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Pros: The flight attendants were fabulous on this flight.

Cons: Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!

Pros: The crew was nice.

Cons: Everything is too cramped. The sound on the entertainment unit is terrible.

Pros: Fantasic Experience. Loved it. Kind crew, great service, great enetertainment. HIghly reccommend!

Cons: All good! Strat to finish a simple and enjoyable experience.

Cons: Should enforce limits on carry on items which causes boarding delays and inconveniences. Some people with large personal items and backpacks and carry on take multiple storage spaces in overhead bins.

Pros: The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts.

Cons: The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare.

Pros: It was on time and got me where I needed to go.

Cons: The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Cons: Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage.

Cons: Seats recline too much making leg room more nonexistent than ever

Pros: Amazing crew and Ground staff. Check in and bag check in was really smooth and fast.

Cons: Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it.

Cons: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class

Pros: The crew was nice.

Cons: Everything is too cramped. The sound on the entertainment unit is terrible.

Pros: The seat cushion had no support. I felt like i was sitting on seat supports

Cons: Thicker seat cushion would be more comfortable.

Cons: Wasn't able to online check-in thus losing my window seat 21A I had selected.

Cons: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Pros: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Cons: Seats recline too much making leg room more nonexistent than ever