Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Pros: "Nice attention and good food. Plane and seats are confortable"
Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Seats distribution could be better. They changed the seats I selected one day before boarding.
I think the plane that they changed at last minute could be better
Worst travel day I have ever had in 25+ years. Pulled off of two AC planes that were leaking and the third plane that was boarded had maintenance which delayed the flight for over another hour! A total of 10 hours spent at Pearson International before finally taking off! These planes were over 25 years old! Update your equipment!
The crew was nice and helpful. Seats were basic. For a 4 hour flight, they didn’t even offer snack. Just paid snack, which is lame.
When I arrived in Calgary I discovered my plane was reassigned to a more profitable route and I was left stranded in Calgary. I had to rent a car and drove 8 hours to get home at my own expense. 2 of my last 3 flights with Air Canada were cancelled and the 3rd one was delayed 2 hours. Air Canada is an unreliable airline. Choose another airline if you can!
Was kinda tight in the seats no leg room. Seats uncomfortable. Maps cpuldnt keep up Allot of ports not working. But was an amazing ezperience.
Long time for luggage to show up. I know pearson is short staffed but it was a long time.
Pros: "The crew was spot on with there interacting with us passengers and very good doing there job"
Cons: "Food and drinks lol"
Cons: "Have kinder staff. Be more customer oriented. Be more like Westjet."
Pros: "No carry on space, no leg room for a 6’4” individual"
Cons: "Flight was delayed & cancelled. Unable to rebooked until evening of next day. Was easier to rent a car & drive home"
Pros: "Crew was efficient and helpful. Captain kept us posted along the way. They also keep air flowing when we were delayed to take off so everyone is comfortable inside the crowded cabin."
Cons: "Crew should try to wake me up for meals. Luckily my fellow passengers did. Otherwise I would have missed all my meals."
Pros: "Crew was very friendly and service was great. The pilot was very helpful as he kept us updated about weather and time of arrival. The entertainment options and refreshments were timely and good."
Cons: "The legroom and width of the seats are challenging to get comfortable for a long flight."
Pros: "A typical uncomfortable flight from Grand Junction to Denver. The crew was great."
Cons: "More leg room, seat very uncomfortable."
Cons: "The flight was delayed due to weather at Newark. But when the weatther turned good, there was no Gate Agent from United for nearly one hour. Finally a captain who was flying home cold not take it and finally went from one gate to another hoping to find a GA."
Pros: "The crew"
Cons: "Very uncomfortable seats for such a long flight, my seat didn’t recline, space was limited"
Pros: "Good flight"
Cons: "The restroom on the plane was not clean. The WiFi wasn’t working but we were still able to watch in flight United tv with the app."
Pros: "The best thing about my flight was that it was really empty so I was able to change to a better seat. Everything was quick and easy."
Cons: "Didn't like sitting in the middle and separated from husband who was traveling with me"
Pros: "Legitimately, nothing was liked."
Cons: "My plane broke, worked multiple mechanicals, returned to the gate, my severely delayed departure caused all my connections to be missed thus creating more compounded issues. HUGE HUGE headache. Almost forgot, I'm still missing my luggage 2 whole days later."