JNB - ATL
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JNB — ATL
Dec 1 — Dec 81
Return
1 adult
Economy
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Thu 1/12
Thu 8/12
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Good to know
Low season | February |
|---|---|
High season | July |
Cheapest flight | R8 919 |
Average price (return flight) | R17 249 |
Good deal (return flight) | R19 483 |
Good deal one-way | R10 601 |
Best time to beat the crowds (18% less expensive on average)
Most popular time to fly (22% more expensive on average)
Flight from Johannesburg OR Tambo to Atlanta Hartsfield-Jackson
(avg. price over the last 2 weeks)
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When to book flights from Johannesburg to Hartsfield-Jackson
Estimated return price
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Top tips for finding a cheap flight out of Johannesburg
- Looking for a cheap flight? 25% of our users found flights on this route for R10 601 or less one-way and R19 483 or less round-trip.
- The cheapest flight from Johannesburg to Atlanta was found, on average, 74 days before departure.
- Book at least 7 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is February.
- Morning departure is around 64% cheaper than an evening flight, on average*.
FAQs for booking Johannesburg to Atlanta flights
Top 5 airlines serving Johannesburg OR Tambo to Atlanta Hartsfield-Jackson
Scores according to KAYAK customer reviews8,2
Qatar AirwaysOverall score based on 12085 reviews
8,2Boarding
8,1Comfort
8,6Crew
8,2Entertainment
7,9Food
Pros: "Everything great!"
Cons: "~"
Cons: "No toilet available at gate due to enhanced security measures when flying to the USA."
Pros: "Good service by crew."
Cons: "Online check in was not working which meant long line to check in at airport."
Pros: "The crew was very attentive and professional"
Cons: "Food wasn't great"
Pros: "Crew was amazing"
Pros: "Crew is amazing"
Cons: "The Entertainment screen wasn’t working"
Pros: "Great crew and food. Nice economy class."
Pros: "The crew and accommodations"
Cons: "Availability of vegan meals"
Pros: "Friendly and beautiful crew (specially one air hostess) lol"
Cons: "too long flight"
Pros: "Excellent"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Pros: "Qatar airlines the service was awesome and the planes very clean"
Cons: "Seating not able to upgrade"
Cons: "Food"
Pros: "The service of the cabin was great!"
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Pros: "Stewards and Stewardess were very prompt and always had a smile!"
Cons: "Did not make this flight."
Pros: "Everything"
Cons: "Excellent"
Pros: "decent leg room. the staff was accommodating"
Cons: "the brea was har. some of the food was overheated thus making it hard to eat"
Pros: "Crew, service, price"
Cons: "Seats are small"
Pros: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Cons: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."
Pros: "It was exellent but long flight keep it up!"
Cons: "Everything was above avarage"
Pros: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Cons: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."
Cons: "Business class luggage came late."
Pros: "Helpful and friendly crew"
Cons: "Same as kochi to Doha flight"
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."
Pros: "Crew"
Cons: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Pros: "Qatar is a reliable airline."
Cons: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Pros: "outstanding crew -- particularly one flight attendant."
Cons: "Length of flying time -- not airlines fault. Could be more space"
Pros: "great crew and food."
Cons: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Pros: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Cons: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"
Pros: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Cons: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Pros: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Pros: "Everything"
Cons: "nothing"
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Pros: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Cons: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Pros: "Everything was excellent no complaints rated 10"
Cons: "I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10"
Pros: "Nothing"
Cons: "Everything"
Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"
Cons: "in flight entertainment interface can be improved to be more user friendly."
Pros: "In general the crew was very nice."
Cons: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Cons: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Cons: "No flexibility in flight changes"
Cons: "food"
Pros: "The food and service was great"
Cons: "The bathroom could be cleaner :)"
Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Cons: "Nothing"
Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Pros: "nothing"
Cons: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Pros: "Seat space. Stevice. Terminal."
Pros: "Friendly crew, comfortable plane"
Cons: "Luggage lost, unhelpful Kigali Helpdesk. Johannesburg VERY helpful"
Pros: "Helpful friendly crew, reasonable ticket prices."
Cons: "Luggage was delayed by 24 hours, customer service desk in Johannesburg EXTREMELY helpful, in Kigali they were clueless. Transit area very crowded, humid and stuffy."
Cons: "Time was never kept. we had a delay in LGW for more than 2 hrs. I had a 17hrs layover in Kigali. I was not aware that i would not be booked in a hotel to rest. I had to make my own arrangements. And another extended delay out of Kigali to Nairobi"
Cons: "It was ok"
Pros: "New plane, fresh feel. Food is ok."
Cons: "Airline feels basic and no frills."
Pros: "The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great."
Cons: "No vegetarian option Bad boarding procedures, no one gets direction and it was very slow"
Cons: "THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!"
Pros: "Food and in-flight services"
Cons: "Entertainment package"
Pros: "The crew members are very polite and professional"
Cons: "The food is not very nice, the drink is don’t taste so great either . The airline seats are too small"
Pros: "Friendly service"
Pros: "I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone"
Cons: "As I said, I liked everything. From the departure to the landing"
Cons: "My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash."
Pros: "Food and free WiFi. Ample seating space."
Cons: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"
Pros: "Everything was perfect. On time arrival."
Cons: "Loud Nigerian co-passengers"
Pros: "The food initially given at 2:00am IST was really good and so I didn't even have to wake up again to eat."
Cons: "The breakfast was not as appetizing."
Pros: "Good and clean planes, good service"
Cons: "We had couple of ours delay and not well communicated"
Pros: "Friendly staff, decent snacks and entertainment options"
Pros: "New airline. Left 20 mins early."
Cons: "Nothing."
Cons: "The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work."
Pros: "the snack was terrific!"
Pros: "Landing was very smooth. I got window seat as requested."
Cons: "My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps."
Pros: "What did you like? the attendants were very kind"
Pros: "Was good on time"
Pros: "on schedule. staff at counters and flight crew were courteous and professional."
Pros: "The crew was very welcoming"
Cons: "We had a delay of 40 minutes at Kigali airport without prior announcement"
Pros: "Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!"
Pros: "New plane, friendly crew"
Cons: "Cramped seating, poor signage & boarding announcements"
Pros: "Plane was clean and very comfortable, staff was courteous. Surprisingly good food for a short flight"
Cons: "Changed flight times without informing passengers on BOTH of the legs. Staff were polite, but were more interested in following the rules than helping people get on their flights. No customer feedback forms were available"
Pros: "I like the overall service in the plane."
Cons: "I didn't like changing the boarding time."
Pros: "Planes were great and flight crew excellent."
Cons: "On arrival at Kigali airport we were quickly moved through security to the departure area. This area was hot and without any facilities for toilets or water. We sat there for at least 1 hour and was a low light in out trip."
Pros: "Planes were great and flight crew excellent."
Pros: "Everything went well as expected..."
Pros: "The crew is nice"
Cons: "Both flights were terribly delayed and while the crew apologized we sat on a small plane. In Entebbe the reason was they overbooked the flight. So leave those people behind to take the next flight, don't keep us prisoners on a plane for hours... Stupid management decisions."
Pros: "movie dinner on each leg of the flight"
Cons: "the movie didn't finish in the first leg and they didn't show it for the second leg, so I never learned the ending the flight arrived 40 minutes late"
Cons: "We were delayed by 1 hour because more cargo was being loaded on to the plane. When we arrived in Kigali, we found that our bags had been left behind to make room for other cargo. We arrived and checked in well before the 1 hour cutoff and we were under the weight limit, so there was no reason for our baggage to be left behind. We were informed that our bags would NOT be delivered to us at our next destination, that the burden was on us to retrieve them AND there was no stipend or any type of refund to compensate us for the inconvenience. Since we were continuing our travel by road to Uganda, we had to pay extra to have a driver return to the airport the next day to retrieve and deliver our bags. This is very, very poor customer service!"
Pros: "RwandAir flew us to Nairobi instead and I thought that was good of them to make that change for us. The above evaluation pertains to the flight to Nairobi."
Pros: "Food was beef brochettes, one of the best economy meals I have had. Wine was very good, from South Africa."
Cons: "Seats were not adjustable. It may be that I was in front of the exit row, but I looked and didn't see anyone leaning back anywhere. On the other hand, flight was only 1 hr 20 minutes."
Pros: "Clean planes"
Cons: "Ground crew at NBO - Rwanda Air has Kenyan Airways do the work in the terminals. Bad idea!"
Pros: "Everything was excellent, service, cabin, food."
Cons: "First announcement cockpit was just before landing. Would have liked some information before takeoff and once in the air"
Pros: "In general, it was a pleasant flight from Entebbe to Kigali. The Bombardier was in pristine condition. There was no food offered (the flight is 45 minutes) and there is no entertainment available. The crew was pleasant and the seat comfortable (I am 5'11). I would fly again with RwandAir."
Cons: "There was nothing significant enough taken into consideration the characteristics of this flight and the construction in Entebbe."
Pros: "Very professional - gave us a good meal - although flight was a little more than an hour. Will recommend to friends"
Cons: "Service & good landing"
Cons: "The arrival time was stated as 1:40pm but in reality it was a 1:10pm arrival so I had arranged my driver to collect at the wrong time and he wasn't there when I arrived."
Pros: "Unfortunately i missed the flight from kla to Nairobi via Entebbe due to closue of Entebbe Road. Return from Nairobi was okey but was delayed for about 40 minutes"
Cons: "Food needs to be addressed"
Pros: "They were professional, timely and courteous. Except for one flight attendant who was a bit rude, the entire flight was enjoyable"
Cons: "The rude flight attendant who was welcoming people to the plane"
Pros: "They have great food, amazing crew, great customer care.."
Cons: "No entertainment, some few crew members has a bit of an attitude."
Pros: "Flight attendant are helpful."
Pros: "Free wifibat the airport and the charging stations"
Pros: "Service! Smooth ride and good food!"
Pros: "the only one thing I loved about the flight was it being DIRECT from Mombasa to Kigali. I didn't have to pass through Nairobi."
Cons: "Don't expect a lot in Africa. The service wasn't that bad, but it needs a lot of improvement. Partyly because Rwandair's planes are small (Boeing 737-200) there was a lot of turbulence during the flight... A lot to learn from Kenyan and Ethiopian!"
Pros: "Nothing"
Cons: "Poor customer service"
Pros: "Yes.The crew was amazing"
Cons: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Pros: "Good food"
Cons: "poor customer service. They are always late and ground crew is not helpful at all"
Pros: "Good service"
Pros: "Very nice airline i like turkish airline clean best service"
Pros: "Customer service was excellent and food was restaurant grade!"
Cons: "Nothing comes to my minds"
Cons: "too good a airline .I recommend this to all passengers travelling"
Pros: "Food was good. Able to get lots of water. Wide variety of movies/TV shows. Was happy with the service overall. Would compare them to Delta for international flights."
Cons: "Announcements weren't always clear but didn't really matter."
Pros: "Great options to watch on tv."
Cons: "Flight was late, horrible process at gate of checking passports and items. Should not happen during a layover. This process should take place when checking in."
Pros: "Everything was good apart from food"
Cons: "The low calories special meal was inedible. The protein was so overcooked."
Cons: "flight was delayed 90 minutes and I had to sit next to a screaming baby the whole flight."
Pros: "crew, food, service"
Cons: "3 hrs delayed"
Pros: "Entertainment n meals"
Cons: "Not sure"
Pros: "Variety of entertainment available"
Pros: "The inflight entertainment."
Cons: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
Pros: "On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic."
Cons: "More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead."
Pros: "The service was great and the price was the best out there. Everything about this airline was great except for the boarding process in Istanbul."
Cons: "The boarding process in Isanbul was third rate. We went through five security screenings at the gate after having gone through airport security. We were crowded into a space that wouldn’t have accommodated a group half our size. Then we were criwded onto busses to stand and wait about 20 minutes while others cleared the five security screenings."
Pros: "See previous"
Cons: "See previous"
Pros: "Every thing"
Cons: "Every thing is good"
Pros: "Entertainment was good"
Cons: "Economy was tight."
Pros: "Good new airline ,good people nice service,everything was perfect thank you turkish airline"
Cons: "small plane, noisy! did not like business class. BUt overall ok"
Cons: "The boarding crew"
Pros: "Will definitely fly Turkish Airlines again."
Pros: "Everything"
Cons: "Nothing"
Cons: "The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent."
Pros: "Great experience whether I was going or coming. I loved it."
Cons: "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."
Pros: "Usb chargers"
Pros: "Service.. questions answered. food"
Pros: "The Food"
Cons: "The seat size"
Pros: "Love it"
Pros: "The crew was very helpful in getting the Wi-Fi to work on my phone. The food was delicious."
Cons: "Not enough leg room for me at 6'3"ans the guy in front of me reclined his seat for the whole 12 hour flight!"
Pros: "The attention from the crew and services"
Cons: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"
Pros: "It was s safe flight."
Cons: "We were forced to go through numerous security checks. The last check was at the gate and our carry-ons were searched yet again and our laptops, cameras and iPads were taken. Apparently we cannot bring these items on the plane and no one told us, the customers who paid to board this flight. Plus the wifi was not free. And when we tried to use the wifi code we were given from the crew as a "perk" from our camera Ana iPads being taken, that still did not work. So that was a 13 hr flight with no wifi. Plus on my flight from Istanbul to Atlanta my Tv did not work and the crew didn't speak English and could not understand my complaint. Overall the worst flight ever, close to a Delta flight which everyone knows is the bottom of the barrel of airlines. When we finally arrived in Atlanta it took 3 HOURS to get our baggage. We landed at 7:45 PM and did not get our bags until 11 pm. We were not told what the delay was and to just be patient. I will a NEVER take this airline agin."
Pros: "Food and Crew"
Cons: "The fact that the boarding was by bus and not through a sleeve detracts from the process."
Pros: "Complimentary travel kit was a life saver."
Pros: "Reasonable good food by airline standard. Good entertainment options."
Pros: "Crews were very nice helpful"
Cons: "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
Pros: "Very Nice"
Pros: "Food is excellent, staff great."
Cons: "Not nearly enough leg room for an international flight!!"
Pros: "Availability on movies to watch"
Cons: "I've been flying to Greece for many years and this was the worst flight I've ever had! The flight was over packed. My fiancé and I did not get the seats I originally selected. Seats were so small and extremely uncomfortable. We had to wait for about 30' before we took off WITHOUT air conditioning!! That was miserable!!!! Last, I found HAIR in my food!!! Although, the flight we took from Atlanta to Instanbul was one of the best flights I've ever have taken. Mixed emotions.."
Pros: "Friendly service and plenty of food"
Cons: "They cancelled my flight but there are free tours or free hotel accommodations that are offered"
Pros: "All"
Cons: "Not enough leg room."
Pros: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Cons: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
Cons: "It was hot on the airplane"
Pros: "It got me there alive"
Cons: "better entertainment, but still not the best"
Pros: "That it was a direct flight ."
Cons: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"
Pros: "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."
Pros: "Seat comfort and entertainment was good."
Cons: "Boarding process was poor. CREW HAD NO CONTROL over passengers standing, opening overhead bins and walking around while plane was taxing. FOOD WAS POOR at best horrible at times."
Pros: "Everything"
Cons: "Nothing"
The checking process was chaotic with multiple security checks where there was no organized que. Main cabin seats are so small you can't extend your elbows to eat. When the person in front of me pushed their seat back, it knocked my wine cup over.
Pros: "Definitely pick comfort plus on this flight if you can. You can walk around a lot more on this flight compared to other flights. Food was really good! Recommend the overnight flights...."
Cons: "More leg room would have been nice..."
Pros: "On schedule"
Pros: "Exit row."
Pros: "Good entertainment options"
Cons: "Overall okay crew, but some very rude members"
Pros: "Thanks for the monitors."
Cons: "The crew seems tired."
Cons: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
Pros: "Hmm pilots safety records paid over 2500 for comfort eats wanting to feel a bit more special"
Cons: "Food was awful service main cabin mediocre at best I don’t think delta realizes how important all the customers are not just business class as we do have choice out there throwing the piece of chocolate out there at the end to a horrible experience doesn’t make it ok"
Pros: "Nothing horrible service"
Cons: "Everything"
Pros: "Awesome"
Pros: "Good crew. Ample legroom."
Cons: "Plane was delayed by more than an hour."
Pros: "Good crew, good service."
Cons: "No complaints!"
Pros: "Crew was great as always. Friendly and professional"
Cons: "We had a delay that complicated our getting home but all ended up OK"
Pros: "Nice crew"
Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
Cons: "Very slow plane turnover."
Cons: "Leg room was lacking."
Pros: "Nice plane and super nice crew."
Pros: "First time flying into Daytona and it was super easy."
Cons: "Nothing"
Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."
Pros: "fast flight"
Cons: "Wi-fi sucks"
Pros: "Short flight! Crew nice enough!"
Cons: "Boarding seemed slightly delayed"
Pros: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Cons: "Nothing"
Pros: "Delta planes are typically nice and clean"
Cons: "Flight was delayed multiple times."
Pros: "Crew was friendly"
Cons: "Paid extra for Econ Comfort but still got a seat with no in flight entertainment and they provided no food/beverage services."
Pros: "Nothing"
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Pros: "Comfort Plus seating was good for the long flight, lots of choices for entertainment."
Cons: "Some crew members were rather cold in their manner, either disinterested or grumpy. Electric outlet didn't work. On screen entertainment touch screen was very difficult to use (unresponsive to touch)."
Pros: "Air crew was excellent"
Pros: "Flight crew was excellent"
Cons: "Didn't serve snacks with peanuts because someone one board had a peanut allergy"
Pros: "Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first."
Pros: "The crew were so polite and happy!"
Cons: "Those seats! UGH!"
Pros: "Quick boarding"
Cons: "Had to sit directly next to the engine and it was very loud."
Cons: "Older plane and seemingly frustrated crew. They had very little patience."
Cons: "No meal service in first class."
Pros: "Please offer headphones to people who do not regularly take them in flights."
Pros: "Newer plane with entertainment"
Cons: "was a great flight"
Pros: "Crew was the best!"
Cons: "I really dislike the snack boxes. Snacks need to be more like a small sandwich or grapes, cheese and nuts. Not all that packaged stuff."
Pros: "Free earphones"
Cons: "Delayed boarding Delayed flying after boarding Delayed in flight service"
Pros: "Free ear phones"
Cons: "Late boarding Late take off Maintenance after boarding Two hours before refreshments Boring movie Bumpy flight Very hard landing Home an hour late"
Cons: "The flight attendants were unfriendly and borderline rude. I felt like when I asked for anything or was just up stretching my legs that I was bothering them. There was also quite bit of turbulence in the first two hours- I have traveled a lot and I felt like it took the pilots too long to find a smoother altitude."
Pros: "Friendly crew"
Cons: "Seats too close. Food lacks salads. Fruit salad tasteless--fruit not ripe--looks good, but no taste."
Pros: "Nice plane."
Cons: "No in flight TV."
Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"
Pros: "Crew was quick and nice."
Cons: "Not many options for food."
Pros: "Attentive crew, good atmosphere, comfortable seating.(no free food so 3* but short flight so OK) Pre flight...Soo helpful, wonderful assistant. Delta vs KLM...Not so...See below:"
Cons: "Little time for plane change at Atlanta. Atlanta rail excellent but plane arrival was late and time to cross airport limited. This was especially galling as I was at MCO early enough to catch the 1hr prior flight and requested a transfer to travel with a friend. There were seats available and Delta tried to move me but KLM would not allow it????"
Cons: "No entertainment available at all. There were empty seats available and passenger next to me in the aisle seat was not offered to move--she fell asleep with her legs crossed and kept kicking me in the middle seat--I was traveling with the window seat passenger."
Cons: "I tried to get a seat and it was so hard, i couldn't do an online check in and once at the airport, no one could help me."
Pros: "Drinks were passed out twice while everyone was waiting due to flight delay. There was one flight attendant that was awesome. I had asked for coffee due to migraine. I was stuck in the last row, back of the plane & had seen other people with coffee. The flight attendant told me no, I would have to wait for 3 more hours for coffee at breakfast. A smiling face showed up within minutes & asked if I wanted coffee. She told me that when she hears someone else say "no" that she thinks it should always be "yes". She was the African American flight attendant (wish I would have got her name). She brought me coffee, offered tylenol & checked in on me again later."
Cons: "Food wasn't very good. Most of the service was fair at best, crew, no smiles, looked irritable. Our flight had been delayed about 4-5 hrs so passengers & staff grumpy. Poor selections on the movies. No charging stations in the seat. This plane was very noisy so I was really glad to have noise cancelling headphones. Very expensive to select seats as it was bought through a non-Delta site to get the desired connections."
Pros: "There was a slight delay, but boarding was easy, and flight was smooth."
Cons: "Flight was completely packed."
Cons: "The new seats are extremely uncomfortable for sleeping. Even in Economy Comfort + I had a hard time finding a comfortable position. The short hard seats do not work well unless you are sitting essentially vertical."
Nothing special , just what I expected for an internal USA flight
The seats are very comfortable and reclined a bit. The lighting on the red eye was pleasantly dim. The noise level was pretty good for sleeping. The staff were all quite nice. The vegetarian food was good with clever wooden utensils. Virgin Atlantic is miles above Spirit, Frontier, and that ilk. There is no nickel and diming, except for internet access.
Good hot food. The toilets needed more attention as had run out of hand towels and bins overflowing, one toilet out of service.
What I do not like about Delta is that they change passenger's flight schedule too frequently and in the last minute. They need to work on it.
Virgin Wi-Fi price is price gauging
Dumped us at a stand and buses took ages to show up.
Crew could be more attentive
I was harassed by The security officials at Heathrow terminal 3. They were abusive rude and had no etiquette of how to talk to passengers. They kept all my stuff which is legally allowed here in the US. It was all under 3 oz. The guy in black suit literally said to me “ if I say one word they will take more time to let me go”. The check in lines were long took me 2.5hrs and then I almost missed the flight. The security people yelled at me and literally made me cry. I felt insulted and abused..
Didn’t wait for 8 passagers on a delayed flight for 5 more minutes to make the flight
I enjoyed my flight, very comfortable and good communication.I liked the fact that there was acknowledgement of staff shortage and reassurance to provide excellent service! Shout to Ian and colleagues who helped me find a window seat, my phone and passport i miss placed when i had a little panic.please do share this with virgin atlantic !!!! The Pilot was the best!
It was all fine.
It was all good as usual .Virgin and Delta work really good together so keep it up and I will be back in December😜👍john harrington
They booked me on two different trips, then the agents deleted both trips, and then my flight got canceled and they didn’t tell me
I attempted to cancel my flight due to positive covid case 10 days before I flew with chatdeal and kayak and after repeated calls from me and promises I would be called back and the chance of a credit note I heard nothing. No help, no support, no understanding. I lost £1500. Would never use again or recommend.
Cons: "Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good."
Pros: "Entertainment and helpful staff"
Cons: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"
Pros: "Most of it was of a reasonable standard."
Cons: "Plane was full"
Pros: "The food was good. The lane was comfortable"
Cons: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."
Pros: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Pros: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."
Cons: "My tv screen could not show the movies"
Pros: "The boarding was fast."
Cons: "For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep."
Pros: "The crew was maybe average, that was still the best point."
Cons: "Extremely tight space. The food was almost inedible. Awful."
Pros: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Cons: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Pros: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Cons: "Lack of importance shown to safety of young children."
Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"
Pros: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Cons: "Nothing"
Pros: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Cons: "For boarding, we had to walk a rather far distance due to construction."
Cons: "Missed connection to SFO"
Cons: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"
Pros: "2 bags each 23 kilogram each total 46"
Cons: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"
Pros: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Cons: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."
Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Cons: "Could do with more legroom. Food not the greatest"
Pros: "Not flown with Delta in many years and impressed by the aircraft (A320), crew and customer service"
Cons: "Check-in was a bit of a hassle as kiosk would not accept our details but agent was able to resolve the problem"
Pros: "Aisle/window seating!"
Cons: "My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets."
Pros: "Entertainment system worked well. Good choices."
Cons: "Food decent, but not enough fluids offered during flight . Was very dehydrated by end."
Pros: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Cons: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."
Pros: "Food"
Cons: "Seat reclining happens even during meal time and landing! I had to ask crew to get passenger in front to put seat back upright during meal time!!! Crew should've noticed themselves and ask the passenger without my prompting!! So annoyed!! I complained to VA too"
Pros: "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"
Cons: "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"
Pros: "They were were very kind and helpful to all passengers"
Pros: "Wifi worked very well"
Cons: "Jave to pay for everything on an overseas flight"
Pros: "New Dreamliner aircraft was very comfortable with loads of leg room for a tall person like myself at 1.76m"
Cons: "My seat was directly under the aircon and it was blowing very cold all night which made it quite uncomfortable. Fortunately I had an extra blanket which I could wrap over my head."
Pros: "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"
Pros: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."
Pros: "Excellent service. It should be the benchmark for the airline industry."
Pros: "Virgin gave everyone meal vouchers to use at the airport during the 5 hr. delay. Also, they still offered a meal on the plane."
Cons: "I couldn't get the inflight entertainment to work. I wish they would offer devices to borrow on the plane."
Pros: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Cons: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."
Pros: "Virgin does phenomenal service; I wish delta would copy their level of service."
Pros: "The Virgin Atlantic Club was nice. The special security line was a bonus."
Cons: "Selection of onboard movies not very good. The crew was not so friendly. Menu could be more varied. The A340 configuration is not so good for Business class. Staring at other people across the aisle is not so nice."
Pros: "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"
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Johannesburg - Atlanta Flights
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