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Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions
Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions
Checkin and boarding staff at Delhi Airport is not cooperative with passengers Their behavior very humiliating . They don’t allow Lap top bag and Ladies’ purse/vanity bag which most of the airlines allow besides cabin baggage and check in baggages. They try to charge extra payment on the pretext of small variations which normally other Airlines staff don’t do. Airline staff should be courteous & cooperative but check in staff of Emirates Airline at Delhi was not so at all.
The individual attention the crew gives to passengers is commendable and I find them positively helpful.
I bought Business class ticket but they treated me like economic class. No lounge allowed at check inn I have to take stuff out while other passengers have more than 25 lb in bag. Because I bought tickets from other than airlines . It’s discriminations from airlines to passengers.
The service was fantastic. Not much could be done better
Crew in Hyderabad could have been more helpful they were only focused on ripping customers.
Overall experience was bad , one does not expect after travelling for 14 hrs in Boing 777-300 ER to be pushed in to a craft with a extermly poor seating pitch, no room for hand baggage in the luggege bins and extermly poor service quality. This patch made my overall expereince mediocre and would definetly look for better choices when flying in or out of Delhi in future.
Crew was not good and service was bad. Not happy
Over all good service but from Dubai to Delhi horrible service. Not happy
Cabin crew were not welcoming.was expecting excellent after traveling in Emirates from Houston to Dubai.
They have misplaced my one checked bag which I have not received in Philadelphia and have lodged complaint with American Airlines, the staff of Indigo was rude with us, at the checking counter, I think she purposely withheld my one of the checked bag, because the American Airlines staff told me that bag was not received at Doha airport. Kindly help me with one of my checked bag to get it. My flight was from Mumbai to Doha and then Doha to Philadelphia.
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
The business class experience was awesome - I will be using QATAR airways again and it'll be business class again - appreciate the privileges afforded to the business class clients - thank you.
Terrible airlines - suffered entire flight due to food poisoning from stale food
Only negative was dostancevto transfer in Doha with no big golf carts to help us. Walked over 2 miles.
Qatar Airlines code share with Indigo has been a terrible experience for me on these notes: 1. Indigo changed by flight without informing me of the change, they did not ask me if I am okay with the change. I discovered this change when I was trying to do online check-in through the Qatar mobile app. When I called Qatar customer support, they mentioned Indigo changed my flight due to the original flight being cancelled, but the fact is that flight was scheduled and departed correctly, it was never cancelled. 2. When asked why my flight was changed without informing me, they mentioned that they sent email/phone call to my travel agent, and it is was my travel agent that did not inform me, which again was another false statement. 3. I called Qatar Airlines (third call on the day of my trip) to request them to put me back on the same flight, they mentioned that they could for an extra $2500, as the original class I was booked on was not available, we are still talking economy only not business class, I said no way. 4. I called the travel agent, and they mentioned that they will work with Indigo and asked me to be prepared to travel on the later flight I was bumped to. While I was making my hotel/taxi arrangements for the new flight, I got a call and email saying they were able to get me on the original flight with no extra cost. So, after 2+ hours of talking to customer support, and a lot of stress on my last day of vacation, I flew back as originally scheduled, but this nightmare is just a horrible experience that I will never fly on Indigo/Qatar again. Thanks and regards, Vijay
Ambience of the aircraft was great. Spacious seats with sufficient leg room in economy class. The layover could have been shorter.
Good and comfortable flight Helpful crew Decent food and drinks
Just snacks, could have more options.boarding was good. Everything else was good. We had a very bad experience with Qatar airways. We were deplaned a few minutes after boarding the flight. Had to wait 8 hours at the airport for the next replacement aircraft to take off. Had a harrowing experience. Were offered coupons for a small meal at the airport. Uncertainty caused a lot of stress and I got a cold and flu like symptoms.
Very Old flight. I didn’t expect to see this old flight. The entertainment system was very poor for a 15+ hours flight. The staff was amazing and food could is no bad could be better.
Paying for reserved seats and never received the seats I paid for !! Just fake and a surprise out of their " box "
They use a smaller international plane and quarters are tighter, space smaller, and the flight is still 12 hours, then fight attendants are ruff, food is bad, cherry juice spilled by flight attendant and she comes back to ask why have we not changed yet could it be we didn’t have any clothes to change into and seat is all wet and we had to sit there for 12 hours
My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.
Everything was great Turkish airlines should show the same attention to international flights.
Crew on this flight was terrible. Especially one practicular female , she was harassing us and other families with children. Flight was good overall, if not her being rude and aggressive
Very cheesy food in both options - had to pass. Boarding with open doors (winter)
Leaving on time would have been a good start . Sat in plane while they cleaned around us . We got to Turkey raced to our next flight to see plane sitting at the gate 5 minutes before departure time to be told “ plane is gone “ while obviously it wasn’t . Showed them time on my phone before departure. Then “ gate is closed “ . Then he said “Instead of talking to me you need to go talk to someone else to get another flight “ . We booked business class no service waited in line to have to rebook same flight day later. Offered hotel room but wait for a bus to heard us to what I’m sure would have been cheap hotel. Opted for private cab and decent hotel at our own expense. Bad service at ever turn . NEVER TURKISH AIRLINES AGAIN !
I requested a special meal (kosher) several months ahead of the flight . It was listed on the Turkish air website that I had a kosher meal. In-flight, there was no kosher meal. I was not able to eat during the nearly 8-hour flight. There also was no kosher meal on the second leg of the trip. The flight attendants said there was nothing they could do. They had no idea why the kosher meal was not provided. Very bad meal service.
We were traveling first class. Checkin counter lady and her manager, both were in bad mood and did not treat us well about checking in the handbag. The gate agent took care of it right away. I travel Turkish twice a year in first class. No one has ever refused to check in the hand bag. Not sure, why this agent and her manager refused. Everything else was excellent.
It would be good to choose between a Turkish based meal and an American meal option.
Seat in front of my wife was broken so it reclined further than normal and without having to push the recline button so my wife had absolutely no room the entire 17 hour flight. My seat was broken and wouldn't recline at all. Also.. my tray table was sticky and dirty right away before I even used it. Also...the floor in the back of the plane from our row of seats on back was totally soaked and both times we landed water came rushing out of the food/servant area like a flood onto the same already wet carpet. It got everything wet that was placed around our feet...including our shoes and socks.
Flight was smooth but unnecessary long because we had to refuel at FCO Rome. Air hostesses service and response to call light could be better. Both planes were old with broken seat arms and toilets. Why Africans had to be given the farthest Gates is what baffles me and why we have to pay for Aisle seats I found really strange. Is there ever an end to ripping people off even after paying over $2300 for one seat.
Luggage delayed for one day. I called customer service, and they had no info and no empathy. Boarding was very disorganized and chaotic. We went nearly 7 hours with no food or snacks on the flight. This is not an airline that has respect for its passengers.
The wifi service was really poor I try to use it the service was extremely poor if that could be improved that will go a long way
I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.
Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.
Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though
Crew was good, boarding mediocre, food choices were limited, seating was not comfortable
Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..
I request kosha food all my flight but this flight didn’t imclude my kosha meal.
The food is good, but i am nit used to those foods so I can’t really be more detailed.
Entertaiment center needed on that flight. I dont like to use my phone for entertainment.
Good leg room and I picked the seat in last 24 hours. Food was tasty with 2 full meals and first one smaller. The crew as expected courteous and on their toes serving extra water and items in between.
Excellent service and great help when i traveled with broken leg
The legs room was not enough at all. The seats are not comfortable enough for long journey but other than that it was very good