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Cons: Foid is really bad. Need to work in time.1 hours and 15 min lat to fly from lax

Pros: The cabin crew were excellent

Cons: Smaller que in Abu Dhabi at security

Pros: Entertainment and food were not bad.

Cons: The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard.

Pros: Food

Cons: Please stop overbooking....

Pros: Crew were great

Cons: Refreshments

Cons: Travelled business class and was ace experience

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: The crew were awesome. I was very comfortable.

Pros: Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate.

Cons: Qatar airways allowed us to take both separately and we could take up exit row if available without payment

Cons: My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai.

Cons: No it was good

Pros: Crew was very helpful for everything

Pros: Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress...

Cons: Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June.

Pros: The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight.

Cons: I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates

Pros: Food was really good and no delays. Entertainment also really good.

Cons: Can't really think about something.

Pros: Crew was attentive, friendly and helpful.

Cons: Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.

Pros: I had a nice exit row seat and the plane had a good selection of entertainment.

Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.

Pros: Crew and flight where amazing. Thank you

Cons: Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight.

Pros: Late departure, dirty, staff not friendly.

Pros: Entertainment system failed repeatedly.

Cons: Entertainment system failed repeatedly.

Pros: The crew was wonderful. We were in business class which was modest but comfortable.

Cons: Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers.

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: Aircraft very comfortable, superb entertainment system. Crew friendly.

Cons: Crew didn't go out of their way to serve...they did their job capably, but no more.

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Pros: Comfortable seat and fairly friendly crew

Cons: Better reception and understanding at the airport. The staffs are not considerate.

Cons: Late departure. Rush to connect.

Cons: Head support for 6 feet plus people on seats would be good

Cons: Flight got delayed 30 minutes

Pros: Just as I expected. And I made my last connection easily.

Pros: The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down

Cons: The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice

Pros: Onboard wifi

Pros: Crew was efficient and kept a busy flight organized.

Pros: They were very supportive.. Thanks.

Pros: This crew was better that last flight overall

Cons: Better seating arrangements

Pros: The crew was terrible. The aircraft from AUH to bangalore was in bad condition. My seat would keep coming back if reclined, my neighbour’s seat wouldn’t recline.

Cons: The airport in Abu Dhabi was a mess! There was zero organisation and etihad ground staff were not managing things either. My bag came back broken!

Pros: Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available

Cons: As above

Pros: Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money

Cons: They loose my luggage.

Pros: very friendly crew (we were flying with two small kids) who went above and beyond to make them as comfortable and happy as possible.

Pros: NOTHING

Cons: No options to change booking and the one given was absorbant pricing

Pros: Comfortable for that sort of journey

Cons: N/a

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Cons: KLM crew exceed our expectations

Pros: Food was phenomenal. Unbelievably good.

Cons: Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again.

Pros: Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines.

Cons: Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC.

Cons: too many little children

Cons: My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai.

Pros: Food selection. However, the snacks need to be readily available on long flights.

Cons: Entertainment is lacking behind other international carriers

Pros: Crew was wonderful. Entertainment very good.

Pros: Crew was very helpful for everything

Pros: Crew, food.

Cons: Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport.

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Pros: Pleasant flight

Cons: We were delayed & missed our connection

Pros: Yes

Cons: Everything was good

Pros: The aircraft

Cons: No overbooking next time!

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Everything was good except the Cooling

Cons: Cooling inside plane

Cons: Luggage claim in chennai

Pros: Was punctual. Crew little neurotic

Pros: The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down

Cons: The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice

Pros: Flight was on time, baggage was quick, got out of airport and on my way.

Cons: Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot

Pros: Great service & very comfortable lie flat business class seat for this red eye flight.

Pros: Amazing crew. Great service in economy.

Cons: Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT.

Pros: All

Cons: To be cabin in business class

Pros: The crew good except one man i guess from India

Cons: The food was not good at all

Cons: My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai.

Pros: Everything was good except the Cooling

Cons: Cooling inside plane

Cons: Travelled business class and was ace experience

Cons: Flight got delayed 30 minutes

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.