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Cons: Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow.

Pros: Crew worked hard to keep to time and make passengers comfortable.

Cons: Boarding gate crowded.

Pros: Very nice crew

Cons: The food

Pros: Nothing

Cons: No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72

Pros: service on the flight was very good

Cons: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Pros: Great food options, very tasty. Crew was attentive, polite and professional.

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Pros: Crew worked hard to keep to time and make passengers comfortable.

Cons: Boarding gate crowded.

Cons: The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats.

Pros: I had to swap seat to be able to access the loo easily from an Isle seat

Cons: The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway

Pros:

Cons:

Cons: Improve quality of service and cleanliness.

Pros: Amazing crew. Great service in economy.

Pros: Everything was good and nice. Had a good time and felt welcomed. Had a really good experience.

Pros: The service was excellent. They are very helpful and friendly.

Cons: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Pros: NOTHING

Cons: No options to change booking and the one given was absorbant pricing

Pros: Comfortable for that sort of journey

Cons: N/a

Cons: There was wery cold on the plane.

Pros: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Pros: It was empty so we were told we could move around in the empty seats

Cons: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).

Pros: The crew was outstanding and the good choices were excellent

Cons: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Smooth flight without event. On time landing. Efficient deplaning.

Cons: Newer plane. Seats , entertainment, cabin crew.

Pros: Things were pretty smooth.

Cons: Could have done without the flight delay.

Pros: Good service

Cons: Old plane, no power chargers, cold during the flight

Cons: For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers

Pros: I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon

Cons: Providing better food and movie

Pros: Food, seat, entertainment

Cons: The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class

Cons: The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?

Pros: The crew was amazing. Made traveling with infant little less harder.

Cons: The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Pros: very friendly crew (we were flying with two small kids) who went above and beyond to make them as comfortable and happy as possible.

Pros: Comfortable for that sort of journey

Cons: N/a

Pros: In flight entertainment was definitely above average.

Cons: Crew were very impersonal. Didn’t seem to care about the needs of the passengers.

Pros: Easy boarding, friendly crew, good food

Cons: Nothing to report

Cons: Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow.

Pros: For the most part the people and workers were very nice

Cons: Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy.

Cons: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.

Pros: Crew, food.

Cons: Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport.

Pros: I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon

Cons: Providing better food and movie

Pros: The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you.

Pros: The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight.

Pros: Food was really good and no delays. Entertainment also really good.

Cons: Can't really think about something.

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Pros: The crew was professional and very engaging

Cons: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...

Pros: I had a nice exit row seat and the plane had a good selection of entertainment.

Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.

Pros: Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc.

Pros: Crew worked hard to keep to time and make passengers comfortable.

Cons: Boarding gate crowded.

Pros: Good service

Cons: Old plane, no power chargers, cold during the flight

Cons: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.

Pros: I liked everything. Plane ride was nice and I felt welcomed. Had a good experience.

Pros: Journey to Helsinki to Doha was good. Plenty of empty seats.

Cons: Full packed airline Doha to Dhaka as well as flight was delayed a bit.

Pros: Crew, food.

Cons: Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport.

Pros: The crew was good. Good movie selection.

Cons: The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app

Pros: Nothing

Cons: For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.

Cons: There was wery cold on the plane.

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Pros: Efficient and on time.

Cons: All fine.