Traveller reviews
Overall rating
7,9
Good
Based on 29 155 reviews
Boarding
8,1
Comfort
7,8
Crew
8,5
Entertainment
7,8
Food
7,5
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Delta information
| IATA code | DL |
|---|---|
| Routes | 1210 |
| Top route | Atlanta Hartsfield-Jackson to Atlanta Hartsfield-Jackson |
| Airports served | 212 |
| Top airport | Atlanta Hartsfield-Jackson |
Delta traveller reviews
Pros
"Flight was smooth and amazing."
(in 1102 reviews)
"The flight attendants where awesome."
(in 1081 reviews)
"Crew was nice and friendly."
(in 1210 reviews)
Cons
"Flight was delayed two hours."
(in 1663 reviews)
"Short flight and no problems"
(in 1504 reviews)
"The plane needed more leg room"
(in 135 reviews)
Recent reviews
Traveller rating
4265
2585
1677
755
756
Find reviews that mention:
fly delta
flight attendants
leg room
flight was delayed
crew was great
gate agent
great flight
short flight
flight entertainment
arrived early
seats were comfortable
late flight
later flight
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6,0
Cons: The exit row 12B kept making a high pitch squealing noise...very unnerving
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6,0
Cons: The exit row door in 12B kept making a high pitch squealing noise...very unnerving
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8,0
Pros: Flight experience was good
Cons: Delayed bording 1.5 hours due to staffing issues
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6,3
Pros: Clean safe comfortable plane seats. friendly staff.
Cons: A small credit for miles as the Wifi didn’t work.
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10,0
Cons: Great trip!
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7,6
Pros: Though departure was delayed, arrived at destination on time!
Cons: Entertainment options
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7,3
Cons: Need display screens for entertainment.
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8,6
Cons: Snacks, and drinks
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10,0
Pros: Very comfortable
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9,0
Pros: Excellent crew.
Cons: Gate agents were a little snippy.
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4,3
Cons: We are just tired of spending a lot on tickets and receiving the most minimum of a snack and drink on flights.
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10,0
Pros: The crew was great and very friendly.
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10,0
Pros: Everything
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9,2
Cons: Delta is always a step above the rest.
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10,0
Pros: The little food packets were cool and convenient.
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7,3
Pros: Upgrade to comfort plus was a bonus!
Cons: Nothing. Flying sucks with the pandemic, but delta is doing a great job!
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10,0
Pros: The crew was nice.
Cons: N/A
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8,6
Pros: Crew was great, cabin was clean
Cons: Wi-Fi was very spotty.
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5,6
Cons: Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed
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8,6
Pros: I loved all the updated COVID protocols and the commitment to a safe comfortable flight. The crew did everything possible to ensure the trace experience was as smooth as it possibly could have been and showed a great deal of patience with my family of five that moves kinda slow sometimes.
Cons: Biscoff cookies in every snack bag. Those cookies one of the most integral parts of flying delta for me
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8,3
Cons: This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic.
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10,0
Pros: Boarding
Cons: Food
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10,0
Cons: Passengers not jumping up as soon as we reached the gate even though they were asked to stay seated until their route was next off.
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10,0
Pros: The cleanliness, the upbeat and sweet crew, the pilot did a great job taking of and landing, and controlling the turbulence. Communication was great.
Cons: More leg space
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7,3
Cons: Having cocktails available on-board
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10,0
Pros: The crew amd aircraft was wonderful
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9,0
Pros: The crew was amazing.
Cons: Nothing
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8,6
Cons: Wifi would not work
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8,6
Cons: Seat comfort and snack choice.
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10,0
Cons: Excellent experience during covid times.
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2,0
Pros: Seats were good
Cons: Flight was delayed on both ends
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10,0
Pros: Great crew
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2,0
Pros: If they hadn’t of given my seat away, I’m sure there would have been something I’d liked.
Cons: I had been checked in since the day before my flight and for some reason, because I wasn’t at my connecting gate 30 min prior to when they started boarding, the gate agent gave my seat away. I had to wait several hours for the next flight.
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7,3
Pros: Is definitely more organized. Hope it stays the same when things come back to “normal”
Cons: Some of the seats were not able to recline, and it was so uncomfortable.
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5,0
Cons: It was the most mediocre flight I've taken in a long time. And I still had to pay $100 for an exit row instead of a regular seat. Really? $100 for no recline, no underseat storage, and nothing more than cliff bars and goldfish crackers? Delta.... You can do way better
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5,6
Cons: Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding.
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2,0
Cons: 40 minute flight delay and my luggage was lost/stolen.
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10,0
Pros: Comfortable and safe flight.
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5,3
Cons: I was really surprised that economy seats were not blocked off for COVID. They are tight enough as it is and I used SkyMiles to upgrade my seat and sat in a seat that was no different from economy and sat next to someone as well.
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2,6
Cons: Our depart time was 1pm and our actual departure didn’t happen until 11pm. On and off the plane multiple times for mechanical failures for 10 hours. Delta had no plan and there were no hotel rooms. They diverted a NY flight through Atlanta waiving the covid restrictions to get us all on the plane. They Put us in a hotel In Atlanta, which was nice and convenient, but it was 2am when we went to sleep and backup at 6am to catch our flight. Not the way we wanted to end our amazing Key West vacation.
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6,6
Pros: La tripulación muy amable!!
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5,6
Cons: The wheel to my luggage broke off in deltas care so if that could have not happened it would have been way better.
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9,0
Pros: We've always enjoyed flying Delta and this trip had been just as nice as the previous ones we have taken through this airline.
Cons: Our stewardess/stewards seem to be incredibly cranky on this trip and very unapproachable. They must have been having an "off" day I guess.
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8,3
Cons: Soda or coffee served during the flight could have enhanced their service.
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9,6
Cons: The snacks were good, but they should have offered some drink selections.
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9,0
Cons: Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!
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9,3
Cons: Once the pandemic is over, I am sure some things like food service will improve.
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10,0
Cons: Superior customer service
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10,0
Cons: Love flying Delta superb customer service
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8,0
Cons: No leg room on this plane
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10,0
Pros: It was nice that middle seats were not filled.
Cons: It was silly that the flight attendant said we had to pull mask up between bites of food.
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10,0
Pros: Fue muy buen vuelo y el personal muy amable Gracias !!
Cons: Lo q mas me gusto q fue un vuelo a tiempo y amables el personal
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10,0
Pros: Fue un vuelo muy tranquilo y todos muy amables gracias!!
Cons: Muy cómodo el avión y el personal
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8,0
Cons: Better snacks
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2,0
Cons: Customer service, the app defies the laws of physics, it blows and sucks at the same time, and email says expect a reply in 3 weeks. United thanks you Delta, they just gained 2 new customers!
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10,0
Pros: Good service amazing crew clean airplane good cleaning protocols
Cons: Everything was good
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6,3
Pros: Peaceful in cabin
Cons: Blanket ,
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10,0
Pros: Everything was great. Seats, service, flight, crew.
Cons: N/A
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8,8
Pros: Crew was great, the seats are never comfortable
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8,0
Pros: Crew was okay.
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Flight status
Delta route map
Top airports served by Delta
- Atlanta Hartsfield-Jackson Airport (ATL)
- Minneapolis St Paul Airport (MSP)
- Detroit Metropolitan Wayne County Airport (DTW)
- Salt Lake City Airport (SLC)
- New York John F Kennedy Intl Airport (JFK)
- Seattle/Tacoma Intl Airport (SEA)
- Los Angeles Airport (LAX)
- New York LaGuardia Airport (LGA)
- Boston Logan Intl Airport (BOS)
- Orlando Airport (MCO)
- San Francisco Airport (SFO)
- Las Vegas McCarran Airport (LAS)
- Chicago O'Hare Intl Airport (ORD)
- Raleigh Raleigh-Durham Airport (RDU)
- Tampa Airport (TPA)
Delta contact information
- DL IATA code
- +1 888 750 3284 Call
- delta.com Visit
Overview of Delta
Founded in 1924 and originally known as Huff Daland Dusters, Delta Air Lines is one of the oldest airlines in the world. On top of an operating base in Atlanta, it has additional hubs in Detroit, Los Angeles, Seattle, New York, Salt Lake City and Boston. The largest number of flights are scheduled in and out of Atlanta, which is also the location of the carrier’s maintenance wing.
A combination of Airbus, Boeing and McDonnell Douglas aircraft are operated. Delta Air Lines has a preference for short-to-medium range jets with narrow bodies. Some of the most common models flown are the Airbus A321 and Boeing 737. A number of the fleet are reserved for NBA charted flights, so make sure you keep an eye out for the basketball stars in the airport.
In 2000 Delta Air Lines merged with Korean Air, Air France and Aeroméxico to form SkyTeam. The alliance has grown to be one of the largest in the world and reaches more than 175 countries. Customers are able to benefit from reduced prices and shorter travel times, with the ability to purchase round-the-world tickets. In addition to the SkyTeam alliance, the carrier has entered into several joint ventures with airlines, such as Virgin Australia, to deliver improved services – in this case, it offers nonstop flights between Australia and the United States. Joint ventures are also held with Virgin Atlantic, Alitalia and WestJet.
Passengers can choose between Economy, Premium Economy and Business Class. Starbucks coffee is available for all fares, while the Premium Economy section includes improved dining options and increased leg room. Noise-cancelling headsets, skincare products and Westin Heavenly bedding is provided to Business Class customers.
Delta Cancellation Policy
As the situation changes with coronavirus (COVID-19), Delta will continually update its policies accordingly. Please contact Delta directly for the latest information about cancellation fees. You can find the most up-to-date information on Delta policies here: Delta Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.