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Cons: Fix the damn KIOSKS at Vienna!

Pros: Just as I expected. And I made my last connection easily.

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: Amazing leg room, free snack and drink, free wi-fi.

Pros: Nothing

Cons: Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage.

Pros: Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive.

Pros: Lufthansa crew very professional

Cons: More upgrade to be available

Pros: No

Cons: Baby sharing seat with parent was very crowded

Cons: The most comfortable flight of all. Very pleased

Pros: The crew was good

Cons: The entertainment on the plane should be upgraded and wifi should be provided

Pros: Crew was the friendliest I have met in a long time.

Cons: Connecting in London too stressful and difficult. I came from Catania enroute to JFK and practically killed myself in Gatwick getting from one flight to another. 2 hours not enough to go through this airport, with its stairs, the "mall," lack of info about what to do, passport & sec check again.

Cons: sea food

Pros: Timing immigration check in is good

Cons: Food was not up to the mark. Didn’t get what is promised

Pros: The attendants and ground crew helping me was excellent.

Cons: They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25

Pros: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Pros: Yes, the crew was helpful and patient. The food and drinks were good.

Cons: Clarity in the PA system could be better. Too much background noise.

Cons: Work on those delays

Pros: The crew WAS amazing!

Cons: Not a thing! It was perfect

Cons: It was FREEZING throughout the entire flight. Freezing. No blankets. Missed having screen in seat but was able to start a movie on my phone so it was fine.

Pros: On board service and entertainment. The plane itself was clean and comfortable.

Cons: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!

Pros: Everything

Cons: NA

Pros: Short and timely. Flight attendant was great with kids.

Cons: Left 1h late

Pros: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Cons: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Cons: The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle

Pros: All good..

Pros: the flight was on time

Cons: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Pros: Crew was really good and the seating was quite okay

Cons: Seating distance

Pros: The crew was fantastic.

Cons: Entertainment is out of date and difficult to use.

Pros: Delay

Cons: Don't delay

Cons: not much choices in the movie selection

Pros: Good

Cons: NA

Pros: Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour

Cons: Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for.

Cons: too many little children

Pros: All

Cons: To be cabin in business class

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Cons: Great

Pros: Lufthansa is always incredible.

Pros: Flight was on time both ways.

Cons: had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time

Pros: Food option was horrible. Need better options for vegans and Vegetarians.

Cons: The vegetarian option food was terrible.

Pros: The crew was amazing and extremely helpful!

Cons: The food could have been better

Pros: Flight was on time.

Cons: In flight complimentary food and drink service could have been better.

Cons: Boarding clusterf...

Cons: Plane is old and entertainment facilities are no longer appropriate

Cons: Food could be better

Pros: fresh baked bread!

Cons: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.

Cons: Nothing. The best airline I've flown across the board.

Pros: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Cons: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

Cons: Some cabin crew seemed quite grumpy, whilst others were friendly & welcoming. Food was very good

Cons: Timeliness

Cons: Travel agency did not notify me that I needed to get a Yellow Fever immunization

Pros: yes

Cons: meal

Pros: Pleasant flight

Cons: We were delayed & missed our connection

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.