellent
9,1
Excellent
9,7
Excellent
10,0
Excellent
10,0
Pros: Had a great time friendly staff great restaurant
Cons: That nobody answered the phone at the restaurant for me to make a reservation fri night
Excellent
10,0
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Excellent
8,5
Pros: I liked the coffee in the morning and the location was excellent
Cons: They charged an additional charge and $60 per night per vehicle to park... would have been nice to know in advance
Excellent
8,8
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious! I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Cons: Mixed message on parking After speaking with associates on two separate occasions. Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached. Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!
Excellent
10,0
Pros: Love the location and the staff. Staff is always able to help and the location is close to shopping, BART/transportation, Union Square, convention center, art and Mission District.
Excellent
10,0
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Cons: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.
Okay
5,4
Cons: Windows face directly into office building just 10ft away. People in the office can see directly into your room
Excellent
8,6
Pros: location near MOMA and Market Street shopping, Union Square, and Orpheum Theater. Good location
Excellent
10,0
Pros: The hotel was super clean,like tremendously clean! Ideal location which was super walkable to everything! Didn’t even realize that they have bikes you can use. If I wasn’t pregnant we would hve definetly used them. Everything in the city was a quick walk or uber ride. Restaurant on the 5th floor was surprisingly great. Super great stay here. Almost didn’t want to write this review because I don’t want this hotel to get super busy and raise prices!
Cons: No negative comments really.
Excellent
9,1
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Cons: Need a coffee maker in room. Not a deal breaker though of course.
Good
6,8
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Cons: Being stuck next to an ice machine at 2 am
Excellent
9,6
Pros: The Palomar was clean, quiet and comfortable and in a great location.
Cons: The woman working in the evening checking in guests needs more training. Either that or maybe she was having a bad night.
Excellent
8,5
Pros: The location was great and my room was quiet.
Cons: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
Excellent
10,0
Pros: Front desk personnel and bell service were exceptionally helpful. Rooms were nicely appointed - largest TV I've ever had in a hotel room. Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Good
6,3
Pros: location
Cons: clogged drain construction in lobby $50 per night parking fee
Excellent
8,0
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Good
7,1
Pros: Close to everything in Union Square, clean and nice-looking inside.
Cons: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.
Located in Downtown San Francisco, this hotel is within a 10-minute walk of Westfield San Francisco Centre, San Francisco Museum of Modern Art and Moscone Convention Center. Warfield Theater and SHN Curran Theatre are also within 10 minutes. Market St & Stockton St Stop and Market St & 4th St Stop are within a 2-minute walk.
Overall 8,5 Excellent
Based on 2 883 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: If you're looking for convenience and a great location with amazing customer service, pay the extra cash and stay at the the Marriott Marquis. The convenience and hospitality here was amazing. I felt like I was treated like a VIP while staying in a basic room. Housekeeping was gracious, and welcoming coming and going every single day. Anytime I needed the smallest of things they were delivered promptly (toothpaste, towels, silverware, soaps, etc). I needed some mail delivered, they took it for me. Anytime my girlfriend and I needed directions or suggestions on great places to go the information desk were our saviors. VERY knowledgeable about the entirety of San Fran. The 55th floor bar has a great view of the city, the bartender was also great. There is a little convenient store as well as Starbucks located on the main floor for convenience. Great hotel!
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Mediocre
2,0
Mediocre
2,0
Good
7,0
Excellent
9,4
Excellent
10,0
Excellent
8,5
Excellent
10,0
Good
7,7
Okay
4,5
Excellent
10,0
Excellent
10,0
Excellent
8,0
Mediocre
2,0
Cons: They tried to steal my luggage when I first came in, took them over 4 hours to bring my stuff up. I said enough of this bs and went to go down myself and get all my stuff to find it hiding in a room away from everyone else while the guy at the front was telling me "it'll be there shortly were a little backed up". Then to top it all off I find $35 of charges from the hotel of stuff I never used. I've never been so disrespected by a hotel in my life. Shady workers I highly recommend you don't stay here.
Okay
5,4
Excellent
10,0
Excellent
10,0
Excellent
9,1
Good
7,7
Excellent
8,2
Good
6,5
Excellent
9,7
Excellent
8,5
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
8,2
Excellent
8,2
Excellent
8,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
9,6
Excellent
8,8
Excellent
10,0
Excellent
10,0
Good
7,7
Excellent
8,0
Located in North Beach, this eco-friendly hotel is within a 10-minute walk of USS Pampanito, Pier 39, and Ghirardelli Square. Lombard Street and Coit Tower are also within 15 minutes. Beach St & Mason St Stop is only a 2-minute walk and Jefferson St & Powell St Stop is 4 minutes.
Overall 8,5 Excellent
Based on 822 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Excellent
8,0
Excellent
8,5
Okay
4,0
Pros: Clean rooms, nice staff, excellent location.
Cons: Horrible view. Parking is outrageous.
Excellent
8,0
Pros: Morning coffee, afternoon wine, dine credit
Cons: elevator slow
Okay
4,8
Pros: What a disaster this place was. Facilities look nothing like the photographs. The entire operation was ran out of the basement what a complete disappointment
Excellent
10,0
Pros: Room had very tasteful decor, bed was comfortable, staff friendly and helpful and location perfect for the first three days of a travel vacation.
Excellent
10,0
Pros: Great location, the bar and lobby area are excellent for relaxing. Free coffee was good in the mornings and refreshing water available in lobby when coming back from walking around Fishermen’s Wharf. Staff was helpful
Cons: Parking cost
Excellent
9,1
Pros: Looks new, very clean, good location
Cons: Beds could have been more comfortable and I didn’t appreciate the extra daily charge and parking per day.
Excellent
8,0
Pros: THat was close to good places
Cons: no breakfast
Excellent
10,0
Pros: Hotel Zoe was great! Very cute boutique hotel atmosphere. The outside patio with fire pits was so cozy and inviting! The room was a good size and very comfortable. Didn't get a chance to try the restaurant but hope to next time.
Excellent
10,0
Pros: We loved the friendly staff and how close to everything this hotel was. We were in walking distance of everything we wanted to do. The hotel room was beautiful too, newly renovated and very nice!
Cons: All of the addtional fees for parking and "resort fees". Granted we got a deal on the cost of the room, so we're not complaining too much but the actual cost of the rooms are very expensive and then to add over $150 of addtional fees when checking out is a little crazy. But, overall, we would be willing to stay here in the future, if we make it to the west coast again.
Excellent
8,0
Pros: Friendly staff. Nice amenities.
Cons: Some construction noise at early hours
Excellent
9,4
Pros: Great location! Close to everything...walking distance to most things. Staff was top notch from reception to concierge!
Cons: Missed having a little coffee shop for a quick breakfast & coffee...although coffee was free in the lobby daily. Snall room.
Excellent
9,3
Pros: Staff was fantastic, curtious and always had a smile on their face. Safe, pleasant hotel, within walking distance, two blocks to be exact, from Fisherman's Wharf.
Cons: Restaurant/Bar closed at 10. It would be nice if at least the bar was kept open until regular adult establishment hours.
Excellent
8,2
Pros: The hotel overall was very nice. The staff was very friendly and helpful. Lobby was beautiful. Restaurant was delicious.
Cons: Our room wasn't cleaned very well. There was hair on the walls in the bathroom. A dog biscuit on the floor and the carpets were dingy and needed a deep cleaning. While it was a nice hotel it was very expensive for the accommodations you received.
Excellent
8,5
Pros: Great location. The staff was friendly and the dog stayed for free.
Cons: 55$ parking, the room was kind of old but they are remodeling currently
Excellent
10,0
Pros: Loved the location, everything was within walking distance
Cons: Valet was a little high priced, worth it considering the location
Located in Downtown San Francisco, this hotel is within 3 mi (5 km) of Lombard Street, Pier 39 and University of San Francisco. Alcatraz Island and Golden Gate Park are also within 6 mi (10 km). Powell St & Sutter St Stop and Powell St & Bush St Stop are within a 2-minute walk.
Overall 8,5 Excellent
Based on 647 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
8,0
Excellent
8,0
Excellent
9,7
Excellent
10,0
Excellent
8,5
Excellent
9,4
Excellent
9,6
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us. I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still. And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Cons: Other than the mixup on our checkout time- I was happy with my stay overall.
Excellent
10,0
Excellent
8,0
Cons: No overnight parking.
Mediocre
2,0
Cons: Could have refunded me after COVID19 CANCEL
Excellent
10,0
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Excellent
10,0
Pros: Great staff, newly remodeled rooms and location was perfect.
Cons: Nothing
Excellent
8,2
Pros: Location and friendly staff
Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.
Excellent
9,4
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Cons: The pillows! They definitely need to invest in new pillows!
Located in Downtown San Francisco, this romantic hotel is within a 5-minute walk of Union Square, SHN Curran Theatre, and Westfield San Francisco Centre. San Francisco Museum of Modern Art and Moscone Convention Center are also within 15 minutes. Powell St & Geary Blvd Stop and Powell St & Post St Stop are within a 2-minute walk.
Overall 8,4 Excellent
Based on 978 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
8,0
Excellent
8,2
Pros: Great room in Tower section,with great view & very comfortable beds. Also very helpful concierge named Jeff.
Cons: We had to remind them on two occasions to clean our room. On the day before check-out,our room was not cleaned or refreshed. This was really the only negative,apart from the fact that the drinks in the main bar are quite expensive.
Excellent
9,4
Excellent
10,0
Excellent
9,7
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Good
6,2
Excellent
10,0
Excellent
9,4
Excellent
9,7
Excellent
10,0
Excellent
8,0
Excellent
9,7
Excellent
10,0
Good
6,0
Excellent
10,0
Good
6,5
Excellent
10,0
Good
7,4
Pros: Check In was great. Very nice staff. Rewarded us for returning for a third time in two years by giving us (2) complimentary drink coupons.
Cons: Valet was $58/night + Tax. Took over 30 mins to get car out of lot when checking out. Mini bar in room was half empty and had empty bottles, a milkshake cup and food wrappers inside.
Excellent
10,0
Pros: Inmaculate beautiful building with lots of history, great location, really enjoy the stay
Excellent
10,0
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Excellent
9,7
Pros: Friendly, professional staff.
Cons: Sliding bathroom door for room 2683 was damaged. Very hard for young children to open. Should repair before having guest stay in the room.
Okay
4,0
Okay
4,0
Cons: Left a sweater called back immediately got security said nothing turned in, called back twice no luck. Guess it got up and walked away. Not buying it. Tough luck right
Excellent
8,2
Pros: Great location, convenient
Cons: Housekeeping talks so loud, in the hallways and early. Opened door without knocking once!
Okay
4,0
Pros: Loved the location and hotel's history.
Cons: When I checked in, room they assigned me to wasn't serviced. Called the front desk multiple times and had to wait 30 plus minutes before waiving down a manger to help me. Then proceeded to wait another 29 min to find a room that was cleaned.
Good
7,1
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Cons: it's the worst Westin I have ever stay,inside of hotel is too old and I can hear everything that women who stay next door she said.$700 per night,i would choose hotel that is near Bound that area next time.
Excellent
8,8
Pros: Location is great, great service from staff
Cons: Wifi is not included
Good
6,8
Pros: Location is nice
Cons: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.
Excellent
10,0
Pros: The location, helpful and friendly staff, nice size rooms
Cons: N/a
Excellent
10,0
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Okay
4,0
Pros: The location was excellent
Cons: Sinks and tub fills up while taking shower or shaving at sink
Good
7,4
Pros: directly across the street from Union Square, so it’s perfectly walkable
Cons: Parking was atrocious. It took two hours to actually approach the parking garage bc of a traffic logjam, and we never got to actually park our car safely at the hotel. We had to find a random garage a few blocks away. Best bet is to drop your car off very early, or well after check-in time.
Good
7,7
Pros: The location of the Hotel is ideal for any traveler who wants to be close to the public transportation and to be near the businesses in SF.
Cons: For the price one is paying to be there, I wish there was a breakfast option. You could "buy" breakfast but who want to pay $25 for scrambled eggs, when you can walk 2 blocks up the street to a very nice cafe and get the same thing for $12.
Excellent
8,0
Pros: Great location Customer service was great
Cons: Amenities could be better Rooms and bathrooms are a bit small
Excellent
9,1
Cons: no
Excellent
10,0
Pros: Personal touch at check in was very much appreciated.
Excellent
10,0
Cons: Mobile key cards
Excellent
10,0
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART. Would definitely stay here again.
Excellent
10,0
Pros: Clean, fresh room. Amazing historic building and ideal location.
Cons: Older building so the rooms are not very spacious in the Landmark Building side.
Excellent
8,0
Pros: Great lobby, helpful staff
Cons: No free internet in room
Excellent
10,0
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
Cons: Parking costs $62 a day. I know it is expensive in the city, but what a racket!
Located in Downtown San Francisco, this luxury hotel is within a 10-minute walk of Moscone Convention Center, San Francisco Museum of Modern Art, and Westfield San Francisco Centre. Warfield Theater and SHN Curran Theatre are also within 15 minutes. Market St & 5th St Stop is 5 minutes by foot and Powell St. Station is 7 minutes.
Overall 8,3 Excellent
Based on 1 867 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
7,7
Good
6,0
Okay
5,4
Excellent
10,0
Excellent
10,0
Excellent
9,4
Good
6,5
Pros: We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.
Cons: The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
9,3
Excellent
8,2
Excellent
9,1
Excellent
10,0
Good
7,1
Pros: The bed was comfortable and the location was excellent.
Cons: There was no hair dryer, the room was dirty, there was a sock under the bed, a mask on the chair, and leftover food in the mini fridge.
Good
6,0
Pros: Comfortable bed, clean facilities
Cons: Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.
Excellent
10,0
Pros: The room was amazing and clean... The bed was very comfortable, the view was great but most of all we were impressed by the incredible staff - so friendly, professional and helpful! What a great experience.
Cons: Honestly I cant think of a single thing... The hotel is working hard to protect their guests and are constantly cleaning/sanitizing... Very grateful!
Good
6,0
Pros: Bed was comfortable.view was nice
Cons: We were next to a family that had several rooms. Doors were slamming all night. Loud noise,kids crying. We had to finally call down to front desk but it continued all night. Uncomfortable
Excellent
8,2
Pros: Given a corner room even though I booked via Kayak Provided with slippers Room was spacious and TV was large - guess is 55" Gym was well equipped but didn't have time to use it Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort
Cons: Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery
Good
6,0
Pros: The room was very nice and very comfortable. Service was teriffic.
Cons: I could hear noise from other rooms through the vents late at night. Food was just okay. And $62 for Self Parking is ludicrous for a half-empty garage - even in San Francisco. It was almost half the price of the room. No good.
Excellent
9,6
Pros: Awesome views of AT&T Park and the Bay. Front desk agent was great.
Excellent
10,0
Pros: I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.
Cons: There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.
Excellent
9,1
Pros: Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning
Cons: ....
Excellent
8,0
Pros: Clean rooms and easy check-in and check-out. Professional and looks modern. Also, they have big bathrooms and nice towels and comfortable beds.
Cons: Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.
Excellent
9,4
Pros: Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all.
Cons: The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
Excellent
10,0
Pros: We moved here from staying a night at The Scarlet Huntington which was so noisy with road construction we couldn’t think. Everything was excellent and the staff was friendly and attentive.
Cons: We liked everything.
Excellent
10,0
Pros: Loved it. Get the club room if you can.
Excellent
10,0
Excellent
8,5
Pros: I liked how the staff was really attentive. Rooms clean, everyine real proffesional.
Cons: I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!
Excellent
8,5
Cons: Restaurant and food options are really limited for such a nice hotel
Excellent
9,1
Pros: Room and location
Cons: No free bottle water
Excellent
8,8
Pros: I was on a top floor with a good view. Very friendly staff; I know they are all doing the best they can in this tough times.
Cons: If you plan to stay here long just know that no room cleaning is done until you check out. My stay was for 6 nights and I was only informed that my room would be cleaned on the 5th day when I was checking in. I know this is due to covid and them being careful but which person what to stay in a room that’s not being cleaned?! On the 3rd day I asked for my room to be cleaned and since they have a time that cleaning is done - it was done on the 4th day.
Good
7,4
Pros: Your average IC, nothing exceptional.
Cons: Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.
Excellent
9,7
Pros: Luxury accommodations. Very friendly and helpful staff.
Cons: Valet parking fee is crazy high!
Excellent
10,0
Pros: Comfortable bed, clean, and free room upgrade!
Cons: Parking situation was not good. The hotel has first come first serve self parking because of COVID but charge valet prices still. The parking lot was full so I had to find use a public parking lot.
Good
7,4
Pros: Clean, had an indoor pool. Staff was friendly enough.
Cons: Everything was overpriced, maybe I’m not a 4.5 star hotel guy. Parking was $70/night incl tax (after 1st night I parked outside), water in room was $8. I needed some antacid at night, 2 tabs of pepto=$2. I guess I was expecting more, or it’s really for people who will use the bar and drink more. Water pressure in shower was too low.
Okay
4,0
Cons: The room stunk! For $600 get some air freshener.
This family-friendly San Francisco hotel is located in the historical district, just steps away from Union Square and SHN Curran Theatre. San Francisco Museum of Modern Art and Westfield San Francisco Centre are also within 10 minutes. Powell St & Geary Blvd Stop is only a 2-minute walk and Powell St & O'Farrell St Stop is 2 minutes.
Overall 8,2 Excellent
Based on 2 048 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Close to transort, shops and lots of diners and restaurants
Excellent
10,0
Excellent
8,2
Okay
4,8
Excellent
8,0
Okay
5,7
Excellent
10,0
Excellent
10,0
Good
6,5
Excellent
8,5
Good
7,3
Excellent
8,3
Excellent
8,0
Excellent
10,0
Mediocre
3,3
Pros: Nothing
Cons: The worst hotel experience I've ever had. Even though I did book at the last moment, there was nothing about the hotel to justify a rate of 200 a night. A creepy, worn hotel. A long, darkened hallway leading to a room next to a darkened stairwell, whose door I could barely fit through. The room was small and adequate. Worn carpet, fixtures Small, awkwardly laid out bathroom. Other than the location I can't think of anything to recommend this hotel.
Excellent
10,0
Pros: I loved it all! Everyone was friendly and the room was great. Awesome parking lowest priced compared to others and a great location. I'm will definitely be back!
Excellent
10,0
Pros: We always enjoy our stay at The Handlery. It's a good location and the staff is always friendly.
Excellent
8,8
Pros: Perfect location and very cute rooms in historic building! Safe environment, lots of great restaurants around.
Cons: The beds were not comfortable.
Good
7,7
Pros: Location was perfect House keeping was good
Cons: Mattress was uncomfortable , seemed to cause backache . Space was congested
Good
6,2
Pros: The hotel's location close to Union Square and a lot of events and fun
Cons: * Old Hotel * Voices of noise and nuisance from outside the hotel * the bathroom it is small
Excellent
10,0
Pros: Great hotel. Small enough to be pleasant and cozy yet big enough to offer amenities. Nice location at Union sq. Weird/expensive parking ($70 a night for my truck) and no valet but very nice hotel. I'll definitely stay here again.
Excellent
8,2
Pros: Location, location, location at a decent price. Room was cozy with sufficient space. Staff were courteous and attentive. Beautiful pool in the middle of the city. Lots of windows to let the fresh air in and get a feel of the weather outside.
Cons: Bed was a little too soft for my comfort. Views from windows not impressive.
Good
6,5
Pros: the location
Cons: the room was very small and it sounded like people were moving furniture above me all the time.
Located in Downtown San Francisco, this historic hotel is within a 10-minute walk of Grace Cathedral, 555 California Street, and SHN Curran Theatre. Westfield San Francisco Centre and Warfield Theater are also within 15 minutes. California St & Mason St Stop and California St & Powell St Stop are within a 2-minute walk.
Overall 8,2 Excellent
Based on 1 261 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,1
Pros: Location is good, close to everything
Cons: I booked this reservation months in advance for a large group, and still, upon check-in there was alot of miscommunication and confusion about the reservation (how many rooms, names on the reservation, etc). Staff was not warm or particularly helpful at all, there was an obvious lack of hospitably and willingness to help that you receive at most hotels. The hotel itself is average, its very old and outdated inside, the walls are thin so u hear conversations next door, and the rooms are small. There were very limited hours for the restaurant/lounge downstairs, and overall was just someolace you'd go to sleep and thats it. It really was just ok. Many other hotels in the area that offered more for the price. I wouldnt stay there again.
Excellent
9,1
Pros: Great location
Cons: Parking costs
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Good
7,4
Excellent
9,7
Good
7,7
Mediocre
2,0
Pros: Save your money
Excellent
8,2
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Cons: Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.
Okay
5,1
Pros: Nice people.
Cons: This place would be great, but it need a renovation. It just looks like it hasn't been kept up in some time. Needs some fresh paint and some updates. It's in an area that not much is going on also
Excellent
10,0
Pros: Great place to stay if you want to be treated like royalty at a very reasonable price. We highly recommend staying here and also having drinks at the Top of the Mark. Excellent views of the "city by the bay" and the music and service is awesome! Do yourself a favor and stay here. We do every year for almost 20 years. You won't regret it!
Excellent
10,0
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Excellent
10,0
Pros: Staff, food, room, gym all excellent.
Cons: Nothing
Mediocre
2,0
Pros: I love the facility
Cons: Your staff treated my son who booked the property like trash...it was simply unpleasant
Good
7,4
Pros: Location and staff
Cons: Dirty and stained furniture in hallways by rooms
Excellent
9,4
Pros: A great location and views
Cons: A little pricey
Good
6,3
Pros: Decent location, nice hotel.
Cons: Don't like the weekend charge for "top of the mark" tourist trap.
Excellent
8,0
Cons: Nada
Excellent
9,7
Pros: Historic Great location Staff was super friendly and helpful especially the valet
Cons: Noise level in the rooms. Windows do not block out the noise from the streets so you can hear Grace Cathedral bells and the cable cars which is great but also the loud drunks in the middle of the night as well.
Excellent
10,0
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
Cons: Not a big complaint or huge discomfort, but we like to sleep in a cool room but the thermostat would not let us lower temp below 60 degrees.
Good
6,5
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Cons: A bit run down in appearance and small old elevators. Poor customer service upon check. We were given a hard sale to sign up for hotel program upon arrival.
Good
6,2
Pros: The location
Cons: House keeping kept knocking on door throughout trip despite do not deserve sign. Room of 5-7 very drunk women being loud and disruptive throughout the night. I definitely did not think it was a party hotel when I booked it. Didn’t get much sleep as a result. Not what I was looking for.
Good
7,7
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
Cons: Dark bathroom, dated room in general...for the money I prefer the Fairmont.
Located in Downtown San Francisco, this hotel is within 2 mi (3 km) of Moscone Convention Center, Oracle Park and Pier 39. Ghirardelli Square and Golden Gate Park are also within 3 mi (5 km). Powell St & Geary Blvd Stop is only a 2-minute walk and Powell St & Post St Stop is 3 minutes.
Overall 8,2 Excellent
Based on 443 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,5
Pros: Great location and reasonably fast wifi
Cons: No food and basic lobby.
Excellent
10,0
Excellent
8,0
Okay
5,7
Excellent
8,0
Excellent
9,7
Excellent
9,7
Excellent
9,4
Excellent
8,0
Excellent
8,0
Excellent
9,1
Pros: Good location, near restaurants and stores. Valet service was good. Friendly staff. Comfrtoable bed, clean room.
Cons: Valet service is a bit slow. And snacks in room were tempting to eat but were not free.
Excellent
9,7
Pros: Location was very central - minutes from Union Square. Staff was very accommodating, very helpful and friendly. Beds were very comfortable. Unique look in the rooms - loved the character of the place.
Cons: No hair dryer in bathroom (didn't matter to me but it may be a surprise if you're counting on having one). Wouldn't mind a few extra places to hang clothes, towels, etc.
Excellent
9,4
Pros: Loved the boutique vibe that the hotel has, it seems SF is lacking modern hotels that are similar to the Ace and plentiful of tacky hotels. The decor is very minimal, with concrete floors- it feels similar to a loft you would want to live in. The restaurant downstairs had a really great brunch and the staff were very friendly. The actual location is pretty central, so it's not that difficult to leave the touristy area of Union Square.
Cons: There wasn't a mention of the $45 (plus tax) for the valet. So that got a bit expensive. You also have to call 30 minutes ahead. The shower is also a lukewarm temperature. And a bit difficult to work with it being stuck.
Excellent
8,0
Cons: saggy mattress
Excellent
8,2
Pros: Warm welcoming entry, great staff and very prompt with customer service.
Cons: The bed wasn't comfortable, very worn out springs, I sink right in.. but when I called the front desk they accommodated by inserting a wood under the bed and fixing it for us..
Excellent
10,0
Pros: Great location, modern decor, and cozy spot to relax in! Our new favorite hotel!!!
Good
7,7
Pros: Great location, cool decor, friendly staff
Cons: It's older and in a loud area, elevator was creepy
Excellent
8,0
Good
7,1
Pros: The staff was very professional and friendly.
Cons: Our room was very noisy - noises from rooms next to us and above us plus noises from the hallway. Our bathroom light was on a motion detector (no light switch), which didn't always work correctly, so we were either caught in the dark while showering, or unable to turn it (or the ceiling fan connected to it) off when not in use.
Okay
4,2
Pros: Location
Cons: Stained comforters, unfriendly staff, run down facilities.
Located in Downtown San Francisco, this hotel is within 1 mi (2 km) of Westfield San Francisco Centre and Ferry Building. Lombard Street and Painted Ladies are also within 2 mi (3 km). Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.
Overall 8,0 Excellent
Based on 3 504 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5,7
Excellent
8,5
Good
7,7
Cons: Parking very very very expensive
Excellent
10,0
Excellent
9,1
Pros: Clean luxurious room
Cons: Lobby gets a bit busy as it has bar area open for all to use Room was not checked and had a few teething issues, but quickly resolved
Excellent
8,0
Good
7,4
Okay
4,5
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Okay
5,1
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Good
7,4
Excellent
9,1
Excellent
10,0
Good
6,8
Excellent
8,8
Excellent
10,0
Good
6,2
Good
7,4
Okay
4,0
Pros: Location
Cons: Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable). The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent. Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????) So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square. Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.
Excellent
10,0
Good
7,1
Excellent
8,0
Excellent
10,0
Excellent
10,0
Good
6,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
7,1
Okay
5,4
Excellent
9,4
Excellent
9,1
Excellent
8,8
Mediocre
3,7
Good
7,4
Pros: My room was quite dirty, the toilet seat had something nasty in it, the table had years of dust,crumbs and scum under it. Our sheets had holes in them. Overall was very nice, most people were obviously there on business so I felt out of place not In a suit .
Excellent
8,6
Pros: Very clean, comfortable room. Location was great. Conference facilities were very versatile.
Cons: There was a whistling sound coming from my window when the wind blew. The window was fixed, so it was not slightly open. The sound made it difficult to sleep at night, so I had to put on a white noise maker from my smartphone to be able to sleep. No free wifi in conference facilities was annoying.
Excellent
10,0
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes. It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
Excellent
8,2
Pros: long lines at front desk and crowded lobby--i believe b/c free wifi was only available in the lobby. room and bathroom was clean, well-kept and quiet overall. some difficulty in adding people to the room and getting a mini-fridge in the room for medical purposes. definitely a destination for conferences and business meetings.
Okay
4,5
Pros: The lobby and concierge were nice
Cons: The tub water was not flowing, full of hair stuck in the drain! Not cool to call maintained guy for trying to take a shower after a long day, guy gave us attitude for the call and ended up cleaning it almost at midnight. Overpriced parking for one night stay, almost $60!!!
Excellent
10,0
Pros: Location was super easy to get to. The room was nice.
Cons: The room was a little small but they had it designed so nicely and utilized their space so well that it didn't even matter.
Excellent
9,7
Pros: The room was excellent
Cons: The construction in front of tower 1 make a lot noise beginning at 3:00 am in the morning. Even there was a worker singing at loud
Excellent
8,8
Pros: The location is perfect, located right in Union Square and 3 blocks from the Powell BART station. It's a &10 cab fare to the fisherman a wharf and here's a nice 2 mile walk back through China Town and North Park. The concierge was extremely helpful as well.
Cons: There was no fridge in the room and parking was pretty outrageous, $47/day plus an $8 parking garage fee?!
Located in Downtown San Francisco, this romantic hotel is within a 10-minute walk of SHN Curran Theatre, Warfield Theater, and Westfield San Francisco Centre. Orpheum Theater and San Francisco Museum of Modern Art are also within 15 minutes. Powell St & Geary Blvd Stop is only a 5-minute walk and Powell St & O'Farrell St Stop is 6 minutes.
Overall 8,0 Excellent
Based on 339 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
3,9
Front desk totally botched the check-out. This reservation was paid with Marriott Bonvoy points, but the desk put through about $600 in room charges (we were there 2 nights). Spent inordinate time unwinding this and getting refund.
Excellent
9,7
Excellent
9,1
Excellent
10,0
Excellent
8,0
Mediocre
2,5
Okay
5,4
Pros: The location and decor of rh hotel is great.
Cons: The rooms could not have gotten smaller, and our views was of a alley. Horrible experience.
Excellent
8,2
Pros: Although the hotel is getting an exterior facelift, the facilities were great. They are affiliated with the Marriott and Marriott rewards program. There is a nice restaurant and bar adjacent to the lobby area. Our room was spacious and clean. Also, there was free wifi throughout the property, which didn't need a password, very convenient for jumping on and off of the network. There was a little doggy bowl at the front desk, so I would assume that they are pet friendly.
Cons: The bell desk and front desk were separated by a huge pillar which made it awkward as you could only see one of them at a time during check in/out. I'd imagine that this is very cumbersome during busy operations. maybe they will be addressing this issue during their remodel.
Excellent
9,7
Pros: Very clean, very comfortable, loved the large room! Staff superb.
Cons: So wish we had had a fireplace to cozy up to in the public areas on the very cold days we were there.
Excellent
8,2
Pros: Very nice boutique hotel. Contemporary. Convenient location. Friendly staff.
Excellent
8,0
Pros: Liked the small boutique feel. Hip, mod and chic. Great value in a great location. A little on the fringe of the tenderloin but didn't affect the stay. Valet parking worked out great and the parking prices are more reasonsble than most.
Excellent
9,7
Pros: Great atmosphere. Decor was perfect. Room was great size, had everything we needed. Bed was comfortable and plenty of room for 2 people. Staff was accommodating and friendly. Walking distance to parks, food and night life. View from our room was stunning architectured buildings and blue skies. I will definitely recommend your hotel to my friends and family. Looking forward to our next trip!
Cons: Daily charge for Wi-Fi
Good
6,0
Pros: Staff was nice and tried hard. I loved the coffee in the mornings, the loaner umbrellas, and the quiet rooms.
Cons: The bed was rock hard. I asked the front desk for a pad, they didn't have one but props to housekeeping for trying; they put a comforter under the sheets which helped some. It just didn't feel like the high end hotel it advertises as.
Excellent
10,0
Pros: The staff was fantastic. Very friendly and helpful. The room was spacious and comfortable. Slept like a baby. No street noise
Cons: The room didn’t have all surfaces clean. And the bed sheets were a bit rough.
Located in North Beach, this hotel is within a 10-minute walk of Aquarium of the Bay, Pier 39 and Ghirardelli Square. Lombard Street and Alcatraz Island are also within 3 mi (5 km). Beach St & Mason St Stop is only a 2-minute walk and Jefferson St & Powell St Stop is 3 minutes.
Overall 7,9 Good
Based on 2 858 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
10,0
Excellent
9,7
Excellent
9,1
Excellent
10,0
Excellent
8,0
Excellent
10,0
Good
7,7
Okay
4,5
Good
7,7
Excellent
8,0
Good
6,8
Excellent
10,0
Excellent
8,2
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
8,0
Good
7,6
Excellent
9,3
Good
6,5
Excellent
10,0
Good
7,4
Good
7,7
Pros: I liked the proximity to the wharf and the activities.
Cons: Wifi being an extra charge was beyond my understanding. I do not understand how a business that charges as much as it did for its daily rate, did not have it included in the cost.
Okay
4,5
Cons: Price, parking, general worn look of the hotel, the feeling that the hotel and staff were providing the minimum and nothing else.
Good
6,0
Pros: It was close to the bay, can walk easily to restaurants and attractions.
Cons: There were no included amenities for the price. Parking is an extra $52 plus $7.50 a night tax. Wifi is $15 a night +tax. You have to call up for more than the 2 creamers for your coffee when they leave 3 packs of coffee. The noise was absolutely terrible as the bus station was right outside our window. Overall for the price it was very run down with very little to offer for calling itself a 4 star hotel.
Okay
4,5
Pros: Close proximity to the Wharf
Cons: Rooms are very dated, beds uncomfortable, cost for parking was ridiculous, poor onsite amenities, noisy, crowded, not a great Starwood property:(
Excellent
10,0
Pros: I love the courtesy of the staff! And the BED!!! Talk about cloud 9!
Okay
4,0
Pros: Was able to check in a couple hours early.
Cons: Stayed 1 night. Checked in. 7 hours later get a note in the door that the hot water will be shut off from 11pm-5am. why wasnt i told this at checkin? I wouldnt have stayed. Toilet was broken had to take off the back cover and stick my hand in tank to flush....
Excellent
10,0
Pros: The beds were absolutely fantastic!!! The rooms were comfortable. The young man at the registration desk, around 1 or 2 PM on 12/05/126, was very courteous, helpful, and went beyond just being nice. Our hats off to his customer relations skills. thank you to him because of him we would return. We needed more coffee and cups and they were delivered promptly and with a smile. Again Thanks!!
Cons: Tub and toilet area!
Excellent
8,5
Pros: Location and staff were great
Cons: Overdue for renovation
Good
6,2
Pros: Dated but clean. Need a new decorator when they renovate. Horrible.
Excellent
10,0
Pros: Great location
Cons: Price
Good
6,8
Pros: The place was mostly clean, attractive decor, in the best part of town, windows open slightly, nice sheets/comforter/pillows, quiet, I felt safe.
Cons: I am disabled but had to walk down 5 1/2 long weird hallways to get to my room. The setup is ridiculous. There were a few too many hairs in my shower. I found the mattress to be uncomfortable. Some staff was snooty and pushed guests through like a herd of cattle at check-in time.
Excellent
8,8
Pros: Location, cleanliness, Spacious for two, Friendly staff, pricing on short notice.
Cons: $50/night for parking Made price on the hotel less of a positive.
Good
7,6
Pros: Great location, nice room, comfy bed, plenty of privacy. The fire pits out front are a lovely touch; we enjoyed warming up by them and drying our shoes off before heading in after exploring the rainy city on foot.
Cons: We were on the second floor and there was too much light in the room; between the bright hallway lights seeping in through the door and the pool lights glaring in through the windows, it was hard to get the room truly dark. That may not have been as much of an issue on a higher floor, though. Also, $50 for one night of parking!? That's half of what the room cost!
Okay
5,7
Pros: Close to warf.
Cons: Parking wAs $50 on top of hotel room fee. Not cool. I've stayed at much nicer hotels for a lot less. You're paying for location
Excellent
9,4
Pros: The room was very spacious
Cons: No showercap in bathroom
Excellent
8,0
Pros: easy walk to both Pier 39 & the Wharf.
Cons: hotel layout and elevators confusing - entrances and exits funny
Okay
4,0
Pros: Nothing
Cons: Poor bathroom and shower.
Good
6,5
Pros: Location was close to the wharf area. Room size was very generous.
Cons: A lot of noise at night even though I was on the highest floor. Bathroom is very old and small. Someone stole my iPad while I was there so safety concerns.
Excellent
8,8
Pros: Staff EXCELLENT
Cons: Noisy room
Good
6,8
Pros: Location was great
Cons: The room was kinda blah. Room/decor looked tired, plain and had no fridge.
Okay
5,7
Pros: Staff were good.
Cons: Beds were too soft and uncomfortable Itchy Beds
Excellent
10,0
Pros: The rooms had a lot of charm. Parking felt secure considering the homeless hanging out in the wharf area.
Okay
5,7
Pros: Very close to fishermans wharf so walking is very easy
Cons: Stayed here on New Year's Eve. Got placed in an accessible room. The beds are terrible. I'd say if they got new beds, it would be decent
Okay
4,0
Pros: Very little
Cons: Bathroom unpleasant room right next to loading fock
Excellent
8,8
Pros: Hop-skip-n-a-jump away from the piers. Nice sized room. Friendly staff and gave us 1.5 hour late checkout which made life much better on this trip.
Cons: Odd layout. Only one entrance, it was like 1/3 of a block in- which means you have to walk [on average] > 1/4 a block after entering lobby to get to one's room. Also i wish the website had mentioned the $50 a day for parking[we were in town for 24 hours.] This might have been the going rate for Fisherman's Wharf but this would've made the difference between this place and a place nearly $40-60 cheaper: longer walk to piers but saving $40-50/night is a big difference. Might not have been the hotel's fault maybe the booking site should've mentioned this, but still this is important information. Other complaint, probably more universal: really going to charge $14 to use hotel WiFi in one's room?! In 2015? First time rentimg hotel in San Francisco. Is this the norm? Free on lobby, though. Very not cool.
Excellent
10,0
Pros: We will stay at no other hotel when we are in San Francisco
Good
6,0
Pros: Rooms were clean and everything we wanted tondo was within walking distance.
Cons: The room and bathroom were very small.
Located in Downtown San Francisco, this romantic hotel is within a 15-minute walk of Asian Art Museum of San Francisco, Cable Car Museum and San Francisco Museum of Modern Art. San Francisco City Hall and Ferry Building are also within 2 mi (3 km). Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.
Overall 7,5 Good
Based on 691 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,2
Excellent
9,7
Excellent
10,0
Good
7,7
Mediocre
2,8
Excellent
8,5
Excellent
8,0
Okay
5,3
Excellent
8,0
Good
6,6
Excellent
10,0
Okay
5,7
Excellent
8,0
Mediocre
2,0
Excellent
9,0
Excellent
9,0
Excellent
10,0
Excellent
9,0
Excellent
8,5
Excellent
9,4
Excellent
9,4
Excellent
10,0
Pros: I typically stay at a large chain hotel but couldn't get one on a short notice - the price was right and I really enjoyed taking a break from the same large business hotels. The lobby takes you to another place in time and everyone was very friendly. The room was clean and quaint. My colleague was staying at the much larger Hilton right across the street and loved the Serrano when he stopped by. It was a nice break from the usual and well worth it!
Excellent
9,3
Pros: Beautiful art deco building and lobby are aged but maintained and give a romantic and intimate vibe. Central location, competitive rates, and onsite as well as nearby eating options are plusses. The staff were excellent and helpful, enhancing the atmosphere.
Cons: Valet parking was not cheap, as is normal in San Francisco.
Excellent
8,2
Pros: This used to be a Kimpton Hotel and still has the cool factor that Kimpton brings to all its properties.
Cons: Sadly, maintenance has waned since the hotel was sold to an investment company.
Good
6,2
Good
6,2
Pros: I really liked the architecture and our bellhop/concierge (they play double duty) was really nice.
Cons: The rooms are small, which I expected from an old building. The mattresses are awful (truly, truly awful), which I din't expect and the price is high for low amenities and low quality. Also, the valet parking is $60/day. When we checked out, they asked how our stay was and I told them the mattresses were really uncomfortable and they just sort of ignored that. They probably hear it all the time. I won't stay there again.
Okay
5,4
Pros: Location - excellent, v close to Union Sq/restaurants etc; staff - friendly/helpful
Cons: Room - small, low on facilities eg no kettle for tea making; noisy pipes; hotel 'resort charge' of 20+ per day for wifi and coffee station in lobby is bit cheeky for tech capital of the world with over 100+ starbucks in city
Excellent
8,0
Pros: Everyone was very cordial and that is exceedingly important to me.
Cons: The lukewarm/cold complimentary coffee served the days I was at the hotel.
Excellent
9,1
Pros: Friendly & helpful staff. Location, and Jaspers as an option for meals & drinks.
Cons: A little worn, coffeemaker inroom,
Excellent
9,3
Pros: Great ambiance, very noce room & amenities, great restaurant & bar, helpful staff. All good, only exceptions- pricey parking, scary corner of town.
Cons: Pricey parking, scary corner of town.
Excellent
9,0
Pros: Great staff and venue was close to everything!
Mediocre
3,0
Pros: Quick in and out. Comfortable bed.
Cons: All the extra hidden charges. Said wifi was free but wasn't. The sink wouldn't drain. And the tub/shower was filthy. It didn't feel 'luxery' at all.
Mediocre
2,0
Cons: Facilities in extremely poor condition. Rooms and lobby very musty, dated, carpet was consistently sticky. Extremely small rooms, small bathrooms, small beds.
Excellent
9,1
Pros: Quiet with access to the theater district, Union Square and fine dining
Cons: Bathroom a little small
Excellent
8,6
Pros: Great staff great location
Cons: Room was overbooked so had to change rooms for one night. But it was ok because we got an upgrade
Excellent
8,0
Pros: Great area. Nice being so close to union square. I would stay again.
Cons: Whatch out! They have a $20 fee that is added on after you book for coffee in the morning, news paper, and bike rentals.
Excellent
9,3
Pros: Crisp cotton , extremely clean beds and room amenities including the comfortable robes and in room bar
Cons: Parking cost of $50
Excellent
8,0
Pros: Bed and quietness
Cons: Location not the best, but it is San Francisco...
Excellent
10,0
Pros: Swift and efficient check in and out.
Excellent
8,0
Pros: Overall the hotel was a good value. The bed was comfortable and the room was nice enough. The staff was courteous and helpful. The hotel did waive the additional $20 hotel fee when we informed them of our experience, which was nice.
Cons: There was a crack in the sink in the bathroom. The decor was a little gaudy. The worst part of the stay was having to listen to the people in the adjacent room scream and cry from 1:15am to 2:30am. We called the front desk a little after 1:30am and security did show up around 1:45am, but that didn't stop these people from continuing for another 45 minutes.
Excellent
8,0
Pros: The hotel has lots of character, the lobby looks like the lobby of an old movie theater. The room also was furnished in period style, with a nice view. Very conveniently located near Market Street.
Excellent
8,0
Pros: nice rooms
Cons: the urban fee is a ripoff
Okay
5,0
Pros: Location, room size, staff, and the restaurant Jasper's had great food and was very convenient.
Cons: There was Black MOLD growing all around the bathroom ceiling and someone else's clothes were underneath a chair in the room.
Good
6,0
Pros: Rooms were small but clean. Hotel was well kept for its age.
Cons: Location is in a difficult side of town. Hidden costs such as a $22.00 tax. We made them take it off. $59.00 for parking we were not told about the cost. Then our account was charged other amounts we had no idea what they were.
Okay
4,8
Pros: Staff were friendly. Lobby was nice. Close to union square. I quite liked te location.
Cons: Room wasn't that clean, dust balls and items under the beds. Beds very soft as mattresses were old. Bathrooms looked very tired and were cramped. Wallpaper scuffed up badly. Needed remodel. Also there are a lot of homeless in this area, I got woken up every morning in the early hours with neurotic screaming and shouting from people sleeping outside.
Located in Downtown San Francisco, this historic hotel is within a 5-minute walk of Orpheum Theater, Bill Graham Civic Auditorium, and Asian Art Museum of San Francisco. San Francisco City Hall and Van Ness Avenue are also within 10 minutes. Market St & 8th St Stop and Market St & Hyde St Stop are within a 2-minute walk.
Overall 6,8 Good
Based on 1 959 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2,0
Cons: The Kayak lists parking as an amenity. This is false. Ended up leaving the hotel immediately after getting my room keys from a jerk at the front desk and learning I could not park anywhere. Even when I attempted to pay for their valet parking which cost over 50% of the value of the room, I was denied service due to the fact that I have a pet in the car (a pet that would have stayed in the car over night). I'm now going through hoops and loops to get a refund (surprise! So far no and later a weak maybe), since the booking was made based on false information on the Kayak listing. Can you guys help facilitate the refund?
Mediocre
2,2
Pros: Not far from the city center
Cons: Hotel is not clean, Looks old, Have to wait hours for very slow elevators, Wi-Fi almost nonexistent, Showers are in poor condition They charge you 5$ for calling the front desk!!!
Good
6,0
Cons: Bell hop and concierge is often rude. Lots of homeless outside on market St but they are harmless. Security guards make sure trey don't come in.
Excellent
10,0
Good
6,5
Pros: I stayed at the hotel the night before and after my trip to Burning Man. It has a great location, just a block from where I caught the Burner Express. It's also right on the subway and streetcar lines, and within walking distance to a lot of shopping. The hotel itself looks like an elegant hotel that has seen better times. The lobby is highly decorated in an old style and is beautiful. The hotel is very large. It was quite a walk to my room. The room itself was fine, but nothing too special. There is a Starbucks and a nice restaurant attached to the hotel.
Cons: When I arrived the first day in middle of the afternoon, they were a little understaffed, and at one point there was a about a 5 minute span that no one was at the desk to check people in.
Mediocre
3,7
Pros: It is a historic hotel, so that is charming.
Cons: The rooms are small, even the beds are small and short. I hope you like it close and cozy with your partner. Our room smelled really bad like urin, so we changed the room. But even the other room had a wiered smell. I don't know how to describe it. The bathroom is o.k. the tub was old and yellow but you saw it was cleaned up. What made me really angry was the parking situation! I paied 38 dollars plus tax per night. I mean you are in San Francisco where you can see broken windows in cars all over the place. It is not like you can have your car on the street or somewhere else. Especially cause Market Street is not a good area at all. You shouldn't go out there at night. So for me it was much saver to place the car at the hotel but it was to expensive!
Mediocre
3,4
Good
6,0
Good
7,4
Excellent
8,5
Excellent
8,0
Good
7,4
Excellent
10,0
Mediocre
2,0
Pros: Nothing, I can't even say location because anywhere in SF is easily accessible via taxi.
Cons: Dirty room, beds you can feel the springs in, poor customer service. Just because a hotel reports its a historic hotel does not mean room remains outdated and uncomfortable.
Good
7,0
Pros: Location. Easy approach from the south. Close proximity to public transport (BART and MUNI entrance is a steps from the front door). Nice bed and bedding. Old school decor and large rooms. Helpful staff though some weren't particularly friendly.
Cons: Wonderful decor looked worn in places. Slow, crowded lifts (didn't appear all were running). This survey is poorly written.
Okay
5,4
Pros: I liked that it was close to the muni which made travel easy. The rooms were nice enough and comfortable. It was a quiet hotel and historic restorations were nice.
Cons: I did not like the location being in the tenderloin for the price. A block in any direction would make ty out feel unsafe. Especially at night. There was construction immediately next door which no site listed and they started at 7am on a Saturday morning. The staff could have been more courteous and informative. The ac stopped working after the second night.
Good
6,0
Pros: Staff, cleanliness, location
Cons: The heater was insufficient.
Mediocre
2,0
Pros: Airport lost all my stuff my room is pre paid in full I get there and they 1St say can't find where was paid after an hour of them talking to
Excellent
9,4
Pros: + THE STAFF: Every single staff member we encountered went above and beyond their duties to be very friendly and extremely helpful! + THE BEDS!!!: Oh my gosh those beds and those pillows were heavenly! + THE HISTORY: I initially chose to stay here because of the hotel's great history, but I was thrilled to see that on the Mezzanine level they actually have a "Hall of History" with wonderful artifacts from the Whitcomb's heyday along with a couple of glass cabinets throughout the lobby area with even more old artifacts. There is also an art gallery dedicated to a couple of the local theaters/acts with pictures etc, that date from the early Jazz age to around WW2. The Hotel Whitcomb served as the City Hall after the 1906 earthquake while the original one was being rebuilt, and I read that there are still jail cells that in the basement that you can see if you ask, but unfortunately I didn't have time to do that this time but I'll be sure to ask next time because I will definitely be coming back
Cons: - THE AREA: The traffic is atrocious! It is so easy to get lost because of all the one way streets and no left turns etc.
Excellent
9,7
Pros: I was a little put off that the hotel did not have a bar or lounge restaruant area. There is so much close by that it ended up being a really good thing as there were tons of options right outside the door.
Okay
4,2
Pros: The only I like was the location
Cons: I wasn't pleased with the costumer service experience. The shower curtain was on the floor, and the room wasn't ready. They didn't have towels. The elevators are beyond slow and their inspection expired since 2012. The fire alarm went off 2 times. and they were not prepare to evacuate. the stairs are narrow and the communication wasnt great. Uncomfortable beds, and noisy
Mediocre
2,5
Pros: mold in the bathroom , the carpets stinks , and an over all sense of uncleanliness , very rode staff
Mediocre
2,5
Pros: Nothing. Would never recommend this hotel.
Cons: The hotel is surrounded by a large homeless population right outside. Parking is an additional $51 a day that was not disclosed at booking. The WiFi “package” which is a mandatory fee of $35 a night was also not disclosed. Would not recommend this hotel to anyone.
Good
7,7
Pros: The location is great. Couldn't be closer to the BART, so if you're coming or going to SFO this is super convenient. Market St is pretty happening, so that's fun. The bed was comfy. The place across the street has an unbelievably good breakfast burrito- yum!
Cons: It's historic, but rather stodgy. My cell phone didn't have service, and the wifi is kind of pain. WiFi always eventually worked. Market St can get a bit adventurous, so at night you might want to walk in pairs.
Mediocre
2,0
Cons: I have over 30 bites from bed bugs after staying at the Hotel Whitcomb for two nights. Don't risk it! The management is aware of the issue and doesn't care to fix it. they will just deny it and accuse you of lying.
Okay
4,0
Pros: great location just steps to BART entrance
Cons: My room was not clean, it had a previous occupant's dirty laundry and drug paraphernalia under the bed. Uncomfortable mattress. Desk staff were pretty rude to each other and to hotel guests. When I handed in a comment card at the end of my stay, the receptionist put it in a pile of paper on top of the copier and said "I hope they read it." All of this would have been fine for a cheap hotel in the city, but this was not a cheap hotel.
Good
6,0
Pros: I liked that it was simple and clean.
Cons: No sound proofing. So if you're next to neighbors who are just a bit louder than normal, you would hear them. The place looks out dated. There is no room service. Reception wasn't very approachable. Not very friendly.
Excellent
9,1
Pros: The location was great and the metro was right outside the front door. Larry, the door man was wonderful! As were the parking valets, the maids, and the concierge. The room decorations were appropriate for the hotel's style and feel. The bed and bedding were great. The room was clean. Overall it was a great deal for SOMA and I would stay there again.
Cons: Bathroom shower was very low and hard for my husband to use (he's 6'3), the bathroom door stuck and was hard to get open and closed, TV picture wasn't very clear (but it wasn't a huge deal).
Excellent
8,0
Pros: Interesting architecture. The internal restaurant was able to serve a really nice dinner and service was first rate!
Cons: Be aware this part of market is at the "edge" of the nicer part of market street.
Okay
5,6
Pros: Yes it was an old building... We were ready for that... They seem to be doing the best they can with the building at hand. Our room was clean. Staff wasn't rude just wasn't pleasant either.
Cons: Mattress was caved in on both sides... Needs replaced. Shower pressure is very low. Elevator takes FOREVER! Little shadey right outside the hotel.
Good
6,0
Pros: -Had to flush toilet over and over -Windows would not fully close -The heat did not work and was missing a nob... -Comforter was thin as a sheet and looked like one...I was so cold both nights -Bathtub was not as clean...I went to cvs and got products to fully clean it
Okay
4,0
Pros: It was a room with a bed
Cons: No coffee, no water, dark room, noisy hallway, expensive
Excellent
8,0
Pros: I loved the heritage features of this hotel. Beautiful wood mouldings, marble and crystal light fixtures make you feel like you've stepped back in time. The hotel rooms are simple, but nicely appointed. This hotel was good value for money. It is a 3 star hotel and I think it was very nice for a 3 star hotel, better than most, but if you are looking for 4 or 5 star hotel features and amenities then this probably isn't the hotel for you.
Cons: Amenities are a bit limited, no room service, no mini fridge or coffee maker, no pool. Pay per view movies weren't working during our stay, but we weren't there to watch movies so it wasn't a big issue. The hotel is in a bit of a rough area, but I still felt safe on the streets. No one bothered me. A short walk or tram ride takes you to Union Square and beyond to the Piers and Fisherman's Wharf, so you are close to better areas and it's very central.
Okay
5,7
Pros: I liked how quiet the hotel was , and how cozy the room was.
Cons: Hotel is outdated , bathrooms are small , AC is old , carpet was dirty , electrical outlets were tough to find and in hard to reach areas (crawled under a desk) water pressure was weak for the shower , there was gum on the wall,
Mediocre
3,7
Pros: The bed was excellent great sleep. Rooms very small and bathroom smaller than Crusie ship bathrooms. Toilet broke and had to wait several hours for repair person to show up. The lobby looked great but then we walked into our room
Excellent
8,8
Pros: Friendly staff
Cons: Furniture and carpets a bit worn
Good
6,2
Pros: Central location Fast checkin / checkout
Cons: There were bugs in the shower and the elevator didn't work sometimes.
Mediocre
2,5
Pros: Cleaning staff work very hard - rooms are clean
Cons: One person in front desk at any time - lineup is long. Staff is abrupt and rude. Neighbourhood is scary and dangerous. No food - only Starbucks, no restaurant (it looks like it went out of business). Key cards needed recoding every day ( huge inconvenience) Do NOT stay here - too expensive and it’s a horrible experience.
Excellent
10,0
Pros: The lobby was beautiful, the staff was very helpful & accommodating. Easy check in, ready available bell staff & quick valet service. Checking in & out was a freeze. Our room was quaint & adorable. Comfortable beds & clean. Walking distance to union square, shopping & restaurant & entertainment! We will be using this hotel as our future staple!
Excellent
8,8
Pros: - High ceilings in the room - Cleanliness - Friendly Staff - Location of the Hotel
Cons: - Toilet could have been a little bigger. It felt like my 5 year old school's toilet.
Excellent
10,0
Pros: Great location. BART/Muni steps away. Bus, trolly stop across the street. Starbucks attached. Beautiful historic building.
Mediocre
3,7
Pros: The location is close to restaurants and the mall. Some bathrooms in the rooms were recently renovated.
Cons: The bathrooms were small and not very clean. The sheets on one of the beds had blood stains on them. It look a long time to get maid service. The lighting fixtures were dusty. Rooms are overdue for an upgrade. The location is not in the best area of town. There were a lot of homeless people hanging around the hotel.
Mediocre
2,0
Pros: Not a thing...
Cons: Understaffed. Horrible area of town Dangerous to be outside Valet is over $40.00 a night Rooms smell like my grandmother's basement Staff were absolutely unconcerned with guests Bar and restaurant hours are horrible Bar and restaurant staff as unfriendly as they come Rooms are dirty and unkempt. The noise is unbearable. Constant road noise even from 7th floor Horrible bathrooms with poor facilities Just a run down, beat up, poorly staffed disaster
Okay
4,2
Pros: Central
Cons: Dirty, Bugs in Shower, Barly any hot water in shower.
Excellent
8,6
Pros: We were amazed at the design, this hotel is 103 years old and we loved the history. The staff were very friendly and warm. The rooms are small which is due to the age of the hotel, but the room was very clean and smelled wonderful.
Cons: There wasn't much we didn't like
Excellent
10,0
Pros: Beautiful hotel! I'm glad we stayed there.
Excellent
10,0
Pros: I stay here once a year. This place is an older hotel but it was great. Had a good room, it was clean and had no issues.
Cons: None
Good
7,7
Pros: The rooms were comfortable, hotel restaurant and Coffee shop was great.
Cons: Parking was expensive
Good
7,7
Pros: Well restored historic building. Room was clean with nice touches of quality. Friendly service
Cons: Registration desk/area decor a bit drab and depressing.
Excellent
9,3
Pros: The hotel Whitcomb is a nostalgic reminder of the opulence of San Francisco. The staff was fantastic and the decor was luxurious.
Cons: The bathrooms could use a remodel.
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