Hotel Spero

Loved the friendliness of the valets. They were very helpful and welcoming. The room was tastefully appointed and very clean.

Hotel wouldn’t match online rates at the desk, and their rates were significantly higher per night than the major online booking sites. The add on costs were ridiculously high. There were no tea or coffee facilities in the room (although this was provided in the foyer between 6am and 10am; apparently this is what the add on fees pay for). The rooms were advertised as suitable for families, but are very, very small and not enough towels for everyone. There is nowhere to stow large pieces of luggage for people who have been travelling.

Staff was friendly and the hotel was centrally located.

This was my second time staying at the Hotel Spero while I was in town for a work event, though my experience this time may cause me to reconsider staying here going forward. The last time I stayed at the hotel I shared a room with a co-worker which included 2 full beds, this time i was staying alone so opted for the single king. When I first entered the room I was a bit shocked at the small size of the room, one king bed with a very large flat screen tv and a small chair and side table - definitely glad I was staying solo - but overall the room was clean and would work just fine for one night of travel. That night I started experiencing some issues. The walls of the room were paper thin (maybe this is why they hand you a welcome package that consists of 2 small water bottles and ear plugs). I could hear everything that was going on on the floor above me and outside my door. This was amplified by the fact that my door was only 4 feet away from the entrance to the room. Throughout the night and next morning wifi kept going in and on on both my Android phone and my MacBook laptop. When I contacted the front desk about the issue they said that there had been some issues, but that technical support had assured her the issue was resolved. When I told her I still couldn’t connect (after restarting my devices and and resetting my wifi) she abruptly apologized and said she would connect me to technical support. I was on the line with a technical support representative for 30 minutes - I was confused as to why I had to contact them myself only to be told later that there was nothing they could do because the signal was down. All in all this boutique hotel does have the pearks of being centrally located and relatively well priced, however I would encourage others who are in town for work purposes to rethink staying here, as the issues with noise and wifi definitely put me behind schedule for the day :disappointed: