Club Donatello

Location was fantastic, most staff were fair or good. Room and hall were beautifully decorated, in great shape. The restaurant was one of our favorite items in the hotel, great food and service!

Breakfast was only pastries delivered to the room, not what we were expecting at all, and we cancelled it after the first day...but after placing them in the microwave , they were very tasty, just really poor nutritionally. The 15th floor club area could be very cool, but was not advertised very well, and there were very few activities that would draw us there; they could make better use of this space by adding more activities and truly making it special, which is what we expected for the price of this hotel. Concierge assistance was great or poor, depending upon who was at the desk. We brought two drinks from the bar on our 2nd night, of 6 night stay, and presumed they would be picked-up by housekeeping the next day. But, the glasses never moved and remained in our room until sometime after we checked out, we thought that was rather poor to have these dirty glasses remain throughout the stay.