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KQ

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FAQs about flying with Kenya Airways

  • What is Kenya Airways' carry-on size allowance?

    On board Kenya Airways flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Kenya Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kenya Airways fly to?

    Kenya Airways offers direct flights to 44 cities in 33 different countries. Nairobi, Mombasa, and Johannesburg are the most popular cities covered by Kenya Airways.

  • What is Kenya Airways’ primary hub?

    Kenya Airways concentrates most of its flight operations in Nairobi.

  • How does KAYAK find such low prices on Kenya Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kenya Airways.

  • What’s the cheapest route that Kenya Airways flies?

    In the last 72 hours, the cheapest route flown by Kenya Airways found on KAYAK was from Nairobi to Eldoret, with a price of R2 133 for a round-trip.

  • What are the most popular airports for Kenya Airways flights to depart from?

  • Is Kenya Airways part of an airline alliance?

    Yes, Kenya Airways is part of the SkyTeam airline alliance.

  • How many destinations does Kenya Airways fly to?

    In total, Kenya Airways flies to 44 destinations.

See more FAQs

Kenya Airways customer reviews

6,7
OkayBased on 294 verified guest reviews
7,6Crew
6,3Food
6,2Entertainment
6,9Boarding
6,7Comfort

Pros +
Cons -

Show reviews that mention
Traveller rating:
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V
2,0 Poor
NBO-JFK
Pros:I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life
A
2,6 Poor
EBB-NBO
Pros:nothing I liked about this flight. Our flight was delayed by more than 6 hours. Even though airline had an opportunity to bump us in their sister airline- precision airline in earlier flight Nairobi, they refused to help us. Precision air had lot of seats empty.
Cons:Kenyan airways do not care about customers and inconvenience they are facing. We were suppose to arrive Dar at 7:30 pm and instead now we will arrive at 1:30 am on 28th Jan 2020.
K
7,6 Good
JFK-NBO
Pros:Crew was attentive, punctual, and third meal on a 14 hour flight is right.
Cons:Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond.
M
10,0 Wonderful
NBO-JFK
Food was great. They never to add more current entertainment like movies and shows
V
6,0 Okay
JFK-NBO
Customer service not the greatest my bags were left behind at JFK
V
10,0 Wonderful
NBO-AMS
Excellent!
V
2,0 Poor
DAR-NBO
Terrible
J
2,0 Poor
KIS-NBO
If my flight from Heathrow to Nairobi had not been cancelled I would’ve been in kisumu to fly back! And I have still not had my refund! So you have my cash and I’ve got nothing in return. Wonderful!
V
4,0 Mediocre
CPT-NBO
Cons:Comfier seats Some entertainment...there was none. Plane very hot and claustrophobic
V
6,6 Okay
KGL-NBO
Pros:The crew was amazing, and the flight was really short and comfortable.
Cons:Update the movies and music on the passengers's TV

Kenya Airways flight status

Mon 11/11

Kenya Airways route map – Which destinations does Kenya Airways fly to?

Find out which destinations you can fly to direct with Kenya Airways by entering your departure airport. If you want to know whether Kenya Airways flies a certain route, enter both the departure and destination airport before hitting search.
Mon 11/11

All Kenya Airways flight routes

Flight no.Departure airportArrival AirportDurationSunMonTueWedThuFriSat
202Nairobi (NBO)Mumbai (BOM)6h 15m
305Dubai (DXB)Nairobi (NBO)5h 15m
266Nairobi (NBO)Moroni (HAH)2h 30m
267Moroni (HAH)Nairobi (NBO)2h 30m
509Monrovia (ROB)Accra (ACC)1h 50m
509Accra (ACC)Nairobi (NBO)5h 40m
508Accra (ACC)Monrovia (ROB)2h 0m
508Nairobi (NBO)Accra (ACC)5h 40m
307Mombasa (MBA)Nairobi (NBO)1h 0m
307Dubai (DXB)Mombasa (MBA)5h 25m
100Nairobi (NBO)London (LHR)8h 55m
310Nairobi (NBO)Dubai (DXB)5h 25m
101London (LHR)Nairobi (NBO)8h 35m
555Kinshasa (FIH)Nairobi (NBO)3h 30m
554Nairobi (NBO)Kinshasa (FIH)3h 20m
112Nairobi (NBO)Paris (CDG)8h 40m
3New York (JFK)Nairobi (NBO)13h 30m
2Nairobi (NBO)New York (JFK)15h 0m
203Mumbai (BOM)Nairobi (NBO)6h 25m
117Amsterdam (AMS)Nairobi (NBO)8h 20m
306Mombasa (MBA)Dubai (DXB)5h 35m
306Nairobi (NBO)Mombasa (MBA)1h 0m
887Bangkok (BKK)Nairobi (NBO)9h 5m
274Nairobi (NBO)Port Louis (MRU)4h 20m
887Guangzhou (CAN)Bangkok (BKK)2h 55m
650Nairobi (NBO)Kisumu (KIS)0h 50m
738Nairobi (NBO)Lilongwe (LLW)2h 30m
651Kisumu (KIS)Nairobi (NBO)0h 50m
402Nairobi (NBO)Addis Ababa (ADD)2h 0m
473Kigali (KGL)Nairobi (NBO)1h 30m
498Nairobi (NBO)Zanzibar (ZNZ)1h 20m
263Antananarivo (TNR)Nairobi (NBO)3h 20m
262Nairobi (NBO)Antananarivo (TNR)3h 20m
764Nairobi (NBO)Johannesburg (JNB)4h 15m
419Entebbe (EBB)Nairobi (NBO)1h 15m
499Zanzibar (ZNZ)Nairobi (NBO)1h 20m
416Nairobi (NBO)Entebbe (EBB)1h 20m
741Maputo (MPM)Nairobi (NBO)3h 55m
740Nairobi (NBO)Maputo (MPM)4h 10m
489Dar Es Salaam (DAR)Nairobi (NBO)1h 25m
488Nairobi (NBO)Dar Es Salaam (DAR)1h 30m
510Accra (ACC)Freetown (FNA)2h 20m
765Johannesburg (JNB)Nairobi (NBO)4h 5m
116Nairobi (NBO)Amsterdam (AMS)9h 15m
756Lilongwe (LLW)Nampula (APL)1h 15m
756Nampula (APL)Nairobi (NBO)2h 30m
533Lagos (LOS)Nairobi (NBO)5h 20m
532Nairobi (NBO)Lagos (LOS)5h 15m
401Addis Ababa (ADD)Nairobi (NBO)2h 10m
113Paris (CDG)Nairobi (NBO)8h 5m
478Nairobi (NBO)Kigali (KGL)1h 30m
520Nairobi (NBO)Abidjan (ABJ)6h 5m
521Abidjan (ABJ)Nairobi (NBO)6h 25m
520Abidjan (ABJ)Dakar (DSS)2h 50m
521Dakar (DSS)Abidjan (ABJ)2h 55m
353Juba (JUB)Nairobi (NBO)1h 40m
352Nairobi (NBO)Juba (JUB)1h 45m
704Nairobi (NBO)Harare (HRE)3h 0m
704Lusaka (LUN)Nairobi (NBO)2h 40m
704Harare (HRE)Lusaka (LUN)1h 5m
593Douala (DLA)Nairobi (NBO)4h 20m
592Nairobi (NBO)Douala (DLA)4h 10m
511Freetown (FNA)Accra (ACC)2h 30m
720Lusaka (LUN)Harare (HRE)1h 5m
427Arusha (JRO)Nairobi (NBO)1h 0m
464Nairobi (NBO)Bujumbura (BJM)1h 40m
465Bujumbura (BJM)Nairobi (NBO)1h 40m
720Harare (HRE)Nairobi (NBO)2h 55m
426Nairobi (NBO)Arusha (JRO)1h 0m
720Nairobi (NBO)Lusaka (LUN)2h 50m
584Nairobi (NBO)Ndola (NLA)2h 40m
660Nairobi (NBO)Eldoret (EDL)0h 50m
584Ndola (NLA)Lubumbashi (FBM)0h 40m
584Lubumbashi (FBM)Nairobi (NBO)2h 30m
661Eldoret (EDL)Nairobi (NBO)0h 50m
271Port Louis (MRU)Nairobi (NBO)4h 20m
784Nairobi (NBO)Cape Town (CPT)5h 45m
785Cape Town (CPT)Nairobi (NBO)5h 45m
793Cape Town (CPT)Victoria Falls (VFA)2h 50m
250Nairobi (NBO)Victoria (SEZ)3h 15m
793Victoria Falls (VFA)Nairobi (NBO)3h 15m
More flight routes

Kenya Airways contact information

Overview of Kenya Airways

Although this airline is based in Kenya, it offers flights to a variety of destinations across the world that are located in 41 different countries. For those that would like to visit Europe, you can choose from places like France, Switzerland, and the United Kingdom. If you would rather go somewhere in Asia, popular choices are Thailand, India, and China.

When you decide to travel with Kenya Airways, there are two classes for you to choose from, which are referred to as Economy and Business. Economy will provide you with standard benefits like snacks, drinks, and access to the plane’s entertainment system, while Business comes with a larger seat that provides more legroom, priority check-in, priority boarding, access to the airline lounge, and a gourmet meal.

Kenya Airways is known for having many connections with other airlines, such as KLM, which owns part of the company. Additionally, the airline is a member of both SkyTeam and the African Airlines Association, both of which are air alliances. They also maintain codeshare agreements with many other international airlines, including Air France, Delta Air Lines, EgyptAir, and Precision Air.

This airline has 40 planes that make up its fleet, with almost all of them being either Boeing or Embraer. Although the Embraer 190AR is the company’s smallest plane, it is the aircraft that is used the most often, as it is best suited for medium-range flights and can fit almost 100 passengers. For longer trips, the Boeing 787-8 is commonly used instead, as it can fit over 230 passengers and has a substantial amount of space for Business Class seats.

Kenya Airways information

IATA codeKQ
Routes98
Top routeMombasa to Nairobi Jomo Kenyatta Intl Airport
Airports served44
Top airportNairobi Jomo Kenyatta Intl

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Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.