Hotels near Toronto Pearson Airport

Pros: I really love the location, the room and how comfy it is.

Pros: Very clean and modern

Cons: Nothing bad to say!

Pros: Excellent location. Quiet room. Modern decor. Great shower

Cons: Only spent 1 night and arrived very late so no comment

Pros: Bed was very good Hallway into the room seemed to need a function Was close to the airport so no need for a taxi The check in clerk was especially nice and helpful made it easy Email responses were timely and helpful

Cons: Coffee maker Wasn't able to make a cup of tea One comfy chair made one of us stay on the bed

Pros: It is quite easy for traveling from the airport to the hotel. The room size is reasonably good. It is reasonable clean. However the bed is too soft for me, got a backache after sleeping over it.

Cons: Firmer mattress would be the best. The curtain does not cover lights properly. The light around the mirror is not even enough to make a proper make up.

Pros: We had an evening flight and the front desk staff gave us a 5:00 pm checkout at no extra charge. Fabulous customer service!

Cons: Nothing. It was 100% excellent.

Pros: Location, location, location. Taking the airport train just one stop from Terminal 3 is fantastic. Alt Hotel is clean and comfy and has some healthy food alternatives in their downstairs cafe. This is my go-to hotel when flying through Toronto.

Cons: Wallpaper and trim were scratched and showing signs of wear beyond what I would expect in a new-ish hotel..staff were nice but seemed a bit confused by my foreign credit card which made check-in longer than necessary for a pre-paid booking. These are minor poumts, though.

Pros: Clean, efficient, comfortable. Fabulous location - no need for shuttle to terminal

Cons: Appreciate that the minimalist philosophy means no kitchen but packaged food offerings pretty limited.

Pros: Rooms are small and minimalist. Comfy beds. It’s a place to get some sleep and a shower in very nice surroundings.

Cons: Food and beverage offerings are a joke. Have to cab it to find a restaurant.

Pros: We arrived after a very frustrating day traveling on Air Canada, and the staff at Alt made the whole day turn around. We were greeted warmly, given all the essentials that we were without, they helped us order food, get settled in our room, and the morning team continued the same service with a smile. Our room was comfortable, clean, and you'd be hard pressed to find better black out blinds on a window.

Pros: Excellent all around!

Pros: Clean, modern, design, comfortable bed, friendly staff, and primarily for us, easy access to and from communities outside Toronto, and to airport terminals en route to vacation.

Cons: It's the little things that make the difference: hotel could upgrade quality of kleenex tissues.

Pros: We appreciated the modern design, cleanliness, friendly staff and most of all the convenience to commuter trains, airport terminals, and another hotel for dinner. Helped make a trip from Kingston to Mexico stress free.

Cons: Would have preferred a small restaurant or coffee shop in hotel for a light meal but realize this may not be practical.

Pros: I love the clean design elements and the green focus.

Cons: My little Coffee maker did not hear the water

Pros: This hotel was very reasonably priced for being in a large metro area. Nearly everything looked brand new. Our main reason to stay at the hotel was an early flight we had the next morning. The hotel is literally 50 paces from the tram that takes you to terminal 1 or 3 for Tornoto Intl. Airport, so its exceptionally convenient. Not really a hotel to be at to go explore the city. Definitely for the jet setter either arriving late with no desire to head into town late at night to their hotel, or ready to leave. I liked how modern all the amenities looked. I felt like I was staying at a expensive resort though the way the bathroom, and fixtures everywhere were so different from the "normal" hotel. Very friendly staff, and otherwise a very great experience. Would hope to stay in one again, but next time hopefully city center, or near the action.

Cons: I love the hotel and the Service

Pros: I like a day costing hotel price it's very expensive

Cons: I im costing taxes its not fear

Pros: Every single thing.

Cons: Awesome

Pros: I was there for government Covid stay. More than I wanted to pay BUT food delivered to rom - excellent Beds and Pillows - excellent. Staff - excellent.

Cons: Covid would be gone???? But not hotels fault....

Pros: Very spacious, clean, no disturbing noise, the view was perfect for the kids seeing the planes arrive. Staff was very friendly. Covid guidelines were respected

Pros: the staff was awesome!

Cons: The room was very cold and didnt have an extra blanket and there were a couple of hairs in my bed.

Cons: Everything was great staff super helpful and friendly

Pros: desk service, they went out of their way to help you.,for the price the room was fine.

Cons: prices in toronto,getting around in toronto,the distances between attractions, even if you drive there

Pros: All.

Cons: Payment parking

Pros: There was a double booking for me on late arrival and staff canceled one of them at no extra charge to me

Cons: Free and efficient transportation from and to the airport

Cons: Had to pay $12 to park my rental car overnight

Pros: very nice and helpful front desk! So were the shuttle drivers!

Pros: Happy, quarantined here

Pros: Staff were very friendly and the room was so comfortable I wouldn't mind living there

Cons: the bathroom amenities could be better

Pros: Clean and well maintained

Pros: All interactions with staff was great!

Cons: Hotel room was dirty under sofa, in bathroom and I couldn’t watch the local hockey game as you didn’t have the channel.

Pros: 1. amazing location, very close to the airport 2. the room is very big. we got the 2 bedroom and its very spacious 3. staff are helpful. they prepared a "grab and go" breakfast 4. room is very clean

Cons: 1. the washroom can use some update, especially the bathtub. 2. there's no view or anything to do around the area

Cons: Not a 'suite' = false advertising and I resent it. its a large bedroom with couch and teensie minimalist kitchen.

Pros: The facilities

Cons: The breakfast was boring.

Cons: I was verbally attacked in the parking lot around the back of the building. When my husband saw the two combative young men hassling me for “a boost”, he ran down four floors and to the exit where I had parked to load up our bags. As he glared at them, they started to pick a fight with him. I pulled him into the building, both of our heart rates elevated. We loaded our bags and pulled away in the opposite direction, when I saw them stopping another woman! You need to monitor your grounds much more closely. This was traumatizing. It negatively affected our stay in Mississauga. We were there to lay our father to rest, after he passed of Covid 19. We didn’t need any more stress.

Pros: Bed was excellent

Cons: None

Pros: Great place

Cons: No comments

Pros: location

Cons: breakfast area is messy and unorganized. the handicap room (which was not requested) was too close to the entrance and very noisy

Pros: The staff were very helpful and the rooms were nice and comfortable, easy to use.I liked everything about it.

Cons: I called to figure out where the shuttle would pick me up- the first woman told me to wait at column G35- there is no G35, there is 35,A35,B35,and C35- no G35. After wandering around thinking I was going crazy I called back and another person explained she meant ground level 35 and just to wait at the post marked 35. Okay- I get there and tell them I'm checking in and I booked through Kayak. She says I know I have to enter all this information though- okay, I wait while she does that. I mention taking the shuttle in the morning and that I will miss breakfast as I'm leaving early. At 3:20am someone from the hotel staff COMES INTO MY ROOM!!!! They leave when the realize there is a guest in the room, the staff desk downstairs calls to apologize and explain that the woman who checked me in blocked off the room, but did not note that someone was staying in it. At 5:20 I go downstairs and ask when the shuttle will be leaving, only to be informed it doesn't leave until 6am and it's full and I will need to call a taxi. Also the computers were down and so he asked me to write my room number and email address on a piece of paper, and he would email me my receipt- which I needed to be reimbursed for a business expense. A day later still no receipt, I call to ask for a receipt, again they ask for my email address and say they will send it immediately. Another day goes by still no receipt- I call again and the woman explains that they will not provide a receipt and the receipt needs to come from the agency that booked the room (priceline). Some of the staff seems to know what they are doing, but some of the staff did not. I would not recommend staying here!

Pros: It was quiet, clean, comfortable, spacious room, good location for my needs.

Cons: Breakfast room could be little bit bigger.

Pros: Excellent accomodations and walking distance to Terminal 3 at Pearson International Airport for an early morning flight.

Pros: The cleanliness of the property is amazing. The location is perfect, and the staffs are fantastic.

Pros: Nothing

Cons: Very bad service

Pros: Staff were lovely. Location convenient. Room very comfortable and the attached restaurant/bar convenient.

Cons: Thin walls.

Pros: the restaurant was passable. very limited menu. Staff were excellent.

Cons: Parking was terrible. Under construction and we arrived in a snowstorm. Parking was not convenient and was expensive.

Pros: Bed was comfortable

Cons: The window view was to a construction pretty bad

Pros: Burger was really good hit the right spot after a long tiring journey

Cons: Front desk staff when I called and asked for water because I was extremely tired says you have one complimentary in your or down in the lobby or you can come down and pay from the machine. I just told u in very tired as hotel send me water or say I will send u more at an extra charge has to call room service and order it. Poor customer service and rude

Pros: Very friendly staff, room very clean

Cons: it is on the older end, our room had old AC unit. Chairs/decor in bar area very worn down

Cons: They only had 6 mini fridges and won't guarantee availability until checkin

Pros: shuttle to and from airport was efficient and reliable

Cons: small bathroom

Cons: Nothing

Pros: Convenient to clients I was seeing but also to the airport. Buffet was okay, but wait staff on second night was terible. had to get my own menu after my friend went to the buffet and I did not. Finally was able to get bar attendant to bring a glass of wine and took my order after waiting over 15 minutes. Food was marginal and not warm, but I was hungry and wanted to get out of restaurant. I almost felt penalized for wanting to order off the menu and not doing the buffet to make their job easier.

Cons: Parking was awkward. Had to hike around building to get in, so single digit temps and very windy conditions made this tough.

Pros: Great location for airport

Cons: Nothing much nearby

Pros: Nothing

Cons: Staff was rude ... we got transferred to double tree by Hilton bcoz of some closure and we didn’t know this property was used for quarantine. The staffs are so confused. At least 10 people have asked me that was I on quarantine.. they’ve no clue who’s and who’s not . They have set this up normal guest goes to 16th floor and we got a room in 16th floor still there are people behind you asking for room number and about the quarantine. I felt so insecure ... the room I booked was king bed with hot tub what I got is just a king bed .. don’t trust this people or Hilton anymore ... waste of money .. and the lady at at c/in Seema was not friendly at all ... she’s behaving as if she’s doing a favour ... hated my stay there

Pros: The bed in Doubletree Hotel was a dream to sleep in! Didn't want to get out of it. That's awesome 😊

Pros: The lady at desk got me some extra fruit and yogurt since I can’t have gluten. Great service

Cons: No microwave

Pros: Free shuttle service to Airport upon request

Pros: It’s verh close tot be airport and they have shuttles every 20 min for free. Great breakfast included. Beds are comfortable.

Cons: Nothing. It was just what we needed for one night.

Pros: Nice room...Clean bathroom...Tasty breakfast.

Cons: Everything was good...

Cons: Did not give my money back and was all booked up

Pros: Near airport

Cons: No restaurants in this area that you could walk to for lunch and only 2 hotel restaurants for dinner. Would not select here again.

Pros: A very nice comfortable hotel

Cons: There was no room service available to order food or drinks. I was disappointed to find this out after I checked in.

Pros: Staff wad helpful. Room was what i needed and it was clean. Morning breakfast was great.

Cons: No complains

Pros: Never again

Cons: Staff attitude. Unfriendly. No on site recycling of plastic bottles

Cons: Service could be a lot better as i called room service to send two loafs of bread and peanut butter (extra) to my room. As our meals were sent to our rooms for COVID reasons. I waited till lunch time for it Never delivered.

Pros: The view from 16th floor.

Cons: Pillows weren’t comfortable and there shouldnt be paid parking. They just charging 25$ for paid. 10$ is reasonable

Cons: Should not have listed their rooms if they got travellers who are quarantining. Washroom smelled and looked awful..

Pros: Just the room was big. And clean and quite

Cons: If you stay a bit longer its a boring place no where to ho nothing around there no plaza or even store to buy something

Pros: Nothing

Cons: The staff attitude in general. The food was the worst.

Pros: Bed was ok

Cons: Room was very noisy both from hallway and airplanes

Pros: No breakfast other than Starbucks

Pros: I had a little issue on the front end with adding one of my Traveler’s to our room so they could check in prior to the person booking the room but front desk person Ali made up for the error and gave the best customer service I have exp. with a hotel

Cons: I’m not sure other than human error. We really had a great time overall and the restaurant Turtle’s Neck gave us an awesome breakfast experience. Then we got shuttle to airport for the entire group with lots of luggage in one trip for free was the icing on the cake to make our departure a smooth process.

Pros: Clean room, night staff were excellent. Morning woman, not great.

Cons: Breakfast not included if booked via Expedia.

Pros: The warm cookies YUMMY comfy beds clean rooms

Cons: The change room for the pool was a large washroom. People in the gym can watch the kids in the pool

Pros: Rooms newly renovated.

Cons: Everything other than the room was in a state of complete chaos. The walls were torn off, there was exposed mould, there were exposed wires... crazy. I've never seen anything like it in an open for business.. business. In the room, it looks like they got an awful contractor. Everything was nice, but just slightly off. e.g. the heat would not turn off, the shower door rolled open on its own, etc.

Pros: Location, comfort and cleanliness, good sleep were all quite satisfactory.

Cons: Prakag at the front desk seemed to be very deceptive and maliciously misleading in his information to my wife and I. We had a confirmed reservation for May 4th. 2016. However he directed us to phone the reservation agent to cancel our reservation for that date, because he was unable to guarantee it. For reasons unknown to us he was apparently deliberately and maliciously attempting to mislead us. Fortunately another hotel staff upon checking out on April 20th confirmed our reservation for May 4th, but at a higher rate. We were terribly disappointed.

Pros: Very affordable and better then most hotels that cost double the price!

Cons: Clean, attractive looking hotel with a great price very comfortable stay would recommend. Only stayed for layover stole in Toronto but couldn't ask for any better

Pros: Nothing special but a good place to sleep. No complaints.

Cons: Nothing special but a good place to sleep.

Pros: I have never had to pay an additional fee to park at the location I am already paying to stay at. absolutely ridiculous! and no shampoo or conditioner in the rooms. you will have to pay for every extra little thing you will need if you stay here. and my air conditioner didn't work. they sent someone to fix it who managed to turn on the fan to blow the hot air around. the hall was cooler than my room. very uncomfortable stay.

Cons: additional fee to park on site no toiletries broken air conditioner

Cons: The rug was dirty, there were not enough covers on the bed...froze all night, and the internet didn't work.

Pros: well maintained property, exceptional upkeep of the hotel. comfortable rooms

Cons: nothing to mention

Pros: the comfortable bed, the television channels and the free water.

Cons: the wifi took a while before it was connected. the process could be a little faster and easier

Pros: Bed was comfortable. Room was clean and spacious. Airport shuttle was excellent

Cons: Breakfast and parking were extras. Shower water pressure was weak

Pros: Hotel was clean, comfortable, front desk excellent

Cons: Shuttle service from airport was AWFUL. Consider taking a taxi. It took us nearly an hour to go less than 2km. Was told the shuttle runs every 15 minutes, it took 40 to get picked up at airport. Then, we visited other terminal where 10+ people with 15+ bags joined us, then the Hilton (shuttle serves 3 hotels) and waited for another 10 minutes while the shuttle drivers hashed out some problem there.

Pros: Late breakfast No shuttle bus No info Attended but un usefull

Pros: Excellent

Cons: Nothing

Pros: the room was small and cozy, tv worked well.

Cons: got to hot, when you used the air it got to cold, couldn't stay at a decent tempeture. The woman I had to deal with at the front desk was rude and obnoxious, I didn't enjoy having to deal with her to get into my room. room wasn't 100% clean when we entered. i have stayed at many hotels, this hotel made me pay for parking, why did I have to pay for staying at a hotel I'm already paying for, there wasn't any security on the vehicles so why pay.

Pros: Quick pickup service at the airport and our room and key where ready when we arrived

Pros: Genuinely friendly staff made it a pleasure to interact with them. Would consider staying here again, based on the staff alone. Great breakfast choices. Evening receptions of appi's & non-alcohol bevy's (or paid for alcohol drinks) was a pleasant surprise. Restaurant options within walking distance.

Cons: It seemed pillows were traded out mid stay, for perhaps new ones, which were too puffy. Certainly not a "stay breaker" though.

Cons: Bedbugs... Need I say more? The staff handled the situation quickly and professionally, so hats off to them for that. A exterminator was brought in within an hour, which is a great response.

Pros: Exceptionally kind, helpful staff

Cons: Friendly staff clean hotel and rooms , little outdated but not to bad, having to pay for the parking is a down side , I stayed there twice and would go back again

Cons: Room was across the 24 hour gym. Woke up many times late at night and early in the mornings from the noise of people going in and out of the gym

Cons: Pool under renovation...but all the better for next time

Pros: Very nice hotel with excellent staff, Removed internet and parking charges which was a nice surprise. Room was reasonable price considering downtown prices.

Cons: Parking expensive for the area and internet wifi should be included in price of room.

Pros: bed /renovated room was wonderful. shuttle service prompt and very friendly.

Cons: dust bunnies flying around my bedroom floor, the dining area being very underwhelming. (no atmosphere)

Pros: Comfortable room, nice pool and a sauna.

Cons: Hallway wallpaper was peeling and rugs stained; however, the hotel is in the process of renovating, and the room we had was very nice.

Pros: Location

Cons: Very poor climate control, noisy fan coil units, lack of temperature control for shower. Bathrooms fixtures old and have to be replaced. Unworthy of a Westin brand.

Cons: Hotel needs desperate renovations in the hallways, rooms and elevators. Lobby is nice

Pros: Very friendly staff, clean, spacious rooms, great Pool! Enjoyed our stay, highly recommended.

Pros: Nearness to airport n shuttle

Cons: Shabby service

Pros: Room

Cons: Food

Cons: We got off a very long flight and slugged our bags onto the hotel shuttle..... only to find out that they were only accepting quarantine guests. This was not relayed to us and we had to taxi màny miles to an alternate hotel. There was no airport shuttle and therefore we had to take another taxi back to the airport....at a cost of $20.00!!!! We should be reimbursed for our time, inconvenience and added expenses.

Pros: Comfortable, great price

Cons: N/A

Pros: Wonderful customer service, extremely helpful and had items that were needed such as a corkscrew and cutlery.

Cons: N/a

Pros: Very comfortable stay, extremely clean with soundproof rooms. The jacuzzi is an amazing element to the King Suite Room, works perfectly. Check in/out was extremely smooth and quick! Most definitely plan to stay here again!

Cons: Pool closed during the day.

Pros: Clean, convenient for airport stopover with regular shuttle buses from/to the terminals, plenty of choice for breakfast; helpful, polite and friendly staff made an unexpectedly long day travelling a little bit better.

Pros: I really liked how the hotel was very clean and modern facilities

Cons: I didn't like how I was treated upon check-in there was a Chinese man working behind the desk and he was so extremely rude it was unbelievable

Pros: The room was large and clean with a comfortable bed. Quiet HVAC system, nice desk in room.

Cons: Parking should have been included in the price, nobody likes searching through fine print to see extra costs, i want to see the final price when booking. On the plus side they only charged us one night's parking despite our two night stay. Insufficient staffing at breakfast time, an unacceptable wait due to shortages of cooked products. Staff was courteous, though.

Pros: Bar and restaurant open late

Cons: Expensive for what you get.

Pros: That there was a restaurant available for an evening meal unlike in the States where there are few if any restaurants in Fairfield properties.

Cons: Because I booked through a search engine I wasn't able to get my Marriott points.

Pros: Nothing

Cons: Oh the fact when kayak redirected me to booking.com it changed the date to 8/3 from 8/2 so I had no room. That sucked!!!!!!!

Pros: Location was perfect; everything was great - good facility, super-competent staff.

Pros: Good hotel

Cons: Over priced

Pros: Great facility. But in this day and age. Free WiFi is a must.

Cons: Lack of free wifi

Pros: Perfect for easy access to Terminal 3.

Cons: I did not like the fact the wanted to bill me 25$ extra for Internet when I checked out. When I did my reservation it was all included and then I did realice neither breakfast nor Internet was included. Very disappointed!!

Cons: The room was dusty and the bathroom had hair on the floor.You charge a premium to be onsite at Pearson Airport but the quality of the room was not good.

Pros: Walking distance from airport

Cons: Pool was too small

Pros: Stayed here for the location as we had a very early flight. Started off very well with a very quiet floor and comfortable room. The manager was good when I did get to talk to him about noise concerns.

Cons: The lobby is loud and chaotic and full of people waiting for their flights at 10:00pm. Biggest issue was noise that was either coming from hotel or from a party at the race track. Super loud house music. This was not handled well by the staff when I called about it. Also the staff kept answering the phone Mr and my last name, which is very 1960's as the reservation was in my name and my husband and I don't have the same name and my name is Dr anyway.The noise went on until 11:00 and I had to wake up at 3:45am to catch my flight.

Pros: Had a very early international flight. The Sheraton Gateway's location at thee Toronto Airport let us rest easy the night before knowing we were just a walkway and airport tram ride to Terminal 1 for our Flight. The hotel is located at Terminal 3. Our rental car return was under the hotel at the airport as well - just perfect for us.

Pros: Is the closest to airport. Best hotel for travelers.

Pros: I missed a flight at the Toronto airport. It is 1 am. I found the Sheraton which is inside the airport. Got a room and it was great.

Pros: Liked the convenience to the airport, checkin was quick and efficient.

Cons: Room only had two double (not queen. ..double!) sized beds. Asked to pay more for upgrade but they said they were full. Not sure I believed that as there were not many people around that night nor the next morning. Bathrooms are very old, sheets were even old...and pillows were yellowed they were so old. Bedding cover was torn and stains on bedspread.

Pros: The location right in front of Terminal 3 makes it very convenient if you have an overnight layover and early morning flight. We didn't have a chance to try out the fitness center, but looked nice. Bed was comfortable and the in-room coffee was decent. Rosario at check-in desk was delightful. We had a room facing terminal 3 and it was great for plane watching.

Cons: The finishes are a bit worn, carpeting is buckled in the room, scratches and marks on the walls, bathroom ceiling and tub need a deep cleaning and not enough towels provided (2 bath towels) The restaurant/bar is VERY expensive. 1 bottle of wine, 1 pizza, 1 salad, tip and tax was $162 CAD!! I think the room had a minibar, but not sure because the door could not be opened. Rooms are not well-insulated, so you can hear noise in the hallway and adjoining rooms as well as the airport tram outside the window. This would not be worth the Sheraton website rate at all!

Pros: Location was close to the terminal I arrived at and right at the terminal I needed for departure. Nice!

Cons: Coffeemaker was a one serving machine but coffee packs were for a larger coffee maker. I wasn't sure of this until I tried it and it overflowed the filter for half of the cup. A simple mistake and a minor blemish for sure, but I was really looking forward to that Starbucks at 5:30 AM!

Pros: I slept like a baby the bed was so comfortable! Courteous and efficient staff had me checked in with a full explanation of all of the hotel amenities within only a few minutes upon arrival. I wish I could have been there longer to check out their 24 hour gym! I overlooked the mono-rail that runs between terminal 1 and terminal 3 and I didn't hear it running at all! The rooms are well sound proofed against outside noise - didn't hear one airplane the whole time I was there and you can't beat the convenience of the mono-rail to travel to/from terminal 1.

Cons: Careless staff. Was put on hold 3 times for 10-15 minutes. False advertising on website about parking. Booking.com website was showing parking including in price. But hotel demanded the website offer which was unavailable at that time & hotel charged me.

Pros: location is great, room was comfortable

Cons: front desk staff need to be more personable bathroom was small

Pros: Every single thing

Cons: I like everything there is hardly any thing here which should be complaint about

Pros: Breakfast healthy. Location good for travelers leaving Toronto

Cons: I didn't really interact with anyone, so I can't say

Pros: Location was close to the airport

Cons: Furniture was dated

Pros: hotel received money from me 2 times. I paid with the bank and when I went to the hotel. I want this situation to be corrected urgently. The booking didnt back to me .

Cons: hotel received money from me 2 times. I paid with the bank and when I went to the hotel. I want this situation to be corrected urgently.

Pros: Great location

Cons: Nothing we didn't like

Pros: Clean and close to the airport, friendly staff.

Cons: Charge for the shuttle. A/C unit in the room is loud.

Cons: I was charged for my room even though it had already been pre-paid I wasn't explained (language barrier) that the bill for room service already included gratuities. I therefore added it and had to call back down to the dining room to have it reversed The ballrooms were too warm during the conference

Pros: Proximity to airport

Cons: Additional parking fees

Pros: Front staff were wonderful and shuttle service was efficient and friendly (a nice change from previous experiences at other hotels).

Cons: Restaurant food is horrible and the service is slow. We had to grab a server after sitting there for 10 minutes to order something to drink. This should have been an automatic as we were seated at our table.

Pros: The shuttle service was great. The bed was comfortable but my room (230) was located in a kind of noisy location

Cons: My room was located in a kind of noisy zone

Pros: I like the interior.

Cons: The rooms had no micro wave. Only two microwave at the lobby for use. This is not acceptable in a time of Covid. No staff cleans the microwave after use. The manager in duty was so rude and unprofessional. He was yelling at me for the sake of parking fees, which he afterwards gave me a discount of $10. So why all the fuss when he could do that. He’s not friendly and doesn’t have customer service skill. Management need to look into it. I felt very humiliated the way he treated me. I had a tiring 4hours drive, which I mentioned to him, but he was just fuzzing. Very unprofessional!

Pros: The shower design in the suites was amazing

Cons: The heating/cooling unit was very loud and also kind of high pitched squeaky.

Pros: Closeness to airport and cleanness.

Cons: The bathroom is nothing like the pictures. Furniture is very old and needs replacing.

Pros: The big room. Bathroom was nice with tub. View was cool.

Cons: Our shampoo bottle was empty somehow. Location is okay. Not much to do around.

Pros: Bed was comfortable but the dust in the room was appalling ....my girlfriend who I FaceTimed said what’s all that dust on the bedside cabinet

Cons: Better housekeeping that room hadn’t been cleaned in a week ....if I had stayed more than one night I would have complained .....I wasn’t even asked how my stay was when I checked out

Pros: The beds were comfortable. Shuttle to/from the airport is convenient, if you can time it right. Runs only every 30 minutes during the day.

Cons: I found charging for WiFi access to be a little petty. It's free for Hilton Honors members, so I signed up, but then was told it couldn't be given to me since I booked the hotel through a third-party site.

Cons: Room was not clean.

Pros: The staff was extremely friendly and always helpful. I didn't bring a bathing suit, but the pool area looked very nice.

Cons: The prices at the hotel restaurant were a bit much and you need a car to get to places that are more reasonably priced in the area.

Pros: Almost nothing.

Cons: Filthy hallways on the 7th floor where my room was. Expensive wi-fi that was absolutely horrible. If I'm going to pay money for wifi it better be good --I wasn't even able to face time using the wifi. Staff that were not helpful when I left and acted as though I was wasting their time. This is the first bad review I have ever given a hotel. I expected MUCH better from a Hilton hotel.

Pros: It's an airport hotel so does what it's expected to

Cons: Room was a bit small for the Hilton. No frills experience in any way. Made us anxious to get a few hours sleep and get going.

Pros: Location is great.

Cons: I prepaid the room while I book the room online. When I checked out, the staff still charged me the room in full. I showed him my booking confirmation and he said he needed to check and if it's prepaid, it would be refund to my credit card but in 7 days!!!!!!!!! Unbelievable. I am in rush of catching a flight, so I just left. During the conversation, the staff (a black male) was as cold as a statue, I hardly image a service staff works a Hilton is as rude as he is. He didn't even show any apology for the inconvenience. I would never come back again. The worst management I ever see in Hilton.

Pros: Very clean & super efficient check in & out. No hassle

Cons: Nothing!

Pros: clean and polite of staff.

Pros: The price

Cons: The smell

Pros: The staff! Wonderful. The room was old but clean and an awesome price.

Cons: I was a bit disappointed, as I asked before I booked the price of a taxi TO the hotel and was NOT told. I ended up getting ripped off. The next morning was also not smooth, booked a flat rate cab, wasn't there and the other cabs outside tried to rip me off too. The hotel staff was excellent, immediately rearranged a new cab.

Pros: The room was clean and comfy

Cons: Staff service and overral help for customers was por

Pros: Ziva as an absolute delight. Her interactions were over phone, in person or booking.com were prompt and professional . My stay would have been disastrous if not for her. She went out of her way to ensure I got what I required to continue work remotely and also ensure my stay was comfortable

Cons: - Breakfast menu - Had the most rotten frozen waffles (99% of the time) and the egg sandwich also is not great - Housekeeping - You have to call them multiple times for simple things such as a coffee refill or towels. At times it took the team almost 1/2 a day to complete the request and multiple calls. I had an occasion where the items where just left outside my door without a bag or anything. It was quiet shocking to see that - Staff - Apart from Ziva and a few other staff members, I didnt find any warm or courteous in the staff. I had quiet curt and borderline rude interactions

Cons: TV worked poorly

Cons: I booked a room with a king size bed and was given a room with a queen size bed without being informed. After I went in the room and realized I didn't get what I paid for, I went to the desk and complained. I was told there's no clean room with a king size bed. I would have appreciated being told of the changes considering I wasn't getting what I paid for.

Pros: The hotel was perfect. 10min walk from the airport the hotel was providing anything you might need during your layover. Gym, cosy bar, pizza place - everything in one spot. The staff was outstandingly friendly, the rooms perfectly clean and the breakfast with eggs, waffles, cereals, toast, fruit, etc. fueled us up again for our journey ahead.

Pros: Friendly staff and a nice free morning breakfast

Cons: Night Staff at the restaurant didn’t seem to know what was going on ever....but still good food.

Cons: Noisy neighbors with thin walls made for an unpleasant nights sleep.

Cons: No internet on the room.

Pros: Free shuttle. Great customer service.

Cons: Wish it had a refrigerator.

Pros: The hotel is extremely close to the airport with a free shuttle both ways. Shuttles to the airport ran every half hour, including very early in the morning. The hotel was very clean and modern with a spacious room. It was a great deal for the price, especially if you need to stay close to the airport. The rooms were also very clean.

Pros: Nothing to be liked about, it is not a good place to spend overnight. Corridor & rooms are bad Odour. Shuttle driver was not polite at the airport pickup. No elevator to carry the luggage upstairs as a result we went through a surprise and hustle to transfer 1st floor. Check in at the midnight, we are exhausted because travelling with lot of luggage, no one is there is to help to carry the bag. So we did our-self, in this hustle and surprise, forgot to remember that we have placed one of our Apple gadget in the lobby table, forgot about it, remember next morning, rush to the lobby, it wasn't there. When asked to the front desk personnel there response was not great & not willing to check the camera in the lobby, simple answer it is public lobby shared between comfort inn & restaurant, socked by the response. As a result lodge a police compliant, waiting to find the gadget. It had lot of hospitalized photo's which was not backed in cloud, we need for this.

Cons: Corridor & room bad odour, The flush for the toilet was in a tight place difficult to reach. No responsibility with front desk personnel. Don't recommend for a stay, even chosen be careful with all the items as there is no camera covering coffee table in the lobby.

Pros: So close to airport . Also shuttle is amazing

Pros: The pleasant helpful staff, the free full breakfast, the easy parking, choice of pillows , wifi and cleanliness.

Cons: The warn out stair case near the front desk created a poor impression upon arrival.

Pros: I was not given any breakfast, no one was seen.i had to walk down the stairs.no lift

Cons: The services and arrangements

Pros: Clean environment.

Cons: N/A

Pros: The manager let me in after check in period. He was very friendly and accommodating. He came back from his home to check me in! He turned on the elevator for me as well so that I didn't have to take the stairs. Customer Service was exceptional! The stay was worth the price and very close to the airport. Plus they offer a free shuttle.

Cons: No coffee maker as it said in the ad, TV had no remote and when I turned it on it said no connection. Bathroom door was very dirty. Old pop bottles behind the curtain.

Pros: Big bed. Fast internet.

Cons: Older hotel.Towels were thin and stained. Found last guests food in the fridge. Elevator not working. Beverage machine broken. No water offered to guests.

Pros: They were helpful

Pros: The room wasn’t clean. Towel wasn’t clean. I have to use my own disinfect wipes to clean the table, tv ,microwave, phone etc. Before 9am no receptions answers phone, No elevator running. I have to use stairs to carry two big suitcases down. Horrible experience.

Cons: No elevator before 9 am. Broken vending machine. Dirty electric kettle. No one answers phone. Dirty heater when it turns bed smell coming.

Cons: I made a security deposit and this is yet to be refunded back to my account after sharing my card details. The staff are also unfriendly and shows no empathy.

Pros: Location.

Cons: Bad attitude by the staff at the front desk

Pros: Close to the airport. Very comfy bed.

Cons: Vending machines broken. No restauarants nearby. None that deliver either.

Pros: The location to the airport was good. The rooms themselves were ok even though the exterior of the building did not look like a hotel (sitting on top of a car rental business). The price was good at the time as other hotels in the area were charging 2-3 times of this location.

Cons: The TV only had basic local cable, 5 channels

Pros: Nothing

Cons: The place is horrible. I don't even think that we slept on mattresses. I have no idea what kind of foam thing it was. The staff were horrible. Rushing and rude. The tv faces the wall and the air condition shuts off at a certain point. As I drive in I knew I should have turned back

Pros: Good location. Zets near by. Staff very friendly and helpful.

Cons: Departure route close by so noise can be an issue. Rooms a bit industrious but everything there.

Pros: Morning shuttle to airport was prompt.

Cons: 1. Checking in was a hassle. I had to give them a difference credit card (that had raised numbers) so they could make an imprint of it for incidentals. 2. I'm alright with the free breakfast being a Subway 6" flatbread and coffee, but limiting it to just egg & cheese was annoying. Especially when the menu cost is the same no matter if meats are added or not.

Pros: Thee hotels located above their checkin and a few restaurants, the hotel does car rentals so if I was in need for one it would have been great. Once you take the elevator to the hotel floor you soon realize that it's only 1 floor. But it's super clean you can tell the this place has been renovated recently. The rooms are the same, very clean and newly remodeled. The also have an airport shuttle service which is super convenient definitely helps save money not paying for a cab.

Cons: Few things that caught my attention is that this hotel is not really located to much varieties of food, so if you do the have a car and you don't want to walk a good distance Subway is you best bet since the are right next door,while the other place is cash only. You would like the hotel would give you a list of places to order,but since it's so close to the airport I don't think they anticipate staying longer than 2 days since the room only had a very small trash can in the bathroom. Also disappointed that I had to locate the spot for airport pick up and then call them I was so sleepy that I just paid for a cab. They should have included where they could pick you up in the email,but it was more shocking that when I was being taken the airport I had to load my own big suitcase in the back of a tall van myself and take it upon arrival. I mean common courtesy is all I ask for,but other than that no real complaints

Cons: no newspaper

Pros: Bed was nice

Cons: soul-sucking part of town

Pros: nice modern decor, only two floors, comfy mattress

Cons: No customer service skills by front desk attendant, stained comforter, hairs in towels made me think they were only folded after last guest not washed and replaced. Luckily we didnt have to stay too long. Improvements in customer service and satisfaction can be made.

Pros: Clean, convenient, shuttle available.

Cons: Our experience was fine but we stood in a long line at the desk for service x 3. Three times we witnessed disgruntled clients, two of which were regarding the car rentals which operate out of the same desk at the hotel. Breakfast was advertised but that is available only from 9-11 AM.

Pros: Nice modern decor, functional and roomy

Cons: the staff and systems are a little dis- organized. Wait for shuttle, checked in over and over, frustrated customers at desk, lack of acknowledgement of customers, lack of responsibility for service from staff.