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Pros: the crew was nice and friendly. the blanket was nice and big

Cons: the entertainment screen wasn't very responsive. it would be nice to have more snack options (like chocolate, ice cream, etc.) like other airlines do for such a long flight.

Cons: 16 hour flight - but no WiFi. No power outlets to recharge laptop. Dreadful selection of movies / TV on the inflight entertainment system - and entertainment system’s audio function didn’t work properly so no audio for about half the duration of any movie.

Pros: The food was good for airplane food.

Cons: We were moved to 8 different pairs of seats in search of video/audio systems that worked and were unable to find any that worked properly. That's pretty bad. I travel every year to RSA and used to use Delta. As a result of this trip I may revert back to Delta

Pros: Not too late even though engine problem before takeoff

Cons: LEGROOM PLEASE. Also, for 16h flight a phone charger and an on-demand entertainment system could be considered.

Pros: Seat was awesome. Paid for business class. There were actually 2 stewardess out of the four working. A blonde and a woman of middle east descent.

Cons: Business first class. I was waiting foe the doors to open and not ome stewardess told me it was wrong door. Ran down to catch bus . They were closing the doors. Told them wait i am business. Omly one on the tarmat. Bus stopped. Doors ope ed and a African young man said go on. He packed me in the eco

Pros: plane felt comfortable

Cons: SAA always has problems with the tv screens, also the flight was empty and I asked for extra food during the services and flight attendant seemed to have a problem with it

Cons: They could stand to update their planes. The entertainment system is outdated and on both flights, my boyfriend’s audio was broken. Plus, no USB charging ports.

Cons: The food was bland and they didn’t have enough of each option. For one meal I couldn’t get what I requested and just barely got it for the second one.

Pros: I didnt like anything about SAA business class

Cons: Seats have this kink in the middle when in flat position. No business class boarding, food was average to bad. Not impressed at all

Cons: Very small, old seats. TVs are old and small and very slow to operate.

Cons: my tv didn’t work and after emailing multiple times, they still didn’t accommodate my vegan meal so I could barely eat.

Pros: Food an crew were amazing

Cons: Some of the tv did not work

Cons: Business class was a joke

Pros: Flight attendants

Cons: Was4hrs delay out of jfk

Delay

Cons: It was my mother's first time in the States. She had no form of communication with me. I requested wheelchair services for her but the airline never provided. She was hungry, tasty and sat there for almost 12 hours. I was told by the airline, they couldn't provide me with her whereabout. I wasn't sure if she was still in dulles or not. I am going to read the policy that states "airlines are not allow to provide provide passenger's status" .

Cons: I wasn’t able to make this flight. So I had to take the next one out which was only 24 hours later

Pros: Good leg room, pleasant stuff except for one exception

Cons: Terrible entertainment. Unresponsive cabin crew member to fact that the whole right hand aisle of the plane had no overhead lights or entertainment that worked. She merely told people she had rebooted three times and there was nothing else to do. No apology. Headphones were faulty on both outgoing and returning flights.

Cons: Plane was ancient, the entertainment system failed about 4 times! Food was not pleasant!

Cons: The cabin crew members did not respond to my request to fix my screen having had brought it up to them on 3 different occasions and forcing me to then find a new seat in the middle of a 16h flight!

Terrible airline

Pros: The entertainment was fine

Cons: The ground staff, flight attendants were terrible. The website didn’t allow me to pre book my food. There were no vegetarian options. I had no food. They didn’t offer me extra salad. There is NO leg room. The person in front of you lies in your lap. On arrival we had no gate and had to wait inside the airplane

Uncomfortable

Pros: The crew the amazing. Very kind and helpful.

Cons: The layout of the plane when picking seats was not the same as the plane itself. It was really cramped and uncomfortable for a 16 hour flight. Also SAA staff in RSA did not notify flyers that our flight was delayed until the plane landed at 21:20!

Pros: Comfortable seats for domestic flights. Clean plane

Cons: Domestic planes not big on entertainment.