Best Toronto hotels near Toronto Eaton Centre
At The Ritz-Carlton, Toronto, you will discover what it means when a luxury hotel enlivens all five senses. We invite you to discover the total sensory experience that awaits you in our Forbes Five-Star and AAA Five-Diamond hotel. From the moment you arrive at our downtown hotel, you will begin to explore the city’s cosmopolitan culture through taste, touch, sight, smell and sound. The hotel is only a 5 minute walk to the Rogers Centre, home of the Toronto Blue Jays and is also the center of Toronto International Film Festival (TIFF). Relax and indulge your senses in the urban sanctuary of our acclaimed Spa My Blend by Clarins. Enjoy handcrafted Italian cuisine complemented by seasonal flavours and locally-sourced produce at TOCA, or join us for one of our signature cocktails at Ritz Bar.
Overall 9,2 Excellent
Based on 1 915 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,5
Pros: Got different room then expected
Excellent
10,0
Excellent
9,5
Pros: Housekeeping and room.
Excellent
10,0
Pros: Bars were nice
Excellent
10,0
Pros: The hotel is clean and attentive to our needs. Friendly staff and an excellent location across from the underground shopping that leads to the bigger mall central.
Excellent
10,0
Pros: I was attending a conference in the Convention Centre, which is literally across the street from the hotel, and thus very convenient. I had stayed there before for a previous convention and been much impressed both by the hotel itself and its convenience. Hence, my quibbles below.
Poor
1,0
Pros: The pool
Excellent
10,0
Pros: It's the second time to stay at Ritz Carlton. Very comfortable room and very good service as well as the downtown center location.
Good
6,8
Pros: -Various options on the television ie// Netflix, Bluetooth -The room service staff were great, however the staff at the reception could have been more friendly and inviting -the candy station in the lobby -the view -my privacy was respected, I liked that I was contacted by reception for room service to enter due to my privacy sign being on the door -comfy bed - large terrace -great gym -we were able to still order food from the restaurant despite being in the bar/lounge area; loved the staff, very friendly and welcoming, great atmosphere, loved the fire place -quick valet service
Excellent
8,8
Pros: Beautiful hotel!
Excellent
10,0
Pros: Great staff, great service, great amenities and great location
Excellent
9,3
Pros: The way the staff treated us. Everyone was exceptionally friendly and helpful.
Details
Reviews
Overall 9,2 Excellent
Based on 1 915 reviews
Location
9,8
Service
9,3
Vibe
9,0
Room
8,8
Wellness
8,8
Food
8,5
Bar
8,4
Breakfast
8,3
Amenities
7,9
Value
4,8
Location
9,8
Service
9,3
Room
8,2
Service
9,4
Room
8,5
7,5 Good
Pros: Got different room then expected
Cons: They got us into correct room second night
10,0 Excellent
Pros:
Cons: I liked everything. The only problem was that the patio was always to busy for us to sit and have a drink. This should be more accommodating for customers!
9,5 Excellent
Pros: Housekeeping and room.
Cons: No fresh mild in refridgerator
10,0 Excellent
Pros: Bars were nice
Cons: Nothing
10,0 Excellent
Pros: The hotel is clean and attentive to our needs. Friendly staff and an excellent location across from the underground shopping that leads to the bigger mall central.
Cons: Didn't have much time to enjoy their spa and other services.
10,0 Excellent
Pros: I was attending a conference in the Convention Centre, which is literally across the street from the hotel, and thus very convenient. I had stayed there before for a previous convention and been much impressed both by the hotel itself and its convenience. Hence, my quibbles below.
Cons: The coffee in the bar was dreadful. Old, stale coffee oils! The machine could not have been properly cleaned for weeks. My shoes returned from the free shoe shine in a different (black) bag, but did not appear to have been touched by either brush or polish.
1,0 Poor
Pros: The pool
Cons: We were going to the taylor swift concert are Room was not ready way past our check in time of two hours past check in . The restaurant food was overpriced and substandard. I've stayed at a few ritz Carleton's and have was great this was terrible
10,0 Excellent
Pros: It's the second time to stay at Ritz Carlton. Very comfortable room and very good service as well as the downtown center location.
Cons:
6,8 Good
Pros: -Various options on the television ie// Netflix, Bluetooth -The room service staff were great, however the staff at the reception could have been more friendly and inviting -the candy station in the lobby -the view -my privacy was respected, I liked that I was contacted by reception for room service to enter due to my privacy sign being on the door -comfy bed - large terrace -great gym -we were able to still order food from the restaurant despite being in the bar/lounge area; loved the staff, very friendly and welcoming, great atmosphere, loved the fire place -quick valet service
Cons: -I was givin a glass of champagne upon arrival, however my guest was not offered a glass upon checking in -room looked dated and did not quite measure up to the online photos -an item I ordered through in room dining was overcooked and dry -the pool area needs an update -waited too long to be greeted at the restaurant and therefore left to try the bar/lounge downstairs -value for money was poor -upon check out both staff were quite stiff, left me feeling unappreciated for choosing to stay at the Ritz Carlton
8,8 Excellent
Pros: Beautiful hotel!
Cons:
10,0 Excellent
Pros: Great staff, great service, great amenities and great location
Cons:
9,3 Excellent
Pros: The way the staff treated us. Everyone was exceptionally friendly and helpful.
Cons: Valet was pricey
At The Ritz-Carlton, Toronto, you will discover what it means when a luxury hotel enlivens all five senses. We invite you to discover the total sensory experience that awaits you in our Forbes Five-Star and AAA Five-Diamond hotel. From the moment you arrive at our downtown hotel, you will begin to explore the city’s cosmopolitan culture through taste, touch, sight, smell and sound. The hotel is only a 5 minute walk to the Rogers Centre, home of the Toronto Blue Jays and is also the center of Toronto International Film Festival (TIFF). Relax and indulge your senses in the urban sanctuary of our acclaimed Spa My Blend by Clarins. Enjoy handcrafted Italian cuisine complemented by seasonal flavours and locally-sourced produce at TOCA, or join us for one of our signature cocktails at Ritz Bar.
With a stay at One King West Hotel & Residence, you'll be centrally located in Toronto, steps from PATH Underground Shopping Mall and 3 minutes by foot from Hockey Hall of Fame. Featured amenities include limo/town car service, a computer station, and express check-out. This hotel has 16 meeting rooms available for events. Limited parking is available onsite.
Overall 9,0 Excellent
Based on 11 152 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Everything. The room was beautiful, the bed comfortable, the bedding crisp and high quality. The bathroom good, the shower strong and hot. The staff helpful.
Excellent
10,0
Pros: The place had a nice kitchenette, with even a washing machine and a dishwasher. Although I was only there for a couple of days, I can imagine it's excellent for traveling with family or a long-term stay. The staff, including the cleaning staff, were all super nice.
Excellent
9,5
Pros: Clean, very chic, comfy and luxurious at a great cost
Excellent
10,0
Pros: Wonderful room with an amazing view on Toronto skyscrapers. Position right in the centre of Toronto downtown, with a subway station literally next to the hotel door. We really enjoyed our stay and, although this is not a budget accommodation, we did not pay too much for what we got.
Excellent
9,5
Pros: Staff were very helpful.
Excellent
9,5
Pros: The room had a nice size, was clean and comfortable.
Good
6,8
Pros: Location. The hotel had two entrances on opposite sides of the building. It was near a subway stop. Color scheme was a nice, calming grey. The bed was comfortable. Wifi worked well. Near 2 convenience store/pharmacies. Many food choices nearby.
Excellent
10,0
Pros: Clean, friendly and good location
Excellent
10,0
Pros: Staff was super friendly and helpful.
In suite laundry was major bonus to wash and dry running gear before packing into suitcase.
Room comfortable, well appointed.
Historical building was neat, lobby nice, convenient location downtown.
Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking.
Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor.
Sandwich/pastry shop off lobby was good, Starbucks immediately across street.
Excellent
8,8
Pros: The front desk and the bellboy who stored our luggage was great.
Good
7,0
Pros: The staff were very friendly and loved the convenience of your location.
Excellent
10,0
Pros: Great location with very helpful and friendly valet staff!
Details
Reviews
Overall 9,0 Excellent
Based on 11 152 reviews
Location
9,1
Service
8,9
Room
8,3
Comfort
7,6
WiFi
6,7
Breakfast
5,8
Pool
0,4
Service
9,1
Location
9,0
Room
8,3
Value
6,5
Breakfast
5,6
Service
9,1
Location
9,0
Room
8,2
Breakfast
6,1
WiFi
5,2
Location
9,2
Service
8,9
Room
8,1
Comfort
7,7
Value
6,8
Breakfast
6,0
WiFi
4,7
Location
9,4
Service
9,1
Room
9,0
Cleanliness
8,6
Comfort
8,3
10,0 Excellent
Pros: Everything. The room was beautiful, the bed comfortable, the bedding crisp and high quality. The bathroom good, the shower strong and hot. The staff helpful.
Cons: Nothing
10,0 Excellent
Pros: The place had a nice kitchenette, with even a washing machine and a dishwasher. Although I was only there for a couple of days, I can imagine it's excellent for traveling with family or a long-term stay. The staff, including the cleaning staff, were all super nice.
Cons: Everything was great.
9,5 Excellent
Pros: Clean, very chic, comfy and luxurious at a great cost
Cons:
10,0 Excellent
Pros: Wonderful room with an amazing view on Toronto skyscrapers. Position right in the centre of Toronto downtown, with a subway station literally next to the hotel door. We really enjoyed our stay and, although this is not a budget accommodation, we did not pay too much for what we got.
Cons:
9,5 Excellent
Pros: Staff were very helpful.
Cons:
9,5 Excellent
Pros: The room had a nice size, was clean and comfortable.
Cons: The bathroom was pretty small, and not enough space to put all the toiletries.
6,8 Good
Pros: Location. The hotel had two entrances on opposite sides of the building. It was near a subway stop. Color scheme was a nice, calming grey. The bed was comfortable. Wifi worked well. Near 2 convenience store/pharmacies. Many food choices nearby.
Cons: The door on the refrigerator opened the opposite way of the door in front of it. Also, on the first day we were there the refrigerator defrosted and left a giant puddle on the floor. The entry to the room was not carpeted, but the rest of the room was. However, the piece of metal where the transition was painful if you stepped on it. Annoying trying to avoid it every time you went to the bathroom, entry, or kitchenette. We were on the 39th floor and the molding in the hallway above the elevator was coming off of the wall. I'm not sure what happened (water damage?) but it looked very odd.
10,0 Excellent
Pros: Clean, friendly and good location
Cons:
10,0 Excellent
Pros: Staff was super friendly and helpful.
In suite laundry was major bonus to wash and dry running gear before packing into suitcase.
Room comfortable, well appointed.
Historical building was neat, lobby nice, convenient location downtown.
Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking.
Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor.
Sandwich/pastry shop off lobby was good, Starbucks immediately across street.
Cons: No in suite breakfast option, so either be prepared (and make use of in suite kitchen), hit restaurant downstairs (which seemed expensive), or plan for pastry or coffee shop mere steps away.
8,8 Excellent
Pros: The front desk and the bellboy who stored our luggage was great.
Cons: The car parking valet was rude
7,0 Good
Pros: The staff were very friendly and loved the convenience of your location.
Cons: The bar and food area was below par but I think you were going through renovations?? The morning breakfast was ok. I wouldn’t have opted for that my second morning.
10,0 Excellent
Pros: Great location with very helpful and friendly valet staff!
Cons:
With a stay at One King West Hotel & Residence, you'll be centrally located in Toronto, steps from PATH Underground Shopping Mall and 3 minutes by foot from Hockey Hall of Fame. Featured amenities include limo/town car service, a computer station, and express check-out. This hotel has 16 meeting rooms available for events. Limited parking is available onsite.
Step into the lobby of the InterContinental® Toronto Centre hotel to discover a sophisticated world of modern art and shimmering glass. Our high-tech boardrooms and vast ballroom are ideal for meetings or gala events, and after a busy day you can indulge at Spa InterContinental or savor a hand-crafted martini at Azure Bar & Lounge. There’s easy access to the airport from neighbouring Union Station, and major attractions like the CN Tower and the Scotiabank Arena are only a short stroll away.
Overall 8,9 Excellent
Based on 2 400 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Very comfortable ,modern and well located hotel. The Club benefits were astonishing.
Excellent
10,0
Pros: The location is amazing, the pool and room gorgeous! Staff so pleasant and helpful. Wish we could have stayed longer!
Okay
5,8
Pros: Location
Excellent
8,0
Pros: The hotel is great...beautiful place to walk in to. Loved that checkout was not until 12 and we were able to check in a bit earlier
Excellent
8,3
Pros: Location
Excellent
8,3
Pros: Location is fantastic!!!!
Excellent
9,5
Pros: Beautiful facilities, beautiful location and room. Very clean and well kept during our stay. 10/10 for location. Views from the 24th floor were absolutely breathtaking. Valet, cleaning services, and bellhop staff were more than amazing!
Excellent
10,0
Pros: Excellent Location , fantastic service and cleanliness Ice machine available each flower
Okay
5,5
Pros: Location
Okay
4,3
Pros: Very convenient which is the only good thing.
Excellent
10,0
Pros: Everything was good other than above. Big bright clean room. Lovely lounge/restaurant. Location was great for ease and access to the train to airport
Excellent
10,0
Pros: Room rate is very reasonable based on location
Details
Reviews
Overall 8,9 Excellent
Based on 2 400 reviews
Location
9,4
Service
8,7
Room
8,1
Breakfast
6,8
WiFi
6,1
Bar
5,8
Value
4,8
Location
9,2
Service
8,7
Room
8,5
Pool
7,8
Wellness
7,3
Breakfast
6,7
Location
9,6
Service
8,1
Room
7,5
Breakfast
6,3
Value
4,9
Location
9,5
Service
8,7
Amenities
7,7
Room
7,5
Location
9,6
Service
8,8
Room
7,4
Comfort
7,1
Value
4,9
10,0 Excellent
Pros: Very comfortable ,modern and well located hotel. The Club benefits were astonishing.
Cons:
10,0 Excellent
Pros: The location is amazing, the pool and room gorgeous! Staff so pleasant and helpful. Wish we could have stayed longer!
Cons:
5,8 Okay
Pros: Location
Cons: Staff was poor.
8,0 Excellent
Pros: The hotel is great...beautiful place to walk in to. Loved that checkout was not until 12 and we were able to check in a bit earlier
Cons: Room was just ordinary so priced high and not the view we were promised. Food in hotel restaurant was good but ridiculously priced....$67.00 plus tips for 2 burgers and fries and gingerale.
8,3 Excellent
Pros: Location
Cons: The fact that Gym is under equipped
8,3 Excellent
Pros: Location is fantastic!!!!
Cons: The air conditioning was not great.
9,5 Excellent
Pros: Beautiful facilities, beautiful location and room. Very clean and well kept during our stay. 10/10 for location. Views from the 24th floor were absolutely breathtaking. Valet, cleaning services, and bellhop staff were more than amazing!
Cons: The room service staff that answered the phone in the morning the day we checked out was not very pleasant. They hung up on me and was very rude.
10,0 Excellent
Pros: Excellent Location , fantastic service and cleanliness Ice machine available each flower
Cons:
5,5 Okay
Pros: Location
Cons: Not a welcoming staff in the front desk . I booked a double twin beds, I got one king bed, there excuse was we are busy with festival. very noisy in the room, from the street and next door rooms
4,3 Okay
Pros: Very convenient which is the only good thing.
Cons: The wifi sucks; and the guys at the front showed a “I owe him 10k dollars” face when I check in, and he gave us the room which is the end of the hallway at first, is this ur hotel’s strategy to let customer add more money to upgrade their room? No toothpaste and toothbrush which I was very confused; the room smells strange; I won’t come here again.
10,0 Excellent
Pros: Everything was good other than above. Big bright clean room. Lovely lounge/restaurant. Location was great for ease and access to the train to airport
Cons: Didn't like that I found a straight razor on the floor in the bathroom. Stepped on it....flat side luckily. Staff showed a little concern. They refunded me a small food/beverage charge. Just not sure how it was missed during cleaning? Could have been VERY BAD....
10,0 Excellent
Pros: Room rate is very reasonable based on location
Cons: Valet parking a little bit high side
Step into the lobby of the InterContinental® Toronto Centre hotel to discover a sophisticated world of modern art and shimmering glass. Our high-tech boardrooms and vast ballroom are ideal for meetings or gala events, and after a busy day you can indulge at Spa InterContinental or savor a hand-crafted martini at Azure Bar & Lounge. There’s easy access to the airport from neighbouring Union Station, and major attractions like the CN Tower and the Scotiabank Arena are only a short stroll away.
Immerse yourself in the excitement of the city at Sheraton Centre Toronto Hotel. Perfectly situated in the heart of downtown's Financial and Entertainment districts, our 4-star hotel is ideal for every visitor. Business travelers will appreciate our setting near the Convention Centre and local corporate offices as well as our full-service business center and expansive meeting and event venues. All of Toronto's attractions, from Eaton Centre to CN Tower, are within easy reach of our family-friendly hotel. The subway is also close at hand for added convenience. Our updated guest rooms feature city views, upscale amenities and plush bedding to ensure you are rested and ready for the day. Go for a swim in our heated outdoor pool, or workout in our 24-hour fitness center. Enjoy delicious food in our restaurant or stop by our cafe for freshly-prepared coffee and treats to take along on your adventures. Whether staying with us for work or fun, we look forward to welcoming you to our downtown Toronto hotel.
Overall 8,7 Excellent
Based on 8 901 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Nice large room. Comfortable bed. Great view of city hall.
Mediocre
2,0
Pros: The front desk staff were simply amazing each time I went to the desk, they were helpful and it was sincere personable assistance.
Excellent
9,3
Pros: Welcoming
Excellent
8,3
Pros: Room beds, view, refridge, coffee, lighting, plug access, wifi in room free as a Bonvoy member. Staff: Ionas, bellhop; desk personnel at registration at 9pm on aug.1., excellent!!!!
Excellent
8,0
Pros: Nice room with a nice view.
Excellent
10,0
Pros: The complete staff at every level was exceptional. Will visit again and recommend.
Excellent
10,0
Pros: The hotel is located in the heart of downtown Toronto. On trendy Queen St., near lots of great shopping, amazing restaurants and theater.
Excellent
8,8
Pros: everything
Excellent
9,3
Pros: It was walking distance to everything we wanted to do. It was attached to the Path and there were lots of stores and restaurants. Room was big and clean.
Good
7,5
Pros: Location being in Downtown Toronto helped us to explore the City by walk as all the major attractions were nearby
Excellent
9,3
Pros: The view from our room on the 22nd floor, overlooking Nathan Phillips Square, was awesome.
Excellent
9,0
Pros: Awesome staff..very good location near from almost everything. Beautiful view.
Details
Reviews
Overall 8,7 Excellent
Based on 8 901 reviews
Location
9,5
Service
8,6
Pool
8,5
Wellness
8,3
Room
8,2
Comfort
7,4
Breakfast
7,1
WiFi
6,3
Value
5,1
Location
9,4
Service
8,9
Pool
8,4
Breakfast
8,1
Room
7,8
WiFi
5,2
Value
5,0
Location
9,3
Pool
8,5
Service
8,5
Room
7,7
Breakfast
7,1
Value
4,6
WiFi
4,3
Location
9,5
Service
8,3
Room
8,2
Comfort
7,8
Breakfast
7,3
Vibe
7,0
Location
9,3
Service
8,7
Room
7,5
Comfort
7,3
Value
5,5
10,0 Excellent
Pros: Nice large room. Comfortable bed. Great view of city hall.
Cons: It's an 80s style conference hotel.
2,0 Mediocre
Pros: The front desk staff were simply amazing each time I went to the desk, they were helpful and it was sincere personable assistance.
Cons: Lack of communication to guests in regards to events going on with in and around the hotel, received a map of parade routes but no other information and they failed to keep hotel guest safety there top priority
9,3 Excellent
Pros: Welcoming
Cons: A little cheaper.
8,3 Excellent
Pros: Room beds, view, refridge, coffee, lighting, plug access, wifi in room free as a Bonvoy member. Staff: Ionas, bellhop; desk personnel at registration at 9pm on aug.1., excellent!!!!
Cons: Not knowing how to shuttle in from Billy Bishop airport. Had nice free shuttle to Union station but had to walk to hotel. Color of waterfall had fake blue dye in it. Couldn't get back inside from outside water garden on second level. Had to search for unlocked door up another level.
8,0 Excellent
Pros: Nice room with a nice view.
Cons:
10,0 Excellent
Pros: The complete staff at every level was exceptional. Will visit again and recommend.
Cons:
10,0 Excellent
Pros: The hotel is located in the heart of downtown Toronto. On trendy Queen St., near lots of great shopping, amazing restaurants and theater.
Cons: Nothing, everything was great!
8,8 Excellent
Pros: everything
Cons:
9,3 Excellent
Pros: It was walking distance to everything we wanted to do. It was attached to the Path and there were lots of stores and restaurants. Room was big and clean.
Cons: Cost was a little high, but you pay for th location.
7,5 Good
Pros: Location being in Downtown Toronto helped us to explore the City by walk as all the major attractions were nearby
Cons: Parking was charged.
9,3 Excellent
Pros: The view from our room on the 22nd floor, overlooking Nathan Phillips Square, was awesome.
Cons: There was a little bit of mould on the grout between the tiles in the shower.
9,0 Excellent
Pros: Awesome staff..very good location near from almost everything. Beautiful view.
Cons: We found trash in the floor by the side of beds and no refrigerator on the room
Immerse yourself in the excitement of the city at Sheraton Centre Toronto Hotel. Perfectly situated in the heart of downtown's Financial and Entertainment districts, our 4-star hotel is ideal for every visitor. Business travelers will appreciate our setting near the Convention Centre and local corporate offices as well as our full-service business center and expansive meeting and event venues. All of Toronto's attractions, from Eaton Centre to CN Tower, are within easy reach of our family-friendly hotel. The subway is also close at hand for added convenience. Our updated guest rooms feature city views, upscale amenities and plush bedding to ensure you are rested and ready for the day. Go for a swim in our heated outdoor pool, or workout in our 24-hour fitness center. Enjoy delicious food in our restaurant or stop by our cafe for freshly-prepared coffee and treats to take along on your adventures. Whether staying with us for work or fun, we look forward to welcoming you to our downtown Toronto hotel.
Make your escape to The Westin Harbour Castle, Toronto, a harbourfront hotel brimming with sophisticated style and thoughtful amenities. Located in the revived waterfront area, our hotel offers guests direct access to some of Toronto's most noteworthy points of interest, including the Rogers Centre, Scotiabank Arena and the CN Tower. Enjoy close proximity to subway stations and bus stops for easy travel around downtown Toronto. Unwind in our serene hotel accommodations, featuring signature amenities like our Westin Heavenly® Bed and Westin Heavenly® Bath, along with high-speed Wi-Fi and stunning views of Lake Ontario. Find your balance in our WestinWORKOUT™ Fitness Studio, which includes yoga classes and a running concierge. Refuel in our array of dynamic dining destinations. Weddings and meetings take place in our 70,000 square feet of venue and convention centre space, including the 25,000-square-foot Metropolitan Ballroom. Come chart your own adventure at The Westin Harbour Castle, Toronto.
Overall 8,7 Excellent
Based on 7 034 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,5
Pros: This was a return stay, booked at short notice on a two week Canada holiday break. Check in was excellent again, the breakfast service not quite a s good as during the first stay, staff were rushed, but still the experience was good overall. We really liked the rooftop garden and beehives, and the barbecue on our final day was great. The sports facilities for a city hotel are great too. Thanks.
Excellent
8,0
Pros: Being close to the lake
Excellent
9,3
Pros: Fantastic view, spacious room, will stay here again if I come again!
Excellent
10,0
Pros: It was more than I expected.
Excellent
10,0
Pros: The pool was awesome. Food amazing! Rooms clean. Staff was great!
Okay
5,0
Pros: the pool
Excellent
10,0
Pros: Professionalism and Cleanliness and of course the view from the hotel room
Excellent
9,5
Pros: Great service. Nice location
Excellent
8,0
Pros: Great staff and rooms were clean
Good
7,0
Pros: Location perfect
Excellent
10,0
Pros: Location is fabulous, you can walk to all downtown venues (CN Tower, Rogers Center, Aquarium, etc.) Property is extremely clean, rooms are beautiful with extremely comfortable beds!! Next time we’re in Toronto we will definitely stay here again)
Excellent
9,5
Pros: Beautiful loved being by the water!?
Details
Reviews
Overall 8,7 Excellent
Based on 7 034 reviews
Service
8,6
Location
8,6
Wellness
8,1
Room
7,9
Breakfast
6,9
WiFi
6,4
Bar
5,7
Value
4,0
Location
8,8
Service
8,7
Pool
7,9
Breakfast
7,5
Room
7,0
Bar
5,8
WiFi
4,9
Value
3,1
Service
8,8
Location
8,6
Room
7,3
Breakfast
7,1
Bar
5,6
Vibe
5,2
WiFi
4,3
Value
3,5
Location
8,4
Service
8,1
Room
7,6
Comfort
6,6
Location
8,9
Service
8,3
Room
7,3
9,5 Excellent
Pros: This was a return stay, booked at short notice on a two week Canada holiday break. Check in was excellent again, the breakfast service not quite a s good as during the first stay, staff were rushed, but still the experience was good overall. We really liked the rooftop garden and beehives, and the barbecue on our final day was great. The sports facilities for a city hotel are great too. Thanks.
Cons: Overall, nothing major to note, the overall service is really good.
8,0 Excellent
Pros: Being close to the lake
Cons: The windows were not clean,
9,3 Excellent
Pros: Fantastic view, spacious room, will stay here again if I come again!
Cons:
10,0 Excellent
Pros: It was more than I expected.
Cons:
10,0 Excellent
Pros: The pool was awesome. Food amazing! Rooms clean. Staff was great!
Cons:
5,0 Okay
Pros: the pool
Cons: I was wakened at 1.46 am by room service which I did not order. I asked fro a 5.30 am wake up call on the last day and I'm still waiting for it.
10,0 Excellent
Pros: Professionalism and Cleanliness and of course the view from the hotel room
Cons:
9,5 Excellent
Pros: Great service. Nice location
Cons:
8,0 Excellent
Pros: Great staff and rooms were clean
Cons: Rather than two double beds, two queens would be ideal. Other than that, the room was clean and spacious and the staff and location were great.
7,0 Good
Pros: Location perfect
Cons: Breakfast normal Parking very expensive Swimming pool no supervision
10,0 Excellent
Pros: Location is fabulous, you can walk to all downtown venues (CN Tower, Rogers Center, Aquarium, etc.) Property is extremely clean, rooms are beautiful with extremely comfortable beds!! Next time we’re in Toronto we will definitely stay here again)
Cons:
9,5 Excellent
Pros: Beautiful loved being by the water!?
Cons: Everything was great!!
Make your escape to The Westin Harbour Castle, Toronto, a harbourfront hotel brimming with sophisticated style and thoughtful amenities. Located in the revived waterfront area, our hotel offers guests direct access to some of Toronto's most noteworthy points of interest, including the Rogers Centre, Scotiabank Arena and the CN Tower. Enjoy close proximity to subway stations and bus stops for easy travel around downtown Toronto. Unwind in our serene hotel accommodations, featuring signature amenities like our Westin Heavenly® Bed and Westin Heavenly® Bath, along with high-speed Wi-Fi and stunning views of Lake Ontario. Find your balance in our WestinWORKOUT™ Fitness Studio, which includes yoga classes and a running concierge. Refuel in our array of dynamic dining destinations. Weddings and meetings take place in our 70,000 square feet of venue and convention centre space, including the 25,000-square-foot Metropolitan Ballroom. Come chart your own adventure at The Westin Harbour Castle, Toronto.
Where Elegance and worldly culture collide. The InterContinental Toronto Yorkville is situated in the heart of the City's Culture Corridor and adjacent to the most desired and fashionable neighbourhood; Yorkville. Our boutique and vibrantly chic hotel puts you within steps of trendy restaurants, unique shops and art galleries, as well as the University of Toronto and Canadas largest Museum, The Royal Ontario Museum.
Overall 8,7 Excellent
Based on 1 555 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,8
Pros: Nothing
Excellent
10,0
Pros: Great location with great staff!
Excellent
8,3
Pros: Great location. Nice room and comfortable bed. Well laid out bathroom.
Excellent
10,0
Pros: The new rooms were gorgeous and spacious
Mediocre
3,3
Excellent
10,0
Pros: It was a walk to Yorkville, and the rooms had recently been renovated. Beautiful. Breakfast was wonderful. We were very pleased with the hotel, location, room and breakfast. Would recommend it to anyone wanted to be close to shopping, Museums, Art Galleries.
Excellent
9,5
Pros: The location was perfect, the room was spacious and very comfortable, and the staff was superb!
Excellent
9,3
Pros: All of it. Comfy cozy bed. Breakfast in room. Lovely
Excellent
9,5
Pros: The staff are especially friendly and pleasant
Good
7,0
Excellent
9,5
Pros: It is a beautiful hotel in a perfect location.
Mediocre
3,0
Pros: The rooms
Details
Reviews
Overall 8,7 Excellent
Based on 1 555 reviews
Location
9,5
Service
9,0
Room
8,1
Breakfast
7,5
WiFi
4,5
Wellness
3,8
Location
9,6
Service
8,9
Comfort
8,4
Breakfast
8,0
Room
7,8
Location
9,0
Comfort
8,4
Service
8,4
Room
7,9
Service
9,0
Room
7,9
Location
9,5
Service
9,0
Room
7,5
3,8 Mediocre
Pros: Nothing
Cons: Every things
10,0 Excellent
Pros: Great location with great staff!
Cons: Parking is very expensive, but I guess it's downtown Toronto, so they all are...
8,3 Excellent
Pros: Great location. Nice room and comfortable bed. Well laid out bathroom.
Cons: Front desk called me 30+ minutes after my requested wake-up call time! Luckily it was a back-up call so no harm done.
10,0 Excellent
Pros: The new rooms were gorgeous and spacious
Cons: No
3,3 Mediocre
Pros:
Cons: Construction notice everywhere
10,0 Excellent
Pros: It was a walk to Yorkville, and the rooms had recently been renovated. Beautiful. Breakfast was wonderful. We were very pleased with the hotel, location, room and breakfast. Would recommend it to anyone wanted to be close to shopping, Museums, Art Galleries.
Cons: Parking was a bit of a challange. Tight squeeze in the underground for anyone with a larger vehicle, however, there was always outside parking.
9,5 Excellent
Pros: The location was perfect, the room was spacious and very comfortable, and the staff was superb!
Cons: The TV didn't work. Apparently, I was the first to use the newly renovated room, and no one had checked the TV. Tony sent up a staff member to take a look right away, but he wasn't able to fix it. Tony kindly offered me a late check-out as recompense. By the time I checked out, the TV had been fixed. And the front desk and housekeeping staff were wonderful. So, all's well that ends well. I'd definitely stay at this hotel again!
9,3 Excellent
Pros: All of it. Comfy cozy bed. Breakfast in room. Lovely
Cons: Would have been perfect if I could have booked a massage but spa under renovation and in room service was fully booked up
9,5 Excellent
Pros: The staff are especially friendly and pleasant
Cons: The lack of modern food on the room service menu, quite basic menu and the breakfast is not brilliant and expensive for what it is.
7,0 Good
Pros:
Cons: We didn't get to check in until almost 4pm. They were late with our room. This chick in time is far to late in the day. We had to complain in order to get a different room. With the amount of hotels out there I would choose a different hotel next ti
9,5 Excellent
Pros: It is a beautiful hotel in a perfect location.
Cons: Nothing
3,0 Mediocre
Pros: The rooms
Cons: The front desk staff was horrible
Where Elegance and worldly culture collide. The InterContinental Toronto Yorkville is situated in the heart of the City's Culture Corridor and adjacent to the most desired and fashionable neighbourhood; Yorkville. Our boutique and vibrantly chic hotel puts you within steps of trendy restaurants, unique shops and art galleries, as well as the University of Toronto and Canadas largest Museum, The Royal Ontario Museum.
Welcome to a new era of luxury. Since 1929, Fairmont Royal York has welcomed millions of travelers from around the globe, lit up the silver screen as the most filmed location in Toronto and played host to the city's most unforgettable moments. With luxury guest rooms and suites, a health club and pool, world-class restaurants and bars, and easy access to Toronto's downtown attractions, Fairmont Royal York is the gateway to your essential Toronto experience.
Overall 8,6 Excellent
Based on 29 463 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8,3
Pros: The room decor was lovely, the staff was friendly and what a great location!
Excellent
10,0
Pros: Location Decoration
Excellent
8,3
Pros: Staff was courteous and room was large and comfortable. The location was ideal for a tourist arriving by train.
Excellent
9,5
Pros: We had a lovely stay. What put it over the top was the kind gesture one of your staff made. After learning we were her to celebrate the extraordinary fund raising efforts of my daughter with the team at princess margaret hospital, Amanda from the front desk arranged a bottle of sparkling water and for decadent strawberries to be delivered to our room with a hand written note to my daughter. She was over the moon delighted with this gesture! Please say thank you to Amanda, you made MJs day! Well done!
Excellent
10,0
Pros: Excellent staff and customer service!
Excellent
9,3
Pros: ordered room service. beautiful and fun treat. However, we have both had gastric sleeve surgery so the portions were too big and we had to leave 75% of the food behind.
Excellent
10,0
Pros: wonderful hotel
Excellent
8,8
Pros: I chose the location because it was across the street from the train station. They offered a "nice breakfast" for $30, so I went elsewhere.
Excellent
10,0
Pros: Ambiace of space abd great food
Excellent
9,5
Pros: The bed was nice and comfortable and the staff was excellent..super clean..would definitely stay again
Excellent
10,0
Pros: Great service, extremely friendly staff and excellent amenities.
Good
7,0
Pros: Location was perfect
Details
Reviews
Overall 8,6 Excellent
Based on 29 463 reviews
Location
9,3
Service
8,9
Vibe
8,0
Bar
7,9
Food
7,4
Room
7,2
Breakfast
6,4
WiFi
6,1
Amenities
5,9
Comfort
4,7
Location
9,0
Service
8,6
Room
6,9
Bar
6,6
WiFi
5,6
Breakfast
4,9
Value
4,9
Amenities
4,6
Comfort
3,9
Service
9,1
Location
8,9
Vibe
8,0
Breakfast
7,7
Room
7,4
WiFi
5,3
Comfort
4,8
Location
9,3
Service
8,7
Room
7,3
Breakfast
6,5
WiFi
4,3
Location
9,8
Service
8,9
Vibe
8,5
Room
7,4
Breakfast
6,1
Comfort
4,9
WiFi
4,3
8,3 Excellent
Pros: The room decor was lovely, the staff was friendly and what a great location!
Cons: The cot they brought us would not fit into the room so we had to make do which did not make for a very comfortable night’s sleep. The toilet was difficult to flush.
10,0 Excellent
Pros: Location Decoration
Cons: Room was locked and to 30 mins to figure out how to get in room. Service in lobby bar slow. Lots of staff , little service
8,3 Excellent
Pros: Staff was courteous and room was large and comfortable. The location was ideal for a tourist arriving by train.
Cons: When I arrived they couldn't find my pre-paid reservation on the system and I was lucky I had the confirmation on my phone's email or I might have been in trouble. The lobby was huge and busy and it was hard to figure out where to check in.
9,5 Excellent
Pros: We had a lovely stay. What put it over the top was the kind gesture one of your staff made. After learning we were her to celebrate the extraordinary fund raising efforts of my daughter with the team at princess margaret hospital, Amanda from the front desk arranged a bottle of sparkling water and for decadent strawberries to be delivered to our room with a hand written note to my daughter. She was over the moon delighted with this gesture! Please say thank you to Amanda, you made MJs day! Well done!
Cons: Nothing- everything was superb
10,0 Excellent
Pros: Excellent staff and customer service!
Cons:
9,3 Excellent
Pros: ordered room service. beautiful and fun treat. However, we have both had gastric sleeve surgery so the portions were too big and we had to leave 75% of the food behind.
Cons: no fan in the bathroom
10,0 Excellent
Pros: wonderful hotel
Cons:
8,8 Excellent
Pros: I chose the location because it was across the street from the train station. They offered a "nice breakfast" for $30, so I went elsewhere.
Cons: I surprisingly had a less than wonderful mattress. They left a fictitious statement under my door during the night. They added their 'Urban Fee" AKA Resort Tax despite their assurance that they wouldn't, which I verified on check-in. I've asked for them to credit my account, and if it doesn't happen soon will open a fraud complaint with my bank.
10,0 Excellent
Pros: Ambiace of space abd great food
Cons: Fiod was but more expensuve, however amount of food and qualury made up for that
9,5 Excellent
Pros: The bed was nice and comfortable and the staff was excellent..super clean..would definitely stay again
Cons: Would have liked to keep the room price around $250 after taxes
10,0 Excellent
Pros: Great service, extremely friendly staff and excellent amenities.
Cons: No
7,0 Good
Pros: Location was perfect
Cons: Rooms very small. Expensive for room size
Welcome to a new era of luxury. Since 1929, Fairmont Royal York has welcomed millions of travelers from around the globe, lit up the silver screen as the most filmed location in Toronto and played host to the city's most unforgettable moments. With luxury guest rooms and suites, a health club and pool, world-class restaurants and bars, and easy access to Toronto's downtown attractions, Fairmont Royal York is the gateway to your essential Toronto experience.
A landmark hotel in the heart of downtown Toronto located at 108 Chestnut St; Toronto in the city’s business hub. Conveniently located close to major Government Offices, Nathan Phillips Square, City Hall, World Class Hospitals, Universities, US Consulate & Diplomatic Missions, Toronto's Eaton Centre, Yonge/Dundas Square, TTC subway, underground PATH, major attractions and points of interest. The hotel features 490 modern non-smoking guest rooms including 34 suites. The standard guestrooms consist of the choice of standard king, queen, or two double beds. The 26 two-room suites boast kitchenettes and separate living area, are ideal for extended stays or guests looking for additional space. The hotel also has 4 Junior Suites which have an open-concept layout with kitchenettes as well as 4 Executive Suites, all of which are located on the 25th and 26th floors. The suites are large enough to accommodate intimate corporate meetings or receptions. The hotel offers a concierge service, uniformed security patrol, secure underground guest parking, and an ATM located in the lobby. Guests can stay connected with complimentary high-speed internet access throughout the hotel and 24 hour open-concept business centre. Maintain your exercise regime in the complimentary 24-hour Precor fitness center, unwind in the sauna or take a dip in the heated indoor swimming pool. Changing facilities are equipped with lockers. A laundry room is situated on the Mezzanine Level for guest convenience. Dine-in or takeout at our new concept on-site Hemisphere's Restaurant for breakfast, lunch or dinner. Relax and enjoy light fare and cocktails with friends or colleagues in our Bistro lounge. Room service is available for breakfast and dinner services. Travelers on the run can choose quality food or sundry items from our Made-Market off the lobby. Our delightful DoubleTree Cookies are readily available from our courteous and friendly guest service agents.
Overall 8,5 Excellent
Based on 6 847 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,3
Pros: Front desk staff were friendly and great
Okay
4,3
Excellent
9,3
Pros: Friendly helpful staff. Our room was very clean & the lighting was great. Compact but comfortable & we had everything we needed. A bonus was having a guest laundry.
Okay
5,5
Pros: Nothing but location was close to concert venue and there are plenty of other hotels close. This isn’t what I’d expect from a Hilton property. Highly disappointed.
Excellent
10,0
Pros: Location is perfect for downtown Toronto. Pleasant decor and ambience. Great bar.
Okay
5,8
Pros: Room is very small, near elevators. No fridge
Excellent
9,5
Excellent
8,5
Pros: Breakfast was very good.
Excellent
8,3
Pros: I would like to compliment the staff at this hotel. In particular I will mention Indrina and Rasie. Indrina was our room cleaner (918) and Rasie was our server in the restaurant. BOTH went above and beyond to make our stay memorable and comfortable. This hotel is extremely fortunate to have both of these employees. We will most definitely be back.
Excellent
9,5
Pros: Excellent location close to city centre. Very friendly and helpful staff. Pleasant well furnished room
Excellent
9,0
Pros: Cleanliness
Okay
4,8
Pros: The room appeared clean.
Details
Reviews
Overall 8,5 Excellent
Based on 6 847 reviews
Location
9,0
Service
8,7
Food
8,5
Room
7,3
WiFi
6,7
Bar
6,6
Breakfast
6,5
Value
5,2
Service
8,7
Location
8,7
Room
7,9
Breakfast
6,7
Bar
6,1
Service
8,9
Location
8,7
Room
7,4
Breakfast
6,6
Comfort
5,4
Value
4,8
Location
9,0
Service
8,8
Room
7,0
Breakfast
6,2
Comfort
5,8
Wellness
5,8
Value
5,1
Location
8,8
Service
8,7
Vibe
6,2
Breakfast
6,1
Room
6,0
9,3 Excellent
Pros: Front desk staff were friendly and great
Cons: More premium room
4,3 Okay
Pros:
Cons: Worst check-in ever. The personal is not professionally educated, they had always to ask their colleagues for assistance. Worst price-value ration I’ve ever experienced. The girl at the reception was not well trained. She asked for my credit card saying it’s for authorization. After the card didn’t go through and she called her colleague for assistance from their dialogue I heard that they were trying to charge a 250 dollar deposit without letting me know about that. I told them that I want to leave a deposit in cash in US dollars. They said it’s fine. And started to talk between themselves again. From that dialogue I understood that they will not return my deposit in the US dollars but in Canadian (again without letting me know). And of course the rate was much worse than the one you can get in the bank. I told them it’s not ok, but they replied that this was the policy of the hotel. Also from their conversation I understood that if I decide to use credit card for the deposit it will take several days to release it. It means the guest has no choice (because the payment for stay had been charged right away when booking the hotel) but to loose money for the exchange rate or to loose time before he/she gets the deposit back on card. And this was never mentioned in their profile on booking. During my stay I had other questions for the reception, and again the personnel had to ask for assistance from their colleagues. There were no adapters available and the AC in the rooms can’t be completely switched of, so it automatically turns on occasionally (all night long as well) making a very annoying noise. And the funny part is that in every corner of the reception they have signs: “if you are not satisfied with your stay - let us know and we’ll make it right”. Absurd.
9,3 Excellent
Pros: Friendly helpful staff. Our room was very clean & the lighting was great. Compact but comfortable & we had everything we needed. A bonus was having a guest laundry.
Cons: Aircon was very noisy
5,5 Okay
Pros: Nothing but location was close to concert venue and there are plenty of other hotels close. This isn’t what I’d expect from a Hilton property. Highly disappointed.
Cons: I would not recommend this hotel to anyone. Room size had a horrible liter box smell. They moved us once and it was better. Offers second room and it also smelled. These were on the 4th and 5th floors. Rooms were not ready on time. When we asked to cancel one room to share one of the rooms instead of wait they told us we could not cancel and would charge us the full rate. Even those they were booked. This was earlier in the day as well between 3 and 4 right after we checked in. Staff was not accommodating. Signs everywhere to “Make it right” but they could have cared less. Called corporate to complain and they couldn’t get through to front desk to help. Only sent an email that I would hopefully get a response writhing 3 days. This is the not the level of service I have grown to expect from a Hilton property. Highly disappointed.
10,0 Excellent
Pros: Location is perfect for downtown Toronto. Pleasant decor and ambience. Great bar.
Cons: Parking is a problem. Awkward getting in and out of the parking.
5,8 Okay
Pros: Room is very small, near elevators. No fridge
Cons:
9,5 Excellent
Pros:
Cons: There was no hairdryer in one room and both rooms we booked had no laundry bag which are very usefull for wet swimming clothes. Other than that a good hotel.
8,5 Excellent
Pros: Breakfast was very good.
Cons:
8,3 Excellent
Pros: I would like to compliment the staff at this hotel. In particular I will mention Indrina and Rasie. Indrina was our room cleaner (918) and Rasie was our server in the restaurant. BOTH went above and beyond to make our stay memorable and comfortable. This hotel is extremely fortunate to have both of these employees. We will most definitely be back.
Cons:
9,5 Excellent
Pros: Excellent location close to city centre. Very friendly and helpful staff. Pleasant well furnished room
Cons: No particular deficiency
9,0 Excellent
Pros: Cleanliness
Cons: Room is too cramped
4,8 Okay
Pros: The room appeared clean.
Cons: DoubleTree gave us a room with a queen bed when we paid for a room with a king bed. The room was quite small. Only one elevator seemed to be working with caused people to line up to get on from the lobby.
A landmark hotel in the heart of downtown Toronto located at 108 Chestnut St; Toronto in the city’s business hub. Conveniently located close to major Government Offices, Nathan Phillips Square, City Hall, World Class Hospitals, Universities, US Consulate & Diplomatic Missions, Toronto's Eaton Centre, Yonge/Dundas Square, TTC subway, underground PATH, major attractions and points of interest. The hotel features 490 modern non-smoking guest rooms including 34 suites. The standard guestrooms consist of the choice of standard king, queen, or two double beds. The 26 two-room suites boast kitchenettes and separate living area, are ideal for extended stays or guests looking for additional space. The hotel also has 4 Junior Suites which have an open-concept layout with kitchenettes as well as 4 Executive Suites, all of which are located on the 25th and 26th floors. The suites are large enough to accommodate intimate corporate meetings or receptions. The hotel offers a concierge service, uniformed security patrol, secure underground guest parking, and an ATM located in the lobby. Guests can stay connected with complimentary high-speed internet access throughout the hotel and 24 hour open-concept business centre. Maintain your exercise regime in the complimentary 24-hour Precor fitness center, unwind in the sauna or take a dip in the heated indoor swimming pool. Changing facilities are equipped with lockers. A laundry room is situated on the Mezzanine Level for guest convenience. Dine-in or takeout at our new concept on-site Hemisphere's Restaurant for breakfast, lunch or dinner. Relax and enjoy light fare and cocktails with friends or colleagues in our Bistro lounge. Room service is available for breakfast and dinner services. Travelers on the run can choose quality food or sundry items from our Made-Market off the lobby. Our delightful DoubleTree Cookies are readily available from our courteous and friendly guest service agents.
In the heart of Toronto, The Grand Hotel & Suites Toronto is within a 5-minute drive of Ryerson University and Hockey Hall of Fame. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 5 146 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,3
Pros: Roof terrace, pool, room.
Okay
5,0
Pros: Despite all the troubles and disappointment with the actual hotel and surroundings, the staff itself was outstanding. They listened to my complaints and tried to resolve what they could and were all very professional and polite.
Poor
1,0
Excellent
10,0
Pros: - The breakfast is top. - Swimming pool in the basement
Excellent
9,5
Excellent
10,0
Pros: Two bathrooms. Lay out of room. The hotel was modern and had a large roof terrace area, with two jacuzzi pools as well as an indoor pool with a jacuzzi.
Excellent
10,0
Pros: Roof top hot tubs are wonderful
Okay
5,8
Pros: The staff on the desk was help full
Mediocre
3,8
Pros: The view from the room and the breakfast buffet.
Mediocre
2,5
Pros: The feeling in this hotel that nobody care, they want to make they job and to go home. We expect to something else we get very bad time here and definitely we are not going to come back for this hotel
Excellent
10,0
Pros: Friendly front desk. Valet parking. Convenient restaurant with attractive patio. Large suites with kitchenettes. Lots of closet space. Central location.
Mediocre
2,8
Pros: Nothing much to say it is bad bad stay
Details
Reviews
Overall 8,5 Excellent
Based on 5 146 reviews
Service
9,0
Location
8,7
Pool
8,7
Breakfast
8,5
Wellness
8,5
Amenities
7,5
Room
7,0
WiFi
5,8
Service
9,2
Pool
9,0
Wellness
8,7
Breakfast
8,4
Location
8,4
Room
6,9
Vibe
5,5
Service
9,1
Pool
9,0
Location
8,8
Wellness
8,4
Breakfast
8,3
Room
6,8
Comfort
5,6
Vibe
5,2
Service
8,9
Breakfast
8,7
Location
8,5
Value
7,9
Room
6,8
Comfort
6,2
Vibe
5,8
9,3 Excellent
Pros: Roof terrace, pool, room.
Cons: Staff not motivated.
5,0 Okay
Pros: Despite all the troubles and disappointment with the actual hotel and surroundings, the staff itself was outstanding. They listened to my complaints and tried to resolve what they could and were all very professional and polite.
Cons: I think one time this hotel lived up to its name, now however, not so much. Outdated rooms with few plugs for electronics. Bathroom door wouldn't close. Elevator to roof stunk. Room service menus out of date and the phone in our room was broken. Thankfully we were allowed to cancel the rest of our stay and only had to stay one night.
1,0 Poor
Pros:
Cons: The rooms are very outdated. The location is not in a good area. Definitely not 4 star.
10,0 Excellent
Pros: - The breakfast is top. - Swimming pool in the basement
Cons:
9,5 Excellent
Pros:
Cons: Breakfast without cheese and vegetables. Birds are disturbing eaters on the balcony
10,0 Excellent
Pros: Two bathrooms. Lay out of room. The hotel was modern and had a large roof terrace area, with two jacuzzi pools as well as an indoor pool with a jacuzzi.
Cons: There was an issue where they charged my card twice for the deposit at the start of our stay. Whilst the second charge was reimbursed straight after we checked out, the original payment did not drop back into my account until at least 30 days after.
10,0 Excellent
Pros: Roof top hot tubs are wonderful
Cons:
5,8 Okay
Pros: The staff on the desk was help full
Cons: Hot tubs on roof top didn't work properly no staff to help you. And homeless shelter a block away didn't give u a safe feeling
3,8 Mediocre
Pros: The view from the room and the breakfast buffet.
Cons: The hotel is in need of a complete "refresh". Our room was out-dated and furniture was beat up for example there were holes in the bedroom wall. The room furniture was mis-matched with No decorative pen in mind. The bathroom was out dated as well: the bathroom sink had cracks in it. We were very disappointed in our 3 night stay. In addition, the neighborhood was loaded with homeless people walking the sidewalks....very unsafe.
2,5 Mediocre
Pros: The feeling in this hotel that nobody care, they want to make they job and to go home. We expect to something else we get very bad time here and definitely we are not going to come back for this hotel
Cons:
10,0 Excellent
Pros: Friendly front desk. Valet parking. Convenient restaurant with attractive patio. Large suites with kitchenettes. Lots of closet space. Central location.
Cons: TV - not the best in terms of picture quality but certainly performs reasonably well.
2,8 Mediocre
Pros: Nothing much to say it is bad bad stay
Cons: Poor reception . Poor rooms. Internet is slowwwwww
TV is boring
It is OVER RATED HOTEL
In the heart of Toronto, The Grand Hotel & Suites Toronto is within a 5-minute drive of Ryerson University and Hockey Hall of Fame. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
The Hilton Toronto hotel offers superb fine dining, elegantly stylish guestrooms and the ideally located steps from stunning Toronto attractions. Across the street from the Four Seasons Centre of Performing Arts, and walking distance to the CN Tower, the entertainment, fashion, theatre and financial districts, this downtown Toronto hotel will accommodate your every need. The hotel brings the sophistication of contemporary design to the heart of downtown Toronto, with 600 guestrooms, including a wide variety of suites, featuring four Signature Suites, an award-winning fine dining restaurant and modern meeting and event facilities. Surrounded by fashionable shopping and world-class fine dining, the hotel offers an exquisite location amid some of the most revered Toronto attractions: The Princess of Wales Theatre, Four Seasons Centre for Performing Arts, The CN Tower, Toronto Island, Casa Loma, Chinatown, Distillery District, Underground PATH System, Air Canada Centre, Metro Toronto Convention Center, Rogers Centre, Canon Theatre, National Trade Centre, Sony Centre, Eaton's Centre, Harbourfront, Yorkville, Ontario Place, Entertainment District, Fashion District, Financial District, Theatre District. With a sophisticated guestroom design, guests will have the opportunity to experience all the finest details. These include: an oversized desk, high-speed Internet access, the Hilton Serenity collection and an in-room safe. Upgrade to our newly renovated deluxe guestrooms or our luxurious Executive guestrooms offering additional special touches for an exceptional hotel experience. Executive Floor guests can check in and out expeditiously in the exclusive Lounge courtesy of a personal Concierge. At the Hilton Toronto hotel you can enjoy a world of culinary delights, all under one roof. Each of our three restaurants and bars are under the meticulous care of Executive Chef Prendergast. We offer a variety of settings with the versatility of being able to grab a quick bite on your way to a meeting, or savor an intimate meal with family, friends or valued associates. Savor an unprecedented Canadian-inspired menu in our award-winning TUNDRA Restaurant or enjoy a casual meal in Barrister's. Ruth's Chris Steakhouse offers USDA Prime Beef, still sizzling when the plate arrives. Experience the elegance and sophistication of a truly memorable event in one of our 19 well-appointed function rooms, including the newly renovated convention level. From an intimate gathering in the Tom Thomson room to a product launch in the Toronto Ballroom, the hotel blends experience and creativity with our event planning team to flawlessly execute your meeting. Travel should take you places!
Overall 8,4 Excellent
Based on 4 968 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,5
Pros: Outdoor pool. Room was comfy
Okay
5,5
Pros: Lobby was amazing. Pool was great for kids. Location perfect.
Okay
5,5
Pros: Location is great. You can walk anywhere and find your way back easily.
Excellent
10,0
Pros: The pool was amazing and had great view
Excellent
9,0
Pros: Room was of good size and clean
Excellent
10,0
Pros: The room was really comfy and clean. The front desk was very friendly and made us feel comfortable and welcome. I really liked those cookies you used to bake for us on arrival.
Excellent
9,5
Pros: Very nice being so close to CN tower, I recommend this place (swimming pool is a real plus in summer!)
Excellent
10,0
Pros: Clean. Easy check-in. Quiet. Nice view of city.
Excellent
10,0
Pros: The location was amazing. Great pool.
Excellent
8,0
Excellent
10,0
Pros: Comfortable beds.
Okay
5,0
Pros: Location
Details
Reviews
Overall 8,4 Excellent
Based on 4 968 reviews
Location
9,5
Pool
8,7
Service
8,1
Room
7,8
Breakfast
6,4
WiFi
5,6
Value
4,9
Location
9,6
Pool
8,6
Service
7,9
Room
6,6
Breakfast
6,4
Value
5,2
Location
9,1
Service
8,0
Room
7,7
Comfort
7,2
Breakfast
6,0
Amenities
6,0
Value
4,8
Location
9,6
Comfort
8,0
Service
8,0
Room
7,4
Value
5,3
Location
9,6
Service
8,4
Room
7,2
Cleanliness
6,6
7,5 Good
Pros: Outdoor pool. Room was comfy
Cons: Room wasn't ready by check in time. They did end up giving us another room around 4:00. Check in was supposed to be at 3:00.
5,5 Okay
Pros: Lobby was amazing. Pool was great for kids. Location perfect.
Cons: Bed was NOT comfortable...old matress cover was ripped and bed itself old. There was a hole in the wall.
5,5 Okay
Pros: Location is great. You can walk anywhere and find your way back easily.
Cons: The washrooms in the hotel room were not cleaned well. In saying this the Hilton sent there own text to ask me how my visit was and I did notify them. They said thanks for the feedback.
10,0 Excellent
Pros: The pool was amazing and had great view
Cons: Parking was expensive
9,0 Excellent
Pros: Room was of good size and clean
Cons:
10,0 Excellent
Pros: The room was really comfy and clean. The front desk was very friendly and made us feel comfortable and welcome. I really liked those cookies you used to bake for us on arrival.
Cons:
9,5 Excellent
Pros: Very nice being so close to CN tower, I recommend this place (swimming pool is a real plus in summer!)
Cons:
10,0 Excellent
Pros: Clean. Easy check-in. Quiet. Nice view of city.
Cons: No. Ratings above are real responses.
10,0 Excellent
Pros: The location was amazing. Great pool.
Cons: No
8,0 Excellent
Pros:
Cons: Dusty room and very old mattress
10,0 Excellent
Pros: Comfortable beds.
Cons: Nothing, we liked it all.
5,0 Okay
Pros: Location
Cons: Dated. Staff not upto standard. Wouldnt stay there again.
The Hilton Toronto hotel offers superb fine dining, elegantly stylish guestrooms and the ideally located steps from stunning Toronto attractions. Across the street from the Four Seasons Centre of Performing Arts, and walking distance to the CN Tower, the entertainment, fashion, theatre and financial districts, this downtown Toronto hotel will accommodate your every need. The hotel brings the sophistication of contemporary design to the heart of downtown Toronto, with 600 guestrooms, including a wide variety of suites, featuring four Signature Suites, an award-winning fine dining restaurant and modern meeting and event facilities. Surrounded by fashionable shopping and world-class fine dining, the hotel offers an exquisite location amid some of the most revered Toronto attractions: The Princess of Wales Theatre, Four Seasons Centre for Performing Arts, The CN Tower, Toronto Island, Casa Loma, Chinatown, Distillery District, Underground PATH System, Air Canada Centre, Metro Toronto Convention Center, Rogers Centre, Canon Theatre, National Trade Centre, Sony Centre, Eaton's Centre, Harbourfront, Yorkville, Ontario Place, Entertainment District, Fashion District, Financial District, Theatre District. With a sophisticated guestroom design, guests will have the opportunity to experience all the finest details. These include: an oversized desk, high-speed Internet access, the Hilton Serenity collection and an in-room safe. Upgrade to our newly renovated deluxe guestrooms or our luxurious Executive guestrooms offering additional special touches for an exceptional hotel experience. Executive Floor guests can check in and out expeditiously in the exclusive Lounge courtesy of a personal Concierge. At the Hilton Toronto hotel you can enjoy a world of culinary delights, all under one roof. Each of our three restaurants and bars are under the meticulous care of Executive Chef Prendergast. We offer a variety of settings with the versatility of being able to grab a quick bite on your way to a meeting, or savor an intimate meal with family, friends or valued associates. Savor an unprecedented Canadian-inspired menu in our award-winning TUNDRA Restaurant or enjoy a casual meal in Barrister's. Ruth's Chris Steakhouse offers USDA Prime Beef, still sizzling when the plate arrives. Experience the elegance and sophistication of a truly memorable event in one of our 19 well-appointed function rooms, including the newly renovated convention level. From an intimate gathering in the Tom Thomson room to a product launch in the Toronto Ballroom, the hotel blends experience and creativity with our event planning team to flawlessly execute your meeting. Travel should take you places!
Located in the heart of Toronto Entertainment District, central downtown. Steps away from attractions, dining, shopping, and theatres. 394 Guestrooms including 32 suites on 20 floors, designer furnishings, spa-inspired bathrooms, and 34,000 sq ft of meeting space. Techno-savvy guests will find the perfect place to relax in front of the 47'' LCD TV, connecting to the iPod docking station or multi-media interface.
Overall 8,4 Excellent
Based on 4 023 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,3
Pros: The area
Excellent
10,0
Pros: It worked for what we needed. Pool was nice. They let us check in extra early so that was a help. We had hospital appointment so nice not to drag suit case all over
Good
6,0
Pros: The room is too tight for a $----/night hotel.
Excellent
10,0
Pros: I liked our room, the hotel's location (convenient to everywhere), and especially the staff with whom we interacted. From the front desk to the wait staff, service was excellent!
Excellent
9,3
Pros: Convenient comfortable people were extremely helpful
Excellent
10,0
Pros: Location was great
Excellent
9,3
Pros: Didn't have breakfast, thought it was expensive for the meals provided. Its breakfast not a 5 star gourmet dinner. Loved the pool deck up top, would like different types of lounge chairs with padding for comfort.
Excellent
10,0
Pros: The pool, the staff, the comfortable bad, the beautiful room.
Excellent
10,0
Pros: Carpet in the room and ceramic in the bathroom.
Excellent
10,0
Pros: Pool
Okay
5,0
Pros: Location is great
Excellent
9,0
Pros: Very well located, friendly staff,beautiful,clean room.
Details
Reviews
Overall 8,4 Excellent
Based on 4 023 reviews
Location
9,3
Service
8,7
WiFi
7,9
Breakfast
7,6
Room
6,5
Value
4,5
Location
8,9
Service
8,2
Breakfast
7,9
Room
4,8
Value
4,7
Comfort
4,0
Location
9,4
Service
9,0
Breakfast
7,4
Room
5,3
Value
4,0
Location
9,4
Service
8,7
Room
5,5
Location
9,5
Room
5,8
8,3 Excellent
Pros: The area
Cons: Breakfast could be better the powder carton eggs are the worst
10,0 Excellent
Pros: It worked for what we needed. Pool was nice. They let us check in extra early so that was a help. We had hospital appointment so nice not to drag suit case all over
Cons:
6,0 Good
Pros: The room is too tight for a $----/night hotel.
Cons:
10,0 Excellent
Pros: I liked our room, the hotel's location (convenient to everywhere), and especially the staff with whom we interacted. From the front desk to the wait staff, service was excellent!
Cons: The only thing I didn't like was the cost of parking, but it wouldn't have mattered where we parked because parking everywhere in Toronto is expensive.
9,3 Excellent
Pros: Convenient comfortable people were extremely helpful
Cons: No bathtub
10,0 Excellent
Pros: Location was great
Cons:
9,3 Excellent
Pros: Didn't have breakfast, thought it was expensive for the meals provided. Its breakfast not a 5 star gourmet dinner. Loved the pool deck up top, would like different types of lounge chairs with padding for comfort.
Cons:
10,0 Excellent
Pros: The pool, the staff, the comfortable bad, the beautiful room.
Cons: The pool, the view, the staff, the comfortable bed, the beautiful room.
10,0 Excellent
Pros: Carpet in the room and ceramic in the bathroom.
Cons: Not bath in the room, only a shower.
10,0 Excellent
Pros: Pool
Cons: Parking
5,0 Okay
Pros: Location is great
Cons: They only had two elevators operating On check out Day it was a 15 minute wait for the elevator Totally unacceptable for the caliber of hotel.
9,0 Excellent
Pros: Very well located, friendly staff,beautiful,clean room.
Cons: There was a wait to register-initially there was only one person working on the front desk;then two more appeared to solve the waiting problem.
Located in the heart of Toronto Entertainment District, central downtown. Steps away from attractions, dining, shopping, and theatres. 394 Guestrooms including 32 suites on 20 floors, designer furnishings, spa-inspired bathrooms, and 34,000 sq ft of meeting space. Techno-savvy guests will find the perfect place to relax in front of the 47'' LCD TV, connecting to the iPod docking station or multi-media interface.
The Strathcona hotel is a mainstay located in Torontos downtown core. We are one-of-a-kind and welcome guests from near and far. Our 194 guest rooms are cozy and contemporary. Many of our guests say were the perfect place to lay your head before you tackle a day in Toronto. The Pub is located in the lower level of the hotel. Catch the game, sip on your favourite beverage or sample dishes from our sharing menu in the vintage style surroundings. Start each day off the right way in the York Street Caf. We invite you to taste local and fresh dishes from our breakfast bar. You cant find a more central location than the Strathcona Hotel in downtown Toronto. We are kitty-corner to Union Station in the heart of the Financial District. For those that are traveling into Toronto all major airports can be easily accessed by taking the UP Express of the Porter shuttle, just steps from our front doors.
Overall 8,1 Excellent
Based on 3 482 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: 6th visit, location is great
Excellent
8,3
Pros: Location is perfect. Downtown and close to union station only two mins walk
Excellent
9,3
Pros: Very accommodating and friendly staff. The bed was very comfortable and the room generally had everything I needed. I was granted a free upgrade to one of their corporate rooms. I didn't eat there but they have a pub downstairs and a couple of ladies were giving away food samples.. very tasty. Great proximity to Union Station.
Excellent
8,0
Pros: The location was very convenient.
Good
6,3
Pros: Cheap parking next door,
Excellent
8,3
Pros: The location
Excellent
10,0
Pros: Staff member Walid. He was great!
Excellent
9,5
Pros: The hotel staff was accommodating, especially Celia! She made sure our room was fitting for our larger family. A hotel employee was walking by with chocolate cake and my 2 year old said " oh chocolate cake" and the lady gave her the slice. Couldn't have made my kids happier! The valet was also very helpful, the woman servicing our room stated good morning and asked if we would like it to be cleaned, friendly and professional. Everything was neat and clean in the hotel, lobby and inside the room. When we checked out the front desk gave the kids cookies and made sure our stay was perfect! I really couldn't have asked for more from our stay there!
Excellent
9,3
Pros: The desk staff are extremely capable and accommodating. They readily switched our room to allow a street view - over and above customer service!
Good
6,8
Pros: It was ayt
Excellent
8,3
Pros: good location downtown
Excellent
10,0
Pros: Close to everything.
Details
Reviews
Overall 8,1 Excellent
Based on 3 482 reviews
Location
9,4
Service
8,9
Food
8,3
Cleanliness
8,1
Breakfast
7,1
WiFi
5,3
Room
4,8
Wellness
2,7
Comfort
2,5
Location
9,3
Service
8,7
Food
8,2
Cleanliness
8,1
Breakfast
6,9
Room
3,8
Comfort
1,8
Location
9,5
Service
9,1
Food
8,6
Cleanliness
8,5
Breakfast
7,1
Room
4,7
Comfort
2,5
Location
9,6
Service
9,1
Cleanliness
8,1
Breakfast
7,2
Room
4,1
WiFi
3,3
Comfort
2,3
Location
9,6
Service
8,9
Room
5,3
Comfort
3,3
10,0 Excellent
Pros: 6th visit, location is great
Cons: Cost was a little higher than the past.
8,3 Excellent
Pros: Location is perfect. Downtown and close to union station only two mins walk
Cons: Rooms quite small. Pricey
9,3 Excellent
Pros: Very accommodating and friendly staff. The bed was very comfortable and the room generally had everything I needed. I was granted a free upgrade to one of their corporate rooms. I didn't eat there but they have a pub downstairs and a couple of ladies were giving away food samples.. very tasty. Great proximity to Union Station.
Cons: The air conditioning unit is large, takes up a bit of room. No hot water facilities for tea making that I could see, though they did provide a tea bag. I couldn't see any milk/cream either though I am sure room service would have provided it.
8,0 Excellent
Pros: The location was very convenient.
Cons: the sink was too small.
6,3 Good
Pros: Cheap parking next door,
Cons: Cable sucked, beds not the most comfortable.
8,3 Excellent
Pros: The location
Cons: The room it is too small
10,0 Excellent
Pros: Staff member Walid. He was great!
Cons: Could hear other guests through the walls.
9,5 Excellent
Pros: The hotel staff was accommodating, especially Celia! She made sure our room was fitting for our larger family. A hotel employee was walking by with chocolate cake and my 2 year old said " oh chocolate cake" and the lady gave her the slice. Couldn't have made my kids happier! The valet was also very helpful, the woman servicing our room stated good morning and asked if we would like it to be cleaned, friendly and professional. Everything was neat and clean in the hotel, lobby and inside the room. When we checked out the front desk gave the kids cookies and made sure our stay was perfect! I really couldn't have asked for more from our stay there!
Cons: We originally were given a room unsuitable for our size provided in the booking but again, Celia worked with us to make it right. The rooms can be tight, which can be expected in a large busy city such as Toronto.
9,3 Excellent
Pros: The desk staff are extremely capable and accommodating. They readily switched our room to allow a street view - over and above customer service!
Cons:
6,8 Good
Pros: It was ayt
Cons: It was ayt
8,3 Excellent
Pros: good location downtown
Cons: Overall good experience, but small rooms and the tv channel options and quality of HD tv very bad.
10,0 Excellent
Pros: Close to everything.
Cons:
The Strathcona hotel is a mainstay located in Torontos downtown core. We are one-of-a-kind and welcome guests from near and far. Our 194 guest rooms are cozy and contemporary. Many of our guests say were the perfect place to lay your head before you tackle a day in Toronto. The Pub is located in the lower level of the hotel. Catch the game, sip on your favourite beverage or sample dishes from our sharing menu in the vintage style surroundings. Start each day off the right way in the York Street Caf. We invite you to taste local and fresh dishes from our breakfast bar. You cant find a more central location than the Strathcona Hotel in downtown Toronto. We are kitty-corner to Union Station in the heart of the Financial District. For those that are traveling into Toronto all major airports can be easily accessed by taking the UP Express of the Porter shuttle, just steps from our front doors.
With a stay at Chelsea Hotel, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Yonge-Dundas Square and Toronto Eaton Centre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 7,8 Good
Based on 16 091 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,3
Pros: Location of the hotel marvelous
Excellent
8,0
Pros: Staff was friendly, location was amazing, room was clean
Excellent
8,3
Pros: Loved the kids entertainment and location
Excellent
8,0
Pros: Good location near Eaton's Centre shopping. Very nice children's pool and recreation area. Rooftop gym area is nice and has great views of the city.
Excellent
9,5
Pros: Location. Convenient. Price
Good
6,8
Pros: pool, gym, the over look view, was close to many locations like mall. Was a decent visit.
Okay
4,3
Pros: View
Okay
4,5
Pros: Staff was friendly
Excellent
8,3
Pros: Good choice, better value than eating outwith hotel
Excellent
10,0
Pros: Great location, great staff
Excellent
8,0
Pros: Location was great and friendly staff.
Excellent
10,0
Pros: The staff was very nice and very professional.
Details
Reviews
Overall 7,8 Good
Based on 16 091 reviews
Location
9,2
Service
8,2
Wellness
8,1
Pool
8,1
Breakfast
5,4
Room
5,3
Value
4,8
WiFi
4,7
Location
9,1
Pool
8,1
Wellness
8,0
Service
7,9
Breakfast
5,0
Room
4,3
Value
3,3
WiFi
3,1
Vibe
2,9
Location
9,2
Wellness
8,5
Pool
8,4
Service
8,2
Breakfast
5,6
Room
5,5
Value
5,0
WiFi
2,6
Location
9,4
Service
7,9
Breakfast
5,5
Room
4,6
Value
4,4
Vibe
3,4
Location
8,9
Service
8,2
Room
4,9
Breakfast
4,7
Value
4,0
Vibe
3,7
WiFi
3,1
8,3 Excellent
Pros: Location of the hotel marvelous
Cons:
8,0 Excellent
Pros: Staff was friendly, location was amazing, room was clean
Cons: The smelled like someone had smoked there
8,3 Excellent
Pros: Loved the kids entertainment and location
Cons: Housekeeping waking us up and coming back again before 9.30am despite checkout for 11am
8,0 Excellent
Pros: Good location near Eaton's Centre shopping. Very nice children's pool and recreation area. Rooftop gym area is nice and has great views of the city.
Cons: WIFI connectivity/strength is very poor. Very expensive for two nights in a single room with two queen size beds ($750).
9,5 Excellent
Pros: Location. Convenient. Price
Cons: Bathroom could be updating Parking tight
6,8 Good
Pros: pool, gym, the over look view, was close to many locations like mall. Was a decent visit.
Cons: no mini fridge, no microwave, bathtub ended up backwashing junk up kinda strange we never used it at all and found it like that. Told the front desk to have a guy come up to look but nothing was wrong.
4,3 Okay
Pros: View
Cons: I added a night to my stay and this was not put in the system. There was a knock on my door halfway through my stay and housekeeping said I had to leave. I explained to them I added a night and they understood the situation. I'm not sure what would have happened to my stuff had I been out and unavailable to explain to them the situation. Won't stay again. Overpriced and uncoordinated. How do you charge 300 dollars a night with a discount included and not have a fridge.
4,5 Okay
Pros: Staff was friendly
Cons: Doors had greasy finger prints on it, dried spill on corner of bathroom , no fridge or microwave. Old carpeting. One cookie in the restaurant costs $3.50. Not worth the money !’
8,3 Excellent
Pros: Good choice, better value than eating outwith hotel
Cons: The queues and the problem booking in. told our card not working and could be due to lack of funds, After spending some time on my telephone advised problem definately the hotel. Had to rejoin the queue, different machine, card went through first time. No apology.
10,0 Excellent
Pros: Great location, great staff
Cons:
8,0 Excellent
Pros: Location was great and friendly staff.
Cons:
10,0 Excellent
Pros: The staff was very nice and very professional.
Cons: Need more outlets close to the bed for having our phones plugged in and charging while next to us! there was only one!!
With a stay at Chelsea Hotel, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Yonge-Dundas Square and Toronto Eaton Centre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Come work. Get social. Catch ZZZs.285 guest rooms and 5 meeting spaces at the foot of Yonge and Dundas square, stationed in the center of Torontos playground. Count sheep in our beautifully curated rooms. Plot your next adventure from our bright and social lobby. Submerse yourself in Toronto life from our convenient location.Where every great Toronto adventure begins. Located at the foot of Yonge & Dundas Square. Shop, explore, attend, eat, drink, and experience the 6ix from our central location.We want your Toronto adventure to be unforgettable for the right reasons. Find comfort, service, convenience, and a unique atmosphere when you stay with us.Why fight traffic when you dont have to? All main transportation hubs can be accessed by public transit or by foot.
Overall 7,6 Good
Based on 5 217 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,3
Pros: Close to the mall
Excellent
8,8
Pros: The location is perfect, right next to Dundas square. The staff is very helpful and I have to mention the lovely lady, Donna, who helped me to book the best tours to the city and to Niagara. She was so kind that she also managed to get me discount on Toronto Raptors T-shirts. I would recommend to anybody to ask for her help if you stay their.
Good
7,5
Pros: The maid was very nice and friendly and helpful. The doorman was also very friendly and helpful.
Good
6,8
Excellent
8,0
Pros: Location
Good
7,5
Pros: Location
Good
7,5
Pros: central location and general lay out style and level of comfort. welcoming and helpful staff where interactions took place.
Poor
1,0
Pros: dirty tub and very uncomfortable beds. Horrible beds - all worn out!
Excellent
9,3
Pros: The hotel was great! Friendly staff, good location, clean rooms.
Mediocre
2,5
Good
7,0
Good
6,0
Pros: The hotel was very clean. Staff were friendly. Rooms had character. We had no problem storing our luggage as our flight was after check out.
Details
Reviews
Overall 7,6 Good
Based on 5 217 reviews
Location
9,2
Service
7,8
Room
6,3
Value
5,2
Breakfast
4,7
WiFi
3,8
Wellness
2,0
Location
8,6
Service
7,9
Room
5,5
Breakfast
4,8
Value
4,1
Comfort
3,4
WiFi
2,8
Location
9,3
Service
8,0
Room
5,7
Value
4,9
Breakfast
4,5
Comfort
3,4
WiFi
2,2
Location
9,3
Service
7,4
Room
6,6
Breakfast
5,2
Value
4,8
WiFi
2,6
Location
9,0
Service
8,2
Room
6,1
Value
5,1
WiFi
2,5
3,3 Mediocre
Pros: Close to the mall
Cons: The service is it good .I made a reservation but it is not ready when I came.The Tv is not working and the air con doesn’t have controller.Then first time in my life that Interest is not included on the daily bill for the room.
8,8 Excellent
Pros: The location is perfect, right next to Dundas square. The staff is very helpful and I have to mention the lovely lady, Donna, who helped me to book the best tours to the city and to Niagara. She was so kind that she also managed to get me discount on Toronto Raptors T-shirts. I would recommend to anybody to ask for her help if you stay their.
Cons:
7,5 Good
Pros: The maid was very nice and friendly and helpful. The doorman was also very friendly and helpful.
Cons: I didn’t like that when I booked the hotel online it said there was continental breakfast and WiFi but when we got there it was a different story. There was no continental breakfast and u had to pay extra for WiFi. I’m
6,8 Good
Pros:
Cons: Nothing to serve like water or coffee for guests in lobby They charge deposit at the beginning If you do not have your CC which you already paid before they will charge you again with another card that you have
8,0 Excellent
Pros: Location
Cons: Pay for wifi.
7,5 Good
Pros: Location
Cons: Noisy air conditioning, no cutlery or cermanic cups
7,5 Good
Pros: central location and general lay out style and level of comfort. welcoming and helpful staff where interactions took place.
Cons: Disappointed that Wi-Fi only came at additional cost , I have not been charged for residential Wi-Fi since 1990's.Failure to clean coffee filters prior to arrival or at any time during stay, made me very circumspect about all other areas of hygiene. Coffee shop smelled bad I did get coffee and stomach cramps and didn't understand and assumed travel bug,until detail above revealed,once was enough.
1,0 Poor
Pros: dirty tub and very uncomfortable beds. Horrible beds - all worn out!
Cons:
9,3 Excellent
Pros: The hotel was great! Friendly staff, good location, clean rooms.
Cons: WiFi should be included in the room stay; additional cost of $10 for a 24hr period.
2,5 Mediocre
Pros:
Cons: everything
7,0 Good
Pros:
Cons: The "queen" size bed were quite small
6,0 Good
Pros: The hotel was very clean. Staff were friendly. Rooms had character. We had no problem storing our luggage as our flight was after check out.
Cons: We thought it was ridiculous that you had to pay for wifi. The room could have used a couple more pillows.
Come work. Get social. Catch ZZZs.285 guest rooms and 5 meeting spaces at the foot of Yonge and Dundas square, stationed in the center of Torontos playground. Count sheep in our beautifully curated rooms. Plot your next adventure from our bright and social lobby. Submerse yourself in Toronto life from our convenient location.Where every great Toronto adventure begins. Located at the foot of Yonge & Dundas Square. Shop, explore, attend, eat, drink, and experience the 6ix from our central location.We want your Toronto adventure to be unforgettable for the right reasons. Find comfort, service, convenience, and a unique atmosphere when you stay with us.Why fight traffic when you dont have to? All main transportation hubs can be accessed by public transit or by foot.
Our postmodern limestone building was designed by world renowned architect Moshe Safdie. It was completed in 2003 to match its surrounding theatre establishments.Situated in the heart of one of Torontos most vibrant neighbourhoods, the Pantages Hotel is steps away from theatres, top shopping destinations, and Canadas longest street (Yonge Street). We are also directly across the street from St. Michaels hospital.
Overall 7,6 Good
Based on 1 608 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: Newly renovated. Polite and helpful staff.
Mediocre
3,0
Pros: Location
Excellent
8,0
Pros: Location was good. Staff very helpfull
Excellent
9,5
Pros: Friendly staff
Excellent
8,3
Pros: Nice room
Good
7,5
Pros: Location
Mediocre
3,0
Pros: norhing really. the place is not as advertised. 2.5 stars. ive stayed in nicer college dormatorys.
Good
7,5
Pros: Location was excellent for our needs.
Okay
5,8
Pros: It was fine. Another basic room. Not sure what you can do to warm it up.
Excellent
9,0
Pros: Great location. Clean and bright.
Excellent
9,0
Pros: The hotel upgraded our room to a king-sized bed from a queen-sized bed but at a loss of a kitchenette. We did not require the kitchenette. It was in a newly renovated part of the hotel. Hallways were not finished as baseboard and trim were yet installed.
Details
Reviews
Overall 7,6 Good
Based on 1 608 reviews
Location
9,0
Service
7,5
Room
6,8
Value
6,4
Breakfast
6,4
Vibe
5,7
WiFi
4,9
Wellness
3,0
Location
8,7
Service
7,5
Comfort
6,9
Room
6,5
Value
5,7
Vibe
5,2
Amenities
4,7
Location
9,0
Service
7,4
Room
6,3
Location
9,2
Service
7,6
Room
6,8
10,0 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: Newly renovated. Polite and helpful staff.
Cons:
3,0 Mediocre
Pros: Location
Cons: Unhelpful, disorganized staff. Fire alarms. Being put in a room that already had someone else's belongings.
8,0 Excellent
Pros: Location was good. Staff very helpfull
Cons: The pull out bed had a very lumpy mattress and not comfortable.
9,5 Excellent
Pros: Friendly staff
Cons: Nothing
8,3 Excellent
Pros: Nice room
Cons: Wifi never worked in room it only worked in bathroom.
7,5 Good
Pros: Location
Cons:
3,0 Mediocre
Pros: norhing really. the place is not as advertised. 2.5 stars. ive stayed in nicer college dormatorys.
Cons: not as advertised 2.5 stars at best.
7,5 Good
Pros: Location was excellent for our needs.
Cons: There was some construction and renovation happening on our floor - power saws - during daytime hours. Our King Suite was large and well equipped but I felt there was still some finishing elements missing - no full length mirror in dressing area - large area in living area was empty - perhaps waiting for some additional furniture in the near future. The day prior to our stay, I contacted the hotel to confirm my reservation. The phone rang many times and eventually a recording came on asking me to leave my name and number and my call would be returned. This method was not convenient for me and so I continued to call until I was able to speak to a real person. I was disappointed with this type of customer service.
5,8 Okay
Pros: It was fine. Another basic room. Not sure what you can do to warm it up.
Cons: It was fine. Just a little cold.
9,0 Excellent
Pros: Great location. Clean and bright.
Cons: No ice machine that I was aware of.
9,0 Excellent
Pros: The hotel upgraded our room to a king-sized bed from a queen-sized bed but at a loss of a kitchenette. We did not require the kitchenette. It was in a newly renovated part of the hotel. Hallways were not finished as baseboard and trim were yet installed.
Cons: WiFi was at an extra cost.
Our postmodern limestone building was designed by world renowned architect Moshe Safdie. It was completed in 2003 to match its surrounding theatre establishments.Situated in the heart of one of Torontos most vibrant neighbourhoods, the Pantages Hotel is steps away from theatres, top shopping destinations, and Canadas longest street (Yonge Street). We are also directly across the street from St. Michaels hospital.
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