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Pros: Nothing

Cons: Food was terrible. It’s worse among the airlines.

Cons: Lights did not work, so diner was guessing whats was in the tray

Cons: The flight is too long

Pros: Crew were so good

Cons: Everything is good

Cons: Poor communication about the reasons for our 4 hour delay. Also, we purchased Economy X, which should have given us priority boarding, but we were told we had to stand in the general admission queue.

Pros: The crew where awesome and catered to every need and requirement.

Cons: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.

Pros: The boarding was fast.

Cons: For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep.

Cons: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)

Pros: We got to our destination

Cons: They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to.

Pros: Nothing.

Cons: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.

Cons: Nonexistent leg room. Made me check my carryon bag but did come to reclaim pretty quickly. Couldn’t even get water without a charge.

Pros: They made up some time following a long delay

Cons: We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful

Cons: The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps.

Cons: Bad entertainment system

Cons: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.

Cons: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.

Pros: The crew was friendly.

Cons: The food was horrible.

Pros: Everything is perfect

Pros: Everything

Cons: Nothing

Pros: seats were awesome, so as the food and the occasional snacks were delightful

Cons: My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working...

Cons: Departing on time.

Cons: My window seat didn’t have a window

Cons: Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C

Pros: The crew was nice, the food decent. I liked the selection of movies and was glad for a blanket and pillow and thought the headphones were a nice touch since most people have Bluetooth and it doesn’t connect to airplane TVs

Cons: I felt this seats could have been more comfortable, & I was very VERY disappointed that I had to check my carryon especially since it was a backpack and was not designed to check. One of my cosmetic products was even damaged because I had to quickly check my bag at the gate, to my final destination.

Pros: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.

Cons: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.

Cons: Delays, took my hand luggage into the hold,

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Pros: Good for both.

Cons: Bigger seats.

Cons: I wish to have little more room on seat for long flight.

Pros: Good attention from crew and very comfortable seats.

Cons: Nothing given the great value for money

Pros: Nothing

Cons: Food was terrible. It’s worse among the airlines.

Cons: Handling flight delay

Pros: Updates on status via email and sms

Cons: Choices not AWS international, too UK centric, Crew was superficial and curt

Pros: Super friendly and professional crew

Cons: Short comfortable and smooth journey

Cons: We Flew business class. Very ordinary.

Cons: Nothing different from budget airlines nowadays apart from high price of flight, which is what it is all about really. Felt like a Ryanair flight for 4 or 5 times the price. Could have been SOMETHING complimentary to justify price.

Pros: I liked the movies

Cons: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep

Pros: The flight itself was good! The one from London to Delhi was better than from JFK to London

Cons: I wasn’t told about my baggage were being delivered through different airlines the other day!

Pros: Karl was amazing! So helpful and sweet!

Cons: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.

Pros: Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad.

Cons: Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever.

Pros: The crew was polite and professional

Cons: The food was disgusting The plane is dirty The bags are treated badly

Pros: Seat was comfortable.

Cons: transit timing was a bit hectic.

Pros: flight attendants were not friendly enough.

Cons: both flight from Bos-Doha, Doha-Hanoi was delayed

Pros: Friendly crew

Cons: No alcohol served

Pros: Attentive crew, plenty to drink

Cons: Not crazy about the seat arrangement on this plane

Pros: Quick boarding.

Cons: Nothing. Pretty good for a short trip.

Pros: Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us.

Cons: Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C

Pros: Crew was nice, attentive and very helpful

Cons: More leg room

Pros: Seat was comfortable.

Cons: transit timing was a bit hectic.

Pros: The crew and accommodations

Cons: Availability of vegan meals

Pros: Everything

Cons: Nothing

Pros: Nice seats and nice enough staff

Cons: Delays, no information provided and no water provided while we were waiting to depart. 1 hour delay (57 mins to be precise....)

Cons: No entertainment on a 5 hour flight and uncomfortable seats.

Pros: Crew were helpful. Food was OK. I had Hindu meal and it was hot and tasty but salty.

Cons: Seats could have been more comfortable. I am not a tall person so seat spacing was not an issue, but for any one more than 5'8'' tall, seat spacing may be uncomfortable.

Cons: A plane made any year after 1990... Last minute flight switch caused great discomfort and VERY narrow seats

Cons: We had 4 hour delay causing a stop over at 3am. So yeah

Cons: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Pros: Everything was smooth and effortless.

Cons: Can’t think of anything.

Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️