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Pros: Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness.

Pros: Excellent crew. Very good food. Comfortable seats.

Pros: I love your hostesses

Pros: Nothing really, seats were to close to each other and it was a painful flight for 20 hrs

Cons: Leg-space between seats specifically when the person in front of you reclines

Pros: Crew

Cons: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Pros: Wonderful on board service from the crew

Cons: Staff was very friendly, courteous and helpful.

Cons: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Cons: Nothing

Pros: the crew were so nice

Cons: not enough room between seats

Pros: 10/10 would recommend..

Pros: N/A

Pros: Great flight

Pros: Crew was friendly

Cons: Food

Pros: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time

Cons: The business class seat felt a bit claustrophobic when in lie flat mode

Cons: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.

Cons: Swiss perfect as always, Barcelona ground worker disaster, as always....

Pros: Great crew & good complimentary food

Cons: More seat pitch

Pros: Free food, relatively spacious

Cons: more food!!! REEE!!!

Pros: Very helpful crew. Quick boarding process.

Cons: Not much leg room, or space in seats.

Pros: Young crew, with positive attitude and very kind and helpful.

Pros: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Cons: More legroom

Pros: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Cons: Same airline coming from one place have different methods it’s a bit confusing.

Pros: Seats very comfortable

Cons: Nothing

Pros: Good food, service, and entertainment

Cons: The seats are not very cushioned

Pros: Comfortable

Pros: Trip was canceled

Cons: Trip was canceled without costumer exchange or rebooked

Pros: Young crew, with positive attitude and very kind and helpful.

Cons: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Pros: They were very nice! Always a smile, even after 10 hours with us!

Cons: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Pros: Lufthansa is a great airline.

Cons: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....