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Pros: Good crew

Cons: Service could have been better

Pros: The crew

Cons: sea food

Pros: On-ground customer service of Ethiad, Fatima. She was professional and understanding.

Cons: Don’t overlook international flights and penalize travelers who don’t have a seat selection but checked in on time.

Pros: This crew was better that last flight overall

Cons: Better seating arrangements

Pros: Yes all of the above

Cons: None

Pros: Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad.

Pros: Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines.

Cons: Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best.

Pros: was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time

Cons: food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages

Cons: The bread buns were cold. Better if they were served hot

Pros: Delay

Pros: Entertainment was exhaustive and entertaining

Cons: Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F.

Pros: Overall flight quality

Cons: Free wifi time can be increased to at least an hour and Food quality can be better

Pros: The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that

Cons: Super small plane.

Pros: While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!

Cons: Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful.

Pros: I liked the entertainment

Cons: There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone.

Pros: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help

Cons: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr

Pros: None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted.

Cons: Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv.

Pros: Friendly and cheerful crew. Very generous with the drinks.

Cons: Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though.

Pros: Since I was traveling with a child we were borded first

Cons: The seats weren’t the most comfortable

Pros: On time. Check in was very easy.

Pros: Crew Was very friendly , smiley, and welcoming.

Cons: Movie selection could have been better, but was ok.

Pros: Crew helped my parents with physical disabilities through the whole flight. Super grateful

Pros: The food was amazing

Cons: Left 1h late

Cons: To be given a blanket. And better choice in music

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Pros: Seats were fairly comfortable with decent leg room.

Cons: My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.

Pros: Attentive crew, plenty to drink

Cons: Not crazy about the seat arrangement on this plane

Pros: The check-in process was expeditious, aircraft was quiet, crew were accommodating and flight comfortable.

Cons: I did feel a bit disconnected during the drink service as the cabin crew member came and passed the juices to each person

Pros: Flight good, crew helpful and no problem with boarding.

Cons: No hot food and no announcement in the Airport. Limited choice of other food.

Cons: It started over an hour late and they lost my luggage

Pros: short lay over in Abudhabi. Flight was on time.

Cons: At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights.

Cons: Food has gone down a lit

Pros: Everything was excellent. The entertainment system was also excellent.

Cons: The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out

Pros: Food

Cons: Please stop overbooking....

Pros: crew onboard and food/entertaiment.

Cons: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.

Cons: All went well!

Pros: Lufthansa hands down is the best airline I have ever flown!

Pros: Super service. From gate in Frankfurt to Rome.

Cons: Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Pros: Crew was very nice, very helpful

Cons: 3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience

Pros: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.

Cons: The cabin was looking a little tired.

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Cons: There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown

Cons: Whole flight was so cold like in refrigerator.

Cons: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

Pros: cheap ticket

Cons: lack of service, very unfriendly stewardess

Pros: The flight was amazing

Cons: The problem of the kids shouting and shouting one hour

Pros: Good crew Seats good

Cons: Earphones plug difficult to fit Toilet cleanliness not adequate on occasion

Cons: Getting more minimal on the food service. Emirate have more and better quality

Pros: short lay over in Abudhabi. Flight was on time.

Cons: At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights.

Pros: The crew were very attentive and the pods are comfortable.

Cons: Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge.

Pros: Seating space for short people..not average height people

Cons: Wider space for seats

Pros: Everything’s was fine.

Cons: 5 hour last minute delay.

Pros: Just fine..

Cons: Nothing

Pros: Cheerful and very helpful

Cons: The food could be better

Pros: Flight was delayed from LAX. No accommodation offered

Cons: Accommodation. They were kinda rude about the whole experience

Cons: The people sitting beside me was very loud and they didn’t stop talking the whole time.