Best hotels in Tenderloin (San Francisco)
With a stay at Staypineapple, An Elegant Hotel, Union Square, you'll be centrally located in San Francisco, within a 10-minute walk of Grace Cathedral and Warfield Theater. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Overall 8,7 Excellent
Based on 697 reviews
All reviews
- All reviews
Excellent
10,0
Pros: I stayed there for the purpose of treating myself. The unusual hotel name and photos peaked my interest. I checked in late before midnight and called ahead to make sure they were expecting me. As soon as the gilded doors opened, I knew this was a special place. My favorite thing about the hotel was the elegant and fun decor. Everything in my room was eye catching. The bed was heaven and I loved the duvet. I really wish it had a mini bar, which would have made it perfect. There were no vending machines, so bring your own snacks! The hotel has romantic and sexy undertones, so it's the perfect place to spend time with your partner. Too bad I was alone! I really enjoyed my stay there and it's going to be my favorite place for a mental escape! I hope you will try it and also have a wonderful time!
Excellent
8,0
Pros: hotel staff
Excellent
10,0
Pros: The amenities made this hotel worth it; cookie at check-in, bath products, dog treats, complimentary dog bed, poo bags and dog bowls, plus bath robe for me.
Poor
1,0
Pros: Did not get the room I payed for, Sent me to multiple rooms that weren’t cleaned or ready.
Excellent
10,0
Pros: Cute decor and great location
Excellent
10,0
Pros: No complaints room was perfect the staff was friendly loved the pineapple theme
Excellent
10,0
Pros: The vibes the customer service. Checking in was so easy and even early. The rooms are so unique and just adorable.
Good
7,0
Pros: The location. It is close to mostly everything. Walking distance.
Excellent
9,0
Pros: The property was extremely clean and was located not too far from Union Square and a nice shopping mall. The staff were incredibly friendly and accommodating. The rooms were beautiful as well as the bathroom. Very modern and cute with the pineapple accents. I will definitely be booking with Staypineapple again.
Okay
5,0
Pros: N breakfast
Excellent
9,0
Pros: Room and bed were lovely! Great staff and when I went looking for ice, a housekeeper got the ice and brought it to my room.
Excellent
8,8
Pros: The staff cooperated and support
Good
6,0
Pros: Its location was perfect to know downtown San Francisco.
Okay
5,7
Pros: The hotel was close to centre of town and accessible to most attractions by foot or cable car.
Excellent
8,0
Pros: This hotel is very charming in an old fashioned manner. Dark wood furniture, parquet floors, tiled bathroom, and shuttered windows. I stayed on the third floor facing the street in a deluxe queen room. I found there to be plenty of room to move around. The queen bed was very comfortable. Everything was cleaned spotlessly every day. Its proximity to Union Square made it an excellent base of operations, and I felt safe walking too and from it. The hotel's restaurant, Millenium, is a truly excellent vegetarian/vegan restaurant with a great bar. The food is phenomenal and the staff knowledgable and friendly. Continental breakfast included. Tequila shot on check-in and wine and cheese from 5-6pm! Reasonable WiFi. I will definitely stay again.
Good
7,7
Pros: After long days of walking and shopping, your great hot showers were the best part, followed by a little wine and cheese. Was great! The location is perfect!
Excellent
8,0
Pros: The staff was willing to over and above to make their customers happy.
Good
6,0
Pros: Good location.
Good
6,0
Pros: The 4-6pm vine tasting. The name of the hotel! Convenient and central.
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Cons: $self.cons
Good
6,0
Pros: Character, free coffee, free wine tasting, location, safe in room, free wireless
Excellent
8,0
Pros: staff extremely helpful, room very clean
Good
6,4
Pros: Good location, very comfortable room -- especially the bed -- nice amenities. A very pleasant stay.
Details
Reviews
Overall 8,7 Excellent
Based on 697 reviews
Cleanliness
9,2
Comfort
9,0
Location
8,6
Services
8,7
Staff
9,2
Value for money
7,8
10,0 Excellent
Pros: I stayed there for the purpose of treating myself. The unusual hotel name and photos peaked my interest. I checked in late before midnight and called ahead to make sure they were expecting me. As soon as the gilded doors opened, I knew this was a special place. My favorite thing about the hotel was the elegant and fun decor. Everything in my room was eye catching. The bed was heaven and I loved the duvet. I really wish it had a mini bar, which would have made it perfect. There were no vending machines, so bring your own snacks! The hotel has romantic and sexy undertones, so it's the perfect place to spend time with your partner. Too bad I was alone! I really enjoyed my stay there and it's going to be my favorite place for a mental escape! I hope you will try it and also have a wonderful time!
Cons: Small things: The cream for the coffee was expired and not enough tea. Also, I noticed there were cookies available for guests, but I was not offered any. I was also not told about the $50 hold eventhough I expected it.
8,0 Excellent
Pros: hotel staff
Cons: in room dining or market uber eats or doordash and let customers know the front desk will deliver
10,0 Excellent
Pros: The amenities made this hotel worth it; cookie at check-in, bath products, dog treats, complimentary dog bed, poo bags and dog bowls, plus bath robe for me.
Cons: The street the hotel was on seemed sketchy at night.
1,0 Poor
Pros: Did not get the room I payed for, Sent me to multiple rooms that weren’t cleaned or ready.
Cons: Everything.
10,0 Excellent
Pros: Cute decor and great location
Cons: The open shower gets cold and then room was very small
10,0 Excellent
Pros: No complaints room was perfect the staff was friendly loved the pineapple theme
Cons:
10,0 Excellent
Pros: The vibes the customer service. Checking in was so easy and even early. The rooms are so unique and just adorable.
Cons: I absolutely love this hotel and I will definitely be back.
7,0 Good
Pros: The location. It is close to mostly everything. Walking distance.
Cons: Yes. the AC did not work and I was never able to log in to Wi-Fi. I also did not like the fact that I was charged an extra $50 amenity fee.
9,0 Excellent
Pros: The property was extremely clean and was located not too far from Union Square and a nice shopping mall. The staff were incredibly friendly and accommodating. The rooms were beautiful as well as the bathroom. Very modern and cute with the pineapple accents. I will definitely be booking with Staypineapple again.
Cons:
5,0 Okay
Pros: N breakfast
Cons: Rooms were very tiny.. We booked a deluxe king
9,0 Excellent
Pros: Room and bed were lovely! Great staff and when I went looking for ice, a housekeeper got the ice and brought it to my room.
Cons: No microwave
8,8 Excellent
Pros: The staff cooperated and support
Cons: The beds were too small for 2persons
6,0 Good
Pros: Its location was perfect to know downtown San Francisco.
Cons:
5,7 Okay
Pros: The hotel was close to centre of town and accessible to most attractions by foot or cable car.
Cons: No coffee facilities in rooms and the room itself could have been a bit larger.
8,0 Excellent
Pros: This hotel is very charming in an old fashioned manner. Dark wood furniture, parquet floors, tiled bathroom, and shuttered windows. I stayed on the third floor facing the street in a deluxe queen room. I found there to be plenty of room to move around. The queen bed was very comfortable. Everything was cleaned spotlessly every day. Its proximity to Union Square made it an excellent base of operations, and I felt safe walking too and from it. The hotel's restaurant, Millenium, is a truly excellent vegetarian/vegan restaurant with a great bar. The food is phenomenal and the staff knowledgable and friendly. Continental breakfast included. Tequila shot on check-in and wine and cheese from 5-6pm! Reasonable WiFi. I will definitely stay again.
Cons: Since I had a room facing the street, I did get some street noise in the early morning. It didn't bother me but if you are a light sleeper ask for a room in the back of the hotel--there's not much of a view anyway. WiFi signal strength was a little low in the room--good enough for email/web, not enough for VOIP/videochat. The continental breakfast had a limited selection (although that didn't bother me).
7,7 Good
Pros: After long days of walking and shopping, your great hot showers were the best part, followed by a little wine and cheese. Was great! The location is perfect!
Cons: There was some funky smell coming up from the lower level... It wasn't overwhelming - just noticeable. It certainly won't stop me from coming back.
8,0 Excellent
Pros: The staff was willing to over and above to make their customers happy.
Cons:
6,0 Good
Pros: Good location.
Cons: Loud noises when trying to sleep and clogged bathtub.
6,0 Good
Pros: The 4-6pm vine tasting. The name of the hotel! Convenient and central.
6,0 Good
Pros: Character, free coffee, free wine tasting, location, safe in room, free wireless
Cons: The bed is no good, too soft. breakfast not available one morning. A bit noisy leaving the windows open.
8,0 Excellent
Pros: staff extremely helpful, room very clean
Cons: almost impossible to regulate water temperature in shower
6,4 Good
Pros: Good location, very comfortable room -- especially the bed -- nice amenities. A very pleasant stay.
Cons: Street noise was about what you would expect in a downtown small hotel.
With a stay at Staypineapple, An Elegant Hotel, Union Square, you'll be centrally located in San Francisco, within a 10-minute walk of Grace Cathedral and Warfield Theater. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Take a restful break from San Francisco's vibrant downtown area in our reimagined, luxury retreat at JW Marriott San Francisco Union Square. Our 4-Star hotel is an ideal choice for a vacation in the heart of Union Square near San Francisco's most notable points of interest, including Chinatown, SFO, Fisherman's Wharf, Ghirardelli Square and the Financial District. Exquisitely appointed, our spacious Union Square accommodations feature refined furnishings and sleek, spa-inspired bathrooms. Boost your energy with an invigorating workout in our hotel's modern fitness center or enjoy fine dining in our delicious restaurant with locally-sourced San Francisco cuisine and artisanal cocktails at Level III. Business travelers will appreciate our Union Square hotel's modern event venues with 16,648 square feet of space, advanced technology, open-air terraces and a highly-versatile Pacific Conference Center. Discover our well-located hotel for a memorable experience at JW Marriott San Francisco Union Square.
Overall 8,4 Excellent
Based on 361 reviews
All reviews
- All reviews
Excellent
10,0
Pros: The room was so cozy and spacious.
Excellent
8,0
Pros: I had a really great first time experience at this hotel. One of the things that I liked about this hotel is that you don't feel like you're staying in a San Francisco boutique hotel (aka tiny, narrow walkways, tiny lobby's). I've been to SF a number of times and stayed in boutique hotels and after a while they get kind of eh. The JW Marriott was fantastic. It was clean, in a great location, and every one was helpful. The bathroom was very luxe, which is why I chose this hotel versus the Marroitt. I used the gym in the morning and it was clean and had your standard requirements for a gym. I would def recommend this hotel to others!
Excellent
9,0
Pros: Great Bathroom shower and nice bedding
Excellent
8,0
Pros: All of the above. However, they did not have our reservation in their system.
Excellent
9,0
Pros: Incredible bathroom.
Excellent
8,2
Pros: Concierge excellent, skyline lounge very nice, staff very courteous.
Good
7,1
Pros: Room size was huge as we got the corner room.
Excellent
10,0
Pros: This hotel meet my expectations more than I was thinking It's a perfect hotel. I will definitely staying in Bonvoy Marriott again and again Thanks
Excellent
8,0
Pros: close to central downtown.
Excellent
9,0
Pros: Breakfast should have included all 4 adults
Excellent
10,0
Pros: Comfortable, quiet, convenient - what's not to like?
Excellent
10,0
Pros: Loved it. Staff, room, location, valet park everything was unbelievable. Staff so friendly and helpful Room so clean and updated location perfect, near by Union Square and stores Park is a little Bit expensive but they were so fast
Good
7,0
Pros: Super location. Nice staff. Clean.
Details
Reviews
Overall 8,4 Excellent
Based on 361 reviews
Cleanliness
8,8
Comfort
8,8
Location
8,9
Services
8,3
Staff
8,3
Value for money
7,5
10,0 Excellent
Pros: The room was so cozy and spacious.
Cons:
8,0 Excellent
Pros: I had a really great first time experience at this hotel. One of the things that I liked about this hotel is that you don't feel like you're staying in a San Francisco boutique hotel (aka tiny, narrow walkways, tiny lobby's). I've been to SF a number of times and stayed in boutique hotels and after a while they get kind of eh. The JW Marriott was fantastic. It was clean, in a great location, and every one was helpful. The bathroom was very luxe, which is why I chose this hotel versus the Marroitt. I used the gym in the morning and it was clean and had your standard requirements for a gym. I would def recommend this hotel to others!
Cons: I was a little bummed that our drain didn't close. I wanted to take a bubble bath but wasn't able to. I would have complained but we were only staying for one night
9,0 Excellent
Pros: Great Bathroom shower and nice bedding
Cons: It did not inform us that all parties needed a room key to enter back onto the premises after midnight. We had different schedules (there was 4 of us) and this should have been told to us - a note was posted, but after midnight.
8,0 Excellent
Pros: All of the above. However, they did not have our reservation in their system.
Cons: Perfect location!
9,0 Excellent
Pros: Incredible bathroom.
Cons: Hotel bar drinks were ridiculously priced. $13 for a draft beer?!?!
8,2 Excellent
Pros: Concierge excellent, skyline lounge very nice, staff very courteous.
Cons: Seating area in room very limited. Too small for price.
7,1 Good
Pros: Room size was huge as we got the corner room.
Cons: We stayed for 2 weeks but treated as ‘normal’ guest. Nothing special was done to wow us.
10,0 Excellent
Pros: This hotel meet my expectations more than I was thinking It's a perfect hotel. I will definitely staying in Bonvoy Marriott again and again Thanks
Cons:
8,0 Excellent
Pros: close to central downtown.
Cons: no restaurants available and not a great location. would have been better closer to the wharf - there is not a lot to do downtown.
9,0 Excellent
Pros: Breakfast should have included all 4 adults
Cons: No breakfast for all adults
10,0 Excellent
Pros: Comfortable, quiet, convenient - what's not to like?
Cons:
10,0 Excellent
Pros: Loved it. Staff, room, location, valet park everything was unbelievable. Staff so friendly and helpful Room so clean and updated location perfect, near by Union Square and stores Park is a little Bit expensive but they were so fast
Cons: more options on the breakfast menu
7,0 Good
Pros: Super location. Nice staff. Clean.
Cons: Internet not free. Public internet stopped working when I tried to use it
Take a restful break from San Francisco's vibrant downtown area in our reimagined, luxury retreat at JW Marriott San Francisco Union Square. Our 4-Star hotel is an ideal choice for a vacation in the heart of Union Square near San Francisco's most notable points of interest, including Chinatown, SFO, Fisherman's Wharf, Ghirardelli Square and the Financial District. Exquisitely appointed, our spacious Union Square accommodations feature refined furnishings and sleek, spa-inspired bathrooms. Boost your energy with an invigorating workout in our hotel's modern fitness center or enjoy fine dining in our delicious restaurant with locally-sourced San Francisco cuisine and artisanal cocktails at Level III. Business travelers will appreciate our Union Square hotel's modern event venues with 16,648 square feet of space, advanced technology, open-air terraces and a highly-versatile Pacific Conference Center. Discover our well-located hotel for a memorable experience at JW Marriott San Francisco Union Square.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
With a stay at Hotel Zeppelin San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from SHN Curran Theatre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events.
Overall 8,3 Excellent
Based on 628 reviews
All reviews
- All reviews
Good
7,0
Pros: location
Good
7,5
Pros: Loved the location and styling.
Excellent
8,0
Pros: The decor/style and the location
Excellent
10,0
Pros: Comfy rooms
Excellent
10,0
Pros: Mirna and the rest of the staff were incredibly warm and welcoming. They went out their way a number of times for us from check-in to a room transfer and room service. Her food and drink recommendations were on point. The fireplace and food at the bar downstairs was a great addition. Music memorabilia is also a unique and charming appeal.
Excellent
10,0
Pros: Cool interior design & friendly/helpful staff.
Good
6,2
Pros: Beautifully designed hotel and room. Comfy bed. Good location.
Excellent
10,0
Pros: Great location, awesome vibe & decor, there is a game room & restaurant/bar. The bed was so comfy!
Excellent
10,0
Pros: Roominess, Lounge Location
Excellent
10,0
Pros: Great bed and linens
Excellent
8,0
Pros: Location, location, location
Excellent
8,0
Pros: The location
Good
7,0
Pros: great location. nice staff, excellent service, available communication (internet, phone)
Excellent
8,0
Pros: The staff was amazing. We also had every comfort at our fingertips without any pretentiousness or high prices.
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Cons: $self.cons
Good
7,0
Pros: Daily greetings from the hotel staff. Very helpful concierges. Housekeeping not being stingy with towels. A restaurant on site.
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Cons: $self.cons
Good
6,0
Pros: The attention to detail regarding the comfort of the bed, the quality of the bed linens and pillows was evident and appreciated. I slept very well even though my room faced Post Street.
Details
Reviews
Overall 8,3 Excellent
Based on 628 reviews
Cleanliness
8,5
Comfort
8,4
Location
9,2
Services
8,3
Staff
8,4
Value for money
7,2
7,0 Good
Pros: location
Cons: room service - room minibar
7,5 Good
Pros: Loved the location and styling.
Cons: The room seemed tired and a little dirty. The carpet especially. We didn’t get a welcome drink as promised and the check in was rushed and a little unwelcoming.
8,0 Excellent
Pros: The decor/style and the location
Cons: Breakfast was not provided.
10,0 Excellent
Pros: Comfy rooms
Cons: A more gracious departure at checkout
10,0 Excellent
Pros: Mirna and the rest of the staff were incredibly warm and welcoming. They went out their way a number of times for us from check-in to a room transfer and room service. Her food and drink recommendations were on point. The fireplace and food at the bar downstairs was a great addition. Music memorabilia is also a unique and charming appeal.
Cons:
10,0 Excellent
Pros: Cool interior design & friendly/helpful staff.
Cons: Someone had left an open box filled with business documents and flyers across from the elevators that remained in the same spot for my entire stay. I still think the hotel is great, but this was just an odd detail.
6,2 Good
Pros: Beautifully designed hotel and room. Comfy bed. Good location.
Cons: The blanket in the closet had blood stains on it. The staff was apologetic and replaced it right away, but I would hope this would be caught prior to a guest's stay. Also, the TV didn't work.
10,0 Excellent
Pros: Great location, awesome vibe & decor, there is a game room & restaurant/bar. The bed was so comfy!
Cons: The majority of staff was great! However, both gentlemen I dealt with at the check-in counter could have been more friendly & helpful. Everyone was top notch.
10,0 Excellent
Pros: Roominess, Lounge Location
Cons: Parking was expensive and not included.
10,0 Excellent
Pros: Great bed and linens
Cons: Easier access to light switches from bed
8,0 Excellent
Pros: Location, location, location
Cons: Stayed 2 nights. The front desk was consistently understaffed no matter when we passed by. In consistent treatment. 1 front desk person giving free upgrades in front of other customers. Others not offered free upgrades, only an upgrade for a fee.
8,0 Excellent
Pros: The location
Cons: The room smelled of mold, bathroom door did not close (no privacy) and it was very loud in the room (you could hear most every conversation).
7,0 Good
Pros: great location. nice staff, excellent service, available communication (internet, phone)
Cons: The parking is too expensive, and there was no breakfast in the deal
8,0 Excellent
Pros: The staff was amazing. We also had every comfort at our fingertips without any pretentiousness or high prices.
7,0 Good
Pros: Daily greetings from the hotel staff. Very helpful concierges. Housekeeping not being stingy with towels. A restaurant on site.
6,0 Good
Pros: The attention to detail regarding the comfort of the bed, the quality of the bed linens and pillows was evident and appreciated. I slept very well even though my room faced Post Street.
Cons: The hotel is old and staid. Only so much can be done to mask this fact. I was disappointed and amazed that the "soaking tub" of the room description was in fact just an old bathtub. The continental breakfast included in the club level rate was very adequate, but required going to the dining room, not the 4th floor club level lounge per description.
With a stay at Hotel Zeppelin San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from SHN Curran Theatre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events.
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Laundry service
Business centre
No smoking
Air-conditioned
Storage available
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 5-minute walk of The Regency Ballroom and Van Ness Avenue. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Overall 8,2 Excellent
Based on 1 395 reviews
All reviews
- All reviews
Good
7,0
Pros: The decor was excellent.
Excellent
9,0
Pros: I loved the room decor - quirky, vintage comfort. The staff were welcoming, friendly and helpful.
Mediocre
2,0
Pros: The bed was big and comfortable. The location is good.
Excellent
9,6
Pros: I liked the live music and wine in the lobby! The Carlton also has a bohemian vibe the decoration and style! Very nice. Location was great too.
Excellent
10,0
Pros: We loved the hotel decor in the lobby, and room. The front desk staff were awesome, they upgraded us for free, and brought us whatever we needed to our room. The food in the restaurant in the hotel was AMAZING!! We can’t wait to go back for another stay!
Good
7,0
Pros: The location is a little far off. Still everything can be reached walking. Public transportation is near by I Dienst use it, though. Only when checking the streets running in parallel you find more Restaurants.
Excellent
9,0
Pros: Excellent vibe in this hotel. Friendly staff, free wine sampling in the late afternoon adds a nice touch. I had excellent quality of sleep in this hotel. Comfortable room and bed. I ended up extending my stay. Location is about 15 m walk to Union sq.
Excellent
10,0
Pros: It was very clean and friendly stay at Hotel Carlton.
Good
7,7
Pros: Friendly staff. Great location
Excellent
10,0
Pros: Hotel front desk was knowledgeable, very helpful with suggestions .
Excellent
10,0
Pros: Staff was really amazing and helpful. Room was clean and comfortable
Excellent
10,0
Pros: I had a nice corner room with a view. Windows could be opened for fresh air. Felt like home for a week.
Okay
5,3
Pros: Huge room, location.
Good
7,7
Pros: Staff are friendly, helpful and knowlegable. Room was spacious and comfortable.
Good
6,0
Pros: Good value for money, friendly and helpful staff, good location, and lots of free 'extras' such as free wi-fi, happy hour, personal safe...
Good
7,0
Pros: Warm, helpful staff. Quirky atmosphere (in a good way).
Good
7,0
Pros: the staff were great - in the resturant - great that the staff remenbered what we wanted for drinks - nice to have the hotel happy hour
Good
6,0
Pros: The location is perfect. Close to the city center, easy walking distance to anything and everything. Fly next door is excellent and the breakfast at Saba was great.
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Cons: $self.cons
Good
6,0
Pros: The staff were very friendly, the service was wonderful. The atmosphere they create in the evenings with the free wine was very nice.
Good
7,6
Pros: The hotel was fabulously quaint and centrally located to all that I chose to do in S.F. I and my roomie truly enjoyed our stay and will come again.
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Cons: $self.cons
Good
7,6
Pros: Our stay at this hotel was first class. The reception staff are very welcoming and extremely helpful. Rooms were spacious, spotlessly clean and had wonderful beds. A great experience - and so green too
Good
7,6
Pros: the room was comfortable ,the hotel staff were excellent.
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Cons: $self.cons
Details
Reviews
Overall 8,2 Excellent
Based on 1 395 reviews
Cleanliness
8,6
Comfort
8,2
Location
8,2
Services
7,9
Staff
9,0
Value for money
7,6
7,0 Good
Pros: The decor was excellent.
Cons: The bed was too firm. Parking was a mild hassle. The extra charges for the amenities was a little irritating. 15 dollars a day for slow internet and a filtered water drinking fountain on every floor was a bit much. The bathroom had way to little co
9,0 Excellent
Pros: I loved the room decor - quirky, vintage comfort. The staff were welcoming, friendly and helpful.
Cons: The restaurant wasn’t open but it was early March and it might have bern impacted by COVID-19.
2,0 Mediocre
Pros: The bed was big and comfortable. The location is good.
Cons: DO NOT STAY HERE I had a horrific experience trying to get out it South America due to the Corona virus border closures. I arrived at 2am and my room was freezing cold and smelt mouldy and dirty. I started sneezing from the dust and dirt on window sills, surfaces and the carpet needed vacuuming. Also the floor of the bathroom was slimy and unclean. The phone was covered in dirt and the coffee machine didn’t work. The bed linen smelt like curry or some kind of food. A woman who I think was the manager had no compassion for my situation and was rude and clinical! I told her about the state of my room and she offered me no compensation nothing! I needed a late check out due to a flight cancellation and she charged me a full night for a dirty horrible hole of a room. I was already tired and stressed and she was awful and calculating! No compassion or customer care!! PLEASE NOTE Gio was on duty when I left and was kinder.
9,6 Excellent
Pros: I liked the live music and wine in the lobby! The Carlton also has a bohemian vibe the decoration and style! Very nice. Location was great too.
Cons:
10,0 Excellent
Pros: We loved the hotel decor in the lobby, and room. The front desk staff were awesome, they upgraded us for free, and brought us whatever we needed to our room. The food in the restaurant in the hotel was AMAZING!! We can’t wait to go back for another stay!
Cons:
7,0 Good
Pros: The location is a little far off. Still everything can be reached walking. Public transportation is near by I Dienst use it, though. Only when checking the streets running in parallel you find more Restaurants.
Cons:
9,0 Excellent
Pros: Excellent vibe in this hotel. Friendly staff, free wine sampling in the late afternoon adds a nice touch. I had excellent quality of sleep in this hotel. Comfortable room and bed. I ended up extending my stay. Location is about 15 m walk to Union sq.
Cons: I had breakfast once in the hotel restaurant; it was not bad but there were much better options outside.
10,0 Excellent
Pros: It was very clean and friendly stay at Hotel Carlton.
Cons: Everything was good, nothing to complain about.
7,7 Good
Pros: Friendly staff. Great location
Cons: Thin walls.
10,0 Excellent
Pros: Hotel front desk was knowledgeable, very helpful with suggestions .
Cons: Room door closes loud. Could get noisy.
10,0 Excellent
Pros: Staff was really amazing and helpful. Room was clean and comfortable
Cons: Nope
10,0 Excellent
Pros: I had a nice corner room with a view. Windows could be opened for fresh air. Felt like home for a week.
Cons: Everything was fine but the restaurant was over priced.
5,3 Okay
Pros: Huge room, location.
Cons: Some Cleanliness mistakes. For example the welcome brochure with hotel information had lots of stains on it.
7,7 Good
Pros: Staff are friendly, helpful and knowlegable. Room was spacious and comfortable.
Cons: Lack of access to hotel dining on Sunday and Monday nights- as a single female travelling alone this becomes a safety issue given the immediate location of the hotel
6,0 Good
Pros: Good value for money, friendly and helpful staff, good location, and lots of free 'extras' such as free wi-fi, happy hour, personal safe...
Cons:
7,0 Good
Pros: Warm, helpful staff. Quirky atmosphere (in a good way).
Cons: Thin walls, noisy city environment. Ear plugs are a must.
7,0 Good
Pros: the staff were great - in the resturant - great that the staff remenbered what we wanted for drinks - nice to have the hotel happy hour
Cons: no fridege - but htat seems to be the norm in USA
6,0 Good
Pros: The location is perfect. Close to the city center, easy walking distance to anything and everything. Fly next door is excellent and the breakfast at Saba was great.
6,0 Good
Pros: The staff were very friendly, the service was wonderful. The atmosphere they create in the evenings with the free wine was very nice.
Cons: The hotel was very noisy - you could hear people in the hall and in other rooms as well as everything happening on the street.
7,6 Good
Pros: The hotel was fabulously quaint and centrally located to all that I chose to do in S.F. I and my roomie truly enjoyed our stay and will come again.
7,6 Good
Pros: Our stay at this hotel was first class. The reception staff are very welcoming and extremely helpful. Rooms were spacious, spotlessly clean and had wonderful beds. A great experience - and so green too
Cons: The restaurant Saha is massively overpriced and poor quality compared with other similar establishments in the area. Would not recommend eating here. Plus they had the nerve to add a 20% service charge to the bill as we were international guests staying at the hotel. A rip off
7,6 Good
Pros: the room was comfortable ,the hotel staff were excellent.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 5-minute walk of The Regency Ballroom and Van Ness Avenue. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
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