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Low season | August |
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High season | January |
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Etihad Airways customer reviews
7,4
Based on 1 203 verified guest reviews
7,3Entertainment
7,2Food
7,8Crew
7,3Comfort
7,6Boarding
Pros +
Cons -
- "Very poor food quality, boarding member are a bit slow." (in 355 reviews)
- No entertainment system was working (in 101 reviews)
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second leg was more comfortable. Customer service in Abu Dhabi is okay.
Etihad seems to have a very strict luggage enforcement. I am a very light passenger compared to other passengers which are mainly heavier. I do not understood why airlines enforce the weight restriction so strictly. I was overweight luggage of 1.5kg, but am probably 10+kg lighter than the average passenger. Other airlines are far more accommodating. Poor customer service as far as I am concerned. If weight is such an important issue to an airline they should charge passengers by total amount of body weight plus luggage. To me just ridiculous.
Very good
Best airline
Ok
Great
Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.
Certainly! Here’s a more concise and refined version of your report, maintaining a polished and professional tone: --- Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.
Great!
Great!
Etihad Airways flight status
Fri 5/2
Etihad Airways route map – Which destinations does Etihad Airways fly to?
Find out which destinations you can fly to direct with Etihad Airways by entering your departure airport. If you want to know whether Etihad Airways flies a certain route, enter both the departure and destination airport before hitting search.Fri 5/2
All Etihad Airways flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 240 | Abu Dhabi (AUH) | Ahmedabad (AMD) | 3h 0m | • | • | • | • | • | • | • |
| 400 | Abu Dhabi (AUH) | Bangkok (BKK) | 6h 40m | • | • | • | • | • | • | • |
| 202 | Abu Dhabi (AUH) | Mumbai (BOM) | 3h 20m | • | • | • | • | • | • | • |
| 7 | Abu Dhabi (AUH) | Boston (BOS) | 13h 55m | • | • | • | • | • | • | • |
| 31 | Abu Dhabi (AUH) | Paris (CDG) | 7h 30m | • | • | • | • | • | • | • |
| 216 | Abu Dhabi (AUH) | New Delhi (DEL) | 3h 35m | • | • | • | • | • | • | • |
| 85 | Abu Dhabi (AUH) | Rome (FCO) | 6h 35m | • | • | • | • | • | • | • |
| 121 | Abu Dhabi (AUH) | Frankfurt am Main (FRA) | 6h 50m | • | • | • | • | • | • | • |
| 145 | Abu Dhabi (AUH) | Geneva (GVA) | 6h 50m | • | • | • | • | • | • | • |
| 410 | Abu Dhabi (AUH) | Phuket City (HKT) | 6h 45m | • | • | • | • | • | • | • |
| 5 | Abu Dhabi (AUH) | Washington, D.C. (IAD) | 14h 30m | • | • | • | • | • | • | • |
| 822 | Abu Dhabi (AUH) | Incheon (ICN) | 8h 35m | • | • | • | • | • | • | • |
| 302 | Abu Dhabi (AUH) | Islamabad (ISB) | 3h 15m | • | • | • | • | • | • | • |
| 3 | Abu Dhabi (AUH) | New York (JFK) | 14h 25m | • | • | • | • | • | • | • |
| 67 | Abu Dhabi (AUH) | London (LHR) | 7h 40m | • | • | • | • | • | • | • |
| 101 | Abu Dhabi (AUH) | Madrid (MAD) | 7h 50m | • | • | • | • | • | • | • |
| 125 | Abu Dhabi (AUH) | Munich (MUC) | 6h 25m | • | • | • | • | • | • | • |
| 79 | Abu Dhabi (AUH) | Milan (MXP) | 6h 35m | • | • | • | • | • | • | • |
| 9 | Abu Dhabi (AUH) | Chicago (ORD) | 14h 50m | • | • | • | • | • | • | • |
| 498 | Abu Dhabi (AUH) | Singapore (SIN) | 7h 55m | • | • | • | • | • | • | • |
| 21 | Abu Dhabi (AUH) | Toronto (YYZ) | 14h 10m | • | • | • | • | • | • | • |
| 401 | Bangkok (BKK) | Abu Dhabi (AUH) | 6h 45m | • | • | • | • | • | • | • |
| 203 | Mumbai (BOM) | Abu Dhabi (AUH) | 3h 20m | • | • | • | • | • | • | • |
| 8 | Boston (BOS) | Abu Dhabi (AUH) | 12h 25m | • | • | • | • | • | • | • |
| 32 | Paris (CDG) | Abu Dhabi (AUH) | 6h 55m | • | • | • | • | • | • | • |
| 217 | New Delhi (DEL) | Abu Dhabi (AUH) | 3h 50m | • | • | • | • | • | • | • |
| 86 | Rome (FCO) | Abu Dhabi (AUH) | 6h 10m | • | • | • | • | • | • | • |
| 122 | Frankfurt am Main (FRA) | Abu Dhabi (AUH) | 6h 15m | • | • | • | • | • | • | • |
| 146 | Geneva (GVA) | Abu Dhabi (AUH) | 6h 15m | • | • | • | • | • | • | • |
| 6 | Washington, D.C. (IAD) | Abu Dhabi (AUH) | 12h 55m | • | • | • | • | • | • | • |
| 303 | Islamabad (ISB) | Abu Dhabi (AUH) | 3h 25m | • | • | • | • | • | • | • |
| 4 | New York (JFK) | Abu Dhabi (AUH) | 12h 50m | • | • | • | • | • | • | • |
| 68 | London (LHR) | Abu Dhabi (AUH) | 7h 5m | • | • | • | • | • | • | • |
| 102 | Madrid (MAD) | Abu Dhabi (AUH) | 6h 50m | • | • | • | • | • | • | • |
| 126 | Munich (MUC) | Abu Dhabi (AUH) | 5h 55m | • | • | • | • | • | • | • |
| 80 | Milan (MXP) | Abu Dhabi (AUH) | 6h 0m | • | • | • | • | • | • | • |
| 801 | Tokyo (NRT) | Abu Dhabi (AUH) | 11h 35m | • | • | • | • | • | • | • |
| 10 | Chicago (ORD) | Abu Dhabi (AUH) | 13h 25m | • | • | • | • | • | • | • |
| 499 | Singapore (SIN) | Abu Dhabi (AUH) | 7h 20m | • | • | • | • | • | • | • |
| 22 | Toronto (YYZ) | Abu Dhabi (AUH) | 12h 55m | • | • | • | • | • | • | • |
| 288 | Abu Dhabi (AUH) | Lahore (LHE) | 3h 15m | • | • | • | • | • | • | • |
| 289 | Lahore (LHE) | Abu Dhabi (AUH) | 3h 30m | • | • | • | • | • | • | • |
| 446 | Abu Dhabi (AUH) | Manila (MNL) | 9h 15m | • | • | • | • | • | • | • |
| 447 | Manila (MNL) | Abu Dhabi (AUH) | 9h 40m | • | • | • | • | • | • | • |
| 800 | Abu Dhabi (AUH) | Tokyo (NRT) | 10h 5m | • | • | • | • | • | • | • |
| 241 | Ahmedabad (AMD) | Abu Dhabi (AUH) | 3h 10m | • | • | • | • | • | • | |
| 42 | Amsterdam (AMS) | Abu Dhabi (AUH) | 6h 25m | • | • | • | • | • | • | |
| 232 | Abu Dhabi (AUH) | Bengaluru (BLR) | 4h 5m | • | • | • | • | • | • | |
| 57 | Abu Dhabi (AUH) | Brussels (BRU) | 7h 5m | • | • | • | • | • | • | |
| 474 | Abu Dhabi (AUH) | Jakarta (CGK) | 8h 35m | • | • | • | • | • | • | |
| 416 | Abu Dhabi (AUH) | Kuala Lumpur (KUL) | 7h 20m | • | • | • | • | • | • | |
| 77 | Abu Dhabi (AUH) | Manchester (MAN) | 7h 55m | • | • | • | • | • | • | |
| 378 | Abu Dhabi (AUH) | Malé (MLE) | 4h 15m | • | • | • | • | • | • | |
| 143 | Abu Dhabi (AUH) | Zurich (ZRH) | 6h 35m | • | • | • | • | • | • | |
| 233 | Bengaluru (BLR) | Abu Dhabi (AUH) | 4h 5m | • | • | • | • | • | • | |
| 58 | Brussels (BRU) | Abu Dhabi (AUH) | 6h 25m | • | • | • | • | • | • | |
| 363 | Kozhikode (CCJ) | Abu Dhabi (AUH) | 3h 50m | • | • | • | • | • | • | |
| 475 | Jakarta (CGK) | Abu Dhabi (AUH) | 8h 5m | • | • | • | • | • | • | |
| 415 | Phuket City (HKT) | Abu Dhabi (AUH) | 7h 5m | • | • | • | • | • | • | |
| 823 | Incheon (ICN) | Abu Dhabi (AUH) | 10h 15m | • | • | • | • | • | • | |
| 419 | Kuala Lumpur (KUL) | Abu Dhabi (AUH) | 7h 5m | • | • | • | • | • | • | |
| 78 | Manchester (MAN) | Abu Dhabi (AUH) | 7h 10m | • | • | • | • | • | • | |
| 144 | Zurich (ZRH) | Abu Dhabi (AUH) | 6h 0m | • | • | • | • | • | • | |
| 396 | Abu Dhabi (AUH) | Colombo (CMB) | 4h 50m | • | • | • | • | • | • | • |
| 397 | Colombo (CMB) | Abu Dhabi (AUH) | 4h 40m | • | • | • | • | • | • | • |
| 602 | Jeddah (JED) | Abu Dhabi (AUH) | 2h 45m | • | • | • | • | • | • | • |
| 379 | Malé (MLE) | Abu Dhabi (AUH) | 4h 5m | • | • | • | • | • | • | • |
| 336 | Abu Dhabi (AUH) | Kochi (COK) | 4h 10m | • | • | • | • | • | • | |
| 611 | Abu Dhabi (AUH) | Jeddah (JED) | 3h 0m | • | • | • | • | • | • | |
| 296 | Abu Dhabi (AUH) | Karachi (KHI) | 2h 15m | • | • | • | • | • | • | |
| 188 | Athens (ATH) | Abu Dhabi (AUH) | 4h 40m | • | • | • | • | • | ||
| 187 | Abu Dhabi (AUH) | Athens (ATH) | 5h 20m | • | • | • | • | • | ||
| 643 | Abu Dhabi (AUH) | Manama (BAH) | 1h 15m | • | • | • | • | • | ||
| 713 | Abu Dhabi (AUH) | Cairo (CAI) | 3h 55m | • | • | • | • | • | ||
| 667 | Abu Dhabi (AUH) | Doha (DOH) | 1h 5m | • | • | • | • | • | ||
| 476 | Abu Dhabi (AUH) | Denpasar (DPS) | 9h 40m | • | • | • | • | • | ||
| 328 | Abu Dhabi (AUH) | Jaipur (JAI) | 3h 35m | • | • | • | • | • | ||
| 814 | Abu Dhabi (AUH) | Osaka (KIX) | 9h 30m | • | • | • | • | • | ||
| 655 | Abu Dhabi (AUH) | Kuwait City (KWI) | 1h 50m | • | • | • | • | • | ||
| 340 | Abu Dhabi (AUH) | Chennai (MAA) | 4h 25m | • | • | • | • | • | ||
| 694 | Abu Dhabi (AUH) | Muscat (MCT) | 1h 5m | • | • | • | • | • | ||
| 888 | Abu Dhabi (AUH) | Beijing (PKX) | 7h 35m | • | • | • | • | • | ||
| 843 | Abu Dhabi (AUH) | Moscow (SVO) | 5h 50m | • | • | • | • | • | ||
| 644 | Manama (BAH) | Abu Dhabi (AUH) | 1h 10m | • | • | • | • | • | ||
| 714 | Cairo (CAI) | Abu Dhabi (AUH) | 3h 20m | • | • | • | • | • | ||
| 668 | Doha (DOH) | Abu Dhabi (AUH) | 1h 5m | • | • | • | • | • | ||
| 295 | Karachi (KHI) | Abu Dhabi (AUH) | 2h 15m | • | • | • | • | • | ||
| 815 | Osaka (KIX) | Abu Dhabi (AUH) | 11h 5m | • | • | • | • | • | ||
| 656 | Kuwait City (KWI) | Abu Dhabi (AUH) | 1h 40m | • | • | • | • | • | ||
| 341 | Chennai (MAA) | Abu Dhabi (AUH) | 4h 20m | • | • | • | • | • | ||
| 695 | Muscat (MCT) | Abu Dhabi (AUH) | 1h 10m | • | • | • | • | • | ||
| 842 | Moscow (SVO) | Abu Dhabi (AUH) | 5h 30m | • | • | • | • | • | ||
| 45 | Abu Dhabi (AUH) | Dublin (DUB) | 8h 5m | • | • | • | • | • | • | |
| 543 | Abu Dhabi (AUH) | Istanbul (IST) | 4h 55m | • | • | • | • | • | • | |
| 46 | Dublin (DUB) | Abu Dhabi (AUH) | 7h 25m | • | • | • | • | • | • | |
| 544 | Istanbul (IST) | Abu Dhabi (AUH) | 4h 35m | • | • | • | • | • | • | |
| 358 | Abu Dhabi (AUH) | Hyderabad (HYD) | 3h 45m | • | • | • | • | • | ||
| 359 | Hyderabad (HYD) | Abu Dhabi (AUH) | 4h 0m | • | • | • | • | • | ||
| 111 | Abu Dhabi (AUH) | Barcelona (BCN) | 7h 15m | • | • | • | • | • | ||
| 362 | Abu Dhabi (AUH) | Kozhikode (CCJ) | 4h 5m | • | • | • | • | • | ||
| 222 | Abu Dhabi (AUH) | Kolkata (CCU) | 4h 50m | • | • | • | • | |||
| 177 | Abu Dhabi (AUH) | Copenhagen (CPH) | 6h 55m | • | • | • | • | |||
| 747 | Abu Dhabi (AUH) | Johannesburg (JNB) | 8h 10m | • | • | • | • | |||
| 460 | Abu Dhabi (AUH) | Melbourne (MEL) | 13h 10m | • | • | • | • | |||
| 767 | Abu Dhabi (AUH) | Nairobi (NBO) | 5h 0m | • | • | • | • | |||
| 454 | Abu Dhabi (AUH) | Sydney (SYD) | 13h 45m | • | • | • | • | |||
| 262 | Abu Dhabi (AUH) | Thiruvananthapuram (TRV) | 4h 25m | • | • | • | • | |||
| 112 | Barcelona (BCN) | Abu Dhabi (AUH) | 6h 25m | • | • | • | • | • | ||
| 223 | Kolkata (CCU) | Abu Dhabi (AUH) | 5h 20m | • | • | • | • | |||
| 337 | Kochi (COK) | Abu Dhabi (AUH) | 4h 10m | • | • | • | • | |||
| 178 | Copenhagen (CPH) | Abu Dhabi (AUH) | 6h 15m | • | • | • | • | |||
| 329 | Jaipur (JAI) | Abu Dhabi (AUH) | 3h 30m | • | • | • | • | • | ||
| 748 | Johannesburg (JNB) | Abu Dhabi (AUH) | 7h 55m | • | • | • | • | |||
| 768 | Nairobi (NBO) | Abu Dhabi (AUH) | 5h 5m | • | • | • | • | |||
| 263 | Thiruvananthapuram (TRV) | Abu Dhabi (AUH) | 4h 5m | • | • | • | • | |||
| 597 | Abu Dhabi (AUH) | Tel Aviv (TLV) | 3h 25m | • | • | • | • | • | ||
| 461 | Melbourne (MEL) | Abu Dhabi (AUH) | 13h 55m | • | • | • | • | |||
| 889 | Beijing (PKX) | Abu Dhabi (AUH) | 8h 50m | • | • | • | • | |||
| 455 | Sydney (SYD) | Abu Dhabi (AUH) | 14h 30m | • | • | • | • | |||
| 594 | Tel Aviv (TLV) | Abu Dhabi (AUH) | 3h 15m | • | • | • | • | |||
| 592 | Amman (AMM) | Abu Dhabi (AUH) | 3h 5m | • | • | • | ||||
| 591 | Abu Dhabi (AUH) | Amman (AMM) | 3h 15m | • | • | • | ||||
| 757 | Abu Dhabi (AUH) | Casablanca (CMN) | 8h 20m | • | • | • | ||||
| 553 | Abu Dhabi (AUH) | Riyadh (RUH) | 2h 0m | • | • | • | ||||
| 758 | Casablanca (CMN) | Abu Dhabi (AUH) | 7h 20m | • | • | • | ||||
| 477 | Denpasar (DPS) | Abu Dhabi (AUH) | 8h 45m | • | • | • | • | • | ||
| 554 | Riyadh (RUH) | Abu Dhabi (AUH) | 1h 50m | • | • | • | ||||
| 133 | Abu Dhabi (AUH) | Düsseldorf (DUS) | 6h 55m | • | • | • | ||||
| 134 | Düsseldorf (DUS) | Abu Dhabi (AUH) | 6h 15m | • | • | • | ||||
| 573 | Abu Dhabi (AUH) | Dammam (DMM) | 1h 30m | • | • | |||||
| 574 | Dammam (DMM) | Abu Dhabi (AUH) | 1h 20m | • | • | |||||
| 627 | Abu Dhabi (AUH) | Gassim (ELQ) | 2h 5m | • | • | • | ||||
| 628 | Gassim (ELQ) | Abu Dhabi (AUH) | 2h 0m | • | • | • | ||||
| 99 | Abu Dhabi (AUH) | Lisbon (LIS) | 8h 15m | • | • | |||||
| 100 | Lisbon (LIS) | Abu Dhabi (AUH) | 7h 25m | • | • | |||||
| 41 | Abu Dhabi (AUH) | Amsterdam (AMS) | 7h 10m | • | • | • | ||||
| 581 | Abu Dhabi (AUH) | Beirut (BEY) | 4h 10m | • | • | |||||
| 582 | Beirut (BEY) | Abu Dhabi (AUH) | 3h 55m | • | • |
Etihad Airways contact information
- EYIATA code
- +971 2 511 0000Call
- etihad.comVisit
Overview of Etihad Airways
If you will be accompanied by your family while flying Etihad Airways, there are many complimentary services that you can take advantage of, such as children’s activity packs that contain items like games, puzzles, and coloring books. Additional amenities include kid and infant-friendly meals, as well as Flying Nannies that will keep the little ones entertained with games and face painting during long flights. To access these amenities for free, simply speak with a flight attendant on the plane.
To keep travelers busy while they are waiting for their flight to land, this airline has developed its very own app that can be downloaded for free onto your personal device in order to watch movies and television shows, read the news, play games, look at an interactive map that shows the position of your plane, and browse through magazines.
When flying with Etihad Airways, guests have four classes to choose from. Economy is the most popular choice and includes free meals and drinks, while Business is a more spacious option that comes with seats that recline into beds. First Class will provide you with a luxury private suite that includes a gourmet menu, and The Residence is a three-bedroom apartment that has a bedroom, shower, and separate living area.
Although this airline is primarily based out of the United Arab Emirates, it offers flights to many destinations located throughout the Middle East, Asia-Pacific, and Africa. Popular examples of destinations in the Middle East include Jordan, Lebanon, and Kuwait, while many travelers interested in visiting Africa go to either Egypt, South Africa, or Kenya. The Asia Pacific also presents a diverse selection of options, including Australia and Thailand.
Everything you need to know about Etihad Airways flights
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Etihad Airways information
| IATA code | EY |
|---|---|
| Routes | 192 |
| Top route | Abu Dhabi to Jeddah |
| Airports served | 95 |
| Top airport | Abu Dhabi Zayed Intl |
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.