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Pros: Airport close to my house and It is United hub

Cons: Many things. Seat does not reclining which is hard for a 5 hrs flight

Pros: Flight was canceled.

Pros: Crew onboard was fine

Cons: Flight delay with min amount of explanation

Pros: We arrived safely

Cons: Late take off with no explanation No on board entertainment Other isle we sat in was even more cramped than the others.

Cons: Punctuality

Cons: The worst airplane in terms of seating space and comfort.

Cons: The flight was delayed, the first most important part is to depart on time keeping in mind the customers schedule as well that are travelling with the airline. No communication between the airline and ground department, was not happy at all and probably not fly unites again. Also they charge bags?

Pros: Cabin was not cold

Cons: Respect passenger seat selection - we were downgraded from economy plus to economy with non reclining seats! Flight crew rude - referring to passengers as “bodies”!!! Entertainment system not working. Internet does not work on most of the flight!!

Cons: All I have to say is 2 HOURS LATE!

Pros: Nothing

Cons: Keeping time my 14 hour flight turned into 40 hours!

Cons: For such a long trip, a better aircraft would have been better,

Pros: On time flight

Cons: Gate agent at SF was rude and unprofessional. While waiting, gate agent at gate 65, flight 647 started the following, “group 1 boarding, group 2 boarding...everybody, let’s go let’s go”. She went on to call out one, Hispanic customer with limited English, “come here, you can board now”, rude rude.

Pros: United es la peor aerolínea nos trataron muy mal y nos cobraron exceso de equipaje sin tenerlo y casi perdemos el vuelo por su culpa

Cons: It could have been better if my luggage didn’t go missing

Cons: My luggage is missing. It would be better if it was not missing

Pros: Seat was nice

Cons: Was not asked for my ID on check in, Cold on plane, was not offered snacks, steward was chomping on his gum annoying...no in flight food offered, speaker system was loud and hard to hear

Pros: Seat good, boarding good

Cons: It was terribly cold, was not even offered snacks, the one steward was chomping on his gum very unprofessional on checking in

Pros: Aisle Seat

Cons: Landing on time

Pros: Crew was ok

Cons: UA won’t let you print your boarding pass if you don’t have carry on bags, even though they ask you this because they don’t believe you!!! They make a ground staff check then they issue you boarding pass!

Cons: The cabin was so hot it was miserable!

Cons: Check in was slow, I had to pay $130 for 4lbs of overweight bag, $200 to change a flight, they screwed up the first change and almost charged $200 more until I asked them to review the “quality assurance” call, the flight was delayed because they had to find a new crew, and again because of a part.

Cons: The seat was awful. Boarding was disorganized. Luggage retrieval was awful. They closed the ramp for a long time and then didn't communicate.

Pros: I missed my flight due to a delayed flight from denver to Washington. When I arrived I beg if there is a sooner flight to Geneva. They said no more. They book me another flight which has more connections. When I was waiting for my next flight there were actually more flight going and direct to Geneva before my flight. I even ask the gate personel if There is more seats avilable for one of those flight before my flight. They said yes but because I had a luggage it will take time to transfer my luggage and they will end up being delayed. United airlines is HORRIBLE!!! My flight were delayed and with that they should have more consideration for those costumers who were delayed. But instead of being kind and considerate. They had book me a later flight and the worse thing is the itenerary had more connections. Very Exhausting. The other costumer when we were in the line at the costumer service desk some people were given flight which are like 12 hrs away. How Horrible service. I WILL NOT FLY WITH UNITED AIRLINES AGAIN. Very POOR SERVICE.

Delayed! Missed my connection!

Cons: Missed my connecting flight. Ended up being ticketed with a different itenerary with 11 hrs layover in Dulles washington. Had to spend my own money to hotel and taxi. And just few hrs when I finally arrived to my final destination, i had to work since I didnt have anymore sick time or vacation time. Very exhausted. Its was a night shift 12 hrs duty.

Cons: Plane wasn’t well maintained. Limited food and entertainment.

Pros: Nothing

Cons: Not having so many delay and not seating on a plane for over an hour to take off.

Cons: If the flight had left on time

Delayed cancelled

Pros: Nothing :(

Cons: My trip was delayed 2 times and I had to boook for a different flight on different day! Absolutely no voucher or anything for hotel stay very disappointed

Pros: Getting home.

Cons: It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor