Car hire at Toronto Pearson Intl Airport

Car hire at Toronto Pearson Intl Airport

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Toronto, ON, Canada - Pearson Intl
Jul 13 — Jul 20
Same drop-off
Toronto, ON, Canada - Pearson Intl
Wed 13/7
Noon
Wed 20/7
Noon
Driver's age:

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Cheap car hire in Toronto Pearson Intl Airport

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Toronto Pearson Intl Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.7 Excellent (130 reviews)
1 location in Toronto Pearson Intl Airport
Alamo
Locations in Toronto Pearson Intl Airport
  • 8.9
  • 8.8
  • 8.7
  • 8.6
  • 8.5
Recent reviews
10.0 ExcellentJun 25 2022
The customer service was excellent. I wish it wasn’t as expensive, but overall it was a very pleasant experience.
2.0 MediocreMay 27 2022
I called Alamo in Toronto for over an hour about a camera that I left in the rental Vehicle and no one picked up… I emailed you at care@alamo.com and no answer. I’m really disappointed in the customer service
10.0 ExcellentMay 22 2022
Check in process could have looked at the reservation prices more carefully rather than just charging new price first and then adjusting Pick up could have explained the important features like gas tank lever etc
10.0 ExcellentMay 7 2022
Great service and comfort.
10.0 ExcellentMay 3 2022
Nice people. Easy process. Gorgeous clean car. Best experience ever and I rent a lot of cars.
8.0 ExcellentApr 26 2022
Smooth pick up and drop off experience
10.0 ExcellentApr 21 2022
Excellent car great price and friendly staff. Wish pick up was a bit faster but with all the COVID regulations it is understandable. Drop off was easy as pie.
8.0 ExcellentApr 19 2022
One csr to manage the morning rush is not sufficient
2.0 MediocreApr 18 2022
We had the car rental at the Toronto Pearson Airport. They did not give us clear instructions as to how to leave the car park or on return. We had an early flight on return so we were frantically looking for the way to return to the car rental. Unfortunately, it was not clear to us that we were supposed to go on the Arrival level of car rental rather than the Departure level. The drive to enter was One Way, so we had to circled twice before trying to get in on the Arrival level. Also, the key drop was not made clear to us because the office didn’t open until 7:00am!
10.0 ExcellentApr 16 2022
excellent counter staff
Rated no. 2
Dollar
8.2 Excellent (124 reviews)
1 location in Toronto Pearson Intl Airport
Dollar
Locations in Toronto Pearson Intl Airport
  • 8.3
  • 8.3
  • 8.2
  • 8.1
  • 8.2
Recent reviews
4.0 OkayJun 28 2022
Ridiculously slow pickup. Not very cheap overall.
2.0 MediocreJun 24 2022
never book again
10.0 ExcellentMay 14 2022
All good
2.0 MediocreApr 5 2022
Never got a car. When we arrived to get our vehicle they had none. We ended up booking with Hertz who were very friendly and had cars available. Very bad experience with Dollar
8.0 ExcellentMar 30 2022
More description about where to pick the car up. I wasn’t flying into the airport, I was just picking my car up there and this made it very confusing
10.0 ExcellentMar 7 2022
The car smelled of old pot smoke.
10.0 ExcellentFeb 11 2022
My experience was courteous and timely on pick up. When I dropped off the vehicle, the young man who assisted me was exceptionally friendly, helpful and professional! Thank you to all the staff!
10.0 ExcellentJan 3 2022
Both agents at pick-up and drop off were concise and professional.
8.0 ExcellentDec 31 2021
The rental procedure was pretty straight forward. Communication was good and price was not too bad at all. Staff were friendly, courteous, communicative and facilitative. The only downside was that, I found driving the car I got to be a little difficult, (seemed pretty slippery on the road, considering we are not in the full winter yet.) Maybe it was just a one off, or perhaps the tire choice needs to be improved on. I would have hated to have this vehicle during “black ice” events. Outside of that A+++++
2.0 MediocreDec 20 2021
The staff at the pick up counter were rude, nasty, slow, uninformative and yelled. Terrible!
Rated no. 3
Budget
7.7 Good (113 reviews)
1 location in Toronto Pearson Intl Airport
Budget
Locations in Toronto Pearson Intl Airport
  • 8
  • 8.1
  • 7.6
  • 7.6
  • 7.6
Recent reviews
10.0 ExcellentJun 13 2022
great staff!!
4.0 OkayJun 10 2022
paid more than expected
2.0 MediocreJun 7 2022
everything
10.0 ExcellentJun 1 2022
Excellent minus the airport surcharge.
6.0 GoodMay 28 2022
They refused to honour my confirmation. They say I wasn’t a foreigner. Only after I showed them my flight tickets they then rented me the vehicle. After that everything was okay.
2.0 MediocreApr 12 2022
Rude staff and disgusting vehicle. Old model with no features and terrible fuel efficiency.
6.0 GoodApr 11 2022
We had issues with trying to drop the car off. The direction to your drop off location was very poor, I drove around the airport many times until my wife called the airport customer service center to get direction to the drop off site. We called the budget number but it was hard to get a hold of anyone and whan we did they were not very helpful. It would be helpful to have a hand out with a map or written instructions on where to go to get to the drop off location and better signage once you are in the parkade, either on the pavement with directional arrows or over head signs.
6.0 GoodMar 2 2022
Had to wait during the drop off for an attendant, so made me late
10.0 ExcellentMar 1 2022
Thanks for the persone he reserves me
10.0 ExcellentDec 11 2021
Helpful and polite staff at pick up, a good around service
Rated no. 4
Hertz
7.6 Good (359 reviews)
1 location in Toronto Pearson Intl Airport
Hertz
Locations in Toronto Pearson Intl Airport
  • 8
  • 7.9
  • 7.4
  • 7.4
  • 7.3
Recent reviews
10.0 ExcellentMay 30 2022
The staff at Hertz were wonderful. Courteous, friendly and eager to be helpful. The young man who checked me in (Hubert) was super!
10.0 ExcellentMay 15 2022
The walk through the maze at Toronto Pearson to the rental office was the worst part. After that everything was great. We were 2 hours getting through customs and the rental office was supposed to close an hour before we finally got there. I had filled out the optional flight information online and they must have known we were delayed...they waited an hour past closing to give us our car. Thank-you!
10.0 ExcellentMay 1 2022
Need more cleaning , vehicle was good
2.0 MediocreApr 21 2022
The rental was reserved in my husband’s name in error. They did absolutely nothing to try to help. I waited for over an hour while my husband called customer service to change the listing name to mine from the US.
10.0 ExcellentApr 20 2022
No problem. Gold level. Choice of car!
8.0 ExcellentDec 7 2021
Have to go from terminal 3 to terminal 1 to pick-up car, big hassle. Same issue when returning. Car was a little worn but sign if the times for cars. Service was good and car was ready when I arrived.
2.0 MediocreNov 5 2021
I was not able to complete my rental as the agent could not get the credit card machine to work. The chip and tap functions were not working and he could not get the mag strip to read. He refused to simply type in the Credit card details which is all the mag strip contains. I had to go to a competitor (AVIS) who had not issues completing the financial transaction with the same credit card. I would have expected that a card rental company have a fully functional credit card machine available.
10.0 ExcellentAug 22 2021
Everything was perfect but the guy at the the counter when receiving a car was non cooperative and a way he was talking was not professional
7.9 GoodAug 8 2021
I couldn't learn the exact price. If there is drop off fee included or no until i ve done the payment
7.9 GoodJul 27 2021
The customer service phone number could be better tended to.
Rated no. 5
Economy Rent a Car
3.6 Mediocre (170 reviews)
1 location in Toronto Pearson Intl Airport
Economy Rent a Car
Locations in Toronto Pearson Intl Airport
  • 4.2
  • 4.3
  • 3.6
  • 3.7
  • 3.8
Recent reviews
2.0 MediocreJul 5 2022
Their staff was rude
2.0 MediocreJul 3 2022
Paid the entire cost up front and was then charged another 800 for deposit. Had to pay insurance twice because clerk at counter said that what I paid could not possibly include insurance. The car was dirty when we got it with less than half a tank of gas.
6.0 GoodJun 29 2022
I usually don’t leave any comment but this time I just wanna let ppl who will rent the car from this company should know ahead of time. So if you don’t buy the insurance for your rental car, they still charge you for DO NOT buy the insurance doesn’t matter you have your own travel insurance or not. The cost around $13/day. In the Priceline doesn’t tell you about this fee. Be aware about this. I had to pay $127 for this stupidity policy. This is a hidden fee. Overall, the car is good, service at the counter is ok.
2.0 MediocreJun 27 2022
They canceled because car wasn’t picked up within two hours. Canada customs took at least two and a half hours.
4.0 OkayJun 26 2022
This place charges you for declining insurance. I have insurance for rentals through my credit card so I didn’t need their insurance, but they charged me $12 (!) dollars a day for not getting their insurance, which makes absolutely no sense. Not to mention that the website said unlimited mileage and when I got there they said that because we live in the city, there was a limit of 600 miles we could drive (we’re locals but we don’t own a car, hence needing the rental). Very disappointing experience, will not be booking here again.
2.0 MediocreJun 25 2022
This place is a scam. They do not stand by the terms of your rental, they charge for kilometres even though it says “unlimited”, they (illegally) try to force you to take the insurance coverage, and they’re rude. Avoid at all costs! This may seem cheaper, but you will end up paying more in the long run.
2.0 MediocreJun 24 2022
I didn't get the size of car my family needed, it was not clean inside at all, unfriendly unpassionate staff
2.0 MediocreJun 22 2022
Not happy at all
6.0 GoodJun 22 2022
Wait time and communication were very poor. I thought priced were good until I got there and was told online was actually US dollars... Otherwise car was great!
8.0 ExcellentJun 20 2022
Place is away from Airport, but savings are worth the extra time.
Rated no. 6
Enterprise
9 Excellent (68 reviews)
1 location in Toronto Pearson Intl Airport
Enterprise
Locations in Toronto Pearson Intl Airport
  • 9
  • 9
  • 9.1
  • 8.9
  • 8.9
Recent reviews
8.0 ExcellentJun 30 2022
While the vehicle was fine, the price was higher than I contracted for on Kayak! Enterprise support was pretty useless and wouldn't do anything other than say contact Kayak and that sometimes Kayak's pricing was in US dollars. I had a copy of my reservation and it didn't specify which type of currency it was. When I logged into Kayak it specified US$. While Enterprise didn't give me the price I thought I had contracted, they did give me a better one. How can Kayak be so stupid as to quote prices in US$ when booking a rental in Canada? Definitely will consider their actions when booking in the future!
10.0 ExcellentMay 31 2022
Rental was fast and efficient. He showed us to our car quickly and we were on our way.
10.0 ExcellentApr 19 2022
It was a super easy process, drop off was easy
10.0 ExcellentApr 1 2022
To speed up the check in process for repeat customers
10.0 ExcellentMar 9 2022
The team was so accommodating! I needed to change my drop off location last minute and they were so helpful in making everything happen.
10.0 ExcellentFeb 28 2022
Fast friendly service at pick up and drop off. Didn’t like the fact that it was winter driving conditions and the vehicle had all season tires.
10.0 ExcellentJan 30 2022
Super friendly staff!
10.0 ExcellentDec 4 2021
Excellent service!!! Everything went smoothly and I was on the road in no time at all. I would highly recommend them.
6.0 GoodNov 14 2021
Car had pigeon poop all over it, and we had to unexpectedly take a ferry to return the car since they moved into the island, but the staff is nice and good value for the amount of payment.
10.0 ExcellentOct 25 2021
Quick and easy pick up and drop off.
Rated no. 7
Avis
7.8 Good (43 reviews)
1 location in Toronto Pearson Intl Airport
Avis
Locations in Toronto Pearson Intl Airport
  • 8
  • 7.9
  • 7.6
  • 7.9
  • 7.5
Recent reviews
10.0 ExcellentDec 21 2021
I am very satisfied.
10.0 ExcellentNov 28 2021
Cost efficient
10.0 ExcellentSep 16 2021
Great service from the team. Erik Fagerlund especially helpful sorting out a change in the credit card used to pay for the rental and also facilitating an extension of the contract.
3.2 MediocreFeb 26 2020
Staff were friendlyThere are tons of hidden fees involved so the price advertised is not right - from premium location surcharge of $40 to all sorts of other hidden fees - I booked my car for $54 and ended up paying $289. The location is also not very easy to find.
2.0 MediocreSep 11 2019
the booking system messed me up and it was nightmare to cancel - I havent recieved my tax/booking fee back yet.no idea.
10.0 ExcellentMar 14 2019
pick-up reception desk employee drop-off employee speed and ease of process online booking mobile appmobile app registration
5.2 OkayAug 21 2018
Overpriced$1600+ for a 6 day rental is crazy. How much could a Toronto to Montreal drop really be worth. Car also had many areas of damage nobody really looked at, hope they don’t try to nail me for prior damages.
9.6 ExcellentOct 4 2017
Good value and easy.Was able to pick up in one location and drop off in another. The fees were reasonable. I found it impossible to area he online but quite manageable in person.
7.2 GoodMar 23 2017
Fast efficient drop offVery quick throughput, and problem resolution.Didn't check paperwork, and tried to charge me for gas, even though the note said collected with half a tank! Glad I checked.
5.2 OkayFeb 17 2017
The car was cleanCustomer service, the guy who waited on us was rude and seemed irritated we were there
Rated no. 8
Thrifty
7.7 Good (37 reviews)
1 location in Toronto Pearson Intl Airport
Thrifty
Locations in Toronto Pearson Intl Airport
  • 8.2
  • 7.8
  • 7.6
  • 7.7
  • 7.7
Recent reviews
4.0 OkayJul 3 2022
The front desk worker who gave key to me was rude . Next time I will not rent through this company.
10.0 ExcellentJun 30 2022
Very well organised and great service
10.0 ExcellentMay 24 2022
Everything was great. Price was a little high for just two days. Car was in great condition. Smooth transaction.
10.0 ExcellentApr 24 2022
Fast, efficient and friendly
2.0 MediocreJan 5 2022
Direction to get to the rental booth were horrible and inaccurate, causing us a significant delay and our driving timeline.
10.0 ExcellentDec 29 2021
It was great!! Thank you!!
10.0 ExcellentNov 16 2021
Easy pick-up and drop-off, friendly staff and great rates. I would definitely rent from Thrifty again!
1.9 HorribleSep 11 2021
They added all kinds of unknown fees when I arrived
3.9 MediocreJul 26 2021
Drop off took too long, claimed damaged I didn’t do, causing me to miss my flight
10.0 ExcellentNov 30 2019
YesYes
Rated no. 9
Routes Car & Truck Rentals
6.3 Good (54 reviews)
1 location in Toronto Pearson Intl Airport
Routes Car & Truck Rentals
Locations in Toronto Pearson Intl Airport
  • 6.5
  • 6.6
  • 6.2
  • 6
  • 6.3
Recent reviews
2.0 MediocreJun 29 2022
I will never again deal with this terrible company. To say that I made a mistake is an understatement. The clause that you need to put down a $1500 deposit for the rental is crazy no real rental company does this and I only had $1270 available on my card due to a large Purchace I made that week. Like I said I’ll never ever use these crooks again. And will do everything I can to make sure everyone knows what a terrible company this is. Oh yes I guess the big kicker is that I’ve still not gotten even a dime back for the pre paid rental. So no car and no refund. That to me is a scam. MM
2.0 MediocreJun 22 2022
Most of ppl were rude and luck of energy
2.0 MediocreMay 4 2022
Got upcharged for many things and they refused to accept my insurance from any of my credit cards or my actual car insurance. Also was a 30 min walk from airport, which is not fun as it is advertised as an airport car rental place
2.0 MediocreApr 30 2022
What they advertised is NOT what they actually contracted. The vehicle was different and they advertised UNLIMITED mileage. The day before my rental, they emailed me the cost of mileage and said UNLIMITED didn’t apply because I was a local renter, and not someone from out of Province. There is no one to answer their phones, it’s at the airport and no place to park…. This rental place is a joke. DONT waist your time!!!
2.0 MediocreApr 12 2022
Over a week ago I booked a car for 8 pm not realizing that the company closes at 8 pm. My flight was delayed so I missed picking up the car. I had to Uber home (45 min) and Uber back (45 min) the next morning. I called the company ahead of time to let them know and they had zero solutions. Then when I was to return the car yesterday no one would pick up the phone and there was no way to add another week to my rental so I had to drive to the location at routes (45 min) to request an extension. They gave me another car (downgraded ) for more money. The car was smelled very strong so I asked to change cars. The other cars were all the same strong yucky smell. The guy at the desk said no problem if I wanted to cancel my reservation. So I gave him the keys back after one hour of signing the contract. The charges still are on my visa and he tells me I have to deal with the booking company. So I've paid over $400 and a $1500 deposit against my visa and didn't get the rental. I've emailed the booking company and phoned them but to no avail. This whole experience both times have not been pleasant as it was extremely time consuming and wasteful money
10.0 ExcellentMar 20 2022
Really good value for your money and no tricks
2.0 MediocreMar 17 2022
After reading their reviews on google I figure out they have a trick to charge people without providing any service, they accept reservation for 8 Pm and if you call them at 8:10Pm they are closed and they charge you $50. Not fair
10.0 ExcellentFeb 28 2022
The customer service by Shayne really stood out as he went out of his way to help. The shuttle service to / from the station was a great help as well
2.0 MediocreDec 13 2021
Bad experience, they denied giving me a car when i had already booked it as they claimed they were sold out!
6.0 GoodNov 29 2021
I had to call 2 times to be picked up. The check-in n out was quick and easy. The car was brand new but dirty. The left front tire was low, the low air sensor was on. The guy said it's OK. I spent $2 to put air on all tires just to balance them out. I found a screw on the tire. And I inform the office when I returned the car.
Rated no. 10
E-Z Rent-A-Car
3.8 Mediocre (94 reviews)
1 location in Toronto Pearson Intl Airport
E-Z Rent-A-Car
Locations in Toronto Pearson Intl Airport
  • 4.4
  • 4
  • 3.5
  • 3.4
  • 3.9
Recent reviews
2.0 MediocreJan 27 2020
they are scamming thieves preying on travelers
2.4 MediocreDec 30 2019
It was a huge mistake to rent from this place. Stick to one of the more reputable companies at the airport. These people are not EZ they are a Canadian company renting on behalf of EZ and they are a RIP off.I have not had such bad service ever. Would never rent from EZ again. Big mistake not to have gone with Alamo, Budget, Hertz, Enterprise etc....
2.0 MediocreOct 5 2019
NothingNo hidden costs! Bunch of thieves. They had all these extra hidden costs that were compulsory
2.0 MediocreSep 26 2019
BEWARE about the scam! There is nothing to like about the rental experience. 1) The car rental place is a mile away. You need a train ride, 30 minutes wait for the rental company shuttle and multiple phone calls. 3) Bait and switch - you can reserve an SUV and offer you mid-size car for same priceHorrible customer service, bait, and switch,
3.2 MediocreSep 12 2019
They promised to send me receipt By email but they did not They harry me up for shuttle without any receipt
2.8 MediocreSep 3 2019
You'll be forced to buy their in-house insurance whether you're insured yourself or not, or they'll simply cancel your reservation on the spot. Staff is hurried and rude. Shuttle drivers VERY dangerous on the road. Surprise upcharges for mileage despite "unlimited" on reservation. Horrific!
4.0 OkayApr 23 2019
The car itself is as very nice.The staff could NOT have been more rude. I bought the necessary insurance, online, at the time of booking for the Canadian Car Rental, then the counter person said it was not good, I need to buy their insurance ($11.25 per day additional). Which I confirmed from my own insurance was not needed!
3.2 MediocreJan 27 2019
They didn’t have the vehicle I had reserved, so not much to like.Having the vehicle I reserved.
2.0 MediocreJan 3 2019
You ruin my christmasNothingI didnt get the car because after i paíd for it when we arrived at the airport they told me i needed a credit car and i dont have one so we couldnt get the car in christmas eve and they told to cancel so i did and when i did it they charge a cancelation Fee of 200 dls so we end up without a car and 200dls down on christmas eve at 11pm and all the luggage on the Street paying 93dls for a Taxi so it was the worst christmas ever
2.0 MediocreJan 2 2019
Huge scammers!!!I have nothing good to say!We went to pick up the car and they said we get only 200km per day and then it’s $.021 per KM. So we requested to see if they can do something because we are on a budget and $200 is quite steep for renting a car for 3 days and especially when I reserved it online it said unlimited but Apparently that doesn’t apply to local residents of Ontario. So the guy at the counter said I’ll give you more KM and lower the charge to $0.15 per KM and we were grateful. But little did I know that they put on the basic insurance which was close to $45 A DAY!!! And I declined it too because I had my own insurance!! And to top it off they tried to charge us for a scratch on the front bumper which was already there. Ahmed who i think is the manager said let me look at our records and then finally said “oh it was already there”. I was completely shocked when our total was $311 for 3 days!!! The insurance was more than the car rental. From $90 we ended with $311! It was my bad for not looking at the reviews before I booked this place because everyone pretty much has the same complain. I will complain with the better business bureau because this place needs to stop ripping people off of their hard earned money! i will also advise Kayak to stop doing business with this company based on the reviews and the fact that these guys are scammers. Oh by the way this location is in Mississauga on airport road.
Rated no. 11
York Car Rental
9 Excellent (2 reviews)
1 location in Toronto Pearson Intl Airport
York Car Rental
Locations in Toronto Pearson Intl Airport
  • 10
  • 10
  • 9
  • 9
  • 9
Recent reviews
8.0 ExcellentJul 5 2022
Nothing to complain about
10.0 ExcellentJun 19 2022
York Car Rental were so simple to deal with , we dealt with a guy called Michael on 600 Dixon Road in Toronto who was so professional from start to finish and made the transition from a long haul flight to a superb 7 seater Kia that got our holiday off to a great start and everything went like clockwork . I would highly recommend York Car Rental if I am visiting Canada again . Kieran (Ireland)
Rated no. 12
National
8.6 Excellent (16 reviews)
1 location in Toronto Pearson Intl Airport
National
Locations in Toronto Pearson Intl Airport
  • 8.9
  • 9.2
  • 8.8
  • 8.8
  • 8.3
Recent reviews
8.0 ExcellentOct 20 2021
There was no-one at the counter when I arrived. I had to look around for a person to help me. After that everything was very smooth.
1.9 HorribleSep 28 2021
Very limited options for car. Paid for full size SUV, got a midsize. For less than half tank, Charged $130. The car did not have the full tank to begin with
10.0 ExcellentSep 22 2021
Easy drop off and pick up. Nicest car. Friendly staff. Convenient location
8.0 ExcellentSep 14 2018
Quick and easyThe service was very quick and easy I was in a car within 15 minutes and on my way.
10.0 ExcellentDec 12 2017
Got a bargain deal, lower than my Emerald Club membership was offering and with the Emerald Club benefits.
5.6 OkayJun 20 2017
Drop-off in Toronto is a nightmare. There are no signs indicating where the parking lot is located, or whether it's above or below ground. And all of this, at perhaps the busiest intersection in the city.
Rated no. 13
NU Car
8 Excellent (1 review)
1 location in Toronto Pearson Intl Airport
NU Car
Locations in Toronto Pearson Intl Airport
  • 8
  • 8
  • 8
  • 8
  • 8
Recent reviews
Rated no. 14
City Car & Truck Rental
7.2 Good (11 reviews)
2 locations in Toronto Pearson Intl Airport
City Car & Truck Rental
Locations in Toronto Pearson Intl Airport
  • 6.9
  • 7.2
  • 7.2
  • 6.5
  • 7
Recent reviews
2.0 MediocreJun 9 2022
Had to cancel my reservation last minute and the claim is still open for weeks trying to get my money back, I couldn't imagine that one cancelled car reservation would be such a hustle with those internet companies...
6.0 GoodJun 1 2022
3*
10.0 ExcellentMay 16 2022
This is an easy company to deal with
10.0 ExcellentMay 9 2022
Great guys, there are not located at the airport but the shuttle arrived quickly and it took around 5 minutes to get to their office. They also brought us back to the airport when we returned the car. The whole procedure for picking up/dropping off took 10-15 minutes.
10.0 ExcellentApr 19 2022
The check-in and return process was efficient and friendly and the car was in excellent shape. The pricing was quite competitive. I will use this company again on my next trip to Toronto for sure.
10.0 ExcellentNov 9 2021
This car was priced at less than half the rate of the big companies so I was nervous but they picked us up as advertised at the Viscount Station. Their lot is about ten minutes drive away and is a small operation but they were very professional and thorough. The car was low mileage and everything was good. The return was seamless and they dropped us at the Terminal. Excellent value.
Rated no. 15
Payless
7.1 Good (26 reviews)
1 location in Toronto Pearson Intl Airport
Payless
Locations in Toronto Pearson Intl Airport
  • 7.4
  • 7.2
  • 7.1
  • 6.4
  • 7.3
Recent reviews
8.4 ExcellentMay 12 2019
Helpful staff & brand new vehicle.No extra charge for my spouse to drive.
5.6 OkayJun 13 2018
Not easy to find where Payless is picking up customer to bring us to the car. Car outside not clean at all (due to rain...), inside not good too. Not full tanked but we gave back with the same level without any problem. We had to wait 45 min that Payless employee (he was allown in the office) drived us back direction airport. Jacques
2.0 MediocreJun 3 2018
Closed before I picked up the carI reserved a pick up time between 11-12pm through kayak. Payless was not located at the airport, yet the address shows up as the airport. They will drop off cars at the airport, but you have to call them first to let them know you arrive. This created 2 challenges for me: 1 - no reception as I don't have a Canadian phone service provider & 2 - Payless was closed at 10 so when I was finally able to call, no one picked up anyways. Unfortunately, even though I clearly stated my needs on the reservation, Payless could not provide what I needed, I was in a foreign country & needed to get to my hotel asap as it was getting late, sooo I rented a car from a competitor (on Memorial Day weekend) and paid about 4 times more. Thanks Payless.See above. Everything.
2.8 MediocreMar 23 2018
Rent elsewhere when landing in TorontoInexpensiveNo signs at the airport. No instructions on how to get to the rental counter. Had to call them to find out. Had to wait for half hour to get picked up from the train station and only after making several calls. No apologies from the staff.
4.4 OkayMar 5 2018
Sexist sign in the officethe carThere was a sign hung on the wall reading, "A quiet man is a thinking man, and a quiet woman is usually mad." its 2018. are these sexist stereotypes worth advertising INSIDE your business?
4.0 OkayJan 20 2018
Nice car, cheap priceThey’re far away from the airport, wasted an hour till I got to their location, rarely answer their phone, and when the lady answered the phone, she gave me the worst directions ever on where to wait for their shuttle! Will not do business with them anymore!
5.6 OkayOct 10 2017
The price was right for the weekend. Shuttle was quick for my return trip.Shuttle took a while at pick up. They seemed very disorganized at pick up and it took a long time for me to get my car and leave.
2.0 MediocreAug 26 2017
No car "system was bad"NothingGot there and they told me there was no car avail for me... great...
5.2 OkayJul 27 2017
Tried to charge me a drop off fee of $20 extra dollars because the counter was closed when I needed to drop off for my flight!!?? Hidden fees.
10.0 ExcellentJul 4 2017
Customer serviceGreat CS
Rated no. 16
Zoom Rent A Car
6.9 Good (6 reviews)
1 location in Toronto Pearson Intl Airport
Zoom Rent A Car
Locations in Toronto Pearson Intl Airport
  • 8.3
  • 8.3
  • 6.9
  • 7.6
  • 6.9
Recent reviews
8.0 ExcellentJun 26 2022
No issues other than 400km limit
2.0 MediocreDec 27 2021
They forced me to buy insurance through them even though my credit card has insurance on it.
10.0 ExcellentNov 26 2021
Good car and customer service
10.0 ExcellentNov 12 2021
Great price.No waiting.
1.9 HorribleSep 10 2021
Although they advertised unlimited kilometers and confirmed this when i booked the car, when I picked up the car at the airport they said they didn't have unlimited kilometres. Although i prepaid for the rental in full at the time I booked it, they charged my card for kilometers and additional things after I returned the car. I am currently pursuing this with BBB, Competition Bureau, police, etc.
Rated no. 17
Ace
5.3 Okay (20 reviews)
1 location in Toronto Pearson Intl Airport
Ace
Locations in Toronto Pearson Intl Airport
  • 6.1
  • 5.6
  • 5.3
  • 5
  • 5.7
Recent reviews
2.0 MediocreJun 1 2022
Never responds to emails Dropping off car is a nightmare and the instructions are so poor Signposting to shop is virtually non existent
4.0 OkayMay 26 2022
They have held up 500 bucks on my credit card for 2 weeks. Ridiculous.
8.0 ExcellentMay 24 2022
Service was very good. Car was in like new condition!
2.0 MediocreMay 17 2022
It is the worst rental experience, I arrived at 6pm and the rental facility was unreachable and no shuttle anywhere l was left stranded Thanks kayak for an other rental nightmare
2.0 MediocreApr 12 2022
There needs to be a better pick up from the airport system. I spent more than an hour calling with no answer.
8.0 ExcellentApr 9 2022
Just clean the car before delivery ot
6.0 GoodMar 1 2022
The vehicle was in good shape but prices can go up in a blink of a second by paying for extra hidden charges. Also, when i was pre-booking i made sure the mileage was UNLIMITED and then to my surprise when i went to pick the car up, i was told i had 1200km for the rent period. The day i went to drop the car off, i waited for the agent for more than 15 minutes and when he finally was there, he simply helped another customer who came AFTER i did and when i contested the behavior, the agent simply asked me to leave the keys on the counter if i did not want to wait. Wouldn’t recommend for lack of professionalism!
2.0 MediocreFeb 8 2022
The company has not made it clear to its clients at the time of booking that credit card rental collision insurance is not enough and that the client will be asked to pay extra per day at the time of pickup.
6.0 GoodJan 13 2022
Refund for returning 2 days earlier
10.0 ExcellentJan 9 2022
Ace was great to deal with. Friendly staff who accommodated me with my needs. And they had topped up the washer fluid, the tires were properly inflated and they also provided a snow brush, unlike the previous rental company I used.
Rated no. 18
Europcar
4.6 Okay (12 reviews)
1 location in Toronto Pearson Intl Airport
Europcar
Locations in Toronto Pearson Intl Airport
  • 4.8
  • 4.5
  • 4.8
  • 4.3
  • 4.6
Recent reviews
2.0 MediocreNov 29 2021
They haven’t mentioned about not renting car to G2 license drivers anywhere while booking. When I visited the place they simply said to walk away as i am G2 driver. It was a waste of time, it would have been good if they mentioned about this while booking online.
2.0 MediocreOct 8 2018
Never picked upCalled numerous times but the company was unavailable to pick up from the airport leaving stranded.
2.4 MediocreOct 7 2018
Bullied and ScammedNothing at allYour Discount Car Rental location didn't have any cars, saying they had rented out 30 the day before and none came back. So I sat there with others for an hour being told "15 minutes till we take you to another location with cars" Turns out the other location is a really poor rental company named Advance Car and Truck Rental (Google 2 star rating with reviews of customers being bullied) that just happens to have the cars we need.. I'm pretty sure they have an agreement going on between the two because its too convenient and this other place wouldn't survive without Discount dumping customers on them. To sum it up, they told me to drop the car off whenever I wanted at Discount and they'd get it in the morning. My contract with them says I have it until 7:25am. They called me 4 times during dinner to threaten me to bring it back to their location by 11pm, or they will keep calling and start charging my credit. So not only did I miss Thanksgiving thanks to all of this, but now I'll have to dispute their "Upcharges" with my credit company. And quite frankly, because of how this was all handled, I'm never going to book with your company again, and I'll never recommend anyone I know book with you either. Sorry to say, but these guys were so rude and threatening on the phone and in person(shoving me out of the way when I dropped off the car) that I'm completely turned off of going through your company.
2.0 MediocreJul 25 2018
Europcar is the biggest scamI arrived and they offered to rent me the car I had booked for $551 for $2900. This company needs to be sued for fraud and misrepresentation. Their customer service was evil and at the same time they had no office in Toronto. They did not rent me a car in the end because I refused to pay 6x the original price.
2.0 MediocreJun 23 2018
Cancelled Car rental without notificationNothing. Worst.Landed in Toronto all the way from Edmonton. Went to discount car rental dealership by taxi( they supposed to provide suttle but they don’t) . Found that they canceled reservations without any reason. No notifications nothing( they rent car to different person on higher price). Rent a car for one week. Treat me very bad. No help nothing. Talk rudely (even it’s there fault). Spent 3 hours but no luck and no reason, no response. Need to rent a car from other company as everything was planned for my vacation. Ended with paying $500 instead of $130 for one week car rental plus waste my day for vacation plus all this hassle.
2.0 MediocreJun 20 2018
You canceled my booking. The rental was with Dollar and Europcar as you mentioned. Overall, this cost me over 500 CAD extra.
2.0 MediocreJun 17 2018
Worst place to rentNothingThey didn’t have my car. They said they transferred my order a couple of days I had to pick it up and they said the transfer did not get through. So I had no car. I had to call all the car rentals to find myself another vehicle. I will never rent from them!!
6.4 GoodDec 30 2017
The people there are excellent. Very helpful. Pickup was not good but drop off was good. Were told we had to take a train to pick up, also did not have the car I ordered and had to take a mid size when I booked a full size
Rated no. 19
SURPRICE CAR RENTAL
1.9 Horrible (1 review)
2 locations in Toronto Pearson Intl Airport
SURPRICE CAR RENTAL
Locations in Toronto Pearson Intl Airport
  • 1.9
  • 5.9
  • 1.9
  • 1.9
  • 7.9
Recent reviews
1.9 HorribleOct 11 2021
Was a good car, they didn't clean it before giving it to me, and when I went to return it the found "new damage" on the car, which wasn't obtained during my rental time, and now charged me 1500 to fix it. Wouldn't rent from there again.
Iversta Rentals Inc
2 locations in Toronto Pearson Intl Airport
Iversta Rentals Inc
Locations in Toronto Pearson Intl Airport
Recent reviews
AbbyCar Car Rentals
1 location in Toronto Pearson Intl Airport
AbbyCar Car Rentals
Locations in Toronto Pearson Intl Airport
Recent reviews
ACO Rent A Car
1 location in Toronto Pearson Intl Airport
ACO Rent A Car
Locations in Toronto Pearson Intl Airport
Recent reviews
Affordable Car & Truck Rental
1 location in Toronto Pearson Intl Airport
Affordable Car & Truck Rental
Locations in Toronto Pearson Intl Airport
Recent reviews
City Car & Truck Rentals
1 location in Toronto Pearson Intl Airport
City Car & Truck Rentals
Locations in Toronto Pearson Intl Airport
Recent reviews
City Car Rental
1 location in Toronto Pearson Intl Airport
City Car Rental
Locations in Toronto Pearson Intl Airport
Recent reviews
Corporate Rent A Car
1 location in Toronto Pearson Intl Airport
Corporate Rent A Car
Locations in Toronto Pearson Intl Airport
Recent reviews
Discount Car & Truck Rentals
1 location in Toronto Pearson Intl Airport
Discount Car & Truck Rentals
Locations in Toronto Pearson Intl Airport
Recent reviews
DISCOUNT.QUEBEC
1 location in Toronto Pearson Intl Airport
DISCOUNT.QUEBEC
Locations in Toronto Pearson Intl Airport
Recent reviews
Easirent
1 location in Toronto Pearson Intl Airport
Easirent
Locations in Toronto Pearson Intl Airport
Recent reviews
Econo Auto Rental Inc.
1 location in Toronto Pearson Intl Airport
Econo Auto Rental Inc.
Locations in Toronto Pearson Intl Airport
Recent reviews
Elegant Car Rental
1 location in Toronto Pearson Intl Airport
Elegant Car Rental
Locations in Toronto Pearson Intl Airport
Recent reviews
Exclusive Car and Truck Rental
1 location in Toronto Pearson Intl Airport
Exclusive Car and Truck Rental
Locations in Toronto Pearson Intl Airport
Recent reviews
Executive Auto Hire
1 location in Toronto Pearson Intl Airport
Executive Auto Hire
Locations in Toronto Pearson Intl Airport
Recent reviews
Final Rentals
1 location in Toronto Pearson Intl Airport
Final Rentals
Locations in Toronto Pearson Intl Airport
Recent reviews
Hub Rent a Car
1 location in Toronto Pearson Intl Airport
Hub Rent a Car
Locations in Toronto Pearson Intl Airport
Recent reviews
keddy by Europcar
1 location in Toronto Pearson Intl Airport
keddy by Europcar
Locations in Toronto Pearson Intl Airport
Recent reviews
Maxx Car Rental
1 location in Toronto Pearson Intl Airport
Maxx Car Rental
Locations in Toronto Pearson Intl Airport
Recent reviews
MEXRENTACAR
1 location in Toronto Pearson Intl Airport
MEXRENTACAR
Locations in Toronto Pearson Intl Airport
Recent reviews
NextCar
1 location in Toronto Pearson Intl Airport
NextCar
Locations in Toronto Pearson Intl Airport
Recent reviews
Ofran Holiday Autos
1 location in Toronto Pearson Intl Airport
Ofran Holiday Autos
Locations in Toronto Pearson Intl Airport
Recent reviews
Peel Car & Truck Rentals
1 location in Toronto Pearson Intl Airport
Peel Car & Truck Rentals
Locations in Toronto Pearson Intl Airport
Recent reviews
Priceless
1 location in Toronto Pearson Intl Airport
Priceless
Locations in Toronto Pearson Intl Airport
Recent reviews
Quick Car Rentals
1 location in Toronto Pearson Intl Airport
Quick Car Rentals
Locations in Toronto Pearson Intl Airport
Recent reviews
Real Car Rentals
1 location in Toronto Pearson Intl Airport
Real Car Rentals
Locations in Toronto Pearson Intl Airport
Recent reviews
Right Cars
1 location in Toronto Pearson Intl Airport
Right Cars
Locations in Toronto Pearson Intl Airport
Recent reviews
RoadStar Car Rental
1 location in Toronto Pearson Intl Airport
RoadStar Car Rental
Locations in Toronto Pearson Intl Airport
Recent reviews
Runway Car Rentals
1 location in Toronto Pearson Intl Airport
Runway Car Rentals
Locations in Toronto Pearson Intl Airport
Recent reviews
Swift Rent a Car
1 location in Toronto Pearson Intl Airport
Swift Rent a Car
Locations in Toronto Pearson Intl Airport
Recent reviews
Trans Canada Car Rental
1 location in Toronto Pearson Intl Airport
Trans Canada Car Rental
Locations in Toronto Pearson Intl Airport
Recent reviews
TravelCar
1 location in Toronto Pearson Intl Airport
TravelCar
Locations in Toronto Pearson Intl Airport
Recent reviews
Xceed Car Rental Inc.
1 location in Toronto Pearson Intl Airport
Xceed Car Rental Inc.
Locations in Toronto Pearson Intl Airport
Recent reviews
Yellow
1 location in Toronto Pearson Intl Airport
Yellow
Locations in Toronto Pearson Intl Airport
Recent reviews
York Rent a Car
1 location in Toronto Pearson Intl Airport
York Rent a Car
Locations in Toronto Pearson Intl Airport
Recent reviews
1287 travellers who hired a car in Toronto Pearson Intl Airport gave the car agency they used an average rating of 6,9

Car rental locations at Toronto Pearson Intl Airport

Good to know

Most popular agency

City Car & Truck Rental

Most popular car type

Mini

Average price

R1 067/day

Good deal

R874/day

Top tips for hiring a car at Toronto Pearson Intl Airport

  • While exploring Toronto and all it has to offer, organising car hire at Toronto Pearson Intl Airport will open up all options for you. There is public transit available, though to avoid navigating an unfamiliar transit system and the crowds, set schedules and routes, having your own car is a great option to get around and see what you want, when you want.
  • When renting a car in Canada, there is no requirement for an International Driving Permit for UK license holders, though individual rental companies may still have it as their own requirement. Check with the Toronto Pearson Intl Airport car hire you are booking through to see if this is needed, and if so you can organise one at any Post Office for £5.50 and it’s a same-day service.
  • The process to return your car hire at Toronto Pearson Intl Airport may be different between companies, as there are two main locations of the offices and some others offering a shuttle service. If you are booking through a Toronto Pearson Intl Airport car hire office located in the airport itself, you will likely return to a designated rental returns area that you can follow signs to find on approach to the airport. When you collect your hire car, the staff at the office will give you all the details and directions to return your rental at the end of your travels.
  • Serving the busy city of Toronto and its surrounds, Toronto Pearson Intl Airport is busy most of its opening hours. You may find slightly less activity if you are transiting through this airport on a weekend, though the reduction in traveller traffic is not a huge amount. You will find the airport efficient and easy to navigate, so your journey from landing to driving away in your Toronto Pearson Intl Airport car hire should be fairly simple and not take too much time.
  • 25% of our users found a car hire at Toronto Pearson Intl Airport for R874 or less
  • Book your car hire at Toronto Pearson Intl Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Toronto Pearson Intl Airport