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Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"

Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Pros: The attendants and ground crew helping me was excellent.

Cons: They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25

Cons: They need to do better on food

Pros: Everything was good and nice. Had a good time and felt welcomed. Had a really good experience.

Pros: Nothing

Cons: Poor service and flight was dirty

Pros: Great crew

Cons: The food didn’t necessarily agree with me but it tasted good and there was plenty of it.

Pros: Crew was wonderful. Entertainment very good.

Pros: Service, food, comfort, entertainment.

Cons: Seats are extremely uncomfortable..

Pros: yes

Cons: nothing

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Cons: Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri

Pros: Seating was good. Crew was good

Cons: Food could be better

Pros: Crew was excellent. Seats were uncomfortable

Pros: Officers in the airport are rude and offensive, racial discrimination.

Cons: Change their employees, arrogant, not professional

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.

Cons: The cabin was looking a little tired.

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: Just as I expected. And I made my last connection easily.

Cons: Staff rude and short

Pros: Onboard wifi

Pros: Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional

Cons: I had exhausted the entertainment system before I finished my first leg of the outbound journey.

Pros: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Cons: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Pros: Food was phenomenal. Unbelievably good.

Cons: Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again.

Pros: Crew was very nice, very helpful

Cons: 3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: I liked the fligth attendant

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Pros: Lie Flat beds in Business Class.

Cons: Meal service was very slow, and food was uninspiring. Essentially economy meals placed on proper plates.

Cons: Avoid flight delays. We missed our connecting flight on Dubai because of delayed departure from Nairobi.

Cons: The worst airline I’ve ever flown with! We missed our connection from Nairobi because they set off early and didn’t wait for us. The staff in all airports we rude (one swore at me!) they charged us obsense amounts for luggage we were under weight with all in all an awful experience. NEVER fly kenyan

Pros: Both segmrnts left on time. The on- flight crew were pleasant. The 787 on first flight comfortable in biz class for a nap. Food service well carried out by crew.

Cons: The 737 on second flight ....the long overnight one... Was very uncomfortable in biz class. On arrival in Nairobi...the hub city...there was no staff. A.c. no working or escalator in airport. Biz line for security not open. Food below average. No breakfast as we one meal.

Pros: Slow service.

Cons: Better communication!

Cons: Don’t be late

Cons: Not being 1 hour late

Cons: KLM crew exceed our expectations

Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....

Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.

Pros: La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema.

Pros: Entertainment and food were not bad.

Cons: The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard.

Pros: Picked me up from home in a Mercedes! Great, efficient service

Pros: v cooperative crew & helpful

Pros: Food was phenomenal. Unbelievably good.

Cons: Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again.

Pros: The crew was responsive

Cons: The live news

Pros: Easy to check in, outstanding crew!

Cons: Old, old, old plane! :(

Cons: Nothing

Pros: Flew Business Class with miles program (United). Lufthansa always gives good basic flight experience. Watched two movies so saved some time at home. Lounges are getting better every time I fly. They are especially good, understandably, in Frankfurt.

Cons: Nada. They get the job done.

Pros: Crew was professional, kind and capable. Everyone went smoothly and on time. The downstairs bathrooms were great: roomy, clean and FIVE of them so no waiting!

Cons: The food was just okay. A better choice of wine and more selection of spirits would be nice.

Pros: Seats were good, flight attendants cordial.

Cons: It took forever for the passengers to get on the plane and seated for us to take off so we left late. We arrived late in Munich so I had to practically run to my next flight. Thankfully was in the same terminal.

Pros: Crew were great

Cons: Refreshments

Cons: Staff rude and short

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Cons: Doesn't

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Cons: Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude.

Pros: NOTHING

Cons: No options to change booking and the one given was absorbant pricing

Pros: The crews are always awesome. The food great especially since they always have cherry juice, my favorite!

Cons: The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way.

Cons: Crew could have been more pleasant