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Cons: Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 14:45 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late.

Pros: ok

Cons: very short flight

Cons: To learn that the flight was over 3 hours later was a problem for different reasons : - what to do in a airport during 3 hours ? - we arrived in St Denis at 11:10 pm, + luggage time so nobody could come to pick us

Pros: Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff.

Cons: Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis (Mauritius). Wanted to get food at airport in Reunion as we got to Reunion at 8:25 pm and had left home (to get to airport in Antananarivo at 2:30 pm, were only served a small snack on flight - it was only 1 hour long), but there was no ATM in the terminal and the only place serving food did not accept international credit cards.

Cons: Air Madagascar is a disaster. Of the four flights I took with them during my trip to Madagascar, two flights were canceled and had to be rescheduled. All four flights were at least at hour late with no warning, and on one direct flight they neglected to put my bags on the plane. Most unrealiable airline I've experienced in all my travels.

Pros: very few people on the plane

Cons: ran out of bottled water

Cons: At least,the flight took off at early morning,no delay or cancel.

Pros: Getting away from that aweful plane and crew

Cons: The flight was hell, and I missed my 1350$ connecting flight to Toronto ! Garbage plane and staff

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Pros: seat not comfortable

Cons: more drinks along the way

Pros: Seats small uncomfortable

Cons: Bigger seats.

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Pros: Nothing in particular. The flight was fine.

Cons: The a/c system took very long to start working. We were sweating and dizzy because of the lack of fresh air.

Pros: Video selection was nice. Food was good.

Cons: Crew was a bit grumpy. The food and clean up was incredibly slow. I was actually impressed by how slow it was.

Pros: Very friendly and accommodating the entire flight!!

Pros: crew nice

Cons: crew incompetent at special meal requests. I did it online, called, and talked to gate agent. Yet, it still kept getting messed up.

Pros: Pleasant experience. Gate personnel and crew were friendly and helpful; plane and seating were comfortable.

Cons: No flight information signage at gate, and gate boarding public announcements were distorted. Besides being distorted, it was hard to understand the 'English' translated announcement.

Pros: short, easy flight

Pros: Left inn time and arrived a bit early only 12 14 passengers in a 36 pAX plane...

Cons: Small Cramped seats No power plugs...average food

Cons: Delayed flight with close connecting flight and none of the flight or ground crew were able to communicate with the connecting flight gate agents. No priority for deplaning and tarmac shuttle was given to those with close connecting flight. Had to sprint through airport and barely made connection.

Pros: Plenty leg room space.

Cons: Interesting to see that they use the older plains to routes to "not so developed" countries, where they seem to account China. On other routes, the airline seems to be using much better plains with better overall service. I will surely avoid use this airline on flights from / to China.

Pros: Crew

Cons: Seats (very uncomfortable) Leg room (way too little)

Pros: Food was very good.

Cons: Seats were cramped.

Pros: Staff were very nice, meal was good.

Cons: Cramped seating, full plane.

Pros: Crew was very pleasant and efficient.

Cons: Informed the day before via an email from the site that the flight was delayed. Arrived at airport on time, checked in. Once at the gate we all waited to board. Boarding time came and went with no information. Everyone waited. No information was announced and no one was at the gate. After waiting for over an hour with everyone in confusion, boarding was announced. No information, no acknowledgement.

Cons: Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 14:45 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late.

Cons: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.

Cons: More announcements about lateness of departure. Less breakable plastic glasses. Passing water out more e often. Better coffee- it was very weak. Better movie selection

Pros: Super confortable

Cons: No Gin & Tonic Bus transfer to airplane for international flight? Twice...?

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: Air Austral is a great airline providing top quality service

Pros: Great food, friendly crew

Cons: Late boarding wasn’t announced. Ran out of several drink items on flight

Cons: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.

Pros: everything

Cons: too little of ethanol on board (nothing)

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: Air Austral ok

Cons: When your company proposes flight which goes through Thailand, it should be clearly advised that there will be a visa that needs to be bought while going through the Thai immigrations, we spent around 14,000 Thai Bhats while incoming and outgoing. Very dictative country, I will never ever fly again through Thailand with Air Austral, I would prefer paying another Rs.10,000 to emirates and have a better service. The Hifly company that operated the flights from RUN to BKK and back, was a disaster, very uncomfortable and really bad service.

Cons: Disappointing

Pros: everything

Cons: too little of ethanol on board (nothing)

Pros: Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff.

Cons: Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis (Mauritius). Wanted to get food at airport in Reunion as we got to Reunion at 8:25 pm and had left home (to get to airport in Antananarivo at 2:30 pm, were only served a small snack on flight - it was only 1 hour long), but there was no ATM in the terminal and the only place serving food did not accept international credit cards.

Pros: I liked the fligth attendant

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Pros: Amazing crew!

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

Pros: I like the fact that the flight left the airport in TLE and landed in TNR

Cons: The cancelations, the general lack of information from any source within the airline and almost everything else about Air Madagascar except for the friendly flight crew and the benevolent employee who took pity on us and actually got us on the flight. We were scheduled to leave two days earlier so ALL of our international connections were missed. If you have any their choice of travel in Madagascar, use it instead.

Pros: Flight staff were very nice.

Cons: Flight delayed and rerouted without notice. If at all possible avoid Air Madagascar. At the very least, plan for the possibility of flight cancellations and extreme delays because that seems to be the norm.

Cons: Flight brought forward by 1 hour without notification, fortunately got to the airport early. One stop flight vs direct which was on original schedule. Chaotic boarding procedures. Avoid this airline if at all possible.

Cons: Air Madagascar is a disaster. Of the four flights I took with them during my trip to Madagascar, two flights were canceled and had to be rescheduled. All four flights were at least at hour late with no warning, and on one direct flight they neglected to put my bags on the plane. Most unrealiable airline I've experienced in all my travels.

Cons: Meal portions were very small... My asian veg meal that i ordered did not reflect on my seat number... The TV screens and remote need to be updated. Sound via the earphones was terrible.

Cons: They are charging me almost 3 times the agreed price for the round trip on my credit card!!

Pros: Great attitude and performance. No extra charges .

Pros: Video selection was nice. Food was good.

Cons: Crew was a bit grumpy. The food and clean up was incredibly slow. I was actually impressed by how slow it was.

Pros: It landed safely

Cons: Delayed 3hrs with no information just apologies. Toilets onboard not clean and leaking. Several trays broken. Coffe/Tea served by pouring over customers rather than tray with cup. Safety information only shown when landing. Staff bumped isle passengers several times (me 4 times) with no apology. Chaos in serving dinner as special meals and vegetarian meals sent to wrong seats.

Pros: Seat was very comfortable

Cons: Inflight entertainment could be much better. Not much choice of films, particularly latest ones. Headsets very uncomfortable and sound quality poor.

Pros: Crew

Cons: Seats (very uncomfortable) Leg room (way too little)

Pros: Staff were very nice, meal was good.

Cons: Cramped seating, full plane.

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: seat not comfortable

Cons: more drinks along the way

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Cons: At least,the flight took off at early morning,no delay or cancel.

Cons: Air Madagascar is a disaster. Of the four flights I took with them during my trip to Madagascar, two flights were canceled and had to be rescheduled. All four flights were at least at hour late with no warning, and on one direct flight they neglected to put my bags on the plane. Most unrealiable airline I've experienced in all my travels.

Pros: I was told by your people flight was cancelled Then you tell me to get ready to fly and other messages. If you billed my credit card refund it.

Pros: Not much to like about a flight that was moved from 9:30 am to 6:30 am. Ridiculous.

Cons: Out of the blue Air Madagascar decided it needed to charge for what had easily been carry-on luggage for all our other domestic Madagascar flights. They took 50 Euros for checking a small bag. That, of course, was on top of the preponing of the flight by three hours.

Cons: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.

Cons: Disappointing

Pros: Air Austral is a great airline providing top quality service

Cons: To learn that the flight was over 3 hours later was a problem for different reasons : - what to do in a airport during 3 hours ? - we arrived in St Denis at 11:10 pm, + luggage time so nobody could come to pick us

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Cons: The seats are uncomfortable

Cons: Entertainment is non existent. Plane is tatty.

Cons: Airport Addis Ababa is chaos.

Pros: Not much to like about a flight that was moved from 9:30 am to 6:30 am. Ridiculous.

Cons: Out of the blue Air Madagascar decided it needed to charge for what had easily been carry-on luggage for all our other domestic Madagascar flights. They took 50 Euros for checking a small bag. That, of course, was on top of the preponing of the flight by three hours.

Pros: I like the fact that the flight left the airport in TLE and landed in TNR

Cons: The cancelations, the general lack of information from any source within the airline and almost everything else about Air Madagascar except for the friendly flight crew and the benevolent employee who took pity on us and actually got us on the flight. We were scheduled to leave two days earlier so ALL of our international connections were missed. If you have any their choice of travel in Madagascar, use it instead.

Pros: Getting away from that aweful plane and crew

Cons: The flight was hell, and I missed my 1350$ connecting flight to Toronto ! Garbage plane and staff

Pros: very few people on the plane

Cons: ran out of bottled water