Union Square Plaza Hotel

The point here is all about location! Terrific!

great location, clean room, good value

no air condition(only a fan) , slow & small elevator, no room safe

Great location and comfortable. Friendly staff.

Very noisy. No washing facilities.

The main thing I liked was that it was clean, had a bathtub and was semi updated. It could have been a little more updated. It was in walking distance to Chinatown if you like a big walk and walking distance from the BART, which was why I chose this hotel. When I couldn’t get my room key to work, the staff came up to help me.

I did not like that I paid for an upgraded room with a view and my wall shared a wall wth the elevator. Every time someone would use the elevator, which was quite often in the evening,I would hear click, click click as it traveled up and down because I am assuming it was old. I could not relax and watch TV or fall asleep because the noise would unexpectedly startle me as you never knew when it was coming. At 11 pm, I had to get dressed again to go down and tell the staff because no one answered the phone at the desk. I was on a 3 hour time difference, so it made it feel much later for me. The staff offered me a room in the back as to not hear the elevator, but it was smaller, no tub or outside view and the shower smelled, so I said I would make due with my room. After finally falling asleep, 3am my time, I was woken at 3about 3:30am by a mentally ill, homeless man screaming at the top of his lungs and banging on the lamppost. I guess that’s what I get for having the room toward the street. I probably didn’t fall back to sleep until 5am, then got up before 6:30am to be ready for my early tour. The room does not have a refrigerator or coffee machine, or rack to place your luggage on, so I had to have it on the floor and bend down to get my clothes each time. I did not want to totally unpack because I wasn’t staying long. I am not sure why the bedspread was taken away for my second night, which left me one less blanket to use if I was cold. This day in age, most hotel rooms have a fridge, this did not, but the staff was nice enough to store my yogurts in their fridge.