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Pros: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.

Cons: The cabin was looking a little tired.

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Pros: Comfortable seat and fairly friendly crew

Cons: Better reception and understanding at the airport. The staffs are not considerate.

Pros: WONDERFUL FLIGHTV

Cons: NONE

Cons: Best company and the 380 is amazing.

Cons: Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok

Cons: Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination.

Pros: The crew was wonderful and as far as airplane good goes, it was great.

Cons: Leg room

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

Pros: Crew were great

Cons: Refreshments

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: The aircraft

Cons: No overbooking next time!

Cons: I didn’t fly out of Philadelphia because the flight was 5 hrs late and I missed my connecting flight. Had to go get my luggage, go home and try to fly today! Terrible! All my plans screwed up!

Pros: Reasonable staff but seats very cramped, but i guess you get what you pay for !!

Cons: Some cabin crew seemed quite grumpy, whilst others were friendly & welcoming. Food was very good

Cons: Extra rules about headphones are annoying and no beverage options. Horrible terminal that does not let you get a drink before boarding and gate agent did not update boarding when it was late, so no one could venture off and get a drink of water before flight.

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Cons: Doesn't

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Pros: Excellent seat

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Cons: Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr.