Daily cleaning, installation of cabin HEPA filters on flights to Durban
South African, Mango and FlySafair have waived their change and cancellation fees on flights to Durban King Shaka Intl. Confirm policies on booking site.
FlySafair does not allow booking a middle seat on flights to Durban King Shaka Intl.
The cheapest airline ticket to Durban from South Africa in the last 72 hours was R1 170 one-way, and R1 013 round-trip on the route from Johannesburg to Durban. The most popular route is from Johannesburg to Durban and the cheapest ticket found on this route in the last 72 hours was R856 round-trip.
In general from South Africa, Airlink, Cemair and Finnair fly the most to Durban.
Durban Airport is 29 kilometres from the centre of Durban. View on map.
Durban is served by Durban King Shaka Intl Airport, also commonly referred to as Durban Intl, King Shaka Intl, King Shaka Intl Airport, or simply Durban Airport. The airport code is DUR.
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Scores according to KAYAK customer reviews
Pros: "Flight was on time and crew was great"
Cons: "good short flight"
Pros: "Time keeping, plane was well sized and okay"
Cons: "Didn’t get a single sensible meal!"
Pros: "Attendant was professional"
Cons: "It was okay"
Pros: "Everything was good!"
Cons: "For a short flight on a small aircraft nothing could have been better."
Pros: "flight was on time food and drink"
Pros: "I was forced to give my carry on bag to be put in the hold. They said that it would not fit in the plane. When we got to our destination, i found that a large sum of money from my bag was stolen,"
Cons: "Security of our baggage should be better. And if you cannot fit the standard carry on bags, then please say so when people make their booking so that they can pack accordingly and do not bring carry on bags that they have to give up at the last minute. it is impossible to remove items last minute."
Pros: "Tayla the stewardess was very sweet!"
Cons: "Nothing. It’s a small plane!"
Pros: "Excellent service"
Cons: "Luggage was riffled through and item stolen"
Pros: "Everything was good"
Pros: "There was hardly anyone on the flight so I got a row to myself! Also the flight was fast and smooth and landed on time despite boarding about 45 minutes late"
Cons: "At the beginning they needed 8 people to move up front for take off which was weird but obviously not anyone’s fault, and if the flight was full wouldn’t have happened, so it’s probably not something that could be done differently but was just weird."
Pros: "Seats were noticeably more spacious than comparable airlines. Good entertainment system and selection of films."
Cons: "Location of plug sockets, very difficult to use."
Cons: "The staff at Vic Falls airport tried to charge me several hundred dollars for extra bag fees. The fee kept changing depending on who I was speaking with and when I agreed to pay with my AMEX they said they did not take AMEX so they eventually waived the fee. This was only done after showing the manager a printed copy of my booking which listed that passengers are allowed 2 checked bags each. This was all done in the office of the South African Airways who I assume was managing the Airlink flight."
Cons: "Johannesburg Airport was terrible and every where we turned in the airport we got misinformation and people tried to scam us for tips including airport employees."
Pros: "It was good just the way it is."
Cons: "Why put cheese on the cross bun not good at all."
Pros: "Boarding was on time, and flight went smoothly. Loved the timing, giving me the whole day to explore the area and move on to the National Parks in the area. Breakfast at Uppington Airport is the best!"
Pros: "Flight was on time. Efficient crew"
Pros: "Airport check in went quickly and smoothly! Waiting lounge was excellent!"
Cons: "Nothing to report."
Cons: "Lazy agent said we were too late but bags not booked through on connection which helped cause delay"
Pros: "Pilot effectively communicated about the fueling delay and the imminent storm."
Cons: "Refueling issue : After boarding we had to sit on the aircraft to wait for the refueling driver to arrive and fuel the aircraft. This resulted in a delay of some 20 minutes. ssue"
Pros: "The crew was nice, overall a good flight."
Cons: "Had to pay extra baggage on a long layover, because we couldn’t check our bags all the way. My husband amd I had seats next to each other and then when we got to the gate, they had switched his seat... not ideal traveling with a 4 month old."
Pros: "Economy seats are comfortable"
Cons: "The entertainment system works very poorly, it need to be upgraded! The quality of the image is very poor, the touchscreen does not respond easily and the stream is often interrupted by clips of ither movies or programs. This is unacceptable for a 14+ hours-long journey!"
Pros: "We were on a small cramped plane. The food was horrible."
Cons: "Rude employees at the counter in the airport."
Cons: "We were very upset as we missed our flight to Maseru due to circumstances beyond our control. As a result we had to pay for another set of tickets and pay for s hotel room as no other fflights that day. We arrived to airport in plenty of time however there was a backup at immigration. We waited 10-15 minutes than an employee had everyone in line move to a different line. By the time he slowly walked us over our plane had already boarded. The bus was still there but we were not allowed on. Also, the representative said the boarding was delayed 3 minutes. Actually they boarded early. All along way we were assured there was no problem making flight."
Pros: "The crew were great."
Cons: "The flight was delayed by 2 hours. We barely made our connection flight in Johannesburg, which resulted in us having to run through the airport. We did not have time to get dinner."
Cons: "With over 1.5 hrs to check in, guards allowed others to cut in front and my son was told no problem, he would not miss his flight. He did miss his flight and couldn’t apply his ticket to another flight. Had to pay in full to buy another ticket for a flight 5.5 hrs later. Not good!!"
Pros: "Quick cool spacious"
Cons: "They left us in a hot hot bus for a long time at terminal and on the run way."
Pros: "The plane from Antanarivo as on time - quite an accomplishment for Madagascar!"
Pros: "Comfortable transfer to Skukuza from Johannesburg"
Cons: "The flight was not listed on the departure monitors in the hall where we arrived. We had a hard time finding the terminal and then the check-in counters and the departure gate. If the flight would have been listed it would have been easier, no asking around required."
Cons: "Staff not so friendly"
Pros: "seats were nice"
Cons: "food was cold. no entertainment for 3-4 hour flight"
Cons: "The flights were not operated by South African Airways, so when we arrived to Johannesburg we had to take our luggage and register it again and make a second check-in. Because both flights were operated by airlines different from South African Airways we were not able to accumulate our One World miles."
Cons: "Spraying a very potent chemical in an already crowded small plane that send people home sick is not the best way to treat passengers. We do recognize there is probably a reason for doing it. Has the airline consider the impact on those with respiratory issue? Some passenger could not stop coughing until their final destination. Hope they find a better way."
Pros: "Everything was good - timely, service, check in, etc."
Pros: "The flight attendant was really friendly and accommodating. Flight was on time."
Cons: "Can add a few more options for snacks. The chips and candy are pretty crappy."
Cons: "No priority boarding. 15 minutes waiting inside a cramped bus. First three rows in plane are curtailed off but seats are exactly the same as the rest of the plane. Beverage selection was poor and again same as in economy. The lunch was the only difference: a plate of chicken instead of a sandwich. SO WHAT DID I GET FOR PAYING BUSINESS? a curtain, a plate of chicken and exclusive access to the toilet at the head of the plane. Shame on SAA for selling this as a SAA business flight. Or Kayak for wrong advertisement. In the future I will definitely not pay for business as it is absolutely not worth it and will try to fly this portion with Air Botswana"
Pros: "Seats wider (or seemed to be so) than most economy flights. Flight crew courteous."
Cons: "Have lived in Madagascar for almost two decades and have never seen such disorganized boarding. No signage, staff all the same uniforms (thus no visual clues), no gate noted on boarding pass. Very frustrating. Two Airlink flights were leaving at the same time due to a delay for one flight, so better communication needed. Plane toilet disgusting and would not flush."
Pros: "Flight was on time."
Cons: "I do not understand why the staff wait for all passengers to be on board and close the door to spray this unbreathable air spray. I was suffocating during a few minutes and coughed during the whole flight. My throat still hurts. The cheese sandwich was terrible."
Pros: "Efficient on time no hassle"
Pros: "Small plane but a very short flight, so its fine."
Pros: "short, easy flight"
Cons: "Lost baggage. Sent to Jouburg instead. Second day at Cape Grace in dirty safari clothes. Still no bags."
Pros: "It all went as expected. Today, that is excellent"
Pros: "I enjoyed looking out the window as we flew. Interesting countryside compared to what we have where I live in the U.S."
Cons: "Maun airport is small but it gets the job done. The people at the SAA counter were not well versed with checking bags to your final destination when you continued on from Johannesburg."
Pros: "South African Airlines is like flying years ago when you were given respect and special treatment. It's my favorite airline, by far. Actually, it's the only airline I like to fly. I've flown Delta, Lufthansa, KLM and United to South Africa - big mistake. SAA is what I wish all other airlines are. They are first rate."
Pros: "Pleasant experience. Gate personnel and crew were friendly and helpful; plane and seating were comfortable."
Cons: "No flight information signage at gate, and gate boarding public announcements were distorted. Besides being distorted, it was hard to understand the 'English' translated announcement."
Pros: "Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!"
Cons: "THe check in lady on the flight from Cape Town, was surly, rude, unhelpful, arrogant...just awful"
Pros: "Quick check in"
Cons: "Quants needs to upgrade they are falling behind in th bussness class game quiet badly This is my third trip in 4 years from Sydney to JHB and the service, seating etc is the same Tiered plans tiered overall"
Cons: "I was in the row next to the toilets which meant a constant stream of people using the toilet and queuing outside of it that makes sleeping impossible. The noise of the toilet flushing every two minutes is disturbing and the smell from the toilet really is rather unpleasant. Having paid for economy plus I expect a reasonable comfortable seat. Which is the point of paying the premium, otherwise I’d have just bought an economy seat. It’s poor design that creates an unpleasant experience for your customers."
Cons: "Baggage control very bad. Waited an hour for the carousel to deliver the bag"
Cons: "Baggage control very bad. Waited an hour for the carousel to deliver the bag"
Pros: "Crew helpful. Reasonable amount of leg room"
Cons: "Good value for money"
Pros: "Easy to check in - yummy sandwich and friendly crew"
Cons: "Comfort - paid food by card only available"
Cons: "When buying my ticket departure time was 19h25. When getting to the airport departure time on display was 19h35. No indication of delay. So why the difference in times?"
Cons: "No window at seat row 11, no warning about this at check-in"
Cons: "My ticket was cancelled because Kiwi did not pay the airline. It cost me tons of extra money, and seriously delayed my trip!"
Pros: "The airport staff went to great length to try and assist me but couldn't due to things not in their control."
Cons: "Checking in was a huge hassle as they checked by bags in all the way to Dublin but could only give me a boarding pass for one flight."
Pros: "Comfortable plane, excellent feedback from pilots regarding route, changes in altitude etc We had to drop a couple of 1000m to avoid bad turbulence. We were kept in the loop reg what was going on"
Cons: "Budget travel - so no food, entertainment or the like"
Cons: "Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether."
Cons: "All is awesome"
Pros: "Cost and quickness."
Cons: "Tiny cramped plane."
Pros: "Cost, speed of boarding and un-boarding."
Cons: "No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded."
Pros: "The frenlynes"
Cons: "Delayed with no communication from the airline"
Pros: "Hot meal a pleasant surprise."
Cons: "One hour delay. One piece of baggage lost, which arrived the next day."
Pros: "Relatively quick boarding procedures"
Cons: "My bag was clearly tampered with as is now the norm when flying domestically in South Africa."
Cons: "Limited legspace. I'm tall. Flysafair is better in that regard. They no longer take cash for payment, which could be a pain for some people."
Pros: "The staff were fantastic, as usual."
Cons: "no complaints"
Pros: "Lots of leg room"
Cons: "No complementary food"
Pros: "Color green is nice."
Cons: "Flight delayed multiple times. Nothing complemtry even with long delays. Forced to pay for water. Online extra bag purchase was not working. After calling in, their system was also down. Forced me to pay extra price at the airport."
Pros: "The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need."
Cons: "Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm."
Pros: "Boarded on time and for a very full flight without a hitch"
Cons: "No complaints"
Pros: "Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs."
Cons: "I couldn't get miles on my American Airlines program, even though they're a partner airline."
Pros: "Once the boarding started, it was efficient, and the crew were friendly."
Cons: "The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant."
Pros: "Almost only flight of the day on time."
Pros: "They can actually be on time. The best way of winning me over. Do as you say."
Pros: "Friendly helpful staff"
Cons: "Being delayed by 5 hours with a baby is not my idea of fun..."
Cons: "Always delayed. Again 2 hours. No communication from Kulula"
Cons: "Pathetic. 2 hour delay"
Pros: "Made a plan to have a BA plane ready iso of us having to be delayed. Well done"
Cons: "Why not have the ladders ready when we arrive from Cape Town?"
Cons: "Late as usual albeit due to weather conditions!"
Cons: "They give my seats to other passengers and the move me and my girlfriend to different plac, although I have been charged for the seats."
Cons: "Except for nuts and regular drinks no food was available that was complimentary."
Pros: "Drink Service and lunch"
Cons: "No air!"
Cons: "It was pathetic. Our flight was delayed and we had a connecting flight in Jhb. We were promised we will get priority disembarkment and there will be someone to escourt us through customs. We flight was supposed to land at 6 30 and we had to have boarded our next flight by 7:05pm. To my horrow we landed in Jhb at 7 10. Only got off the plane at 7:15 because the stairs took forever to come. There was no priority disembarkment and there was nobody waiting to escort us through customs and passport control. It was a complete nightmare having to jump queues and running to catch the next flight. Will never fly kulula again ."
Cons: "Flight was extremely late. Food was pretty mediocre."
Cons: "Delayed as usual. 1 week. 3 flights. 3 delayed!"
Cons: "knew 24 hours in advance and still no resolve"
Pros: "Boarding and disembarking the plane using both front and rear doors was fast and efficient. Luggage was retrieved quickly."
Pros: "excellent service"
Pros: "Short and sweet"
Cons: "Too short of a flight."
Pros: "With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing."
Pros: "Flight itself was not bad"
Cons: "The lead up was poor. Lies were told about delays. Should have departed at 14h35 and eventually only left at 17h24. Due to technical issues and not systems as originally stated. Really!"
Pros: "E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in"
Pros: "Easy check in"
Cons: "Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight."
Cons: "Better Movies and music"
Cons: "Seat antiquated, food was more economy than business"
Pros: "reliable, on time, clean and efficient."
Cons: "Boarding was a bit of a cluster. Partly the JNB airport design, partly the lack of order and organization."
Pros: "Cattle car"
Cons: "Really great and kind service."
Pros: "1. Friendly welcoming crew 2. Comfortable seats 3. Reasonable selection of entertainment 4. Clean amenities"
Cons: "1. Although i requested Halal food in advance, when i booked my flight, non was provided. 2. I got to the boarding gate, 10 minutes before the plane was initially scheduled to take off. I was the second last person to board the aircraft because there was a long queue at Passport control with only one officer for a prolonged period. The man at the final boarding checkpoint, insisted that i was late because of shopping, and insisted on me catching a new flight the following day. He said that they had already filled up the plane with Stand By passengers, and my bags had already been off loaded. I had to beg him to allow me to board, and eventually he did. About 10 minutes after the scheduled departure time, the captain announced that they were waiting for one more guest, and the flight actually left about 20 minutes later then schedule anyway. This series of evens led me to believe that the man at the boarding gate was trying to elicit a bribe from me."
Pros: "I didnt like anything about SAA business class"
Cons: "Seats have this kink in the middle when in flat position. No business class boarding, food was average to bad. Not impressed at all"
Pros: "Business class seats spacious, clean"
Pros: "Good leg room, pleasant stuff except for one exception"
Cons: "Terrible entertainment. Unresponsive cabin crew member to fact that the whole right hand aisle of the plane had no overhead lights or entertainment that worked. She merely told people she had rebooted three times and there was nothing else to do. No apology. Headphones were faulty on both outgoing and returning flights."
Cons: "Bumpy landing Delayed departure"
Cons: "The cabin crew members did not respond to my request to fix my screen having had brought it up to them on 3 different occasions and forcing me to then find a new seat in the middle of a 16h flight!"
Pros: "I liked the crew"
Cons: "SAA does not consider children and the elderly for priority boarding ; all other airlines give exceptional service to the elderly and children - especially for boarding. If you can make travel easier for parents with children and the elderly your ratings would improve. That's why SAA is bankrupt. The cheese snack served on this flight had also expired. Otherwise the crew were great and flight really good. Good pilots!!!"
Pros: "Comfortable seats for domestic flights. Clean plane"
Cons: "Domestic planes not big on entertainment."
Pros: "Wonderful crew and flight"
Pros: "Friendly crew and punctuality"
Pros: "I flew to RSA in the "old' aeroplane so it was a pleasant surprise to fly back in the new plane."
Cons: "The food. Not sure why the try to serve a hot meal when fruit cheese and crackers would be perfect. Muffin and cereal for breakast would have been lovely."
Pros: "I cannot say enough about the service from South Africa! Always smiling, always helpful and saying it’s their pleasure when you say thank you. It is top notch!"
Cons: "Can’t think of anything"
Cons: "Poor food and movie choice"
Pros: "Very hospitable crew at all times"
Cons: "Immigration/landing forms ran out"
Cons: "Now I am seriously delayed to my destination"
Pros: "Efficiency of the staff"
Cons: "Unfortunately the plane for our flight was faulty so we had to wait an hour for the next flight. SAA did a great job bringing in a bigger plane to accommodate everyone from our flight plus the hour later flight."
Cons: "Delays. Hadvto rush to catch connecting flight"
Pros: "We delayed a bit at JNB and there is no open working wifi . with such hours to spend at the airport, i would advise to have internet access for travellers. plz attend to this."
Cons: "Terrible experience with a kayak agent! I need my money back!"
Cons: "Dishonest and unhelpful airline"
Cons: "POOR SERVICE AT THE AIRPORT IN JBH."
Cons: "No power points"
Cons: "The ground staff was terrible !!!!!"
Pros: "On time"
Cons: "Too crowded."
Cons: "Inflight services were poor"
Cons: "Continued to lose my luggage."
Pros: "Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!"
Pros: "Had lots of space to stretch out"
Cons: "They lost our bags and it took a week to get them back."
Pros: "Boarding and leaving on time. Well organized. Great crew. They give us a sandwich for free, unexpected because in USA they charge for everything in economy. The best ..... we got the suitcases very fast. More than any another airline"
Pros: "The downstairs lavatories are genius!"
Cons: "Chicken slightly undercooked"
Pros: "Everything run like a clock"
Pros: "Nothing... We were bounced because they oversold"
Cons: "Bounced. Told us nothing. Seemed impressed that they were paying for an off airport hotel for us. Gave us a minor voucher that expires in a year and is not transferable so worthless."
Cons: "lost luggage"
Pros: "Vegetarian meals were good. Thank you."
Cons: "Not many movies to choose from that were not violent."
Cons: "I missed it due to the delay of LH"
Pros: "There was a lady having fit and vomiting and really not well, the crew looked after her amazingly until touch down!!!"
Pros: "Kensani Nyembe (especially) and her crew were excellent"
Cons: "The flight delay I experienced added 8 hrs to a 24 hour journey and despite assurances in Joburg from Lerate Lempe that I would be allowed access to the lounge at JFK airport, all I got was a 25 USD voucher in a rubbish restaurant in the terminal. Most of the customer service was poor (including the young lady who didn't take it upon herself to suggest next steps after informing me of the flight delay - her apparent lack of concern about that and time taken to rebook me a new flight was beyond belief). The food was substandard (quality and quantity given the 14hr journey) and in-flight entertainment didn't work for a couple of hours. The queues at JFK were slow moving, unnecessarily long and your people did not seem concerned with the fact that passengers had to stand in line for an hour at least to check in. To top that off, because your airline does not have the body scanners mandated by the US, all passengers had to have a secondary body search at the gate. Sufficing to say, SA Airways, you are being left in the dust by BA and Emirates."
Cons: "Special order meal not delivered without explanation."
Cons: "One hostess was very brusque and unfriendly. The curry beef was very hot (tasty but way too hot for I'm sure many of the passengers, especially children). And this was the second too hot curry I got from SAA."
Pros: "Check in"
Cons: "Not applicable."
Cons: "I really did not find anything to improve, it was a pleasant flight"
Pros: "My air hostess was very friendly and kind"
Cons: "Food for vegetarians"
Cons: "4 hs delay"
Cons: "No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience."
Pros: "The flight was on time and landed early"
Cons: "The bags could have come out earlier and the food could be better"
Pros: "The crew members are super friendly and caring."
Pros: "The crew were very attentive and there was a large variety of in-flight entertainment."
Cons: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."
Pros: "Lounges are good"
Cons: "We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others."
Cons: "Very narrow seats"
Cons: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"
Pros: "Friendly crew"
Cons: "Sears very uncomfortable flight was running 45 minutes late when it landed in Palma and due to a glitch couldn’t check-in on line"
Pros: "That the flight was on time."
Cons: "not applicable."
Cons: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"
Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."
Cons: "Better business class seats"
Cons: "Delayed, twice!"
Pros: "Friendly crew, new release films"
Cons: "Quicker boarding and better food"
Pros: "Crew were very good"
Cons: "Poor entertainment system"
Pros: "The safety video."
Cons: "Cleanless, dont charge people to change seats when the flight is not super busy...."
Pros: "Pleasant staff, very poor entertainment systems, screens too small and kept needing to be reset."
Cons: "Poor entertainment systems Plane too cold Only 1 meal Ran out of gin for the second flight in a row"
Pros: "Friendly crew and a good value for money flight"
Cons: "Very bumpy ride but this wasn’t anyone’s fault"
Pros: "Polite and funny crew"
Cons: "Snacks and drinks for money"
Pros: "Service was excellent"
Cons: "Entertainment system getting a bit long in the tooth on 747. Hot breakfast could have done with some colour"
Pros: "BA in South Africa run a clean efficient airline. Planes are new crew well trained and food is good."
Cons: "Preseating totally random no matter your status. Booked state of my choice well in advance and was presented at the back of the plane on check-in"
Pros: "Courtesy of tge british airway staff"
Pros: "Overall it was fine. Friendly staff, everything pretty efficient."
Cons: "Truly disappointed to find that BA has decided to charge for ANY beverage whatsoever, even tea. I have such fond memories of flying BA years ago. My husband and I so enjoyed the disposable plastic blue teacups that we brought them home with us and still use them as kitchen scoops all these years later. I know that may seem silly, but even without that nostalgic memory, it just feels SUPER unpleasant to have to pay for the basic (non-alcoholic) beverage service. Honestly, just charge a few bucks extra on the ticket in the first place."
Pros: "The boarding and crew was nice... no complaints."
Cons: "Did not realize that, at least, water was NOT complimentary ... food & drink had to be paid for. Bummer."
Pros: "No hassle with hand luggage"
Pros: "Seats were somewhat spacious."
Cons: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."
Pros: "Plane kept to time schedule fabulous"
Cons: "Traveling economy"
Pros: "Crew, boarding process, food, cleanliness, movie choices were all good."
Cons: "There should still be more leg room in coach. The screen in just my seat had a "loose connection", as it was a bit blurry sometimes -- enough to be annoying, but I still watched a movie OK. No other screens around me had the problem; they were crystal-clear."
Pros: "Efficient processes. All went to plan"
Cons: "Tight seating. Old plane. Entertainment screen sub par"
Pros: "Quick and efficient boarding."
Cons: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."
Cons: "The plane was actually about to fly off when it suddenly skidded to a stop. We weren't informed about the reason, but all of a sudden, the plane couldn't take off for over two hours. My family and I ended up missing our connecting flight home. BA tried compensating with food vouchers and rebooking us onto another flight, but our family got split up in the process and we were all assigned to different middle seats."
Pros: "Wine fantastic, crew fantastic, comfortable seats in biz on A380. Food selection diabolical"
Cons: "Food was awgul"
Pros: "Short smooth flight with unexpected food and drink service"
Pros: "Nice new plane. Spacey."
Cons: "Ba.com app is flaky. Looks like s/w not tested properly"
Pros: "Your staff were truly excellent, helpful and engaging."
Cons: "My TV worked only intermittently and I therefore could not relax and enjoy the entertainment..."
Pros: "Entertainment good, comfortable seats."
Cons: "Snack was pathetic, chips and chocolate. Lunch was not very good, only two choices. A lot of airlines have three."
Pros: "The entertainment, food and crew were good"
Cons: "The seats on the 747-400 were less comfortable than the Airbus 300 going to London. The airbus also provided several more inches of legroom."
Pros: "the Entertainment system"
Pros: "Made up for time due to a big tail wind"
Cons: "Took off late and had to wait 45 minutes for luggage"
Pros: "Flight was on time,actually ahead of time."
Cons: "Aircon was not efficient. Very hot in the plane."
Pros: "The entertainment system & the food."
Cons: "The seating was a little tight and there was no lunch before arrival..."
Pros: "Strong tailwind brought us in 30mins ahead of schedule."
Cons: "Nothing. Was a smooth and friendly flight. Cabin crew were courteous and efficient."
Cons: "Took forever to serve cold drinks and food. Said we were going to have a short flight due to tail wind so they would not serve hot drinks. Mean while we landed at the expected time of arrival."
Cons: "They were awful"
Pros: "The flight got us there safely."
Cons: "The security area was crowded and loud with a man shouting instructions you could barely hear. No one was helpful. No one was there to answer questions. An extremely unpleasant experience."
Pros: "Crew is very nice"
Cons: "Seats are pretty small"
Airlines flying to Durban have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Durban
Masks required on board, masks provided on flights to Durban
Social distancing seating
Middle seats unavailable to book on flights to Durban
Testing for antibodies, testing for symptoms for flights to Durban
Waiving of change fees. Search flexible flights to Durban