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Pick-up location | Toronto |
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Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, People carrier, Standard, Standard SUV, Supplier choice |
Hire locations | 169 |
Airport locations | 42 |
Popular agencies | Avis, SURPRICE CAR RENTAL , City Car & Truck Rental, Thrifty, Dollar |
Economy | R655/day |
Compact | R974/day |
Intermediate | R825/day |
Standard | R859/day |
Full-size | R752/day |
People carrier | R1 612/day |
Full-size SUV | R1 634/day |
Intermediate SUV | R978/day |
Standard SUV | R1 025/day |
Compact SUV | R1 268/day |
Supplier choice | R1 398/day |
39 locations in Toronto
Locations in Toronto
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Reviews
10,0 Wonderful
May 2021
Pros:
Staff was very helpful and friendly. Took his time to answer all of my questions.Cons:
The cost was more than I've spent elsewhere.2,0 Poor
May 2021
Pros:
Polite staffCons:
Despite email confirmation the day prior, there was no vehicle available for me. I had a well coordinated plan involving several other people who had also made plans based on mine. Needless to say I was very disappointed.10,0 Wonderful
May 2021
Pros:
After I picked up the vehicle, I had to change my plans. I returned to the rental location an hour / 8kms later and explained why. The associate welcomed me with a smile, spoke with her manager and told me he had waived all charges! Needless to say I was extremely pleased and will be re renting from same location today. Great client service!Cons:
Nada8,0 Very Good
Apr 2021
Pros:
Staff are friendly and helpful.Cons:
To be honest, they could improve their COVID sanitation practises.10,0 Wonderful
Mar 2021
Pros:
Helpful staff, very slow to get car, drop off was fast.Cons:
Faster pick up. It really was very slow.6,0 Okay
Jan 2021
Cons:
Customer Service8 locations in Toronto
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10,0 Wonderful
Nov 2022
10,0 Wonderful
Oct 2022
8,0 Very Good
Dec 2021
2,0 Poor
Dec 2021
2,0 Poor
Nov 2021
2,0 Poor
Nov 2021
12 locations in Toronto
Locations in Toronto
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Reviews
8,0 Very Good
Oct 2022
2,0 Poor
Oct 2022
2,0 Poor
Oct 2022
2,0 Poor
Sep 2022
2,0 Poor
Sep 2022
6,0 Okay
May 2021
Pros:
Staff were friendly. One-way travel and central location (not airport) were great.Cons:
Car wasn't clean (food and spilled drink under seat), body had a number of dents, scratches that weren't documented. I booked an economy car and was given a choice between two fuel-inefficient cars for a long drive. Expensive because of one-way travel.7 locations in Toronto
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8,0 Very Good
May 2021
Cons:
I rental 4 dawys a week Daly but no point no lower prices10,0 Wonderful
Nov 2020
Pros:
Front desk staff were efficient. The person at the gate before leaving did a thorough check and found a chip in the window that I missed. That attention to detail is amazing and should be the standard for staff.Cons:
Nothing really. The people made the experience great.10,0 Wonderful
Nov 2020
Pros:
The staff at front desk was extremely helpful.Cons:
Not much really. They used to have a printed guide on how to access the parking lot - not sure what happened to it.2,0 Poor
Aug 2020
Pros:
Nothing. I was unable to retrieve the car.Cons:
I made a reservation Dollar pickup at 330 Front Street in Toronto. When I arrived at that location I was told my reservation was to be picked up at 1245 Danforth Ave. I showed them my reservation confirmation that indicated my reservation was for 330 Front st, but the CS rep at Front st told me there was nothing they could do and there was no car available for me. Danforth location was a half hour away and closed. I spoke with Dollar 800 number and it appeared to me their system is incorrect. The CS rep was trying to explain to me there are 2 “330 front street locations; one in Danforth and one 330 front st West (where I was). I had to explain there are not 2 “330 Front Streets” and the store rep had already told me the address for Dantforth was 1245 Danforth Ave. The phone rep realized this was the issue that somehow these 2 locations are linked as 1 in their system is the best I could tell what was happening. The only thing he could do at this point was offer me a pickup at the airport which was an impossibility for me. To summarize; I made a reservation for 330 Front st, showed up on time to pick it up, had 2 points of confirmation indicating my pick-up was at 330 front st and was told by dollar my reservation was for 1245 Danforth Ave in their system. I have no emails indicating anything about Danforth Ave as a pick-up location. Unable to secure a car from Dollar, I was very fortunate to find and book a last minute rental from another company. Overall an extremely frustrating experience as Dollar could not honor the reservation I made and could not provide me with an explanation as to what occurred to cause the error.5,2 Fair
Jul 2020
Pros:
Location is convenientCons:
They did not seem to be well organized, they had only one attendant and I had to wait a while because they had to go and fill up the gas tank of the person who was being helped before me because it only had a quarter tank of gas left. The car also had scratches and did not seem to be in the best working order. They also make you fill up you tank within a 5 km radius before returning the car.2,0 Poor
Feb 2020
Pros:
When I arrived to pickup my rental, the car had been given away to somebody else and they had no vehicles left for me. I had booked a week in advance specifically because it was a holiday weekend so there is no excuse for this. I missed a family gathering because of this problem.Cons:
They could have kept a car available for me as per my rental agreement.2 locations in Toronto
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10,0 Wonderful
May 2023
10,0 Wonderful
May 2023
10,0 Wonderful
Apr 2023
2,0 Poor
Mar 2023
8,0 Very Good
Feb 2023
2,0 Poor
Jan 2023
18 locations in Toronto
Locations in Toronto
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Reviews
2,0 Poor
May 2021