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Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Pros: Take off and landing was smooth

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Timely service is their main priority. Excellent

Pros: Nothing! They stole $140 from us!

Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.

Cons: how do you do that? Split my son who is a minor and myself? I checked in online and I received my boarding passes. Why does the system not received 'Bought' seats? this is extremely frustrating. I get to the airport early and need to waste time while you sort out your issue. This is unacceptable service. Tracy Pawson - JE164 on saturday at 15h10

Cons: Flight from KZN to Cape Town International. Most unprofessional ladies. Couldn't stop chatting about private business. Extremely loud. Had a friend who was off duty come to the front where they were working. She couldn't stop chatting. Also ,these ladies are a bit overweight ( some of them standards

Cons: Ineffective ground staff at guest services

Pros: The staff were fantastic, as usual.

Cons: no complaints

Pros: E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in

Cons: Zero,

Cons: knew 24 hours in advance and still no resolve

Pros: Short and sweet

Cons: Too short of a flight.

Cons: No delays

Pros: The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers.

Cons: Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks

Cons: They made me checkin a small bag

Pros: Service

Pros: Timely service is their main priority. Excellent

Cons: service and punctuality all good

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: Cheap flight.

Cons: Terrible landing.

Cons: Delay after delay with a lack of timeous communication. Pathetic.

Pros: Punctuality, comfort

Cons: Check in made us queue for 15minutes before actually checking people in.

Pros: The crew was friendly and helpful.

Cons: Boarding times were totally messed up. Boarded an hour later than the scheduled time.

Pros: Hospitality

Cons: All is awesome

Pros: Easy to check in - yummy sandwich and friendly crew

Cons: Comfort - paid food by card only available

Pros: Crew helpful. Reasonable amount of leg room

Cons: Good value for money

Cons: They give my seats to other passengers and the move me and my girlfriend to different plac, although I have been charged for the seats.

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Timely service is their main priority. Excellent

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Pros: Welcoming crew and good service

Cons: Upgrade to business

Pros: just arriving home safe

Cons: No choice on Breakfast meal. No halaal meal

Pros: Not on the flight

Cons: Connecting flight was late

Cons: My bags never arrived on time.

Pros: Excellent assistance

Cons: Nothing

Pros: Short and sweet

Cons: Too short of a flight.

Pros: Boarding and disembarking the plane using both front and rear doors was fast and efficient. Luggage was retrieved quickly.

Cons: Shuttle to plane stood stationary for 15mins.

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Cons: service and punctuality all good

Pros: Take off and landing was smooth

Pros: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Cons: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Pros: Service and food

Pros: Comfortable seats and did not have to pay extra for a carryon luggage

Cons: The boarding process was quite chaotic and slow. There was no oversight of what people were putting in the overhead compartment so many were putting both their carryon suitcase and under seat bags up there leaving no room for our suitcases by the time we boarded. The flight attendants were eventually helpful in finding space by making people remove smaller items, but it was time consuming and avoided on most airlines we typically fly by enforcing bag rules as passengers are boarding.

Cons: Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5

Pros: Crew seemed to be well trained.

Cons: 4th flight out of 7 that was delayed and pilots are on strike.

Pros: Staff and comfort of this airline was great.

Cons: Flight was delayed by 2 and a half hours which is very inconvenient

Pros: Friendly staff

Cons: There was a Last minute boarding gate swap that resulted in lots of confusion between Durban and Cape Town passengers

Pros: nothing

Cons: nothing

Cons: Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether.

Pros: Color green is nice.

Cons: Flight delayed multiple times. Nothing complemtry even with long delays. Forced to pay for water. Online extra bag purchase was not working. After calling in, their system was also down. Forced me to pay extra price at the airport.

Pros: Relatively quick boarding procedures

Cons: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Cons: service and punctuality all good

Pros: Timely service is their main priority. Excellent

Pros: Take off and landing was smooth

Pros: Everything was really good. Very nice crew. I will highly recommend it.

Cons: I think it is one of the best.

Pros: Super great crew and super great seats

Cons: Nothing! It was great!

Cons: Just not enough room in the economy class, especially when the person in front reclines their seat.

Cons: All good.

Pros: Friendly staff

Cons: There was a Last minute boarding gate swap that resulted in lots of confusion between Durban and Cape Town passengers

Pros: Very comfortable seat, great crew

Cons: Offering card payment for food and drinks

Pros: Cheap flight.

Cons: Terrible landing.

Pros: Nothing

Cons: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.

Pros: Relatively quick boarding procedures

Cons: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.

Cons: Flight was extremely late. Food was pretty mediocre.

Pros: Easy to check in - yummy sandwich and friendly crew

Cons: Comfort - paid food by card only available

Pros: The staff were fantastic, as usual.

Cons: no complaints

Pros: Timely service is their main priority. Excellent

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Cons: My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver

Pros: Service

Pros: Seats were comfortable and plane was clean

Cons: Provide a hot drink and Small snavk

Pros: Friendly staff, easy check in. Professional and courteous on board.

Cons: Food could be better of course and the price could be better,