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Pros: Avaiability

Cons: Service

Pros: Avaiability

Cons: Food

Pros: No room. Delays.

Cons: Board me 1st.

Pros: Most uncomfortable plane that I've ever been on

Cons: Seat space

Cons: Flight was over booked and 1 hr delay

Pros: Didn't happen

Cons: Didn't hapen

Cons: Crew being less mean

Pros: Nothing

Cons: Delays, bumpy ride, narrow seats, no drinks.

Pros: Nothing

Cons: Better customer service with drinks and friendliness of crew

Cons: Flight could’ve been on time.

Pros: The plane had lots of leg room.

Cons: Punctuality. The plane left the gate more than 30 minutes after scheduled departure time.

Pros: Crew professional. Flight on time and clean

Cons: Seating room was horrible. My knees hit the seat on front of me, fortunately the gentleman sitting there did not try to recline. Seat very narrow As well as isle. Controls for monitor in seat back on arm rest and I kept activating it accidentally while trying to nap which was annoying. I’m 6’1” and 190 pounds so am not what I’d consider oversized but I’ve not been this uncomfortable on a flight in many years. Will make a note to avoid this line and plane in the future

Cons: Kept getting delayed

Pros: The captain kept us informed about a delay.

Cons: The seats are cramped

Cons: Leave on time. Friendlier and helpful service

Cons: E145 is extremely crowded. No leg room on the left side

Cons: Flight left 2.5 hrs late. Had to wait on tarmac 45 minutes then had to change planes and run to other end of Chicago airport. My friend was in a wheelchair so extremely inconvenient.

Pros: Nothing

Cons: Bad crew no food bad flight

Pros: The inflight entertainment that’s all

Cons: Better crew and food

Cons: The plane was excessively hot before takeoff due to a inoperative power unit and the flight crew did nothing to cool it off despite delays

Cons: Tell me to get the United app before we're in the air, I had no entertainment the whole way

Pros: Missed this flight

Cons: Missed this flight

Pros: After not letting us on the flight, they airline re-routed us, which ended up working out well. they were patient and reassuring when doing so.

Cons: Our Hamburg flight was 10-15 mins late. We arrived at the gate for our next leg to find the doors locked 10 mins before flight departure. They knew we were on a connector that was late but just bumped us off.

Pros: Flight was on time.

Cons: Crew was borderline rude. Seat comfort/space leaves much to be desired

Cons: Extremely hot on the plane.

Pros: that we were able to depart before the airport curfew kept us from leaving since the plane was so late

Cons: the flight crew was late getting in from another flight which risked flight cancellation due to airport curfew. This is the second time in 3 years that I've had this experience with United.

Cons: American Air cancelled my flight two hours before departure and didn't rebook it. My trip to Atlanta was cancelled. I lost a lot of money and time since I drove 2 hours to get to Chicago airport to find out I couldn't even fly. I missed my weekend event. It was the most horrible bizarre experience.

Cons: The flight was delayed by more than 45 min as 2 passengers noticed that the plane was not cleaned properly prior to boarding (apparently there was a large mess around their seats). As a result, the cleaning crew had to board the plane and remedy the situation. In addition, the crew was rude.