Pros: "generally good overall for a 14 hour long flight"
Cons: "legroom could always be better for me......but this was similar to most other airlines"
Cons: "Solid flight. Emirates always delivers. Nice snack meal on 60 minute flight."
Pros: "The entertainment is very good and it's a smooth ride."
Cons: "Sometimes the crew could come across as brass and disappear for long periods. Also, how do you ever tell the person next to you, who's bigger than you, to try not to bump you every time they move. Definitely made for a not very comfortable flight."
Pros: "Great crew and entertainment"
Cons: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"
Pros: "Great food. Had my own row, very comfortable. Kind and helpful crew. Amazing entertainment options."
Cons: "I do not find anything to complain. My first choice will be Emirates."
Cons: "I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth."
Pros: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Cons: "Waiting inconvenience"
Pros: "good entertainment, great staff"
Cons: "plane a little older, but all in, it was fine"
Pros: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Cons: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
Cons: "Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration."
Cons: "I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!"
Pros: "Staff were professional and courteous"
Cons: "This was an old plane. Seats not as comfortable, and entertainment system was lacklustre."
Cons: "Extremely poor timing and communication. Departed over 2hr late and missed landing to the correct airport by 10 mins and so had to divert to an airport an hour away with poor coordination"
Pros: "The crew was nice, the food decent. I liked the selection of movies and was glad for a blanket and pillow and thought the headphones were a nice touch since most people have Bluetooth and it doesn’t connect to airplane TVs"
Cons: "I felt this seats could have been more comfortable, & I was very VERY disappointed that I had to check my carryon especially since it was a backpack and was not designed to check. One of my cosmetic products was even damaged because I had to quickly check my bag at the gate, to my final destination."
Cons: "this plane was 1.5 hours late - that was really the only problem."
Pros: "Crew was great. Accommodating and welcoming."
Cons: "Food quality could have been better. Snack was very poor before landing."
Cons: "They kicked me off the flight and I missed my husbands performance"
Cons: "It was terrible cold. We received no free food or drinks."
Pros: "British Airways is flying done right. They are a first class carrier, even when you're flying in coach!"